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by your side, every step of the way!

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
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Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
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Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

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What you get when you partner with us

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Candidates:

574

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $9.71/hr

Lian

Candidate ID: 492556


ADVANCED

    Phone Support, Inbound Collections, Debt Collection, Outbound Collections...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.71 per hour or $USD 755.09 per month

Full Time: $USD 9.71 per hour or $USD 1682.38 per month

Remote Staff Recruiter Comments

  • Lian has been working for more than 10 years in the Business Proccess Outsourcing industry handling financial accounts where she supported the following tasks:
  • Collections Coordinator
  • Financial Service Representative II 
  • Accounts Receivable II
  • Loan Specialist
  • Mortgage Collections
  • Phone Support - inbound and Outbound
  • Customer Service
  • Administrative tasks
  • She has a background in the following financial activities:
  • Reconciling accounts
  • Submit invoices to customers
  • Credit and Collections
  • Prepare Weekly and monthly AR aging reports, Monthly pending deduction reports, sales invoice reports, weekly and monthly collection reports
  • She is proficient using SAP, MS Excel, Microsoft Dynamics 365, Slack, and CRM tools such as Fiserv and NoteSmith.
  • She has a basic knowledge in QuickBooks.
  • She has good communication skills.
  • She is available to start immediately. Predictive Index Profile - Guardian

    Strongest Behaviors
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    • Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
    • Tolerant, easy-going, and uncritical in getting along with others. A focused listener.
    Behavioral Summary

    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Lian will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

    Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Collections Coordinator

Industry:

Consulting (Business & Management)

Employment Period:

December 2022 to March 2023 (2 Months)

Duties and Responsibilities:

  • Locate and notify customers of delinquent accounts by mail, telephone
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Persuade customers to pay amounts due.
  • Record information about financial status of customers and status of collection efforts.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Confer with customers by telephone to determine reasons for overdue payments
     

Financial Service Representative II/ AR

Industry:

Consulting (Business & Management)

Employment Period:

November 2021 to October 2022 (10 Months)

Duties and Responsibilities:

  • Reduce delinquency on assigned accounts by frequently contacting customers
  • Reconcile customers’ accounts to help resolve disputes and reduce unapplied cash.
  • Manage held orders on high risk accounts and implement payment plans as needed.
  • Properly document contacts, disputes, and promises to pay in the collection system.
  • Communicate and follow up with other departments to help customers resolve issues.
  • Meet defined department goals including activity, quality, and volume metrics.
  • Process EFT and credit card payments with high degree of accuracy and timeliness.
  • Monthly sales invoice report
  • Weekly and monthly AR aging report/ Monthly pending deduction report
  • Weekly and monthly collection report

Accounts Receivable/Collections Coordinator II

Industry:

Consulting (Business & Management)

Employment Period:

July 2017 to November 2020 (40 Months)

Duties and Responsibilities:

  • Reduce delinquency on assigned accounts by frequently contacting customers
  • Reconcile customers’ accounts to help resolve disputes and reduce unapplied cash.
  • Manage held orders on high-risk accounts and implement payment plans as needed.
  • Properly document contacts, disputes, and promises to pay in the collection system.
  • Communicate and follow up with other departments to help customers resolve issues.
  • Meet defined department goals including activity, quality, and volume metrics.
  • Process EFT and credit card payments with high degree of accuracy and timeliness.
  • Monthly sales invoice report
  • Weekly and monthly AR aging report/ Monthly pending deduction report
  • Weekly and monthly collection report

Loan Specialist for Loss Mitigation and Bankruptcy – Mortgage Collections

Industry:

Consulting (Business & Management)

Employment Period:

February 2023 to June 2017 (67 Months)

Duties and Responsibilities:

  • Answer customer questions regarding problems with their accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

CSR

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2011 to September 2013 (23 Months)

Duties and Responsibilities:

  • Answer customer questions regarding problems with their accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

Education History


Skills

ADVANCED ★★★

    Phone Support, Inbound Collections, Debt Collection, Outbound Collections, Collections, SAP, Microsoft Dynamics 365 Business Central, Microsoft Excel, CRM,

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: http://https://3610164.app.netsuite.com/app/common/search/searchresults.nl?searchid=7447&whence=
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Huawei
  • Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $8.71/hr

Jessie

Candidate ID: 492000


ADVANCED

    Payroll Processing, Bank Reconciliation, Bookkeeping, Taxation...

INTERMEDIATE

    Xero Accounting, Superannuation, BAS Reporting, Australian GST...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.71 per hour or $USD 755.09 per month

Full Time: $USD 8.71 per hour or $USD 1510.18 per month

Remote Staff Recruiter Comments

  • Jessie has been working for almost 3 years as a Bookkeeper and Accountant within different industries such as Retail, medical, logistics, and finance.
  • He is confident in supporting the following tasks:
    • Superannuation Preparation
    • Payroll
    • Bank reconciliation
    • Generating reports
    • Preparation of BAS and IAS
    • Tax Preparation
    • Financial Statements
    • Invoicing
    • Bookkeeping
  • He has a degree in Bachelor of Science in Accountancy and a Xero certified.
  • He has catered clients based in the US, UK, New Zealand and Australia.
  • He is proficient with Xero, QuickBooks, MYOB, SAP, Dext, Salesforce, and Hubdoc.
  • He is available to start immediately.
Predictive Index Behavioral Profile- Specialist 

Strongest Behaviors
  • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
  • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.

Behavioral Summary

Jessie Louis is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Jessie Louis, who takes responsibilities very seriously.


Employment History

FREELANCE BOOKKEEPING

Industry:

Others

Employment Period:

October 2020 to January 2022 (14 Months)

Duties and Responsibilities:

  • Creating an appropriate accounting system for the client
  • Organizing and categorizing client documents. Determining what accounting title is appropriate.
  • Preparation of financial statements (Income statement, Cash Flow statement, balance sheets, statement of shareholder's equity)
  • Tax preparation for various clients (local and international client)
  • Tax services • Preparation of Business Activity Statements for Australian clients

STAFF ACCOUNTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to December 2021 (11 Months)

Duties and Responsibilities:

  • Checking opportunities via Salesforce for invoicing
  • Creation of invoice via Salesforce, once created invoice details will be uploaded to google sheet tracking report and upload the copy of the invoice into google drive folder whereas clients can view that specific sheet and specific folder for transparency.
  • Checking of Balances and Activity Report via bank feed and uploading the details via google sheet whereas clients can also view that specific sheet and can confirm unidentifiable deposits.
  • Application of bank deposits via Sage Intacct that came from the Balances and Activity Report.
  • Applications of Check payments via Sage Intacct.
  • Creation of Import files regarding donations via Classy and PayPal.
  • Creation of Import files regarding Stripe membership fees.
  • Reclassification entry for Stripe membership fees.
  • Checking of Grants and creation of Grant AR Record.
  • Checking of Donation Pledges and creation of Pledge AR Record.
  • Recording of Payroll Entries sent by client.
  • Creation of adjusting entries needed for bank reconciliation.
  • Preparation of Individual Tax Returns; individuals with business rental properties, capital gains tax.
  • Preparation of Business Activity Statements and IAS
  • Preparation of Company Tax Returns and Trust Tax Returns
  • Liaised with Senior Accountants
  • Checking through ATO Portal and downloading ATO Reports such as ICA and ITA and, for Individuals if they made Personal Superannuation Contributions.
  • Bookkeeping using Xero Accounting Software

BOOKKEEPER/TAX ACCOUNTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2022 to June 2023 (17 Months)

Duties and Responsibilities:

  • Maintain records of financial transactions for multiple clients
  • Prepare payroll reports and bank reconciliation
  • Superannuation Preparation
  • Provide monthly management accounting support by maintaining financial accounts such as profit and loss, balance sheet reconciliations
  • Review accuracy of information required for all financial transactions (accounts payable and receivable)
  • Prepare related reports and summaries
  • Other bookkeeping and reporting duties as required
  • Preparation of Individual Tax Returns; individuals with business rental properties, capital gains tax.
  • Preparation of Business Activity Statements and IAS
  • Preparation of Company Tax Returns and Trust Tax Returns
  • Liaised with Senior Accountants
  • Checking through ATO Portal and downloading ATO Reports such as ICA and ITA and, for Individuals if they made Personal

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

ACCOUNTANCY

Graduation Date:

April 1, 2020

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

ACCOUNTING

Graduation Date:

April 1, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Payroll ProcessingBank ReconciliationBookkeepingTaxation

INTERMEDIATE ★★

    Xero AccountingSuperannuationBAS ReportingAustralian GST

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14687322486
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: customized
  • Processor: AMD Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.02/hr

Christine

Candidate ID: 491203


ADVANCED

    Email Support, Inbound Calls, Outbound Calling, Team Management...

INTERMEDIATE

    Administrative Support, Back-office, Chat Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
US Central Standard Time US Mountain Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.02 per hour or $USD 1217.43 per month

Remote Staff Recruiter Comments

  • Christine has 4 years of relevant work experience. She has performed various roles in where she supported the following tasks:
    • Customer service
    • Inbound Calls and Outbound Calls 
    • Escalation
    • Team Management 
    • Client Management 
    • Admin Support
  • She handle an insurance account and did:
    • Assisted employees with company-sponsored benefits enrolment health and insurance.
    • Communicated with insurance carriers about claims, filing claims for reimbursement along with confirming the deductible, co-pays, and doctor visits.
    • Assisted employees with the documents required to verify their dependents' eligibility for company-sponsored benefits. 
  • After a year of working she was promoted as a Team Leader. She managed a team of at least 10+ representatives. Including individual coaching
    sessions and team huddles to update everyone on their performance.
  • She is proficient with MS Excel, Citrix and Client based CRM.
  • She is available to start immediately. She is amenable to working the night shift for fulltime position.
Predictive Index Behavioral Profile - Scholar

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Behavioral Summary
Christine is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities. This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. 

 

Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2019 to October 2020 (14 Months)

Duties and Responsibilities:

  • Assisted employees with company-sponsored benefits enrolment. This includes health and insurance.
  • Communicated with insurance carriers about claims, filing claims for reimbursement along with confirming the deductible, co-pays, and doctor visits.
  • Assisted employees with the documents required to verify their dependents' eligibility for company-sponsored benefits.
  • Took escalated, supervisor calls
  • Did outbound calls as the client requested

Team Leader/Coach

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2023 to March 2023 (7 Months)

Duties and Responsibilities:

Same company. She was promoted after a year.
  • Managed teams of at least 10+ representatives. Including individual coaching sessions and team huddles to update everyone on their performance. 
  • Observe and provide feedback during call listening sessions to promote agent growth and performance. 
  • Assisted clients with Projects
  • Prepared and presented reports to Managers
  • Did Root-Cause analysis of Dissatisfaction Surveys to drive performance
  • Communicated with the client and workforce team to manage Service Level

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

May 1, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Email Support, Inbound Calls, Outbound Calling, Team Management, Insurance Consulting, Client Support,

INTERMEDIATE ★★

    Administrative SupportBack-officeChat Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Built-in
  • Processor: Intel Core i3
  • Operating System: Windows 11

All-inclusive Rate: USD $7.52/hr

Marie

Candidate ID: 490680


ADVANCED

    Customer Service, Phone Support, Fraud Recovery...

INTERMEDIATE

    Inbound Upselling...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.52 per hour or $USD 651.77 per month

Remote Staff Recruiter Comments

Marie has over fifteen years of experience in the customer service industry handling financial accounts

She worked as a Fraud Recovery Agent for a credit card company where she investigated cases with fraudulent activities such as:

  • Counterfeit cards
  • Lost/stolen cards
  • Account takeover
  • Unauthorized transactions
  • Fraud typing 
  • Credit bureau reporting

Worked as a customer risk investigator for an international payment system where she investigated accounts with unauthorized activities

Processed restrictions and appeals of accounts affected

Marie also did a bit of upselling where she offered other packages and products to their existing clients

Marie has very good communication skills and sounds pleasant over the phone

She is open to part-time positions and can start immediately
 

Predictive Index Behavioral Profile - Scholar

https://www.predictiveindex.com/reference-profile/scholar/

Strongest Behaviors:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary:

Marie Inez is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

Marie is reserved and will generally express herself in a factual, direct, and succinct manner. A conscientious person, her approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, she’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.

 

 


Employment History

Customer Care Professional

Industry:

Banking / Financial Services

Employment Period:

January 2022 to January 2023 (12 Months)

Duties and Responsibilities:

  • Receives inbound calls from small business card members inquiring about their accounts
  • Introduces new products and services to existing customers to help grow their business

Consumer Risk Investigator

Industry:

Banking / Financial Services

Employment Period:

May 2019 to December 2021 (31 Months)

Duties and Responsibilities:

  • Investigates consumer accounts with reported unauthorized activity
  • Restricts accounts to mitigate risk
  • Lift restrictions through appeal process if account does not pose possible risk
  • Sends rebuttal letters to refute fraud claims

Fraud Recovery Agent

Industry:

Banking / Financial Services

Employment Period:

October 2013 to May 2019 (67 Months)

Duties and Responsibilities:

Investigates cases with the following fraud types:
  • Counterfeit cards
  • Lost/stolen cards
  • Account take over
  • Unauthorized card not present transactions
Prior responsibilities:
  • Credit card new application (data entry and screening)
  • Credit bureau reporting, fraud
  • Date entry and encoding

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

BS in Hotel and Restaurant Management

Graduation Date:

March 31, 2003

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Phone Support, Fraud Recovery,

INTERMEDIATE ★★

    Inbound Upselling

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name:
  • Processor:
  • Operating System: Windows 10

All-inclusive Rate: USD $7.22/hr

Lynnel

Candidate ID: 490238


ADVANCED

    Email Support, Email Handling, Chat Support, SmartChat...

INTERMEDIATE

    Graphic Design...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.22 per hour or $USD 625.93 per month

Full Time: $USD 7.22 per hour or $USD 1251.87 per month

Remote Staff Recruiter Comments

  • Lynnel has more than 13 years of relevant work experience performing as an Email and Chat Specialist where she mainly handled travel accounts in the BPO industry and she supported the following tasks for the US, UK, and Canadian clients:

    • Order Entry
    • Flight and Hotel Booking 
    • Processing flight cancellations
    • Assisting social media inquiries and creating templates for ChatBot
    • Customer Service
    • Data Collection and Entry
    • Customer Service
  • Lynnel also was part of the pioneering team working as a chat support and stayed in the same company for 10 years.

  • She is proficient with the following tools:

    • Oracle
    • LiveHelp
    • LivePerson
    • MS-DOS
    • Kana
    • Microsoft Office (Word, Excel, and PowerPoint)
  • She is available to start immediately and is amenable to working the day shift for any full-time position.
     

Predictive Index Behavioral Profile - Scholar

predictiveindex.com/reference-profile/scholar/

Strongest Behaviors

  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
  • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
  • Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Behavioral Summary

Lynnel Grace is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough, and very focused on their responsibilities.

This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on a thorough knowledge of, and respect for “the book”. Working with factual, technical, or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself or delegating to others, follow-up is close to ensuring high-quality results.


Employment History

Customer Account Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2012 to March 2023 (130 Months)

Duties and Responsibilities:

  • Basic billing review
  • Maintaining HIPAA compliance in every transaction
  • Providing assistance to partner and customer's via phone call, email, SMS, chat, and other social media platforms
  • Contacting leads and partners for data collection, follow up and schedule appointments

Data Collection and Entry

Industry:

Consulting (Business & Management)

Employment Period:

May 2012 to July 2012 (2 Months)

Duties and Responsibilities:

  • Collecting and entering data needed for various construction projects

Telemarketing and Sales Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2009 to May 2012 (37 Months)

Duties and Responsibilities:

  • Order Entry
  • Product Inquiry
  • Upselling and cross selling

ESL Teacher

Industry:

Education

Employment Period:

April 2009 to May 2012 (37 Months)

Duties and Responsibilities:

  • Face-to-Face individual tutorial class
  • Online English Classes, group classes

Education History

Field of Study:

Nursing

Major:

Bachelor of Science in Nursing

Graduation Date:

March 31, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Email Support, Email Handling, Chat Support, SmartChat, Order Entry, Internet Research, Data Entry, Data Collection, Account Management, Customer Service, Travel Management, Booking Assistance,

INTERMEDIATE ★★

    Graphic Design

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 132.78, Upload: 409.72
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.02/hr

Richelda

Candidate ID: 490186


ADVANCED

    Xero Accounting, MYOB, QuickBooks, Oracle...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.02 per hour or $USD 694.82 per month

Full Time: $USD 8.02 per hour or $USD 1389.63 per month

Remote Staff Recruiter Comments

  • Chel has a bachelor’s degree in Operations Management.
  • She has been working for 7 years in various industries - in a software company, real estate, consulting agency, retail, e-commerce, construction, solar company, and in an accounting firm.
  • She started her remote job in November 2022 catering to US and AU clients.
  • She has relevant experience in performing the following:
    • Auditing
    • Preparing financial reports and statements
    • Bookkeeping
    • Bank reconciliation
    • Collections
    • Managing end-to-end accounts receivable and payable
    • Purchasing and invoicing
    • Payroll
    • Phone support for clients and internal employees
    • Database entry/management
  • She has experience with vendor management wherein she contacted the supplier for outstanding payments and invoices. 
  • Her experience with Order Management & Shipping Management involved the creation of purchase orders, arranging shipment documents, and providing the necessary invoices. 
  • She has also done Inventory management, wherein she does physical audits of office supplies and manufacturing products. 
  • She is proficient in using different accounting software such as Oracle, QuickBooks Online, Xero, MYOB, Tiller Money, Expensify, Hubdoc, Carbon, and Suitefiles.
  • She considers herself an adaptable and resourceful person.
  • She can start immediately, amendable to work any shifts, and open for any full-time or part-time role.
Predictive Index Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Richelda is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Richelda gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

 

Employment History

Treasury Assistant

Industry:

Retail / Merchandise

Employment Period:

March 2017 to April 2019 (24 Months)

Duties and Responsibilities:

  • Prepare financial reports
  • Monitor the status of Petty Cash Fund
  • Perform daily audit
  • Prepare daily cash sales report

Accounting Assistant

Industry:

Retail / Merchandise

Employment Period:

January 2020 to February 2022 (24 Months)

Duties and Responsibilities:

  • Matching invoice, purchase order and receipt
  • Maintaining Records and vendor files
  • Resolving vendor  and supplier inquiries professionally
  • Analyzing accounts and preparing reports
  • Reconciliation (Book Entries and Bank Transactions)
  • Assist with other accounting function

Accounting Assistant/Site Accountant

Industry:

Property / Real Estate

Employment Period:

February 2022 to August 2022 (6 Months)

Duties and Responsibilities:

  • Prepare and Generate Reports: GL/BS/P&L
  • Reconciliations: Bank/Accounts/Payroll
  • Handle Accounts Payables and Accounts Receivables
  • Accurately enter and process data related to billing and invoices promptly
  • Fund Forecasting

Bookkeeper

Industry:

Others

Employment Period:

November 2022 to December 2023 (13 Months)

Duties and Responsibilities:

  • Bookkeep daily transactions
  • Data Entries & Analyzation
  • Process payroll
  • Reconciliations: Bank/Accounts/Payroll
  • Preparing & Generates Reports:GL/P&L/BS

AU Bookkeeper

Industry:

Accounting / Audit / Tax

Employment Period:

September 2023 to March 2024 (5 Months)

Duties and Responsibilities:

  • Bookkeep daily transactions
  • Prepare EOM/BAS/IAS
  • Daily bank and credit card reconciliation
  • Registered Fixed Asset and run depreciation
  • Create journal entries of invoices and bills

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Operations Management

Graduation Date:

October 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Xero Accounting, MYOB, QuickBooks, Oracle, Microsoft Excel,

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 12th Gen Intel(R) Core(TM) i5-1235U 1.30GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.22/hr

Jan

Candidate ID: 489716


ADVANCED

    Administrative Support, Administrative Skills, Retention...

INTERMEDIATE

    Property Management, Email management, Email Lead Generation, Customer Service...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.22 per hour or $USD 625.93 per month

Full Time: $USD 7.22 per hour or $USD 1251.87 per month

Remote Staff Recruiter Comments

  • Janna has been working for almost 7 years as Customer Service Representative, Administrative Assistant, Executive Assistant, and Retention Specialist within BPO, telecommunication, and, Real Estate industries where she honed her skills in:
    • Customer Handling
    • Email Management
    • Administrative Assistant Support
    • Property Management
    • Social Media Management
    • Basic Bookkeeping
    • Lead Generation
  • She is proficient with Zendesk, Avaya, Citrix, Slack, Google Suite, Zoom, Hubspot, WhatsApp, Camtasia, Canva, Discord, Airtable Zoho, Microsoft Excel and has basic knowledge with Gorgias.
  • She can start as soon as possible for a full-time position at any time zone.

Predictive Index Behavioral Profile- Guardian

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.


Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jan Alexis will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Customer Service Agent

Industry:

Employment Period:

September 2015 to February 2017 (16 Months)

Duties and Responsibilities:

  • Process customers' orders and upsell products, account insurance, and warranties.
  • Addressed customer service inquiries in a timely fashion.
  • Achieved a customer satisfaction rating of 98%
  • Served as an SME.
  • Trains new customer service representatives

Retention Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2017 to April 2023 (73 Months)

Duties and Responsibilities:

  • Proactively call customers to review products and services
  • Retain customers by resolving concerns and reviewing household needs Resolve customer's billing and technical concerns
  • Upsell products and services Citrix/Avaya

Personal Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2023 to April 2023 (3 Months)

Duties and Responsibilities:

  • Administrative tasks
  • Light bookkeeping
  • Property Management
  • Social Media Manangement

Assistant to CEO

Industry:

Others

Employment Period:

August 2022 to January 2023 (4 Months)

Duties and Responsibilities:

  • Email Management Client
  • Onboarding
  • Lead Generation
  • Email and Phone Outreach
  • Generating courses for the onboarding process Camtasia/Canva/Stripo/Zoom/Discord

Shift Verification Agent

Industry:

Others

Employment Period:

January 2022 to July 2022 (6 Months)

Duties and Responsibilities:

  • Resolves an average of 400 inquiries weekly
  • Review documents sent by clients
  • Contact customers through email to resolve shift concerns Zendesk/Slack/Confluence/Insightful

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

May 29, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative SupportAdministrative SkillsRetention

INTERMEDIATE ★★

    Property ManagementEmail managementEmail Lead GenerationCustomer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14654598335
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.72/hr

Christian

Candidate ID: 489647


ADVANCED

    Zendesk, Asana, Microsoft Office, CRM...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.72 per hour or $USD 668.99 per month

Full Time: $USD 7.72 per hour or $USD 1337.97 per month

Remote Staff Recruiter Comments

  • Geric has 8 years of comprehensive experience in customer service and sales within industries such as real estate, telecommunications, finance, e-commerce, and technology.
  • His recent roles include Inside Sales Agent for a real estate services company, where he successfully generated leads, maintained client databases, and invited prospects to events.
  • Additionally, he worked as a Sales Development Representative in the skincare industry, handling both inbound and outbound calls while nurturing client relationships and updating CRM systems.
  • Career Highlights
  • Awarded "Top Agent" globally at a telecommunications company within his first year, demonstrating exceptional performance in a competitive environment.
  • Promoted to Subject Matter Expert at a business process outsourcing firm, reflecting his leadership skills and in-depth product knowledge.
  • Received a site-wide Top Performer award at a financial institution, highlighting his ability to consistently exceed sales and customer satisfaction targets.
  • Skill Proficiency
  • Christian is highly skilled in CRM management, lead generation, and customer service operations.
  • He demonstrates a deep understanding of outbound sales strategies and technical customer support processes.
  • He has also shown expertise in utilizing CRM tools to organize and manage client data, ensuring efficient follow-ups and streamlined workflows.
  • Geric's extensive background in sales, customer service, and CRM management, combined with his outstanding behavioral traits and proven track record of accomplishments, positions him as a top-tier candidate for roles requiring high levels of client interaction, lead generation, and data management.
  • His commitment to delivering exceptional results ensures he will contribute significantly to any organization.
  • Can start immediately Predictive Index Behavioral Profile - Altruist

    Strongest Behaviors
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations. Behavioral Summary

    Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

    A pleasant and extraverted person, Geric is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Geric gets along easily with a wide variety of people.


  • Employment History

    Inside Sales

    Industry:

    Property / Real Estate

    Employment Period:

    February 2022 to July 2022 (5 Months)

    Duties and Responsibilities:

    •    Make outbound calls to homeowners who have expressed an interest in selling their homes.
    •    Setting appointments with homeowners who want help selling their property.
    •    Maintaining positive business relationships to ensure future sellers

    Inside Sales Agent

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    September 2022 to January 2023 (4 Months)

    Duties and Responsibilities:

    •    Communicating with customers, making outbound calls to potential customers, and following up on leads.
    •    Creating and maintaining a database of current and potential customers in designated CRM.
    •    Keeping up with product and service information and updates and staying informed about competing products and competitors
     

    Ordering Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2021 to September 2021 (6 Months)

    Duties and Responsibilities:

    • Assisting customers with order status, delivery status, or any other pertinent information regarding their order
    • Process payments
    • Demonstrate a strong customer service orientation and takes responsibility to ensure customers are satisfied

    Customer Service Representative/SME

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2019 to October 2019 (9 Months)

    Duties and Responsibilities:

    • Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
    • Provide accurate, valid, and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets

    Finance Collection Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2017 to December 2018 (20 Months)

    Duties and Responsibilities:

    • Overcome objections that customers have about making payments toward their account and help them to understand their account(s) and responsibilities
    • Assisting customers with payment and payment arrangements
    • Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy etc

    Customer Sales Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2016 to April 2016 (0 Months)

    Duties and Responsibilities:

    • Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers,b often utilizing product demos and presentations
    • Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
    • Help customers process their payments

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2020 to March 2021 (13 Months)

    Duties and Responsibilities:

    • Resolves customer complaints by investigating problems, and developing solutions.
    • Handled a large volume of inbound calls.
    • Demonstrate a strong customer service orientation and takes responsibility to ensure customers are satisfied

    Inside Sales Agent

    Industry:

    Property / Real Estate

    Employment Period:

    March 2023 to October 2023 (7 Months)

    Duties and Responsibilities:

    • Make outbound calls to Real Estate Agents and Invite them to attend a Real Estate Event.
    • Calling potential buyers who recently applied for a loan and transfer them to the lender.
    • Updating the database of potential clients and uploading to CRM.

    Sales Development Representative

    Industry:

    Healthcare / Medical

    Employment Period:

    December 2023 to December 2024 (12 Months)

    Duties and Responsibilities:

    Lead Generator, Sales Development, Cold Calling & Customer Service

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Technology

    Graduation Date:

    January 1, 2023

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Zendesk, Asana, Microsoft Office, CRM,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: HP
    • Processor: Intel(R) Core (TM) i5-9500T CPU @ 2.20 GHz 2.21 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.71/hr

    Emmanuele

    Candidate ID: 489590


    ADVANCED

      Drafting, Architectural Design, AutoCAD, Google SketchUp...

    INTERMEDIATE

      Graphic Design, Adobe Photoshop, CorelDRAW, Material Cost Estimation...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.71 per hour or $USD 841.19 per month

    Full Time: $USD 9.71 per hour or $USD 1682.38 per month

    Remote Staff Recruiter Comments

    Emman is a Licensed Architect
    He has 6 years of relevant work experience in the Construction industry
    He has experience supporting a client in the US 
    He has handled multiple roles which include working as a Graphic Designer, Construction Manager, Architectural Apprentice, and Freelance Architect
    He is familiar with American Architectural Standards and has good understanding of their measurement system.

    He is adept at doing the following tasks: 
    • Create architectural, mechanical, and structural plans and drawings
    • Collaborating with Engineers and Architects for project completion
    • Supervised construction of residential, institutional, and commercial buildings
    • Doing interior renovations
    • Checking the site to determine the condition
    • Graphic Designing (Signages and drawings)
    He is proficient in using the following tools/software:
    • CAD (AutoCAD, SketchUp and Lumion)
    • Adobe Photoshop
    • CorelDRAW
    He can start ASAP
    He is amenable to working the dayshift for any full-time or part-time roles.

    Predictive Index Behavioral Profile- Specialist

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

    Behavioral Summary

    Emman is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Emmanuele, who takes responsibilities very seriously.

    With experience and/or training, Emmanuele will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Emmanuele is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.



     

    Employment History

    GRAPHIC DESIGNER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2016 to July 2018 (26 Months)

    Duties and Responsibilities:

    • Outsourced work of Shop drawings for signages to be used in Gasoline stations located in California Texas 

    CONSTRUCTION MANAGER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    February 2018 to August 2018 (6 Months)

    Duties and Responsibilities:

    • Built and completed 10 units of Two-storey residential buildings for a housing firm

    ARCHITECTURAL APPRENTICE

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2019 to September 2019 (2 Months)

    Duties and Responsibilities:

    • Supervised the construction of 11 units of two-storey residential buildings in Ciudad Sor Serafina 

    CONSTRUCTION MANAGER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2019 to October 2019 (1 Months)

    Duties and Responsibilities:

    • Constructed Subdivision roads for a total of 50 meters

    ARCHITECTURAL APPRENTICE

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    November 2019 to April 2021 (17 Months)

    Duties and Responsibilities:

    • Part of the design team that catered to different architectural projects such as residential buildings, interior renovations, Institutional buildings, Commercial buildings, and many more

    FREELANCE ARCHITECT

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    September 2021 to March 2023 (18 Months)

    Duties and Responsibilities:

    • Designed and built a total of 3 residential renovations and 1 special-use building.
    • Mainly engaged and focused in creating design proposals for residential buildings.

    Level II Quality Assurance Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2023 to October 2024 (16 Months)

    Duties and Responsibilities:

    • Level II quality assurance for roof estimates using satellite imagery of houses.
    • This means my output goes directlty to the client after I have carefully assessed what was passed to me.

    Education History

    Field of Study:

    Architecture

    Major:

    Architecture

    Graduation Date:

    June 29, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Drafting, Architectural Design, AutoCAD, Google SketchUp, Lumion 4.0.2,

    INTERMEDIATE ★★

      Graphic DesignAdobe PhotoshopCorelDRAWMaterial Cost Estimation

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14519882957
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: ASUS ROG STRIX B550-F (Wifi 6)
    • Processor: AMD Ryzen 5 3600 6-Core Processor
    • Operating System: Windows 10

    All-inclusive Rate: USD $11.69/hr

    Ergielyn

    Candidate ID: 489365


    ADVANCED

      Microsoft Office, Asana, Trello, Zendesk...

    INTERMEDIATE

      Administrative Support...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.71 per hour or $USD 841.19 per month

    Full Time: $USD 11.69 per hour or $USD 2026.80 per month

    Remote Staff Recruiter Comments

    • Edji has been working for almost 9 years in the real-real estate, health and wellness, educational institutions and, business process outsourcing handling telecommunications accounts where she supported the following tasks:
      • Account Management 
      • Project Management 
      • Executive Virtual Assistance
      • Email Marketing
      • Social Media Management 
      • Property Management
      • Technical Support
      • Billing and Retention
      • Lead Generation 
      • Customer Correspondence
      • Sales 
      • SEO
      • Video editing
      • Administrative tasks
    • As an Account/ Project Manager, she has been involved in doing 
      • Delegating of tasks for VA and back-end supports 
      • Creating Progress reports to be sent out to the client 
      • Making KPI measurements to keep the team on track with task 
      • Acting as POC for any concerns relating to project requirements 
      • Strategizing best practices in delivering the task 
      • Supporting the clients with needs and providing assistance with the completion of projects 
    • She has also knowledge with eCommerce designing and eCommerce eco system 
    • She gained 6 years in rental property management for short, mid and long term rentals.
    • She is proficient in using the following tools 
      • AirBnB
      • VRBO
      • Click up 
      • Asana 
      • Trello 
      • HubSpot
      • Notion 
      • AirTable 
      • Monday.com 
      • Loomly
      • Ring Central 
      • Slack 
      • Go Daddy 
      • WordPress
      • Basecamp
    • She can start asap, is amendable working any shifts, and open for any full-time or part-time role.
    Predictive Index Profile - Altruist

    https://www.predictiveindex.com/reference-profile/altruist/

    Strongest Behaviors
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    Behavioral Summary
    • Ergielyn is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make them readily approachable. Ergielyn gets along easily with a wide variety of people.

      Her drive is directed at working with and for others. She derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


    Employment History

    Customer Service / Sales Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to March 2015 (11 Months)

    Duties and Responsibilities:

    • Processing orders, forms, applications, and requests.
    •  Keeping records of customer interactions, transactions, comments, and complaints.   Communicating     and     coordinating     with colleagues as necessary.
    •  Providing feedback on the efficiency of the customer service process. Website designing using GoDaddy Managing a team of junior customer service representatives. 
    • Ensure customer satisfaction and provide professional customer support.

    Account Manager/ Customer Service

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2015 to April 2016 (12 Months)

    Duties and Responsibilities:

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging     and     resolving     customer complaints. 
    • Knowing our products inside and out so that you can answer questions.

    Technical Support Specialist Tier 2

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2016 to May 2016 (1 Months)

    Duties and Responsibilities:

    • Installation & configuration of a company’s computer hardware operating systems and applications.
    • Maintenance and monitoring of computer networks and systems.
    • Diagnosing and solving hardware or software faults.
    • Testing and evaluating new technology.
    • Responding to call-outs in a timely fashion.

    Customer Service/Billing Retention

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2017 to March 2018 (9 Months)

    Duties and Responsibilities:

    • Answer customers' inquiries regarding their accounts.
    • Process a refund, renew a subscription, or cancel the subscription of the customer  Provide account details and information to customers.
    • Retain customers'  subscriptions via a rebuttal

    Email Marketing Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2018 to August 2022 (52 Months)

    Duties and Responsibilities:

    • Use Pitchbox for creating an email campaign
    • Create a strategy for lead generation 
    • Input keywords for SEO
    • Handle CRM and website admin task
    • Create a template for an email response
    • Track team's progress and ads
    • Create ads in google and Facebook

    Community Manager/Social Media Manager

    Industry:

    Others

    Employment Period:

    March 2018 to August 2018 (5 Months)

    Duties and Responsibilities:

    • Developed     graphics     in     Illustrator     and
    • Photoshop for various informational sites
    • Create IG reels and Tiktoks
    • Manage keap and create email broadcast
    • Use clickfunnel for sales landing pages
    • Website designing using GoDaddy
    • Create automation using zapier
    • Growth hacking for Instgram and Tiktok

    Property Manager

    Industry:

    Property / Real Estate

    Employment Period:

    April 2022 to December 2022 (8 Months)

    Duties and Responsibilities:

    • Answer calls and emails for guest inquiries and questions
    • Coordinate with utility, cleaners, and security if necessary
    • Assisted in admin and CRM management
    • Create a report for guest arrival
    • Send details to guests for their itinerary
    • Assure guest experience during their stay

    Project Manager

    Industry:

    Property / Real Estate

    Employment Period:

    September 2019 to December 2021 (27 Months)

    Duties and Responsibilities:

    • Handle acquisition and ensure that tasks will be delivered on time 
    • Provide timely assistants with back end and communicates effectively with the client regarding the progress of each project 
    • Troubleshoot CRM and dialers
    • Assigned leads to the acquisition
    • Create comparable and ARV
    • Create contract
    • Manage email campaign and SMS broadcast
    • Host trainings and meetings
    • Admin management for google sheet

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    January 2, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Psychology

    Major:

    Psychology

    Graduation Date:

    March 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Office, Asana, Trello, Zendesk,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: 230.79 mbps download; 200.08 mbps upload
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customized
    • Processor: AMD Ryzen 5 3600 6-core processor 3.6 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.72/hr

    Miriam

    Candidate ID: 489211


    ADVANCED

      Microsoft Office, Sabre GDS, Zendesk...

    INTERMEDIATE

      Administrative Support...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.72 per hour or $USD 668.99 per month

    Full Time: $USD 7.72 per hour or $USD 1337.97 per month

    Remote Staff Recruiter Comments

    • Yam has worked for almost 11 years in a variety of fields, including the travel industry, education, and business process outsourcing, where she handled and performed roles like back office and front office agent, coordinator, inbound sales representative, customer service representative, and specialist in hotel reservations. She has a degree is in marketing management.
    • She was exposed to the following tasks: 
    • Phone support
    • Email and chat support
    • Back office and Front office Administration
    • Inbound Sales
    • Flight and hotel booking, change and cancel reservations
    • Upgrading flights
    • End-to-end refund processing 
    • Administrative tasks
  • When she was working in an educational institution as a coordinator she was tasked to do the following:
  • Helped the school to create flyers to be given to potential students and potential partner company
  • Made a room-to-room presentation to encourage incoming college students to enroll in the school
  • Submitted proposals to potential partner companies 
  • Assisted students in looking for a paid OJT 
  • Coordinated the students' concerns during their OJT to the school
  • Created payroll and pay slips for students
  • She has proven experience in the Travel industry using Sabre for 8 years. She is also adept with another GDS tool which is Katana. She has also used Zendesk, SFTP server, google application, and MS Office.
  • She can start asap, can work morning or mid-shift only, and is open for any full-time or part-time role. Predictive Index Profile - Specialist

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Miriam is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Miriam, who takes responsibilities very seriously.

    With experience and/or training, Miriam will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Miriam is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


  • Employment History

    Inbound Sales and Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2012 to January 2014 (24 Months)

    Duties and Responsibilities:

    • Took inbound calls from customers who wanted to book, change or cancel flight, car, or hotel reservation
    • Took outbound calls to check with the airlines, hotels, or car company to see if customers' request was possible
    • Used Katana and native Sabre for flight bookings, changes, and cancellation
    • Used 888 booking tool for hotel bookings, changes and cancellation

    Hotel reservations specialist (seasonal)

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2022 to February 2023 (4 Months)

    Duties and Responsibilities:

    • Assisted airlines to book a hotel room and transportation for their crew (pilot and flight attendant)
    • Coordinated with the hotel partners and transportation partners to accommodate the crew members' requests
    • Sourced hotel or limo service when there's a sold-out situation.
    • Corresponded and coordinated with the partners through email, phone, and chat. Took ADHOC tasks to ensure that customer or partner issues are being resolved in a timely manner
    • Used Connex and Crew Rez for hotel bookings, changes, and cancellation
    • Took inbound and outbound calls
    • Used Teams and Zendesk for client chats

    COORDINATOR

    Industry:

    Education

    Employment Period:

    October 2011 to January 2012 (3 Months)

    Duties and Responsibilities:

    • Coordinated with the school's partner companies to seek OJTs for students
    • Assisted students during their on-the-job training

    Back office and Front office Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to March 2022 (96 Months)

    Duties and Responsibilities:

    • Worked on administrative tasks for an airline membership program
    • Corresponded and coordinated with members through email and phone
    • Liaised with the hotel, airline, and other program partners to resolve the member’s issues via email
    • Took ADHOC tasks to ensure that customer or partner issues are being resolved in a timely manner
    • Used SFTP server to extract and import data
    • Used Sabre for flight upgrades, adding Frequent flyer numbers and special requests
    • Used Crane Retro Tool to access members accounts

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Marketing Management

    Graduation Date:

    March 30, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Office, Sabre GDS, Zendesk,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Asus
    • Processor: AMD Ryzen 5 3400G with Radeon Vega Graphics 3.7GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $10.70/hr

    JOHN

    Candidate ID: 488630


    ADVANCED

      Graphic Design, Vector Graphics, Photo Editing, Typography...

    INTERMEDIATE

      Video Editing, Web Design...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.70 per hour or $USD 927.30 per month

    Full Time: $USD 10.70 per hour or $USD 1854.59 per month

    Remote Staff Recruiter Comments

    • He has 17 years of working as a Graphic Designer/ Video Editor within the industry of Real Estate, Advertising, IT, Education, and eCommerce. He has supported numerous real estate projects from Australia, and the US. He has very strong experience with different creative tasks that includes:
      • Building brand designs and brand visuals 
      • Designing all marketing collaterals from flyers, brochures, pamphlets, promotional, and sales materials 
      • Creating designs for newsletters and social media graphics
      • Producing motion graphics and video ads promotions 
      • Developing 3D modeling and simple animations 
      • Designing web pages and landing pages 
    • He has also served as Creative Lead managing 8 junior designers and different account managers. As a Creative Lead, he provided overall creative direction and quality checking of the work done 
    • He has also experience with CMS and programming languages HTML, CSS, JavaScript 
    • He is a confident user of the following tools 
      • Adobe Photoshop 
      • Adobe Lightroom 
      • Adobe XD 
      • Adobe Illustrator 
      • Adobe InDesign 
      • Adobe Premiere Pro 
      • Adobe After Effects 
      • MS Office 
      • 3D Sketch Up 
      • Figma 
      • Canva
      • Davinci Resolve
      • Vyond
      • Cinema 4D/ Maya 
    • He can start as soon as possible 
    Predictive Index Behavioral Profile- Operator

    Strongest Behaviors
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Drive to protect the company against risk by doing things in general accordance with established standards.
    Behavioral Summary 
    • JC is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, he will work within those standards to ensure repeated successes and high-quality results.
    • JC has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, he’ll expect that the process be followed consistently.

    Employment History

    CREATIVE LEAD

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2019 to December 2022 (41 Months)

    Duties and Responsibilities:

    • Lead and oversee AVP projects, including creative briefing, conceptualization, and storyboarding
    • Direct and provide creative input
    • Process motion graphics specifically, priority and complex requests including pilot projects
    • Collaborate with the project team and business partners
    • Strategize on how to address AVP demand with the available capacity

    CREATIVE LEAD

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2015 to April 2018 (36 Months)

    Duties and Responsibilities:

    • Created new design themes for marketing and collateral materials.
    • Reporting directly to the global marketing manager in Geneva, Switzerland.
    • Handle and manage the creative team to innovate ideas and produce design materials for marketing and promotional materials for events.
    • Participated in production of print and promotional items for key clients under direction of global marketing manager

    CREATIVE DIRECTOR

    Industry:

    Retail / Merchandise

    Employment Period:

    January 2013 to February 2015 (25 Months)

    Duties and Responsibilities:

    • Head of creative and development team (handles junior designers and account executives).
    • Responsible for all design collaterals (graphic user interfaces and user experience) for websites and applications.
    • Part of the developer team for website maintenance for the content management system (CMS) using PHP.
    • Successfully translated subject matter into the concrete design for newsletters, promotional materials, and sales collateral.

    IT SPECIALIST & SENIOR DESIGNER

    Industry:

    Education

    Employment Period:

    February 2010 to December 2013 (46 Months)

    Duties and Responsibilities:

    • Head of IT and creative department.
    • Responsible in design collaterals, visual design, and video 
    • Editing for clients around the world
    • Create and maintain web clients for the content management system(CMS)
    • Using HTML, CSS, JavaScript, and PHP.
    • Responsible for it related troubleshooting
    • Design marketing collaterals, website maintenance, flash  animations and developing applications

    SENIOR CREATIVE DESIGNER

    Industry:

    Entertainment / Media

    Employment Period:

    February 2009 to January 2010 (11 Months)

    Duties and Responsibilities:

    • Head of marketing and creative department.
    • Effectively build, motivate, and direct design and production teams
    • Decision maker in all marketing design projects.
    • Handling all marketing collaterals and maintaining websites for all sports betting counterparts all over the world.
    • Participated in a team effort to produce streamlined production of policy manuals and educational materials to train newly hired employees

    CREATIVE GRAPHIC DESIGNER

    Industry:

    Electrical & Electronics

    Employment Period:

    February 2008 to January 2009 (11 Months)

    Duties and Responsibilities:

    • Assign for branding and corporate communication design
    • Maintaining the Emersons brand guidelines per design
    • Report directly to the marketing director in Emerson headquarters

    GRAPHIC DESIGNER

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2006 to January 2008 (18 Months)

    Duties and Responsibilities:

    • Marketing executive (meet with a different client outside the office)
    • Prepares work to be accomplished by gathering information and materials
    • Design marketing collaterals in front of clients
    • Plans concepts by studying information and materials
    • Confer with clients to discuss and determine layout design.

    Graphics Designer

    Industry:

    Sports

    Employment Period:

    October 2023 to December 2023 (2 Months)

    Duties and Responsibilities:

    • Working with the Brand Manager on art direction, design, and branding
    • Working with Marketing, Product and Event teams on projects of varying complexity
    • Leading your own projects end-to-end
    • Stay up to date on design trends and best practices
    • Offering support to the Creative team as required

    Education History

    Field of Study:

    Art/Design/Creative Multimedia

    Major:

    COMPUTER SCIENCE

    Graduation Date:

    April 1, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Graphic Design, Vector Graphics, Photo Editing, Typography, Brand Management, Adobe Photoshop, Adobe Illustrator, Illustration, Adobe InDesign,

    INTERMEDIATE ★★

      Video EditingWeb Design

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: 410.35 mbps download; 389 mpbs upload
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel Xeon
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.22/hr

    Florence

    Candidate ID: 488158


    ADVANCED

      Data Entry, Customer Support...

    INTERMEDIATE

      Inbound Sales...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 6.92 per hour or $USD 600.10 per month

    Full Time: $USD 7.22 per hour or $USD 1251.87 per month

    Remote Staff Recruiter Comments

    • Flo has been working for 15 years.
    • She started her career as a Secretary in an insurance company. She then landed a job in the BPO  and became a Customer Service and Inside Sales Representative to multiple accounts under logistics, food, and telco. Her most recent employment was as a Data Analyst/Processor in an Au-based business.
    • She is proficient in performing the following:
      • Customer support (phone, email, chat)
      • Inbound sales
      • Data entry and analysis
      • Appointment scheduling
    • She is a user of Salesforce, GWCC, Dos-based CRM, MS Excel, and MS Outlook.
    • She can start ASAP.
    • She is amenable to working the day shift, full-time.
    Predictive Index Behavioral Profile - Artisan

    Strongest Behaviors
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Behavioral Summary

    Florence May is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Florence May plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Inbound Sales Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2008 to December 2011 (42 Months)

    Duties and Responsibilities:

    • Establish and maintains a high level of customer satisfaction in all sales transactions.
    • Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches.
    • Identify opportunities to up-sell and cross-sell customers.
    • Ability to multi-task and solve customer problems, take orders and answer inquiries while completing assigned tasks.
    • Required to pay close attention to details, reviewing, adding, or deleting comments necessary to process orders, sending acknowledgements with notification of order changes or per customer request.
    • Handle all incoming phone calls with courtesy and professionalism

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2000 to February 2003 (27 Months)

    Duties and Responsibilities:

    • Deliver world class customer service and build customer satisfaction and loyalty.
    • Provide effective and timely resolution of a range of customer inquiries.
    • Strive for one-call resolution of customer issues.
    • Complete ongoing training to stay abreast of product, service and policy changes.
    • Strike a positive and cooperative tone with both customers and co-workers.
    • Demonstrate the best judgment in the disbursement of adjustments and credits.
    • Increase the customer experience by providing information on new products, rate plans, and services through upselling opportunities.

    Agency Secretary

    Industry:

    Insurance

    Employment Period:

    January 2000 to October 2000 (9 Months)

    Duties and Responsibilities:

    • Create and maintains reports and records, such as recommendation solution of administrative problems, financial reports, applications, reports and administrative orders.
    • Maintain arranges and files for easy retrieves, storage or reproduce records, documents and reports.
    • Responsible for monitoring agency performance and pinpoint key result areas for improvement.
    • Improve workflow and simplify reporting procedures.
    • Prepare and reviews agenda materials.

    Sr. Sales Coordinator/Licensed Broker

    Industry:

    Property / Real Estate

    Employment Period:

    May 2012 to May 2013 (12 Months)

    Duties and Responsibilities:

    • Respond quickly and efficiently to all incoming sales inquiries, by telephone, fax and email, preparing brochures as required.
    • Responding to and coordinating all internal meeting requests.
    • Closely monitoring Sales Agents activities through CRM and submitting a weekly report to CEO and Sales Manager the progress of their activities.
    • Accumulate properties through Database, Emails and Phone calls or indirectly through other companies as per required by clients or agent requests.
    • Coordinate and meeting of schedule of Seller’s and Buyer’s, Landlord’s and new Tenants for viewing purposes.
    • Follow up availability of properties for status, price change particularly on rental properties.
    • Responsible and in-charge of training of CRM to newly hired Agents to fully utilize the program.
    • Direct and facilitate the use of advertising, open houses, networking, mass mailing and bbm to assists in marketing of properties. 
    • Accompany Buyer and Seller to Land Department for processing and closing deals

    Data Analyst/Processor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2019 to September 2022 (41 Months)

    Duties and Responsibilities:

    • Responsible for identifying, compiling and sorting of data from external sources into appropriate database
    • Ensure data are entered and verified accurately and efficiently in processing payments/reimbursements of Injured workers and/or employees
    • Review and apply all procedures and updates according to process guide

    Processing Officer/POC

    Industry:

    Education

    Employment Period:

    September 2014 to July 2017 (34 Months)

    Duties and Responsibilities:

    • Responsible for processing of enrolment cancellation/suspension requests from students
    • Determines the appropriate census data relevant in the creation of debt revision or charging.
    • Responsible for requesting the issuance of the Statement of Attainment (SOA) for the units completed by the student with Careers Australia.
    • Rescheduling of units necessary for charging or debt revision.
    • Notifies the students of their cancellation of enrolment through email, SMS or mail.
    • Removing the student’s access from the course materials in MYCA.

    ESL Teacher

    Industry:

    Education

    Employment Period:

    December 2013 to August 2014 (8 Months)

    Duties and Responsibilities:

    • Teach English as a Second Language (ESL) and Test of English as a Foreign Language (TOEFL)
    • Tailor lessons according to student’s needs
    • Conduct activities that target confidence, perception, vocabulary building, pronunciation practice and grammar

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Management Information System

    Graduation Date:

    May 1, 1999

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Data Entry, Customer Support,

    INTERMEDIATE ★★

      Inbound Sales

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16709994708
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ASUS X415
    • Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.71/hr

    RAY

    Candidate ID: 488004


    ADVANCED

      PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation...

    INTERMEDIATE

      Primavera, Google SketchUp...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.71 per hour or $USD 755.09 per month

    Full Time: $USD 8.71 per hour or $USD 1510.18 per month

    Remote Staff Recruiter Comments

    Bien is a graduate of Civil Engineering. He has 10 years of experience working in different construction companies and has already supported both US and local clients. He has more than 4 years of strong background as an Estimator. Aside from being an experienced Estimator, he has also handled different roles which include working as Project Engineer, Safety Engineer, Site Manager, Structural Inspector, Structural Steel detailer, and QA / QC Head. He took training and has acquired certification for the following:
    • Construction Occupational Safety & Health (COSH) SO2
    • BIM Based Quantity Take-Off
    • Primavera P6
    • Construction Management
    He has handled construction projects like hotels, hospitals, resorts, and high & low rise buildings  
    He also did quantity take-offs for architectural finishes (paint and wall finishes), procurement of items, structural steel detailing, and preparation of estimates & BOQs.  
    He was exposed to reviewing plans and specifications of architectural, interior design, structural and other trades (mechanical, electrical, plumbing, sanitary, fire, landscaping, etc)
    He is proficient in using the following tools/software: 
    • Planswift (5 years)
    • Primavera
    • Microsoft Office Suite (Excel, Project, & Word)
    • AutoCAD (7 years)
    • SketchUp
    He needs 4 week's notice to start
    He is amenable to working any shift schedule for full-time or part-time roles. 

    Predictive Index Behavioral Profile- Guardian

    Strongest Behaviors
    • Drive to protect the company against risk by doing things in general accordance with established standards.
    • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
    • Detail-oriented and helpful; works comfortably as part of a team and often checks work.

    Behavioral Summary

    A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Bien is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bien will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for his work.

    Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


     

    Employment History

    Structural Steel Detailer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    October 2011 to September 2013 (23 Months)

    Duties and Responsibilities:

    • Assist in detailing and modeling of structural steel, cast in place and precast concrete, structures this includes plans, sections, elevations, and details cut automatically in 3D model for medium and large scale projects.
    • Application of components necessary to complete the joint connections based on design and engineering calculations; create erection plans, shop drawings, single part drawings and gather sheets

    Estimator/CAD Operator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2013 to May 2015 (20 Months)

    Duties and Responsibilities:

    • Read blue print and technical documents in order to prepare estimates
    • Use computer softwares to calculate estimates
    • Collaborate with Engineers, Clients, Architects, and Contractors on estimates

    Senior Civil Engineer / Structural Inspector

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2015 to September 2019 (51 Months)

    Duties and Responsibilities:

    • Performs the review of Plans and Specifications of Architectural, Interior Design, Structural and other trades such as Mechanical, Electrical, Plumbing / Sanitary, Fire Protection, Site Development and Landscaping as to its completeness and constructability to minimize change orders / variation orders & claims from Contractors
    • Monitors the contractor (s) interfacing and coordination as necessary for all aspects of the project.
    • Monitors the construction works in progress for compliance with drawings, specifications, and contract documents.
    • Clarifies technical problems, coordination their resolution with the Architect / Engineer Consultants and Owner as required.
    • Monitors contractor (s) maintenance of as-built drawings and accepting possession upon contract completion.
    • Review together with the QS, Contractors (s) change order request for variations in time and cost and making recommendations for settlement.
    • Conducts acceptance inspection for the inspection for the Owner and preparing completion of known defects (punch list) and following up on remedial works.
    • Provides procurement, expediting and warehousing management services for owner furnished items as required.
    • Executes contract close-out with contractor (s) upon completion of work/project.
    • Clarifies / discusses procedures for processing of shop drawings, sample of materials and catalogs of equipment (All sample materials and brochures shall become the property of the Owner); procedures to monitor preparatory works for attainment of the scheduled progress of works.
    • Reviews, evaluates, processes all application of progress billings or payments of the contractors and vendors per approves procedures of the Owner.
    • Verifies, evaluates and recommends for approval by the Owner field revisions, change orders and substitutes due to the existing conditions or changes in designs and specification authorized by the Owner before implementation.
    • Monitors on-site security, first aid, fire protection and safety programs approves by the Owner, including the protection of Owner, including protection of Owner furnished materials and equipment.
    • Monitors closely the effectivity of all Bonds and Insurances and advise the contractor at least 3 months prior to expiration.
    • Discusses and implement the necessary Quality Assurance / Quality Control Programs to ensure compliance by all Contractors and Vendors with drawings, specifications and contract documents.
    • Checks the materials and workmanship for compliance with plans, specification and contract documents.
    • Inspects and audit the contractors work at the project site. Report to the RCM any deviation from the contract documents, drawings and specifications or against accepted construction and / or engineering standards and practices with prior approval from the Owner.
    • Supervises and arrange the inspection, testing and acceptance of all materials (including Owner furnished) before the materials are utilized in the Project. Evaluation reports and recommendations, of the test results shall be submitted to the RCM for review.
    • Requires the contractors after the award of works to submit the Technical Submittal Schedule and see to it that those submittals are submitted on time for review and approval by the Design Consultants concerned. Review and comment first on all Technical Submittals prior to submission to Design Consultant.
    • Full time site inspection of works to ensure conformity with plans and specifications and related documents. Report non-conformance and resolve the design immediately
    • Together with the QS will advise and assist the RCM in maintaining control of the cost from the start of the project up to its completion and close-out stage.
    • Periodically reviews, prepares estimates with QS, for approved changes by the Owner, and revise the project cost construction progresses. Approved cost changes shall be incorporated as they are approved. Monitor estimates changes to be sure that neither the Master Project Time Schedule / CPM for the contract (s) price is in danger or being exceeded.
    • Review and process together with the QS applications for progress payments. Advise the owner regarding the items which have to be completed or completed with prior to the approval of the progress payment.
    • Review and determine the validity of Contractors claims and provide recommendation. Quantity Surveyor shall do the evaluation of claims if such has merit.
    • See to it that all the labor, materials, and equipment of the contractor are adequate and available beforehand for the scheduled work to prevent delays.
    • Coordinates with the design consultant and contractors regarding clarifications on plans and specifications and other design issues to ensure expeditious executions and completion of works thus avoid project schedule slippage. Attend to all problems for immediate resolution and anticipate potential problems to prevent them from occurring.
    • See to it that all labor, materials, and equipment of the contractors are adequate. Update and keep the current Master Project Schedule vis-à-vis the detailed work schedule / program of the contractors. A “catch-up schedule” will be required from the contractor to prevent further slippage on their schedule. Monitor the “look ahead” schedules.
    • To ensure those OSM are delivered on time constraint monitoring and follow-up are needed. Thus, will not cause delays on the works of the contractor.
    • Ensure that the contractors maintain a current set of records, construction drawings and specifications and any other required Project documents, at the Project Site.
    • Prepares and keep accurate daily progress reports during all the stages of construction.
    • Ensure the preparation of the As-built plans as the work progresses.
    • Review of all contractor (s) documentation and test records for adequacy at the time of hand over.
    • Accepts and review for completeness and hand over to the Owner all operations and maintenance manual.
    • Assist the Owner with the warehousing management of surplus stock items (if there is any), specified in the contract documents.
    • Prepare a punchlist (defect lists) of all items of the works which require correction after the Project is substantially completed and before the final inspection is made by the Owner.
    • Ensures the each items for correction in the punchlist is corrected before initial acceptance is recommended by the Owner.
    • Collate all punchlists of the Project Technical Group (PTG), Owner’s marketing and sales group for rectification of the contractors / vendors / subcontractors.
    • Record all approved deviations and reviews the as-built plans which shall be prepared by the contractors prior to final drafting. These shall be incorporated in the original drawings, and handed over to the Owner.
    • Determine and prepares the list of scrap and surplus materials from those which were supplied by the Owner. These exclude all materials covered by the guaranteed quantities of the contractors.
    • Submit status, utilization report and inventory list of all properties of the Owner on the Project site.
    • Toward the end of construction, list of deficiencies that need to be corrected are listed (punchlist). Arrange joint inspection once rectification works are all done accepted.
    • During the construction, we require contractors to submit partial / preliminary As built drawings together with the Progress Billings so final shop drawings can be easily checked on accuracy.
    • As part of the project handover, all operations and maintenance manuals are consolidated and submitted to Owner for reference of the Building Operations and Maintenance Group.
    • All copies of the warranty agreement / certificate provided by the Contractors and Suppliers are consolidated and submitted to Owner at the end of the Project Construction.

    Assistant Quality Control Supervisor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2019 to March 2020 (6 Months)

    Duties and Responsibilities:

    • Assist Quality Control Supervisor / Assistant Supervisor in evaluating of constructed infrastructure prior to turnover to client.
    • Review Plans and documents made by the contractors prior to inspection.
    • Checks and monitors compliance and conformity of construction to design and specifications.
    • Conducts site inspection to validate the installed system prior to turnover
    • Attend the weekly site coordination meeting.
    • Make technical reports
    • Review Turnover documents to Units, Common Areas, Hallway and Amenities to Owner / Client.
    • Ensures the quality records, acceptance certificate, completion certificates and documentation for specific systems and Buildings / areas are prepared and collated in accordance with project requirements.
    • Coordinate with the construction group for the completion of turnover of as built turnover documentation.
    • Plan and Direct all activities concerned with the project coordination activities.
    • Assist QC Head (Head Office) in evaluating the constructed infrastructures prior to turnover.

    Site Manager

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2020 to March 2021 (7 Months)

    Duties and Responsibilities:

    • Supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
    • Liaising with the client, other construction professionals and, sometimes, members of the public
    • Coordinating and supervising construction workers
    • Selecting tools and materials
    • Making safety inspections and ensuring construction and site safety
    • Checking and preparing site reports, designs and drawings
    • Maintaining quality control procedures
    • Finding ways to prevent problems and to solve any that crop up
    • Assessing and minimizing risk
    • Writing reports and keeping on top of paperwork
    • Helping to negotiating contracts and securing permits and licenses.

    Project Engineer / Safety Officer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2021 to March 2020 (12 Months)

    Duties and Responsibilities:

    • Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
    • Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team
    • Interacting with clients, interpreting their needs and requirements, and representing them in the field.
    • Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project’s status.
    • Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the projects profitability.
    • Reviewing the engineering tasks and initiating the necessary corrective actions.
    • Developing specifications for the project’s needed equipment
    • Creating frameworks to measure the project’s metrics and data collection
    • Establishing field test methods and methods for monitoring quality of those tests
    • Ensuring the projects compliance with the applicable codes, practices, policies, performance standards, and specifications.

    QA / QC Head

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2022 to February 2024 (22 Months)

    Duties and Responsibilities:

    • Responsible for ensuring that the quality of the works being delivered by the project team is in compliance with the project quality plan, procedures, and instructions.
    • Implement the QA/QC management system at the site
    • Coordinate with quality inspections with all the site sub-contractors and vendors coordinate all non-destructive testing on site
    • Coordinate with the customers representative on all quality matters
    • Coordinate all receipt inspections
    • Distribute relevant QA/QC documentation to site subcontractors
    • Verify that the quality-related site activities are in accordance with the applicable codes and standards
    • Participate in the site internal and external site audits
    • Coordinate all the quality site inspections through the site QC inspectors
    • • Ensure all quality control documentation is compiled and completed for as-built hand over through the QC turnover engineer
    • • Control all non-conformance reports and undertake remedial action
    • • Compete site quality control instructions and action remedial responses
    • • Review the customer’s specification and undertake relevant training to the site QC inspector
    • • Monitor the implementation of the approved site QC Plan
    • • Complete and coordinate the approval of the site QC technical submittals to the customer
    • • Coordinate with the site construction manager on all quality issues Coordinate and chair the QA/QC site weekly meetings with the project’s subcontractors QC personnel
    • • Elaborating inspection and test programs
    • • Ensure the safety is adhered to at the site
    • • Assure all technical documents relative to site quality control are the current status

    QA/QC Supervisor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    February 2024 to December 2024 (9 Months)

    Duties and Responsibilities:

    • Responsible for QA/QC documents of the complete project, including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.
    • Develop and determine all standards to perform inspections and tests on all procedures, oversee all testing methods, and maintain high-quality standards for all processes.
    • Review the quality of all materials at the site, ensure compliance with all project specifications and quality, and collaborate with the department for all material procurement and quality materials.
    • Supervise the effective implementation of all test and inspection schedules, ensure adherence to all procedures, and coordinate with various teams to perform quality audits on processes.
    • Assist employees in ensuring knowledge of all quality standards, ensure compliance with all quality manuals and procedures, and collaborate with contractors and suppliers to maintain the quality of all systems.
    • Monitor an efficient system, record all project activities, and analyze all processes to ensure all work meets quality requirements.
    • Manage all work methods, maintain knowledge of quality assurance standards, monitor continuous application for all quality assurance processes, and recommend corrective actions for all operations.
    • Develop a method statement for the activity, including risk assessment, job safety environmental analysis, and Inspection
    • Test Plan and Checklist based on project specifications.
    • Liaise with the Technical Engineer for submission of material submittals to the Consultant
    • Coordinate with the Consultant’s representative and Site In-charge for Inspection.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    October 3, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation, Microsoft Excel,

    INTERMEDIATE ★★

      PrimaveraGoogle SketchUp

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result: https://www.speedtest.net/result/15046458111
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customed
    • Processor: 11th Gen Intel i7-11700 @ 2.50 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.50/hr

    Ronald

    Candidate ID: 486426


    ADVANCED

      Content Editing, Content Writing, SEO Writing, SEO...

    INTERMEDIATE

      SEO, Keyword Research...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.21 per hour or $USD 798.14 per month

    Full Time: $USD 10.50 per hour or $USD 1820.15 per month

    Remote Staff Recruiter Comments

    • Arbi is a Mechanical Engineering graduate and has been working for 5 years now, with 4 years of writing experience. He worked with clients in the real estate, digital marketing and publishing industries. He was an SEO/SEM/Content Writer for an AU and US-based client and performed the following:
      • Keyword research
      • Proofreading
      • SEO content writing
      • Copywriting
      • Email marketing
    • Presently, he helps an e-commerce client with its website management for they recently migrated from WordPress to Ghost CMS. He works for around 15 to 20 hours each week for the task on a flexible schedule.
    • He is also knowledgeable in inbound marketing, content marketing, buying personas, content creation, lead generation, and sales funneling.
    • He wrote articles about arts, automotive, culture, food, and current events for the B2B and B2C markets.
    • He has done several blog articles, product descriptions, and product review 
    • His content ranges between 1500-3000 words per article.
    • He has also worked as SEO analyst where he checked content performance and generating reports for SEO contents 
    • He has used SnapSeed and Affinity for photomanipulation for images that needs to upload in blog post 
    • He has also been exposed to doing keyword research, on-page, and off-page optimization
    • He used AHREFS, SEMrush, Google Search Console and Analytics, Surfer SEO, Screaming Frog, Jasper AI, WordPress, Ghost, Wix, Jira, Basecamp, Square Space, Click Up, Asana, Trello, Slack, MS Teams, and Google Workspace
    • He can start immediately and is amenable to working in any time zone.
    Predictive Index Behavioral Profile - Collaborator

    Strongest Behaviors
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
    • Methodical, steady, and even-paced; loses productivity when interrupted.
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    Behavioral Summary
     

    Ronald Arvhie is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    Informal and a little offhand in style; fairly casual about the exact standards or policies of the company’s book or the precise accuracy of the details of their own work, preferring to delegate details rather freely, with loose follow-up. Has the kind of patience required to focus steadily on a consistent process over long periods of time and work which should primarily involve contact and communication with people rather than precise handling of details. While this individual is low-key in developing contacts with people, they’re cheerfully persistent in doing so.

    Employment History

    SEO Writer

    Industry:

    Grooming / Beauty / Fitness

    Employment Period:

    January 2022 to February 2022 (1 Months)

    Duties and Responsibilities:

    • Created buyer's persona
    • Written landing pages, sales funnel, white papers, and social media copie

    SEO Writer

    Industry:

    Employment Period:

    April 2022 to July 2022 (3 Months)

    Duties and Responsibilities:

    • Written meta and product descriptions and landing pages

    SEO Content Write

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2021 to October 2021 (6 Months)

    Duties and Responsibilities:

    • Written landing pages, service pages, product pages and blogs.
    • Utilized the use of JasperAi and Surfer SEO for on-page optimization

    SEO Ghostwriter

    Industry:

    Printing / Publishing

    Employment Period:

    February 2022 to February 2023 (12 Months)

    Duties and Responsibilities:

    • Spearheaded the community-based content. A content ideation through social hearing
    • Collaborated with the content strategist in developing a workflow for needed contents
    • Stayed up-to-date with the latest news, tools, applications and best practices for SEO writing

    SEO/SEM and Content Writer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2020 to January 2021 (12 Months)

    Duties and Responsibilities:

    • Oversaw the overall content ideation from brainstorming to publishing including revisions and editing
    • Conducted keyword planning, keyword research, competitive analysis, and content audit.
    • Successful in reaching out to website administrators for link building and collaboration
    • Fact-checking and gathering of information to create fact-based articles

    SEO/SEM and Content Writer

    Industry:

    Employment Period:

    July 2022 to March 2023 (8 Months)

    Duties and Responsibilities:

    • Written search engine optimized content using SEO best practices. Which includes but not limited to blog writing and backlinking.
    • Optimizing copies on client's website (page titles, Meta descriptions, h1s, alts, anchor text, etc.)
    • Extensive keyword research.
    • Rank analysis and content marketing strategy analysis.
    • Provided recommendations and execute strategies for keyword opportunities, content structuring, and other facets of organic search.
    • Measure and track site ranking factors, keywords, internal and external links, and site conten

    Freelance Website Manager

    Industry:

    Retail / Merchandise

    Employment Period:

    November 2023 to December 2023 (1 Months)

    Duties and Responsibilities:

    • Website management - Ghost CMS

    Education History

    Field of Study:

    Engineering (Mechanical)

    Major:

    Mechanical Engineering

    Graduation Date:

    May 1, 2018

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Content Editing, Content Writing, SEO Writing, SEO, Technical Writing,

    INTERMEDIATE ★★

      SEOKeyword Research

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14389209738
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Macbook Pro
    • Processor: M2
    • Operating System: MacOS X

    All-inclusive Rate: USD $6.92/hr

    John

    Candidate ID: 486318


    ADVANCED

      Microsoft Excel, Microsoft Outlook...

    INTERMEDIATE

      Gmail, CRM, Microsoft Office...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.92 per hour or $USD 1200.21 per month

    Remote Staff Recruiter Comments

    • Kirby has a bachelor's degree in Financial Management.
    • He has been working for almost 7 years in the Construction, Accounting and Finance, Retail and Business process Outsourcing industries where he supported the following tasks:
      • Purchasing Officer
      • Cash Clerk
      • Phone Support
      • Retail Store Supervisor
      • Accounts Payable Analyst
      • Basic Accounting and Bookkeeping
      • Invoice Processing
      • Inventory Management
      • Data entry
      • Administrative tasks
    • He has a background creating the following accounting reports:
      • Statement of accounts
      • Cash disbursement
      • Bank reconciliation
      • Scheduling of expenses
      • Journal Entries
      • Handling vouchers
    • He became a General VA for a rental business in US, he handled shopify account of the business. He also do research for suppliers. 
    • He is proficient using MS outlook, excel, spreadsheet, MS office, Gmail, CRMs, adobe and Inventory Management tool.
    • He has an experience working for a US client.
    • He has a good communication skill.
    • He considers himself as dedicated and passionate person.
    • He can start asap, amendable working any shift, open for any full-time or part-time role.

    Behavioral Summary
    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. John Kirby will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people. Predictive Index Profile - Guardian

    Strongest Behaviors Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken. Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.


    Employment History

    Cash Accounting Clerk

    Industry:

    Government / Defence

    Employment Period:

    March 2016 to March 2021 (60 Months)

    Duties and Responsibilities:

    • Handles the company's petty cash funds and is in charge of paying company expenses (utility
    • expenses, miscellaneous expenses, supplies, etc.)
    • Responsible for the inventory of office supplies.
    • Responsible for purchasing of office supplies.
    • Responsible for answering inquiries/calls from members.
    • Responsible for monitoring members and government shares.
    • Responsible for consolidating the monthly members & government shares of members.
    • Process loan applications & retirement benefits of members.
    • Prepares monthly payroll of employees.
    • Prepares & processes disbursement vouchers for loans, salary, retirement funds, and bank
    • checks.
    • Process customer payments in form of cash & checks.
    • Assist the accountant with month-end accruals and other duties as assigned.
    • Assist the manager in preparation of presentation for meetings with the board of trustees.
    • Prepares journal entries.
    • Responsible for the preparation of the balance sheet.
    • Responsible for the preparation of expenses schedule.
    • Communicate with local banks for remittances/checks/statement of the account.
    • Responsible for bank reconciliations (remittances & checks)
    • Knowledge base in Accounts Payable or bookkeeping

    Accounts Payable Analyst

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2022 to June 2023 (12 Months)

    Duties and Responsibilities:

    • For processing invoices and vouchers procedures prepares invoice batches for scanning into the archive by printing, sorting, and stamping; add GL coding and submit for approval.
    • Accurately matches appropriate invoices to purchase orders.
    • Works with vendors, Department Managers, AP Team Lead, and other AP staff to resolve vendor information discrepancies in a timely manner; reconciles vendor statements to outstanding payment reports.
    • Assists AP Supervisor/Team Lead with month-end accruals and other duties as assigned.
    • Assists Procurement Team to resolve purchase order and invoice exceptions.
    • Resolves and processes Electronic Invoices Processing errors.
    • Researches and resolves invoice exceptions efficiently and effectively.
    • Processes new vendor addition and change forms with proper documentation as outlined in the procedure book from the corporate AP department. Keeps current with all document revisions as required by corporate AP.
    • Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors.
    • Inputs documents, vouchers, invoices, and check requests, ensuring the accuracy of vendor names and coding; adheres to due dates per corporate guidelines.
    • Develop and maintain a filing system for records and documents to ensure easily available information.
    • Handles ad hoc analysis and special projects as requested by management.

    Retail Store Supervisor

    Industry:

    Electrical & Electronics

    Employment Period:

    April 2021 to May 2022 (13 Months)

    Duties and Responsibilities:

    • Tracking company stock levels, invoices, and delivery information.
    • Manage retail staff, among which includes people working on the floor, and the cashiers.
    • Performing inventory inspections.
    • Conducting product research of potential suppliers. Sourcing, canvassing and comparing bids of suppliers.
    • Negotiating terms and prices with suppliers. Placing bulk orders with suppliers and vendors.
    • Reviewing product quality.
    • Preparing cost analysis reports on purchases.
    • Tracking orders and delivery progress.
    • Coordinating with warehouse staff for proper storage.
    • Reporting any damaged or faulty purchases.
    • Maintaining records of all orders and payments.
    • Coordinating with suppliers, delivery team, and warehouse staff.
    • Maintaining working relationships with vendors and suppliers.

    Purchasing Officer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2015 to March 2016 (6 Months)

    Duties and Responsibilities:

    • Research potential vendors.
    • Compare and evaluate offers from suppliers.
    • Negotiate contract terms of agreement and pricing.
    • Track orders and ensure timely delivery.
    • Review quality of purchased products.
    • Enter order details (e.g., vendors, quantities, prices) into internal databases.
    • Maintain updated records of purchased products, delivery information, and invoices.
    • Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
    • Prepare reports on purchases, including cost analyses.
    • Monitor stock levels and place orders as needed.
    • Coordinate with warehouse staff to ensure proper storage.
    • Attend trade shows and exhibitions to stay up-to-date with industry trends.

    Lead Generation

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    September 2020 to January 2021 (4 Months)

    Duties and Responsibilities:

    • Prospect leads through relevant channels.
    • Qualify leads by levels of interest.
    • Coordinate lead gen campaigns with marketing and sales.
    • Research prospective customers to identify lead channels.
    • Create and curate content for inbound lead channels.
    • Initiate cold calls, emails, and other outbound communications.
    • Manage leads in the sales pipeline.

    Sales Lead Generation - Part-time

    Industry:

    Others

    Employment Period:

    April 2023 to September 2023 (5 Months)

    Duties and Responsibilities:

    • Research potential leads in apollo application.
    • Generate 120 leads per day from apollo application.
    • Upload the downloaded leads to Neverbounce application for email verifications.
    • Save the validated leads email address to google drive for tracking purposes.
    • Use instantly application to create email campaigns/ loom video campaigns to be sent out tovalidated leads.
    • Upload the validated leads to instantly app together with Calendly link of the client for theleads to have a link to book a schedule.
    • Create a loom video for the lead's website and upload the video link file in instantlyapplication together with the email template provided.
    • Track all the email address that has been sent out through the campaign and monitor thereplies from each email that has been sent.
    • Generate a weekly report and submit it to the CEO directly.
    • Research potential leads in seamless application.
    • Monitoring of clients that booked a call and inform the CEO.

    Accounts Payable Analyst

    Industry:

    Property / Real Estate

    Employment Period:

    June 2023 to May 2024 (11 Months)

    Duties and Responsibilities:

    Work at graveyard shifts Communicate with property managers and regional managers. Communicate with the vendor. Check the Work Order/Purchase Order vs the invoice issued by the vendor. Handles residential properties and accurately matches appropriate invoices to purchase orders. Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors. Generate reports and submit them to the property manager & and vice president. Communicate with team leader and members to update invoices and other issues that arise.

    Purchasing Assistant

    Industry:

    Manufacturing / Production

    Employment Period:

    July 2024 to June 2025 (10 Months)

    Duties and Responsibilities:

    • Build and maintain strong relationships with vendors and suppliers. Negotiate terms, pricing, and contracts to ensure favorable terms for the organization.
    • Prepare and process purchase orders accurately and in a timely manner. Review and verify purchase requisitions, ensuring they align with company needs and budget constraints. Acknowledge receipt of purchase orders and communicate order status to relevant teams. 
    • Coordinate and track shipments to ensure on-time delivery. Work closely with logistics providers to optimize shipping routes and costs.
    • Monitor and manage inventory levels to prevent shortages and overstock situations. 
    • invoices from vendors with purchase orders and goods received.
    • Maintain accurate records of all financial transactions related to purchasing. 
    • Emailing & Calling corresponding with suppliers and vendors
    • Following up orders / purchases
    • Updating CRM System
    • General Administrative duties

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Financial Management

    Graduation Date:

    January 2, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft ExcelMicrosoft Outlook

    INTERMEDIATE ★★

      GmailCRMMicrosoft Office

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 94.39 MBPS; Upload 94.68 MBPS
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel(R) Core (TM) i7-6700UHQ CPU @ 2.60 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $10.20/hr

    Joyce

    Candidate ID: 485433


    ADVANCED

      Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics...

    INTERMEDIATE

      Web Design, Video Editing, Photo Editing...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.70 per hour or $USD 927.30 per month

    Full Time: $USD 10.20 per hour or $USD 1768.49 per month

    Remote Staff Recruiter Comments

    • Joyce  has more than 10 years of experience as Graphic Designer working for Advertising, BPO, eCommerce,Logistics, and IT companies
    • She has well rounded experience on doing various tasks which include
      • Editing and lay outing digital and print materials
      • Designing marketing assets like brochures, flyers, landing pages, email designs and posters
      • Creating infographics, dashboards and presentation decks
      • Doing illustrations and designing logos
      • Executing product design and packaging design
      • Doing web site design from mock ups, wire framing and prototyping
      • Producing simple video cuts
    • She also been an Account Manager wherein she provides project timelines and updates with clients regarding the progression of the projects
    • On the side, she has been a real estate agent catering clients who wanted to purchase housing and properties. With her experience also she has been involved on creating graphics for marketing campaigns
    • She has experience using tools/applications like
      • Adobe Photoshop
      • Adobe Illustrator
      • Adobe InDesign
      • Adobe Light Room
      • Adobe Premiere Pro
      • Adobe Acrobat
      • Microsoft Power Presentation
    • She has managed various e-commerce niches, taking on responsibilities such as:
      • Generating listing images
      • Editing videos
      • Uploading product images and videos
      • Designing posters for social media posts
      • Creating packaging designs for new products
    • Regarding social media management, her experience includes:
      • Responding to inquiries
      • Producing video reels
      • Designing promotional posters
      • Photographing products for content
      • Planning and scheduling content, as well as myday.
      • Boosting posts to increase views
      • Facilitating orders for the physical store.
    • She can start within a week.
    Predictive Index Behavioral Profile- Altruist

    Strongest Behaviors
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    Behavioral Summary
    • Joyce is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
    • She is pleasant and extraverted person, Joyce Anne is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Joyce Anne gets along easily with a wide variety of people.

    Employment History

    Graphic and Web Designer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2020 to December 2022 (29 Months)

    Duties and Responsibilities:

    • Supporting the project team in customized asset creation
    • Execute user interaction visual design through wireframes, mock-ups, prototyping and testing
    • Scoping and creation of design elements as required by the business and or product owners
    • Wireframing and design mockups as well as being involved in white-boarding creative sessions in developing the user journey.
    • Execute user interaction visual design in order to drive audience engagement and conversion.
    • End Results: Emails, Landing Pages, Banners, Website, Collaterals
    • Conceiving, specifying, designing, programming, documenting, testing, and bug

    Graphics and Web Designer

    Industry:

    Retail / Merchandise

    Employment Period:

    January 2019 to January 2020 (12 Months)

    Duties and Responsibilities:

    • Create products from product development to packaging to branding and promotional images, to ensure accurate brand/product representation across E-commerce platforms.
    • Review product listing to manage all digital content listed as scheduled.
    • Process product images by retouching all images and uploading in amazon seller central, and archiving all images

    Graphic Designer

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    May 2008 to May 2009 (12 Months)

    Duties and Responsibilities:

    • Presenting campaign ideas and costings to clients
    • Briefing the creative team who will produce the adverts.
    • Checking and reporting on the progress of the production.
    • Accounts Management
    • Coordinating with project-required suppliers from start to end

    Account Executive

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2011 to January 2014 (33 Months)

    Duties and Responsibilities:

    • Presenting campaign ideas and costings to clients.
    • Briefing the creative team who will produce the adverts.
    • Checking and reporting on the progress of the production.
    • Accounts Management
    • Coordinating with project-required suppliers from start to end.

    Graphic Designer / Event planner/ Events stylist

    Industry:

    Others

    Employment Period:

    January 2014 to January 2016 (24 Months)

    Duties and Responsibilities:

    • Handled event management and event planning
    • Design necessary materials e.g. brochures, posters, and booth design if needed

    Sales and Marketing Supervisor

    Industry:

    Transportation / Logistics

    Employment Period:

    October 2016 to January 2019 (27 Months)

    Duties and Responsibilities:

    • Monitoring of individual sales’ monthly itinerary and monthly reports. Managing daily work in the creative department
    • Oversees print production, graphic arts, and desktop publishing
    • Develop concepts for advertising or promotional campaigns
    • Executes the company’s brand thru events and partnerships

    Graphic Designer/Admin Assistant

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    June 2007 to May 2008 (11 Months)

    Duties and Responsibilities:

    • Conceptualize and develop layout formats for all printing requirements such as posters, banners, calendars, and invitations for all the departments of the Municipality.
    • Performs general clerical duties like photocopying, faxing, mail distribution 

    Multimedia Designer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    August 2022 to November 2023 (15 Months)

    Duties and Responsibilities:

    • Designing and producing attractive multimedia content according to website specifications.
    • Creating digital images, video animation, and textual animations. 

    Brand Designer

    Industry:

    Arts / Design / Fashion

    Employment Period:

    February 2024 to March 2024 (0 Months)

    Duties and Responsibilities:

    • Logo Redesign
      • Lead the redesign of the company logo, ensuring it reflects the essence and values of the brand.
      • Present multiple design concepts and iterate based on feedback to achieve the desired final logo.
    • Style Guide Creation:
      • Develop a comprehensive style guide that includes visual elements such as colors, fonts, and imagery.
      • Ensure the style guide aligns with the company's identity and can be consistently applied across various platforms.
    • Website Update:
      • Update the company website with the new brand elements.
      • Ensure a seamless transition and consistent visual representation across the online platform.
    • Short Video Creation:
      • Edit 10-15 second videos for social media outlets, incorporating the new brand elements.
      • Create visually compelling and engaging videos that resonate with the target audience.
    • Collaboration with Managing Director:
      • Work closely with the Managing Director to understand and incorporate their vision into the rebranding process.
      • Regularly communicate progress, discuss design concepts, and incorporate feedback.
    • Incorporation of Style Briefs:
      • Interpret and translate style briefs from the Managing Director into visually appealing and cohesive design concepts.
    • Template Design:
      • Develop templates for business cards, brochures, and other printed paraphernalia.
      • Ensure that the templates adhere to the established brand guidelines and can be easily customized for various purposes

    Education History

    Field of Study:

    Journalism

    Major:

    AB Mass Communication

    Graduation Date:

    March 31, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics,

    INTERMEDIATE ★★

      Web DesignVideo EditingPhoto Editing

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/15878464204
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus Top Gaming F1S
    • Processor: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.72/hr

    Jean

    Candidate ID: 485320


    ADVANCED

      Graphic Design, Video Editing, Photo Editing, Photography...

    INTERMEDIATE

      Logo Design, Adobe InDesign, WordPress, MailChimp...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Central Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.72 per hour or $USD 1337.97 per month

    Remote Staff Recruiter Comments

    Jean has almost 8 years of work experience in the Security, Retail, and Real-estate industries
    She has experience supporting both international (US) and local clients
    She also has experience managing a team of visual merchandisers (16 members)
    She is adept at doing the following tasks:
    • Graphic Designing 
    • Creating marketing collaterals (logos, flyers, print ads, billboards, posters, outdoor ads, tent cards, tarpaulin, etc.)
    • Motion Graphics (GIF creation)
    • Photography
    • Photo Editing
    • Video Editing 
    • Creating a layout for Social media and website
    She gets her design inspiration from Pinterest and Behance
    Her tech stack includes:
    • Adobe Photoshop
    • Adobe Illustrator
    • Adobe Premiere
    • Adobe InDesign
    • Canva
    • Apollo.io
    • Snov.io
    • Microsoft Office (Excel, Powerpoint & Word)
    • Google Drive
    She is available to start immediately and is amenable to working the day shift for any full-time position.

    Predictive Index Behavioral Profile- Operator

    Strongest Behaviors
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

    Behavioral Summary
    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Jean will work within those standards to ensure repeated successes and high-quality results. Jean has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jean  will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


    Employment History

    GRAPHIC ARTIST

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    April 2015 to January 2016 (9 Months)

    Duties and Responsibilities:

    • Worked closely with the marketing team to produce concepts for clients.
    • Create layouts in Website and Social Media Platforms
    • Create and update OEM materials for CCTV units 

    GRAPHIC ARTIST

    Industry:

    Retail / Merchandise

    Employment Period:

    February 2016 to June 2016 (4 Months)

    Duties and Responsibilities:

    •  Create layouts and produce Outdoor Ads (00H)
    • Create layouts in Website and Social Media Platforms
    • Help organized events such as ''Araw" Awarding Abenson/ Electroworld 

    JUNIOR GRAPHIC ARTIST

    Industry:

    Property / Real Estate

    Employment Period:

    July 2016 to July 2018 (24 Months)

    Duties and Responsibilities:

    • Tasked to photograph important events such as Open House and Groundbreaking ceremony
    • Create layouts in Website and Social Media Platforms
    • Help organized events such as groundbreaking
    • Create layouts and produce Outdoor Ads (00H) 

    JUNIOR - SENIOR GRAPHIC ARTIST

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    August 2018 to August 2022 (48 Months)

    Duties and Responsibilities:

    • Tasked to make graphics for online/ offline layouts such as flyers, tent cards, tarpaulin, etc
    • Monitoring merchandisers and brand's materials deployment
    • Creation and monitoring of Social Media Posts for our brands
    • Organization of files 

    Education History

    Field of Study:

    Advertising/Media

    Major:

    Fine Arts Major in Advertising

    Graduation Date:

    April 30, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Graphic Design, Video Editing, Photo Editing, Photography, Adobe Photoshop, Adobe Premiere Pro, Adobe Illustrator, Microsoft Office, Google Drive, Apollo, Canva,

    INTERMEDIATE ★★

      Logo DesignAdobe InDesignWordPressMailChimp

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: 159.22 (download), 162.39 (upload)
    • Internet Type: Broadband
    • Hardware Type: Laptop
    • Brand Name: MSI
    • Processor: i7-10750H CPU
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.71/hr

    Flordeliz

    Candidate ID: 485234


    ADVANCED

      Social Media Management, Customer Service...

    INTERMEDIATE

      Digital Marketing, Graphic Design, Website Management, Administrative Support...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.71 per hour or $USD 755.09 per month

    Remote Staff Recruiter Comments

    • She holds a Bachelor of Science degree in Civil Engineering.
    • Belle has nearly 6 years of work experience, with 2 years in the BPO industry as a customer service representative. She later transitioned to a remote role as a Digital Marketing Virtual Assistant. Currently, she works part-time as a Social Media Manager for an Australian brand, handling various tasks such as managing social media accounts, customer service, and graphic design. 
    • She is also knowledgeable in email and marketing campaigns, video editing, Calendar management, transcribing, data entry, chat support, and appointment setting. 
    • She is proficient in using Notion, Click Up, Asana, Trello, Mail Chimp, WordPress, Canva, Social Media Platforms, Xero, Microsoft 365, and Google Applications. 
    • She can start ASAP. 
    Predictive Index Behavioral Profile- Operator

    Strongest Behaviors
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    Behavioral Summary
    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Flordeliz Belle has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

    Employment History

    Social Media Manager (Part time)

    Industry:

    Arts / Design / Fashion

    Employment Period:

    February 2023 to July 2024 (17 Months)

    Duties and Responsibilities:

    • Customer Service
    • Graphic Design
    • Social Media Management
    • Basis bookkeeping and reconciliation using Xero

    Digital Marketing Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2021 to October 2023 (24 Months)

    Duties and Responsibilities:

    • Graphic design
    • Building & Updating Website
    • Email Campaigns & Marketing
    • Video editing & hosting
    • Content Calendar Management
    • Social Media management
    • Admin Task
    • Online Portal
    • Building Transcribing audio to text
    • Landing Page
    • Data Entry
    • Customer Service

    Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2021 to November 2021 (2 Months)

    Duties and Responsibilities:

    • Recruitment and Appointment Setting
    • Contacting prospects

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2019 to September 2021 (26 Months)

    Duties and Responsibilities:

    • Chat Support
    • Email Management and Support
    • Assisting new agents

    Financial Advisor

    Industry:

    Banking / Financial Services

    Employment Period:

    April 2018 to May 2019 (13 Months)

    Duties and Responsibilities:

    • Researching the marketplace and providing clients with information on new and existing products and services
    • Designing financial strategies
    • Social Media Marketing

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    March 16, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Food & Beverage Services Management

    Major:

    Culinary Arts

    Graduation Date:

    March 28, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Social Media ManagementCustomer Service

    INTERMEDIATE ★★

      Digital MarketingGraphic DesignWebsite ManagementAdministrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/15546741501
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: Ryzen 5
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.70/hr

    Vigor

    Candidate ID: 485208


    ADVANCED

      3D Animation, 2D Animation, Video Editing...

    INTERMEDIATE

      Graphic Design...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.70 per hour or $USD 927.30 per month

    Full Time: $USD 10.70 per hour or $USD 1854.59 per month

    Remote Staff Recruiter Comments

    Vigor has a bachelor's degree in digital media arts.

    He has been working for more than 12 years now.

    He has good communication skills, very professional.

    He has handled different roles which includes being employed as a Graphics Designer, 3D Modeler/Visualizer, Layout Artist and as Video Editor.

    Industries he worked on include Advertising, Wellness and Fitness, Manufacturing, Real Estate, E-Learning, and Staffing and Recruiting. 

    With more than a decade of experience in creating 3D models, and interior design, 2D/3D animation, video production, and editing, print, and digital media.

    He is adept in the using the following tools/software:
    • Photoshop
    • Illustrator
    • In Design
    • After Effects
    • Audition
    • Lightroom
    • Premiere Pro
    • 3DS Max
    • 3D Maya
    • Blender
    • Sketchup
    • Camtasia
    • Zbrush
    He is skilled and highly experienced in:
    • 2D/3D Animation
    • 3D Modelling/Rendering
    • Cinematography
    • Digital Painting
    • Digital Marketing
    • Motion Graphics
    • Photo Manipulation
    • Photography
    • Rigging
    • Social Media Graphics
    • Social Media Videos
    • Video Editing
    He is available to work part-time or full-time and can start immediately.

    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to achieve operational efficiencies thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
    Behavioral Summary

    Vigor is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Vigor, who takes responsibilities very seriously.
     

    Employment History

    3D Visualizer

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    June 2021 to February 2022 (8 Months)

    Duties and Responsibilities:

    • Detailed design of the furniture and other stuff s in the interior.
    • Modeling Interior and Exterior design
    • Produces Photo realistic render of the interior.
    • Adding lightning to the scene
    • Adding texture and UV map on the object

    3d modeler/Graphic Designer/Layout Artist

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    March 2011 to March 2016 (60 Months)

    Duties and Responsibilities:

    • Creating high quality 3D models in interior design.
    • Defined detailed environments with the use of 3ds Max toolset.
    • Textured assets for rendering.
    • Creative in bringing ideas and inspiring the team.

    Team Lead / Video Editor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2017 to March 2021 (49 Months)

    Duties and Responsibilities:

    • A Video localization team that specialize in Multi Video Subtitling, On Screen text and Dubbing.
    • 3D lip-syncing with the localized language.
    • 2D and 3D creative animation.
    • E-learning development.

    Video Editor

    Industry:

    Property / Real Estate

    Employment Period:

    September 2022 to February 2023 (5 Months)

    Duties and Responsibilities:

    • Producing High Quality of Real Estate Videos to Social Media  Accounts.

    Freelance Video Editor

    Industry:

    Human Resources Management / Consulting

    Employment Period:

    June 2022 to August 2022 (2 Months)

    Duties and Responsibilities:

    • Video editing

    Supervisor Video editor

    Industry:

    Grooming / Beauty / Fitness

    Employment Period:

    February 2022 to May 2022 (3 Months)

    Duties and Responsibilities:

    • Producing high quality videos of the product for commercials and websites.
    • Produces layout and Ads in the website
    • Produce quality design of the Sauna accessories

    Video editor

    Industry:

    Property / Real Estate

    Employment Period:

    March 2023 to December 2023 (9 Months)

    Duties and Responsibilities:

    • Producing real estate video in social media platforms.

    Video and Photo Editor

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    March 2024 to Present

    Duties and Responsibilities:

    • Creating a storyline depending on the client's goal and vision for social media
    • Creates video and photo content to showcase the company's branding
    • Create various types of shorts and reels, depending on the client's needs and what the client sends us. Some common types of reels include demo reels, showreels, highlight reels, and promotional reels
    • Can embed or provide subtitles or closed captioning for the shorts/reels if needed
    • Track progress on the projects using Notion
    • Can also do spell checks
    • Can work independently and should have the initiative to produce an effective output
    • Will be doing short-form videos, or Instagram reels, Long firm, YouTube videos, and sometimes photo editing

    Education History

    Field of Study:

    Art/Design/Creative Multimedia

    Major:

    Bachelor of Arts Major in Digital Media Arts

    Graduation Date:

    March 2, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      3D Animation, 2D Animation, Video Editing,

    INTERMEDIATE ★★

      Graphic Design

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus
    • Processor: AMD Ryzen 5 3550H
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.71/hr

    Modesto

    Candidate ID: 484687


    ADVANCED

      Microsoft Dynamics...

    INTERMEDIATE

      Administrative Support...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.72 per hour or $USD 668.99 per month

    Remote Staff Recruiter Comments

    • Macky has been working for almost 9 years in the BPO, Educational Institution, Travel Agency and Virtual Assistance Industries where he supported the following tasks:
      • Virtual Assistant
      • B2B and B2C Marketing 
      • Phone Support
      • Customer Service
      • Billing Representative
      • Sales Representative
      • Recruitment Specialist 
      • Account Manager
      • Email and Chat Support 
      • Calendar Management
      • Date Entry 
      • Administrative Tasks
    • He has an experience handling Telecommunications, Toll Company, E-commerce and healthcare accounts in the BPO Industry.
    • When he was working in the BPO Company, He was promoted as mentor who is responsible training the new hires.
    • He is proficient using Hubspot, Shopify, slack, skype, zoom, g-suite, MS office and Canva.
    • He can start asap, amendable working any shifts and open to any part-time role only.
    Predictive Index Profile - Altruist 

    Strongest Behaviors
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    Behavioral Summary

    Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

    A pleasant and extraverted person, Modesto Macky is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Modesto Macky gets along easily with a wide variety of people.

    Their drive is directed at working with and for others. They derive particular satis


    Employment History

    English as Second Language Teacher

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2014 to August 2014 (6 Months)

    Duties and Responsibilities:

    • Tutored Chinese students the English language.
    • Helped improve students' grammar, pronunciation, and vocabulary.

    Customer Service / Mentor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to June 2016 (16 Months)

    Duties and Responsibilities:

    • Accounts specialist of Aussies telecommunication services.
    • Attended customer's billing dispute and provided necessary resolution.
    • Explained Billing inquiries.
    • Processed customers' request on changing account information.

    Customer Service Rep

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2016 to March 2017 (7 Months)

    Duties and Responsibilities:

    • Attended customer's billing dispute and provided necessary resolution.
    • Explained Billing inquiries.
    • Processed customers' request on changing account information.

    Account Manager

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2018 to September 2019 (11 Months)

    Duties and Responsibilities:

    • Managed corporate accounts by providing them prospective clients through business directories and client referrals.
    • Answering and making calls, creating and responding to emails and helped customers find what they want by creating solutions and ensure a smooth sales process.

    freelance Email/Chat support, handling

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2020 to Present

    Duties and Responsibilities:

    • customers' concerns from the status of their orders, placing and changing orders, product inquiries to cancellation of orders.
    • Due to my previous experience I was assigned to conduct interviews as well with applicants that are hoping to be part of the company.

    Senior Recruiter, Level III

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2020 to February 2021 (2 Months)

    Duties and Responsibilities:

    • As a Senior Recruiter, I am directly responsible for the delivery of offshore-based recruitment services to our client in the US (Healthcare organizations mostly).
    • I am covering different tasks in the areas of active and passive sourcing, pre-assessment, candidate and employer scheduling as well as ongoing candidate engagement just to name a few.

    Business Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2021 to Present

    Duties and Responsibilities:

    • As a VA for a travel company in Hawaii I am responsible for taking in calls and making reservations for excursions that we have.
    • I attend to customers and interact with them via phone, email or chat. I am directly responsible in responding to inquiries about our products and services.
    • Some of my responsibilities also include, but are not limited to, gather and update customer's info and handle admin tasks (check employees timesheet and send pay slips to employees).

    Education History

    Field of Study:

    Major:

    Graduation Date:

    January 1, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Dynamics

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ACER Aspire 3
    • Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $16.66/hr

    Ledricz

    Candidate ID: 484643


    ADVANCED

      Python, Odoo, HTML, CSS...

    INTERMEDIATE

      Google Apps, Google Tag Manager, Google Merchant...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 16.66 per hour or $USD 2887.83 per month

    Remote Staff Recruiter Comments

    Bon has 4 yrs. of experience in the Education, and IT consulting industries
    He has experience supporting clients from the US
    He has handled roles that include working as Junior Web Developer, IT Support Associate, and Junior High school teacher
    He is adept at doing the following tasks:
    • Redesigning websites
    • Customizing Odoo/Open ERP modules
    • Creating new modules from scratch
    • Setting up Odoo multi-website from scratch
    • Creating and customizing the Odoo website
    • Upgrading modules to make it compatible with the new version
    • Import/Export data from one database to other databases
    His tech stack includes:
    • Odoo 8, 9, 10, 11, 15 & 16 (Basic)
    • Odoo 12, 13, 14 (Expert)
    • Web Servers: Nginx
    • Javascript
    • Jquery
    • HTML
    • Python
    • Bootstrap
    • Google Cloud
    • Management Versioning (GitHub & GitLab)
    • Linux
    • Windows
    • Windows server
    • pgAdmin
    He is available to start ASAP

    Predictive Index Behavioral Profile- Promoter

    Strongest Behaviors
     

    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    • Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
    Behavioral Summary

    Bon is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active, and responsive in social situations.

    The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Bon to be liked and accepted, and he expresses himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

     

     


    Employment History

    Junior High School Teacher

    Industry:

    Education

    Employment Period:

    June 2017 to March 2018 (9 Months)

    Duties and Responsibilities:

    • Teaching Highschool Physics and Geography to 1st year and 2nd year students (K-12)

    Junior Web Developer

    Industry:

    Education

    Employment Period:

    April 2019 to June 2021 (26 Months)

    Duties and Responsibilities:

    • Development and/or maintenance of eCommerce websites using Odoo.

    IT Support Associate

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2021 to January 2023 (18 Months)

    Duties and Responsibilities:

    • Development and/or maintenance of eCommerce websites using Odoo.

    Education History

    Field of Study:

    Physics

    Major:

    Physics

    Graduation Date:

    March 1, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Python, Odoo, HTML, CSS, Bootstrap, JavaScript, jQuery, SEO, Git, Remote Access,

    INTERMEDIATE ★★

      Google AppsGoogle Tag ManagerGoogle Merchant

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14322221449
    • Internet Type: Cable
    • Hardware Type: Laptop
    • Brand Name: AsusTEK Computer Inc.
    • Processor: Intel i5 9th generation
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.22/hr

    Marvin

    Candidate ID: 484429


    ADVANCED

      PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation...

    INTERMEDIATE

      Procurement, Cost Engineering, Structural Design...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.22 per hour or $USD 712.04 per month

    Full Time: $USD 8.22 per hour or $USD 1424.08 per month

    Remote Staff Recruiter Comments

    Marvin has been working for more than 8 years as an Estimator/Quantity Surveyor
    He has experience working closely with US and Australian clients which are both from the Construction industry
    He is proficient in doing the following tasks:
    • Prepares Bill of quantities
    • Compiles Bill of materials
    • Creating structural drawings mostly rebars and concretes using AutoCAD software
    • Preparing erection and shop drawings
    • Conducted estimation of materials like steel (columns and beams), floor/roof trusses, wall & floor panels, siding, roof types, and etc. 
    • Interpreting building plans ( blueprints and drawings)
    He also has knowledge of waterproofing columns and slabs
    He used the following tools/software:
    • Planswift (6 yrs.+)
    • Bluebeam
    • AutoCAD
    • Shear 97
    • ShearCAD
    • Microsoft Office application (Word and Excel)
    He can start immediately
    He is amenable to working the dayshift for any full-time role.

    Predictive Index Behavioral Profile- Artisan
    https://www.predictiveindex.com/reference-profile/artisan/

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

    Behavioral Summary
     

    Marvin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.

    With experience and/or training, Marvin will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he is motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Marvin plans ahead, double checks, and follows up carefully on decisions and actions.


     

    Employment History

    Steel Detailer/CAD Operator

    Industry:

    Manufacturing / Production

    Employment Period:

    November 2006 to December 2009 (37 Months)

    Duties and Responsibilities:

    Duties and Responsibilities:
    • Prepares two primary types of drawings: Erection drawings and Shop drawings
    • Generate the drawings that the fabricator will use to cut and weld all the necessary members.
    • Generates the layout instructions to facilitate the installation and erection of the steel framework.
    • Compilation of Bills of Materials, Field and Shop Bolt Lists, and other documentation as required.
    • Drafting erection and fabrication drawings of stairs, handrails, and other miscellaneous and ornamental metal items or structural steel.

    Quantity Surveyor/Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    December 2009 to December 2015 (72 Months)

    Duties and Responsibilities:

    Duties and Responsibilities:
    • Preparation of Bill of Quantity with complete unit price.
    • Preparing cost comparison and evaluate the unit rate of the sub-contractors quotation.
    • Coordinate with approved vendors for the supply and sub-contract quotation.
    • Evaluate tender clarification in order to incorporate in tender price.
    • Reviewing tender and contract documents.

    Rebar Detailer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2016 to July 2017 (14 Months)

    Duties and Responsibilities:

    Duties and Responsibilities:
    • Create structural drawings or project plans using AutoCAD or another computer-aided design program to describe the specifications for rebar or other steel construction materials in a project.
    • Explores design data shown on the design drawings and project specifications to detail or record all the reinforcing steel members required for a specific section of the structure.
    • Placing drawings for concrete reinforcing steel & Shop drawings for structural members.
    • Reviewing all jobs weekly to ensure contracts are on schedule.

    Steel Estimator

    Industry:

    Manufacturing / Production

    Employment Period:

    November 2017 to April 2022 (53 Months)

    Duties and Responsibilities:

    Duties and Responsibilities:
    • Prepare estimates on new projects and estimate prices on change orders.
    • Read and interpret job bid instructions and detailed specifications for preparations of estimates.
    • Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
    • Computes costs by analyzing labor, material, and time requirements.

    Freelance Estimator/ Exterior Finish

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2022 to November 2023 (16 Months)

    Duties and Responsibilities:

    • Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
    • Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates. 
    • Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
    • Perform other duties and responsibilities as required and assigned

    Freelance Estimator/Exterior Finisher

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2022 to June 2022 (1 Months)

    Duties and Responsibilities:

    • Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
    • Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
    • Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
    • Perform other duties and responsibilities as required and assigned.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    January 1, 2003

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation, Quantity Surveying, AutoCAD, Drafting, Project Management,

    INTERMEDIATE ★★

      ProcurementCost EngineeringStructural Design

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14626811459
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Aspire A514-54
    • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.22/hr

    Siena

    Candidate ID: 483485


    ADVANCED

      Customer Service, Retail, Academic Research, Executive Support...

    INTERMEDIATE

      Email management, Chat Support, Sales...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.22 per hour or $USD 625.93 per month

    Full Time: $USD 7.22 per hour or $USD 1251.87 per month

    Remote Staff Recruiter Comments

    • Siena has 8 years of relevant work experience. She has performed various roles in different  companies where she supported the following tasks:
      • Virtual Assistance
      • Lead Generation
      • Customer service
      • Data entry
      • Sales
    • She has been working as a virtual/executive assistant for 2 years now and did: 
      • Email management
      • Calendar management 
      • Minutes of the Meeting
      • Inbound and Outbound Calls
      • Power Point Presentations
      • Research
      • Records keeping
      • Social media management
      • Database building
      • Travel arrangements
    • She worked with, Canadian, and American client.
    • Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
    • She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
    • She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.
    Predictive Index Behavioral Profile - Strategist

    Strongest Behaviors
    • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
    • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
    • Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
    Behavioral Summary
    Siena Maris is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

    Employment History

    Financial Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2010 to January 2012 (22 Months)

    Duties and Responsibilities:

    • As Financial Specialist my job is to perform cost analyses and evaluate current accounting trends. Also, I recommend, design and monitor short-term and long-term investment strategies.

    Back Office Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2012 to January 2014 (22 Months)

    Duties and Responsibilities:

    • I do complete analysis of queries related to specific orders and contracts and these queries are communicated via email or phone. I update customers regularly and provide the progress of their queries followed by complete resolution within the agreed service level. If customers got more complex queries, I ensure proper escalation process to adhere and resolve their concerns.

    Sales Associate

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2015 to October 2017 (26 Months)

    Duties and Responsibilities:

    • As Sales Associate I am responsible for all sales activities, from lead generation through close. The skills I acquired from this job are: deliver prepared sales scripts to persuade potential customers to purchase a product or service, respond to question, identify and overcome objections, take the customer through sales process, obtain customer information, follow up on initial contact, complete records of telephonic interaction, order and accounts.

    Business Development Manager

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2017 to October 2018 (11 Months)

    Duties and Responsibilities:

    • As business development executive I am tasked with the job of helping business grow. My priority is to assist the company acquire new customers and sell additional products or services to existing ones; my role is crucial for any business with the ambition to expand or the necessity to diversify its clientele. Effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations.

    Retention Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2019 to February 2021 (25 Months)

    Duties and Responsibilities:

    • As a Retention Specialist, I implement customer retention strategies to increase loyalty and retain business. I analyze customer feedback, negotiate with customers, implement retention strategies and compile reports.

    Executive Virtual Assistant

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2021 to May 2022 (14 Months)

    Duties and Responsibilities:

    •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, create presentations and address employees administrative queries.

    Virtual Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to January 2022 (6 Months)

    Duties and Responsibilities:

    • Being a Virtual Assistant of Digitally De-cluttered, I help clients de-clutter digital spaces. I organize clients' files on Google Drive and One Drive and I help clients with some administrative tasks.

    Virtual Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    August 2021 to August 2021 (0 Months)

    Duties and Responsibilities:

    • Help the client organize her Digital Space. I was also tasked to help her with some administrative jobs.

    Executive Virtual Assistant

    Industry:

    Education

    Employment Period:

    October 2021 to December 2022 (14 Months)

    Duties and Responsibilities:

    •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, conducting research, create presentations and address employees administrative queries.

    Education History

    Field of Study:

    Mass Communications

    Major:

    Mass Communication

    Graduation Date:

    March 1, 2010

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Service, Retail, Academic Research, Executive Support, Virtual Assistant Skills,

    INTERMEDIATE ★★

      Email managementChat SupportSales

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: DirectX
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $12.69/hr

    Paulo

    Candidate ID: 483216


    ADVANCED

      Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management...

    INTERMEDIATE

      BAS Reporting, Tax compliance, QuickBooks...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 12.69 per hour or $USD 2199.00 per month

    Remote Staff Recruiter Comments

    • Paulo is a Commerce graduate with a major in Management Accounting. He has more than 10 years of relevant experience and worked with local and international clients. He's been exposed to a number of industries such as IT, recruitment, insurance, construction, and food and beverage. His most recent employment was with an outsourcing company where he dealt with 23 clients based in New Zealand and carried out the following tasks:
      • Financial statement preparation
      • Bank reconciliation
      • Account reconciliation
      • Intercompany reconciliation
      • GST reconciliation and filing
      • Payroll preparation
    • With this employment, he started as a Management Accountant and got promoted to Team Leader where he handled up to 6 team members, supervising, delegating tasks, and training them.
    • He is knowledgeable about BAS.
    • Locally, he did government compliance and taxation.
    • He holds certificates for Xero Advisor and Xero Payroll.
    • Paulo is well-versed with Xero, Google Workspace (Spreadsheet, Document, Drive, Meet), PayHero, WorkflowMax, QuickBooks Desktop, Microsoft Office Apps (Excel, Outlook, Word), Peachtree, and Process Manager.
    • He can start immediately.
    • He prefers working the day shift but can consider the graveyard shift too, full-time.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    Behavioral Summary

    Paulo is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Paulo, who takes responsibilities very seriously.

    With experience and/or training, Paulo will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Paulo is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Accounting Staff

    Industry:

    Printing / Publishing

    Employment Period:

    April 2008 to March 2012 (47 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Financial Statement
    • Preparation of Trial Balance, Schedules and Chart of Accounts
    • Supervises the cost estimator, credit & collection & post calculation
    • Engage in all Government transactions
    • Inventory Management
    • Reconciliations (inter company, inventory, etc.)

    Executive Finance

    Industry:

    Printing / Publishing

    Employment Period:

    June 2012 to May 2013 (10 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Financial Statement - P&L and Balance Sheet
    • Directly Reporting to the Officials at Hongkong
    • Generating Financial Reports which are needed by Hongkong Officials for Decision Making
    • Budget, Cash Flow & Bank Reconciliations - Dollar and Peso Account.
    • Employees Payroll and Fringes
    • Engage in all Government transactions
    • Intercompany reconciliation
    • Fixed Assets & CAPEX

    Accountant

    Industry:

    Food & Beverage / Catering / Restaurant

    Employment Period:

    November 2014 to January 2016 (14 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Financial Statement
    • Directly Reporting to the CEO
    • Generating Financial Reports which are needed for decision making and planning
    • Budget, Cash Flow & Bank Reconciliations
    • Accounts Payable
    • Organizing the System (POS & Accounting)
    • Setting and implementations of Controls and Standard procedure
    • Inventory management

    Accounting Officer

    Industry:

    Food & Beverage / Catering / Restaurant

    Employment Period:

    March 2017 to January 2018 (10 Months)

    Duties and Responsibilities:

    • Preparation of Financial Statement for Japanese concept, composes of 3 Companies and has 21 branches and 3 commissaries.
    • Setting and implementations of Controls and Standard procedure
    • Generating Financial Reports which are needed for decision making and planning
    • Bank Reconciliations
    • Supervising and training Accounting team and checking the accuracy and timeliness of their works
    • Costing and Cost analysis

    Accounting Officer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2018 to July 2019 (13 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Financial Statement
    • Preparation of Subsidiary Ledgers
    • Setting and implementations of Controls and Standard procedure
    • Generating Financial Reports which are needed for decision making and planning
    • Bank Reconciliations
    • Supervising and training Accounting team and checking the accuracy and timeliness of their works
    • Costing and Cost analysis
    • Assets and Inventory Management

    Finance Officer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    July 2019 to July 2021 (23 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Financial Statement 
    • Preparation of Subsidiary Ledgers
    • Setting and implementations of Controls and Standard procedure
    • Generating Financial Reports which are needed for decision making and planning
    • Bank Reconciliations
    • Supervising Accounting Staff and delegating tasks
    • Handles all Government Transactions (SEC, BIR, SSS, PHIC, HDMF )

    Team Leader/Management Accountant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2021 to July 2023 (21 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Financial Statement
    • Preparation of Subsidiary Ledgers
    • Generating Financial Reports which are needed for decision making and planning
    • Maintaining the completeness and accuracy of data in Xero
    • Bank Reconciliations and Account Reconciliations
    • Supervising Accounting Staff and delegating tasks
    • Checking the work of the Accounting team
    • GST reconciliation and Filing
    • Setting and implementations of Controls and Standard procedure
    • Setting up processes and process notes
    • Payroll preparation

    Senior Accountant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2023 to November 2024 (16 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Management Reports
    • Preparation of Subsidiary Ledgers
    • Generating Financial Reports which are needed for decision making and planning
    • Maintaining the completeness and accuracy of data in Xero
    • Bank Reconciliations and Account Reconciliations
    • GST reconciliation and Filing
    • Costing and Cost Analysis

    Freelance Accountant

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    October 2024 to June 2025 (7 Months)

    Duties and Responsibilities:

    • Bookkeeping and Preparation of Management Reports
    • Preparation of Subsidiary Ledgers
    • Generating Financial Reports which are needed for decision making and planning
    • Maintaining the completeness and accuracy of data in Xero
    • Bank Reconciliations and Account Reconciliations
    • GST reconciliation and Filing
    • Costing and Cost Analysis

    SENIOR ACCOUNTANT

    Industry:

    Employment Period:

    July 2023 to October 2024 (15 Months)

    Duties and Responsibilities:

    • FS preparation, consolidation, budgeting & forecasting • GST filing, invoicing & collections • Led accounting team; hiring involvement

    FINANCE OFFICER

    Industry:

    Employment Period:

    October 2024 to December 2025 (14 Months)

    Duties and Responsibilities:

    • Bookkeeping, FS preparation, consolidation • Data integrity in Xero; bank & intercompany reconciliations • BAS/IAS lodgment; controls & process implementation

    Education History

    Field of Study:

    Major:

    Computer Technology

    Graduation Date:

    March 2, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Major:

    Certified Management Accounting

    Graduation Date:

    January 2, 1998

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Commerce

    Major:

    Management Accounting

    Graduation Date:

    January 1, 2003

    Located In:

    Philippines

    License and Certification: :

    • Certified Management Accountant
    • Certified Xero Advisor
    • Certified Payroll Xero Advisor


    Skills

    ADVANCED ★★★

      Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management, Xero, Microsoft Excel, Google Spreadsheet, Financial Statements, Bookkeeping, Financial Reports, Process Improvement, General Accounting, Accounting, Office 365,

    INTERMEDIATE ★★

      BAS ReportingTax complianceQuickBooks

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17066006360
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: Intel Core i7
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.96/hr

    Giovanni

    Candidate ID: 482725


    ADVANCED

      Microsoft Excel, Microsoft PowerPoint, Quantity Surveying, Material Cost Estimation...

    INTERMEDIATE

      Technical drawing, Architectural Design...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 8.96 per hour or $USD 1553.23 per month

    Remote Staff Recruiter Comments

    A licensed Civil Engineer with over five years of progressive, hands-on experience specializing in quantity surveying and cost estimation within the construction industry. Giovanni has developed strong expertise in preparing accurate cost projections, material and labor takeoffs, progress billings, and contractual documentation for both small- and large-scale developments. He earned his Bachelor of Science in Civil Engineering from Manuel S. Enverga University Foundation (2014–2019), providing a solid academic foundation for his professional practice.

    Throughout his career, he has held both full-time and part-time roles, contributing to a wide range of project types—spanning vertical constructions such as residential homes and commercial buildings, as well as horizontal infrastructure projects like roads and warehouse facilities. His work spans both local and international settings, including nearly three years supporting Australia-based clients, where he ensured compliance with relevant building codes and standards, including Australian regulations. This international exposure has strengthened his technical versatility and understanding of regional compliance frameworks.

     

    1.     Career Highlights / Relevant Projects

    • Has led cost estimation, billing, and quantity takeoffs for vertical projects such as residential and commercial buildings, as well as horizontal works like roads and warehouses.

    • Notably managed fit-out, facade, and architectural works including tiling, flooring, painting, and ceiling scopes.

    • Regularly handled project billing, inspection requests, and documentation such as purchase orders and quotations, in collaboration with engineers and architects.

    • Demonstrated adaptability in performing rotating assignments across multiple simultaneous projects, consistently meeting deadlines and quality standards.

    • Provided input on technical scopes such as elevator systems by liaising with mechanical engineers for accurate material assessment.

     

    2.     Skill Proficiency + Tech / Software Proficiency

    • Skills Proficiency: Proficient in end-to-end cost estimation, contract and procurement management, budgeting and cost control, project billing, and progress reporting.

    • Tech / Software Proficiency: Proficient in Microsoft Excel (advanced use for cost estimation and reporting), PlanSwift (over 3 years of experience), Cubit X (utilized for quantity takeoffs and material visualization), AutoCAD (for interpreting plans and making design updates), Bluebeam (for document review and markup), and Monday.com (for project task management). Also familiar with SharePoint for document collaboration and access.

     

    He can start immediately. 

    Predictive Index Behavioral Profile: Adapter

     

    Strongest Behavior: 

    • Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.

    • Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.

    • Generally, takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.

     

    Behavioral Summary: 

    • This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different. Giovanni is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly. 

     


     

    Employment History

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2025 to Present

    Duties and Responsibilities:

    • Prepared comprehensive CSA (Civil, Structural, and Architectural) quantity take-offs, detailed cost breakdowns, and complete tender documentation to support accurate project costing, budgeting, and client presentations.
    • Analyzed and evaluated subcontractor quotations, conducted tender analysis, and performed cost comparisons to ensure competitive pricing and alignment with project specifications.
    • Collaborated with project teams to verify scope requirements, identify cost-saving opportunities, and maintain consistency between design intent and budget constraints.
    • Assisted in the preparation of bid proposals, including pricing schedules, technical submissions, and supporting documentation to meet client and regulatory requirements.
    • Maintained organized records of estimates, supplier pricing, and tender documents to support future project referencing and audit requirements.
    • Supported contract administration activities, including variation cost assessment, progress valuation, and coordination with subcontractors during the procurement phase.

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    January 2023 to May 2025 (28 Months)

    Duties and Responsibilities:

    • Prepared comprehensive quantity take-offs and detailed cost estimates for a wide range of commercial and fit-out projects, including office spaces, retail establishments, and mixed-use developments.
    • Contributed to cost planning, feasibility analysis, and budget development for projects serving Singaporean and broader Asian markets, ensuring alignment with client objectives and financial constraints.
    • Collaborated closely with project managers, architects, and contractors to evaluate design proposals, identify cost-saving opportunities, and enhance value engineering initiatives.
    • Monitored project costs throughout various stages of development, ensuring accuracy, consistency, and adherence to approved budgets.
    • Reviewed tender documents, analyzed subcontractor quotations, and assisted in procurement processes to support timely and cost-effective project execution.
    • Maintained detailed cost databases and prepared regular cost reports, forecasts, and financial updates for stakeholders.
    • Ensured compliance with industry standards, contractual requirements, and company procedures while supporting overall project delivery and financial performance.

    Cost Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2021 to December 2023 (28 Months)

    Duties and Responsibilities:

    • Prepared comprehensive quantity take-offs for architectural, structural, civil, and external works based on Australian residential drawings and specifications, ensuring alignment with project scope and design intent.
    • Developed detailed and accurate cost estimates, including elemental cost plans and trade-specific breakdowns, to support tender submissions and pre-construction planning.
    • Conducted thorough reviews of drawings, specifications, and scope documentation to identify discrepancies, omissions, and potential cost risks, ensuring completeness and accuracy of all estimates.
    • Assisted in the preparation and evaluation of variation orders by analyzing design revisions, assessing cost impacts, and updating estimates in accordance with client requirements and project changes.
    • Collaborated with project managers, engineers, and consultants to clarify technical details, optimize cost solutions, and ensure estimates were aligned with project objectives and timelines.
    • Maintained and updated cost databases, historical data, and pricing benchmarks to improve estimating accuracy and efficiency.
    • Performed value engineering analysis to identify cost-saving opportunities without compromising quality, safety, or project requirements.
    • Supported procurement activities by preparing bills of quantities, analyzing subcontractor quotations, and assisting in bid comparisons and negotiations.
    • Ensured compliance with relevant Australian standards, building codes, and industry best practices throughout the estimating process.

    Office Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    December 2019 to June 2021 (18 Months)

    Duties and Responsibilities:

    • Producing accurate and detailed as-built drawings for completed projects, ensuring all revisions and field changes are properly documented in accordance with project specifications and industry standards.
    • Monitoring overall project progress, tracking milestones, and coordinating with relevant teams to ensure timely completion of tasks and adherence to project schedules.
    • Assisting in project planning and execution by reviewing technical drawings, specifications, and scope requirements.
    • Coordinating with engineers, architects, and site personnel to verify design changes and resolve discrepancies.
    • Maintaining organized documentation of project records, including drawings, reports, and correspondence.
    • Ensuring compliance with quality standards, safety regulations, and company procedures throughout the project lifecycle.
    • Providing regular progress updates and reports to stakeholders, highlighting potential delays, risks, and recommended solutions.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    CIVIL ENGINEERING

    Graduation Date:

    March 29, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Excel, Microsoft PowerPoint, Quantity Surveying, Material Cost Estimation, Civil Engineering, Bluebeam Software, PlanSwift,

    INTERMEDIATE ★★

      Technical drawingArchitectural Design

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus Zenbook Duo 14
    • Processor: i9 - 13th Gen
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.41/hr

    Jeli

    Candidate ID: 482314


    ADVANCED

      Google Apps, Slack, Hubspot CRM, Hootsuite...

    INTERMEDIATE

      Phone Support, Appointment Setting, Email Marketing, Email Support...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.31 per hour or $USD 806.75 per month

    Remote Staff Recruiter Comments

    • Lai has more than 10 years of relevant experience.
    • She worked for 8 years in the BPO providing customer service and shifted to remote work in 2018 as a virtual assistant for real estate clients for 4 years.
    • She is adept in performing the following:
      • Customer support
      • Inbound Sales
      • Appointment setting
      • Email marketing and management
      • Social media management and marketing
      • Order fulfillment
      • Cold calling
      • Lead sourcing
      • Skip tracing
      • Other admin tasks like contract sending
    • She used applications and tools such as Google Suite, Slack, Hubspot, HootSuite, Zillow, MailChimp, Asana, Trello, ZoomInfo, Trulia, and DocuSign.
    • She can start ASAP.
    • She can work anytime for any part-time or full-time position.
    Predictive Index Behavioral Profile - Scholar

    Strongest Behaviors
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
    • Detail-oriented and helpful; works comfortably as part of a team and often checks work.
    Behavioral Summary

    Jeli Marie is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

    This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.


    Employment History

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2009 to July 2011 (26 Months)

    Duties and Responsibilities:

    • Received inbound calls regarding their queries about booking, changing and canceling their hotel, flight and car reservations Answered multiple calls a day Called hotels, airlines and car companies regarding customers concerns Subject Matter Expert
    • Assisted new employees on the work around and the processes of the account Listened to their calls for quality purposes Took supervisor calls

    Publishing Consultant / Sales

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2011 to August 2012 (12 Months)

    Duties and Responsibilities:

    • Did outbound phone calls to aspiring authors and offered publishing packages that best suit their needs in publishing their books Did some follow up calls with the authors Offered marketing for their book Aegis People Support

    Implementation Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2015 to July 2016 (12 Months)

    Duties and Responsibilities:

    • Updated rates, availability, promos and photos on website Emailed hotel representatives to ask for updated information of the hotel Did weekly video group meetings with the direct client Trained on how to use a CRM and was tasked to train colleagues Responded to customer and client emails

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2016 to June 2017 (10 Months)

    Duties and Responsibilities:

    • Resolved complaints, problems or questions while demonstrating professionalism and courtesy to customers.
    • Answered inbound phone calls and addressed customer's inquiries about buying or selling on the website Provided first call resolution to client inquiries on technical issues by using active listening skills and thorough knowledge of company products/services

    Logistics Assistant

    Industry:

    Others

    Employment Period:

    August 2017 to September 2018 (13 Months)

    Duties and Responsibilities:

    • Created, processed and edited orders
    • Updated orders tracking and invoice numbers
    • Created end of day reports Submitted tracking and invoices
    • Maintained vendor’s portal ,making sure there are no pending orders, no cancellations and changes

    General Virtual Assistant

    Industry:

    Others

    Employment Period:

    July 2018 to June 2022 (46 Months)

    Duties and Responsibilities:

    • Followed a script-driven call flow and handle questions and objections
    • Gauged seller motivation
    • Input data into a CRM (Zillow) form
    • Send SMS to possible leads
    • Sourced leads and perform skip tracing
    • Completed property research and comparative market analysis (comparable)
    • Created basic spreadsheets using Google Sheets or Excel Managed Leads
    • Set up accounts for Facebook, Twitter, Instagram, and LinkedIn
    • Created and posted contents in
    • Facebook and Instagram
    • Performed graphic design using Canva
    • Replied to messages and comments
    • Created email campaigns
    • Created lists on where to send email campaigns
    • Responded to emails
    • Organized Email

    Client Services Representative

    Industry:

    Others

    Employment Period:

    February 2023 to December 2023 (9 Months)

    Duties and Responsibilities:

    • Send Construction updates to clients and brokers Request registration updates from developers via email
    • Send title updates to clients and brokers Update necessary details in the CRM (Registration dates, construction updates, etc)  Saved client’s documents in there respective Gdrive.
    • Mark up & send clients working drawing and other documents via Docusign
    • Responded to clients queries about build updates and title updates
    • Created presentations for clients
    • Requested information from client that the builder needs
    • Maintained good relationship with the clients by responding to there queries and keeping them up to date in all necessary updates

    Real Estate Executive Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    May 2024 to September 2024 (3 Months)

    Duties and Responsibilities:

     Administrative Tasks:
    • Email Management
      • Manage the agent's inbox and calendar efficiently
    • Calendar Management
    • Create and manage tasks for the real estate agent
    • Data Entry
    • Maintain the agent's CRM (Customer Relationship Management) system
    • Enter listings into MLS (Multiple listing services directory)
    • Prepare seller disclosure packets prior to on market date
    • Order and scheduling of listing photo/vid shoot
    • To undergo training for transaction coordinating for seller and buyer sides Participate in weekly meeting recap
    Client Communication:
    • Complete assigned client touch points (emails, mailers, comment on social posts)
    • Prospect the agent's client database via phone texts, or emails
    • Create Comparative Market Analysis (CMAs) for past clients for annual financial review
    • Create and edit email templates via messaging platforms
    • Coordinate with third-party service providers such as pest and home inspectors
    Marketing & Social Media:
    • Create and curate content for social media
    • Write blog posts, newsletters, captions (assisted by AI)
    • Schedule and post content
    • Improve SEO and online visibility
    • Create both print and digital content using tools such as Canva
    • Perform basic editing of photo and video content
    • Design newsletters, brochures, flyers, postcards, and flipbooks
    • Manage newsletter recipient lists

    Education History

    Field of Study:

    Engineering (Computer/Telecommunication)

    Major:

    Electronics and Communication Engineering

    Graduation Date:

    January 1, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Google Apps, Slack, Hubspot CRM, Hootsuite, MailChimp, Asana, Trello, DocuSign,

    INTERMEDIATE ★★

      Phone Support, Appointment Setting, Email Marketing, Email Support, Social Media ManagementCold CallingLead GenerationLogisticsSales

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment:
    • Speed Test Result: https://www.speedtest.net/result/14331549335
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name:
    • Processor: Intel Core i5
    • Operating System: Windows 10

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.