Hire World-Class, High Performing, Vetted Systems Network Engineers.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Systems Network Engineers.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Systems Network Engineers.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Systems Network Engineers

Every business needs to maintain its IT systems to prevent financial losses from any disruptions.

Networking and administration experts are essential to your IT team because they ensure network performance, set up firewalls, monitor security, and handle technical issues when they arise.

Remote Staff has a roster of network and administration experts to strengthen your IT security and system integrity.

 

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Candidates:

14

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $10.62/hr

John

Candidate ID: 370975

Systems Networking and Administration Network Administrators IT HelpDesk Specialists Technical Support Specialists

ADVANCED

    Customer Service...

INTERMEDIATE

    Technical Support...

Median Rate

$10.62

$11.51

if $1 = PHP52

$13.84

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.62 per hour or $USD 1840.23 per month

Remote Staff Recruiter Comments

  • John started his career as a Network Engineer in 2006.
  • He eventually grew into the IT world where he handled multiple roles including IT Technical Account manager, I.T Desktop and Application Support, and a Technical Account Representative.
  • He has the following certifications:
    • Avaya and Avaya OneX Training
    • Cisco and HP Switches
    • Microsoft Training and Seminar for BPO IT Professionals
  • He has experience in Desktop/Hardware troubleshooting, Software/Application troubleshooting, Network Monitoring and Server Administration and Operation for Windows and Linux.
  • He is ready to start immediately.
Predictive Index Behavioral Profile - Collaborator 

Strongest Behavior
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary

John Michael is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

He is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

Employment History

IT SUPPORT ENGINEER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2018 to April 2020 (24 Months)

Duties and Responsibilities:

  • Managed all Technical issues and conducted troubleshooting efforts for Windows and MAC computers/devices.
  • Resolve our customers' technical issues by providing real-time support accurately for our clients through phone, chat and email.
  • Remotely diagnose and resolve support requests utilizing ConnectWise Automate (Formerly LabTech), and other available tools. 
  • Troubleshoot server and desktop issues on AWS (Amazon Web Services) Environment.
  • Administer Windows domain account issues, including GPO, AD and user password changes.
  • Remotely support VPN, desktops, laptops, PDA, peripherals, printers and resolve requests using remote tools.
  • Documents all end-user interactions in the ConnectWise Manage system. Ensure client support tickets are resolved in a fast and professional manner and comply with Service Level Agreements

IT REMOTE SUPPORT

Industry:

Computer / Information Technology (Software)

Employment Period:

September 2017 to March 2018 (6 Months)

Duties and Responsibilities:

  • Managed all Technical issues through ConnectWise and conduct troubleshooting efforts with the use of LabTech Software Control Center.
  • Resolve our customers' technical issues by providing real time support accurately for our customers in the United States through phone, chat and email.
  • Remotely diagnose and resolve support requests utilizing Labtech Software Control Center
  • Troubleshoot server and desktop issues on AWS (Amazon Web Service) Environment.
  • Administer Windows domain account issues including GPO, AD and user password changes.
  • Remotely support VPN, desktops, laptops, PDA’s, peripherals, printers and resolves request using  remote tools.
  • Documents all end-user interactions in our customers in our ConnectWise system
  • Log any issues and document resolutions
  • Build strong relationships with Client Services and Team members
  • Ensure client’s support tickets are resolved in a fast and professional manner and comply to Agreed Service Level Agreements
  • Identify any training/knowledge needs for clients and colleagues
  • Provides consultancy to further improve IT infrastructure

IT-TECHNICAL ACCOUNT MANAGER

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2016 to September 2017 (16 Months)

Duties and Responsibilities:

  • Resolve our customers' technical issues by providing real time support accurately for our customers in the United States through phone, chat and email.
  • Remotely diagnose and resolve support requests utilizing Labtech Software Control Center
  • Support on desktops, laptops, PDA's, Smart Phones, and other peripherals.
  • Administer Windows domain account issues including GPO, AD and user password changes.
  • Remotely support VPN, desktops, laptops, PDA’s, peripherals, printers and resolves request using  remote tools.
  • Documents all end-user interactions in our customers in our ConnectWise system
  • Log any issues and document resolutions
  • Build strong relationships with Client Services and Team members
  • Ensure client’s support tickets are resolved in a fast and professional manner and comply to agreed Service Level Agreements
  • Identify any training/knowledge needs for clients and colleagues
  • Provides consultancy to further improve IT infrastructure

ENTERPRISE WIRELESS NETWORK SERVICES OPERATIONS GLOBAL TEAM LEAD

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to May 2016 (8 Months)

Duties and Responsibilities:

  • Responsible for managing all technical aspects of a company’s relationship with its customers
  • Client-facing role that requires me to work on both strategic long term and short term plans and projects.
  • Responsible for the Technical Account Management of a portfolio of clients.
  • Maintains Standard Operating Environment and Documentation Build.
  • Build strong and positive relationships with clients at various levels
  • Build and document knowledge about the clients business and technical setup
  • Project manage and document all technical projects carried out with clients
  • Actively play a part in ensuring financial targets are reached
  • Log any issues and document resolutions
  • Build strong relationships with Client Services team members
  • Ensure client’s support tickets are resolved in a fast and professional manner and comply to agreed Service Level Agreements
  • Feedback any important client information to Client Services Team
  • Identify any training/knowledge needs for clients and colleagues

IT-TECHNICAL ACCOUNT MANAGER

Industry:

Construction / Building / Engineering

Employment Period:

August 2009 to September 2015 (73 Months)

Duties and Responsibilities:

IT-Technical Account Manager | October 2014 to September 2015
  • Responsible in Managing the Enterprise Wireless Team based in Fluor Cebu Site
  • Responsible in making sure that all Wireless Related requests, concerns, and issues are being taken care of by anyone from the Enterprise Wireless Team.
  • Architectural Review Board Co-Approver of all Wireless and Network designs for implementation.
  • Handles the Team that supports 3079 Devices for APAC, Southeast Asia, Europe, and US locations.
  • Technical Design Review Board co-approver for all Wireless Network Design proposal and implementation.
  • Streamlining processes and standard procedures for the Enterprise Wireless Team.
  • Document all critical information, procedures, and reports.
  • Present all form of Reports for the Enterprise Wireless Team to the upper Management.
Site IT Lead POC | July 2014 to September 2014
  • Responsible for managing all technical aspects of a company’s relationship with its customers
  • Client-facing role that requires me to work on both strategic long term and short term plans and projects.
  • Responsible for the Technical Account Management of a portfolio of clients.
  • Maintains Standard Operating Environment and Documentation Build.
  • Build strong and positive relationships with clients at various levels
  • Build and document knowledge about the clients business and technical setup
  • Project manage and document all technical projects carried out with clients
  • Actively play a part in ensuring financial targets are reached
  • Log any issues and document resolutions
  • Build strong relationships with Client Services team members
  • Ensure client’s support tickets are resolved in a fast and professional manner and comply to agreed Service Level Agreements
  • Feedback any important client information to Client Services Team
  • Identify any training/knowledge needs for clients and colleagues
  • Prepare and perform training of clients and colleagues
Desktop Support Associate Technician | August 2009 to November 2014
  • Maintenance of IT Equipment and Infrastructures.
  • Dedicated I.T. Support for several Telstra Line of Businesses
  • Provide internal support for Desktop, Applications and Network issues.
  • Conduct testing and implementation of new applications intended for production use.
  • Proactively checked issues for troubleshooting and preventive measures.
  • Manages Active Directory and Microsoft Exchange Servers
  • Manages File and Print Servers
  • Batch File and VB Scripting
  • Monitoring of Companies I.T. Assets
  • Maintaining and Updating of Standard Operating Environment and Scope of Work documentation

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2008 to August 2009 (8 Months)

Duties and Responsibilities:

  • Handles all Technology related concerns and IT Infrastructure concerns for Cebu eBloc II Site.
  • Handles the Technical training and Process orientation
  • Compliance of Technology related items such as maintenance of Active Directory, SEP [Anti-Virus], Wireless Security, Systems Configuration Center Management clients, Hardware Inventory, Software Updates, Standard Operating Environment.
  • Maintains the documentation builds of all Line of Businesses.
  • Coordinates with Account Managers, Network Team, Server Operations, and System Administrators.
  • Implementing Request for Change.
  • Represents the Site Technology in Bridge Meeting, Client Meeting, and CLT meetings.
  • Provides Weekly Technology related reports to Local Technology Team.
  • Provides Weekly Tickets Assessment to the upper management.

SYSTEM SUPPORT ENGINEER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2008 to September 2008 (1 Months)

Duties and Responsibilities:

  • Provide support to AT&T High Speed Internet customers through phone and remote access troubleshooting.
  • Troubleshoot reported Internet Connectivity Issues via phone or Remote Desktop
  • Troubleshoot reported Email Issues
  • Troubleshoot reported Virus and other supported Desktop Issues
  • Answers inquiry about AT&T Products
  • Handles escalated issues from Tier 1 support group

NETWORK SUPPORT ENGINEER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2006 to May 2008 (25 Months)

Duties and Responsibilities:

  • Provide support to global customers through real time messaging, email and phone and remote access troubleshooting efforts.
  • Handles deployment of Java application to production and test servers.
  • Maintain and troubleshoots servers and applications issues.
  • Proactively monitoring the business infrastructures through Nagios, MON, Cacti, MRTG and real-time alerts.
  • Direct hands-on experienced in Bea Weblogic, Toad for Oracle, WinCVS, Java Eclipse, VMWare, SunXVM’s Virtual Box, PC Anywhere, Radmin, and VNC and RT (Request Tracker) .
  • Handles OpenSource Projects under different OS distributions.
  • Monitors Network, Hardware and Software Issues via Network Monitoring Tool

I.T. Cloud Support Administrator

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2019 to January 2022 (27 Months)

Duties and Responsibilities:

  • Provide remote support for all technical issues related to Atria Software.
  • Conduct QA testing of Atria software pre-releases  
  • Implementation of fresh install Atria software to clients on-prem servers
  • Conduct side by side upgrade of existing Atria software with customers
  • Create documentation related to Atria software and commonly encountered issues

I.T. Service Desk Analyst

Industry:

Computer / Information Technology (Software)

Employment Period:

February 2022 to November 2023 (20 Months)

Duties and Responsibilities:

  • The first point of contact of clients to ensure rapid response to all support requests and resolution of IT Issues.
  • Ensuring all Incidents and Service Request tickets are logged and categorized correctly in the Service Desk Management and Ticketing Systems .
  • Assign tickets to the appropriate queues and resources based on required skills, priority and available resources.
  • Monitor tickets in all queues, follow up technician action and provide regular updates to Clients
  • Ensure customer complaints are responded to, fully addressed, resolved or escalated when required
  • Monitor real-time volume, identify trends, and create reporting to improve resolution time, reduce ticket escalation and increase Client Satisfaction.
  • Proactively alert management of escalations or potential service disruptions and assist as needed
  • Monitor real-time volume, identify trends, and create reporting to improve resolution time, reduce ticket escalation and increase Client Satisfaction.
  • Perform daily system monitoring to verify the integrity and availability of all key customer systems, reviewing hardware and system & application alerts. Verify completion of scheduled backups.
  • Provide accurate Incident resolution and Service Request management, within established Service Level Agreement (SLA) time frames, meeting or exceeding customer’s requirements and expectations.
  • Facilitate the acquisition, configuration and installation of hardware and software for customers.
  • Contribute to the development of an internal knowledge base.
  • Securely maintain clients Operational and physical IT environments in line with corporate security policies, standards and work practices

IT Helpdesk Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2024 to May 2025 (15 Months)

Duties and Responsibilities:

  • 2nd Level information systems services problem resolution: problem definition, research, and resolution.
  • E-mail Protocol troubleshooting skills: (SMTP/POP/IMAP) and ability to diagnose email issues such as missing emails, server connection issues, spam, etc.
  • Proficient in Active Directory / Windows Terminal Service
  • Strong in Vmware / Hypervisor
  • Good Knowledge of Office 365 / Cloud solution
  • Microsoft Desktop / Server Deployment, Software and Hardware Inventory - Platforms: Windows 10 & 11, Windows 2012/16/19
  • Software Deployment Automation Tools: Disk Imaging, Patch/Software Release Management, Asset Management, System Monitoring, RMM
  • Windows 2012/2016 Exchange 2016
  • TCP/IP protocol, firewall, security, and firewall and troubleshooting
  • Perform network audit reports
  • Contribute to Research and Development projects
  • Able to manage Disaster recovery for clients (AD, FileServer, etc.)

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Electronics and Communications Engineering

Graduation Date:

April 1, 2005

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Customer Service

INTERMEDIATE ★★

    Technical Support

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 5.17, Upload: 27.81
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ACER
  • Processor: Aspire A315
  • Operating System: Windows 10

All-inclusive Rate: USD $13.56/hr

Paulito

Candidate ID: 367973

Systems Networking and Administration System Administrators IT HelpDesk Specialists

ADVANCED

    Linux Administration...

INTERMEDIATE

    Network Administration...

Median Rate

$13.56

$14.84

if $1 = PHP52

$18.17

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Full Time
Preferred Timezone:
US Eastern Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 13.56 per hour or $USD 2350.70 per month

Remote Staff Recruiter Comments

  • Paul has been working as an IT professional for more than 20 years.
  • He is involved in monitoring cloud servers and  resolving system issues.
  • He is maintaining cloud and virtual servers such as Azure, AWS and VMware.
  • He has experience in installing, configuring and setting up XenServers and Vicidial Servers.
  • He install and configure Asterisk PBX, Set up and configure firewall, Video Conference, Cisco Router and Switch Management.
  • He handled installation on new, or updated existing VMWare, Linux, and Windows servers.
  • He also installed, configured, and maintained asset management applications and systems.
  • He handled customer's technical issues and communicate with them via email, phone and ticketing system 
  • He has certifications with:
    • Microsoft Certified Azure Fundamentals dated September 29, 2020.
    • Certified cPanel/WHM Professional Since March 2021
  • He can Start ASAP.
Predictive Index Behavioral Profile - Artisan
www.predictiveindex.com/reference-profile/artisan/

Strongest Behavior
 
  • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
Behavioral Summary
 

Paulito is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Paulito plans ahead, double checks, and follows up carefully on decisions and actions.
 


 

Employment History

Linux System Administrator

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2021 to September 2022 (9 Months)

Duties and Responsibilities:

  • Handled ITIL processes and associated ITSM, Monitoring, Datadog, and service portals for Incident
  • Handled installation on new, or updated existing VMWare, Linux, and Windows servers.
  • Handled installation, configuration, and maintains asset management applications and systems.
  • Handled customer's technical issues and communicate with them via email, phone and ticketing system
  • Handled Installation, configuration, maintenance, and solving errors for content management systems including, WordPress, Wiki’s, CRM, WHM/cPanel, Netmas, Radius, and TheDude.
  • Handled Cloud servers via GCP, Azure, Alibaba, and AWS.

Technical Support Staff

Industry:

Others

Employment Period:

November 2003 to March 2004 (3 Months)

Duties and Responsibilities:

  • Maintain the POS computers and printers.
  • Install different kinds of Operating System.
  • Install PC Hardware peripherals.
  • Maintain network connectivity
  • Troubleshoot POS programs using Delphi 5 and Database Explorer.

Technical Operator

Industry:

Electrical & Electronics

Employment Period:

June 2004 to June 2006 (24 Months)

Duties and Responsibilities:

  • Troubleshoots DSLAM Package.
  • Troubleshoots ATUR connection.
  • Conduct Electrical Testing.
  • Conduct PWB repair and PWB soldering.

Manufacturing Technician

Industry:

Manufacturing / Production

Employment Period:

June 2006 to October 2011 (64 Months)

Duties and Responsibilities:

  • Maintaining equipment, participate in team efforts of producing quality products on time at the lowest possible cost and in continuous development program to enhance our operations.
  • Operate and run the following machine: Laser Ablation, Washer, Auto inspection, Dicing, Tab bonder and Electrical Testing machine with basic troubleshooting.
  • Sustaining equipment up time to contribute to the department objective in productivity, yield and quality

System Engineer 1

Industry:

Others

Employment Period:

October 2011 to November 2012 (12 Months)

Duties and Responsibilities:

  • Maintaining and installing Servers for Call Center System with the following systems, Centos, Asterisk, Vicidial, Elastix, Goautodial, PBXonflash, VMware SAP Server and other telephony technology.
  • Database, Web, and Application Server maintenance, installation and backup.
  • Installing and configure Asterisk, PHP, MySQL, Perl, Linux shell scripting,.
  • Setup and configuring Firewall, Video conference, Cisco Router and Switch management.
  • Installation and configuration of Routers like Cisco, Linksys, Vyatta and Untangle.
  • Setup of VMWARE Virtual Machine configuration and installation.
  • Maintaining Network Connectivity, Antivirus and Workstation

System & Software Administrator

Industry:

Healthcare / Medical

Employment Period:

December 2012 to February 2014 (14 Months)

Duties and Responsibilities:

  • Installation, maintain and support of Hospital Information System.
  • Updates, test and backup Databases.
  • Maintain and install Windows Server and SQL server.
  • Maintaining Hospital Servers Unit, database and application backup.
  • Installation and testing of new Software for development.
  • Installation and configuration of Routers like Cisco, Linksys, Vyatta and Untangle.
  • Installation and configuration of Virtual Machine Server.
  • Technically support Major Workstation Hardware/Software problems
  • .Restrictions of internet connectivity and monitoring.
  • Installation and maintain for IPPBX systems.

System Administrator

Industry:

Manufacturing / Production

Employment Period:

March 2014 to August 2014 (5 Months)

Duties and Responsibilities:

  • Maintenance of the following Servers: Email server, HRIS, Production System andRemote Server .
  • Updates and Backup of Windows Server, SQL server, Ubuntu server, and Centos server.
  • Maintaining production system, database testing and backup.
  • Installation and maintenance of firewall and VM Server.
  • Maintaining Network Connectivity and printer sharing.
  • Maintain Internet Viruses Protection and software Security.
  • Restrictions of internet connectivity and Virus monitoring.
  • Maintaining IPPBX Systems.
  • Trouble shoot and Fix major problems on company 6 Branches.

Vicidial Specialist/System Administrator

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2014 to May 2015 (9 Months)

Duties and Responsibilities:

  • Maintenance of the following Servers: 4 Linux Call Center System Server on Cloud Server .
  • Updates and Backup of Ubuntu server, and Centos server.
  • Maintaining of Internet Viruses Protection, Software Security and Network Connectivity.
  • Restrictions of internet connectivity and Virus monitoring.
  • Technical Support on 150 Agent for IT related issues on workstations.
  • Maintenance of the following Servers: Email server, HRIS, Production System and Remote Server .
  • Updates and Backup of Windows Server, Ubuntu server, and Centos server.

System Administrator(Vicidial)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2015 to March 2017 (21 Months)

Duties and Responsibilities:

  • Vicidial system server maintenance on a linux platform on cloud servers.
  • Vicidial avatar setup and support, apache, PHP, MySQL, AWS, virtual machine.
  • Install, setup and configure vmware, xenserver, proxmox and vicidial servers.
  • Install, configure, setup, updates and backup servers.
  • Maintaining of internet viruses protection, firewall and network connectivity.
  • Restrictions of internet connectivity and virus monitoring.
  • Support and fix on agent for IT related issues on workstations.
  • Experience on installation, configure MySQL servers

IT Operation Analyst

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2017 to September 2021 (53 Months)

Duties and Responsibilities:

  • Implement Linux OS user account registration, deletion, and modification.
  • Responsible for handling Rhel 6&7. OpenSUSE, Hp-UNIX, and Tandem OS issues as L2 support.
  • Responsible for handling Windows servers 2008 and 2012 OS issues as L2 support.
  • Responsible for handling Cloud hosting servers on AWS, VMware, and Azure.
  • Responsible for handling monitoring applications like Zabbix, Splunk, Subversion, and Web Logic.
  • Responsible for handling web applications like Apache, Nginx, Php, httpd, Perl, Oracle, and Java.
  • Responsible for handling Linux services like crontab, and bash scripting.
  • Responsible for handling updates and patching like yum, rpm and repositories, 
  • Prepare and create procedure manuals for major and minor tasks or activities upon client request.
  • Coordinate with the Vendor for any hardware and OS-related problems on the server.
  • Microsoft Certified Azure Fundamentals dated September 29, 2020.

System Admin

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2024 to September 2024 (0 Months)

Duties and Responsibilities:

  • Managed cloud servers on GCP, Azure, and AWS.
  • Resolved WHM/cPanel issues via email and ticketing systems.
  • Provided support for Jira, Jama, Octane, Polarion, Bitbucket, and SVN tools.
  • Installed and maintained Vicidial, FreePBX, vtigerCRM, Asterisk, and VOIP instances.
  • Resolved issues for various instances including WordPress, Wikis, and CRM.
  • Handled user account registration, deletion, and modification on Windows and Linux systems.
  • Supported projects and resolved issues in VMware ESXi, XenServer, AlmaLinux, CentOS, SUSE, and Ubuntu.
  • Conducted OS performance tuning and system patching on Linux and Windows servers.
  • Monitored applications using Zabbix, Splunk, LiteSpeed, pfSense, Subversion, WebLogic, Asterisk, Vicidial, FreePBX, VoIP, Dialer, Backup & Replication.
  • Worked with application tools such as Apache, Nginx, PHP, Perl,

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Graduation Date:

March 1, 2004

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

    Linux Administration

INTERMEDIATE ★★

    Network Administration

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16448324419
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: Core i5
  • Operating System: Windows 10
12

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.