Hire World-Class, High Performing, Vetted Inbound Sales Representatives.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Inbound Sales Representatives.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Inbound Sales Representatives.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Inbound Sales Representatives

Inbound Sales Representatives are trained to handle calls, manage inquiries, and implement sales strategies to attract and keep customers. They are the go-to experts for turning inquiries into sales.

By outsourcing these roles, you tap into a pool of professionals who can enhance your sales without the overhead costs. They manage leads, provide exceptional customer support, and drive sales, all while fostering strong customer relationships.

Remote Staff connects you with expert Inbound Sales Representatives who are adept at turning customer interactions into sales, ensuring your business grows.

 

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Candidates:

26

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.65/hr

Rey

Candidate ID: 356726


ADVANCED

    Customer Service, Appointment Setting, B2B Telemarketing, B2C Telemarketing...

INTERMEDIATE

    Reservation, Lead Generation...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.65 per hour or $USD 749.96 per month

Full Time: $USD 8.65 per hour or $USD 1499.92 per month

Remote Staff Recruiter Comments

  • Rey is a graduate of Hotel and Restaurant Management with over 20 years of experience. On the early years of his career, he joined hospitality and transportation companies as Guest Service Agent and Flight Attendant. He was then employed in a retail company for 10 years and held progressive roles to Operations Manager. in September 2017, he transitioned to working remotely and held sales roles for real estate and medical businesses to name a few. He showcased his expertise with the following to US, UK, and Australia-based clients:
    • Cold Calling
    • Appointment setting 
    • Email Marketing
    • Skip tracing
    • Lead generation and scrubbing
    • Telemarketing
    • Customer service
  • In addition, he used to work for Remote Staff clients in the manufacturing and real estate as Appointment Setter and Outbound Sales Specialist.
  • He used a variety of tools and applications like Salesforce, KVCore, Chime, RESimpli, Podio, Pipeline Platform, Vulcan 7, Hubspot, Follow Up Boss, Trello, REI BlackBook, Sage Act, Propstream, Zillow, Redfin, Trulia and Yelp.
  • He can start anytime.
  • He is amenable to working on any shift, whether part-time or full-time.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Behavioral Summary

Rey Frederick is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Rey Frederick will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Rey Frederick is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Sales/Marketing Specialist (Home Based)

Industry:

Consulting (Business & Management)

Employment Period:

February 2020 to April 2020 (2 Months)

Duties and Responsibilities:

  • Provides customer service in a timely manner via several means which include email, telephone and live chat.
  • Acts as a liaison between customers and management in order to enhance the overall customer experience. experience. Analyzes complaints from customers and provides adequate resolutions.
  • Tracks proposed resolutions and follows up with customers in a timely fashion.
  • Prepares documents and reports for future reference.
  • Trains peers in good customer service.
  • Develops and maintains vast knowledge of the products and services being offered.
  • Conduct surveys regarding products, services and customer service experiences.
  • Communicates customer feedback to various teams—including technical and marketing departments—in order to improve the overall customer experience.

Guest Service Agent

Industry:

Hotel / Hospitality

Employment Period:

January 1994 to April 1996 (26 Months)

Duties and Responsibilities:

  • Check in guest
  • Confirmation of airline Ticket
  • Answering guest inquiries
  • Doing reports in the midnight shifts 

Flight Attendant

Industry:

Transportation / Logistics

Employment Period:

April 1996 to October 1997 (18 Months)

Duties and Responsibilities:

  • Assist passengers to their seats
  • Help them to put their luggage at the overhead bins.
  • Serve them food during the flight       

Front Desk Agent

Industry:

Hotel / Hospitality

Employment Period:

October 1997 to July 1998 (9 Months)

Duties and Responsibilities:

  • Check in and check out the guest
  • Cashiering (Changing foreign exchange)
  • Confirmation of airline ticket
  • Answering guest inquiries
  • Doing reports in the midnight shifts       

Operations Manager

Industry:

Retail / Merchandise

Employment Period:

May 2000 to August 2015 (183 Months)

Duties and Responsibilities:

  • Purchasing of food and non food products
  • Supervises the deliveries and inventory
  • Promotion of food products like mozzarella, unsalted butter, olive oil etc.and Non-food products like dish washing liquid, liquid hand soap,trash bags etc.to penetrate target segments
  • Servicing customer requirements
  • Sourcing of new suppliers, negotiate partnership set-up including trade discounts  and credit terms

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to March 2016 (6 Months)

Duties and Responsibilities:

  • Answers inbound and outbound calls
  • Handle financial account   

Accredited Sales Consultant

Industry:

Property / Real Estate

Employment Period:

April 2016 to September 2017 (17 Months)

Duties and Responsibilities:

  • Sell condominium, townhouse and other real estate properties
  • Assist with loans and leasing
  • Helping clients to sell their properties
  • Property furnishing
  • Property interior design

Inside Sales Associate/Appointment Setter/Virtual Assistant (Home Based)

Industry:

Property / Real Estate

Employment Period:

September 2017 to January 2018 (4 Months)

Duties and Responsibilities:

  • Initiate prospecting clients in the United States
  • Making appointments agents/broker
  • Making reports
  • Doing Live Transfers clients to agent/broker
  • Doing role plays everyday
  • Follow up calls clients and agents/brokers

Appointment Setter (Home Based)

Industry:

Healthcare / Medical

Employment Period:

February 2018 to March 2019 (13 Months)

Duties and Responsibilities:

  • Calling clients and making appointments for the Sales Representative in Australia   
  • Follow up calls for the clients to make appointments
  • Attending sales meeting every week in Australia using zoom video communications
  • Sending emails to the clients confirming their appointment with us and replying if they have inquiries/clarifications with the appointments or products 
  • Making reports

Freelance Cold Caller / Appointment Setter

Industry:

Others

Employment Period:

May 2020 to October 2023 (41 Months)

Duties and Responsibilities:

  • Cold calling
  • Using Mojo dialer and putting appointments in CRM Podio

Appointment Setter

Industry:

Property / Real Estate

Employment Period:

January 2023 to January 2026 (36 Months)

Duties and Responsibilities:

AVIAN AUSTRALIA (3D Laser Scanning, Surveying & Reality Capture Solutions for AEC Sector) 

Appointment Setter (Online/ Homebased) 

  • Outbound sales and calls to both new and existing clients 

  • Calling Architects, Engineers and Construction Industry 

PROPERTY VALUE SOLUTIONS (U.S.A REAL ESTATE INVESTOR) 

Acquisition Manager (Online/ Homebased) 

  • Calling Property Owners to give a Cash Offer  

  • Sending purchase agreement to the property owners to sign it 

  • Running comps and getting ARV 

REMEDI HOME SOLUTIONS (U.S.A REAL ESTATE INVESTOR) 

Cold Caller / Appointment Setter (Online/ Homebased) 

  • Calling Property Owners to see if they are interested to sell their property with a Cash Offer  


Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

March 1, 1993

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Appointment Setting, B2B Telemarketing, B2C Telemarketing, Outbound Sales, Sales, Salesforce CRM, Real Estate, Predictive Dialer System, Phone Support, Outbound Telemarketing, Outbound Appointment Setting, Microsoft Word, Microsoft Excel, Listening Skills, Inbound Sales, Inbound Calls, Google Spreadsheet, Google Sheets, Google Drive, Google Calendar, Gmail, Customer Support, Customer Handling, CRM, Cold Calling, B2B Calling,

INTERMEDIATE ★★

    ReservationLead Generation

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.18/hr

Lee

Candidate ID: 308181


ADVANCED

    Customer Service, Customer Support, Inbound Calls, Outbound Calling...

INTERMEDIATE

    Chat Support, Email management...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time New Zealand Daylight Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.18 per hour or $USD 1244.69 per month

Remote Staff Recruiter Comments

  • Candidate has more than 8 years of experience in the BPO industry.
  • He worked as Customer Service Representatives and was promoted twice as Team Leader and Senior Team Leader.
  • Lee worked under Telecommunication, Financial, Retail and Real Estate Campaign under US, AU and UK Client.
  • His expertise would be in Sales and Customer Support. He also trained new hired employees with Software and Product Learning when he was Senior Team Lead. 
  • He gained experience in:
    • Customer Support
    • Sales (Inbound/Outbound)
    • Appointment Setting
    • Lead Generation
    • Cold Calling
  • He is knowledgeable in tools such as:
    • Podio
    • Slack
    • SalesForce
    • CRM
    • Ringcentral
    • Netsuite
    • Avaya
    • PDA Software
    • Convoso
    • Skype
    • Rest Software
    • Microsoft Applications
  • He can star immediately

Predictive Index Behavioral Profile - Specialist

https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary:

Lee is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Lee, who takes responsibilities very seriously.

With experience and/or training, Lee will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Lee is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.



 

Employment History

ASSISTANT PROPERTY MANAGER

Industry:

Property / Real Estate

Employment Period:

November 2021 to April 2022 (5 Months)

Duties and Responsibilities:

  • Check emails and respond to tenants’ inquiries
  • Update Airtable every now and then
  • Check online application in Inspect Real Estate
  • Call Rental and Employment References through Zoiper
  • Call Prospect and request for documents needed to proceed with application -Create New Tenancy in Property Tree
  • Draft Lodge New Bond for New Tenancy through Bonds online
  • Send Welcome Letter
  • Upload Application Form and IDs in Property Tree
  • Draft lease for New Tenancy document integrated REIWA Property Tree -Upload signed New Tenancy Lease in Property Tree
  • Upload signed Lease and update lease start and end date through Property Tree -Draft lease renewal document integrated REIWA Property Tree
  • Draft rent increase Form 10 integrated REIWA Property Tree
  • Draft Bond Variation online
  • Process Invoicing tenants through Property Tree
  • Update Rent increase date in Property Tree
  • Draft inspection report through Inspection Express
  • Generate CMA (Comparative Market Analysis) Report through RP Data Core Logic -Extract and generate Lease Expiry through Property Tree to Airtable
  • Extract and generate Rent Review Expiry through Property Tree to Airtable
  • Extract and generate Arrears through Property Tree to Airtable
  • Gather information in realestate.com.au for Suburb stock, Surrounding Suburb Stock and Median Rent -Email tenant of their intention before lease expires
  • Inform and communicates with Property Managers through MS Teams or through Outlook
  • Update cloud-base (Fresh Cloud) spreadsheet of Property Managers Lease Renewal Fees
  • Advise and remind Property Managers if lease has not been returned by the Tenant
  • Attend morning meetings everyday with Property Managers
  • Attend weekly Property Manager's Meeting

Customer Service Representative

Industry:

Telecommunication

Employment Period:

September 2011 to October 2012 (13 Months)

Duties and Responsibilities:

  • Assist customers in porting of numbers
  • Assist customers in troubleshooting their phones

Customer Service / Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2012 to June 2013 (5 Months)

Duties and Responsibilities:

  • Receive inbound calls from customer and assist them by troubleshooting their internet modem
  • Provide an option and walk through with the step by step troubleshooting
  • Schedule maintenance and Technician visit to customer's location
  • Make sure that KPI's are met and exceed the expectation

Chat Support Representative( Norton Symantec)

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2013 to February 2014 (6 Months)

Duties and Responsibilities:

  • Receive incoming chats worldwide
  • Assist customer with their Anti-virus issue
  • Basic troubleshooting by remote access to customers computer
  • Uninstalling and reinstalling Norton Anti-Virus
  • Removing of virus mannually through remote access

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2013 to December 2014 (19 Months)

Duties and Responsibilities:

  • Receive inbound calls from customer and assist them with activating their Netspend card
  • Provide exceptional customer service
  • Provide accurate information of transactions made and breakdown

VA (PROPERTY MANAGER)

Industry:

Property / Real Estate

Employment Period:

January 2014 to June 2016 (29 Months)

Duties and Responsibilities:

  • Team Huddle and discuss what should be prioritized.
  • Check email if rental Prospects sent their application form
  • Review the form if there are missing field that the Prospect missed
  • Call Landlord, co-worker, supervisor or manager as their reference number for background checking
  • Review and send contracts via Email
  • Contact Prospect that the application was approved, sign the contract and ask if when to move in 
  • Email and text to existing tenants reminding them to pay their monthly rental
  • Email tenants of their eviction letter from court
  • Contact repair man and schedule for repair

Senior Team Leader

Industry:

Healthcare / Medical

Employment Period:

February 2017 to May 2019 (26 Months)

Duties and Responsibilities:

  • In charge of daily operation
  • Interviewing of applicants
  • Training of New Hires ( Account Specific )
  • Reporting and discussing bonus Grid to the CEO
  • Interviewing, Training and assigning of Doctors task for DME prescription
  • Ensuring that agents met the expected Sales Quota for the day 

Team Leader II

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2019 to July 2021 (19 Months)

Duties and Responsibilities:

  • Coaching and feedback to 15 agents
  • Upload and serve sanctions during coaching session
  • Extract and filter Team Break and Shifting Schedule to G-sheet
  • Collate pay disputes for the whole site
  • Huddle and update team standing
  • Tracks all system issues reported by the agent
  • Other Admin Tasks assigned by Operations Supervisor

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

BSMT

Graduation Date:

March 15, 2005

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Customer Support, Inbound Calls, Outbound Calling, Virtual Assistant Skills, Leadership, Team Management,

INTERMEDIATE ★★

    Chat SupportEmail management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 16.42, Upload: 33.78
  • Internet Type: DSL
  • Hardware Type: Desktop
  • Brand Name: Dell
  • Processor: Core i5
  • Operating System: Windows 10

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.