Hire Quality Healthcare Management Support Staff
16 Years of unparalleled experience in hiring and supporting remote workers.
We match competent staff with Healthcare SME’s. Our aim is to help you grow and avoid the costly pitfalls of bad hires.
Hire Quality Healthcare Management Support Staff
16 Years of unparalleled experience in hiring and supporting remote workers. We match competent staff with Healthcare SME’s. Our aim is to help you grow and avoid the costly pitfalls of bad hires.
Our Mission for Greater Impact
We connect Australian providers with exceptional remote talents of the Philippines.
James S.
Jed gets my philosophy in customer service. And he embraces it. There’s a few things he had to learn. There’s a few mistakes. 99.9% of the time it’s never spoken of again or heard of again because it’s not committed again. If I knew someone who is looking for someone, I would definitely recommend you [Remote Staff].
Kelvin N.
We engaged in Remote Staff because we find that the candidates and the contractors from Remote Staff we bring onboard are very very efficient and helpful. We do appreciate what they’re doing. The quality of candidates, they have experience working with Australian companies. On day one, they speak our lingo. They understand what we need. And we’re able to communicate effectively.
Tim R.
I’m happy that I’ve gone directly to Remote Staff. I got what I wanted. It wasn’t done overnight. We need to get the right person. Not just someone for the sake of getting someone. I absolutely recommend Remote Staff for the people who are considering it for their staff requirements.
Stuart C.
I would recommend Remote staff. You know location-wise, especially timewise, it’s very handy being almost aligned in timezones. The type of customers that Kevin [Contractor] has already worked with are the kind of customers that we have.
Andrew B.
Daryl [Remote Subcontractor] is great! We’re really happy with Daryl. He is proactive. Jumps on everything really fast. Yes, it has worked out really well.The people have been good so far. You hired well. And they communicate well. If there’s any issues, I guess my account manager, you’re always available when I need you. So far so good. I would recommend you to others.
Bridget O.
Remote Staff is our go-to for all staffing needs. Our digital marketing agency was in need of an additional web developer and I was so happy to find Remote Staff. From the seamless navigation on their website to the recorded voices of each web developer and extensive, detailed resumes, I immediately reached out to the company. This is the only recruitment firm I’ve dealt with that’s professional across the board. No matter who you are dealing with, everyone holds a high level of customer service, integrity and professionalism. They are so responsive and far surpassed our expectations with their follow-ups, check-ins and most importantly, they are very experienced recruiters. Their recruitment process is so thorough from beginning to end with detailed behavioral questionnaires to pinpoint what you’re looking for. We’ve grown and now have 3 amazing web developers on our team, all thanks to Remote Staff. Almira and Zion are the best!
Heath
It almost felt too good to be true in the sense that I had that initial meeting. We signed up. Within literally 24 hours, I had legitimate resumes in my inbox that I was able to read and view. I placed a candidate, still with us, one of our first remote subcontractors from Remote Staff.
Michael
Why do I work with Filipinos? The biggest thing with Filipinos: they are very very good workers. They are very honest, and they are honorable.
Mandy
I really feel taken care of when I speak to Patricia [my account manager]. It’s really great to have that contact person that can go across whether for staff or internal that can assist with that.
Daniel
What I like about the Remote Staff experience is that people we deal with are responsible for sourcing the candidates, manage the interview process, onboarding and the ongoing account management. That process for me is quite good.
Andrew
Engaging Remote Staff is easy. Getting candidates doesn’t take too long. I found the screening process or Remote Staff to be great. From there, you have a direct line to the team. I have full control. And that’s really something that’s important.
Tony
It’s been a positive experience. To have 2 employees that worked out straight off the bat, is really beneficial to us. We do actually intend on getting more Remote Staff in the future. So yeah, we’ll be using the service again.
Benefits
Reduce complexity in the workforce and raise patient satisfaction
Minimise the back-and-forth communications and approval bottlenecks that complicate the process.
Delegate medical transcription and data management in compliance with The Privacy Act 1988 to safeguard patient data confidentiality.
Improve first-contact resolutions by delivering high-quality customer support in even the most complex situations.
Uncover efficiencies and maximum productivity in the revenue cycle and build new profit pools.
Grow revenue and establish good relationships through top-notch front-line excellence.
Care for patients while supporting your in-house teams
Give physicians, nurses, and specialists the support they need.
Improve health outcomes for patients while reducing the cost of care.
Ease administrative burden through IT/developers focused on maintaining and building workflows to make workforce efficient.
Make the everyday effortless with Remote Staff
Medical Coders
Assessing health records (EHRs) and translating documents such as physician's notes, laboratory results, procedures, diagnoses, and more into the International Classification of Diseases or Current Procedural Terminology format. This will help healthcare providers and insurance companies for billing and record-keeping.
Assisting in billing processes.
Assigning appropriate diagnostic and procedural codes.
Coding assignments to support billing and reimbursement processes.
Periodical audits documents.
Inputting information into the database.
Our Recent Hires for an
Australian Health Care Business
EJ
ADVANCED★★★
Customer Service, Medical Coding, Patient Care Planning,
INTERMEDIATE ★★
Patient Care Coordination, Insurance ....
Medical Coders
Assessing health records (EHRs) and translating documents such as physician's notes, laboratory results, procedures, diagnoses, and more into the International Classification of Diseases or Current Procedural Terminology format. This will help healthcare providers and insurance companies for billing and record-keeping.
Assisting in billing processes.
Assigning appropriate diagnostic and procedural codes.
Coding assignments to support billing and reimbursement processes.
Periodical audits documents.
Inputting information into the database.
Our Recent Hires for an
Australian Health Care Business
EJ
ADVANCED★★★
Customer Service, Medical Coding, Patient Care Planning,
INTERMEDIATE ★★
Patient Care Coordination, Insurance ....
Medical Transcriptionists
Convert voice recordings from physicians and other healthcare workers into formal reports, edit medical records for accuracy and return documents for review and approval. This saves medical physicians and specialists time on the administrative tasks involved.
Patient coordination.
Patient registration.
Management of records and insurance coordination.
Operational support.
Practise management.
Our Recent Hires for an
Australian Health Care Business
AIREEN
ADVANCED★★★
Customer Service, Virtual Assistant Skills, Data Entry
INTERMEDIATE ★★
Medical Transcription
Medical Transcriptionists
Convert voice recordings from physicians and other healthcare workers into formal reports, edit medical records for accuracy, and return documents for review and approval. This saves medical physicians and specialists time on the administrative tasks involved.
Patient coordination.
Patient registration.
Management of records and insurance coordination.
Operational support.
Practise management.
Our Recent Hires for an
Australian Health Care Business
AIREEN
ADVANCED★★★
Customer Service, Virtual Assistant Skills, Data Entry
INTERMEDIATE ★★
Medical Transcription
IT Professionals on DevOps
Reduce waste, whether it's code, resources, or time of medical professionals, resulting in a more cost-efficient process. IT professionals focused on DevOps can curb expenses by optimising cloud services like AWS, Google Cloud, Microsoft Azure, SAP, and Salesforce.
Improved scalability since applications are geared to scale.
Seamless, secure, and effective migration of a healthcare organisation's digital assets.
Configure the environment in line with top-tier security guidelines, bolstering server defences.
Our Recent Hires for an
Australian Health Care Business
Carlo
ADVANCED★★★
DevOps, AWS, Cloudfront, CI/CD, Python...
INTERMEDIATE ★★
Customer Handling, Data Entry..
IT Professionals on DevOps
Reduce waste, whether it's code, resources, or time of medical professionals, resulting in a more cost-efficient process. IT professionals focused on DevOps can curb expenses by optimising cloud services like AWS, Google Cloud, Microsoft Azure, SAP, and Salesforce.
Improved scalability since applications are geared to scale.
Seamless, secure, and effective migration of a healthcare organisation's digital assets.
Configure the environment in line with top-tier security guidelines, bolstering server defences.
Our Recent Hires for an
Australian Health Care Business
Carlo
ADVANCED★★★
DevOps, AWS, Cloudfront, CI/CD, Python...
INTERMEDIATE ★★
Customer Handling, Data Entry..
Administrative Assistants
Streamline your business operations and enhance efficiency with innovative solutions by organising, managing, keeping your office running, and ensuring that monitoring is compliant (HRIPA).
Liaising communications between colleagues and patients.
Patient appointment scheduling.
Billing support.
Organising schedules and events.
Bookkeeping.
Our Recent Hires for an
Australian Health Care Business
Christina
ADVANCED★★★
Customer Service, Appointment Setting, Inbound Calls, Record ...
INTERMEDIATE ★★
Virtual Assistant Skills...
Administrative Assistants
Streamline your business operations and enhance efficiency with innovative solutions by organising, managing, keeping your office running, and ensuring that monitoring is compliant (HRIPA).
Liaising communications between colleagues and patients.
Patient appointment scheduling.
Billing support.
Organising schedules and events.
Bookkeeping.
Our Recent Hires for an
Australian Health Care Business
Christina
ADVANCED★★★
Customer Service, Appointment Setting, Inbound Calls, Record ...
INTERMEDIATE ★★
Virtual Assistant Skills...
Clinical Data Coordinators
Manage and maintain critical clinical trial data and study documents to ensure this information complies with regulatory guidelines and industry standards.
Collaborating with study teams.
Reviewing and validating data.
Performing data cleansing.
Generating data listings and reports.
Our Recent Hires for an
Australian Health Care Business
Abigail
ADVANCED★★★
Administrative Skills, Customer Experience, Multitasking,
INTERMEDIATE ★★
eCommerce, eBay, Amazon, Outbound...
Clinical Data Coordinators
Manage and maintain critical clinical trial data and study documents to ensure this information complies with regulatory guidelines and industry standards.
Collaborating with study teams.
Reviewing and validating data.
Performing data cleansing.
Generating data listings and reports.
Our Recent Hires for an
Australian Health Care Business
Abigail
ADVANCED★★★
Administrative Skills, Customer Experience, Multitasking,
INTERMEDIATE ★★
eCommerce, eBay, Amazon, Outbound Calling...
Medical Receptionists
Provide top-notch front-line remote administrative support for healthcare practitioners and customer service to patients, from entering data to answering phones and doing clerical work.
Scheduling appointments.
Maintains the reception area remotely.
Assisting patients in filing medical forms.
Assisting clinical staff with chart preparation.
Our Recent Hires for an
Australian Health Care Business
Ana Grace
ADVANCED★★★
Medical Records Research, Medical Informatics, Customer Service...
INTERMEDIATE ★★
Inbound Calls, Billing, Outbound Calling...
Medical Receptionists
Provide top-notch front-line remote administrative support for healthcare practitioners and customer service to patients, from entering data to answering phones and doing clerical work.
Scheduling appointments.
Maintains the reception area remotely.
Assisting patients in filing medical forms.
Assisting clinical staff with chart preparation.
Our Recent Hires for an
Australian Health Care Business
Ana Grace
ADVANCED★★★
Medical Records Research, Medical Informatics, Customer Service...
INTERMEDIATE ★★
Inbound Calls, Billing, Outbound Calling...
See what you can achieve with Remote Staff
See what you can achieve with Remote Staff
Ready to find top talent? We’ll show you the possibilities.
Request Information here
Why Choose Remote Staff?
Skilled Workforce: We harness the renowned work ethic and healthcare proficiency of Filipino professionals.
Reliable Support: Continuous support for both clients and remote staff, ensuring a stable partnership.
Seamless Integration: Our staff are trained to integrate with your specific systems and processes.
Cost-Effective: Access to a dedicated team at a fraction of the local cost without sacrificing quality.
Why Choose Remote Staff?
Skilled Workforce: We harness the renowned work ethic and healthcare proficiency of Filipino professionals.
Reliable Support: Continuous support for both clients and remote staff, ensuring a stable partnership.
Seamless Integration: Our staff are trained to integrate with your specific systems and processes.
Cost-Effective: Access to a dedicated team at a fraction of the local cost without sacrificing quality.
Build Your Team With Us
Discover how Remote Staff can transform your healthcare staffing approach with skilled, remote talent from the Philippines.
Build Your Team With Us
Discover how Remote Staff can transform your healthcare staffing approach with skilled, remote talent from the Philippines.
Learn More
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