Search engines are currently DISALLOWED from crawling this site. ×
What is a Virtual Assistant?
Aug 14
showing a person typing on a laptop with virtual interface graphics overlay

What is a Virtual Assistant?

With today’s technological advancements, it’s easy to find someone who can offer you assistance…even from another country.

They’re called VA’s or virtual assistants, and here’s how you can get one.

IN THIS BLOG

Do You Need a Virtual Assistant?

Do You Need a Virtual Assistant

As a business owner, you might find often find yourself constantly weighed down by your responsibilities.

Apart from keeping your organisation afloat, you also need to deal with administrative tasks, which are essential yet tedious.

Hiring a virtual assistant will make you more efficient by allowing you to focus on other critical areas.

What is a Virtual Assistant?

What is a Virtual Assistant

A virtual assistant (VA) provides administrative support and other specialized services from a remote location.

As implied, these remote independent contractors provide assistance to business owners and are often a cost-efficient solution to scale a business.

What Does A Virtual Assistant Do?

What Does A Virtual Assistant Do

VAs have a wide range of skill sets. Thus, what they can do for you depends on what your business needs. They can also work for you either part-time or full-time.

Here are some services that a virtual assistant may offer:

Administrative Work

A large part of a VA’s work is doing administrative tasks, such as:

Email Communications

VAs can sort through your inbox and route only the important ones to you.

Customer Scheduling

VAs can also utilize apps for scheduling appointments to arrange meetings between you and your customers.

File Management and Maintenance

VAs can also create and maintain systems that organise your files and other essential documents, ensuring a smoother workflow within your company.

Calendar Management

A virtual assistant can also manage your calendar and make your schedule more efficient by prioritizing key appointments.

Email and Contact Management

Apart from responding to emails, VAs can also note and organise information about your current and potential clients.

Bookkeeping and Accounting

Your virtual assistant can also offer to carry out certain tasks that support bookkeeping and accounting processes like handling payments, checking expenses, preparing payroll, etc.

However, make sure that your VA has the appropriate credentials and training if you hire one for this role.

Personal Assistant

The word “virtual assistant” is quite broad. There are several categories, one of which is a “personal assistant.”

As the name suggests, a personal assistant (PA) usually only reports to one person rather than an entire department or office.

Their responsibilities include:

Personal Errands

If you need last-minute gifts for a friend or family member, set up an appointment with a doctor, or any other personal errands that you haven’t got the time for, let your PA handle it.

Phone Tasks

VAs can also answer phone calls and take messages throughout the day and only forward those that require your attention.

Travel

Entrepreneurs may often need to travel for work. They may need to go abroad to source materials, attend conferences, or simply network.

However, making travel arrangements can be time-consuming. A PA can take care of booking your plane tickets and hotel accommodations. They can even plan your itinerary if you want to combine business with leisure.

Customer Service

Providing great customer service is beneficial for any business. It can go a long way towards retaining customers and cultivating brand loyalty.

A virtual assistant can also offer various forms of customer support, such as:

Cold Calling

While “cold calling” has a negative connotation, this sales technique can boost a business’s earnings when done right.

When your VA employs the correct cold-calling techniques, they are sure to turn cold leads into hot sales.

Taking Customer Calls

As mentioned earlier, part of a VA’s job when providing customer support is taking phone calls.

With the right training, they should be able to receive any issues, concerns, or complaints and address them promptly.

Data Entry

A VA can also perform data entry tasks like transcribing, fact-checking, deleting any unnecessary files, and backing up records.

Social Media Production

There are certain kinds of VAs that specialise in social media management.

They can create appropriate content for all your social networking channels (even take on graphic design) to drive engagement, as well as cultivate a thriving community through strategic interactions with followers and commenters.

Social Media Marketing

To fully maximize your online presence, you need to market to the right audience.

Your virtual assistant can thus create campaigns, engage with your target market online, set ad spending, and generate reports.

Content Marketing

Your VA can contribute to your content marketing efforts by producing attention-grabbing and valuable content to drive traffic to your website.

Research

Your VA can also do content research, which requires in-depth knowledge of your brand so they can come up with ideas on how to strengthen it further.

Otherwise, your virtual assistant can also perform competitor research. This helps you analyze their strengths and weaknesses so you can leverage these to differentiate your own business from the others.

Operations

VAs excel in providing business owners with valuable skills in business operations, for instance:

LinkedIn Lead Generation

Many business owners don’t realise that LinkedIn is a powerful platform for generating business-to-business (B2B) leads.

After all, the platform has a large-scale pool of fellow entrepreneurs who can easily become paying customers for your business.

Business Development

While your VA may not have a direct hand in developing your business, they can take care of any critical yet repetitive tasks, thereby giving you more time for critical decision-making and strategic planning.

Management

Your virtual assistant can be your employees’ point of contact within the workplace. They can filter employee feedback and make sure to convey the most important ones to you while resolving any minor concerns from the very beginning.

Key Takeaways

Virtual Assistant Key Takeaways

In all, having a VA can make the workload lighter for businesses.

With the right VA in place, entrepreneurs can efficiently delegate certain responsibilities and make room for high-priority tasks that can expand their bottom line.

What Are The Examples of Virtual Assistants?

What Are The Examples of Virtual Assistants

There are various types of VAs. There is the executive assistant, administrative assistant, real estate assistant, e-commerce assistant, and data entry assistant, just to name a few.

All these different classifications are distinct from one another and perform a diverse number of virtual assistant jobs.

How Does a Virtual Assistant Work?

How Does a Virtual Assistant Work

There are several ways to recruit a VA.

You can go through the whole process yourself or save time and effort by availing of the services of a reliable and trustworthy staffing company like Remote Staff.

Doing so ensures that you will be matched with a dependable virtual assistant, who can offer quality service even from afar.

Benefits of Hiring a Virtual Assistant

Benefits of Hiring a Virtual Assistant

Here are the top three benefits of hiring a virtual assistant.

  1. Minimize operating costs. VAs often operate from a remote location and have their own equipment and Internet connection. Thus, there is no need to lease office space or pay for utilities.
  2. Access to professionals with specialised skill sets. Sometimes, the local talent pool cannot fill a certain position in the company. Outsourcing lets you hire experts from all over the world at a reasonable price.
  3. Extend your business hours. You get to provide 24/7 customer support to your customers, especially if you recruit VAs from a different timezone.

Virtual Assistants Can Let You Focus on What Matters Most—Your Business

Perhaps, the most significant advantage of having a virtual assistant is they allow you to scale your business, in more ways than one.

For one, they excel in taking on menial admin tasks off your hands, thus enabling you to concentrate on growing your business.

Further, you don’t have to expend additional resources for hiring a full-time employee to do a job, which saves you the trouble of having to onboard and train them yourself.

Things a Virtual Assistant Does Not Do

Things a Virtual Assistant Does Not Do

Virtual assistant jobs are varied and often require extensive qualifications and work experience. Still, there are tasks that a virtual assistant may or cannot do.

First off, they cannot set your company’s overall strategic direction for you. While they may offer their opinion from time to time, this responsibility ultimately falls on you.

Second, they also cannot make any major financial decisions for your company. While they can prepare financial reports, any major decisions should be discussed with your senior executives.

Lastly, they can’t really oversee business planning. Identifying opportunities for growth or risks is part of business development—which is the main job of a CEO.

What Makes a Good Virtual Assistant?

What Makes a Good Virtual Assistant

Generally, a good virtual assistant must be computer literate and has excellent communication skills, both verbal and written.

They must also be flexible and display initiative. This involves being able to work with minimal supervision without sacrificing the quality of their output.

What Skills Does a Virtual Assistant Need?

Here are some of the skills you may want to look for when hiring a virtual assistant:

Social Media Management

A good VA should be able to manage your accounts in all your social networking apps to further promote your company and strengthen your branding online.

Email Marketing

Your VA should be able to compose email sequences that can compel the desired direct response from both your current and potential clients.

Project Management

Oftentimes, if you have too much on your plate, you can ask your VA to oversee a project. This way, they can schedule meetings with team members, ask for and provide feedback and updates, and create progress reports.

Organisation

Of course, you should hire a virtual assistant with great organisational skills. They should know how to manage their time efficiently and how to prioritise their tasks.

Adaptability

Your virtual assistant must be adaptable and able to adjust to any new tasks with relative ease.

Qualifications of a Virtual Assistant

When starting the hiring process, be sure to consider the following for the job description:

Education

A virtual assistant does not require a college degree for the most part. However, certain virtual assistant jobs like accounting and human resources may need certain specifications.

Training

Hire someone who already has previous work experience for a couple of years, at least. Additional training may also be provided to your virtual assistant if they need to learn a new skill for the job or to work with an unfamiliar program.

Certifications

While certifications aren’t always necessary, they can add value to your virtual assistant as well as establish their credibility.

Cons of Hiring a Virtual Assistant With No Experience

Cons of Hiring a Virtual Assistant With No Experience

A virtual assistant can make a huge difference, but only if you hire the right one.

While first-time VAs are cheaper, there are significant disadvantages to hiring them.

1. Training Requirements

If you hire an inexperienced virtual assistant, you will have to train them from scratch, which can set your productivity back in the long run.

2. Lack of Expertise

A first-time VA’s skill set is likely to be limited, so they probably won’t be able to help out with more specialised tasks.

3. Balancing Budget Constraints

Again, new VAs will need more resources (in terms of training and time) in order to carry out their tasks. This could offset whatever cost savings you accumulated upon hiring them.

4. Lack of Benchmarking

You might not be able to properly assess your VA’s performance if you’ve never worked with a more experienced one before.

5. Limited Track Record

A newly-minted virtual assistant won’t have much work experience to back their credentials (if they have any). They might only have the outcomes of their assessment tests and a few character references or referrals to recommend them, so you’d be taking a chance when you hire them.

6. Lack of Familiarity with Remote Work

First-time VAs are likely to have a steep learning curve, especially if they’ve never worked remotely before.

Take their adjustment period into account as it could slow down productivity.

What to Know When Getting a VA

What to Know When Getting a VA

Before moving forward with hiring a virtual assistant, here are a couple of things you should bear in mind:

Industry 101

As mentioned before, there are many different kinds of VAs.

While the tasks they do may overlap on some level, VAs will still differ in what they bring to the table because of their varying skill sets and experiences.

Thus, make sure to hire the right people for your industry.

For instance, an executive assistant won’t necessarily have the same skills as an accounting assistant -unless they also happen to have an accounting background.

This way, you will have a much better understanding of what qualities and skills to look for in your virtual assistant.

How Much Do VAs Cost and How Are They Paid

The true cost of hiring a VA depends on a few factors, such as their expertise, the scope of their job, and where they are based.

Thus, an experienced VA’s hourly rate shouldn’t be compared to that of someone who is just starting out.

In general, outsourcing to countries like the Philippines can make your dollars go further.

You get to save on labour costs while still paying a competitive salary for your virtual assistant – and while maintaining a certain level of productivity regardless.

However, you might run into some issues when you hire a VA directly from job marketplaces like Upwork, Indeed, or even Facebook.

Unless you already have a reliable in-house payroll system, you might have to wire over their salary by yourself. Unfortunately, this method isn’t always secure, especially when compared to routing the payroll through a reputable staffing agency like Remote Staff.

At Remote Staff, we handle these processes so you can focus on more productive activities as soon as you successfully hire a virtual assistant.

Perks of Having a VA

Perks of Having a VA

Apart from reduced business costs, increased adaptability, improved efficiency, and round-the-clock customer service, recruiting a virtual assistant can expand your business’ reach, especially if your VA knows how to strengthen your branding online.

Further, a VA can help you achieve a healthier work-life balance since they can take a lot of tedious tasks off your plate.

Next Steps to Get a Virtual Assistant

Next Steps to Get a Virtual Assistant

After figuring out that you need a VA, what’s next?

Schedule a callback with Remote Staff to discuss your business needs today.

The Step-by-Step Plan to Hiring a Virtual Assistant

The Step-by-Step Plan to Hiring a Virtual Assistant

To further guide you through the recruitment process, we have come up with a step-by-step plan of action.

Do Your Research

Look into the staffing or recruitment company you plan to tap into. This way, you’ll be going in with both eyes open and won’t encounter any hidden charges or caveats.

Check if there are any reviews from other people who already have tried the services.

With Remote Staff, for instance, testimonials from our previous clients can be found on the homepage for easy reference.

Assess the Skill Set And Match It to the Type of Work You Need Done

At Remote Staff, we do the matching for you.

How?

After the initial contact, you’ll fill in a job order form that contains all of your specifications, including the list of responsibilities for your virtual assistant.

Review Portfolios and Work Samples

Be sure to examine your VA’s existing portfolio or any other work samples to determine their capability.

This also helps you identify which areas your VA is proficient in and which ones they may require further training in.

Select the Virtual Assistant

Once we have received your job order form, we will then send you a shortlist of two to three candidates to choose from.

We then proceed with scheduling interviews until you have successfully picked out a candidate.

Ask About the VA’s Home Office Set-Up

At Remote Staff, we ensure that our independent contractors already have the proper equipment and a stable Internet connection. They also go through a stringent recruitment process beforehand.

Of course, should you have further questions, feel free to ask them during the interview.

Prepare Your Business Finances & ABN

Before proceeding with the VA recruitment process, be sure your business is already registered with the government. It is crucial that you have your Australian Business Number and that all your finances are in place beforehand.

Create a Price Structure & Contracts

Remote Staff aims to make the recruitment process as simple as possible.

At your initial meeting with us, we will discuss and consider your budget before drafting a contract and then settling on a deposit to get started.

Hire Someone Who is Committed to Lifelong Learning

While your VAs may be technically skilled service providers, having a growth mindset is important.

Industries are constantly changing and it’s crucial to keep up with the latest methods or technologies to stay competitive.

Maintain Relationships with Your Virtual Assistant

Building a professional relationship with your VA helps build trust, which fosters better productivity.

A healthy working relationship also makes it easier for both parties to voice out any issues and concerns, which leads to faster resolution.

Candidates:

32

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.09/hr

Mary

Candidate ID: 662441

Virtual Assistant Phone Support Agents Email Support Agents

ADVANCED

    Content Writing, Appointment Setting, Bookkeeping, Leadership...

INTERMEDIATE

    Sales...

Median Rate

$8.09

$8.74

if $1 = PHP52

$10.24

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.51 per hour or $USD 910.84 per month

Full Time: $USD 8.09 per hour or $USD 1402.92 per month

Remote Staff Recruiter Comments

New Business / Production – Data Entry, Docusign & Client Interaction
Mary Ann has managed customer records, form submissions, and CRM updates in roles like Admin Assistant and Productivity & Admin Assistant. She’s proficient in tools like Docusign, JotForm, Adobe Acrobat, Google Sheets, and AirTable, making her highly capable of handling application submissions and data collection via phone/Zoom.

Client Support – Emails, Texts, Calls, Policy Management
She has consistently handled client communications across various roles, including:
Calling/emailing customers to follow up on payments, documentation, and inquiries
Sending personalized messages (emails/texts) and ensuring timely responses
Working closely with platforms like RingCentral, WhatsApp, and Gorgias for customer touchpoints
Managing client records and responding to updates or document requests in less than 24–48 hours
This directly supports the requirement to manage Melissa Gomez’s client communication pipeline.

Tracking / Reporting – Transmittals, Spreadsheets, Case Notes
Mary Ann’s daily responsibilities have involved:
Maintaining and updating internal trackers and logs for service operations and customer interactions
Using tools like Google Sheets, Excel, Notion, Trello, and Asana for case progress tracking
Keeping detailed notes on tasks completed and case status—critical for insurance application tracking and client production logs
Her structured task documentation aligns well with the Production Log management and transmittal requirements of the role.

Scheduling and Follow-ups – Exams, Appointments, Documents
Her work in patient coordination and healthcare scheduling, as well as service booking and warranty coordination for an Australian plumbing business, shows her ability to:
Book exams and appointments
Follow up for missing requirements
Monitor deadlines and ensure follow-through without supervision

Tools & Certifications:
Systems & Tools:
Docusign, JotForm, Adobe Acrobat
Google Workspace, MS Office, Notion, Trello, Airtable
Communication: Slack, MS Teams, Zoom, Google Meet, WhatsApp
CRM & Admin Platforms: HubSpot, Kayako, Gorgias, LiveAgent
Finance/Back-office: QuickBooks, Xero

Certifications:
General Virtual Assistant (2023)
Bookkeeping & QuickBooks Online (2023)
SEO & Data Handling (2023)

Strengths & Soft Skills:
High attention to detail & task ownership
Proactive communicator – both written and verbal
Time management & prioritization under fast-paced conditions
Comfortable with multi-step client cases and multiple follow-ups

Summary:
Mary Ann Briones-Visco is exceptionally well-suited to this administrative and client-facing support role. Her experience in form submission, CRM management, client coordination, follow-ups, and documentation tracking aligns directly with the job’s core responsibilities. With advanced digital literacy and a proven background in service excellence, she would bring structure, responsiveness, and reliability to the client workflow from day one.



Predictive Index Behavioral Profile - Individualist


Strongest Behaviors
Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Methodical, steady, and even-paced; loses productivity when interrupted.
 

Maria is a highly adaptable and detail-oriented professional with 5–6 years of combined experience in the BPO sector and as a remote administrative/virtual assistant, with particular strengths in healthcare, customer service, general admin, and e-commerce operations.

Maria's early career in the BPO industry was in the U.S.-based healthcare and insurance sector, where she rose from healthcare support roles to team leader for escalations. In 2022, she transitioned into remote and freelance roles where she held responsibilities as a Medical Virtual Assistant, Executive Assistant, and Operations Coordinator, supporting U.S. and Australian clients in healthcare, consumer electronics, and plumbing services.

Her experience includes managing complex communications, appointment scheduling, CRM data entry, basic bookkeeping, vendor coordination, and email/chat support. She is tech-savvy and familiar with CRM and support tools like HubSpot, Zendesk, Tradify, QuickBooks, WordPress, Trello, Asana, and various Microsoft and Google applications.

Maria completed formal training in general virtual assistance, bookkeeping, and SEO through ProVA, which she leveraged effectively in subsequent roles. She demonstrates strong initiative, having contributed to the end-to-end setup of systems and communications for a startup e-commerce client.


Work Experience Summary:

Virtual Assistant – E-commerce / Consumer Electronics (U.S.-based startup)

  • Helped establish operational systems from scratch
  • Handled CRM (HubSpot), Shopify, BestBuy Canada, Amazon listings
  • Facilitated vendor coordination, client communications, and stakeholder meetings
  • Managed email, calendar, and escalations on behalf of CEO

Admin Assistant – Plumbing & Relining Company (AU-based)

  • Managed appointment scheduling via Tradify
  • Performed invoicing, quoting, bookkeeping support
  • Handled customer communication, blog content, and email support
  • Used Canva, MS Teams, and Google Suite extensively

Medical Virtual Assistant – DME Provider (U.S.-based)

  • Coordinated with doctors and providers on claims, billing, and prior authorizations
  • Managed patient appointments and health documentation
  • Utilized Epic, Braintree, Microsoft Office, and EMR tools

Team Lead – U.S. Healthcare BPO (Member Escalations)

  • Led complex customer case resolutions for a U.S. insurance provider
  • Delivered high-touch support and guided team handling sensitive health benefits issues

Key Strengths:
  • Strong foundation in client coordination, escalation handling, and back-office support
  • Experience with both startup operations and structured corporate healthcare accounts
  • Proficiency in CRMs, scheduling tools, and basic accounting platforms
  • Excellent communication skills across U.S. and AU clients
  • Demonstrates high ownership, flexibility, and eagerness to contribute long term
She can start immediately and is amenable to full-time work arrangements.

Predictive Index Behavioral Profile - Individualist

Strongest Behavior
  • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and coworkers. Doesn’t easily change.
Behavioral Summary

Mary Ann is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures

  • Mary Ann is a versatile and highly capable virtual assistant with a strong background in healthcare support, administrative coordination, and executive assistance. With over five years of professional experience in both corporate and remote work environments, she has built a solid career foundation in roles involving medical VA tasks, customer service, appointment setting, basic bookkeeping, and content creation.
  • In her most recent work, she handled daily bookings, customer communications, quote follow-ups, blog content writing, and admin process improvements for an Australian plumbing firm.
  • The tools and platforms she was able to use are:
  • Admin & Communication: Google Workspace, MS Office, Slack, Trello, Zoom, Outlook, MS Teams
  • CRM and Helpdesk: Zendesk, RingCentral, Gorgias, Freshdesk, Kayako, HubSpot
  • Healthcare Systems: EPIC, Elation, eClinicalWorks, Citrix, Parachute
  • Bookkeeping & Invoicing: QuickBooks, Xero, Tradify
  • Project & File Management: Dropbox, GDrive, AirTable, Docusign
  • Mary Ann is also QuickBooks Online Certified and has completed training in SEO, General VA, and Bookkeeping.
  • She is available for a full-time work and can start immediately.
  • Predictive Index Behavioral Profile - Individualist
  • Strongest Behaviors
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Behavior Summary
  • In expressing and acting on her ideas, Mary Ann is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set she will generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

    • Employment History

    Admin Assistant

    Industry:

    Repair and Maintenance Services

    Employment Period:

    April 2023 to March 2025 (23 Months)

    Duties and Responsibilities:

    • Manage daily bookings and team schedules
    • Follow up on quotes, payments, and appointments
    • Send warranties and support post-service needs Communicate with customers to confirm or offer slots
    • Write and publish blog content for the website
    • Handle admin tasks and organize files
    • Suggest process tweaks to keep things running smoothly

    Productivity & Admin Assistant / Director of Customer Success

    Industry:

    Consumer Products / FMCG

    Employment Period:

    May 2023 to December 2024 (19 Months)

    Duties and Responsibilities:

    • Develop strategies to boost customer satisfaction, retention, and loyalty.
    • Collaborate with sales and marketing on customer success goals. Collect and review customer feedback to support growth.
    • Manage records and daily communications (emails, calls, mail).
    • Manage day-to-day operations across Shopify, Amazon, and BestBuy Canada.
    • Coordinate with suppliers on orders, product quality, and delivery updates
    • Communicate with the web developer for site issues or updates.
    • Review packaging layouts and provide input before final approval

    Medical VA - Auth/Renewal Department

    Industry:

    Healthcare / Medical

    Employment Period:

    February 2022 to March 2023 (13 Months)

    Duties and Responsibilities:

    • Review and prioritize emails based on urgency.
    • Patient Coordination: Collect information, update records, and manage appointments.
    • Request documents through calls, emails, or faxes.
    • Validate prescriptions and medical certificates for insurance.
    • Confirm patient coverage, benefits, and prior authorization needs.
    • Prior Authorization: Submit and follow up on authorization requests with insurers.
    • Facilitate communication between patients, providers, and insurers.
    • Billing & Claims: Submit claims and track reimbursements.

    Account Supervisor / Team Leader

    Industry:

    Healthcare / Medical

    Employment Period:

    October 2019 to January 2022 (27 Months)

    Duties and Responsibilities:

    • Supervised and guided a team of healthcare representatives to meet performance and quality standards.
    • Trained and mentored new team members for successful transition into production.
    • Resolved escalated member concerns related to coverage, billing, and authorizations.
    • Assisted members with benefit details, claims, copayments, and insurance eligibility.
    • Ensured compliance with protocols while enhancing service efficiency

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    April 16, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Content Writing, Appointment Setting, Bookkeeping, Leadership, Team Orientation, Calendar Management, Form Filling, Invoicing, Google Spreadsheet, Google Docs, Microsoft Office, Zendesk, Trello,

    INTERMEDIATE ★★

      Sales

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17674764380
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.03/hr

    Monica

    Candidate ID: 629566

    Virtual Assistant Executive Assistant

    ADVANCED

      Microsoft Office, Google Docs, Microsoft Outlook, Gmail...

    INTERMEDIATE

      Microsoft Excel, Asana, Slack, Calendly...

    Median Rate

    $10.03

    $10.96

    if $1 = PHP52

    $13.12

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.74 per hour or $USD 843.84 per month

    Full Time: $USD 10.03 per hour or $USD 1737.93 per month

    Remote Staff Recruiter Comments

    Monica is a seasoned administrative and executive assistant with nearly 10 years of professional experience, including 5 years as a virtual assistant. Her background spans various industries such as financial consulting, business registration services, and construction consulting, demonstrating her versatility and ability to adapt to diverse operational needs. Monica specializes in data entry, record management, payroll support, and administrative assistance with a particular focus on New Zealand-based clients and processes.

    Key Highlights:

    • Experience with Construction Industry: Provided administrative support for a New Zealand-based construction consulting firm, including managing permits, contracts, and compliance documents.
    • Payroll Expertise: Skilled in using payroll systems like Xero and MYOB for subcontractor invoice management and data encoding.
    • Email and Calendar Management: Efficiently handled client communications and managed executive schedules, including processing quotations, invoices, and project updates.
    • Broader Skill Set: Knowledgeable in both general admin tasks and basic accounting functions, making her a well-rounded candidate for administrative roles.

    Experience & Skills
    Virtual Assistance (5+ Years)
    • Supported New Zealand-based construction and consulting companies, overseeing operational tasks such as contracts, permits, and invoicing.
    • Experienced in calendar and email management, coordinating directly with clients for scheduling and administrative needs.
    Accounting & Payroll Administration
    • Managed subcontractor invoices and payroll processing using tools like Xero and MYOB.
    • Familiar with financial documentation, including bill processing, expense tracking, and data entry into accounting software.
    Technology Proficiency
    • Software Expertise: Xero, MYOB, Microsoft Office Suite, and CRMs.
    • Intermediate Excel Skills: Rated 3/5, capable of handling formulas and data organization for operational use.
    She can start immediately and is amenable to Part-time arrangements.

    Predictive Index Behavioral Profile- Artisan

    Strongest Behaviors
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

    Behavioral Summary

    Monica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Monica plans ahead, double checks, and follows up carefully on decisions and actions.

    Employment History

    Admin Executive Freelance

    Industry:

    General & Wholesale Trading

    Employment Period:

    September 2022 to January 2024 (16 Months)

    Duties and Responsibilities:

    • Executive Assistant to the Co-Founder CRM Management (Nethunt, Monday.com, Blumeg)
    • Xero Invoicing, Quotations, Reconciling Payments
    • Processing Reimbursements and Invoices for payments
    • Calendar Management
    • Email Management Act as coordinator for Philippine Team
    • Manage and update internal documents Drafting Rental Agreements

    Clerk

    Industry:

    Government / Defence

    Employment Period:

    April 2016 to December 2016 (8 Months)

    Duties and Responsibilities:

    • Assistant in Central Docketing Section (Records Department)
    • Assistant in Procurement and Property Unit Assistant in Office of the Regional Director Technical Working Group MunTaParLas Field Office
    • Receive and Route Documents
    • Receive, Prepare, and Release Certifications
    • Respond to Client Queries Data
    • Encoding in various databases

    Administrative Assistant for External Operations

    Industry:

    Printing / Publishing

    Employment Period:

    February 2017 to November 2018 (21 Months)

    Duties and Responsibilities:

    • Assistant to the Associate Director for Operations
    • HR coordinator for Internal Operations
    • Training Calendar Management
    • Email Management Logistics (Transportation, Hotel & Restaurant reservation, Airline Booking, Meeting rooms, etc)
    • Receive, Release and Monitor Supplies and Equipments
    • Approve of Overtime, Official Businesses and Leave Request of Staff Production
    • Monitoring Coordinate with Internal and External Stakeholders
    • Liquidate and Monitor Training Expenses

    Administrative Officer

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    January 2019 to May 2020 (16 Months)

    Duties and Responsibilities:

    • Assistant to the General Manager Technical Staff to the Director for Technical Services Attends Meetings with Stakeholders
    • Create layouts via Adobe Photoshop Billing, Collections, and Invoicing
    • Calendar Management
    • Email Management Logistics (Transportation, Restaurant reservation, Supplies, etc)
    • Liquidate and Monitor Company Expenses Project Coordinator Proposal, Memos, Letter Drafting Draft Application for LLDA Certification

    Executive Assistant Part Time

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2024 to January 2025 (5 Months)

    Duties and Responsibilities:

    • Prepare Contracts for signing
    • Email and Calendar Management
    • Prepare billing and invoices (Xero)
    • Manage CRM (Builder Trend)
    • Send application to potential suppliers
    • General Administrative Support

    Administrative Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2020 to May 2024 (47 Months)

    Duties and Responsibilities:

    • Executive Assistant to the CEO and Directors Manage Various Tools (CRM, Ninety, Toggl, etc)
    • Create/Generate Deliverables for Client Meetings
    • Support and Respond to Client Queries Onboard and Offboard Clients Assist, Train, Onboard, and Offboard Team Members
    • Email and Calendar Management
    • Organize, Upload, and Send documents in or from Dropbox, Box, Sharefile, etc. Project Management (Asana - Monitor, Assign, Create project timelines and deliverables)
    • Manages client website via wix.com
    • Create various company processes
    • Create layouts via Canva, Adobe, Publisher, PPT, and WordArt
    • Prepare, Organize, and Update documents and deliverables Logistics (Regus, UberEats, Doordash, Restaurants, Airlines, Amazon)
    • Create Monthly Invoices
    • Manage Personal Social Media Profiles (Facebook, LinkedIn) 

    Admin Assistant Part Time

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2024 to June 2024 (2 Months)

    Duties and Responsibilities:

    • Schedule employee for Medical and Physical Exam
    • Contact Third-party clinics and Physical Therapists to schedule MPE
    • Create layouts for various events (Canva)
    • Prepare, organize and send exam result to clients
    • Email and Calendar Management
    • Prepare billing, invoices and payroll (MYOB & Case Manager)

    Education History

    Field of Study:

    Linguistics/Languages

    Major:

    English

    Graduation Date:

    April 30, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Microsoft Office, Google Docs, Microsoft Outlook, Gmail, Xero, MYOB, Microsoft Excel, Calendar Management,

    INTERMEDIATE ★★

      Microsoft ExcelAsanaSlackCalendlyEmail management

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17956396701
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: i3
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.06/hr

    Joan

    Candidate ID: 594754

    Virtual Assistant Chat Support Agents Project Managers Back-Office Administrators

    ADVANCED

      Organizational Skills, Communication Skills, Atlassian JIRA, Trello...

    INTERMEDIATE

      English Language...

    Median Rate

    $9.06

    $9.85

    if $1 = PHP52

    $11.68

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.06 per hour or $USD 1570.42 per month

    Remote Staff Recruiter Comments

    • Joan has gained more than 4 years of remote work experience with diverse background in executive assistance, remote administration and some project management.
    • She has worked with Australian clients handling administrative tasks, including booking appointments, managing calendars, social media management, and customer support.
    • She also reported directly to clients, ensuring customer queries were addressed and managed efficiently.
    • Her project management experience include:
      • Experienced in providing executive support, handling email management, scheduling meetings, and note-taking.
      • Assisted with project management tasks using tools like Asana, Trello, Monday.com, and Jira.
      • Handled executive assistant responsibilities for HR, ensuring smooth workflow and task management.
    • She gained experience on the following technologies:
      • Project Management Tools:
        • Jira, Confluence, Trello, Asana, Monday.com, Notion.
      • CRM Platforms:
        • GoHighLevel, HubSpot, Salesforce.
      • Administrative & Communication Tools:
        • Google Workspace (Docs, Sheets, Slides), Microsoft Office (Word, Excel, PowerPoint).
        • Familiar with creating reports, handling pivot tables, and complex formulas in Excel.
      • Social Media Management:
        • Managed social media accounts on LinkedIn, Facebook, Twitter, and Instagram using Sprout Social.
      • Other Tools:
        • Amazon Seller Central, Time Doctor, Hubstaff, and Teramine (for work monitoring).
    • She is amenable to start immediately.

    Employment History

    INTAKE SPECIALIST

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2021 to March 2024 (34 Months)

    Duties and Responsibilities:

    Insurance being handled: UHC, Kaiser, BCBSNC, CALPERS, Michigan, ERS, TRS, LACERS, Scan & Sonders Health
    • Answer incoming calls for the member needing help in availing their insurance
    • Verify member's information and eligibility for insurance Inbound and Outbound calls, chats and emails
    • Making sure that things are tracked and checked correctly on the database
    • Coordinate with their designated Care Advisors Handle both member and caregivers
    • Provide accurate information related to their benefit, insurance and eligibility
    • Making sure we checked their healthcare, customer data and connect to the right departments
    • Make sure that everything is documented by using our CRM and tools
    • Uses Dash, Outlook, Teams, DialPad, Five9, Retool & Intake Forms

    GENERAL/ADMIN VIRTUAL ASSISTANT AND CUSTOMER SUPPORT (PART-TIME)

    Industry:

    Others

    Employment Period:

    January 2023 to March 2024 (14 Months)

    Duties and Responsibilities:

    • Handle bookings for children/parents' request
    • Do Admin Tasks and calendar management
    • Organize things and make sure that everything is updated
    • Monitor bookings and school holidays
    • Email and Inbox Management
    • Organising queries and complaints through ticketing system
    • Provide reporting to the Customer Service & Billing Manager
    • Control and sort inbound emails and query tickets for resolution of customer questions and complaints
    • Placing bookings and making cancellations on our Child Care Management system
    • Monitor Hubspot ticketing system
    • Keep on track of all the failed debit payments and make sure to follow up on time
    • Make sure to keep ISS updated
    • Monitor invoices and making sure everything is updated
    • Manage CRMs using Hubspot, PowerDiary & Xplor Spreadsheets
    • Uses Gmail, Excel, Slack, Outlook, Microsoft Teams and
      Spreadsheets

    EXECUTIVE AND GENERAL VIRTUAL ASSISTANT (PART-TIME)

    Industry:

    Healthcare / Medical

    Employment Period:

    September 2022 to November 2023 (14 Months)

    Duties and Responsibilities:

    • Handle executive calendar
    • Do bookings for travels and meetings
    • Create PowerPoint presentations
    • Researching
    • Handling executive emails and answering queries from the clients
    • Attend meetings and take down MOM
    • Uses of WordDocs, Excel & Microsoft Spreadsheet & NurrsingStaff tools
    • Post JobAdd via Indeed and LinkedIn
    • Social Media Management
    • Uses project management tools
    • Assist in sorting receipts
    • Uses different tools and CRMs like: Hubspot, Calendly, Google
    • Calendar, Outlook Calendar, Zoom and Indeed calendars, Trello,
    • Asana, Google Workspace, Excel, Xero, WhatsApp, Google Chat,
    • Ring Central
    • Social Media Accounts like: LinkedIn, TikTok, Facebook Page and
    • Instagram

    LEAD GENERATION SPECIALIST AND APPOINTMENT SETTER

    Industry:

    Others

    Employment Period:

    February 2022 to July 2022 (5 Months)

    Duties and Responsibilities:

    • Lead Submit
    • Got chosen to lead and do interviews and training for newly hire folks and pick the best ones
    • Train the team and Lead
    • Monitor team’s performance and team
    • Do reports
    • Do outbound call and cold emails
    • Handle inbound and outbound emails
    • Do sourcing and lead prospecting using different tools
    • Uses multilogin, meltbelly, timedoctor, excel, spreadsheet, zoom,
    • Indeed, Basecamp, Skype, Slack, LinkedIn Sales Navigator,
    • LinkedIn, AnyLeads, Xpandi, Asana, GoHighLevel and Eliza

    VIRTUAL ASSISTANT

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2021 to December 2021 (6 Months)

    Duties and Responsibilities:

    • Handle seller's Amazon account and monitor things on theirbehalf.
    • Do invoices, product management and admin tasks by making sure everything is updated on a day-to-day basis.
    • Product Listing
    • End-to-end contact of client with everything on his business
    • Supplier Tasks
    • Invoicing
    • Price Research etc.
    • Making sure that all finances are accurate and items are align on pricing
    • Knows how to use DropBox, Confluence, Jira, SellerBoard, Xero, Amazon Seller Central, Microsoft, Excel, Googe Workspace, WORK WhatsApp EXPERIENCE S

    CUSTOMER SUPPORT REPRESENTATIVE AND TEAM SUPPORT

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2017 to May 2021 (47 Months)

    Duties and Responsibilities:

    • Handle E-commerce account of sellers
    • Assist the sellers/clients with their shop on the Online Shopping
    • Platform Account
    • Handles their statement of account, order management, sales and product inquiries
    • Inbound and Outbound Calls, Emails and Chats
    • Digital Cases and Scrubber
    • Do callouts for escalated tickets
    • Floor Support to the team
    • Digital Cases and Scrubber
    • Person in charge whenever Team Manager is not around
    • Do reports and administrative tasks
    • Attend meetings and do reporting
    • Knows how to use Zendesk, Xspace, SalesForce, SnapEngege, XLite, UAD, Dingtalk, Googlesheets, Exel etc

    Executive Administrative and Project Support (Event Management Support)

    Industry:

    Exhibitions / Event management / MICE

    Employment Period:

    October 2024 to November 2025 (13 Months)

    Duties and Responsibilities:

    The role involves significant administrative work, such as data entry, client communication, and project tracking. The ideal candidate should be highly organized, possess excellent written and verbal communication skills, and have the ability to work independently with minimal supervision.

    Key Responsibilities:

    • Data Entry: Manage data entry into event databases, primarily using Events Air and Smartsheet.
      • Set up event registration portals, micro-sites, and manage event data.
      • Input data such as event names, locations, and schedules.
      • Update spreadsheets and maintain accurate records of event details.
    • Client Communication:
      • Draft, schedule, and send email communications to clients, exhibitors, sponsors and attendees using platforms like Mailchimp, Gmail, and Events Air.
      • Assist with correspondence management and customer enquiries.
      • Participating in the development of a range of client project documentation and undertaking activities to deliver on these projects.
    • Ticketing and Social Media:
      • Create and manage event ticketing using platforms such as Events Air, Humanitix, and Eventbrite.
      • Collect items for social media and post to clients accounts are required.
    • Administrative Support:
      • Assist with document management, including preparing and maintaining PowerPoint presentations, reports, and templates.
      • Create mail merge documents to produce event name tags for attendees and exhibitors.
      • Update and maintain spreadsheets related to event planning, invoicing, and logistics.
      • Help with general admin tasks like filing, research, and responding to enquiries.
      • Contribute to related documentation such as event manuals, registers and reports, contracts and contract tracking registers, travel and logistics for artists, collection of artist promotional material and performance material.
    • Project Tracking:
      • Assist in tracking event project stages using tools like Teamwork or Smartsheet.
      • Report progress to the founder and manage timelines to ensure event readiness.

    Education History

    Field of Study:

    Mass Communications

    Major:

    Bachelor of Arts in English

    Graduation Date:

    April 5, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Organizational Skills, Communication Skills, Atlassian JIRA, Trello,

    INTERMEDIATE ★★

      English Language

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16727081191
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ACER
    • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz | 12 gb ram
    • Operating System: Windows 11

    All-inclusive Rate: USD $6.64/hr

    Maneka

    Candidate ID: 536723

    Virtual Assistant Lead Generation Specialists Data Entry Specialists

    ADVANCED

      Amazon Product Research, Data Entry, Quality Assurance, Social Media Management...

    INTERMEDIATE

      Graphic Design, Canva...

    Median Rate

    $6.64

    $7.07

    if $1 = PHP52

    $8.07

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.64 per hour or $USD 1151.66 per month

    Remote Staff Recruiter Comments

    Kyra has a bachelor's degree in Biology. She has more than 3 years of experience working in the e-commerce and digital marketing industries where she mostly supported US-based clients. Her forte is Product researching for Amazon store-front where she researched for beauty, household, personal care, and tools products. She also did the following tasks:
    • Social Media Management/Content creation (Facebook and Instagram)
    • Manual sourcing
    • Reverse search sourcing
    • Amazon product listing
    • Data Entry
    • Lead generation
    • Product profit/performance analysis
    She is well-versed in using the following:
    • Tactical Arbitrage
    • Keepa
    • Revseller
    • SellerAmp
    • Canva
    • Google Sheet
    • Microsoft Office Suite
    She can start ASAP
    She is amenable to working on any shift schedule for full-time or part-time roles

    Predictive Index Behavioral Profile -Scholar 

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary
    Kyra is reserved and will generally express herself in a factual, direct, and succinct manner. A conscientious person, her approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, she’ll produce carefully thought-out work of high quality and precision. Whether doing work herself, or delegating to others, follow up is close to ensure high-quality results.
     

    Employment History

    Amazon FBA Lead Generation Specialist

    Industry:

    Others

    Employment Period:

    March 2020 to March 2023 (36 Months)

    Duties and Responsibilities:

    • Extensive research through cross-referencing various websites and entering data
    • Product research and creating top shelf Amazon listings
    • Analyze profit performance of products
    • Evaluate profitability trends and pricing strategy

    Social Media Assistant

    Industry:

    Others

    Employment Period:

    January 2023 to August 2023 (6 Months)

    Duties and Responsibilities:

    • Engaging with followers on both Facebook and Instagram
    • Create a following, boost likes and followers for the clients' accounts
    • Content Creation and Curation: Creating engaging and relevant content

    Amazon FBA Lead Generation Specialist

    Industry:

    Others

    Employment Period:

    March 2023 to November 2023 (7 Months)

    Duties and Responsibilities:

    • Product research & analyzing profit performance of products
    • Admin tasks
    • Amazon storefront tasks (Repricing)

    Education History

    Field of Study:

    Biology

    Major:

    BIOLOGY

    Graduation Date:

    January 1, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Amazon Product Research, Data Entry, Quality Assurance, Social Media Management, Market Research, Data Analysis,

    INTERMEDIATE ★★

      Graphic DesignCanva

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/15999396430
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz 2.30 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.58/hr

    Kim

    Candidate ID: 535430

    Virtual Assistant Data and Reports Analysts Email Support Agents Chat Support Agents

    ADVANCED

      Zendesk, Salesforce CRM, Shopify, Google Apps...

    INTERMEDIATE

      Administrative Support...

    Median Rate

    $8.58

    $9.29

    if $1 = PHP52

    $10.96

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.61 per hour or $USD 659.58 per month

    Full Time: $USD 8.58 per hour or $USD 1486.67 per month

    Remote Staff Recruiter Comments

    • Kim has a bachelors degree in Hotel and Restaturant Management and have been working for almost 12 years now handling and performing roles such as Admin Assistant, Fulfillment Lead, Customer Support, Customer Support Lead, Programs Assistant, Virtual Assistant Recruitment Officer and  Reconciliations Officer under the industries of Financial Services, Recruitment Agency, Outsourcing, Education and Merchandising. She has catered to US and Australian Clients. 
    • Her greatest achievement with her 12 years of professional experience was being able to work remotely since 2015, working and being exposed to global clients, and working in several industries, all of which helped her career development.
    • She was exposed to the following tasks:
      • Order Management
      • Shopify Management
      • Customer Support
      • Invoicing 
      • Email Support
      • Chat Support
      • SMS Support
      • Inventory and Fulfillment
      • Data Entry
      • Scheduling
      • Quality Assurance
      • Handled 4 team members
      • Recruitment 
      • Reconciliation
      • Product Research 
      • Administrative Tasks
    • She is proficient in using tools such as CRMs, Zendesk, Salesforce, ReAmaze, ShopifyTrello, Asana, Google Apps and Microsoft Office.
    • She currently have a part-time job, working on a flexible schedule. She prefers morning or late afternoon shift and open to any full-time or part-time roles.
    Predictive Index Profile - Altruist

    Strongest Behaviors
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    Behavioral Summary

    Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

    A pleasant and extraverted person, KIMJEN is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. KIMJEN gets along easily with a wide variety of people.

    Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

    Employment History

    Reconciliations Officer

    Industry:

    Banking / Financial Services

    Employment Period:

    September 2011 to July 2012 (10 Months)

    Duties and Responsibilities:

    • Reconciled all assets held on behalf of ANZ’s clients.
    • Investigated and cleared variances/breaks from reconciliations.
    • Ensured all breaks were resolved and cleared within a given timeframe.
    • Cross-trained on mutual funds and equity processes for leave coverage.
    • Stakeholder communications regarding outstanding balance.

    Virtual Assistant

    Industry:

    Others

    Employment Period:

    December 2018 to March 2019 (3 Months)

    Duties and Responsibilities:

    • Managed administrative tasks, performed research, data entry
    • Contact management, inbox management.
    • Scheduling management, booking, and planned travel.

    Recruitment Officer

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    July 2014 to January 2015 (6 Months)

    Duties and Responsibilities:

    • Sourced, screened, evaluated, and processed applicants based on qualifications.
    • Analyzed interview results and verified references.
    • Recommended and coordinated interviews with hiring managers.
    • Handled phone interviews, arranged candidates for face-to-face interview.
    • Builds and maintains a client database
    • Handles general data administration and paperwork

    Programs Data Entry Assistant

    Industry:

    Education

    Employment Period:

    March 2019 to July 2019 (4 Months)

    Duties and Responsibilities:

    • Tasked with administrative duties.
    • Client communication and email support.
    • Scheduling management.
    • Analyzed reports and processed data entry.

    E-Commerce Customer Support Lead

    Industry:

    Retail / Merchandise

    Employment Period:

    July 2020 to March 2021 (8 Months)

    Duties and Responsibilities:

    • Led customer support operations, overseeing escalations and team coaching.
    • Streamlined email response, workflows, improving efficiency and resolution times. 
    • Investigated and resolved Shopify, PayPal, and Amazon chargeback cases.
    • Recommended, systemized, and streamlined playbook and FAQs.
    • Administered quality assurance for tickets handled.
    • Handled ReAmaze email support, including refunds, returns, order tracking.
    • Shopify management, updated product listing and resolved discrepancy.
    • Conducted fraud investigations related to order processing and fulfillment.
    TOOLS:
    • Google Suite (Sheets and Docs)
    • Shopify
    • ReAmaze (CRM)
    • Asana
    • Google Drive, Droopbox
    • CJ Dropshipping, HSKU, Zendrop
    • Shopify, Amazon, PayPal (Chargeback)
    • Time Doctor
    • Slack

    Fulfillment E-commerce Specialist / Customer Support

    Industry:

    Retail / Merchandise

    Employment Period:

    July 2019 to April 2025 (68 Months)

    Duties and Responsibilities:

    • Managed Shopify operations—product listings, pricing, and inventory.
    • Created and managed print on demand (POD) products via Gooten.
    • Resolved Shopify issues, fixed product data and inventory discrepancies.
    • Coordinated with suppliers and warehouses for fulfillment and shipping.
    • Streamlined data entry and performed regular data cleanup.
    • Managed product assets, large data sets processing, and data management via Google Drive and Dropbox.
    • Updated listings and maintained consistent formatting.
    • Researched fashion trends and wrote SEO-friendly titles and descriptions.
    • Handled Zendesk email support, including refunds, returns, order tracking.
    • Engaged followers on social media (Instagram), replied to comments, and built community.
    • Monthly financial report data entry.
    TOOLS:
    • Google Suite (Sheets and Docs)
    • Shopify
    • Zendesk
    • Google Drive, Dropbox
    • Gooten (POD) 
    • Whiplash
    • Harvest (time tracker)
    • Slack

    Email, Chat, and SMS Customer Support Specialist

    Industry:

    Others

    Employment Period:

    December 2015 to December 2018 (36 Months)

    Duties and Responsibilities:

    • Managed customer inquiries via email, chat, and text.
    • Escalation of report to marketplace integrity team.
    • Handling account issues, refunds, reviews, and disputes.
    • Provided technical support and fraud investigation for seamless user experience
    TOOLS:
    • Google Suite (Sheets and Docs)
    • Salesforce
    • Trello
    • Google Drive, Dropbox
    • Upwork (time tracker) 
    • Slack

    E-Commerce Customer Support Specialist

    Industry:

    Retail / Merchandise

    Employment Period:

    August 2023 to December 2023 (3 Months)

    Duties and Responsibilities:

    • Managed Shopify product listings, including descriptions, SKU, pricing, and images.
    • Resolved Shopify and Klarna chargeback disputes and improved customer dispute resolution.
    • Provided Dutch email customer support via Strato, translated via DeepL.
    • Handled supplier communication for missing, returned, or modified orders.
    • Streamlined data entry processes, FAQs, and email templates.
    TOOLS:
    • Google Suite (Sheets and Docs)
    • Shopify
    • Strato (CRM)
    • Google Drive
    • Notion
    • RegWiio (Dropshipping tools)
    • Klarna (Chargeback)
    • Time Doctor (time tracker)

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Hotel and Restaurant Management

    Graduation Date:

    January 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Zendesk, Salesforce CRM, Shopify, Google Apps, Microsoft Office, Trello, Asana, Email Support, Product Listing,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17820829028.png
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.58/hr

    Katlyn

    Candidate ID: 527273

    Virtual Assistant Google Ads Specialists Social Media Marketers Bookkeepers

    ADVANCED

      Accounting, Social Media Management, Facebook Ads, Google AdWords...

    INTERMEDIATE

      Social Media, Content Writing...

    Median Rate

    $8.58

    $9.29

    if $1 = PHP52

    $10.96

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.58 per hour or $USD 743.33 per month

    Full Time: $USD 8.58 per hour or $USD 1486.67 per month

    Remote Staff Recruiter Comments

    • Katlyn is a double degree of Bachelor of Science in Accountancy and Bachelor of Science in Accounting Technology 
    • She has 4 years of total working experience and and transitioned to Digital Marketing last 2021 
    • She has supported client from Denmark where she gained her experience in doing paid ads 
    • Some of her notable tasks were
      • Setting up ad set in Google, Facebook, and Instagram 
      • Setting up proper target and demographics to align with the objective of the campaign
      • Preparing assets like videos and graphics before uploading the ads
      • Doing brainstorming regarding the strategy and plans for ads 
      • Suggesting budget for optimizations and for launch of ads 
      • Generating reports and monitoring ads performance  
    • She has also experience with SEO, social management, and bookkeeping 
    • She has handled maximum budget for the following 
      • Facebook 50 Danish Krone per day 
      • Google 100 Danish Kron per day 
    • She has experience with tools like 
      • Google Ads 
      • Google Analytics 
      • Facebook Meta Business 
      • QuickBooks 
      • Canva 
      • CapCut 
      • SEMrush
      • AHrefs
    • She can start as soon as possible 
    Predictive Index Behavioral Profile- Altruist 
    https://www.predictiveindex.com/reference-profile/altruist/

    Strongest Behaviors 
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
    Behavioral Summary 
    • Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
    • A pleasant and extraverted person, Katlyn is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Katlyn gets along easily with a wide variety of people.

    Employment History

    Bookkeeper

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    April 2021 to July 2023 (27 Months)

    Duties and Responsibilities:

    • As a Bookkeeper, I oversee daily transactions, manage accounts, assist in budgeting and tax prep, and adhere to accounting regulations. I use financial software and maintain data confidentiality.

    Google Ads Expert/Specialist

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2022 to July 2023 (15 Months)

    Duties and Responsibilities:

    • Responsible to develop and implement effective advertising campaigns for us.
    • Set up campaigns through Google AdWords, Facebook Ads, and Instagram Ads.
    • Analyze data and report on campaign performance to make recommendations for improvement.
    • Collaborate on identifying best contents to fit the guidelines and goals of each campaigns 

    Service Associate Universal Teller

    Industry:

    Banking / Financial Services

    Employment Period:

    July 2022 to April 2023 (9 Months)

    Duties and Responsibilities:

    • I handle customer banking transactions, address queries, promote bank products, document operations, and maintain confidentiality.

    SEO Specialist and Social Media Manager

    Industry:

    Retail / Merchandise

    Employment Period:

    March 2021 to March 2023 (24 Months)

    Duties and Responsibilities:

    • Executed successful SEO and SMM campaigns for a variety of clients, resulting in increased website traffic, engagement rates, and conversion rates.
    • Stayed up-to-date on the latest trends and best practices in the industry to ensure the success of each campaign.
    • Specialized in local SEO and social media advertising to help clients achieve their unique goals.

    Accounting Assistant

    Industry:

    Banking / Financial Services

    Employment Period:

    May 2019 to April 2022 (35 Months)

    Duties and Responsibilities:

    • As part of my role, I monitor the daily sales of tenants in the mall and handle billing collection on the 28th of each month. Additionally, I receive and upload 2307 on the 15th of each month, reconcile individual tenant rentals, and prepare monthly and weekly sales reports. I also manage carpark entries and handle write off entries and clearing of interest using SAP. 

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    ACCOUNTING TECHNOLOGY

    Graduation Date:

    January 2, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    ACCOUNTANCY

    Graduation Date:

    May 1, 2021

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Accounting, Social Media Management, Facebook Ads, Google AdWords, SEO,

    INTERMEDIATE ★★

      Social MediaContent Writing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result: 100 mbps
    • Internet Type: DSL
    • Hardware Type: Desktop
    • Brand Name: N/A
    • Processor: AMD Ryzen 5
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.54/hr

    Eldrin

    Candidate ID: 504392

    Virtual Assistant Phone Support Agents Email Support Agents Chat Support Agents

    ADVANCED

      Customer Service, Cold Calling, Email Support, Chat Support...

    INTERMEDIATE

      Lead Generation...

    Median Rate

    $9.54

    $10.40

    if $1 = PHP52

    $12.40

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.54 per hour or $USD 827.09 per month

    Full Time: $USD 9.54 per hour or $USD 1654.17 per month

    Remote Staff Recruiter Comments

    • Eldrin has been working for almost 10 years in the BPO industry and has 3 years of work experience as a Virtual Assistant and Customer Support in the Real Estate industry where he catered to clients based in the US and performed the following tasks:
      • Outbound and Inbound calls
      • Email management
      • Lead generation
    • He also supported billing, customer handling, and HR services.
    • He is proficient with Mojo, Netphone, Hootsuite, Canva, Asana, and HubSpot.
    • Eldrin can start immediately and is amenable to working the day shift for any part-time or fulltime position.

    Predictive Index Behavioral Profile- Collaborator

    Strongest Behaviors
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Methodical, steady, and even-paced; loses productivity when interrupted.
    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.

    Behavioral Summary

    Eldrin is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

    Employment History

    CSR/VA

    Industry:

    Others

    Employment Period:

    August 2021 to April 2023 (19 Months)

    Duties and Responsibilities:

    Assisting tenants via inbound, outbound, email, and text.

    Inside Sales Agent

    Industry:

    Property / Real Estate

    Employment Period:

    June 2020 to July 2021 (13 Months)

    Duties and Responsibilities:

    Call property owners to check if they are interested for a cash offer.

    Phone Banker/Live chat agent

    Industry:

    Banking / Financial Services

    Employment Period:

    November 2019 to December 2019 (0 Months)

    Duties and Responsibilities:

    Assist customers regarding their debit and credit card concerns via inbound calls and live chat platform.

    HR Advisor/Technical Support

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    November 2014 to September 2017 (33 Months)

    Duties and Responsibilities:

    Assist customers/employees via inbound calls regarding their payroll/device (laptops/desktop).

    Collections agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2013 to September 2014 (10 Months)

    Duties and Responsibilities:

    Assist customers regarding their mobile accounts via inbound call.

    CSR/SME/Team Lead

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2010 to October 2014 (54 Months)

    Duties and Responsibilities:

    Assist customers regarding their mobile/internet/cable plans via inbound call.

    Education History

    Field of Study:

    Nursing

    Major:

    Nursing

    Graduation Date:

    November 9, 2010

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Customer Service, Cold Calling, Email Support, Chat Support,

    INTERMEDIATE ★★

      Lead Generation

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/15033355017
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo Thinkpad
    • Processor: i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.13/hr

    Jan

    Candidate ID: 489716

    Virtual Assistant Personal Assistant Executive Assistant

    ADVANCED

      Administrative Support, Administrative Skills, Retention...

    INTERMEDIATE

      Property Management, Email management, Email Lead Generation, Customer Service...

    Median Rate

    $7.13

    $7.63

    if $1 = PHP52

    $8.79

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.13 per hour or $USD 617.71 per month

    Full Time: $USD 7.13 per hour or $USD 1235.41 per month

    Remote Staff Recruiter Comments

    • Janna has been working for almost 7 years as Customer Service Representative, Administrative Assistant, Executive Assistant, and Retention Specialist within BPO, telecommunication, and, Real Estate industries where she honed her skills in:
      • Customer Handling
      • Email Management
      • Administrative Assistant Support
      • Property Management
      • Social Media Management
      • Basic Bookkeeping
      • Lead Generation
    • She is proficient with Zendesk, Avaya, Citrix, Slack, Google Suite, Zoom, Hubspot, WhatsApp, Camtasia, Canva, Discord, Airtable Zoho, Microsoft Excel and has basic knowledge with Gorgias.
    • She can start as soon as possible for a full-time position at any time zone.

    Predictive Index Behavioral Profile- Guardian

    Strongest Behaviors
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.


    Behavioral Summary

    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jan Alexis will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

    Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

    Employment History

    Customer Service Agent

    Industry:

    Employment Period:

    September 2015 to February 2017 (16 Months)

    Duties and Responsibilities:

    • Process customers' orders and upsell products, account insurance, and warranties.
    • Addressed customer service inquiries in a timely fashion.
    • Achieved a customer satisfaction rating of 98%
    • Served as an SME.
    • Trains new customer service representatives

    Retention Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2017 to April 2023 (73 Months)

    Duties and Responsibilities:

    • Proactively call customers to review products and services
    • Retain customers by resolving concerns and reviewing household needs Resolve customer's billing and technical concerns
    • Upsell products and services Citrix/Avaya

    Personal Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2023 to April 2023 (3 Months)

    Duties and Responsibilities:

    • Administrative tasks
    • Light bookkeeping
    • Property Management
    • Social Media Manangement

    Assistant to CEO

    Industry:

    Others

    Employment Period:

    August 2022 to January 2023 (4 Months)

    Duties and Responsibilities:

    • Email Management Client
    • Onboarding
    • Lead Generation
    • Email and Phone Outreach
    • Generating courses for the onboarding process Camtasia/Canva/Stripo/Zoom/Discord

    Shift Verification Agent

    Industry:

    Others

    Employment Period:

    January 2022 to July 2022 (6 Months)

    Duties and Responsibilities:

    • Resolves an average of 400 inquiries weekly
    • Review documents sent by clients
    • Contact customers through email to resolve shift concerns Zendesk/Slack/Confluence/Insightful

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Secondary Education

    Graduation Date:

    May 29, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Administrative SupportAdministrative SkillsRetention

    INTERMEDIATE ★★

      Property ManagementEmail managementEmail Lead GenerationCustomer Service

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14654598335
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.13/hr

    Siena

    Candidate ID: 483485

    Virtual Assistant Executive Assistant

    ADVANCED

      Customer Service, Retail, Academic Research, Executive Support...

    INTERMEDIATE

      Email management, Chat Support, Sales...

    Median Rate

    $7.13

    $7.63

    if $1 = PHP52

    $8.79

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.13 per hour or $USD 617.71 per month

    Full Time: $USD 7.13 per hour or $USD 1235.41 per month

    Remote Staff Recruiter Comments

    • Siena has 8 years of relevant work experience. She has performed various roles in different  companies where she supported the following tasks:
      • Virtual Assistance
      • Lead Generation
      • Customer service
      • Data entry
      • Sales
    • She has been working as a virtual/executive assistant for 2 years now and did: 
      • Email management
      • Calendar management 
      • Minutes of the Meeting
      • Inbound and Outbound Calls
      • Power Point Presentations
      • Research
      • Records keeping
      • Social media management
      • Database building
      • Travel arrangements
    • She worked with, Canadian, and American client.
    • Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
    • She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
    • She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.
    Predictive Index Behavioral Profile - Strategist

    Strongest Behaviors
    • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
    • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
    • Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
    Behavioral Summary
    Siena Maris is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

    Employment History

    Financial Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2010 to January 2012 (22 Months)

    Duties and Responsibilities:

    • As Financial Specialist my job is to perform cost analyses and evaluate current accounting trends. Also, I recommend, design and monitor short-term and long-term investment strategies.

    Back Office Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2012 to January 2014 (22 Months)

    Duties and Responsibilities:

    • I do complete analysis of queries related to specific orders and contracts and these queries are communicated via email or phone. I update customers regularly and provide the progress of their queries followed by complete resolution within the agreed service level. If customers got more complex queries, I ensure proper escalation process to adhere and resolve their concerns.

    Sales Associate

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2015 to October 2017 (26 Months)

    Duties and Responsibilities:

    • As Sales Associate I am responsible for all sales activities, from lead generation through close. The skills I acquired from this job are: deliver prepared sales scripts to persuade potential customers to purchase a product or service, respond to question, identify and overcome objections, take the customer through sales process, obtain customer information, follow up on initial contact, complete records of telephonic interaction, order and accounts.

    Business Development Manager

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2017 to October 2018 (11 Months)

    Duties and Responsibilities:

    • As business development executive I am tasked with the job of helping business grow. My priority is to assist the company acquire new customers and sell additional products or services to existing ones; my role is crucial for any business with the ambition to expand or the necessity to diversify its clientele. Effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations.

    Retention Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2019 to February 2021 (25 Months)

    Duties and Responsibilities:

    • As a Retention Specialist, I implement customer retention strategies to increase loyalty and retain business. I analyze customer feedback, negotiate with customers, implement retention strategies and compile reports.

    Executive Virtual Assistant

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2021 to May 2022 (14 Months)

    Duties and Responsibilities:

    •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, create presentations and address employees administrative queries.

    Virtual Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to January 2022 (6 Months)

    Duties and Responsibilities:

    • Being a Virtual Assistant of Digitally De-cluttered, I help clients de-clutter digital spaces. I organize clients' files on Google Drive and One Drive and I help clients with some administrative tasks.

    Virtual Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    August 2021 to August 2021 (0 Months)

    Duties and Responsibilities:

    • Help the client organize her Digital Space. I was also tasked to help her with some administrative jobs.

    Executive Virtual Assistant

    Industry:

    Education

    Employment Period:

    October 2021 to December 2022 (14 Months)

    Duties and Responsibilities:

    •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, conducting research, create presentations and address employees administrative queries.

    Education History

    Field of Study:

    Mass Communications

    Major:

    Mass Communication

    Graduation Date:

    March 1, 2010

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Customer Service, Retail, Academic Research, Executive Support, Virtual Assistant Skills,

    INTERMEDIATE ★★

      Email managementChat SupportSales

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: DirectX
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.58/hr

    Ailyn

    Candidate ID: 481980

    Virtual Assistant Personal Assistant Executive Assistant

    ADVANCED

      Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills...

    INTERMEDIATE

      Email Marketing, Email Handling, Calendar Management...

    Median Rate

    $8.58

    $9.29

    if $1 = PHP52

    $10.96

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.58 per hour or $USD 743.33 per month

    Full Time: $USD 8.58 per hour or $USD 1486.67 per month

    Remote Staff Recruiter Comments

    • She has 12 years of work experience as a Virtual Assistant in Real the Estate, Non-Profits, and Advertising/Marketing industries.
    • She has a degree in Bachelor of Science in Secondary Education
    • She is proficient in performing the following task:
      • Calendar Management
      • Email Marketing
      • Lead Generation
      • Appointment Setting
      • File Management
      • Managing Rental Properties
      • Invoicing 
      • Telemarketing
    • She has basic knowledge of SEO and processing Accounts Receivable and Payable 
    • She is adept at using the t and applications like:
      • Trulia
      • Zillow
      • Slack
      • Microsoft Office 365
      • Google App
      • Adobe Acrobat
      • DocuSign
    • As an Executive Assistant she has experience in doing the following tasks:
      • Overseeing email correspondence
      • Arranging significant meetings, whether virtual or face-to-face
      • Handling various appointments, both work-related and personal
      • Managing social media activities and communication
      • Compiling and maintaining digital files
      • Collecting information
      • Crafting presentations
      • Handling reservations and bookings of various types
      • Maintaining and refreshing contact databases
      • Coordinating and overseeing all scheduling and calendars, among other tasks.
    •  She can start as soon as possible. For any full-time or part-time position

    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors

    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

    Behavioral Summary
    Ailyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    With experience and/or training, Ailyn will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ailyn is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

    Employment History

    Transaction Coordinator

    Industry:

    Others

    Employment Period:

    February 2021 to November 2022 (21 Months)

    Duties and Responsibilities:

    • Setting up appointments
    • Closing deals
    • Verifying information

    Affiliate Assistant

    Industry:

    Others

    Employment Period:

    August 2019 to December 2020 (15 Months)

    Duties and Responsibilities:

    • Checking affiliate emails & calendar
    • Coordinate with affiliates for upcoming promotions
    • Update external JV promo stats
    • Update receipt stats
    • Update stats from Incoming Promotions (For the first 3 days after they promote)
    • Update affiliate Accounts Receivable information on Dashboard
    • Check Stripe for disputes

    Virtual Assistant

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    April 2010 to April 2011 (12 Months)

    Duties and Responsibilities:

    • Calendar management
    • Email handling
    • Customer support
    • Transcription
    • Lead mining
    • Google drive

    Virtual Assistant/SEO Consultant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    June 2010 to June 2011 (12 Months)

    Duties and Responsibilities:

    • Realeflow upload listings
    • Social Networking Site Management
    • Calls to Prospect Sellers / Buyers pre-qualifying

    Virtual Assistant/ /SEO Consultant/Transaction

    Industry:

    Property / Real Estate

    Employment Period:

    January 2012 to July 2018 (78 Months)

    Duties and Responsibilities:

    • Real Estate Posting
      • MLS Listing
      • Trulia
      • Zillow
      • Redfin
      • Postlets
      • Cartavi – Docusigning (electronic signing) 
    • Setting up Appointment for Showing / Clients
    • Lead Generation
    • Can post, renew and repost ads
    • Managing Rental Properties
    • Managing Google calendar
    • Follow-up on Prospect buyers and tenants
    • Uploading files via dropbox.com
    • Scheduling Home Inspection and Radon Test
    • Creating Contracts –Lease Agreements, Listing Agreement, Offers, Commercial Listing etc.

    Executive Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    March 2023 to July 2023 (4 Months)

    Duties and Responsibilities:

    • Email management
    • Scheduling meetings via Zoom or in person
    • Managing appointments
    • Social media management and communication
    • Creating presentations
    • Managing and updating contact lists
    • Scheduling and managing all calendars.

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Secondary Education

    Graduation Date:

    March 30, 2013

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills,

    INTERMEDIATE ★★

      Email MarketingEmail HandlingCalendar Management

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result: https://www.speedtest.net/result/14775091461
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customized Desktop
    • Processor: Intelcore i3
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.06/hr

    Edmy

    Candidate ID: 481357

    Virtual Assistant Phone Support Agents Email Support Agents Data Entry Specialists

    ADVANCED

      Insurance Consulting, Contact Verification, Customer Handling...

    INTERMEDIATE

      Insurance Consulting, Customer Relations, Customer Service...

    Median Rate

    $9.06

    $9.85

    if $1 = PHP52

    $11.68

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    US Central Standard Time US Mountain Standard Time US Eastern Standard Time US Pacific Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.06 per hour or $USD 1570.42 per month

    Remote Staff Recruiter Comments

    • She has been in the BPO industry for 6 years and started working as a Virtual Assistant in 2020 catering to clients in the US within the medical services.
    • and supported the following tasks:
      • Medical Insurance and claims verification
      • Invoices and claims
      • Inbound and Outbound call
      • Customer Handling
      • Email Management
      • other Admin tasks
    • She is proficient with the EMR system, Microsoft Office (Excel, Word, and PowerPoint), and Google Apps.
    • She can start as soon as possible for any full-time position preferably for a graveyard shift but can also consider the day shift.
    Predictive Index Behavioral Profile-  Adapter


    Strongest Behaviors
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.

    Behavioral Summary 

    This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

    Edmy Maiden is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

    Employment History

    BEHAVIORAL HEALTH CUSTOMER CARE

    Industry:

    Healthcare / Medical

    Employment Period:

    January 2017 to January 2020 (36 Months)

    Duties and Responsibilities:

    •  Our primary task was to answer provider calls inquiring about patients' benefits, eligibility and claims information.
    • These are patients  that suffer from mental health and substance  abuse.
    • We locate the information needed by the providers for them to service these  patients. 

    INSURANCE VERIFICATION SPECIALIST

    Industry:

    Healthcare / Medical

    Employment Period:

    January 2020 to January 2021 (12 Months)

    Duties and Responsibilities:

    •  Our primary task was to verify patients'
    • Our primary task was to answer calls from benefits and eligibility for
    • Durable Medical people who would want to book a hotel Equipments.
    • We use portals and also make reservation and make it easier for them to find calls to insurances to verify the said benefits. good hotels if they have nothing in mind yet. We also call patients to get the updated
    • Each booked reservation is also considered a insurance information if needed. sale for us.

    ACCOUNTS RECEIVABLE SPECIALIST

    Industry:

    Healthcare / Medical

    Employment Period:

    January 2021 to January 2022 (12 Months)

    Duties and Responsibilities:

    •  I have been doing insurance verification, Our primary task was to answer patient calls claims and prior authorization inquiries for a who needed prescription refills.
    • We refill their DME provider.
    • We use portals and we also medications after checking thoroughly that call insurances regarding specific they are eligible for one. questions.
    • I am also trained to use EMR tools.

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2014 to January 2017 (36 Months)

    Duties and Responsibilities:

    • Our primary task was to answer calls from people who would want to book a hotel reservation and make it easier for them to find good hotels if they have nothing in mind yet.
    • Each booked reservation is also considered a sale for us

    Education History

    Field of Study:

    Major:

    Graduation Date:

    January 2, 2020

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Psychology

    Major:

    Psychology

    Graduation Date:

    January 1, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Insurance ConsultingContact VerificationCustomer Handling

    INTERMEDIATE ★★

      Insurance ConsultingCustomer RelationsCustomer Service

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result: Download:44.91, Upload:48.21
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.58/hr

    Ramielle

    Candidate ID: 477348

    Virtual Assistant Back-Office Administrators Executive Assistant

    ADVANCED

      Customer Support, Retention, Chat Support, Email Handling...

    INTERMEDIATE

      Email Lead Generation, Email management, Data Collection, Inbound Upselling...

    Median Rate

    $8.58

    $9.29

    if $1 = PHP52

    $10.96

    if $1 = PHP40

    Currency Fluctuation Range

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.58 per hour or $USD 743.33 per month

    Full Time: $USD 8.58 per hour or $USD 1486.67 per month

    Remote Staff Recruiter Comments

    • Ramielle has been working for 4 years. She has performed various medical roles in different companies where she supported the following tasks:
      • Virtual Assistance
      • Insurance verification
      • Billing
      • Patient Intake Appointment
      • Scheduling
      • Verification Fee Calculation
      • Customer Service
    • She has catered to a client in the US.
    • She is proficient with MS Word, MS Excel, and Athena. 
    • She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
    Predictive Index Behavioral Profile - Guardian

    Strongest Behaviors:
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    Behavioral Summary:
    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ramielle Anne will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
     

    Employment History

    DISCHARGE STAFF/STAFFING COORDINATOR

    Industry:

    Healthcare / Medical

    Employment Period:

    January 2017 to December 2017 (11 Months)

    Duties and Responsibilities:

    • Sets appointments and attends to staffing needs in a Healthcare rehabilitation facility Calls residents and checks their well-being after being discharged from the facility

    SUPERVISOR/TEAM LEAD

    Industry:

    Healthcare / Medical

    Employment Period:

    January 2018 to December 2021 (47 Months)

    Duties and Responsibilities:

    • Works with representatives to ensure client goals are met Develops strategies with the clients to keep good performance of the team
    • Identify the skill needs of representatives and hone what they lack to make sure they are equipped
    • Oversees the day-to-day operations within the contact center

    Virtual Medical Assistant/Medical Biller

    Industry:

    Healthcare / Medical

    Employment Period:

    August 2021 to November 2022 (15 Months)

    Duties and Responsibilities:

    • Bills insurance companies for all visits based on physician bills; pursue collection of all claims until payment is made by insurance companies; and performs other work associated with the billing process
    • Responsible for obtaining patient records and test results and coordinating daily administrative tasks

    Education History

    Field of Study:

    Pharmacy/Pharmacology

    Major:

    Pharmacy

    Graduation Date:

    April 1, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A

    Skills

    ADVANCED ★★★

      Customer Support, Retention, Chat Support, Email Handling, Reporting Analysis, Billing, Telecom, Inbound Calls, Medical Billing Coding, Medical Records Research, Medical Transcription,

    INTERMEDIATE ★★

      Email Lead GenerationEmail managementData CollectionInbound Upselling

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result: Download: 44.32, Upload: 84.77
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Dell
    • Processor: Intel Core i7
    • Operating System: Windows 10
    123

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Ready to Hire a VA with Remote Staff?

    Ready to Hire a VA with Remote Staff

    Here are a few other tips to maximize your results when you hire a VA through us.

    Document Your Processes

    These will guide your virtual assistant regarding your business procedures so they can execute them properly. They might also be able to check to see where processes can be improved further to increase efficiency.

    Establish Expectations

    Set reasonable expectations early on. This lets the applicant understand what you need from them exactly and how they can best deliver.

    Decide on a Manager

    Determine whether or not your virtual assistant will report to a supervisor or directly to you.

    If they are, make the necessary introductions between them to jumpstart their working relationship.

    Create a Budget

    Lastly, allocate a budget when hiring a virtual assistant. Think about how much are you willing to pay to get the results you want from your VA.

    Remote Staff has been in the industry for over 17 years now and has helped numerous Australian clients scale their businesses faster.

    What sets the company apart is its after-hire support, which ensures a continuous and smooth working relationship between you and your virtual assistant.

    Free Consult. No Pressure.

    Free Consult. No Pressure.

    We’ll answer any question on how to hire world-class, high performing, vetted virtual staff to cut your labour costs by 60-70%.

    By submitting this form, you agree to receive SMS or phone communications from Remote Staff, Inc. Message & data rates may apply. Reply STOP to opt out.

    Herschel Lili
    + posts

    Herschel Lili has a collective four years of professional writing experience. She enjoys reading anything under the sun, but in recent years, she has turned her attention to books that leave her feeling profound. At present, she looks forward to learning everything she can about remote working and sharing the knowledge through succinct write-ups.

    About The Author

    Herschel Lili has a collective four years of professional writing experience. She enjoys reading anything under the sun, but in recent years, she has turned her attention to books that leave her feeling profound. At present, she looks forward to learning everything she can about remote working and sharing the knowledge through succinct write-ups.

    Leave a reply

    Your email address will not be published. Required fields are marked *