Australia is not just a land of stunning beaches and rugged terrains, but also a thriving hub of business opportunities.
Understanding which sectors are particularly profitable offers insights into where your next business opportunity might lie.
Keep reading to discover the ten most profitable industries in Australia, and how you can tap into these lucrative sectors.
1. Technology and IT Services

Digital innovation drives global business nowadays and the Technology and IT sector has emerged as a powerhouse.
They are characterized by their rapid adaptation to new technologies and a strong focus on research and development.
The boom in Australia’s tech sector.
The Australian tech sector is experiencing a significant boom, propelled by the demand for digital solutions across all industries.
This surge is a nationwide phenomenon, with businesses across the country leveraging technology to:
- Enhance their operations
- Reach new markets
- Create innovative products and services
The growth of this sector is a clear indicator of its role in shaping Australia’s economic landscape.
Discover how cutting-edge IT services are transforming businesses across the globe. Click here to explore the latest trends in tech innovation.
Role of outsourced software development and virtual IT support.
A pivotal factor in the tech sector’s expansion is the strategic use of outsourced software development and virtual IT support.
By tapping into global talent pools, businesses can access specialized skills and cutting-edge technology at a lower cost.
This approach also allows businesses to remain agile and responsive to market changes.
2. Mining and Natural Resources

Australia’s wealth also lies beneath its vast lands, where mining and natural resources play an important role.
Renowned for its rich deposits of minerals and resources, this sector is a cornerstone of the Australian economy.
It drives exports and contributes significantly to the national GDP.
Australia’s global standing in mining.
Australia’s global standing in the mining sector is unmatched, with the country being a leading exporter of commodities such as:
- Iron ore
- Coal
- Gold
This leadership is about the:
- Quality of operations
- Sustainable practices
- Ability to innovate in extraction and processing technologies
The sector’s success is due to the combination of:
- Rich natural resources
- Advanced mining techniques
- Focus on environmental and social governance
Click here to learn more about the forces driving growth in the mining and natural resources sector – how you can capitalize on the opportunities there.
Outsourcing administrative and financial services in the mining sector.
Efficiency in the mining sector extends beyond the minefield. Outsourcing administrative and financial services has become a strategic approach for mining companies.
This approach allows entrepreneurs to streamline operations and focus on their core business. By leveraging external expertise in areas such as payroll and human resources, mining companies can:
- Reduce overheads
- Enhance operational efficiency
- Maintain agility in a competitive global market
3. Financial Services and Fintech

The Financial Services and Fintech sector comprises both traditional banking institutions and agile fintech startups, pushing the boundaries of financial services.
Growth of fintech and banking in Australia.
The fintech revolution in Australia is redefining the way consumers and businesses interact with finance.
From mobile banking to financial management tools, fintech companies are offering convenient alternatives to traditional financial services.
This surge in fintech innovation is encouraging competition and growth within the sector, making it one of the most profitable industries in the country.
See how fintech is revolutionizing financial services -and what it means for your business. Dive into the world of digital finance now.
How outsourcing bookkeeping and financial analysis enhances efficiency.
Many financial services and fintech firms are turning to outsourcing to enhance their efficiency and focus on their core competencies.
Outsourcing bookkeeping and financial analysis allows these companies to access expert skills and cutting-edge technology for a lower price.
This strategic move provides businesses with deeper insights into their financial health for better decision-making.
4. Healthcare and Biotechnology

Australia’s Healthcare and Biotechnology sector stands at the forefront of global medical research and patient care.
It is driven by groundbreaking innovations and a commitment to improving health outcomes. This sector also encompasses a wide range of fields like:
- Pharmaceuticals
- Medical devices
- Cutting-edge biotech research
Innovations in healthcare driving profitability.
Innovation is the heartbeat of the healthcare and biotechnology industry. Australian companies in particular are leading the way in developing:
- New treatments
- Medical devices
- Diagnostic tools
All of which have the potential to change lives around the world. Innovation enhances patient care and drives profitability.
Explore how advancements in healthcare and biotechnology are changing lives and industries. Find out more about the latest breakthroughs here.
The role of outsourced admin support and HR in healthcare management.
To support innovation, many healthcare and biotechnology firms are leveraging outsourced administrative support and human resources management.
Outsourcing these functions allows healthcare companies to concentrate on:
- Research and development
- Patient care
- Market expansion
By partnering with specialized service providers, the healthcare sector can guarantee:
- Efficient operations
- Compliance with regulatory requirements
- Attraction and retention of top talent
All of these are important for maintaining profitability in this highly competitive industry.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $10.98/hr
JOHN
Candidate ID: 488630
ADVANCED
-
Graphic Design, Vector Graphics, Photo Editing, Typography...
INTERMEDIATE
-
Video Editing, Web Design...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.98 per hour or $USD 951.25 per month
Full Time: $USD 10.98 per hour or $USD 1902.51 per month
Remote Staff Recruiter Comments
- He has 17 years of working as a Graphic Designer/ Video Editor within the industry of Real Estate, Advertising, IT, Education, and eCommerce. He has supported numerous real estate projects from Australia, and the US. He has very strong experience with different creative tasks that includes:
- Building brand designs and brand visuals
- Designing all marketing collaterals from flyers, brochures, pamphlets, promotional, and sales materials
- Creating designs for newsletters and social media graphics
- Producing motion graphics and video ads promotions
- Developing 3D modeling and simple animations
- Designing web pages and landing pages
- He has also served as Creative Lead managing 8 junior designers and different account managers. As a Creative Lead, he provided overall creative direction and quality checking of the work done
- He has also experience with CMS and programming languages HTML, CSS, JavaScript
- He is a confident user of the following tools
- Adobe Photoshop
- Adobe Lightroom
- Adobe XD
- Adobe Illustrator
- Adobe InDesign
- Adobe Premiere Pro
- Adobe After Effects
- MS Office
- 3D Sketch Up
- Figma
- Canva
- Davinci Resolve
- Vyond
- Cinema 4D/ Maya
- He can start as soon as possible
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Drive to protect the company against risk by doing things in general accordance with established standards.
- JC is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, he will work within those standards to ensure repeated successes and high-quality results.
- JC has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, he’ll expect that the process be followed consistently.
Employment History
CREATIVE LEAD
Industry:
Consulting (Business & Management)
Employment Period:
July 2019 to December 2022 (41 Months)
Duties and Responsibilities:
- Lead and oversee AVP projects, including creative briefing, conceptualization, and storyboarding
- Direct and provide creative input
- Process motion graphics specifically, priority and complex requests including pilot projects
- Collaborate with the project team and business partners
- Strategize on how to address AVP demand with the available capacity
CREATIVE LEAD
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2015 to April 2018 (36 Months)
Duties and Responsibilities:
- Created new design themes for marketing and collateral materials.
- Reporting directly to the global marketing manager in Geneva, Switzerland.
- Handle and manage the creative team to innovate ideas and produce design materials for marketing and promotional materials for events.
- Participated in production of print and promotional items for key clients under direction of global marketing manager
CREATIVE DIRECTOR
Industry:
Retail / Merchandise
Employment Period:
January 2013 to February 2015 (25 Months)
Duties and Responsibilities:
- Head of creative and development team (handles junior designers and account executives).
- Responsible for all design collaterals (graphic user interfaces and user experience) for websites and applications.
- Part of the developer team for website maintenance for the content management system (CMS) using PHP.
- Successfully translated subject matter into the concrete design for newsletters, promotional materials, and sales collateral.
IT SPECIALIST & SENIOR DESIGNER
Industry:
Education
Employment Period:
February 2010 to December 2013 (46 Months)
Duties and Responsibilities:
- Head of IT and creative department.
- Responsible in design collaterals, visual design, and video
- Editing for clients around the world
- Create and maintain web clients for the content management system(CMS)
- Using HTML, CSS, JavaScript, and PHP.
- Responsible for it related troubleshooting
- Design marketing collaterals, website maintenance, flash animations and developing applications
SENIOR CREATIVE DESIGNER
Industry:
Entertainment / Media
Employment Period:
February 2009 to January 2010 (11 Months)
Duties and Responsibilities:
- Head of marketing and creative department.
- Effectively build, motivate, and direct design and production teams
- Decision maker in all marketing design projects.
- Handling all marketing collaterals and maintaining websites for all sports betting counterparts all over the world.
- Participated in a team effort to produce streamlined production of policy manuals and educational materials to train newly hired employees
CREATIVE GRAPHIC DESIGNER
Industry:
Electrical & Electronics
Employment Period:
February 2008 to January 2009 (11 Months)
Duties and Responsibilities:
- Assign for branding and corporate communication design
- Maintaining the Emersons brand guidelines per design
- Report directly to the marketing director in Emerson headquarters
GRAPHIC DESIGNER
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2006 to January 2008 (18 Months)
Duties and Responsibilities:
- Marketing executive (meet with a different client outside the office)
- Prepares work to be accomplished by gathering information and materials
- Design marketing collaterals in front of clients
- Plans concepts by studying information and materials
- Confer with clients to discuss and determine layout design.
Graphics Designer
Industry:
Sports
Employment Period:
October 2023 to December 2023 (2 Months)
Duties and Responsibilities:
- Working with the Brand Manager on art direction, design, and branding
- Working with Marketing, Product and Event teams on projects of varying complexity
- Leading your own projects end-to-end
- Stay up to date on design trends and best practices
- Offering support to the Creative team as required
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
COMPUTER SCIENCE
Graduation Date:
April 1, 2006
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Vector Graphics, Photo Editing, Typography, Brand Management, Adobe Photoshop, Adobe Illustrator, Illustration, Adobe InDesign,
INTERMEDIATE ★★
-
Video EditingWeb Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: 410.35 mbps download; 389 mpbs upload
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Xeon
- Operating System: Windows 11
All-inclusive Rate: USD $7.36/hr
Florence
Candidate ID: 488158
ADVANCED
-
Data Entry, Customer Support...
INTERMEDIATE
-
Inbound Sales...
Median Rate
$7.36
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.05 per hour or $USD 611.06 per month
Full Time: $USD 7.36 per hour or $USD 1275.83 per month
Remote Staff Recruiter Comments
- Flo has been working for 15 years.
- She started her career as a Secretary in an insurance company. She then landed a job in the BPO and became a Customer Service and Inside Sales Representative to multiple accounts under logistics, food, and telco. Her most recent employment was as a Data Analyst/Processor in an Au-based business.
- She is proficient in performing the following:
- Customer support (phone, email, chat)
- Inbound sales
- Data entry and analysis
- Appointment scheduling
- She is a user of Salesforce, GWCC, Dos-based CRM, MS Excel, and MS Outlook.
- She can start ASAP.
- She is amenable to working the day shift, full-time.
Strongest Behaviors
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Florence May is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Florence May plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Inbound Sales Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2008 to December 2011 (42 Months)
Duties and Responsibilities:
- Establish and maintains a high level of customer satisfaction in all sales transactions.
- Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches.
- Identify opportunities to up-sell and cross-sell customers.
- Ability to multi-task and solve customer problems, take orders and answer inquiries while completing assigned tasks.
- Required to pay close attention to details, reviewing, adding, or deleting comments necessary to process orders, sending acknowledgements with notification of order changes or per customer request.
- Handle all incoming phone calls with courtesy and professionalism
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2000 to February 2003 (27 Months)
Duties and Responsibilities:
- Deliver world class customer service and build customer satisfaction and loyalty.
- Provide effective and timely resolution of a range of customer inquiries.
- Strive for one-call resolution of customer issues.
- Complete ongoing training to stay abreast of product, service and policy changes.
- Strike a positive and cooperative tone with both customers and co-workers.
- Demonstrate the best judgment in the disbursement of adjustments and credits.
- Increase the customer experience by providing information on new products, rate plans, and services through upselling opportunities.
Agency Secretary
Industry:
Insurance
Employment Period:
January 2000 to October 2000 (9 Months)
Duties and Responsibilities:
- Create and maintains reports and records, such as recommendation solution of administrative problems, financial reports, applications, reports and administrative orders.
- Maintain arranges and files for easy retrieves, storage or reproduce records, documents and reports.
- Responsible for monitoring agency performance and pinpoint key result areas for improvement.
- Improve workflow and simplify reporting procedures.
- Prepare and reviews agenda materials.
Sr. Sales Coordinator/Licensed Broker
Industry:
Property / Real Estate
Employment Period:
May 2012 to May 2013 (12 Months)
Duties and Responsibilities:
- Respond quickly and efficiently to all incoming sales inquiries, by telephone, fax and email, preparing brochures as required.
- Responding to and coordinating all internal meeting requests.
- Closely monitoring Sales Agents activities through CRM and submitting a weekly report to CEO and Sales Manager the progress of their activities.
- Accumulate properties through Database, Emails and Phone calls or indirectly through other companies as per required by clients or agent requests.
- Coordinate and meeting of schedule of Seller’s and Buyer’s, Landlord’s and new Tenants for viewing purposes.
- Follow up availability of properties for status, price change particularly on rental properties.
- Responsible and in-charge of training of CRM to newly hired Agents to fully utilize the program.
- Direct and facilitate the use of advertising, open houses, networking, mass mailing and bbm to assists in marketing of properties.
- Accompany Buyer and Seller to Land Department for processing and closing deals
Data Analyst/Processor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2019 to September 2022 (41 Months)
Duties and Responsibilities:
- Responsible for identifying, compiling and sorting of data from external sources into appropriate database
- Ensure data are entered and verified accurately and efficiently in processing payments/reimbursements of Injured workers and/or employees
- Review and apply all procedures and updates according to process guide
Processing Officer/POC
Industry:
Education
Employment Period:
September 2014 to July 2017 (34 Months)
Duties and Responsibilities:
- Responsible for processing of enrolment cancellation/suspension requests from students
- Determines the appropriate census data relevant in the creation of debt revision or charging.
- Responsible for requesting the issuance of the Statement of Attainment (SOA) for the units completed by the student with Careers Australia.
- Rescheduling of units necessary for charging or debt revision.
- Notifies the students of their cancellation of enrolment through email, SMS or mail.
- Removing the student’s access from the course materials in MYCA.
ESL Teacher
Industry:
Education
Employment Period:
December 2013 to August 2014 (8 Months)
Duties and Responsibilities:
- Teach English as a Second Language (ESL) and Test of English as a Foreign Language (TOEFL)
- Tailor lessons according to student’s needs
- Conduct activities that target confidence, perception, vocabulary building, pronunciation practice and grammar
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Management Information System
Graduation Date:
May 1, 1999
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Data Entry, Customer Support,
INTERMEDIATE ★★
-
Inbound Sales
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16709994708
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ASUS X415
- Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $8.91/hr
RAY
Candidate ID: 488004
ADVANCED
-
PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation...
INTERMEDIATE
-
Primavera, Google SketchUp...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Construction Occupational Safety & Health (COSH) SO2
- BIM Based Quantity Take-Off
- Primavera P6
- Construction Management
He also did quantity take-offs for architectural finishes (paint and wall finishes), procurement of items, structural steel detailing, and preparation of estimates & BOQs.
He was exposed to reviewing plans and specifications of architectural, interior design, structural and other trades (mechanical, electrical, plumbing, sanitary, fire, landscaping, etc)
He is proficient in using the following tools/software:
- Planswift (5 years)
- Primavera
- Microsoft Office Suite (Excel, Project, & Word)
- AutoCAD (7 years)
- SketchUp
He is amenable to working any shift schedule for full-time or part-time roles.
Predictive Index Behavioral Profile- Guardian
Strongest Behaviors
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
- Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Bien is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bien will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for his work.
Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
Structural Steel Detailer
Industry:
Construction / Building / Engineering
Employment Period:
October 2011 to September 2013 (23 Months)
Duties and Responsibilities:
- Assist in detailing and modeling of structural steel, cast in place and precast concrete, structures this includes plans, sections, elevations, and details cut automatically in 3D model for medium and large scale projects.
- Application of components necessary to complete the joint connections based on design and engineering calculations; create erection plans, shop drawings, single part drawings and gather sheets
Estimator/CAD Operator
Industry:
Construction / Building / Engineering
Employment Period:
September 2013 to May 2015 (20 Months)
Duties and Responsibilities:
- Read blue print and technical documents in order to prepare estimates
- Use computer softwares to calculate estimates
- Collaborate with Engineers, Clients, Architects, and Contractors on estimates
Senior Civil Engineer / Structural Inspector
Industry:
Construction / Building / Engineering
Employment Period:
May 2015 to September 2019 (51 Months)
Duties and Responsibilities:
- Performs the review of Plans and Specifications of Architectural, Interior Design, Structural and other trades such as Mechanical, Electrical, Plumbing / Sanitary, Fire Protection, Site Development and Landscaping as to its completeness and constructability to minimize change orders / variation orders & claims from Contractors
- Monitors the contractor (s) interfacing and coordination as necessary for all aspects of the project.
- Monitors the construction works in progress for compliance with drawings, specifications, and contract documents.
- Clarifies technical problems, coordination their resolution with the Architect / Engineer Consultants and Owner as required.
- Monitors contractor (s) maintenance of as-built drawings and accepting possession upon contract completion.
- Review together with the QS, Contractors (s) change order request for variations in time and cost and making recommendations for settlement.
- Conducts acceptance inspection for the inspection for the Owner and preparing completion of known defects (punch list) and following up on remedial works.
- Provides procurement, expediting and warehousing management services for owner furnished items as required.
- Executes contract close-out with contractor (s) upon completion of work/project.
- Clarifies / discusses procedures for processing of shop drawings, sample of materials and catalogs of equipment (All sample materials and brochures shall become the property of the Owner); procedures to monitor preparatory works for attainment of the scheduled progress of works.
- Reviews, evaluates, processes all application of progress billings or payments of the contractors and vendors per approves procedures of the Owner.
- Verifies, evaluates and recommends for approval by the Owner field revisions, change orders and substitutes due to the existing conditions or changes in designs and specification authorized by the Owner before implementation.
- Monitors on-site security, first aid, fire protection and safety programs approves by the Owner, including the protection of Owner, including protection of Owner furnished materials and equipment.
- Monitors closely the effectivity of all Bonds and Insurances and advise the contractor at least 3 months prior to expiration.
- Discusses and implement the necessary Quality Assurance / Quality Control Programs to ensure compliance by all Contractors and Vendors with drawings, specifications and contract documents.
- Checks the materials and workmanship for compliance with plans, specification and contract documents.
- Inspects and audit the contractors work at the project site. Report to the RCM any deviation from the contract documents, drawings and specifications or against accepted construction and / or engineering standards and practices with prior approval from the Owner.
- Supervises and arrange the inspection, testing and acceptance of all materials (including Owner furnished) before the materials are utilized in the Project. Evaluation reports and recommendations, of the test results shall be submitted to the RCM for review.
- Requires the contractors after the award of works to submit the Technical Submittal Schedule and see to it that those submittals are submitted on time for review and approval by the Design Consultants concerned. Review and comment first on all Technical Submittals prior to submission to Design Consultant.
- Full time site inspection of works to ensure conformity with plans and specifications and related documents. Report non-conformance and resolve the design immediately
- Together with the QS will advise and assist the RCM in maintaining control of the cost from the start of the project up to its completion and close-out stage.
- Periodically reviews, prepares estimates with QS, for approved changes by the Owner, and revise the project cost construction progresses. Approved cost changes shall be incorporated as they are approved. Monitor estimates changes to be sure that neither the Master Project Time Schedule / CPM for the contract (s) price is in danger or being exceeded.
- Review and process together with the QS applications for progress payments. Advise the owner regarding the items which have to be completed or completed with prior to the approval of the progress payment.
- Review and determine the validity of Contractors claims and provide recommendation. Quantity Surveyor shall do the evaluation of claims if such has merit.
- See to it that all the labor, materials, and equipment of the contractor are adequate and available beforehand for the scheduled work to prevent delays.
- Coordinates with the design consultant and contractors regarding clarifications on plans and specifications and other design issues to ensure expeditious executions and completion of works thus avoid project schedule slippage. Attend to all problems for immediate resolution and anticipate potential problems to prevent them from occurring.
- See to it that all labor, materials, and equipment of the contractors are adequate. Update and keep the current Master Project Schedule vis-à-vis the detailed work schedule / program of the contractors. A “catch-up schedule” will be required from the contractor to prevent further slippage on their schedule. Monitor the “look ahead” schedules.
- To ensure those OSM are delivered on time constraint monitoring and follow-up are needed. Thus, will not cause delays on the works of the contractor.
- Ensure that the contractors maintain a current set of records, construction drawings and specifications and any other required Project documents, at the Project Site.
- Prepares and keep accurate daily progress reports during all the stages of construction.
- Ensure the preparation of the As-built plans as the work progresses.
- Review of all contractor (s) documentation and test records for adequacy at the time of hand over.
- Accepts and review for completeness and hand over to the Owner all operations and maintenance manual.
- Assist the Owner with the warehousing management of surplus stock items (if there is any), specified in the contract documents.
- Prepare a punchlist (defect lists) of all items of the works which require correction after the Project is substantially completed and before the final inspection is made by the Owner.
- Ensures the each items for correction in the punchlist is corrected before initial acceptance is recommended by the Owner.
- Collate all punchlists of the Project Technical Group (PTG), Owner’s marketing and sales group for rectification of the contractors / vendors / subcontractors.
- Record all approved deviations and reviews the as-built plans which shall be prepared by the contractors prior to final drafting. These shall be incorporated in the original drawings, and handed over to the Owner.
- Determine and prepares the list of scrap and surplus materials from those which were supplied by the Owner. These exclude all materials covered by the guaranteed quantities of the contractors.
- Submit status, utilization report and inventory list of all properties of the Owner on the Project site.
- Toward the end of construction, list of deficiencies that need to be corrected are listed (punchlist). Arrange joint inspection once rectification works are all done accepted.
- During the construction, we require contractors to submit partial / preliminary As built drawings together with the Progress Billings so final shop drawings can be easily checked on accuracy.
- As part of the project handover, all operations and maintenance manuals are consolidated and submitted to Owner for reference of the Building Operations and Maintenance Group.
- All copies of the warranty agreement / certificate provided by the Contractors and Suppliers are consolidated and submitted to Owner at the end of the Project Construction.
Assistant Quality Control Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
September 2019 to March 2020 (6 Months)
Duties and Responsibilities:
- Assist Quality Control Supervisor / Assistant Supervisor in evaluating of constructed infrastructure prior to turnover to client.
- Review Plans and documents made by the contractors prior to inspection.
- Checks and monitors compliance and conformity of construction to design and specifications.
- Conducts site inspection to validate the installed system prior to turnover
- Attend the weekly site coordination meeting.
- Make technical reports
- Review Turnover documents to Units, Common Areas, Hallway and Amenities to Owner / Client.
- Ensures the quality records, acceptance certificate, completion certificates and documentation for specific systems and Buildings / areas are prepared and collated in accordance with project requirements.
- Coordinate with the construction group for the completion of turnover of as built turnover documentation.
- Plan and Direct all activities concerned with the project coordination activities.
- Assist QC Head (Head Office) in evaluating the constructed infrastructures prior to turnover.
Site Manager
Industry:
Construction / Building / Engineering
Employment Period:
August 2020 to March 2021 (7 Months)
Duties and Responsibilities:
- Supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
- Liaising with the client, other construction professionals and, sometimes, members of the public
- Coordinating and supervising construction workers
- Selecting tools and materials
- Making safety inspections and ensuring construction and site safety
- Checking and preparing site reports, designs and drawings
- Maintaining quality control procedures
- Finding ways to prevent problems and to solve any that crop up
- Assessing and minimizing risk
- Writing reports and keeping on top of paperwork
- Helping to negotiating contracts and securing permits and licenses.
Project Engineer / Safety Officer
Industry:
Construction / Building / Engineering
Employment Period:
March 2021 to March 2020 (12 Months)
Duties and Responsibilities:
- Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
- Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team
- Interacting with clients, interpreting their needs and requirements, and representing them in the field.
- Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project’s status.
- Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the projects profitability.
- Reviewing the engineering tasks and initiating the necessary corrective actions.
- Developing specifications for the project’s needed equipment
- Creating frameworks to measure the project’s metrics and data collection
- Establishing field test methods and methods for monitoring quality of those tests
- Ensuring the projects compliance with the applicable codes, practices, policies, performance standards, and specifications.
QA / QC Head
Industry:
Construction / Building / Engineering
Employment Period:
March 2022 to February 2024 (22 Months)
Duties and Responsibilities:
- Responsible for ensuring that the quality of the works being delivered by the project team is in compliance with the project quality plan, procedures, and instructions.
- Implement the QA/QC management system at the site
- Coordinate with quality inspections with all the site sub-contractors and vendors coordinate all non-destructive testing on site
- Coordinate with the customers representative on all quality matters
- Coordinate all receipt inspections
- Distribute relevant QA/QC documentation to site subcontractors
- Verify that the quality-related site activities are in accordance with the applicable codes and standards
- Participate in the site internal and external site audits
- Coordinate all the quality site inspections through the site QC inspectors
- • Ensure all quality control documentation is compiled and completed for as-built hand over through the QC turnover engineer
- • Control all non-conformance reports and undertake remedial action
- • Compete site quality control instructions and action remedial responses
- • Review the customer’s specification and undertake relevant training to the site QC inspector
- • Monitor the implementation of the approved site QC Plan
- • Complete and coordinate the approval of the site QC technical submittals to the customer
- • Coordinate with the site construction manager on all quality issues Coordinate and chair the QA/QC site weekly meetings with the project’s subcontractors QC personnel
- • Elaborating inspection and test programs
- • Ensure the safety is adhered to at the site
- • Assure all technical documents relative to site quality control are the current status
QA/QC Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
February 2024 to December 2024 (9 Months)
Duties and Responsibilities:
- Responsible for QA/QC documents of the complete project, including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.
- Develop and determine all standards to perform inspections and tests on all procedures, oversee all testing methods, and maintain high-quality standards for all processes.
- Review the quality of all materials at the site, ensure compliance with all project specifications and quality, and collaborate with the department for all material procurement and quality materials.
- Supervise the effective implementation of all test and inspection schedules, ensure adherence to all procedures, and coordinate with various teams to perform quality audits on processes.
- Assist employees in ensuring knowledge of all quality standards, ensure compliance with all quality manuals and procedures, and collaborate with contractors and suppliers to maintain the quality of all systems.
- Monitor an efficient system, record all project activities, and analyze all processes to ensure all work meets quality requirements.
- Manage all work methods, maintain knowledge of quality assurance standards, monitor continuous application for all quality assurance processes, and recommend corrective actions for all operations.
- Develop a method statement for the activity, including risk assessment, job safety environmental analysis, and Inspection
- Test Plan and Checklist based on project specifications.
- Liaise with the Technical Engineer for submission of material submittals to the Consultant
- Coordinate with the Consultant’s representative and Site In-charge for Inspection.
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
October 3, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation, Microsoft Excel,
INTERMEDIATE ★★
-
PrimaveraGoogle SketchUp
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result: https://www.speedtest.net/result/15046458111
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customed
- Processor: 11th Gen Intel i7-11700 @ 2.50 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $10.77/hr
Ronald
Candidate ID: 486426
ADVANCED
-
Content Editing, Content Writing, SEO Writing, SEO...
INTERMEDIATE
-
SEO, Keyword Research...
Median Rate
$10.77
$11.29
if $1 = PHP52
$13.55
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.43 per hour or $USD 816.96 per month
Full Time: $USD 10.77 per hour or $USD 1866.70 per month
Remote Staff Recruiter Comments
- Arbi is a Mechanical Engineering graduate and has been working for 5 years now, with 4 years of writing experience. He worked with clients in the real estate, digital marketing and publishing industries. He was an SEO/SEM/Content Writer for an AU and US-based client and performed the following:
- Keyword research
- Proofreading
- SEO content writing
- Copywriting
- Email marketing
- Presently, he helps an e-commerce client with its website management for they recently migrated from WordPress to Ghost CMS. He works for around 15 to 20 hours each week for the task on a flexible schedule.
- He is also knowledgeable in inbound marketing, content marketing, buying personas, content creation, lead generation, and sales funneling.
- He wrote articles about arts, automotive, culture, food, and current events for the B2B and B2C markets.
- He has done several blog articles, product descriptions, and product review
- His content ranges between 1500-3000 words per article.
- He has also worked as SEO analyst where he checked content performance and generating reports for SEO contents
- He has used SnapSeed and Affinity for photomanipulation for images that needs to upload in blog post
- He has also been exposed to doing keyword research, on-page, and off-page optimization
- He used AHREFS, SEMrush, Google Search Console and Analytics, Surfer SEO, Screaming Frog, Jasper AI, WordPress, Ghost, Wix, Jira, Basecamp, Square Space, Click Up, Asana, Trello, Slack, MS Teams, and Google Workspace
- He can start immediately and is amenable to working in any time zone.
Strongest Behaviors
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
Ronald Arvhie is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
Informal and a little offhand in style; fairly casual about the exact standards or policies of the company’s book or the precise accuracy of the details of their own work, preferring to delegate details rather freely, with loose follow-up. Has the kind of patience required to focus steadily on a consistent process over long periods of time and work which should primarily involve contact and communication with people rather than precise handling of details. While this individual is low-key in developing contacts with people, they’re cheerfully persistent in doing so.
Employment History
SEO Writer
Industry:
Grooming / Beauty / Fitness
Employment Period:
January 2022 to February 2022 (1 Months)
Duties and Responsibilities:
- Created buyer's persona
- Written landing pages, sales funnel, white papers, and social media copie
SEO Writer
Industry:
Employment Period:
April 2022 to July 2022 (3 Months)
Duties and Responsibilities:
- Written meta and product descriptions and landing pages
SEO Content Write
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2021 to October 2021 (6 Months)
Duties and Responsibilities:
- Written landing pages, service pages, product pages and blogs.
- Utilized the use of JasperAi and Surfer SEO for on-page optimization
SEO Ghostwriter
Industry:
Printing / Publishing
Employment Period:
February 2022 to February 2023 (12 Months)
Duties and Responsibilities:
- Spearheaded the community-based content. A content ideation through social hearing
- Collaborated with the content strategist in developing a workflow for needed contents
- Stayed up-to-date with the latest news, tools, applications and best practices for SEO writing
SEO/SEM and Content Writer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2020 to January 2021 (12 Months)
Duties and Responsibilities:
- Oversaw the overall content ideation from brainstorming to publishing including revisions and editing
- Conducted keyword planning, keyword research, competitive analysis, and content audit.
- Successful in reaching out to website administrators for link building and collaboration
- Fact-checking and gathering of information to create fact-based articles
SEO/SEM and Content Writer
Industry:
Employment Period:
July 2022 to March 2023 (8 Months)
Duties and Responsibilities:
- Written search engine optimized content using SEO best practices. Which includes but not limited to blog writing and backlinking.
- Optimizing copies on client's website (page titles, Meta descriptions, h1s, alts, anchor text, etc.)
- Extensive keyword research.
- Rank analysis and content marketing strategy analysis.
- Provided recommendations and execute strategies for keyword opportunities, content structuring, and other facets of organic search.
- Measure and track site ranking factors, keywords, internal and external links, and site conten
Freelance Website Manager
Industry:
Retail / Merchandise
Employment Period:
November 2023 to December 2023 (1 Months)
Duties and Responsibilities:
- Website management - Ghost CMS
Education History
Field of Study:
Engineering (Mechanical)
Major:
Mechanical Engineering
Graduation Date:
May 1, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Content Editing, Content Writing, SEO Writing, SEO, Technical Writing,
INTERMEDIATE ★★
-
SEOKeyword Research
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14389209738
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Macbook Pro
- Processor: M2
- Operating System: MacOS X
All-inclusive Rate: USD $7.05/hr
John
Candidate ID: 486318
ADVANCED
-
Microsoft Excel, Microsoft Outlook...
INTERMEDIATE
-
Gmail, CRM, Microsoft Office...
Median Rate
$7.05
$7.30
if $1 = PHP52
$8.36
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.05 per hour or $USD 1222.11 per month
Remote Staff Recruiter Comments
- Kirby has a bachelor's degree in Financial Management.
- He has been working for almost 7 years in the Construction, Accounting and Finance, Retail and Business process Outsourcing industries where he supported the following tasks:
- Purchasing Officer
- Cash Clerk
- Phone Support
- Retail Store Supervisor
- Accounts Payable Analyst
- Basic Accounting and Bookkeeping
- Invoice Processing
- Inventory Management
- Data entry
- Administrative tasks
- He has a background creating the following accounting reports:
- Statement of accounts
- Cash disbursement
- Bank reconciliation
- Scheduling of expenses
- Journal Entries
- Handling vouchers
- He became a General VA for a rental business in US, he handled shopify account of the business. He also do research for suppliers.
- He is proficient using MS outlook, excel, spreadsheet, MS office, Gmail, CRMs, adobe and Inventory Management tool.
- He has an experience working for a US client.
- He has a good communication skill.
- He considers himself as dedicated and passionate person.
- He can start asap, amendable working any shift, open for any full-time or part-time role.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. John Kirby will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people. Predictive Index Profile - Guardian
Strongest Behaviors Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken. Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Employment History
Cash Accounting Clerk
Industry:
Government / Defence
Employment Period:
March 2016 to March 2021 (60 Months)
Duties and Responsibilities:
- Handles the company's petty cash funds and is in charge of paying company expenses (utility
- expenses, miscellaneous expenses, supplies, etc.)
- Responsible for the inventory of office supplies.
- Responsible for purchasing of office supplies.
- Responsible for answering inquiries/calls from members.
- Responsible for monitoring members and government shares.
- Responsible for consolidating the monthly members & government shares of members.
- Process loan applications & retirement benefits of members.
- Prepares monthly payroll of employees.
- Prepares & processes disbursement vouchers for loans, salary, retirement funds, and bank
- checks.
- Process customer payments in form of cash & checks.
- Assist the accountant with month-end accruals and other duties as assigned.
- Assist the manager in preparation of presentation for meetings with the board of trustees.
- Prepares journal entries.
- Responsible for the preparation of the balance sheet.
- Responsible for the preparation of expenses schedule.
- Communicate with local banks for remittances/checks/statement of the account.
- Responsible for bank reconciliations (remittances & checks)
- Knowledge base in Accounts Payable or bookkeeping
Accounts Payable Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2022 to June 2023 (12 Months)
Duties and Responsibilities:
- For processing invoices and vouchers procedures prepares invoice batches for scanning into the archive by printing, sorting, and stamping; add GL coding and submit for approval.
- Accurately matches appropriate invoices to purchase orders.
- Works with vendors, Department Managers, AP Team Lead, and other AP staff to resolve vendor information discrepancies in a timely manner; reconciles vendor statements to outstanding payment reports.
- Assists AP Supervisor/Team Lead with month-end accruals and other duties as assigned.
- Assists Procurement Team to resolve purchase order and invoice exceptions.
- Resolves and processes Electronic Invoices Processing errors.
- Researches and resolves invoice exceptions efficiently and effectively.
- Processes new vendor addition and change forms with proper documentation as outlined in the procedure book from the corporate AP department. Keeps current with all document revisions as required by corporate AP.
- Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors.
- Inputs documents, vouchers, invoices, and check requests, ensuring the accuracy of vendor names and coding; adheres to due dates per corporate guidelines.
- Develop and maintain a filing system for records and documents to ensure easily available information.
- Handles ad hoc analysis and special projects as requested by management.
Retail Store Supervisor
Industry:
Electrical & Electronics
Employment Period:
April 2021 to May 2022 (13 Months)
Duties and Responsibilities:
- Tracking company stock levels, invoices, and delivery information.
- Manage retail staff, among which includes people working on the floor, and the cashiers.
- Performing inventory inspections.
- Conducting product research of potential suppliers. Sourcing, canvassing and comparing bids of suppliers.
- Negotiating terms and prices with suppliers. Placing bulk orders with suppliers and vendors.
- Reviewing product quality.
- Preparing cost analysis reports on purchases.
- Tracking orders and delivery progress.
- Coordinating with warehouse staff for proper storage.
- Reporting any damaged or faulty purchases.
- Maintaining records of all orders and payments.
- Coordinating with suppliers, delivery team, and warehouse staff.
- Maintaining working relationships with vendors and suppliers.
Purchasing Officer
Industry:
Construction / Building / Engineering
Employment Period:
September 2015 to March 2016 (6 Months)
Duties and Responsibilities:
- Research potential vendors.
- Compare and evaluate offers from suppliers.
- Negotiate contract terms of agreement and pricing.
- Track orders and ensure timely delivery.
- Review quality of purchased products.
- Enter order details (e.g., vendors, quantities, prices) into internal databases.
- Maintain updated records of purchased products, delivery information, and invoices.
- Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
- Prepare reports on purchases, including cost analyses.
- Monitor stock levels and place orders as needed.
- Coordinate with warehouse staff to ensure proper storage.
- Attend trade shows and exhibitions to stay up-to-date with industry trends.
Lead Generation
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2020 to January 2021 (4 Months)
Duties and Responsibilities:
- Prospect leads through relevant channels.
- Qualify leads by levels of interest.
- Coordinate lead gen campaigns with marketing and sales.
- Research prospective customers to identify lead channels.
- Create and curate content for inbound lead channels.
- Initiate cold calls, emails, and other outbound communications.
- Manage leads in the sales pipeline.
Sales Lead Generation - Part-time
Industry:
Others
Employment Period:
April 2023 to September 2023 (5 Months)
Duties and Responsibilities:
- Research potential leads in apollo application.
- Generate 120 leads per day from apollo application.
- Upload the downloaded leads to Neverbounce application for email verifications.
- Save the validated leads email address to google drive for tracking purposes.
- Use instantly application to create email campaigns/ loom video campaigns to be sent out tovalidated leads.
- Upload the validated leads to instantly app together with Calendly link of the client for theleads to have a link to book a schedule.
- Create a loom video for the lead's website and upload the video link file in instantlyapplication together with the email template provided.
- Track all the email address that has been sent out through the campaign and monitor thereplies from each email that has been sent.
- Generate a weekly report and submit it to the CEO directly.
- Research potential leads in seamless application.
- Monitoring of clients that booked a call and inform the CEO.
Accounts Payable Analyst
Industry:
Property / Real Estate
Employment Period:
June 2023 to May 2024 (11 Months)
Duties and Responsibilities:
Purchasing Assistant
Industry:
Manufacturing / Production
Employment Period:
July 2024 to June 2025 (10 Months)
Duties and Responsibilities:
- Build and maintain strong relationships with vendors and suppliers. Negotiate terms, pricing, and contracts to ensure favorable terms for the organization.
- Prepare and process purchase orders accurately and in a timely manner. Review and verify purchase requisitions, ensuring they align with company needs and budget constraints. Acknowledge receipt of purchase orders and communicate order status to relevant teams.
- Coordinate and track shipments to ensure on-time delivery. Work closely with logistics providers to optimize shipping routes and costs.
- Monitor and manage inventory levels to prevent shortages and overstock situations.
- invoices from vendors with purchase orders and goods received.
- Maintain accurate records of all financial transactions related to purchasing.
- Emailing & Calling corresponding with suppliers and vendors
- Following up orders / purchases
- Updating CRM System
- General Administrative duties
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Financial Management
Graduation Date:
January 2, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft ExcelMicrosoft Outlook
INTERMEDIATE ★★
-
GmailCRMMicrosoft Office
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 94.39 MBPS; Upload 94.68 MBPS
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel(R) Core (TM) i7-6700UHQ CPU @ 2.60 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $10.46/hr
Joyce
Candidate ID: 485433
ADVANCED
-
Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics...
INTERMEDIATE
-
Web Design, Video Editing, Photo Editing...
Median Rate
$10.46
$10.96
if $1 = PHP52
$13.12
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.98 per hour or $USD 951.25 per month
Full Time: $USD 10.46 per hour or $USD 1812.98 per month
Remote Staff Recruiter Comments
- Joyce has more than 10 years of experience as Graphic Designer working for Advertising, BPO, eCommerce,Logistics, and IT companies
- She has well rounded experience on doing various tasks which include
- Editing and lay outing digital and print materials
- Designing marketing assets like brochures, flyers, landing pages, email designs and posters
- Creating infographics, dashboards and presentation decks
- Doing illustrations and designing logos
- Executing product design and packaging design
- Doing web site design from mock ups, wire framing and prototyping
- Producing simple video cuts
- She also been an Account Manager wherein she provides project timelines and updates with clients regarding the progression of the projects
- On the side, she has been a real estate agent catering clients who wanted to purchase housing and properties. With her experience also she has been involved on creating graphics for marketing campaigns
- She has experience using tools/applications like
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Adobe Light Room
- Adobe Premiere Pro
- Adobe Acrobat
- Microsoft Power Presentation
- She has managed various e-commerce niches, taking on responsibilities such as:
- Generating listing images
- Editing videos
- Uploading product images and videos
- Designing posters for social media posts
- Creating packaging designs for new products
- Regarding social media management, her experience includes:
- Responding to inquiries
- Producing video reels
- Designing promotional posters
- Photographing products for content
- Planning and scheduling content, as well as myday.
- Boosting posts to increase views
- Facilitating orders for the physical store.
- She can start within a week.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Joyce is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
- She is pleasant and extraverted person, Joyce Anne is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Joyce Anne gets along easily with a wide variety of people.
Employment History
Graphic and Web Designer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2020 to December 2022 (29 Months)
Duties and Responsibilities:
- Supporting the project team in customized asset creation
- Execute user interaction visual design through wireframes, mock-ups, prototyping and testing
- Scoping and creation of design elements as required by the business and or product owners
- Wireframing and design mockups as well as being involved in white-boarding creative sessions in developing the user journey.
- Execute user interaction visual design in order to drive audience engagement and conversion.
- End Results: Emails, Landing Pages, Banners, Website, Collaterals
- Conceiving, specifying, designing, programming, documenting, testing, and bug
Graphics and Web Designer
Industry:
Retail / Merchandise
Employment Period:
January 2019 to January 2020 (12 Months)
Duties and Responsibilities:
- Create products from product development to packaging to branding and promotional images, to ensure accurate brand/product representation across E-commerce platforms.
- Review product listing to manage all digital content listed as scheduled.
- Process product images by retouching all images and uploading in amazon seller central, and archiving all images
Graphic Designer
Industry:
Consulting (IT / Science / Engineering & Technical)
Employment Period:
May 2008 to May 2009 (12 Months)
Duties and Responsibilities:
- Presenting campaign ideas and costings to clients
- Briefing the creative team who will produce the adverts.
- Checking and reporting on the progress of the production.
- Accounts Management
- Coordinating with project-required suppliers from start to end
Account Executive
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2011 to January 2014 (33 Months)
Duties and Responsibilities:
- Presenting campaign ideas and costings to clients.
- Briefing the creative team who will produce the adverts.
- Checking and reporting on the progress of the production.
- Accounts Management
- Coordinating with project-required suppliers from start to end.
Graphic Designer / Event planner/ Events stylist
Industry:
Others
Employment Period:
January 2014 to January 2016 (24 Months)
Duties and Responsibilities:
- Handled event management and event planning
- Design necessary materials e.g. brochures, posters, and booth design if needed
Sales and Marketing Supervisor
Industry:
Transportation / Logistics
Employment Period:
October 2016 to January 2019 (27 Months)
Duties and Responsibilities:
- Monitoring of individual sales’ monthly itinerary and monthly reports. Managing daily work in the creative department
- Oversees print production, graphic arts, and desktop publishing
- Develop concepts for advertising or promotional campaigns
- Executes the company’s brand thru events and partnerships
Graphic Designer/Admin Assistant
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
June 2007 to May 2008 (11 Months)
Duties and Responsibilities:
- Conceptualize and develop layout formats for all printing requirements such as posters, banners, calendars, and invitations for all the departments of the Municipality.
- Performs general clerical duties like photocopying, faxing, mail distribution
Multimedia Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2022 to November 2023 (15 Months)
Duties and Responsibilities:
- Designing and producing attractive multimedia content according to website specifications.
- Creating digital images, video animation, and textual animations.
Brand Designer
Industry:
Arts / Design / Fashion
Employment Period:
February 2024 to March 2024 (0 Months)
Duties and Responsibilities:
- Logo Redesign
- Lead the redesign of the company logo, ensuring it reflects the essence and values of the brand.
- Present multiple design concepts and iterate based on feedback to achieve the desired final logo.
- Style Guide Creation:
- Develop a comprehensive style guide that includes visual elements such as colors, fonts, and imagery.
- Ensure the style guide aligns with the company's identity and can be consistently applied across various platforms.
- Website Update:
- Update the company website with the new brand elements.
- Ensure a seamless transition and consistent visual representation across the online platform.
- Short Video Creation:
- Edit 10-15 second videos for social media outlets, incorporating the new brand elements.
- Create visually compelling and engaging videos that resonate with the target audience.
- Collaboration with Managing Director:
- Work closely with the Managing Director to understand and incorporate their vision into the rebranding process.
- Regularly communicate progress, discuss design concepts, and incorporate feedback.
- Incorporation of Style Briefs:
- Interpret and translate style briefs from the Managing Director into visually appealing and cohesive design concepts.
- Template Design:
- Develop templates for business cards, brochures, and other printed paraphernalia.
- Ensure that the templates adhere to the established brand guidelines and can be easily customized for various purposes
Education History
Field of Study:
Journalism
Major:
AB Mass Communication
Graduation Date:
March 31, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics,
INTERMEDIATE ★★
-
Web DesignVideo EditingPhoto Editing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15878464204
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus Top Gaming F1S
- Processor: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.88/hr
Jean
Candidate ID: 485320
ADVANCED
-
Graphic Design, Video Editing, Photo Editing, Photography...
INTERMEDIATE
-
Logo Design, Adobe InDesign, WordPress, MailChimp...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
She has experience supporting both international (US) and local clients
She also has experience managing a team of visual merchandisers (16 members)
She is adept at doing the following tasks:
- Graphic Designing
- Creating marketing collaterals (logos, flyers, print ads, billboards, posters, outdoor ads, tent cards, tarpaulin, etc.)
- Motion Graphics (GIF creation)
- Photography
- Photo Editing
- Video Editing
- Creating a layout for Social media and website
Her tech stack includes:
- Adobe Photoshop
- Adobe Illustrator
- Adobe Premiere
- Adobe InDesign
- Canva
- Apollo.io
- Snov.io
- Microsoft Office (Excel, Powerpoint & Word)
- Google Drive
Predictive Index Behavioral Profile- Operator
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Jean will work within those standards to ensure repeated successes and high-quality results. Jean has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jean will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
GRAPHIC ARTIST
Industry:
Computer / Information Technology (Software)
Employment Period:
April 2015 to January 2016 (9 Months)
Duties and Responsibilities:
- Worked closely with the marketing team to produce concepts for clients.
- Create layouts in Website and Social Media Platforms
- Create and update OEM materials for CCTV units
GRAPHIC ARTIST
Industry:
Retail / Merchandise
Employment Period:
February 2016 to June 2016 (4 Months)
Duties and Responsibilities:
- Create layouts and produce Outdoor Ads (00H)
- Create layouts in Website and Social Media Platforms
- Help organized events such as ''Araw" Awarding Abenson/ Electroworld
JUNIOR GRAPHIC ARTIST
Industry:
Property / Real Estate
Employment Period:
July 2016 to July 2018 (24 Months)
Duties and Responsibilities:
- Tasked to photograph important events such as Open House and Groundbreaking ceremony
- Create layouts in Website and Social Media Platforms
- Help organized events such as groundbreaking
- Create layouts and produce Outdoor Ads (00H)
JUNIOR - SENIOR GRAPHIC ARTIST
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2018 to August 2022 (48 Months)
Duties and Responsibilities:
- Tasked to make graphics for online/ offline layouts such as flyers, tent cards, tarpaulin, etc
- Monitoring merchandisers and brand's materials deployment
- Creation and monitoring of Social Media Posts for our brands
- Organization of files
Education History
Field of Study:
Advertising/Media
Major:
Fine Arts Major in Advertising
Graduation Date:
April 30, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Video Editing, Photo Editing, Photography, Adobe Photoshop, Adobe Premiere Pro, Adobe Illustrator, Microsoft Office, Google Drive, Apollo, Canva,
INTERMEDIATE ★★
-
Logo DesignAdobe InDesignWordPressMailChimp
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: 159.22 (download), 162.39 (upload)
- Internet Type: Broadband
- Hardware Type: Laptop
- Brand Name: MSI
- Processor: i7-10750H CPU
- Operating System: Windows 11
All-inclusive Rate: USD $8.91/hr
Flordeliz
Candidate ID: 485234
ADVANCED
-
Social Media Management, Customer Service...
INTERMEDIATE
-
Digital Marketing, Graphic Design, Website Management, Administrative Support...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Remote Staff Recruiter Comments
- She holds a Bachelor of Science degree in Civil Engineering.
- Belle has nearly 6 years of work experience, with 2 years in the BPO industry as a customer service representative. She later transitioned to a remote role as a Digital Marketing Virtual Assistant. Currently, she works part-time as a Social Media Manager for an Australian brand, handling various tasks such as managing social media accounts, customer service, and graphic design.
- She is also knowledgeable in email and marketing campaigns, video editing, Calendar management, transcribing, data entry, chat support, and appointment setting.
- She is proficient in using Notion, Click Up, Asana, Trello, Mail Chimp, WordPress, Canva, Social Media Platforms, Xero, Microsoft 365, and Google Applications.
- She can start ASAP.
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Flordeliz Belle has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Social Media Manager (Part time)
Industry:
Arts / Design / Fashion
Employment Period:
February 2023 to July 2024 (17 Months)
Duties and Responsibilities:
- Customer Service
- Graphic Design
- Social Media Management
- Basis bookkeeping and reconciliation using Xero
Digital Marketing Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2021 to October 2023 (24 Months)
Duties and Responsibilities:
- Graphic design
- Building & Updating Website
- Email Campaigns & Marketing
- Video editing & hosting
- Content Calendar Management
- Social Media management
- Admin Task
- Online Portal
- Building Transcribing audio to text
- Landing Page
- Data Entry
- Customer Service
Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2021 to November 2021 (2 Months)
Duties and Responsibilities:
- Recruitment and Appointment Setting
- Contacting prospects
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2019 to September 2021 (26 Months)
Duties and Responsibilities:
- Chat Support
- Email Management and Support
- Assisting new agents
Financial Advisor
Industry:
Banking / Financial Services
Employment Period:
April 2018 to May 2019 (13 Months)
Duties and Responsibilities:
- Researching the marketplace and providing clients with information on new and existing products and services
- Designing financial strategies
- Social Media Marketing
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
March 16, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Food & Beverage Services Management
Major:
Culinary Arts
Graduation Date:
March 28, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media ManagementCustomer Service
INTERMEDIATE ★★
-
Digital MarketingGraphic DesignWebsite ManagementAdministrative Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15546741501
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Ryzen 5
- Operating System: Windows 11
All-inclusive Rate: USD $10.98/hr
Vigor
Candidate ID: 485208
ADVANCED
-
3D Animation, 2D Animation, Video Editing...
INTERMEDIATE
-
Graphic Design...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.98 per hour or $USD 951.25 per month
Full Time: $USD 10.98 per hour or $USD 1902.51 per month
Remote Staff Recruiter Comments
He has been working for more than 12 years now.
He has good communication skills, very professional.
He has handled different roles which includes being employed as a Graphics Designer, 3D Modeler/Visualizer, Layout Artist and as Video Editor.
Industries he worked on include Advertising, Wellness and Fitness, Manufacturing, Real Estate, E-Learning, and Staffing and Recruiting.
With more than a decade of experience in creating 3D models, and interior design, 2D/3D animation, video production, and editing, print, and digital media.
He is adept in the using the following tools/software:
- Photoshop
- Illustrator
- In Design
- After Effects
- Audition
- Lightroom
- Premiere Pro
- 3DS Max
- 3D Maya
- Blender
- Sketchup
- Camtasia
- Zbrush
- 2D/3D Animation
- 3D Modelling/Rendering
- Cinematography
- Digital Painting
- Digital Marketing
- Motion Graphics
- Photo Manipulation
- Photography
- Rigging
- Social Media Graphics
- Social Media Videos
- Video Editing
Predictive Index Behavioral Profile - Specialist
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Driven to achieve operational efficiencies thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Vigor is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Vigor, who takes responsibilities very seriously.
Employment History
3D Visualizer
Industry:
Architectural Services / Interior Designing
Employment Period:
June 2021 to February 2022 (8 Months)
Duties and Responsibilities:
- Detailed design of the furniture and other stuff s in the interior.
- Modeling Interior and Exterior design
- Produces Photo realistic render of the interior.
- Adding lightning to the scene
- Adding texture and UV map on the object
3d modeler/Graphic Designer/Layout Artist
Industry:
Architectural Services / Interior Designing
Employment Period:
March 2011 to March 2016 (60 Months)
Duties and Responsibilities:
- Creating high quality 3D models in interior design.
- Defined detailed environments with the use of 3ds Max toolset.
- Textured assets for rendering.
- Creative in bringing ideas and inspiring the team.
Team Lead / Video Editor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2017 to March 2021 (49 Months)
Duties and Responsibilities:
- A Video localization team that specialize in Multi Video Subtitling, On Screen text and Dubbing.
- 3D lip-syncing with the localized language.
- 2D and 3D creative animation.
- E-learning development.
Video Editor
Industry:
Property / Real Estate
Employment Period:
September 2022 to February 2023 (5 Months)
Duties and Responsibilities:
- Producing High Quality of Real Estate Videos to Social Media Accounts.
Freelance Video Editor
Industry:
Human Resources Management / Consulting
Employment Period:
June 2022 to August 2022 (2 Months)
Duties and Responsibilities:
- Video editing
Supervisor Video editor
Industry:
Grooming / Beauty / Fitness
Employment Period:
February 2022 to May 2022 (3 Months)
Duties and Responsibilities:
- Producing high quality videos of the product for commercials and websites.
- Produces layout and Ads in the website
- Produce quality design of the Sauna accessories
Video editor
Industry:
Property / Real Estate
Employment Period:
March 2023 to December 2023 (9 Months)
Duties and Responsibilities:
- Producing real estate video in social media platforms.
Video and Photo Editor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2024 to Present
Duties and Responsibilities:
- Creating a storyline depending on the client's goal and vision for social media
- Creates video and photo content to showcase the company's branding
- Create various types of shorts and reels, depending on the client's needs and what the client sends us. Some common types of reels include demo reels, showreels, highlight reels, and promotional reels
- Can embed or provide subtitles or closed captioning for the shorts/reels if needed
- Track progress on the projects using Notion
- Can also do spell checks
- Can work independently and should have the initiative to produce an effective output
- Will be doing short-form videos, or Instagram reels, Long firm, YouTube videos, and sometimes photo editing
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Bachelor of Arts Major in Digital Media Arts
Graduation Date:
March 2, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
3D Animation, 2D Animation, Video Editing,
INTERMEDIATE ★★
-
Graphic Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: AMD Ryzen 5 3550H
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Modesto
Candidate ID: 484687
ADVANCED
-
Microsoft Dynamics...
INTERMEDIATE
-
Administrative Support...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.88 per hour or $USD 682.68 per month
Remote Staff Recruiter Comments
- Macky has been working for almost 9 years in the BPO, Educational Institution, Travel Agency and Virtual Assistance Industries where he supported the following tasks:
- Virtual Assistant
- B2B and B2C Marketing
- Phone Support
- Customer Service
- Billing Representative
- Sales Representative
- Recruitment Specialist
- Account Manager
- Email and Chat Support
- Calendar Management
- Date Entry
- Administrative Tasks
- He has an experience handling Telecommunications, Toll Company, E-commerce and healthcare accounts in the BPO Industry.
- When he was working in the BPO Company, He was promoted as mentor who is responsible training the new hires.
- He is proficient using Hubspot, Shopify, slack, skype, zoom, g-suite, MS office and Canva.
- He can start asap, amendable working any shifts and open to any part-time role only.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Modesto Macky is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Modesto Macky gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satis
Employment History
English as Second Language Teacher
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2014 to August 2014 (6 Months)
Duties and Responsibilities:
- Tutored Chinese students the English language.
- Helped improve students' grammar, pronunciation, and vocabulary.
Customer Service / Mentor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2015 to June 2016 (16 Months)
Duties and Responsibilities:
- Accounts specialist of Aussies telecommunication services.
- Attended customer's billing dispute and provided necessary resolution.
- Explained Billing inquiries.
- Processed customers' request on changing account information.
Customer Service Rep
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2016 to March 2017 (7 Months)
Duties and Responsibilities:
- Attended customer's billing dispute and provided necessary resolution.
- Explained Billing inquiries.
- Processed customers' request on changing account information.
Account Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2018 to September 2019 (11 Months)
Duties and Responsibilities:
- Managed corporate accounts by providing them prospective clients through business directories and client referrals.
- Answering and making calls, creating and responding to emails and helped customers find what they want by creating solutions and ensure a smooth sales process.
freelance Email/Chat support, handling
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2020 to Present
Duties and Responsibilities:
- customers' concerns from the status of their orders, placing and changing orders, product inquiries to cancellation of orders.
- Due to my previous experience I was assigned to conduct interviews as well with applicants that are hoping to be part of the company.
Senior Recruiter, Level III
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2020 to February 2021 (2 Months)
Duties and Responsibilities:
- As a Senior Recruiter, I am directly responsible for the delivery of offshore-based recruitment services to our client in the US (Healthcare organizations mostly).
- I am covering different tasks in the areas of active and passive sourcing, pre-assessment, candidate and employer scheduling as well as ongoing candidate engagement just to name a few.
Business Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2021 to Present
Duties and Responsibilities:
- As a VA for a travel company in Hawaii I am responsible for taking in calls and making reservations for excursions that we have.
- I attend to customers and interact with them via phone, email or chat. I am directly responsible in responding to inquiries about our products and services.
- Some of my responsibilities also include, but are not limited to, gather and update customer's info and handle admin tasks (check employees timesheet and send pay slips to employees).
Education History
Field of Study:
Major:
Graduation Date:
January 1, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft Dynamics
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ACER Aspire 3
- Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
- Operating System: Windows 11
All-inclusive Rate: USD $17.17/hr
Ledricz
Candidate ID: 484643
ADVANCED
-
Python, Odoo, HTML, CSS...
INTERMEDIATE
-
Google Apps, Google Tag Manager, Google Merchant...
Median Rate
$17.17
$18.17
if $1 = PHP52
$22.50
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 17.17 per hour or $USD 2976.81 per month
Remote Staff Recruiter Comments
He has experience supporting clients from the US
He has handled roles that include working as Junior Web Developer, IT Support Associate, and Junior High school teacher
He is adept at doing the following tasks:
- Redesigning websites
- Customizing Odoo/Open ERP modules
- Creating new modules from scratch
- Setting up Odoo multi-website from scratch
- Creating and customizing the Odoo website
- Upgrading modules to make it compatible with the new version
- Import/Export data from one database to other databases
- Odoo 8, 9, 10, 11, 15 & 16 (Basic)
- Odoo 12, 13, 14 (Expert)
- Web Servers: Nginx
- Javascript
- Jquery
- HTML
- Python
- Bootstrap
- Google Cloud
- Management Versioning (GitHub & GitLab)
- Linux
- Windows
- Windows server
- pgAdmin
Predictive Index Behavioral Profile- Promoter
Strongest Behaviors
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
Bon is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active, and responsive in social situations.
The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Bon to be liked and accepted, and he expresses himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
Junior High School Teacher
Industry:
Education
Employment Period:
June 2017 to March 2018 (9 Months)
Duties and Responsibilities:
- Teaching Highschool Physics and Geography to 1st year and 2nd year students (K-12)
Junior Web Developer
Industry:
Education
Employment Period:
April 2019 to June 2021 (26 Months)
Duties and Responsibilities:
- Development and/or maintenance of eCommerce websites using Odoo.
IT Support Associate
Industry:
Consulting (Business & Management)
Employment Period:
July 2021 to January 2023 (18 Months)
Duties and Responsibilities:
- Development and/or maintenance of eCommerce websites using Odoo.
Education History
Field of Study:
Physics
Major:
Physics
Graduation Date:
March 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Python, Odoo, HTML, CSS, Bootstrap, JavaScript, jQuery, SEO, Git, Remote Access,
INTERMEDIATE ★★
-
Google AppsGoogle Tag ManagerGoogle Merchant
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14322221449
- Internet Type: Cable
- Hardware Type: Laptop
- Brand Name: AsusTEK Computer Inc.
- Processor: Intel i5 9th generation
- Operating System: Windows 11
All-inclusive Rate: USD $8.39/hr
Marvin
Candidate ID: 484429
ADVANCED
-
PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation...
INTERMEDIATE
-
Procurement, Cost Engineering, Structural Design...
Median Rate
$8.39
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.39 per hour or $USD 727.44 per month
Full Time: $USD 8.39 per hour or $USD 1454.88 per month
Remote Staff Recruiter Comments
He has experience working closely with US and Australian clients which are both from the Construction industry
He is proficient in doing the following tasks:
- Prepares Bill of quantities
- Compiles Bill of materials
- Creating structural drawings mostly rebars and concretes using AutoCAD software
- Preparing erection and shop drawings
- Conducted estimation of materials like steel (columns and beams), floor/roof trusses, wall & floor panels, siding, roof types, and etc.
- Interpreting building plans ( blueprints and drawings)
He used the following tools/software:
- Planswift (6 yrs.+)
- Bluebeam
- AutoCAD
- Shear 97
- ShearCAD
- Microsoft Office application (Word and Excel)
He is amenable to working the dayshift for any full-time role.
Predictive Index Behavioral Profile- Artisan
https://www.predictiveindex.com/reference-profile/artisan/
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Behavioral Summary
Marvin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.
With experience and/or training, Marvin will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he is motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Marvin plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Steel Detailer/CAD Operator
Industry:
Manufacturing / Production
Employment Period:
November 2006 to December 2009 (37 Months)
Duties and Responsibilities:
• Prepares two primary types of drawings: Erection drawings and Shop drawings
• Generate the drawings that the fabricator will use to cut and weld all the necessary members.
• Generates the layout instructions to facilitate the installation and erection of the steel framework.
• Compilation of Bills of Materials, Field and Shop Bolt Lists, and other documentation as required.
• Drafting erection and fabrication drawings of stairs, handrails, and other miscellaneous and ornamental metal items or structural steel.
Quantity Surveyor/Estimator
Industry:
Construction / Building / Engineering
Employment Period:
December 2009 to December 2015 (72 Months)
Duties and Responsibilities:
• Preparation of Bill of Quantity with complete unit price.
• Preparing cost comparison and evaluate the unit rate of the sub-contractors quotation.
• Coordinate with approved vendors for the supply and sub-contract quotation.
• Evaluate tender clarification in order to incorporate in tender price.
• Reviewing tender and contract documents.
Rebar Detailer
Industry:
Construction / Building / Engineering
Employment Period:
May 2016 to July 2017 (14 Months)
Duties and Responsibilities:
• Create structural drawings or project plans using AutoCAD or another computer-aided design program to describe the specifications for rebar or other steel construction materials in a project.
• Explores design data shown on the design drawings and project specifications to detail or record all the reinforcing steel members required for a specific section of the structure.
• Placing drawings for concrete reinforcing steel & Shop drawings for structural members.
• Reviewing all jobs weekly to ensure contracts are on schedule.
Steel Estimator
Industry:
Manufacturing / Production
Employment Period:
November 2017 to April 2022 (53 Months)
Duties and Responsibilities:
• Prepare estimates on new projects and estimate prices on change orders.
• Read and interpret job bid instructions and detailed specifications for preparations of estimates.
• Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
• Computes costs by analyzing labor, material, and time requirements.
Freelance Estimator/ Exterior Finish
Industry:
Construction / Building / Engineering
Employment Period:
July 2022 to November 2023 (16 Months)
Duties and Responsibilities:
- Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
- Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
- Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
- Perform other duties and responsibilities as required and assigned
Freelance Estimator/Exterior Finisher
Industry:
Construction / Building / Engineering
Employment Period:
May 2022 to June 2022 (1 Months)
Duties and Responsibilities:
- Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
- Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
- Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
- Perform other duties and responsibilities as required and assigned.
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
January 1, 2003
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation, Quantity Surveying, AutoCAD, Drafting, Project Management,
INTERMEDIATE ★★
-
ProcurementCost EngineeringStructural Design
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14626811459
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Aspire A514-54
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.36/hr
Siena
Candidate ID: 483485
ADVANCED
-
Customer Service, Retail, Academic Research, Executive Support...
INTERMEDIATE
-
Email management, Chat Support, Sales...
Median Rate
$7.36
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.36 per hour or $USD 637.91 per month
Full Time: $USD 7.36 per hour or $USD 1275.83 per month
Remote Staff Recruiter Comments
- Siena has 8 years of relevant work experience. She has performed various roles in different companies where she supported the following tasks:
- Virtual Assistance
- Lead Generation
- Customer service
- Data entry
- Sales
- She has been working as a virtual/executive assistant for 2 years now and did:
- Email management
- Calendar management
- Minutes of the Meeting
- Inbound and Outbound Calls
- Power Point Presentations
- Research
- Records keeping
- Social media management
- Database building
- Travel arrangements
- She worked with, Canadian, and American client.
- Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
- She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
- She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.
Strongest Behaviors
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
- Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
- Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
Siena Maris is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
Employment History
Financial Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2010 to January 2012 (22 Months)
Duties and Responsibilities:
- As Financial Specialist my job is to perform cost analyses and evaluate current accounting trends. Also, I recommend, design and monitor short-term and long-term investment strategies.
Back Office Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2012 to January 2014 (22 Months)
Duties and Responsibilities:
- I do complete analysis of queries related to specific orders and contracts and these queries are communicated via email or phone. I update customers regularly and provide the progress of their queries followed by complete resolution within the agreed service level. If customers got more complex queries, I ensure proper escalation process to adhere and resolve their concerns.
Sales Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2015 to October 2017 (26 Months)
Duties and Responsibilities:
- As Sales Associate I am responsible for all sales activities, from lead generation through close. The skills I acquired from this job are: deliver prepared sales scripts to persuade potential customers to purchase a product or service, respond to question, identify and overcome objections, take the customer through sales process, obtain customer information, follow up on initial contact, complete records of telephonic interaction, order and accounts.
Business Development Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2017 to October 2018 (11 Months)
Duties and Responsibilities:
- As business development executive I am tasked with the job of helping business grow. My priority is to assist the company acquire new customers and sell additional products or services to existing ones; my role is crucial for any business with the ambition to expand or the necessity to diversify its clientele. Effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations.
Retention Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2019 to February 2021 (25 Months)
Duties and Responsibilities:
- As a Retention Specialist, I implement customer retention strategies to increase loyalty and retain business. I analyze customer feedback, negotiate with customers, implement retention strategies and compile reports.
Executive Virtual Assistant
Industry:
Environment / Health / Safety
Employment Period:
March 2021 to May 2022 (14 Months)
Duties and Responsibilities:
- As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, create presentations and address employees administrative queries.
Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2021 to January 2022 (6 Months)
Duties and Responsibilities:
- Being a Virtual Assistant of Digitally De-cluttered, I help clients de-clutter digital spaces. I organize clients' files on Google Drive and One Drive and I help clients with some administrative tasks.
Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2021 to August 2021 (0 Months)
Duties and Responsibilities:
- Help the client organize her Digital Space. I was also tasked to help her with some administrative jobs.
Executive Virtual Assistant
Industry:
Education
Employment Period:
October 2021 to December 2022 (14 Months)
Duties and Responsibilities:
- As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, conducting research, create presentations and address employees administrative queries.
Education History
Field of Study:
Mass Communications
Major:
Mass Communication
Graduation Date:
March 1, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Retail, Academic Research, Executive Support, Virtual Assistant Skills,
INTERMEDIATE ★★
-
Email managementChat SupportSales
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: DirectX
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $13.04/hr
Paulo
Candidate ID: 483216
ADVANCED
-
Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management...
INTERMEDIATE
-
BAS Reporting, Tax compliance, QuickBooks...
Median Rate
$13.04
$13.73
if $1 = PHP52
$16.73
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 13.04 per hour or $USD 2260.61 per month
Remote Staff Recruiter Comments
- Paulo is a Commerce graduate with a major in Management Accounting. He has more than 10 years of relevant experience and worked with local and international clients. He's been exposed to a number of industries such as IT, recruitment, insurance, construction, and food and beverage. His most recent employment was with an outsourcing company where he dealt with 23 clients based in New Zealand and carried out the following tasks:
- Financial statement preparation
- Bank reconciliation
- Account reconciliation
- Intercompany reconciliation
- GST reconciliation and filing
- Payroll preparation
- With this employment, he started as a Management Accountant and got promoted to Team Leader where he handled up to 6 team members, supervising, delegating tasks, and training them.
- He is knowledgeable about BAS.
- Locally, he did government compliance and taxation.
- He holds certificates for Xero Advisor and Xero Payroll.
- Paulo is well-versed with Xero, Google Workspace (Spreadsheet, Document, Drive, Meet), PayHero, WorkflowMax, QuickBooks Desktop, Microsoft Office Apps (Excel, Outlook, Word), Peachtree, and Process Manager.
- He can start immediately.
- He prefers working the day shift but can consider the graveyard shift too, full-time.
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Paulo is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Paulo, who takes responsibilities very seriously.
With experience and/or training, Paulo will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Paulo is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Accounting Staff
Industry:
Printing / Publishing
Employment Period:
April 2008 to March 2012 (47 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Trial Balance, Schedules and Chart of Accounts
- Supervises the cost estimator, credit & collection & post calculation
- Engage in all Government transactions
- Inventory Management
- Reconciliations (inter company, inventory, etc.)
Executive Finance
Industry:
Printing / Publishing
Employment Period:
June 2012 to May 2013 (10 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement - P&L and Balance Sheet
- Directly Reporting to the Officials at Hongkong
- Generating Financial Reports which are needed by Hongkong Officials for Decision Making
- Budget, Cash Flow & Bank Reconciliations - Dollar and Peso Account.
- Employees Payroll and Fringes
- Engage in all Government transactions
- Intercompany reconciliation
- Fixed Assets & CAPEX
Accountant
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
November 2014 to January 2016 (14 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Directly Reporting to the CEO
- Generating Financial Reports which are needed for decision making and planning
- Budget, Cash Flow & Bank Reconciliations
- Accounts Payable
- Organizing the System (POS & Accounting)
- Setting and implementations of Controls and Standard procedure
- Inventory management
Accounting Officer
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
March 2017 to January 2018 (10 Months)
Duties and Responsibilities:
- Preparation of Financial Statement for Japanese concept, composes of 3 Companies and has 21 branches and 3 commissaries.
- Setting and implementations of Controls and Standard procedure
- Generating Financial Reports which are needed for decision making and planning
- Bank Reconciliations
- Supervising and training Accounting team and checking the accuracy and timeliness of their works
- Costing and Cost analysis
Accounting Officer
Industry:
Construction / Building / Engineering
Employment Period:
May 2018 to July 2019 (13 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Subsidiary Ledgers
- Setting and implementations of Controls and Standard procedure
- Generating Financial Reports which are needed for decision making and planning
- Bank Reconciliations
- Supervising and training Accounting team and checking the accuracy and timeliness of their works
- Costing and Cost analysis
- Assets and Inventory Management
Finance Officer
Industry:
Computer / Information Technology (Software)
Employment Period:
July 2019 to July 2021 (23 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Subsidiary Ledgers
- Setting and implementations of Controls and Standard procedure
- Generating Financial Reports which are needed for decision making and planning
- Bank Reconciliations
- Supervising Accounting Staff and delegating tasks
- Handles all Government Transactions (SEC, BIR, SSS, PHIC, HDMF )
Team Leader/Management Accountant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2021 to July 2023 (21 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Financial Statement
- Preparation of Subsidiary Ledgers
- Generating Financial Reports which are needed for decision making and planning
- Maintaining the completeness and accuracy of data in Xero
- Bank Reconciliations and Account Reconciliations
- Supervising Accounting Staff and delegating tasks
- Checking the work of the Accounting team
- GST reconciliation and Filing
- Setting and implementations of Controls and Standard procedure
- Setting up processes and process notes
- Payroll preparation
Senior Accountant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2023 to November 2024 (16 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Management Reports
- Preparation of Subsidiary Ledgers
- Generating Financial Reports which are needed for decision making and planning
- Maintaining the completeness and accuracy of data in Xero
- Bank Reconciliations and Account Reconciliations
- GST reconciliation and Filing
- Costing and Cost Analysis
Freelance Accountant
Industry:
Accounting / Audit / Tax
Employment Period:
October 2024 to June 2025 (7 Months)
Duties and Responsibilities:
- Bookkeeping and Preparation of Management Reports
- Preparation of Subsidiary Ledgers
- Generating Financial Reports which are needed for decision making and planning
- Maintaining the completeness and accuracy of data in Xero
- Bank Reconciliations and Account Reconciliations
- GST reconciliation and Filing
- Costing and Cost Analysis
Education History
Field of Study:
Major:
Computer Technology
Graduation Date:
March 2, 2012
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Certified Management Accounting
Graduation Date:
January 2, 1998
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Commerce
Major:
Management Accounting
Graduation Date:
January 1, 2003
Located In:
Philippines
License and Certification: :
- Certified Management Accountant
- Certified Xero Advisor
- Certified Payroll Xero Advisor
Skills
ADVANCED ★★★
-
Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management, Xero, Microsoft Excel, Google Spreadsheet, Financial Statements, Bookkeeping, Financial Reports, Process Improvement, General Accounting, Accounting, Office 365,
INTERMEDIATE ★★
-
BAS ReportingTax complianceQuickBooks
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17066006360
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i7
- Operating System: Windows 11
All-inclusive Rate: USD $9.63/hr
Jeli
Candidate ID: 482314
ADVANCED
-
Google Apps, Slack, Hubspot CRM, Hootsuite...
INTERMEDIATE
-
Phone Support, Appointment Setting, Email Marketing, Email Support...
Median Rate
$9.63
$10.07
if $1 = PHP52
$11.97
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.53 per hour or $USD 825.92 per month
Remote Staff Recruiter Comments
- Lai has more than 10 years of relevant experience.
- She worked for 8 years in the BPO providing customer service and shifted to remote work in 2018 as a virtual assistant for real estate clients for 4 years.
- She is adept in performing the following:
- Customer support
- Inbound Sales
- Appointment setting
- Email marketing and management
- Social media management and marketing
- Order fulfillment
- Cold calling
- Lead sourcing
- Skip tracing
- Other admin tasks like contract sending
- She used applications and tools such as Google Suite, Slack, Hubspot, HootSuite, Zillow, MailChimp, Asana, Trello, ZoomInfo, Trulia, and DocuSign.
- She can start ASAP.
- She can work anytime for any part-time or full-time position.
Strongest Behaviors
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
- Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Jeli Marie is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.
This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.
Employment History
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2009 to July 2011 (26 Months)
Duties and Responsibilities:
- Received inbound calls regarding their queries about booking, changing and canceling their hotel, flight and car reservations Answered multiple calls a day Called hotels, airlines and car companies regarding customers concerns Subject Matter Expert
- Assisted new employees on the work around and the processes of the account Listened to their calls for quality purposes Took supervisor calls
Publishing Consultant / Sales
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2011 to August 2012 (12 Months)
Duties and Responsibilities:
- Did outbound phone calls to aspiring authors and offered publishing packages that best suit their needs in publishing their books Did some follow up calls with the authors Offered marketing for their book Aegis People Support
Implementation Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2015 to July 2016 (12 Months)
Duties and Responsibilities:
- Updated rates, availability, promos and photos on website Emailed hotel representatives to ask for updated information of the hotel Did weekly video group meetings with the direct client Trained on how to use a CRM and was tasked to train colleagues Responded to customer and client emails
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2016 to June 2017 (10 Months)
Duties and Responsibilities:
- Resolved complaints, problems or questions while demonstrating professionalism and courtesy to customers.
- Answered inbound phone calls and addressed customer's inquiries about buying or selling on the website Provided first call resolution to client inquiries on technical issues by using active listening skills and thorough knowledge of company products/services
Logistics Assistant
Industry:
Others
Employment Period:
August 2017 to September 2018 (13 Months)
Duties and Responsibilities:
- Created, processed and edited orders
- Updated orders tracking and invoice numbers
- Created end of day reports Submitted tracking and invoices
- Maintained vendor’s portal ,making sure there are no pending orders, no cancellations and changes
General Virtual Assistant
Industry:
Others
Employment Period:
July 2018 to June 2022 (46 Months)
Duties and Responsibilities:
- Followed a script-driven call flow and handle questions and objections
- Gauged seller motivation
- Input data into a CRM (Zillow) form
- Send SMS to possible leads
- Sourced leads and perform skip tracing
- Completed property research and comparative market analysis (comparable)
- Created basic spreadsheets using Google Sheets or Excel Managed Leads
- Set up accounts for Facebook, Twitter, Instagram, and LinkedIn
- Created and posted contents in
- Facebook and Instagram
- Performed graphic design using Canva
- Replied to messages and comments
- Created email campaigns
- Created lists on where to send email campaigns
- Responded to emails
- Organized Email
Client Services Representative
Industry:
Others
Employment Period:
February 2023 to December 2023 (9 Months)
Duties and Responsibilities:
- Send Construction updates to clients and brokers Request registration updates from developers via email
- Send title updates to clients and brokers Update necessary details in the CRM (Registration dates, construction updates, etc) Saved client’s documents in there respective Gdrive.
- Mark up & send clients working drawing and other documents via Docusign
- Responded to clients queries about build updates and title updates
- Created presentations for clients
- Requested information from client that the builder needs
- Maintained good relationship with the clients by responding to there queries and keeping them up to date in all necessary updates
Real Estate Executive Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
May 2024 to September 2024 (3 Months)
Duties and Responsibilities:
- Email Management
- Manage the agent's inbox and calendar efficiently
- Calendar Management
- Create and manage tasks for the real estate agent
- Data Entry
- Maintain the agent's CRM (Customer Relationship Management) system
- Enter listings into MLS (Multiple listing services directory)
- Prepare seller disclosure packets prior to on market date
- Order and scheduling of listing photo/vid shoot
- To undergo training for transaction coordinating for seller and buyer sides Participate in weekly meeting recap
- Complete assigned client touch points (emails, mailers, comment on social posts)
- Prospect the agent's client database via phone texts, or emails
- Create Comparative Market Analysis (CMAs) for past clients for annual financial review
- Create and edit email templates via messaging platforms
- Coordinate with third-party service providers such as pest and home inspectors
- Create and curate content for social media
- Write blog posts, newsletters, captions (assisted by AI)
- Schedule and post content
- Improve SEO and online visibility
- Create both print and digital content using tools such as Canva
- Perform basic editing of photo and video content
- Design newsletters, brochures, flyers, postcards, and flipbooks
- Manage newsletter recipient lists
Education History
Field of Study:
Engineering (Computer/Telecommunication)
Major:
Electronics and Communication Engineering
Graduation Date:
January 1, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Google Apps, Slack, Hubspot CRM, Hootsuite, MailChimp, Asana, Trello, DocuSign,
INTERMEDIATE ★★
-
Phone Support, Appointment Setting, Email Marketing, Email Support, Social Media ManagementCold CallingLead GenerationLogisticsSales
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment:
- Speed Test Result: https://www.speedtest.net/result/14331549335
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name:
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Ailyn
Candidate ID: 481980
ADVANCED
-
Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills...
INTERMEDIATE
-
Email Marketing, Email Handling, Calendar Management...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- She has 12 years of work experience as a Virtual Assistant in Real the Estate, Non-Profits, and Advertising/Marketing industries.
- She has a degree in Bachelor of Science in Secondary Education
- She is proficient in performing the following task:
- Calendar Management
- Email Marketing
- Lead Generation
- Appointment Setting
- File Management
- Managing Rental Properties
- Invoicing
- Telemarketing
- She has basic knowledge of SEO and processing Accounts Receivable and Payable
- She is adept at using the t and applications like:
- Trulia
- Zillow
- Slack
- Microsoft Office 365
- Google App
- Adobe Acrobat
- DocuSign
- As an Executive Assistant she has experience in doing the following tasks:
- Overseeing email correspondence
- Arranging significant meetings, whether virtual or face-to-face
- Handling various appointments, both work-related and personal
- Managing social media activities and communication
- Compiling and maintaining digital files
- Collecting information
- Crafting presentations
- Handling reservations and bookings of various types
- Maintaining and refreshing contact databases
- Coordinating and overseeing all scheduling and calendars, among other tasks.
- She can start as soon as possible. For any full-time or part-time position
Predictive Index Behavioral Profile - Specialist
Strongest Behaviors
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
Ailyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
With experience and/or training, Ailyn will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ailyn is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Transaction Coordinator
Industry:
Others
Employment Period:
February 2021 to November 2022 (21 Months)
Duties and Responsibilities:
- Setting up appointments
- Closing deals
- Verifying information
Affiliate Assistant
Industry:
Others
Employment Period:
August 2019 to December 2020 (15 Months)
Duties and Responsibilities:
- Checking affiliate emails & calendar
- Coordinate with affiliates for upcoming promotions
- Update external JV promo stats
- Update receipt stats
- Update stats from Incoming Promotions (For the first 3 days after they promote)
- Update affiliate Accounts Receivable information on Dashboard
- Check Stripe for disputes
Virtual Assistant
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
April 2010 to April 2011 (12 Months)
Duties and Responsibilities:
- Calendar management
- Email handling
- Customer support
- Transcription
- Lead mining
- Google drive
Virtual Assistant/SEO Consultant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2010 to June 2011 (12 Months)
Duties and Responsibilities:
- Realeflow upload listings
- Social Networking Site Management
- Calls to Prospect Sellers / Buyers pre-qualifying
Virtual Assistant/ /SEO Consultant/Transaction
Industry:
Property / Real Estate
Employment Period:
January 2012 to July 2018 (78 Months)
Duties and Responsibilities:
- Real Estate Posting
- MLS Listing
- Trulia
- Zillow
- Redfin
- Postlets
- Cartavi – Docusigning (electronic signing)
- Setting up Appointment for Showing / Clients
- Lead Generation
- Can post, renew and repost ads
- Managing Rental Properties
- Managing Google calendar
- Follow-up on Prospect buyers and tenants
- Uploading files via dropbox.com
- Scheduling Home Inspection and Radon Test
- Creating Contracts –Lease Agreements, Listing Agreement, Offers, Commercial Listing etc.
Executive Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
March 2023 to July 2023 (4 Months)
Duties and Responsibilities:
- Email management
- Scheduling meetings via Zoom or in person
- Managing appointments
- Social media management and communication
- Creating presentations
- Managing and updating contact lists
- Scheduling and managing all calendars.
Education History
Field of Study:
Education/Teaching/Training
Major:
Secondary Education
Graduation Date:
March 30, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills,
INTERMEDIATE ★★
-
Email MarketingEmail HandlingCalendar Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result: https://www.speedtest.net/result/14775091461
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customized Desktop
- Processor: Intelcore i3
- Operating System: Windows 10
All-inclusive Rate: USD $6.84/hr
April
Candidate ID: 481686
ADVANCED
-
Customer Service, Clerical Skills, Digital Marketing, Customer Handling...
INTERMEDIATE
-
CRM, Slack, Microsoft Office...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.88 per hour or $USD 682.68 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
She spent her career in the BPO industry as Customer Service Representative, Technical Support, and Healthcare Support Associate for 8 years where she performed the following tasks:
- Answering customer billing, order, and invoice inquiries
- Troubleshooting devices
- Account Activation
- Customer retention
- Upselling
- Handling inbound and outbound calls
- Email and chat support
- Book appointments with Doctors
- Advise clients about insurance plans
She is proficient in using the following tools:
- Microsoft Office Suite (Word and Excel)
- Cisco
- Atlas
She is amenable to working a dayshift schedule for either full-time or part-time roles
Predictive Index Behavioral Profile- Altruist
https://www.predictiveindex.com/reference-profile/altruist/
Strongest Behaviors
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Behavioral Summary
A pleasant and extraverted person, April is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make her readily approachable. April gets along easily with a wide variety of people.
Her drive is directed at working with and for others. She derives particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, April can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Works at a faster-than-average pace; is attentive to details and both quick and accurate in handling them.
Employment History
Level II Customer Care Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2008 to January 2010 (16 Months)
Duties and Responsibilities:
- Delivering World Class Customer Service and Building Customer Satisfaction and Loyalty.
- Troubleshooting the product and services to best fit their needs and expectations.
- Identifying, researching and solving customer’s issues/complaints. Issues such as Billing, Financial and Technical problems.
- Answering phone calls to respond to orders, general inquiries, invoice questions.
Administrative Assistant
Industry:
Employment Period:
October 2011 to May 2017 (67 Months)
Duties and Responsibilities:
- Answering and receiving phone calls.
- Sending faxes and emails in matters related to the office jobs and related works.
- Filling documents as per the requirement of the Manager and by updating files and registers related to attendance and work of the staff.
- Checking Telegraphic Transfers from clients.
Technical Support / Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2018 to April 2023 (62 Months)
Duties and Responsibilities:
- Responsible for answering and resolving advanced product technical-support questions received from customers.
- Guidance of the users to support them in becoming more productive
- Support in the development of programs to train the customer on how to properly use the products
- Evaluation of the systems' problems to recommend enhancements
Healthcare Support Associate (Part-time)
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2021 to March 2023 (26 Months)
Duties and Responsibilities:
- Greeting Customer in a friendly, professional manner.
- Furnishing members and Health care practitioners with details regarding members benefits.
- Provide pre-authorization for medical treatment, and outline information regarding co-payments
- Advise current and prospective members about the most suitable plans based on their needs.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Information Management
Graduation Date:
April 30, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Clerical Skills, Digital Marketing, Customer Handling,
INTERMEDIATE ★★
-
CRMSlackMicrosoft Office
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14307715606
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: RYZEN 5
- Operating System: Windows 11
All-inclusive Rate: USD $12.53/hr
Ezrael
Candidate ID: 481525
ADVANCED
-
Graphic Design, Adobe Photoshop, Adobe Illustrator, Adobe After Effects...
INTERMEDIATE
-
Adobe Premiere, Adobe Dreamweaver, Video Editing, Canva...
Median Rate
$12.53
$13.18
if $1 = PHP52
$16.00
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 12.53 per hour or $USD 2171.08 per month
Remote Staff Recruiter Comments
- Ezra has been working for more than 10 years mostly within the Architectural, Media, and Advertising industries.
- His skills & expertise are in Graphics Design/Multimedia which include:
- Creating marketing collaterals
- E-learning designs
- Architect floor plans
- Stage Events, Booths & Posters designs
- Social Media posts
- Motion Graphics
- Product packaging designs
- He is proficient in using the following tools/software:
- Adobe Photoshop, Illustrator, Indesign, Premiere, After Effects
- Jira
- Canva
- VIZRT (Artist, Operations)
- Cinema 4D (similar to CAD tools)
- MS Office
- Ezra always makes sure that his tasks and deadlines are being met producing also high-quality work.
- He is available to start in a week notice
Strongest Behaviors:
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Ezrael has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Freelance
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2009 to July 2009 (1 Months)
Duties and Responsibilities:
- Advertising Collateral design
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2011 to June 2011 (2 Months)
Duties and Responsibilities:
- Advertising Collateral designs
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2011 to July 2011 (1 Months)
Duties and Responsibilities:
- Advertising Collateral designs
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2015 to October 2017 (33 Months)
Duties and Responsibilities:
- Designs (Stage Event, Booths, Collaterals, Posters, OBB and Logo Play)
- Manage co-artist, handle meetings and presentations Driven
Social Media Manager
Industry:
Education
Employment Period:
September 2018 to September 2019 (12 Months)
Duties and Responsibilities:
- Manage social media, boosting, answer inquiries, marketing collaterals, create and maintain a website.
- Handle CCTVs Camera and their computer network.
Design Partner
Industry:
Architectural Services / Interior Designing
Employment Period:
June 2010 to October 2010 (4 Months)
Duties and Responsibilities:
- Architect floor plan design, Collaterals
Senior Graphic Designer
Industry:
Computer / Information Technology (Hardware)
Employment Period:
February 2021 to February 2023 (24 Months)
Duties and Responsibilities:
- B2B, Marketing Design, Web Ads, Motion Graphics
SENIOR GRAPHIC DESIGNER
Industry:
Entertainment / Media
Employment Period:
November 2018 to January 2021 (26 Months)
Duties and Responsibilities:
- Augmented Reality, Virtual Sets, Motion Graphics, Offline and Online Design templates
MULTIMEDIA DESIGNER | CONSULTANT
Industry:
Exhibitions / Event management / MICE
Employment Period:
January 2018 to October 2018 (9 Months)
Duties and Responsibilities:
- Job Role: Designs (Events, Advertising marketing collaterals), Supervise co-artist, create a systems for Creative Department and Installing & configuring computer hardware, software, systems, networks
SENIOR GRAPHIC DESIGNER
Industry:
Entertainment / Media
Employment Period:
November 2011 to November 2017 (72 Months)
Duties and Responsibilities:
- Designs (Offline, Online Design, Segment Titles, Logo Play and Broadcast design)
- Supervise co-artist
Graphic Designer and Video Editor
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
August 2023 to March 2024 (7 Months)
Duties and Responsibilities:
- Brand guidelines, Social Media Graphics, Social Media Videos, and Editing videos for the automotive dealership.
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Multimedia Arts
Graduation Date:
March 10, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Captivate, Adobe Encore, Adobe Photoshop Lightroom, Cinema 4D, Figma,
INTERMEDIATE ★★
-
Adobe PremiereAdobe DreamweaverVideo EditingCanvaAutodesk Maya
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 230.95 MBPS Upload: 294.81 MBPS
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Eloisa
Candidate ID: 481517
ADVANCED
-
Accounts Payable Management, Cash Disbursement...
INTERMEDIATE
-
Customer Support, Bank Reconciliation...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Eloisa has more than 10 years of experience specializing in accounts payable.
- She worked in the BPO, retail, finance, and security industries.
- She is proficient in performing the following:
- Accounts payable management
- Disbursement transactions
- Petty cash replenishment
- Entering and loading supplier's invoices into the system (both international and local)
- Check preparation
- Assisting with bank reconciliation
- Depreciation report updates
- Generation of aging reports
- Customer and vendor support
- She used QuickBooks, SAP Business 1, SAP R/3, Passport Software, MS Outlook, and MS Excel.
- She can start ASAP.
- She is amenable to working in any time zones for part-time or full-time position
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Eloisa Mae will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
Sr. Accounts Payable Accountant
Industry:
Security / Law Enforcement
Employment Period:
September 2016 to June 2022 (68 Months)
Duties and Responsibilities:
- Executes and processes day-to-day accounts payable tasks, including high volume data entry
- Enters and loads suppliers’ invoices into the accounting system with appropriate description, project codes and VAT breakdown.
- Maintains and monitors Accounts Payable Report to ensure payments are made on a timely basis.
- Prepares disbursement vouchers with corresponding supporting documents.
- Processes petty cash replenishment, cash advances, liquidation, and expense reimbursement and addresses issues with supporting documents directly with concerned employees.
- Ensures that all received supporting official receipts/sales invoices from suppliers/employees are completely filled out with correct company details and other information as mandated by BIR.
- Prepares check for approved disbursement vouchers.
- Coordinates with suppliers regarding check releasing schedule.
- Prepares BIR Form 2307, if applicable.
- Collaborates and assist in the month-end closing procedures such as bank reconciliation, depreciation update, inventory tracking and tax filings.
- Maintains Cash Flow Projection, payment Schedule and handles remittances of withholding taxes
- Assist in addressing queries relating to payment of suppliers’ invoices.
- Ensures compliance to Generally Accepted Accounting Principles (GAAP); company policies and procedures; and BIR and LGU tax rules and regulations.
- Files and organizes complete documents for all financial transactions relating to disbursements
- Assist the Chief Accountant during interim and annual external audit
- Perform other A/P duties and responsibilities that may be assigned from time to time.
- Resolve complex or critical issues which go beyond AP capabilities
- Provide functional and technical in-depth analysis in support of project scope and objectives for AP
- Respond to high priority and/or complex internal customers and vendors requests promptly, correctly, and appropriately
Senior Accounting Assistant – Accounts Payable
Industry:
Accounting / Audit / Tax
Employment Period:
April 2014 to April 2016 (24 Months)
Duties and Responsibilities:
- Enter and validate invoice data with high degree of accuracy and efficiency into customer ERP system.
- Work with customer and supplier inquiries via email and phone calls.
- Handle shared mailbox to answer Emails – Non Voice Request from Clients and Vendors, verifications and clarifications to locations and payment request.
- Submit vendor master file maintenance requests.
- Reconcile transactions and accounts.
- Review, balance and interpret computer reports and make corrections.
- Assist in preparing operating and management reports.
- Monitor working queues to meet all Service Level Agreement.
- Apply analytical skills to support process improvement. Responsible to meet department productivity and quality goals.
- All other assigned duties
Senior Accounting Assistant / Accounts Payable
Industry:
Banking / Financial Services
Employment Period:
October 2011 to December 2012 (14 Months)
Duties and Responsibilities:
- Responsible for 3-way matching, batching and coding in SAP while sustaining internal controls as outlined in the Accounts Payable procedures.
- Ensuring that all invoices are matched for payment in a timely manner observing the agreed terms of payment, seeking approval from purchasing dept. of any invoice discrepancies for those invoices where Purchase Orders are issued.
- Interact with vendors and internal customers to ensure timely and accurate processing and payment of invoices
- Responding to high priority and/or complex internal customers and vendors requests to ensure that requests are handled promptly, correctly, and appropriately.
- Ensure coverage and oversee load balancing activities based on volume received at any given day to ensure that turn-around-times are consistently met, and overtime is effectively managed.
- Distributes procedural updates and processing guidelines to team members.
- Meet the pre-established Key results area for the team.
- Complete month-end duties as assigned.
- Perform special projects and duties as required.
- Assist newly hired employees via one-on-one training
Accounting Assistant / Accounts Payable
Industry:
Human Resources Management / Consulting
Employment Period:
November 2010 to October 2011 (11 Months)
Duties and Responsibilities:
- Checks completeness and accuracy of documents to be processed for payments (PCF Replenishment, Utilities, Insurance, and other trade and non-trade suppliers).Verify that transactions comply with financial policies and procedures
- Prepare batches of invoices for data entry. Data enter invoices for payment.
- Process backup reports after data entry
- Reconciliation of intercompany and clearing accounts. Assist in month end closing
- Monitors, reconciles, and validates rebates received from trade suppliers.
- Maintains Cash Flow Projection, payment Schedule and handles remittances of withholding taxes
- Perform other duties and responsibilities from time to time
Accounting Assistant / Accounts Payable
Industry:
Human Resources Management / Consulting
Employment Period:
January 2010 to September 2010 (8 Months)
Duties and Responsibilities:
- Ensures daily downloading of Sales Reports, Petty cash Expense Reports and Daily Collections Reports from branches.
- Checks completeness and accuracy of documents to be processed for payments (PCF Replenishment, Utilities, Insurance, and other trade and non-trade suppliers).
- Coordinates with branches for any exceptions and follow-ups of billings.
- Prepares journal voucher.
- Endorses the JV to Accounting Supervisors for checking.
- Reconciliation of intercompany and clearing accounts.
- Monitor, reconciles, and validates rebates received from trade suppliers.
- Perform other duties and responsibilities from time to time.
- Ensures that all documents are properly filed.
Education History
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
General Ledger and Accounts Payable
Graduation Date:
January 2, 2012
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Effective Business Writing and Email Etiquette
Graduation Date:
February 2, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
March 2, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Management
Graduation Date:
January 2, 2009
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Finance/Accountancy/Banking
Major:
Accounting Management
Graduation Date:
March 1, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Accounts Payable ManagementCash Disbursement
INTERMEDIATE ★★
-
Customer SupportBank Reconciliation
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14246019158
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: Intel Core i5
- Operating System: Windows 11
All-inclusive Rate: USD $7.36/hr
Jayson
Candidate ID: 481406
ADVANCED
-
Customer Support, Customer Handling, Leadership...
INTERMEDIATE
-
Fraud Analysis, Technical Support, Email management...
Median Rate
$7.36
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.36 per hour or $USD 1275.83 per month
Remote Staff Recruiter Comments
- Jayson has been working for 12 years as Customer Service Representative, Technical Support, Team Lead, and Verification and Fraud Analyst within BPO and Financial Services industry.
- He has supported clients from Australia and US
- He supported the following tasks:
- Creating Reports
- Data Entry
- Customer Handling
- Technical Support
- Email Management
- Calendar Management
- Order Processing
- Fraud Investigation and analysis
- Admin task
- He also has experience with scheduling technicians who provide service for faulty internet cable, alarm systems, and solar panels
- He also monitors technician status and provides feedback to customers
- He is adept at using tools and applications like:
- Freshdesk
- Zendesk
- AOL (eCommerce platform)
- Microsoft Office (PowerPoint, Excel)
- Google Sheet
- Jira
- He can start immediately. He is amenable to working the day shift but can also consider night shift for any full-time position.
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Jayson is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Jayson plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
DATA ENCODER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2007 to July 2010 (41 Months)
Duties and Responsibilities:
- Encodes customer details into the system
- Entering the Customer’s monthly subscription plan as well as the discounts, taxes and total amount of payment
- Entering Invoice numbers, date and amount in to the customer card to reflect into the system
- Making sure that all the details in the CRM are correct
- Adding notes to the Customer Card if needed so the Customer Support can answer any inquiries from the customer
- Updating payment details, adding due dates and updating the subscription of the customers
FRYMAN
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
June 2003 to October 2003 (4 Months)
Duties and Responsibilities:
-
Cooking and Food Preparation: Operate fryers to cook fried menu items, such as French fries, chicken, and other fried products, according to company standards. Ensure that food is cooked to the proper temperature and meets quality standards.
-
Food Safety and Hygiene: Follow food safety protocols, including proper handling, storage, and preparation of ingredients. Maintain cleanliness and sanitation of the fryer area, utensils, and equipment.
-
Inventory Management: Monitor inventory levels of raw materials like oil, breading, and frozen products. Inform supervisors of any shortages or replenishment needs.
-
Quality Control: Regularly check the appearance, taste, and texture of cooked products to ensure they meet company guidelines. Discard any items that do not meet quality standards.
-
Time Management: Ensure orders are prepared quickly and efficiently to meet customer demand, especially during peak hours. Coordinate with other kitchen staff to maintain smooth workflow.
-
Customer Service Support: Assist in packing or serving fried products when needed, ensuring timely delivery to customers.
-
Equipment Maintenance: Perform routine checks on fryers and other kitchen equipment, reporting any malfunctions to the manager. Replace oil in fryers as per schedule to maintain food quality.
-
Team Collaboration: Work closely with other team members to ensure overall kitchen operations run smoothly. Support other roles in the kitchen during high-demand periods or when staff is short-handed.
TEAM LEADER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2011 to February 2015 (41 Months)
Duties and Responsibilities:
- Creates daily, weekly and monthly report
- Handles back-of-house high-level of escalation process
- Training newbies in the team
- Assisting/helping agents if there are lot of workload in our daily task
- Making sure that there’s no pending task left before the end of the shift
TEAM LEADER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2010 to August 2011 (12 Months)
Duties and Responsibilities:
- Creates daily, weekly and monthly report
- Handles back of-house high-level of escalation process.
- Training newbies in the team
- Assisting/helping agents if there are lot of workload in our daily task
- Making sure that there’s no pending task left before the end of the shift
VOLUNTEER INSTRUCTOR
Industry:
Healthcare / Medical
Employment Period:
October 2004 to February 2007 (28 Months)
Duties and Responsibilities:
- Provide basic life support and standard first aid training and seminars for medical practitioners and rescuers nationwide
- Response to disaster preparedness and rescue
TECHNICAL SUPPORT REPRESENTATIVE / CASE MANAGER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2016 to May 2019 (38 Months)
Duties and Responsibilities:
- Handles complaints, orders, billing issues and activations.
- Performs troubleshooting for NBN BROADBAND, ADSL, CABLE AND WIRELESS including email issues
- Creates report and handles back of house high level of escalation process.
TEAM LEADER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2019 to November 2020 (17 Months)
Duties and Responsibilities:
- Handling Team’s Performance and Monthly Review
- Processing orders for back office
- Report to the client directly through email, chat and video calls
- Process improvement for the client
- Performing Fraud Investigation and analysis
VERIFICATION AND FRAUD ANALYST
Industry:
Banking / Financial Services
Employment Period:
March 2021 to December 2022 (21 Months)
Duties and Responsibilities:
- Handles new applications for crypto user
- Investigates Fraudulent and suspicious activity
- Verifying client credentials through legal documents provided
- Provides email support to clients that need assistance
Scheduling Consultant
Industry:
Environment / Health / Safety
Employment Period:
August 2023 to September 2024 (12 Months)
Duties and Responsibilities:
The main duties and responsibilities of the Scheduling Consultant are:
- Making outbound calls to existing clients.
- Working within a CRM database to book/schedule jobs based on technician availability/accreditation and appropriate zoning.
- Work in a fast-paced capacity to correct real-time issues.
- General administration tasks as required.
- Ad hoc activities as requested by the Team Leader.
Education History
Field of Study:
Major:
Graduation Date:
January 2, 1994
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 2, 1999
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Education/Teaching/Training
Major:
INDUSTRIAL ARTS
Graduation Date:
January 2, 2006
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer SupportCustomer HandlingLeadership
INTERMEDIATE ★★
-
Fraud AnalysisTechnical SupportEmail management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 61.84, Upload: 53.18
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Huawei
- Processor: AMD Ryzen 5 5600G with Radeon Vega Mobile Gfx
- Operating System: Windows 10
All-inclusive Rate: USD $9.43/hr
Edmy
Candidate ID: 481357
ADVANCED
-
Insurance Consulting, Contact Verification, Customer Handling...
INTERMEDIATE
-
Insurance Consulting, Customer Relations, Customer Service...
Median Rate
$9.43
$9.85
if $1 = PHP52
$11.68
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.43 per hour or $USD 1633.93 per month
Remote Staff Recruiter Comments
- She has been in the BPO industry for 6 years and started working as a Virtual Assistant in 2020 catering to clients in the US within the medical services.
- and supported the following tasks:
- Medical Insurance and claims verification
- Invoices and claims
- Inbound and Outbound call
- Customer Handling
- Email Management
- other Admin tasks
- She is proficient with the EMR system, Microsoft Office (Excel, Word, and PowerPoint), and Google Apps.
- She can start as soon as possible for any full-time position preferably for a graveyard shift but can also consider the day shift.
Strongest Behaviors
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
Behavioral Summary
This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.
Edmy Maiden is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
Employment History
BEHAVIORAL HEALTH CUSTOMER CARE
Industry:
Healthcare / Medical
Employment Period:
January 2017 to January 2020 (36 Months)
Duties and Responsibilities:
- Our primary task was to answer provider calls inquiring about patients' benefits, eligibility and claims information.
- These are patients that suffer from mental health and substance abuse.
- We locate the information needed by the providers for them to service these patients.
INSURANCE VERIFICATION SPECIALIST
Industry:
Healthcare / Medical
Employment Period:
January 2020 to January 2021 (12 Months)
Duties and Responsibilities:
- Our primary task was to verify patients'
- Our primary task was to answer calls from benefits and eligibility for
- Durable Medical people who would want to book a hotel Equipments.
- We use portals and also make reservation and make it easier for them to find calls to insurances to verify the said benefits. good hotels if they have nothing in mind yet. We also call patients to get the updated
- Each booked reservation is also considered a insurance information if needed. sale for us.
ACCOUNTS RECEIVABLE SPECIALIST
Industry:
Healthcare / Medical
Employment Period:
January 2021 to January 2022 (12 Months)
Duties and Responsibilities:
- I have been doing insurance verification, Our primary task was to answer patient calls claims and prior authorization inquiries for a who needed prescription refills.
- We refill their DME provider.
- We use portals and we also medications after checking thoroughly that call insurances regarding specific they are eligible for one. questions.
- I am also trained to use EMR tools.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2014 to January 2017 (36 Months)
Duties and Responsibilities:
- Our primary task was to answer calls from people who would want to book a hotel reservation and make it easier for them to find good hotels if they have nothing in mind yet.
- Each booked reservation is also considered a sale for us
Education History
Field of Study:
Major:
Graduation Date:
January 2, 2020
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Psychology
Major:
Psychology
Graduation Date:
January 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Insurance ConsultingContact VerificationCustomer Handling
INTERMEDIATE ★★
-
Insurance ConsultingCustomer RelationsCustomer Service
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result: Download:44.91, Upload:48.21
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $9.22/hr
Regine
Candidate ID: 481167
ADVANCED
-
Administrative Support, Email Support, Call Handling, Cold Calling...
INTERMEDIATE
-
Invoicing, Payroll Processing...
Median Rate
$9.22
$9.63
if $1 = PHP52
$11.39
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.22 per hour or $USD 799.06 per month
Full Time: $USD 9.22 per hour or $USD 1598.12 per month
Remote Staff Recruiter Comments
- She has been working for 8 years as a General Virtual Assistant for eCommerce, Real Estate, and IT companies mostly from Australia, United States, and Canada
- She is a graduate of Computer Engineering
- She has been responsible for numerous administrative tasks which includes
- Customer Correspondence
- Email and Phone Support
- Database Management
- eCommerce Management
- Invoicing
- Creating Quotation
- Inventory Management
- Purchasing
- Graphic Designing using Photoshop and Canva
- Product Listing and Product Research
- Appointment Setting and Client Reservations
- Data Entry
- When she worked as an eCommerce Virtual Assistant, she mainly source or manage products in the Fashion Wear
- She has also experience with HTML
- She is a confident user of the following tools/platform
- Salesforce
- HubSpot
- Zendesk
- Active Campaign
- Slack
- QuickBooks
- Canva
- Amazon
- eBay
- Shopify
- Google Workspace
- Inkscape
- MS Application (Excel, Document and Presentation)
Strongest Behaviors
- Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
- Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
- Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
- This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.
- Regine Marie is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
Employment History
Email Support Associate (Lazada Malaysia)
Industry:
Retail / Merchandise
Employment Period:
August 2014 to July 2015 (11 Months)
Duties and Responsibilities:
- Provided customer support thru Email and live chats
- Responds to queries about the product
- Help customers with their complaints Place orders for customers Process returns
System Engineer
Industry:
Consulting (IT / Science / Engineering & Technical)
Employment Period:
August 2015 to October 2015 (2 Months)
Duties and Responsibilities:
- Provides technical support to different clients
- Installing, configuring, and maintaining devices
- Application software
- System Management
- Assessing systems determining problems and providing solutions
General Virtual Assistant/Freelancer
Industry:
Others
Employment Period:
October 2015 to February 2023 (88 Months)
Duties and Responsibilities:
- Specialized in E-Commerce (Amazon, eBay, and Shopify)
- Basic tasks of an Executive Assistant Administrative Tasks
- Customer Service Support
- Provide basic and advanced support to client
General Virtual Assistant
Industry:
Education
Employment Period:
February 2023 to October 2023 (8 Months)
Duties and Responsibilities:
- Handle product orders, creating contract for orders, invoicing, software products (mathematics)
- Updating or creating training or tutorial videos by screen grabbing and placing instruction content for the robot recording.
- Writing scripts for internal and external user support
- Create supporting articles and build their knowledge base
- Adding contents in their program math questions (using a little HTML / asciimath / markdown understanding
- Handle customer service and email support
- Answering few incoming calls and phone calls regarding payment updates from clients
- CRM (SuiteCRM) Management
- Documenting of the processes to be used for future training purposes
- Manipulating images in a tool like inkscape,
- Writing end-user help for our bespoke software systems
- Creating content inside our bespoke software systems
Education History
Field of Study:
Engineering (Computer/Telecommunication)
Major:
Computer Engineering
Graduation Date:
October 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Email Support, Call Handling, Cold Calling, Client Relations, Client Servicing,
INTERMEDIATE ★★
-
InvoicingPayroll Processing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: 95.24 mpbs download; 100.79 mbps upload
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $10.98/hr
Joesef
Candidate ID: 481087
ADVANCED
-
Graphic Design, Graphics, Illustration, Vector illustration...
INTERMEDIATE
-
Adobe InDesign...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.98 per hour or $USD 951.25 per month
Full Time: $USD 10.98 per hour or $USD 1902.51 per month
Remote Staff Recruiter Comments
Joesef is an experienced Graphic Designer with 15 years of professional creative experience, specializing in apparel design, merchandise graphics, brand layouts, and marketing collaterals. Skilled in both corporate and freelance settings, with a strong background designing for Australian apparel companies, sports leagues, and various international clients. Adept at transforming concepts into polished visual outputs while ensuring factory specifications and brand consistency are met. Offers advanced expertise in Adobe Creative Suite, freehand illustration, and 3D visual design. Reliable, fast-paced, detail-oriented, and capable of delivering high-quality designs in deadline-driven environments.
Skills
Core Graphic Design Skills
-
Apparel & Merchandise Design
-
T-shirt, Jersey & Sportswear Layout
-
Brand Marketing Materials
-
Print-Ready File Preparation
-
Magazine & Book Cover Layout
-
Website Static & Parallax Layout Design (Design only)
-
Adobe Photoshop
-
Adobe Illustrator
-
Adobe InDesign
-
CorelDRAW (previous experience)
-
Procreate (Freehand Drawing & Cartoon Illustration)
-
3D Design Basics (for activations & marketing displays)
-
Client Communication (AU, US, EU, Middle East)
-
Freelance Project Management
-
Production/Factory Specification Compliance
-
Creative Concepting & Visual Storytelling
-
Remote Work & Productivity Tools
Graphic Designer – Various Apparel & Merchandising Clients (Australia & International)
Apparel & Merchandising | Freelance & Corporate | Almost 4 Years Total
Created apparel concepts such as jerseys, shirts, bandanas, and merchandise items for multiple Australia-based clients, including companies catering to the National Basketball League (NBL). Designed custom apparel based on client briefs, recreated artworks, prepared print-ready files, and ensured templates aligned with factory specifications. Delivered high-quality graphics for mugs, shirts, and customized merchandise through Upwork clients from the US, Australia, and Saudi Arabia.
Graphic Designer – Kinetic Innovative Staffing (Philippines) | Present Role
Supports a merchandising company serving apparel-related clients. Responsible for designing marketing materials, apparel concepts, and production-ready artwork for multiple brands. Uses Adobe Creative Suite and Procreate for both digital layouts and freehand illustrations.
Apparel Designer – Aquar BPO / First Ever (Australia)
Created sports apparel designs including jerseys, shirts, and promotional materials for the National Basketball League. Worked in a fast-paced environment requiring strict adherence to deadlines and specifications. Collaborated closely with production teams to ensure artwork accuracy for manufacturing.
Marketing/Publishing Designer – Microsourcing Philippines (Finland-based Client)
Designed magazines, book covers, event materials, and other marketing collaterals for a Finland-based marketing management company. Specialized in Adobe InDesign for complex layout work and delivered print-ready publications and event assets.
Senior Graphic Designer – Happy Head (Philippines)
Worked on 3D visual designs, clothing layouts (bandanas, apparel patterns), and marketing collateral. Created designs for events and brand activations, applying intermediate 3D concepts alongside traditional graphic workflows.
Graphic Designer – Wildfire Incorporated (Philippines)
Produced 3D artwork, brochures, event marketing materials, and digital layouts for various campaigns. Collaborated with internal teams on visual concepts for large-scale activations and brand events.
Graphic Designer – Alexander Designs (PLDT Affiliate)
2010–2012
First professional role involving layout creation for PLDT’s quick application forms, email blasts, and other marketing materials. Utilized Adobe Photoshop, Illustrator, InDesign, and CorelDRAW for print preparation and design formatting for partner printing companies.
He can start as early as 1st week of January 2026 and is amenable to a full-time arrangement.
- He has 13 years of working experience as Graphic Designer for fashion, retail, outsourcing, and BPO companies
- He has experience working with different creative tasks such as
- Creating layout designs for apparel shirts
- Doing character designs and illustrations
- Designing 3D design for visual store layout
- Creating print and digital materials like brochures, invitations, user manuals, banners, and other marketing materials
- Designing infographics and social media ads
- Developing branding designs
- Designing websites for eCommerce stores in Amazon
- He had already worked with clients in the US, Japan, and Dubai
- He is a confident user of the following tools
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Procreate
- Sketch Up
- He can start as soon as possible
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Joesef Moses has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Senior Graphic Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2010 to January 2012 (23 Months)
Duties and Responsibilities:
- Responsible for creating QAF’s (Quick application forms), Folders, User Manual, Brochures, Email-blasts, and other marketing materials.
Senior Graphic Layout Artist Project Based
Industry:
Retail / Merchandise
Employment Period:
February 2013 to March 2013 (1 Months)
Duties and Responsibilities:
- Resposible for creating 3D graphics using Google skethup for mall mall standees and designing the hangtags and other layout designs for their clothing brand.
Senior Graphic Artist / Storyboard Illustrator / Creatives
Industry:
Arts / Design / Fashion
Employment Period:
December 2012 to January 2013 (1 Months)
Duties and Responsibilities:
Web Layout Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2014 to November 2014 (10 Months)
Duties and Responsibilities:
- Resposible for layouting the website from our clients all over the world.
Management Event Senior Graphic Designer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2018 to December 2018 (11 Months)
Duties and Responsibilities:
- Responsible for layouting Online Invitaions, Magazine, Folders, Banners and other marketing materials that need by the company for their clients
Senior Graphic / Apparel Designer
Industry:
Apparel
Employment Period:
April 2021 to July 2021 (3 Months)
Duties and Responsibilities:
- Responsible for creating and conceptualizing design for the shirts and sell it on Amazon.
FREELANCE
Industry:
Others
Employment Period:
November 2014 to January 2018 (38 Months)
Duties and Responsibilities:
- Responsible for creating and conceptualizing website layout, logo design, freehand to digital design, apparel designing and also a tattoo artist.
Senior Graphic Apparel Designer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2022 to October 2022 (5 Months)
Duties and Responsibilities:
- Responsible for conceptualizing and finalizing designs for Champion Teamware.
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2023 to March 2023 (0 Months)
Duties and Responsibilities:
- Responsible for conceptualizing and finalizing 3D and layout designs for the clients.
FREELANCE
Industry:
Others
Employment Period:
May 2021 to July 2021 (2 Months)
Duties and Responsibilities:
- Responsible for creating and conceptualizing website layout, logo design, freehand to digital design, apparel designing and also a tattoo artist.
The Signal Group / Graphic Designer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2023 to August 2025 (25 Months)
Duties and Responsibilities:
- Responsible for conceptualizing and finalizing designs based on clients desired merchandise products.
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Advertising
Graduation Date:
March 6, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Graphics, Illustration, Vector illustration, Sketching, Adobe Photoshop, Adobe Illustrator, Adobe InDesign,
INTERMEDIATE ★★
-
Adobe InDesign
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: 191.09 mbps download; 136.95 mbps upload
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Mac Book Pro
- Processor: M3
- Operating System: MacOS X
All-inclusive Rate: USD $7.36/hr
MIGUEL
Candidate ID: 480998
ADVANCED
-
Sales, B2B Lead Generation, Digital Marketing...
INTERMEDIATE
-
Administrative Support...
Median Rate
$7.36
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.36 per hour or $USD 1275.83 per month
Remote Staff Recruiter Comments
- Miguel has been working for more than 4 years as Customer Service Representative, Back-Office Support and Purchasing Manager.
- He graduated with a Degree in Bachelor of Science in Aircraft Electronics Technology.
- His expertise includes the following:
- Admin Support
- Lead Generation
- Marketing
- Upselling
- back end support for sales and marketing operations
- Crypto Currency trading
- Exposed to the following tools and applications:
- Monday.com
- Slack
- Ring Central
- Citrix
- Asana
- He can start immediately. For full-time or part-time position.
Predictive Index Behavioral Profile- Adapter
https://www.predictiveindex.com/reference-profile/adapter/
Strongest Behaviors
- Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
- Teaches and shares; generally interested in working collaboratively with others to help out.
- Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
Behavioral Summary
This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.
Miguel is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
Employment History
Purchasing Manager
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
July 2022 to December 2022 (5 Months)
Duties and Responsibilities:
- Took the lead on managing sales and marketing budgets to ensure resources were allocated efficiently, while also supporting both departments with administrative tasks and conducting detailed research on vehicle pricing and purchasing trends across all 50 states.
- Proactively identified and followed up on new sales leads, played a key role in formal client negotiations, and introduced automation tools that helped streamline repetitive sales and marketing tasks and improved campaign effectiveness.
- Planned and executed integrated sales and marketing campaigns across email, social media, and SEO—leading to stronger audience engagement and higher web traffic. Regularly used platforms like Salesforce, HubSpot, and Google Analytics to analyze customer data and guide strategic decisions
Customer Service/ Sales / Technical Support and Billing
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2018 to June 2020 (18 Months)
Duties and Responsibilities:
- Addressed the telecommunications product needs of business owners.
- Promoted additional products to meet various business requirements.
- Provided Operations Support and Training Assistance.
Business Development Executive
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2023 to January 2025 (24 Months)
Duties and Responsibilities:
- Strengthened the sales pipeline by conducting lead sourcing and qualification, actively pursuing opportunities, engaging in formal negotiations, and implementing marketing automation tools to drive efficiency and improve conversion rates.
- Adopted a KPI-focused approach to consistently track and evaluate performance; created weekly reports that delivered actionable insights for optimizing ongoing sales and marketing strategies.
- Partnered with sales teams to refine lead nurturing tactics—executing email campaigns, managing outbound follow-ups, and building detailed sales demographics using CRM tools like Salesforce and HubSpot, as well as dialers such as Vici Dialer and Cloud 9.
Business Development Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2025 to Present
Duties and Responsibilities:
- Researched target markets and generated leads through a mix of cold calling, inbound inquiries, and tailored email outreach, focusing on home service businesses.
- Qualified prospects by understanding their pain points and business goals, then set up appointments for the sales team with high-potential clients.
- Worked closely with marketing and sales teams to refine outreach strategies, maintained detailed lead data in the CRM, and tracked engagement to improve follow-up efficiency.
Education History
Field of Study:
Airline Operation/Airport Management
Major:
AIRCRAFT ELECTRONICS TECHNOLOGY
Graduation Date:
January 2, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Sales, B2B Lead Generation, Digital Marketing,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download:93.27, Upload: 94.25
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customized
- Processor: Intel Core i3
- Operating System: Windows 11
All-inclusive Rate: USD $7.88/hr
ABIGAIL
Candidate ID: 480807
ADVANCED
-
Adobe Photoshop, Photo Editing, Social Media Management, Graphic Design...
INTERMEDIATE
-
Adobe Premiere, Adobe After Effects, Video Editing, Photography...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.88 per hour or $USD 682.68 per month
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
Abigail is a Fine Arts graduate majoring in Advertising with five years of experience in graphic design and visual branding across the Retail/Merchandise, Health & Beauty, and Entertainment industries. She has worked with international clients from Brazil, Mexico, and New Zealand, demonstrating her adaptability to different markets and design preferences. She has experience handling both Graphic Design and Graphic Artist roles, specializing in creating marketing collaterals, branding materials, and digital content.
1. Career Highlights / Relevant Projects- Designed logos, brochures, flyers, packaging artwork, and calling cards, ensuring high-quality marketing materials that align with brand identity.
- Developed illustrations and branding concepts, effectively capturing the essence of various businesses.
- Managed social media content creation and branding for platforms such as Facebook, Instagram, and Twitter, ensuring engagement and brand consistency.
- Performed photo editing and basic video editing, enhancing visual appeal for marketing campaigns.
- Utilized photography skills to create original content for promotional use.
- Stays updated with current design trends through social media research and industry publications, ensuring modern and relevant designs.
- Skill Proficiency: Graphic design, branding, illustration, marketing collateral creation, social media content management, photo editing, basic video editing, and photography.
- Tech / Software Proficiency: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere Pro, Adobe After Effects, and Canva.
Predictive Index Behavioral Profile: Specialist
Strongest Behaviors:
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Abigail is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Abigail, who takes responsibilities very seriously.
Employment History
INTERN GRAPHIC ARTIST
Industry:
Apparel
Employment Period:
June 2016 to June 2016 (0 Months)
Duties and Responsibilities:
- BRANDING: I take high quality pictures and edit their footwear products to make them look presentable for their social media or website.
Graphic Artist
Industry:
Retail / Merchandise
Employment Period:
February 2020 to March 2021 (13 Months)
Duties and Responsibilities:
- EMPLOYER BRANDING: I design and develop corporate identities for DINGO SMART INNOVATIONS INC. and D2R LIMITED PHILIPPINES, covering office materials, IDs, calling cards and uniforms, marketing collaterals, social media posts, guidelines, memos, brochures, and freebies. I also capture high-quality photos of the company employees, and promotional prizes.
- SOCIAL MEDIA CONTENT CREATION AND MANAGEMENT: I manage, create designs and write captions for DINGO SMART INNOVATIONS INC.’s Facebook, Twitter and Instagram pages.
- HR SUPPORT: I contact employees to verify their details before printing IDs and notify HR assistants of any corrections.
- PROOFREADING: I proofread social media and promotional materials for grammar and spelling, and verify employees' personal info for accuracy in the master list and IDs.
Junior Graphic Artist
Industry:
Healthcare / Medical
Employment Period:
January 2019 to April 2019 (3 Months)
Duties and Responsibilities:
FREELANCE LOGO DESIGNER GRAPHIC ARTIST
Industry:
Retail / Merchandise
Employment Period:
June 2017 to July 2018 (13 Months)
Duties and Responsibilities:
- EMPLOYER BRANDING: I create logos and designs for their website, social media, and promotional materials.
Graphic Designer
Industry:
Retail / Merchandise
Employment Period:
February 2022 to August 2022 (6 Months)
Duties and Responsibilities:
- BRANDING: I design flyers, brochures, packaging for their Effects products and excel spreadsheets. Edit high quality photos for marketing collaterals.
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2023 to July 2023 (5 Months)
Duties and Responsibilities:
- BRANDING: I design, edit, provide infographics and images to boost client's Off-Page SEO on different websites.
Graphic Designer
Industry:
Retail / Merchandise
Employment Period:
August 2023 to February 2025 (17 Months)
Duties and Responsibilities:
- BRANDING: I design web banners, email banners, social media posts, print ads, Google Ads, blog headers, thumbnails, business cards and edit high quality photos to promote collector toys sold at Hobbyco.
- VIDEO EDITING: I edit videos of collectors' toys and hobbyist items sold at Hobbyco and promotional videos for their shop.
- QUALITY ASSURANCE: Collaborated with teammates to identify errors and suggest improvements for Hobbyco's website on both desktop and mobile platforms.
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Advertising
Graduation Date:
June 1, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Adobe Photoshop, Photo Editing, Social Media Management, Graphic Design, Logo Design, Brochure Design, Flyer Design, Illustration, Branding,
INTERMEDIATE ★★
-
Adobe PremiereAdobe After EffectsVideo EditingPhotography
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: 21.64 (download), 43.08 (upload)
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus TUF Gaming
- Processor: AMD Ryzen 7
- Operating System: Windows 11
All-inclusive Rate: USD $10.77/hr
Karla
Candidate ID: 480747
ADVANCED
-
Microsoft Excel, Bookkeeping, Accounting...
INTERMEDIATE
-
Xero Accounting, Google Spreadsheet...
Median Rate
$10.77
$11.29
if $1 = PHP52
$13.55
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 10.77 per hour or $USD 1866.70 per month
Remote Staff Recruiter Comments
- Karla has been working for over 20 years. She is a graduate of Accountancy and she worked with local employers in real estate and insurance companies. She also had the opportunity to operate her own auditing service business for 7 years where she catered a local shopping center giant. Working in an outsourcing company, she dealt with end-clients based in Australia as a Payment Solutions - Australian Intermediary and Int'l Broker. She is currently employed in an Au-based bookkeeping services as a Senior Bookkeeper where she performs the following:
- Financial transactions recording
- Bank account reconciliation
- Credit card reconciliation
- BAS preparation
- Payroll
- Collections
- Some of the clients or employers Karla worked with are in the real estate, merchandising, educational institution, IT services, consulting, construction, dental clinic, coffee shop, chamber market, and electrical services.
- She is adept with MS Office (Excel, Word, Teams, Outlook) Google Sheets, XERO, XBert, Hubdoc, MYOB, FYI Docs, SAP, Evolve, Asana, LastPass, QUW, XPM, and Oracle.
- Karla also holds a certification for Xero.
- Karla can start after 30 days but she can do an immediate resignation if necessary.
- She is amenable to working the day shift to either a part-time or full-time role.
Strongest Behaviors
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Relatively unconcerned about details and often inclined to consider them unimportant, this individual expresses themself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. Their interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.
Employment History
Treasury Staff
Industry:
Manufacturing / Production
Employment Period:
August 1998 to February 1999 (6 Months)
Duties and Responsibilities:
- Responsible for the collection such as issuance of Official Receipts and preparation of daily collection reports. Likewise, preparation of daily deposits to the banks.
- In charge of preparation of petty cash vouchers as well as the release of petty cash to the employees
- Issuance and release of checks.
Service Crew
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
October 1996 to April 1997 (6 Months)
Duties and Responsibilities:
- Cashiering
- Taking and providing the orders of the customers Technical/Special skills
Audit Contractor
Industry:
Others
Employment Period:
April 1999 to December 2008 (116 Months)
Duties and Responsibilities:
- Determine the correctness of: (1) merchant's reported sales & (2) SOA charges by AMG Operations
- Obtain understanding of the merchant's internal control system as it relates to sales receipting, recording and reporting, and be able to evaluate and give recommendations to improve the system
- Determine merchant's level of compliance to lease contract provisions relating to sales reporting recording and others.
- Provides thorough and quality audit services on the percentage & fixed paying merchants of the Ayala Malls Group (AMG).
- To check the AMG merchant's compliance to the lease contract provisions.
- Reconciliation of the merchant's statement of account such as rent, other charges, payments and EWT.
- Verification of sales reported to AMG by comparing sales reported against system readings and merchant's sales documents.
- Preparation of the audit memo and letter summarizing all the audit findings and give the same to the AMG management and to the merchant.
Australian Intermediary AND Intl Broker
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2015 to May 2022 (84 Months)
Duties and Responsibilities:
- Review and reconcile payment solutions reports and broker/customer statements
- Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt
- Analyze all credit control related data, identifying problem area and acting on those problems accordingly
- GI Cash & Cheque Receipting - Monitor, process and allocate cash receipts within agreed timelines
- Work closely with Onshore stakeholders to make sure all payments received are reconciled and receipted before 1st month cut off
- Overdue Debtors Process
- Clearing Unmatched Credits
- PEDE (Installment) reports
DUA Credit Controller European Operation
Industry:
Construction / Building / Engineering
Employment Period:
August 2014 to May 2015 (9 Months)
Duties and Responsibilities:
- Declaration Statement Generation
- Chasing Master Premium Bordereau
- Lineslip Debt Chasing (based on daily rep spreadsheet) - Forward chaser emails to the brokers
- Lineslip Deb Queries- Review returned statement from the broker. Update the ledger database based on the broker's comments and resolve any queries.
- Agreement of Premium bordereau
- W-SETT allocation - review all DUA (facility) W-Sett cash in the cash database and allocate against entries processed in SLIP
- L Iris Validation
- Cash Allocations and write offs in both SLIP and Genius systems
- Cash receipting in SLIP and Genius systems & Intercompany Transfers
- Raising SLIP payment and raising payment from PAS.
Treasury Analyst
Industry:
Banking / Financial Services
Employment Period:
August 2009 to August 2014 (60 Months)
Duties and Responsibilities:
- Collection such as receiving payments from agents and clients, issuance of OR, preparation of the daily deposits, collection reports & branch bank reconciliation;
- Preparation of check payments of claims to the motor shops, operational expenses and commission payments to the agents.
- Preparation of withholding tax certificates (BIR 2307) for suppliers/shops.
- Processing of business permit of the branch
- Handling and monitoring the petty cash and commission funds including replenishments.
- Tasked to generate monthly statement of accounts from the system and issues the same to the company's intermediaries. Monitoring and following-ups of Accounts Receivable of agents/intermediaries.
- Others: Acting as the HR and Admin officer in the branch
Bookkeeper VA Morelli Bookkeeping Services
Industry:
Consulting (Business & Management)
Employment Period:
June 2022 to December 2022 (6 Months)
Duties and Responsibilities:
- Processing & sending Invoices to external clients
- Entering bills into Xero
- Daily reconciliation of bank accounts & credit cards
- Reconciliation of supplier statements
- Processing Pay runs for clients | Process overtime pay | Monthly Payroll Reconciliation
- Maintaining admin and account emails of clients
- Files and maintains record for invoices and other supporting documents
- Chasing Debts for clients (including calls)
- Inventory Reports
Senior Bookkeeper Virtual
Industry:
Accounting / Audit / Tax
Employment Period:
December 2022 to December 2022 (0 Months)
Duties and Responsibilities:
- Recording the financial transactions in Xero & Hubdoc
- Reconciliations - bank, clearing accounts, payables and receivables, GST, ICA, PAYG, Assets
- BAS - Draft activity statements (BAS/IAS) for review
- Payroll - payroll data entry processing and able to reconcile with relevant records; maintain employee records
- Superannuation - Process superannuation obligations via ATO and Xero; relevant reconciliations; Prepare and lodge SGC statements
- Understanding of the flow of accounting transactions up the financial statements level; maintain the CoA and reporting codes
- Setup new client files in Xero, Hubdoc and XPM • Taxable Payments Annual Reports and lodgments
- Workcover Calculations
- Liaise with accountants & directly with the Firm's clients when required
- Reviews the work of the Junior Bookkeepers
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
January 1, 1998
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft Excel, Bookkeeping, Accounting,
INTERMEDIATE ★★
-
Xero AccountingGoogle Spreadsheet
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14915345518
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Assembled
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $10.46/hr
Eddielyn
Candidate ID: 478501
ADVANCED
-
Accounts Payable Management, Accounts Receivable Management, Accounting, Tax compliance...
INTERMEDIATE
-
Bookkeeping, QuickBooks, Xero...
Median Rate
$10.46
$10.96
if $1 = PHP52
$13.12
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.98 per hour or $USD 951.25 per month
Full Time: $USD 10.46 per hour or $USD 1812.98 per month
Remote Staff Recruiter Comments
- Eds has 4 years of relevant work experience.
- A Bachelor's degree holder of Science in Accountancy.
- She has performed various accounting roles in different local companies where she supported the following tasks:
- accounts payables and accounts receivable
- financial analysis and reporting
- budgeting and variance analysis
- bookkeeping
- payroll
- bank reconciliation
- tax accounting
- Preparation of Business Activity Statements (BAS)
- Preparation of Installment Activity Statements (IAS)
- Preparation of Year End Tax Returns (Individual, Company,
Partnership and Trust) - Preparation of Taxable Payments Annual report (TPAR)
- She is proficient in accounting tools such as Xero, MYOB, QuickBooks with certifications in:
- Xero Advisor Certified
- Xero Payroll Certified
- Quickbooks Online Certification
- Quickbooks Online Advanced Certification
- She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Strongest Behaviors
- Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
- Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary
Eddielyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise. Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Eddielyn , who takes responsibilities very seriously
Employment History
Accounting Assistant
Industry:
Accounting / Audit / Tax
Employment Period:
January 2018 to December 2018 (10 Months)
Duties and Responsibilities:
- Preparation of monthly bank reconciliation and bank recon entries
- Preparation of check and journal vouchers
- Preparation of BIR returns such as expanded withholding tax, value added tax and income tax
- Preparation of monthly financial statements and variance analysis schedules
- Preparation of Management Financial Reports
- Accounting and Payroll Software
- SAP
- Uploading of journal entries
- Vendor and customer SAP T-code uploading
- Cost allocation analysis
- Revaluation and re-measurement
- Review of P&L accounts for Philippine books
- Generating financial statements
- QuickBooks
Bookkeeper
Industry:
Employment Period:
February 2021 to June 2022 (16 Months)
Duties and Responsibilities:
- Handling of Sales and Accounts receivable Monitoring
- Handling Purchase Orders/Monitoring
- Preparation of BIR returns such as expanded withholding tax, creditable withholding tax, value-added tax, and income tax
- Preparation, filing, and reconciliation of 2307 with the invoices and receipts.
- Preparation of checks, disbursements, and payment vouchers
- Preparation and filing of Accounts Payable
- Preparation of Monthly Payroll Register
- Preparation and issuance of invoices and receipts
- Preparation of Government statutory benefits
- Bookkeeping
AU Accountant
Industry:
Accounting / Audit / Tax
Employment Period:
June 2022 to November 2022 (5 Months)
Duties and Responsibilities:
- Bookkeeping - Preparation of Business Activity Statements (BAS)
- Preparation of Installment Activity Statements (IAS)
- Preparation of Year End Tax Returns (Individual, Company, Partnership and Trust)
- Preparation of Taxable Payments Annual report (TPAR)
- Monthly and Quarterly Management Report
- Budget Preparation (Castaway Forecasting) and Cashflow forecasting
- Bank Reconciliation
- Benchmarking
- Super Guarantee Charge Statement
Bookkeeper
Industry:
Accounting / Audit / Tax
Employment Period:
January 2023 to June 2024 (17 Months)
Duties and Responsibilities:
- Bookkeeping
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Tertiary
Graduation Date:
January 1, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Accounts Payable Management, Accounts Receivable Management, Accounting, Tax compliance, Taxation, Forecasting, Financial Accounting, Time Management, Budgeting, Bank Reconciliation,
INTERMEDIATE ★★
-
BookkeepingQuickBooksXero
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name:
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $9.94/hr
Jeffrey
Candidate ID: 477975
ADVANCED
-
Video Editing, Graphic Design, Blender, Autodesk Maya...
INTERMEDIATE
-
3D Design, Web Design, Photo Editing, Autodesk Maya...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- Jeffrey has been working for 9 years as Video Editor for sports, healthcare, events, and entertainment companies.
- He has a wide scope of experience doing different video editing projects which includes:
- Explainer videos
- Product AVP
- Social media reels for TikTok, Instagram, and Facebook
- Vlog-type videos
- Seminar videos and highlight videos.
- Event coverage videos
- He has supported Australian and US clients.
- He had also experience doing motion graphics and digital designs for marketing collaterals.
- He has also basic knowledge in 3D modeling and web designing
- He had also worked as Photographer and Videographer for one of the well-known studios here in the Philippines.
- He is experienced with email marketing.
- He is proficient in using tools like:
- Maya
- Blender
- Canva
- Figma
- Adobe Premiere Pro
- Adobe After Effects
- Adobe Audition
- Adobe Illustrator
- Adobe Lightroom
- Adobe Premiere
- Adobe Photoshop
- He can start as soon as possible and is open for both full time and part time positions.
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
- A pleasant and extraverted person, Jeffrey is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns
Employment History
GRAPHIC ARTIST PACKAGING DESIGNER
Industry:
Manufacturing / Production
Employment Period:
October 2013 to March 2014 (5 Months)
Duties and Responsibilities:
- Manage projects from conceptualization, research, designing, setting bleeds and guidelines, pagination, proof reading, ripping, and printing.
- Maintain digital press, printheads, cleaning, alignment, and calibration
PHOTOGRAPHER VIDEOGRAPHER EDITOR (FREELANCE)
Industry:
Entertainment / Media
Employment Period:
April 2014 to February 2016 (22 Months)
Duties and Responsibilities:
- Filming and photographing social events capturing every detail as requested by clients.
- Ensuring quality of film and photos.
GRAPHIC ARTIST PREPRESS SPECIALIST
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2016 to May 2017 (13 Months)
Duties and Responsibilities:
- Remotely interacts with graphic designer from main branch in the US to follow instructions and specifications using documents they sent.
- Review and check the quality before transferring to maintain consistency of design in different template sizes of apparel, color matching using PMS.
- Checks quality of file including bleeds, missing fonts, seeming allowance before going to press.
PRODUCT PHOTOGRAPHER
Industry:
Sports
Employment Period:
May 2017 to February 2019 (21 Months)
Duties and Responsibilities:
- Execute planning and lighting of each shot for multiple categories across men's, women's and lifestyle apparel and accessories.
- Follow category-specific style guide to ensure consistency of image.
MULTIMEDIA DESIGNER
Industry:
Consulting (Business & Management)
Employment Period:
September 2017 to February 2020 (28 Months)
Duties and Responsibilities:
- Communicates with managing director, event producer and recruitment supervisor to ensure all project requirements are met.
- Manage and edit web page, social media, and YouTube channel contents for digital marketing campaigns.
- Shoot and edit photos and videos for interviews, corporate events, and seminars
GRAPHIC DESIGNER
Industry:
Entertainment / Media
Employment Period:
November 2020 to October 2021 (10 Months)
Duties and Responsibilities:
- Create, develop, and execute custom apparel and accessories from concept to production.
- Works directly with customer in the US to establish concept design using CRM online software.
- Use PMS to match artwork colors to available twill and threads on the factory.
MOTION GRAPHIC DESIGNER
Industry:
Healthcare / Medical
Employment Period:
November 2021 to October 2022 (11 Months)
Duties and Responsibilities:
- Collaborates with marketing team, web developers and news anchor to produce product promo videos, social media contents and weekly news episodes for our youtube channel.
Video Editor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
November 2022 to January 2024 (14 Months)
Duties and Responsibilities:
- Collaborates with the content creation team to understand video concepts, objectives and creative directions.
- Utilize proficiency in video editing software to edit and enhance raw footage into polished videos that maintain brand consistency.
- Design eye-catching graphics, titles and animations that enhance the visual appeal and storytelling of our video content.
MOTION GRAPHIC DESIGNER
Industry:
Arts / Design / Fashion
Employment Period:
January 2024 to July 2024 (6 Months)
Duties and Responsibilities:
- Worked closely with the client to understand their vision and translate it into compelling visual media.
- Created tutorial videos, introduction logos, product AVPs, and promotional materials.
- Developed visually engaging motion graphics to enhance brand storytelling and audience engagement.
Graphic Design & Marketing
Industry:
Arts / Design / Fashion
Employment Period:
November 2024 to July 2025 (7 Months)
Duties and Responsibilities:
- Produce engaging video content and animations for marketing campaigns, product demonstrations, and social media platforms.
- Utilize tools like Adobe Premiere, Canva and Camtasia to create and edit videos that captivate the target audience.
- Design and create visually appealing graphics for social media, blogs, and other digital marketing materials that resonate with the software industry audience and effectively convey the company's messaging.
- Develop and execute social media strategies aimed at increasing the company’s online presence and market share.
- Monitor social media trends, tools, and applications to ensure the company remains at the forefront of digital marketing.
- Write and edit blog posts, social media updates, and other marketing content to engage and inform the target audience.
- Collaborate with the marketing team and cross-functional teams to brainstorm, execute, and align creative ideas and campaigns with overall business objectives.
- Manage multiple marketing projects simultaneously, ensuring timely delivery of high-quality content and meeting project deadlines.
- Track and analyze the performance of social media campaigns, providing insights and recommendations for improvement.
Education History
Field of Study:
Marketing
Major:
MARKETING MANAGEMENT
Graduation Date:
July 26, 2024
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Art/Design/Creative Multimedia
Major:
DIGITAL ARTS AND DESIGN
Graduation Date:
April 9, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Video Editing, Graphic Design, Blender, Autodesk Maya, Figma, Adobe Photoshop, Adobe Photoshop Lightroom, Adobe Premiere Pro, Adobe After Effects, Adobe Illustrator,
INTERMEDIATE ★★
-
3D DesignWeb DesignPhoto EditingAutodesk MayaFigma
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14981103330
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: i7 - 8th Generation
- Operating System: Windows 10
All-inclusive Rate: USD $9.94/hr
Raymon
Candidate ID: 477867
ADVANCED
-
Lead Generation...
INTERMEDIATE
-
Lead Generation, Data Entry...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- Raymon has been working for 8 years now. He has gained confidence in supporting the following:
- email marketing
- outbound calling
- appointment setting
- sales development
- lead generation
- team management
- customer support
- Presently, he is doing a B2B campaign where he directly reaches out to CEO or decision-makers in various companies in the US such as in the IT and real estate industries.
- In doing lead generation, he has been keen with all the information uploaded in the CRM. He ensures that details in the database are accurate and updated.
- He is able to generate 100 leads per day.
- He is proficient in using Hubspot, LinkedIn Sales Navigator, Salesforce, Apollo.io, Zoominfo, Microsoft Office and Google Workspace.
- He can start immediately.
https://www.predictiveindex.com/reference-profile/persuader/
Strongest Behaviors
- Connecting very quickly to others, strongly motivated to build and leverage relationships to get work done. Openly and easily shares information.
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish
Behavioral Summary
Raymon is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.
Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
Virtual Assistant/Lead Generation Specialist/Real Estate Global Recruiter
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2021 to January 2023 (21 Months)
Duties and Responsibilities:
- Assist clients on scheduling appointments
- Helps generate leads for email marketing campaigns
- Handles lead data enrichment
- Prepare email and marketing automation
- Cold calling potential leads
Freelance Real Estate Salesperson
Industry:
Property / Real Estate
Employment Period:
May 2020 to April 2021 (11 Months)
Duties and Responsibilities:
- Deliver sales target
- Reach out to clients through different marketing means
Sales Manager
Industry:
Property / Real Estate
Employment Period:
July 2019 to December 2019 (5 Months)
Duties and Responsibilities:
- Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
- Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
- Presents sales, revenue and expenses reports and realistic forecasts to the management team
Business Manager
Industry:
Property / Real Estate
Employment Period:
February 2020 to May 2020 (3 Months)
Duties and Responsibilities:
- Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
- Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
- Presents sales, revenue and expenses reports and realistic forecasts to the management team
Content Writer/Researcher/Event Coordinator
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
March 2017 to July 2019 (28 Months)
Duties and Responsibilities:
- Creates contents for social media presence specifically press releases, infographics and posters.
- Creates print contents specifically for newsletters and magazines.
- Promotes government programs and projects through the use of multimedia
- Gathers resources and data for digital media and print media.
- Checks the authenticity and reliability of information that will be used in any digital or print releases.
- Acts as a representative for the City Government for private-government partnership events
Resolution Specialist/Healthcare Advisor
Industry:
Healthcare / Medical
Employment Period:
July 2015 to August 2016 (13 Months)
Duties and Responsibilities:
- Handles customer concerns and queries
- Validates reimbursement claims of customers
- Assists customers on claims process
- Handles customer concerns and queries
- Promotes awareness of the importance of healthcare
Segment Producer/Writer/Researcher
Industry:
Entertainment / Media
Employment Period:
October 2011 to October 2013 (24 Months)
Duties and Responsibilities:
- Handles the planning and creation of new materials for segment episodes.
- Responsible in dealing with client’s requests and handles client meetings.
- Responsible in preparing budget request and equipment request
- Reports directly to Department Head regarding project expenses and project outcomes.
- Responsible in handling team concerns. Writer/Researcher
- Creates contents for television program segments
- Gathers resources and data for program segments
Education History
Field of Study:
Major:
Graduation Date:
March 1, 2006
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
March 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
March 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Law
Major:
Law
Graduation Date:
March 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Lead Generation
INTERMEDIATE ★★
-
Lead GenerationData Entry
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 24.86, Upload: 67.48
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: AMD Ryzen 5 3500U
- Operating System: Windows 11
All-inclusive Rate: USD $7.88/hr
Doreen
Candidate ID: 477506
ADVANCED
-
Lead Generation, Lead Mining...
INTERMEDIATE
-
Lead Generation, Data Collection, Data Mining...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.88 per hour or $USD 682.68 per month
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
- Doreen worked in a bank for 13 years. She started as a Customer Service Assistant and became a Marketing Officer after around 9 years.
- In 2019, she shifted to remote working and provided her services to real estate clients where she performed the following:
- Virtual Assistance
- Lead Research and Generation
- Email Marketing and Campaign
- Data Mining
- Digital Marketing
- Data Entry
- Administrative task
- Customer Service
- Marketing Assistance
- She can generate 50 leads/hour.
- She had a chance to create automation workflow for an email campaign of one of her clients but most of her experience is manual email follow-up to leads.
- She is proficient in MS Office Apps, CRMs like HubSpot and Salesforce, LinkedIn, Sales Navigator, and Apollo.
- She is knowledgeable in Trello and Canva.
- She is available anytime and open for any full-time or part-time position.
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
Doreen is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Doreen plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Customer Service Assistant
Industry:
Banking / Financial Services
Employment Period:
November 2006 to April 2015 (101 Months)
Duties and Responsibilities:
- Responsible for providing efficient and timely processing of transactions pertaining to deposits, withdrawals, and other miscellaneous
Marketing Officer
Industry:
Banking / Financial Services
Employment Period:
April 2015 to April 2019 (48 Months)
Duties and Responsibilities:
- Responsible for the operations of the Marketing section of the branch and providing a good and successful business relationship with clients.
- Supervises the Marketing Assistants for marketing and checking all the reports of the marketing section of the branch.
Lead Researcher
Industry:
Property / Real Estate
Employment Period:
November 2019 to June 2020 (7 Months)
Duties and Responsibilities:
- Lead Researching
- Data Mining
- Compare properties with similar properties that had recently sold to determine, competitive market prices
- Prepare documents such as contracts, purchase agreements, closing statements, and deeds
Lead GenerationVirtual Assistant
Industry:
Property / Real Estate
Employment Period:
July 2020 to August 2022 (25 Months)
Duties and Responsibilities:
- Lead Generation
- Email writing, sending and replying to emails.
- Administrative task
Lead Researcher
Industry:
Property / Real Estate
Employment Period:
August 2022 to November 2022 (3 Months)
Duties and Responsibilities:
- Lead Researching
- B2B Lead Generation
Education History
Field of Study:
Commerce
Major:
Business Adminstration
Graduation Date:
March 4, 2002
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Lead GenerationLead Mining
INTERMEDIATE ★★
-
Lead GenerationData CollectionData Mining
Work at Home Capabilities:
- Internet Bandwidth: 50 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Ramielle
Candidate ID: 477348
ADVANCED
-
Customer Support, Retention, Chat Support, Email Handling...
INTERMEDIATE
-
Email Lead Generation, Email management, Data Collection, Inbound Upselling...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Ramielle has been working for 4 years. She has performed various medical roles in different companies where she supported the following tasks:
- Virtual Assistance
- Insurance verification
- Billing
- Patient Intake Appointment
- Scheduling
- Verification Fee Calculation
- Customer Service
- She has catered to a client in the US.
- She is proficient with MS Word, MS Excel, and Athena.
- She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Strongest Behaviors:
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ramielle Anne will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
DISCHARGE STAFF/STAFFING COORDINATOR
Industry:
Healthcare / Medical
Employment Period:
January 2017 to December 2017 (11 Months)
Duties and Responsibilities:
- Sets appointments and attends to staffing needs in a Healthcare rehabilitation facility Calls residents and checks their well-being after being discharged from the facility
SUPERVISOR/TEAM LEAD
Industry:
Healthcare / Medical
Employment Period:
January 2018 to December 2021 (47 Months)
Duties and Responsibilities:
- Works with representatives to ensure client goals are met Develops strategies with the clients to keep good performance of the team
- Identify the skill needs of representatives and hone what they lack to make sure they are equipped
- Oversees the day-to-day operations within the contact center
Virtual Medical Assistant/Medical Biller
Industry:
Healthcare / Medical
Employment Period:
August 2021 to November 2022 (15 Months)
Duties and Responsibilities:
- Bills insurance companies for all visits based on physician bills; pursue collection of all claims until payment is made by insurance companies; and performs other work associated with the billing process
- Responsible for obtaining patient records and test results and coordinating daily administrative tasks
Education History
Field of Study:
Pharmacy/Pharmacology
Major:
Pharmacy
Graduation Date:
April 1, 2019
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Support, Retention, Chat Support, Email Handling, Reporting Analysis, Billing, Telecom, Inbound Calls, Medical Billing Coding, Medical Records Research, Medical Transcription,
INTERMEDIATE ★★
-
Email Lead GenerationEmail managementData CollectionInbound Upselling
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result: Download: 44.32, Upload: 84.77
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Dell
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $7.88/hr
ANGEL
Candidate ID: 477024
ADVANCED
-
Sales, Customer Service, Appointment Setting, Outbound Appointment Setting...
INTERMEDIATE
-
Google Docs, Google Drive...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.84 per hour or $USD 593.15 per month
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
- Angel has a 5 years professional work experience in the BPO industry handling Insurance, Healthcare, Financial, Sales and Leasing account where she supported the following roles:
- Telemarketing
- Lead Generation
- Appointment Setting
- Inbound and Outbound phone support
- Sales and Retention
- Warm and Cold calling
- B2B and B2C Campaign
- Customer handling
- She have an experience handling clients from Australia, UK, US, New Zealand and South Africa.
- Excellent comms skills.
- She's passionate in sales, was recognized as the top performer of the year and was promoted to a Team leader position.
- She is available to start immediately. Also, open for full-time.
Strongest behavior:
- Strongly venturesome in taking risks and focusing on the future; almost exclusively concerned with where they’re going rather than either how they’ll get there, or where they’ve been. Very adaptable; solves problems as they occur rather than through advance planning.
- Makes decisions and takes action, even when there’s an absence of proof confirming their decision. Comfortable operating outside of traditions, Angel Rose pursues strongly innovative ideas, even in the face of failures or popular opposition.
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
Angel Rose is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.
Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.
Being more conceptual than detail-oriented, Angel Rose is fairly casual in working with details which are not vital to the job. Prefers to delegate such work to other people whenever possible. What is much more interesting is a new idea, or the big picture and an analytical, critical approach to solving problems and in getting results.Employment History
TELEMARKETER COLD CALLER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2018 to July 2019 (8 Months)
Duties and Responsibilities:
- Handled Credit repair campaign
- B2C outbound calling US Clients
- Lead generation
- Qualify customers
- Help customers to fix their credit scores
- Assist customer in paying loans and acquiring properties
TELEMARKETER COLD CALLER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2019 to August 2020 (12 Months)
Duties and Responsibilities:
- B2C outbound and inbound calling US, New Zealand and Australian Clients
- Upselling and advertise products
- Assist customers with their cancellation concerns
- Retain Customers
SALES REPRESENTATIVE/RETENTION SPECIALIST
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2020 to June 2022 (21 Months)
Duties and Responsibilities:
- B2C outbound calling
- Fix customers credit score
- Retaining customer
- Handling cancellation concerns
- Assist customers
SALES REPRESENTATIVE COLD CALLER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2016 to September 2018 (31 Months)
Duties and Responsibilities:
- B2C Outbound calling clients from UK, South Africa, Australia and New Zealand
- Selling lottery tickets
- Process Payments
- Handle customer inquiries
TELEMARKETER COLD CALLER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2015 to March 2016 (3 Months)
Duties and Responsibilities:
- Handled Insurance Campaign
- B2C and B2B Outbound calling
- Appointment setting
- Qualify leads
Education History
Field of Study:
Food & Beverage Services Management
Major:
Associate of Hotel and Restaurant Management
Graduation Date:
January 7, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Sales, Customer Service, Appointment Setting, Outbound Appointment Setting, B2C Telemarketing, Telemarketing, B2B Telemarketing, Outbound Telemarketing, Outbound Lead Generation, Outbound B2C,
INTERMEDIATE ★★
-
Google DocsGoogle Drive
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download- 158.72; upload - 162.25
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Samsung
- Processor: Intel Core I5
- Operating System: Windows 11
All-inclusive Rate: USD $8.91/hr
Norlito
Candidate ID: 476683
ADVANCED
-
Procurement, Contract management, Administrative Support, Digital Photography...
INTERMEDIATE
-
Administrative Support...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Norlito, former OFW and freelance photogrpaher has been working for almost 20 years in the Industrial Equipment, Manufacturing, Steel, Construction and Buy & sell industries where he handled and performed roles such as Procurement Officer, Engineer, Procurement Specialist, Purchaser/Buyer and Market researcher. He holds a bachelors degree in Business Administration major in Marketing and Advertising Management.
- He was exposed to the following tasks:
- Advertising
- Market research
- Supplier and vendor management
- Purchasing and porcurment
- Material Sourcing
- ISO Documentations & Procedures
- Logistics
- Contract Management
- Administrative tasks
- He is proficient in using tools such as MS Office and ERP Systems (SAP, Cassius).
- He can start ASAP, amenable to working any shifts and open to any full-time or part-time roles.
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Norlito has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Procurement Officer
Industry:
Construction / Building / Engineering
Employment Period:
March 2020 to February 2022 (22 Months)
Duties and Responsibilities:
- Coordination of all activities related to the full cycle of Procure-To-Pay (P2P); right from the sourcing of quotes/proposals, negotiation of best terms, issuance of Purchase Orders, follow-up/ expedition of deliveries, material receipt verification from the Warehouse and ensures that Vendors or Suppliers are paid on-time.
- Provides support on procurement policies, processes and contracts management.
- Respond to quality management issues and supplier performance concerns.
- Supports Procurement Team in achieving objectives and performance KPI’s.
- Ensures all Suppliers & Sub-contractors file are in order, complete and properly executed in accordance with the JV processes.
- Flexibility to manage multiple, complex and changing priorities; and ability to making sound decisions under pressure while effectively working in a team or diverse environment.
- Demonstrates excellent time management and organizational skills.
- Plans, coordinates, administers support, strategic initiative and provides accountability for the functions of the Procurement Team.
Procurement Officer
Industry:
Construction / Building / Engineering
Employment Period:
August 2015 to March 2020 (55 Months)
Duties and Responsibilities:
- Assists in daily Procurement tasks, outsourcing and local purchase requirements.
- Updates and maintains accurate records of purchases, pricing and other Procurement references.
- Sends out e-mail RFQ’s and review proposals from pre-selected Suppliers.
- Prepares commercial comparison if needed, if not required, determines the best offer, negotiates further with best terms, and process Purchase Order in ERP for management review and approval.
- Establishes cost parameter, purchase budget and payment forecasting.
- Tracking, monitoring and expedition of deliveries.
- Accurately maintains and updates list of Suppliers and classify them as per categories; scope of supply and/or services and keeps contact information updated from time to time.
- Works and brainstorms with Procurement Team to achieve goals and objectives.
- Keeps filing and archiving systems in place and also ensuring that the communication materials and correspondences are well kept.
Procurement Specialist
Industry:
Manufacturing / Production
Employment Period:
June 2008 to November 2014 (77 Months)
Duties and Responsibilities:
- Collects purchase requests and categorizes them for distribution to Local and/or Foreign division.
- Manages local Buyers for marketplace purchase or direct buying transactions.
- Checking, verification and reconciliation of original Invoices against actual materials for valid approval of petty cash replenishment request.
- Engaged in overseas material sourcing for OEM and/or alternative spare parts.
- Works with Procurement Team for devising an effective purchasing approach, plans and objectives.
- Prepares techno-commercial comparison and presents them for management review and approval.
- Preparation and monitoring of Purchase Orders in ERP.
- Coordinates and endorses inbound international shipments with Logistics Team.
- Updates supplier database and maintains filing systems.
- Inspection of materials/equipment to ensure quality and accuracy.
Purchaser/Buyer
Industry:
Retail / Merchandise
Employment Period:
September 2005 to December 2007 (27 Months)
Duties and Responsibilities:
- Engaged in material sourcing and tender acquisition.
- Participates and prepares bid for the US Military Camp (Doha-based), Oil & Gas sector, construction industries, private and government sectors.
- Prepares comparison sheet for Management’s review, profit analysis and approval.
- Execution and processing of Requisition Orders and Purchase Orders in ERP. • Coordination and preparation of payment request with Finance Department.
- Works with Logistics Team to develop support strategies, timelines, execute tools and methodologies for an effective implementation of logistics plans.
- Supports and liaise with Logistics Team for all delivery concerns.
- Ensures that Supplier database is accurately updated.
- Keeps filing and archiving systems well-maintained and organized.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Marketing & Advertising Management
Graduation Date:
March 31, 2003
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Procurement, Contract management, Administrative Support, Digital Photography, Data Encoding, SAP,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Dell
- Processor: Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Sharon
Candidate ID: 476362
ADVANCED
-
Administrative Support, Appointment Setting, Outbound Calling, Customer Support...
INTERMEDIATE
-
Data Entry, Inbound Sales, Lead Generation, Social Media Marketing...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Nash has been working since 2012.
- She was a former OFW for 5 years as a Customer Service Representative, Admin Assistant, and HR Manager.
- She was able to manage her own Business (Mini Call Center) where she had her agents handling TeleMarketing Accounts performing Lead Generation, Virtual Assitant tasks, and Customer Service.
- She recently worked as a Sales Development Representative & Lead Generation Specialist. She supported the following tasks:
- Generating and qualifying leads
- Sales
- B2B marketing
- Appointment Setting
- She also had a part-time job in the Real Estate Industry for a US client where she performs tasks like cold calling and appointment setting.
- She is proficient with Microsoft Office, LinkedIn Sales Navigator, Salesforce, Zoom Info, outplay and JobStreet.
- She is familiar with Dropbox and Hubspot.
- She can generate 100-150 leads/day.
- She can start immediately. She is amenable to working any shift for any part-time or full-time position.
https://www.predictiveindex.com/reference-profile/altruist/
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
A pleasant and extraverted person, Sharon is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Sharon gets along easily with a wide variety of people.Employment History
Pre-Qualifier
Industry:
Employment Period:
August 2021 to June 2022 (10 Months)
Duties and Responsibilities:
- The Customer Acquisition Rep is responsible for acquiring new customers through outbound and inbound inquiries
- This position is responsible for reaching out to potential customers and delivering a sales presentation with passion, commitment, courtesy, and professionalism
- Additionally, this position uses unwavering customer service and high ethical selling standards
- This position is responsible for building trust and rapport with Commercial Sales B2B customers
- Serve as the first point of contact for Sears Commercial customers
- Generates leads that will become lifetime customers for the Company
Customer Service Representative/Appointment Setter/Virtual Assistant/Sourcing Specialist Recruitment
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2007 to March 2012 (54 Months)
Duties and Responsibilities:
- Managing a large amount of inbound and outbound calls in a timely manner
- Following call center scripts when handling different topics
- Identifying customer’s needs, clarifying information, researching every issue and providing solutions
- Appointment Setter
- Contacting potential customers and arranging sales calls
- Making approximately a hundred calls or emails per day
- Responsible for keeping records of potential clients and of their productivity
- Virtual Assistant
- I am performing various administrative tasks, including answering emails,
- Answering phone calls, scheduling meetings, and making travel arrangements.
- Social Media Marketing
- Recruitment Specialist
- Managing the daily running of my call center including sourcing equipment, effective resources, planning and implementing call center strategies
- Ensuring all relevant communications, records, and data for my agents.
- Handling sourcing of candidates in high-quality or volume environment
- Recruiting or searching for candidates from different search engines like LinkedIn, Craigslist, Job Street, etc.
Service Crew (Counter)
Industry:
Employment Period:
March 1998 to March 2001 (36 Months)
Duties and Responsibilities:
- Prepare and serve food
- Process customer payments, and provide customer service
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2012 to February 2014 (21 Months)
Duties and Responsibilities:
- Collection Department – credit/collection, processing credit card/loan applications, financial account
- Provides comprehensive and quality customer care at all times
- Apply and learned knowledge and procedures when servicing customer queries
- Communicate effectively and efficiently with internal and external customer care
- Ensures customer satisfaction in all transactions
- Ensures validity and confidentiality of clients’/customers information
Service Crew/Counter
Industry:
Employment Period:
May 2014 to May 2015 (12 Months)
Duties and Responsibilities:
- Service Crew - prepare and serve food
- Process customer payments, and provide customer service
Customer Service Representative
Industry:
Property / Real Estate
Employment Period:
June 2015 to June 2016 (12 Months)
Duties and Responsibilities:
- Dealing with telephone and email inquiries
- Offering a property investment from international.
- Arranging appointments
- Utilized computer technology to handle a high volume of calls
- Providing high-level administrative and executive support for management.
Receptionist/PA/Admin Assistant
Industry:
Employment Period:
July 2016 to June 2017 (11 Months)
Duties and Responsibilities:
- Welcomes visitors by getting them in person or on the phone, answering or referring inquiries
- Directs visitors by maintaining employee and department directories, and giving instructions
- Maintains security by following procedures, monitoring the logbook, and issuing visitor’s badges.
- Screening telephone calls, inquiries, and requests, and handling them when appropriate
- Welcoming the CEO’s guests
- Organizing and maintaining the CEO’s diary and making appointments, and available time, word processing, dealing with correspondence, writing emails/letters and corporate documentations/SOP’s/policies (further information on such detailed herein), taking dictation
- Typing minutes of meeting reports; organizing meetings
- Ensuring the CEO’s well-prepared for meeting/business trips, and preparing meeting agendas
- Designing and producing documents, briefing papers, reports, and presentations
- Organizing corporate and company entertainment, management meetings, and events
- Devising and maintaining office systems, including data management, filing, etc.
- Performs general clerical duties to include but not limited to: photocopying, fixing, mail distribution, and filing
- Coordinates using Microsoft Office, such as Excel, Publisher, Word, and PowerPoint
- Sourcing and ordering stationery and office equipment
Administrative Coordinator/Managing Staff/HR Manager
Industry:
Employment Period:
July 2017 to April 2019 (21 Months)
Duties and Responsibilities:
- Prepare payment certificates
- Prepare correspondence to government authorities, clients, and supplies
- Following up and processing all government permits and certificates
- Provides necessary support for the staff
- Manage all procurement requests
- Dealing with finance
- Manage all administrative reports
- Conducting interviews
- Responsible for the company’s petty cash
- Full staff scheduling
- Schedule an appointment management
- Track product inventory
- Send appointment reminders
- Business reporting
- Monitoring leadership
- Staff recruitment
- Marketing & Promotion
- Financial Management
- Prepares employees for assignment by establishing and conducting orientation and training programs.
- Maintains management guidelines by preparing, updating and recommending human resource policies and procedures.
- Complete human resource operational requirements by scheduling, assigning employees and following up on work results.
- Maintains human resource staff recruiting, selecting, orienting, and training employees.
Customer Service Representative/Appointment Setter/VA/Sourcing Specialist Recruitment
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2022 to September 2022 (2 Months)
Duties and Responsibilities:
- Managing a large amount of inbound and outbound calls in a timely manner.
- Following call center scripts when handling different topics
- Identifying customerʼs needs, clarifying information, researching every issue, and providing solutions
- Appointment Setter
- Contacting potential customers and arranging sales calls
- Making a hundred calls or emails per day
- I am also responsible for keeping records of potential clients and of their productivity
- Virtual Assistant
- Performing various administrative tasks, including answering emails, answering phone calls, scheduling meetings, and making travel arrangements
- I was also in charge of the Social Media Marketing
- Recruitment Specialist
- Managing the daily running of my call center including sourcing equipment, effective resources, planning and implementing call center strategies
- Ensuring all relevant communications, records, and data for my agents
- Handling sourcing of candidates in high-quality or volume environment
- Recruiting or searching for candidates from different search engines like LinkedIn, Craigslist, Job Street, etc.
Owner/Manager
Industry:
Employment Period:
September 2019 to March 2023 (42 Months)
Duties and Responsibilities:
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage the restaurantʼs good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2019 to September 2021 (26 Months)
Duties and Responsibilities:
- Experienced in phone, email, and live chat support plus, experience in Customer Service Sales,
- Billing collections, and Technical Support.
- Strong verbal and written communication and comprehension skills.
- A Computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office,and Google applications.
- Can type at least 40 words per minute on chat
- I have good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
- I am resourceful and able to multitask and have high attention to detail.
Sales Development Representative
Industry:
Consulting (Business & Management)
Employment Period:
November 2021 to December 2022 (13 Months)
Duties and Responsibilities:
- My job revolves around generating and qualifying new and moving them through the sales pipeline, until they're ready to talk to your account Date of birth executives and other sales "closers." This two-step system lets sales reps and account executives focus on closing deals rather than finding new leads, getting past gatekeepers, and Gender other prospecting-related tasks.
- Equipped with well-researched information about target prospects and your company, SDRs Married build a solid understanding of the industry and sales process to spark meaningful conversations.
- As a result, I'm spending much of my time reaching out to potential clients through the early stages of the sales funnel, either preparing prospects to speak with a closer or screening their true intention to buy.
Freelance - Philippines
Industry:
Property / Real Estate
Employment Period:
July 2022 to March 2012 (123 Months)
Duties and Responsibilities:
- Real estate appointment setters contact potential customers by phone to explain products, and services and purchase information about properties for sale.
- We use customer information -- for example, name, address, and telephone number computerized database to initiate cold calls and deliver a scripted sales talk
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
April 30, 2001
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Appointment Setting, Outbound Calling, Customer Support, Data Entry, Data Encoding, Microsoft, Sales,
INTERMEDIATE ★★
-
Data EntryInbound SalesLead GenerationSocial Media MarketingTechnical Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 15.02, Upload: 41.44
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel Core i5 Ryzen 5
- Operating System: Windows 11
All-inclusive Rate: USD $7.88/hr
Fredie
Candidate ID: 475750
ADVANCED
-
MYOB Integration, MYOB, Accounts Payable Management, Accounts Receivable Management...
INTERMEDIATE
-
General Accounting...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
Fredie is a certified bookkeeper with over twenty years of experience in the Accounting Industry
Has extensive experience in MYOB from set-up, installation, and application
Installed and trained clients in the use of MYOB
Maintained ledgers and trial balance
Prepared monthly bank reconciliation statements
Recorded purchases and payables
Reconciled POs with payments
Prepared financial statements, profit and loss, and cash flow
Extensive experience in Accounts Payables and Receivables
He is open to both part-time and full-time positions and is available to start one week after getting hired
Predictive Index Behavioral Profile - Guardian
https://www.predictiveindex.com/reference-profile/guardian/
Strongest Behaviors:
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Fredie is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Fredie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
MYOB Accounting Software Trainer/ACCOUNT SPECIALIST
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2000 to January 2003 (36 Months)
Duties and Responsibilities:
- Official Distributor of MYOB Accounting software in Tacloban City, Philippines
- Installed and Trained our MYOB clients (Hardware, Pharmacy, Groceries Store and others)
- In-charged in the recording of the company's purchases and sales.
- Maintained ledger of customers and suppliers
- Monitored and done onsite auditing of clients with more than 60 days of unpaid balances
- Checked on the accuracy of financial reports generated from the system
- Prepared bank reconciliation statements.
BOOKKEEPER
Industry:
Education
Employment Period:
January 2004 to January 2016 (144 Months)
Duties and Responsibilities:
- Maintain ledgers and trial balance
- Prepare monthly bank reconciliation statements (maintain 7 funds of the university including dollar account)
- Assist the team in preparing the financial reports
- Prepare payroll of 100 part-time faculty members
- In-charged of students' ledger account.
ACCOUNTS RECEIVABLE AND PAYABLE SPECIALIST
Industry:
Banking / Financial Services
Employment Period:
January 2017 to May 2022 (64 Months)
Duties and Responsibilities:
- • Verify the accuracy of clients' ledger account using MYOB
- Monitor on the aging of accounts receivables (due and demandable)
- Records all the purchases and payables
- Reconcile PO's with the amounts paid per supplier
- Prepare financial statements (Profit and Loss, Statement of Financial Position and Cash Flow)
- Check on the accuracy of the inventory (physical vs. actual)
- Analyze financial reports generated from the accounting system
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Management
Graduation Date:
March 27, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
MYOB Integration, MYOB, Accounts Payable Management, Accounts Receivable Management, Bookkeeping,
INTERMEDIATE ★★
-
General Accounting
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: ryzen 5
- Operating System: Windows 10
All-inclusive Rate: USD $6.84/hr
China
Candidate ID: 475731
ADVANCED
-
Customer Support, Customer Service, Technical Support, Conflict resolution...
INTERMEDIATE
-
Gmail...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.84 per hour or $USD 593.15 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
Chinas has over six years of customer service experience
She has provided assistance to customers in the US in the motor and financial industry
Did basic troubleshooting for customers having issues with the safety devices attached to their vehicles
Processed activation and reactivation of accounts in the system
When she handled the financial account she answered inquiries regarding billing and subscriptions
Process waiving of fees for customers with delayed payments
Assist in setting up disputes and fraud investigations
She is open to both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile - Promoter
https://www.predictiveindex.com/reference-profile/promoter/
Strongest Behaviors:
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
China is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to China to be liked and accepted, and she express herself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
Senior Customer Service Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2017 to January 2022 (59 Months)
Duties and Responsibilities:
- Supplies both new and existing consumers
- Fixed technical issues, mostly with Bluetooth and WiFi, and the Onstar system
- Resolved billing questions
- Assisting clients in selecting the best service plan for them
- Supported offline advisors as they transitioned to being inbound agents by acting as their mentor
- Served as a Connection Center representative for General Motors, mostly assisting consumers with the creation of their online accounts and mobile applications
Customer Care Professional
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2022 to September 2022 (8 Months)
Duties and Responsibilities:
- Resolve all customer queries and follow established procedures as appropriate thereby providing alternatives, also, apply, superior service call handling skills to ensure best possible solutions and First Call Resolution to Card Members
- Adherence to quality and compliance guidelines
- Document necessary account information and offer custom solutions that benefit the customer
- Grow and nurture customer relationships on every interaction that results in measurable Customer value
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times
- Ability to make quick decisions and respond to customer inquiries.
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accounting
Graduation Date:
March 17, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Support, Customer Service, Technical Support, Conflict resolution, Data Entry,
INTERMEDIATE ★★
-
Gmail
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/13969668816
- Internet Type: Cable
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
- Operating System: Windows 10
All-inclusive Rate: USD $6.84/hr
Sofea
Candidate ID: 467325
ADVANCED
-
Data Entry, Email management, Social Media Management, Microsoft Office...
INTERMEDIATE
-
Data Entry, Graphic Design, Photo Editing, Website Management...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.84 per hour or $USD 593.15 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
- Sofea has been working for 5 years. She has performed various roles in different companies where she supported the following tasks:
- Email Management
- Calendar Management
- Social Media Management
- Booking Appointment
- Email Marketing
- Data Entry
- Basic graphic design
- Since 2020 she started her freelance career and worked with UK clients as a Virtual Assistant.
- She is proficient in Microsoft tools, Google Suite, and Canva,
- She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Sofea has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Front Desk Receptionist
Industry:
Hotel / Hospitality
Employment Period:
December 2017 to March 2020 (27 Months)
Duties and Responsibilities:
- Handled payment processing and provided customers with receipts and proper bills and change.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Drafted professional business documents, spreadsheets and correspondence.
- Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.
- Scheduled and confirmed appointments.
- Answered office phone and emails to schedule appointments, answer questions and document information.
Chat Moderator
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2020 to October 2021 (17 Months)
Duties and Responsibilities:
- Assisted organizational efforts by filing, entering data and answering phones.
- Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
Virtual Assistant/Data Entry
Industry:
Others
Employment Period:
February 2021 to June 2022 (16 Months)
Duties and Responsibilities:
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Helped customers select products best fitting personal needs.
- Maintained data confidentiality when inputting public and non-public information into the system.
Social Media Manager
Industry:
Others
Employment Period:
September 2022 to November 2023 (13 Months)
Duties and Responsibilities:
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
Administrative Assistant
Industry:
Others
Employment Period:
January 2023 to April 2025 (27 Months)
Duties and Responsibilities:
- Managing emails and filtering important messages
- Scheduling appointments, meetings, and calendar management
- Organizing digital files and cloud storage (Google Drive, Dropbox, etc.)
- Responding to client inquiries via email or chat
- Following up with leads or clients
- Data entry and database maintenance
- Conducting research and compiling information Invoicing and basic bookkeeping (using tools like QuickBooks, Xero)
Education History
Field of Study:
Food & Beverage Services Management
Major:
Hotel And Restaurant Management
Graduation Date:
June 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Data Entry, Email management, Social Media Management, Microsoft Office, Booking Assistance, Graphic Design, Calendar Management,
INTERMEDIATE ★★
-
Data Entry, Graphic Design, Photo EditingWebsite ManagementeCommerce Site DevelopmentAdministrative SupportFacebook Ads
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17898824326
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $10.98/hr
Maria
Candidate ID: 467166
ADVANCED
-
Social Media Marketing, Data Analysis, Market Research, Market analysis...
INTERMEDIATE
-
SEO, SEM, Video Editing, Photo Editing...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 10.98 per hour or $USD 1902.51 per month
Remote Staff Recruiter Comments
- Roma is a graduate of Production Design
- She has 4 years of relevant work experience in E-learning, Food and Beverage, and Pharmaceutical companies
- She has worked with clients based in Australia, Canada, US, and Philippines
- She is adept at doing the following tasks:
- Market research and analysis
- Data Analysis
- Marketing Plan
- Social media content and management
- Content mapping
- Sales management
- Events coordination
- Project Management
- Video and Photo Editing
- Script writing
- Content writing
- She has experience with SEO (on page and off page) and has done keyword research and SEO strategies
- She has also done executing paid ad campaigns for Facebook, Instagram, and LinkedIn
- Her biggest campaign was for brand awareness project that resulted for 20 percent increase for following on her clients social media accounts
- She is proficient in using the following tools:
- Adobe Creative Suites
- Canva Pro
- SketchUp Pro 8
- Adobe Premiere
- Final Cut X
- Google Ads
- Google Analytics
- Facebook Ads
- YouTube Ads
- SEMrush
- Asana
- WordPress
- Keynote
- Mailchimp
- HubSpot
- Salesforce
- Hootsuite
- She is available to start immediately and is amenable to working on a dayshift schedule for any full-time role.
Predictive Index Behavioral Profile - Maverick
https://www.predictiveindex.com/reference-profile/maverick/
Strongest Behaviors
- Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
- Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
- Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.
Behavioral Summary
A very independent, confident, decisive, self-starter, intense and driving. She has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.
Employment History
Digital Marketing Strategist
Industry:
Property / Real Estate
Employment Period:
March 2021 to September 2021 (6 Months)
Duties and Responsibilities:
- Evaluate and implement improvements on digital strategy.Research the latest digital tools and interactive trends.
- Develop, implement and optimize SEO, social media, and pay-per-click campaigns.
- Create integrated and cost-effective digital strategies.
- Drive value for the organization.
- Analyze and report on digital campaigns.
- Analyze customer and user data.
- Engage with clients, sales teams, and management.
- Map out how digital assets will be optimized for business results.
- Define and action digital events.
Marketing Assistant
Industry:
BioTechnology / Pharmaceutical / Clinical research
Employment Period:
September 2020 to February 2021 (5 Months)
Duties and Responsibilities:
- Conducting market research and analyzing marketing surveys.
- Employing online marketing analytics to gather information from the web and social media pages.
- Creates marketing and social media campaigns and strategies
- Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action
- Preparing promotional presentations and organizing promotional events.
- Composing and posting online content for the company's social media page and website.
- Writing marketing literature for company brochures and press releases.
Marketing Associate
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
March 2019 to August 2020 (17 Months)
Duties and Responsibilities:
- Creating and building out paid social media campaigns to drive awareness, traffic and conversions
- Maintain performance reports and trackers analyzing the assets and targeting of different campaigns
- Execute tests on campaigns to develop ways on improving campaign performance
- Monitoring, analysis, and reporting of email campaign performance
- Creation, management, and publishing content to social media channels, including paid/sponsored social media ads
- Monitor performance of campaigns and initiatives across social media channels to ensure the best possible results using an efficient and well-executed strategy
- Provides actionable insights and recommendations that are relevant to the client's businesses to achieve their campaign goals through in-depth data analysis and research
Production Designer and Production Assisant
Industry:
Entertainment / Media
Employment Period:
April 2013 to December 2018 (68 Months)
Duties and Responsibilities:
- Responsible for the visual concept of a film, television or theatre production.
- They identify a design style for sets, locations, graphics, props, lighting, camera angles and costumes
- They also deal with schedules, budgets and staffing.
- They help achieve the director's vision together with art directors, prop makers, set builders
Social Media Executive and Administrative Officer
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
July 2022 to September 2023 (14 Months)
Duties and Responsibilities:
- Doing research, writing, creating, or outsourcing the creation of any type of material (written, imagebased, video, etc.)
- Assembling and posting material, monitoring how it performs on various social media platforms and the larger web.
- Create successful social media influencer marketing programs to convert influential social media users into brand ambassadors who promote the company's goods and services.
- Doing research, writing, creating, or outsourcing the creation of any type of material (written, image- based, video, etc.)
- Assembling and posting material, monitoring how it performs on various social media platforms and the larger web.
- Create successful social media influencer marketing programs to convert influential social media users into brand ambassadors who promote the company's goods and services.
Marketing & Communications Assistant
Industry:
Others
Employment Period:
December 2023 to March 2024 (2 Months)
Duties and Responsibilities:
- Oversee the day-to-day management of our social media platforms.
- · Assist and collaborate with the marketing team to ensure the timely preparation of visual materials.
- · Plan, create and schedule posts, including both visuals and video content.
- Creating and implementing our marketing and communications strategy, in collaboration with management and our branding team.
- · Primarily utilising Facebook and Instagram as our central social platforms; nevertheless, we are eager to establish a presence on other platforms (e.g. TikTok and LinkedIn).
- · Measure and report on engagement and return on spend.
- · Website management and maintenance.
- · Execute a content strategy, including copywriting and editing for social media the marketing team builds.
- · Monitor and evaluate the performance of previous posts, assessing their effectiveness in reaching the target audience.
- · Manage the distribution of newsletters to the subscriber list. Monitoring engagement and growth.
- · Review and ensure the quality and consistency of advertising content.
- · Monitor campaign performance to meet deadlines and KPIs.
- · Create and manage lead magnet campaigns to capture and nurture leads effectively.
- · Determine the frequency and timing of lead magnet promotions.
- · Assist in the creation of lead magnets for advertising campaigns with the branding and marketing team’s help.
- · Identify and understand the target audience's preferences, behaviours, and needs.
- · Ensure posts are tailored to effectively engage the target audience.
- · Trends and growth spots to capitalise on prospective audiences.
- · Respond promptly to inquiries and comments on social media platforms, the community page, and via email or chat.
- · Foster a sense of community and engagement among our followers.
Digital Marketing Specialist
Industry:
Arts / Design / Fashion
Employment Period:
May 2024 to August 2024 (3 Months)
Duties and Responsibilities:
- Digital Marketing Strategy: Develop and implement digital marketing strategies that focus on promoting products and increasing customer engagement.
- Content Creation and Management: Assist in generating engaging content calendar for various digital channels, including websites, social media, and email campaigns, emphasizing product highlights and customer benefits.
- Website Management: Optimize our website content for search engines, with a specific focus on enhancing product pages and landing pages using WordPress.
- Social Media Management: Manage and grow our presence on key social media platforms, including Facebook, Instagram, and TikTok, adapting strategies to align with platform strengths and audience preferences.
- Analytics and Reporting: Monitor and analyze digital campaign performance using tools. Adjust strategies based on data insights to optimize reach and effectiveness.
- Email Marketing: Execute targeted email marketing campaigns to nurture leads and convert them into customers, focusing on product promotions and updates.
- Product Promotion: Prioritize showcasing products through all digital marketing activities, ensuring clear and attractive presentation across all channels
Social Media Marketer
Industry:
Others
Employment Period:
September 2024 to July 2025 (9 Months)
Duties and Responsibilities:
- Develop and execute effective social media strategies across multiple platforms, including Instagram, Facebook, LinkedIn, Pinterest, and Reddit.
- Create engaging and visually appealing content, including infographics, images, and social media posts, to promote our course.
- Actively participate in online communities and forums related to job search and career development.
- Track and analyze social media metrics to measure campaign performance and optimize strategies.
- Utilize WordPress to design and optimize landing pages for the course.
Marketing Associate
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
May 2019 to May 2019 (0 Months)
Duties and Responsibilities:
- Creation, social media management, email marketing, and event planning.
- Collect, analyze, and interpret market research data to identify trends,
Administrative Officer
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
May 2018 to January 2021 (32 Months)
Duties and Responsibilities:
- Managed and organized catering orders, ensuring accurate processing and timely delivery to clients.
- Managed client accounts, ensuring accurate information and timely communication regarding orders and deliveries.
- Coordinated event logistics, including scheduling, staffing, and equipment rentals, to ensure seamless event execution.
Digital Marketing Specialist
Industry:
Education
Employment Period:
October 2021 to January 2023 (14 Months)
Duties and Responsibilities:
- Increased website traffic from social media by 20% within 6 months by developing and implementing a social media marketing strategy for Facebook and Instagram.
- Improved student understanding and satisfaction by creating engaging online learning materials, including video tutorials, interactive quizzes, and downloadable resources, resulting in a 95% student satisfaction rating.
- Increased course completion rates by 15% within the first semester by collaborating with the teaching team to develop and implement a new online course curriculum incorporating gamification and personalized learning paths.
- Developing and implementing effective digital marketing strategy.
- Coordinating content, design, social media, PPC campaigns and other activities.
- Measure KPIs and prepare the budget for Digital Marketing activities.
- Develop specific campaigns to create and maintain high levels of customer interaction.
- Manage the SEO strategy execution.
- Drive traffic with PPC Campaign on AdWords, SM and affiliate/influencers websites.
- Establish our Social Media strategy - based on a variety of channels.
- Coordinate Email Marketing to incorporate and implement tracking and other digital marketing elements.
- Setup all the technicalities for google analytics, other tracking codes, tag manager and anything else, that can provide us with input on user behavior.
- Ensure contact reporting to management on performance.
Digital Marketing Specialist and Website Designer
Industry:
Consulting (Business & Management)
Employment Period:
March 2024 to March 2024 (0 Months)
Duties and Responsibilities:
- Monitored website analytics and Google Ads performance to optimize online marketing strategies, resulting in a 12% reduction in advertising costs while maintaining a high ROI.
- Analyze website analytics, social media metrics, and other digital marketing performance data to measure the effectiveness of campaigns and identify opportunities for improvement.
- Implemented SEO best practices to improve website visibility and organic search rankings.
Education History
Field of Study:
Marketing
Major:
Marketing Communications
Graduation Date:
May 1, 2023
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Art/Design/Creative Multimedia
Major:
Production Design
Graduation Date:
January 2, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media MarketingData AnalysisMarket ResearchMarket analysis
INTERMEDIATE ★★
-
SEO, SEM, Video EditingPhoto EditingSalesforce CRMContent WritingScript Writing
Work at Home Capabilities:
- Internet Bandwidth: 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 27.83, Upload: 21.74
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple Macbook Pro 2021
- Processor: m1
- Operating System: MacOS X
All-inclusive Rate: USD $10.98/hr
Zarah
Candidate ID: 467020
ADVANCED
-
Customer Service Management, Call Center Management, Operations Management, Administrative Support...
INTERMEDIATE
-
Administrative Skills, Writing, Administration...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 13.04 per hour or $USD 1130.30 per month
Full Time: $USD 10.98 per hour or $USD 1902.51 per month
Remote Staff Recruiter Comments
- Zee has over 10 years of experience in successfully leading cross-functional teams, driving operational excellence, and achieving business objectives.
- Even though she is a graduate of Computer Science, it did not stop her from pursuing a profession in customer service primarily in the finance sector.
- From 2011 to 2021, she was employed in a financial corporation where she climbed the corporate ladder.
- She started as a Finance Services Representative, got promoted to Team Leader, eventually, she became a Manager, and then the AVP for Customer Service.
- She is an expert in performing the following:
- Performance management
- SOP creation and implementation
- Coaching
- Quality evaluation
- Recruitment support
- Team development
- Social media management
- She utilized software and applications such as Genie, Salesforce, HubSpot, Workforce Management System, MS Office (Excel, 365, Teams, Outlook), eHarmony, Monday.com, and Trello.
- She can start ASAP.
- She prefers working the day shift to any part-time or full-time position.
Strongest Behaviors
- Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
- Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
Zarah is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.
Zarah Kathryn takes responsibilities very seriously, to the extent of worrying a good deal about them. That concern, plus a strong desire to assure a quality outcome, combines to make them particularly sensitive to criticism of their work and very responsive to praise for work well done. While this introspective person is imaginative and gives much thought to their ideas, they are very cautious about expressing or acting on them unless they are sure they can deliver on those ideas. They can be relied on to make proven, well thought-out, solid improvements in areas that they understand well.
Employment History
AVP, Customer Service
Industry:
Banking / Financial Services
Employment Period:
July 2021 to October 2021 (3 Months)
Duties and Responsibilities:
Apr 2021 - Oct 2021
- Title Change and Promotion after the company acquisition Continued to exemplify exceptional managerial skills by actively partnering and collaborating with US counterparts and Senior Leadership in driving process improvement, creating impactful policies, fostering training and development initiatives, and supporting career progression for the team.
- Enhanced operational efficiency by actively partnering and collaborating with US counterparts and Senior Leadership in various areas, including process improvement, policy creation, training and development, and career progression.
July 2011 - Apr 2021
- Led and managed a diverse team of Financial Services Representatives, proficient in handling inbound and outbound calls, e-mail support, chat support, fraud prevention services, Employee Stock Plans, and Mainstreet operations. Successfully sustained 24x7 Customer Service operations during overnight hours
- Conducted risk identification, assessment, reporting, and monitoring operations, ensuring adherence to US Financial Industry Regulatory Authority compliance. Reviewed existing risk management procedures and recommended improvements for enhanced effectiveness
- Implemented strategic initiatives aimed at boosting employee morale, driving performance, and consistently improving the overall customer experience
- Collaborated with domestic counterparts to streamline chat, email, and overnight operations, optimizing processes and increasing efficiency Revamped training and new hire onboarding processes while concurrently managing a regular Customer Service team
- Conducted comprehensive quality evaluations of representative interactions with clients, including calls, emails, and chat interactions
- Performed the critical role of Hiring Manager, overseeing the final recruitment process for Customer Service through interviews and selection
- Actively fostered the development of team members through coaching, training, delegation, and exposure to challenging tasks, unlocking their full potential
- Recognized with the Customer Service Achievement Award for outstanding leadership contributions
- Consistently rated as exceeding expectations in annual performance appraisals
Process Manager
Industry:
Retail / Merchandise
Employment Period:
October 2022 to November 2022 (1 Months)
Duties and Responsibilities:
- Project-based contractor tasked to document existing processes
- Collaborate with other relevant functions to develop new processes for both customer-facing and back-office associates
Follow-up Coordinator
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
February 2025 to Present
Duties and Responsibilities:
- Welcome first-time guests during Sunday services, ensuring a warm and engaging experience.
- Send personalized follow-up messages to acknowledge attendance and encourage further involvement.
- Invite guests to church gatherings, Life Groups, and LIFE Classes to foster deeper community engagement.
- Support the church's mission by building meaningful connections and guiding individuals in their spiritual journey.
- Manage and update the church management system, maintaining an accurate database of over 2,000 members.
- Track each member's discipleship progress and spiritual growth journey, ensuring timely follow-ups and accurate records.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
May 1, 2006
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service Management, Call Center Management, Operations Management, Administrative Support,
INTERMEDIATE ★★
-
Administrative SkillsWritingAdministration
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14804588232
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i3
- Operating System: Windows 10
All-inclusive Rate: USD $14.07/hr
JANELLE
Candidate ID: 466993
ADVANCED
-
Microsoft, Marketing automation, CRM, Email Marketing...
INTERMEDIATE
-
Marketo, Salesforce CRM, MailChimp, Project Management...
Median Rate
$14.07
$14.84
if $1 = PHP52
$18.17
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
- Janelle has been working for 8 years in a manufacturing, banking, and IT business solutions company.
- She is confident in creating data points from different systems like Hubspot and google analytics.
- She is adept with email marketing, end-to-end project management, and social media management.
- With her relevant work experiences in doing digital marketing campaigns, she has strengthened her creativity and analytical skills.
- She is proficient in the following applications:
- MS Office, SharePoint
- CRM - SAP, Salesforce, Hubspot
- Marketing automation tool - Marketo, Hubspot, Mailchimp, Salesforce Pardot
- Content Management System - Adobe Experience Manager
- Data Visualization - Power BI
- Web Analytics - Google Analytics
- E-commerce Platform - Magento
- Graphic Design Platform - Canva
Predictive Index Behavioral Profile - Collaborator
https://www.predictiveindex.com/reference-profile/collaborator/
Strongest Behaviors
- Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur.
- Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
Behavioral Summary
Janelle is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
Employment History
Marketing Executive Associate
Industry:
Accounting / Audit / Tax
Employment Period:
March 2019 to September 2021 (30 Months)
Duties and Responsibilities:
- Supported all Asia-Pacific Financial Services Go-to-Market (APAC FSO GTM) leaders and sector marketing leaders
- Managed relationships with key stakeholders and maintains good working relationships across brand marketing and communications team and other functions
- Supported the team with the best practice usage of the e-marketing tools
- Created, configured and administered e-marketing campaigns
- Supported the team with administrative tasks such as: BRET, legal review and other compliance-based activities required on brand marketing and communications programs
- Managed production and approvals processes (including SCORE)
- Assisted web team by prepping articles and creating redirects and UTMs • Provided event management support on major programs
SPECIALIST, MARKETING & SALES INTELLIGENCE
Industry:
Others
Employment Period:
December 2017 to March 2019 (15 Months)
Duties and Responsibilities:
- Acted as support to the CRM applications used by the Key Account Managers and Sales representatives of the Adhesives business
- Provided accurate and timely submitted management reports
- Provided information and recommendations to be used for monthly tactical meetings
MARKETING OPERATIONS ANALYST
Industry:
Consulting (IT / Science / Engineering & Technical)
Employment Period:
September 2021 to October 2022 (13 Months)
Duties and Responsibilities:
- Responsible for the operational aspects of campaign management, including but not limited to CRM, lead management, marketing automation, and data analytics using Salesforce
- Manages the implementation of mass / targeted member campaigns from planning with different stakeholders to leading its operational execution. This involves acquisition and retention campaigns
- Facilitates creation and implementation of marketing communication support such as but not limited to emailers, SMS, social media placements and Point-of-sale materials
- Manages project timelines, expectations, resources and creates effective internal working process in close coordination with cross-functional teams
- Recommends efficient ways to complete individual request tickets and apply best practices efficiently across all campaigns by leveraging templates and the capabilities of the marketing automation platform including: global application, tokens, snippets, dynamic content, A/B testing, workflow automations and review of customer journey maps
- Maintains Salesforce campaigns and hierarchies for tactical use
- Provides timely campaign reports and provide corresponding actionable insights & suggestions
- Works closely with data and legal teams, supporting all governance projects related to marketing operations
MARKETING ASSOCIATE
Industry:
Banking / Financial Services
Employment Period:
January 2015 to December 2017 (35 Months)
Duties and Responsibilities:
- Provided accurate and timely submitted MIS reports to the business
- Supported the product manager and portfolio manager with needed MIS reports and with their marketing initiatives
- Promoted the adoption, monitoring, and evaluation of the marketing campaign
- Planned and executed various marketing events and activities to boost sales and increase awareness
- Assisted in the development and implementation of marketing strategies which includes loyalty programs, incentive schemes, innovation of new product features and promotions
- Performed continuous marketing research that involves execution of regular industry and competitive scans, monitoring of customer behavior and business productivity
- Assisted in the development of marketing calendar and budget
- Coordinated with the central purchasing and third-party suppliers for the development and requisition of marketing collaterals
- Conducted article write-ups of business activities and programs
- Ensured maintenance of the website and other social media accounts
MARKETING COORDINATOR
Industry:
Others
Employment Period:
May 2022 to March 2024 (22 Months)
Duties and Responsibilities:
- Executed end-to-end campaigns from planning, scheduling, testing, tracking, creating workflows and reporting
- Monitored campaign performance in real time, analyzing key metrics such as clickthrough rates, conversion rates, and revenue per email (RPE)
- Ran A/B testing of copies, subject headers, offers, and landing pages to continually improve key metrics across campaigns
- Created and maintained automation workflows such buyer registration, welcome series and abandoned cart
- Identified various audience segments, their behaviors, needs and wants, their touchpoints with the company
- Established a customer journey map and SOPs as company references and guide for enhancements
- Managed the graphic designers, product managers, copywriters and business development managers to ensure that the project timeline and requirements are followed
- Sent promotional campaigns and transactional messages thru SMS marketing
- Kept the website updated in terms of content, promotions and user interface
- Monitored and tracked performance of the email, SMS, website, blogs, paid and search ads, SEO and social media marketing channels
- Curated engaging content for the website, Facebook, LinkedIn, X and Instagram
MARKETING AUTOMATION SPECIALIST
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2024 to Present
Duties and Responsibilities:
- Works closely with members of cross-functional teams to create meaningful and strategic lifecycle marketing strategies
- Handles campaign set-up, segmentation, scheduling, QA testing, tagging and deployment of one-time, automated recurring/triggered and dynamic multi-channel campaigns
- Takes lead in campaign ideation, opportunity sizing, asset development, deployment, testing, optimization, analysis, and reporting
- Oversees and process inbound marketing requests in Asana
- Manages the website’s content and utilize them to create lead nurturing workflows
- Maintains database hygiene and regular cleansing to ensure email deliverability
- Established process instructions and standard operating procedures to ensure service quality and business continuity
- Analyzes and leverages data to develop a strategy to meet company goals
- Deploys A/B tests to drive the most effective ROI and incremental lift. Lead pre-test analysis, test design, execution, measurement, and post-test analysis
- Collaborates with acquisition marketers, pricing experts, product managers, brand stakeholders, and, from time to time, our executive council
- Tests new ideas, channels and find better ways in achieving company goals
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Hotel and Restaurant Management
Graduation Date:
March 2, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft, Marketing automation, CRM, Email Marketing, Analytical Skills,
INTERMEDIATE ★★
-
MarketoSalesforce CRMMailChimpProject Management
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Broadband
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $10.98/hr
Sheryl
Candidate ID: 466346
ADVANCED
-
Email Handling, Data Entry, Technical Support, Customer Service...
INTERMEDIATE
-
Data Entry, Order Processing...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 10.98 per hour or $USD 1902.51 per month
Remote Staff Recruiter Comments
- Sheryl worked as Executive Virtual Admin Assistant.
- Her tasks includes:
- Lead Generation
- Data Entry
- Schedule Management
- Social Media Posting
- She also worked as IT Service Desk Analyst
- She installed and performed minor repairs on hardware and software.
- She evaluates problems on applications, networks, servers and technical issues.
- She handled Active Directories and Office 365.
- Password reset
- Account Unlock
- Ticket Creation
- She used:
- Citrix
- Active Directory
- RingCentral
- Avaya
- Team viewer
- AWS
- Zendesk
- Remedy
- ServiceNow
- Teams
- Outlook
- GSuite
- Excel
- Powerpoint
- VMware
- She can Start ASAP
www.predictiveindex.com/reference-profile/altruist/
Strongest Behavior
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Sheryl is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Sheryl gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
Center Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2008 to December 2009 (13 Months)
Duties and Responsibilities:
- Basic troubleshooting in Outlook, Computers, and other applications that we support.
- Doing password reset and account unlock using active directory and creating tickets using the remedy.
- Pulling up and sending data using Microsoft Excel.
- Expedited support calls by creating repeatable scenario guides for common technical problems.
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
- Managed details of completing sales payments, refunds, and exchanges, including issuing a store credit.
- Provided expert service by communicating information to customers and following up on promises.
- Produced weekly reports outlining the business operations successes and gaps for the senior management team
Support Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2009 to June 2011 (29 Months)
Duties and Responsibilities:
- Basic troubleshooting in Outlook, Computers, and other applications that we support.
- Doing password reset and account unlock using active directory and creating tickets using the remedy.
- Pulling up and sending data using Microsoft Excel.
- Expedited support calls by creating repeatable scenario guides for common technical problems.
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
- Managed details of completing sales payments, refunds, and exchanges, including issuing a store credit.
- Provided expert service by communicating information to customers and following up on promises.
- Produced weekly reports outlining the business operations successes and gaps for the senior management team
Customer Interaction Agent II/ Mentor (SME)
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2013 to May 2014 (15 Months)
Duties and Responsibilities:
- Basic troubleshooting in Outlook, Computers, and other applications that we support.
- Doing password reset and account unlock using active directory and creating tickets using the remedy.
- Pulling up and sending data using Microsoft Excel.
- Expedited support calls by creating repeatable scenario guides for common technical problems.
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
- Managed details of completing sales payments, refunds, and exchanges, including issuing a store credit.
- Provided expert service by communicating information to customers and following up on promises.
- Produced weekly reports outlining the business operations successes and gaps for the senior management team.
- Processed the day-to-day documentation between departments, consistently maintaining effective communication and eliminating bottlenecks.
- Completed all required paperwork within anticipated timeframes.
- Utilized downtime to perform routine tasks, preventing service delays.
- Monitored processes and recommended methods for improvement. Kept work area organized and clutter-free.
- Reviewed activities regularly to identify opportunities for improvement.
- Required minimal oversight to complete job tasks, meeting all deadlines and goals.
- Supported operations with consistent maintenance and updates of corporate files and records.
Analyst/Senior International Helpdesk Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2014 to July 2018 (49 Months)
Duties and Responsibilities:
- Expedited support calls by creating repeatable scenario guides for common technical problems.
- Performed one-on-one remote helpdesk calls resolving customer issues via calls, emails, chats.
- Collaborated with IT personnel to develop solutions to rare and unusual technical concerns.
- Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Communicated clearly with internal and external teams to assess requirements and end goals and distribute findings information in easily understood form.
- Distributed customer complaint and feedback data to appropriate personnel for incorporation into future operations and production efforts.
- Prioritized backlog work to quickly eliminate critical issues and work through remaining issues by order of severity and impact on product performance, security, or usability.
- Determined the optimal corrective actions to obtain the desired quality level.
IT Service Desk Analyst Level 5
Industry:
Employment Period:
August 2018 to May 2022 (45 Months)
Duties and Responsibilities:
- Offered remote onboarding services, helping customers to complete initial device setup and connection procedures.
- Exploited remote access software to directly intervene on Internet-connected customer systems.
- Performed one-on-one remote helpdesk calls resolving customer issues via chat, calls, and emails
- Answered user inquiries regarding computer software or hardware operation to resolve problems.
- Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Evaluated problems with applications, workstations, servers, and network components to serve customers and manage technical questions.
- Part of the Active Directory Admin Team, We manage User Account creations, terminations, account extensions, Roles Management.
- Part of the Triage Team - we process escalation tickets for Level 1 agents.
Executive Virtual Admin Assistant
Industry:
Employment Period:
August 2022 to October 2022 (2 Months)
Duties and Responsibilities:
• Doing the credit restoration process
• Gathered cold leads from Facebook and Google
• Reaching out to the clients for the updates
• Answering chat/ comment inquiries from Facebook ads
• Basic Facebook and Instagram posting
• Collecting data from the clients
• Task and schedule management
• Attending and initiating meetings via zoom and ring central
Education History
Field of Study:
Education/Teaching/Training
Major:
Science and Mathematics
Graduation Date:
April 19, 2007
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Email Handling, Data Entry, Technical Support, Customer Service, Administrative Support, Service Desk, ServiceNow, Remote Troubleshooting, Quality audit, Chat Support, Email Support, Email management, Windows applications, Help desk, HelpDesk Ticketing, HelpDesktop Support, Call Handling, Citrix XenApp, Documentations,
INTERMEDIATE ★★
-
Data EntryOrder Processing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/13915529232
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $9.94/hr
Tedlyn
Candidate ID: 466121
ADVANCED
-
Administrative Support, Executive Assistance, Virtual Assistant Skills, Salesforce CRM...
INTERMEDIATE
-
Data Entry, Project Management, SEO, Xero...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
Tedlyn is a seasoned Executive/Virtual Assistant with ~18 years’ total experience: 10 years in BPO/call center operations and 8 years (since 2017) as a remote EA/VA. Teddy supports C-suite leaders and founders across Australia, the US, and the UK, handling end-to-end email/calendar management, admin ops, reporting, light websites/content, social media scheduling, and bookkeeping (invoicing/reconciliation). Known for proactivity, discretion, and going the extra mile on both business and occasional personal tasks.
Core Skillset
Executive & Admin Support
- Inbox zero practices, triage/filters, drafting responses
- Calendar control, meeting logistics, follow-ups, travel/light personal tasks
- Weekly reporting (e.g., team attendance, basic ops dashboards)
- Competitor checks / light market research
Project & Workflow Coordination
- Task boards, status updates, SOP upkeep; experience across multiple PM tools
Contracts & Documentation
- Preparing and sending e-sign contracts, routing to correct contacts, tracking signatures, filing
Bookkeeping
- Xero, QuickBooks — invoicing, payment posting, monthly reconciliation
Web & Content
- Basic website maintenance/updates
- Social media: content scheduling, captions, graphics; Buffer for scheduling
- Video: light editing for YouTube (PowerDirector)
- Design: Canva for posts, thumbnails, simple assets
Lead Generation
-
LinkedIn Sales Navigator: list building / contact sourcing
Tools & Platforms
- PM/Collab: ClickUp, Monday.com, Trello, Asana
- CRM/Marketing: HubSpot; Buffer (social scheduling)
- Finance: Xero, QuickBooks
- Content: Canva, PowerDirector; basic website editors/CMS
- Prospecting: LinkedIn Sales Navigator
- General: Google Workspace, Microsoft Office
Industry Exposure
- Esports (EA to CEO)
- Hospitality/Hotels (EA to Directors)
- Online Business Coaching / SMB Systems
- Medical/Healthcare (doctor’s brand socials)
Summary of Work Experience
Executive Assistant (Esports, AU) — Remote
- Managed executive email/calendar; coordinated meetings and deliverables
- Prepared docs, tracked actions, supported ad-hoc research and reporting
Executive Assistant (Hotels, AU) — Remote
- Daily inbox/calendar ownership for Directors; weekly attendance/ops reports
- Basic website maintenance and social content creation/scheduling
Operations/EA (Online Business Coach, US) — Remote
- Contract admin: prepared, sent for e-signature, tracked and filed
- Bookkeeping: Xero/QuickBooks invoicing and monthly reconciliation
- Social media graphics/captions; scheduled via Buffer
Marketing Support (Medical) — Remote
- Created/posting content aligned to the physician’s services
- Assisted on podcast info posts and channel upkeep
BPO/Call Center (PH) — Onsite
- 10 years across customer support/ops environments (foundation in service, SLAs, quality)
Predictive Index Behavioral Profile- Persuader
Strongest Behaviors
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Behavioral Summary
Tedlyn Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.
Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
- Teddy has been working for 10 years catering to clients in the US and Australia.
- She has a solid background as an Executive Assistant/Virtual Assistant where she has equipped herself with various tasks such as:
- project management
- customer service
- email management
- calendar management
- travel coordination/arrangements
- invoicing/payment processing
- answering phone calls
- lead generation
- content creation
- social media management
- graphics designing
- video editing
- She is confident with the administrative support she has done over the years.
- Some of the tools that she is proficient in are:
- Google Workspace
- MS Office Suite
- Asana
- Clickup
- Trello
- Hubspot
- Salesforce
- Xero
- Slack
- Shopify
- She is available to start immediately
https://www.predictiveindex.com/reference-profile/persuader/
Strongest Behaviors
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Behavioral Summary
Tedlyn Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.
Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
Virtual Assistant
Industry:
Construction / Building / Engineering
Employment Period:
November 2022 to January 2023 (2 Months)
Duties and Responsibilities:
- Answer phone calls and respond to emails.
- Schedule meetings with clients / calendar management.
- Issue invoices to clients.
- Prepare presentations according to instructions given.
- Make travel arrangements if needed.
- Other administrative tasks assigned by the client.
Customer Service Associate
Industry:
Others
Employment Period:
September 2010 to January 2014 (40 Months)
Duties and Responsibilities:
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport. Update customer information in the customer service database during and after each call. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Sr. Operations Representative
Industry:
Others
Employment Period:
January 2014 to February 2017 (37 Months)
Duties and Responsibilities:
- Perform account level research and advise customers of products that may benefit them. Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades and update account information and complete accurate documentation.
Executive Management Assistant
Industry:
Accounting / Audit / Tax
Employment Period:
January 2019 to July 2019 (6 Months)
Duties and Responsibilities:
- Maintain a daily record of administrative duties and schedules. Among my other duties are filing and organizing my employer's files, responding to emails, scheduling meetings and travel arrangements, and assisting with the production of presentation materials.
Personal Assistant & Jr. Executive Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2022 to October 2022 (4 Months)
Duties and Responsibilities:
- Email Mangement (MS Outlook)
- Calendar Management
- Process invoice to clients using Xero
- Project Management using Trello.
- Keep track and measure content performance across client LinkedIn using Shield Analytics.
Executive Assistant to the CEO
Industry:
Entertainment / Media
Employment Period:
March 2021 to November 2021 (8 Months)
Duties and Responsibilities:
- Assists the CEO with daily administrative activities.
- Manage CEO's day to day calendar.
- Planning sophisticated and extensive travel arrangements, itineraries, and agendas.
- Compiling materials for meetings and minutes of the meeting.
- Completing expense reports, authoring and preparing communications.
Executive Assistant
Industry:
General & Wholesale Trading
Employment Period:
September 2019 to March 2021 (18 Months)
Duties and Responsibilities:
- Perform a variety of administrative tasks and support our company’s senior-level managers. Manage calendars, making travel arrangements and preparing expense reports. Manage executives’ calendars and set up meetings. Make travel and accommodation arrangements.
Executive Assistant
Industry:
Computer / Information Technology (Software)
Employment Period:
November 2017 to December 2018 (13 Months)
Duties and Responsibilities:
- Keep track of administrative chores and schedules on a daily basis. Among my other responsibilities are filing and organizing my employer's files, responding to emails, scheduling meetings and travel arrangements, and assisting with the production of presentation materials.
Executive Administrative Assistant
Industry:
Arts / Design / Fashion
Employment Period:
April 2017 to November 2017 (7 Months)
Duties and Responsibilities:
- Handles administrative duties such as scheduling, evaluating, prioritizing, and responding to emails, answering and returning phone calls, organizing paperwork, keeping records, taking notes at meetings, and any other administrative tasks that help the executive accomplish their duties.
Executive Assistant/Tech VA
Industry:
Consulting (Business & Management)
Employment Period:
September 2021 to April 2023 (18 Months)
Duties and Responsibilities:
- Manage email and calendar management for the CEO.
- Create content and graphics in Canva.
- Repurpose content for social media and edit YouTube videos
- Book travel arrangment.
- Help clients automate their business with diffrent CRM's like Asana, Trello, ClickUp, HubSpot.
Virtual Assistant
Industry:
Consulting (Business & Management)
Employment Period:
April 2023 to October 2023 (6 Months)
Duties and Responsibilities:
Executive Assistant
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
June 2023 to February 2024 (8 Months)
Duties and Responsibilities:
- Manage daily calendar, appointments, meetings, tech schedule, downtime, payroll, tech drop reconciliation, hiring, training, and account receivables.
- Review performance and report findings to Senior Manager.
- Coordinate and schedule leads from Google Ads, Dispatch, and social media.
Executive Assistant ( Part Time)
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
February 2024 to Present
Duties and Responsibilities:
- Provided comprehensive administrative support to the CEO and executive team at a dynamic tech startup.
- Managed calendars, coordinated meetings, handled email correspondence, assisted with project management, prepared presentations, conducted research, and maintained confidentiality of sensitive information.
- Demonstrated excellent organizational skills and multitasking ability in a fast-paced environment.
Education History
Field of Study:
Marketing
Major:
Marekting
Graduation Date:
March 29, 2004
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Law
Major:
Law
Graduation Date:
March 26, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative SupportExecutive AssistanceVirtual Assistant SkillsSalesforce CRM
INTERMEDIATE ★★
-
Data EntryProject ManagementSEOXero
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 201.99, Upload: 182.44
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Air
- Processor: Apple M1
- Operating System: MacOS X
All-inclusive Rate: USD $7.36/hr
Charmaine
Candidate ID: 466097
ADVANCED
-
Customer Handling, Administrative Skills, Speaking Skills, Email Handling...
INTERMEDIATE
-
...
Median Rate
$7.36
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.36 per hour or $USD 1275.83 per month
Remote Staff Recruiter Comments
-
Charmaine has 8 years of relevant work experience. She has performed various administrative and customer service functions in logistics and BPO industries catering to clients who are based in Australia for the last 8 years where she supported the following tasks:
- Purchasing Management
- Order Fulfillment
- Order Processing
- Shipment and Delivery Management
- Billing and Payment Assistance
- Customer Service
- Call Handling
- Email Management
- Administrative Tasks
-
She previously got promoted and recognized as the Top Consultant for the year 2015.
- She is proficient with the following tools/applications:
- Zendesk
- Slack
- Skype
- Microsoft Office (Excel and Word)
- Google Workspace
-
She is available to work full-time but needs 2- weeks' notice before starting.
Predictive Index Behavioral Profile - Promoter
predictiveindex.com/reference-profile/promoter/
Strongest Behaviors
-
Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
-
Focused on goals and the people needed to get there.
-
Teaches and shares; often working collaboratively with others to help in any capacity.
-
Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Behavioral Summary
Charmaine is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Charmaine to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
Elementary and Junior HS English Teacher
Industry:
Education
Employment Period:
February 2013 to April 2014 (14 Months)
Duties and Responsibilities:
- Class adviser for 7th grade students
- Prepared engaging classroom discussion topics to improve students' communication skills.
- Worked closely with other teachers to ensure all other avenues of the curriculum are met to ensure students are progressing accordingly.
- Completed all grading, create progress reports and conduct parent conferences in a timely manner.
- Support parents and students with alternative strategies and provide additional assistance with daily assignments and projects. St. Vincent School
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2014 to May 2017 (36 Months)
Duties and Responsibilities:
Customer Service Representative | 05/2014 - 05/2017
- Handled live chat concerns for Telstra Consumer account enquiries
- Provided chat assistance for billing, orders, sales and payment transactions
Awarded top Agent - Best of the Best Consultant, Top Consultant of 2015 and overall Top 3 Consultant 2015.
Subject Matter Expert - March 2016 to March 2017
- Provided subject matter expertise in handling escalated customer chats as needed
- Conduct floorwalks and side by side sessions with agents to ensure that excellent customer experience is delivered daily.
- Handled immersion teams from training to nesting period in operations.
Delivery Coordinator & Purchasing Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2017 to May 2022 (59 Months)
Duties and Responsibilities:
- Provide support in pick-up and delivery of products according to customer orders.
- Contact customers to confirm delivery date and address.
- Respond to delivery related inquiries and concerns from customers.
- Make last-minute order adjustments as requested by customers
- Notify customers about any delivery delays in advance.
- Schedule deliveries and prepare delivery documentations
PURCHASING ASSISTANT - AUGUST 2021 - MAY 2022
- Process orders of Accessories such as rugs and cushions for customers and showroom floorstocks directly to suppliers.
- Process invoices from suppliers to be sent to the Accounts Team.
- Process shipments and containers for local and international suppliers.
- Provide arrival dates of containers to the Deliveries Team, Showroom Team and customers via email.
- Confirm receipt of items in the warehouse for assigned supplier.
CSR
Industry:
Retail / Merchandise
Employment Period:
February 2023 to September 2023 (7 Months)
Duties and Responsibilities:
- Customer Interaction Documentation: Document customer interactions when necessary, compiling documents needed
- Live Selling Assistance: Provide support in Mega live selling campaigns by answering customer queries on live chat
- Platform Monitoring of Messages: Manage answering all platforms under the designated account
- Monitor and answer all reviews on all sales platforms
- Handles all complaints received on all sales platforms and coordinates with relevant departments as needed
- Relationship Building with Customers: Establish and maintain a good rapport with customers
- Research & Inventories: Scours for new promotions, events, and products by competitors, and reviews available stocks with our warehouse and retail team.
- Compares this information to online e-commerce pages to ensure accurate stock allocation.
Sales & Administrative Assistant
Industry:
Retail / Merchandise
Employment Period:
September 2023 to April 2024 (6 Months)
Duties and Responsibilities:
- Administrative Tasks:
- Manage and organize office files, documents, and correspondence.
- Schedule meetings, appointments, and coordinate events.
- Perform data entry and maintain accurate records.
- Order Processing: Process sales orders and ensure timely fulfillment.
- Handle returns and exchanges, and resolve any related issues.
- Inventory Management:
- Monitor and manage inventory levels, and reorder supplies as needed.
- Coordinate with suppliers and track deliveries.
- Customer Interaction:
- Handle customer inquiries via phone, email, or in person.
- Provide information about products or services and assist with order processing.
CSR
Industry:
Retail / Merchandise
Employment Period:
May 2024 to September 2024 (4 Months)
Duties and Responsibilities:
- Manage customer inquiries: Handle and respond to a high volume of customer emails in a timely and professional manner, ensuring all inquiries are addressed promptly and effectively.
- Resolve Issues: Troubleshoot and resolve customer issues and complaints related to products, services, or account management, providing clear and accurate solutions.
- Maintain Communication Records: Accurately document all customer interactions and follow-up actions in the CRM system to ensure comprehensive records are maintained.
- Enhance Customer Experience: Provide exceptional customer service by delivering personalized responses and anticipating customer needs, thereby improving overall satisfaction and loyalty.
- Escalate Complex Issues: Identify and escalate complex or unresolved issues to senior team members or appropriate departments for further investigation and resolution.
- Audience Engagement: Actively engage with followers by responding to comments, messages, and mentions, fostering a positive community and building strong relationships with the audience.
Trafficking Associate- Advertising Associate
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2022 to February 2025 (29 Months)
Duties and Responsibilities:
- Identify New Prospects: Research and identify potential clients or customers through various channels such as social media, websites, and industry directories.
- Generate Leads from Social Media and the Web: Utilize social media platforms and online resources to engage with potential leads and convert them into prospects.
- Assist the Designs Team to Upload Traffic or Sponsor Ads to School Sports Hub Sites: Collaborate with the Designs Team to upload traffic or sponsor ads to designated areas on school sports hub sites.
- Ensure No Google Ads Rotate Within Sponsors' Ad Spots: Monitor and manage Google Ads Manager to prevent rotation of Google ads within designated sponsor ad spots, ensuring proper visibility for sponsors.
- Update Each School's Website with Monthly Web Statistics: Regularly update each school's website with monthly web statistics to analyze and understand traffic patterns and visitor behavior.
Education History
Field of Study:
Education/Teaching/Training
Major:
Secondary Education Major in English
Graduation Date:
March 30, 2012
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Handling, Administrative Skills, Speaking Skills, Email Handling, Order Management, Order Processing, Purchasing Management,
INTERMEDIATE ★★
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 21.50, Upload: 44.64
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i5
- Operating System: Windows 11
All-inclusive Rate: USD $12.53/hr
Emmanuel
Candidate ID: 465960
ADVANCED
-
SAP, NetSuite...
INTERMEDIATE
-
SAP, NetSuite, Xero, QuickBooks...
Median Rate
$12.53
$13.18
if $1 = PHP52
$16.00
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 12.53 per hour or $USD 1085.54 per month
Full Time: $USD 12.53 per hour or $USD 2171.08 per month
Remote Staff Recruiter Comments
A seasoned professional with extensive experience as an Accounts Payable Specialist and Netsuke Support Advisor
Reviewed and processed 40-50 invoices regularly
Entered verified invoices into the system
Performed bank reconciliations and account set-up
Assisted business owners with their Netsuite account
He has experience in using account tools such as:
- SAP
- Netsuite
- Xero
- Quickbooks
He is open to both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile - Altruist
https://www.predictiveindex.com/reference-profile/altruist/
Strongest Behaviors:
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Emmanuel is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. His congenial personality and friendly, interested attitude make him readily approachable. Emmanuel gets along easily with a wide variety of people.
Employment History
NetSuite Support Consultant
Industry:
Accounting / Audit / Tax
Employment Period:
November 2021 to November 2022 (12 Months)
Duties and Responsibilities:
- Responded to support requests within contracted response time and resolved issues in NetSuite.
- Created and troubleshot financial statements using NetSuite and other reporting tools.
- Managed open tickets, conducted system testing, and provided end-user training.
- Gathered client requirements and documented functional specifications.
- Coordinated with NetSuite support and ensured timely resolution of client concerns.
- Delivered project tasks on time and within budget.
Operations Administrator
Industry:
Accounting / Audit / Tax
Employment Period:
January 2021 to August 2021 (7 Months)
Duties and Responsibilities:
- Supported development of contract proposals and administrative operations.
- Acted as liaison for HR and Finance services, improving overall service delivery.
- Participated in strategic planning and contributed to operational excellence initiatives.
- Supported executive planning and status meetings.
- Enhanced reporting, business process flows, and organizational planning.
- Provided administrative assistance across departments and projects.
Technical Support Engineer
Industry:
Consulting (IT / Science / Engineering & Technical)
Employment Period:
January 2019 to April 2020 (15 Months)
Duties and Responsibilities:
- Provided UI technical support and resolved complex implementation issues.
- Supported clients via phone, chat, email, and video for product suite integration.
- Advised clients and analysts on best practices and optimization.
- Maintained compliance with support procedures and quality standards.
- Shared insights to enhance support delivery and contributed to the knowledge base.
- Delivered high-quality, client-centered solutions.
Senior Technical Support Engineer (Subscription Billing)
Industry:
Accounting / Audit / Tax
Employment Period:
March 2018 to November 2018 (8 Months)
Duties and Responsibilities:
- Investigated and troubleshot subscription billing concerns and issues.
- Assessed issue severity and coordinated with product managers for functionality alignment.
- Acted as liaison between engineers and customers for faster resolution.
- Provided guidance on Advanced Subscription Billing and Recurring Billing modules.
- Educated clients on best practices for subscription features.
- Ensured issue resolution met customer expectations.
Senior Technical Support Engineer (OTC/P2P)
Industry:
Accounting / Audit / Tax
Employment Period:
September 2017 to March 2018 (6 Months)
Duties and Responsibilities:
- Evaluated use cases to prioritize resolution based on urgency and business impact.
- Resolved inbound cases and calls on OTC/P2P processes, including Credit Card Processing and Electronic Payments.
- Reviewed Financial Reporting, Purchasing, and Advanced Billing concerns.
- Liaised with third-party processors such as CyberSource and PayPal.
- Created custom Saved Searches and Financial Reports for clients.
- Delivered high-quality support aligned with client needs.
Employee Cost Planning (Financial Analyst)
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
August 2016 to April 2017 (8 Months)
Duties and Responsibilities:
- Reviewed monthly transaction entries, balance sheet accounts, and OPEX accuracy.
- Prepared forecasts and annual budgets in collaboration with clients.
- Completed monthly management reports and updated dashboards.
- Analyzed OPEX variances and provided actionable insights.
- Streamlined planning/reporting processes for operational efficiency.
- Responded to ad hoc requests while ensuring confidentiality compliance.
Finance & Accounting Analyst (Accounts Payable)
Industry:
Oil / Gas / Petroleum
Employment Period:
September 2014 to August 2016 (22 Months)
Duties and Responsibilities:
- Processed PO/non-PO AP documents, ensuring accurate ERP entries.
- Performed 3-way matching and verified employee claims.
- Maintained control compliance as per SLA.
- Processed employee claims and verified documents.
- Implemented process improvements and ensured policy adherence.
- Prepared monthly accruals and bank reconciliation reports.
Travel and Expense (Accounts Payable Team Lead)
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2013 to September 2014 (16 Months)
Duties and Responsibilities:
- Reviewed and processed travel expense reports with document verification.
- Communicated to resolve documentation issues and released on-hold reports.
- Calculated taxes and journal entries for manual expense reports.
- Ensured compliance with company policies and system access requirements.
- Generated reports and reconciled employee statements.
- Maintained operations procedures and monitored policy compliance.
Vendor Master (Accounts Payable Team Lead)
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2009 to April 2013 (42 Months)
Duties and Responsibilities:
- Resolved escalations and ensured strong customer service.
- Directed team tasks and monitored daily targets and performance.
- Ensured vendor master records compliance and conducted regular training.
- Carried out fraud prevention security checks.
- Communicated key updates via regular team briefings.
- Provided first-line support and escalated issues as needed.
Service Application Representative / Billing Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2008 to September 2009 (14 Months)
Duties and Responsibilities:
- Navigated multiple applications to resolve billing inquiries.
- Handled inbound and outbound calls for billing ticket resolution.
- Escalated non-standard issues and sought advice for resolution.
- Facilitated new hire training and refresher programs.
- Collaborated with Training, Quality, and Operations for improvements.
- Supported team members with complex ticket issues and queries.
Finance Officer
Industry:
Accounting / Audit / Tax
Employment Period:
December 2022 to May 2024 (16 Months)
Duties and Responsibilities:
- Maintained orderly accounting records and ensured compliance with legislative guidelines.
- Assisted in monthly financial reports, annual budgets, forecasts, and year-end audits.
- Reported BAS & IAS statements, STP, and annual returns to ATO.
- Managed fortnightly payroll from end to end and maintained the asset register.
- Handled accounts payable and receivable processes; conducted bank and corporate card reconciliations.
- Managed NDIS plan claims and reporting of participant funds and budgets.
Senior Accountant (Accounts Payable)
Industry:
Accounting / Audit / Tax
Employment Period:
March 2024 to March 2025 (12 Months)
Duties and Responsibilities:
- Completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices.
- Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
- Pays vendors by monitoring discount opportunities, verifying federal ID numbers, preparing checks, and resolving discrepancies.
- Verifies vendor accounts and reconciles monthly statements and related transactions.
- Enters AP bills in Tipalti; reconciles Tipalti/SVB/NS and TravelBank/SVB/NS payments.
- Manages TravelBank: uploads receipts, approves expense/travel reports, and prepares TargetCW csv invoice upload files.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Administration
Graduation Date:
March 20, 2014
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Finance/Accountancy/Banking
Major:
Financial Management
Graduation Date:
March 20, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
SAPNetSuite
INTERMEDIATE ★★
-
SAP, NetSuiteXeroQuickBooksAccounts Payable ManagementBank Reconciliation
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15125682607
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Huawei
- Processor: Rizen 7
- Operating System: Windows 11
All-inclusive Rate: USD $6.84/hr
Alfie
Candidate ID: 465739
ADVANCED
-
Project Management, CRM, Customer Handling, Collections...
INTERMEDIATE
-
Lead Generation, Legal, Skiptrace, Trello...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.84 per hour or $USD 593.15 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
- Alf has over 10 years of relevant work experience. He started working in a BPO as a Collection Specialist. He then transferred to a third-party collections agency as a Case Manager. In mid-2015, he ventured into remote work and was hired as a Customer, Pricing, and Inventor Specialist in a logistics company in Australia.
- He recently received a certificate for an online course he took about Operations and Supply Chain Management.
- He is proficient in supporting the following:
- Collection (phone and email)
- Pricing negotiation with vendors/suppliers
- Inventory
- Report generation
- Lead generation
- He has strong experience with dealing with wholesales, and retail orders specifically for ship cargo containers. He prepares purchase orders and invoices, and coordinates with the suppliers in terms of the order specification.
- His experience with MYOB involves updating customer files, and price lists.
- In terms of Excel, he can do basic formulas, charts, pivots, VLOOKUP, and basic forecasting.
- He is an adept user of MYOB, Trello, Asana, Container Exchange, Container Chain, Gmail, Zoho, MS Outlook, MS Teams, and Salesforce.
- He can start ASAP.
- He prefers working the day shift for any part-time or full-time role.
Strongest Behaviors
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines
Alfie is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
With experience and/or training, Alfie will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Alfie is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Admin I Sales I Logistics Specialist I Pricing and Inventory Manager
Industry:
Transportation / Logistics
Employment Period:
February 2015 to July 2023 (101 Months)
Duties and Responsibilities:
• Establish and maintain maximum and minimum consumables inventory levels
• Coordinate with the in-house sales team to promote accurate and timely processing of orders for customers
• Provide assistance in maintaining logistics planning tasks
• Scan orders into the computer and track shipments across multiple channels
• Approve timesheets associated with deliveries and pick-ups
• Administer and maintain inventory control program systems
• Support with the maintenance of logistics policies, procedures, support plans, and similar data.
• Manage and monitor the performance of the entire fleet, routing and schedule planning
ADMIN
• Oversee the administration of program files and relevant documents, including the filing of documents, physically and electronically;
• Registering and tracking all incoming and outgoing physical correspondence
• Perform receptionist, and operator tasks as needed
• Assist in the preparation and implementation of financial processes as needed
• Manage public information materials
• Manage equipment and assets
• Perform other logistical and administrative tasks within the program’s scope of activities, as instructed by management.
-SALES-
• Develop and execute sales strategies to achieve business objectives and revenue targets.
• Analyze market trends, identify potential customers, and explore new business opportunities.
• Collaborate with senior management to establish sales goals, budgets, and forecasts.
• Recruit, train, and mentor a high-performing sales team.
• Set sales targets and performance metrics for the team, and monitor their progress.
• Provide coaching, guidance, and support to improve individual and team performance.
• Conduct regular performance reviews and implement strategies to drive sales productivity.
• Build and maintain strong relationships with key customers and prospects.
• Understand customer needs and provide appropriate solutions and product recommendations.
• Coordinate with other departments, such as operations and logistics, to ensure timely delivery and customer satisfaction.
• Resolve customer complaints and issues in a timely and satisfactory manner.
• Monitor sales activities, track leads, and manage the sales pipeline.
• Prepare sales forecasts, reports, and presentations for management.
• Analyze sales data to identify trends, evaluate performance, and make data-driven recommendations for improvement.
Case Manager
Industry:
Banking / Financial Services
Employment Period:
January 2014 to February 2015 (13 Months)
Duties and Responsibilities:
- Cold calling to debtor for both Australia and NZ.
- Sending a correspondence / demand letter to debtor.
- Creating auto response for debtor's account
- Resolve accounts delinquency by suggesting urgent payment method, offer payment plan, referred to government consolidation agency.
- Resolve escalation and create reports.
Collection Specialist
Industry:
Banking / Financial Services
Employment Period:
December 2008 to October 2013 (58 Months)
Duties and Responsibilities:
- Receiving Inbound and performing outbound calls
- Collecting payment due amount for credit card members and advising payment for pros and cons.
- Helping credit card members by suggesting payment method to avoid account further in past due
- Providing resolution to Card Member to re-establish credit report
Education History
Field of Study:
Logistic/Transportation
Major:
BSBA Operations and Supply Chain
Graduation Date:
July 15, 2024
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Logistic/Transportation
Major:
Professional Certificate
Graduation Date:
October 26, 2023
Located In:
Malaysia
License and Certification: :
N/A
Field of Study:
Business Studies/Administration/Management
Major:
Professional Certificate
Graduation Date:
July 18, 2024
Located In:
Malaysia
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Project Management, CRM, Customer Handling, Collections, Back-office, Windows applications, Customer Service Management, Legal Services, Australian Securities and Investments Commission, ERP,
INTERMEDIATE ★★
-
Lead Generation, Legal, Skiptrace, Trello, Asana, Zoho CRMMYOBAdministrative SupportSalesInventory Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/13987674749
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: DESKTOP-SE72MSB
- Processor: 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $8.39/hr
Hazel
Candidate ID: 465509
ADVANCED
-
Xero, QuickBooks, Bookkeeping...
INTERMEDIATE
-
Bookkeeping, Data Entry, General Accounting, QuickBooks...
Median Rate
$8.39
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.39 per hour or $USD 727.44 per month
Full Time: $USD 8.39 per hour or $USD 1454.88 per month
Remote Staff Recruiter Comments
Hazel presents as a highly qualified and well-rounded candidate with a strong background in executive assistance, bookkeeping, and business operations support. With over five years of international experience across industries such as real estate, construction, and healthcare, she brings a blend of financial acuity, tech-savviness, and operational maturity that align exceptionally well with the role’s requirements.
Bookkeeping & Financial Operations:
Hazel is a certified Xero Adviser and QuickBooks ProAdvisor with demonstrated expertise in full-cycle bookkeeping. She has hands-on experience in transaction categorization, bank and credit card reconciliation, generating financial reports (P&L, balance sheets, cash flow), invoicing, AP/AR management, and payroll support. Her roles consistently included cleaning up historical records and correcting discrepancies indicating diligence, attention to detail, and ownership of financial accuracy.
Operational Systems & Administrative Support:
Her background as an Executive Assistant includes calendar and travel management, stakeholder coordination, meeting support, and CRM management. She is adept at managing inboxes, optimizing workflows, and supporting business process improvements. Hazel has developed SOPs, maintained SharePoint and Google Drive repositories, and managed various integrations showcasing a highly organized, systems-driven approach.
Tech Proficiency & Remote Experience:
Hazel has worked extensively in remote environments and is proficient with a broad range of tools including Google Workspace, Xero, QuickBooks, MS Office, Slack, Trello, ClickUp, Airtable, Yardi Voyager, Authentisign, Canva, and more (as seen in the System Experience section on page 1). She has worked with cloud-based CRMs, project coordination tools, and data systems, making her highly adaptable and tech-comfortable.
Communication & Problem-Solving Skills:
Her roles have required direct communication with stakeholders, vendors, and internal teams, as well as documentation handling and professional correspondence. Hazel’s ability to balance financial and administrative functions while supporting C-level executives suggests a high level of self-direction, professionalism, and proactive problem-solving.
Behavioral Summary (inferred):
Hazel demonstrates a proactive, organized, and detail-focused working style. Her progression into increasingly complex roles and her experience managing sensitive financial data reflect a high level of trust and reliability. She thrives in evolving roles, anticipates needs ahead of time, and executes efficiently.
Predictive Index Behavioral Profile - Specialist
Strongest Behaviors
-
Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
-
Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
-
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
-
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan
- Hazel has been working for more than 3 years in bookkeeping and administrative task
- She has worked with 4+ International Clients Since 2014
- She is a Certified Xero Adviser and Certified Quickbooks Proadvisor.
- She is proficient in using Xero, Quickbooks, MYOB, Zoho, Excel, peachtree, Freshbooks, Aave, Asana, Uplisting, Canva, Sage, and Airtable
- She has experience in Financial Reporting, Auditing, Payroll, Budgeting/ Forecasting, Inventory Management, Financial Analysis, Data Migration, 3rd Party Apps Integration, AR/AP Billing & Collection, and Tax Preparation & Filing
- She has 2 years of experience in Australian Accounting
- She can start immediately
HAZEL KRIS will most strongly express the following behaviors:
- Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
- Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
- Needs operational efficiencies: pushes hard to get things done as fast as possible, using proven methods, and ensuring a high-quality outcome. Very little tolerance for routines.
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
HAZEL KRIS is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in HAZEL KRIS, who takes responsibilities very seriously.
With experience and/or training, HAZEL KRIS will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and HAZEL KRIS is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions
Employment History
Sales Assistant
Industry:
BioTechnology / Pharmaceutical / Clinical research
Employment Period:
April 2013 to December 2018 (67 Months)
Duties and Responsibilities:
- Customer Service through Answering phone calls, and email management.
- Interacts with customers in delivering medications and completing other sales transactions. Receives, records, and stores medications coming into the pharmacy.
- Performs administrative duties, including answering phone calls, receiving and inputting prescription orders, operating cash registers, and restocking inventory.
HR Assistant/ Admin Assistant and Bookkeeper
Industry:
Property / Real Estate
Employment Period:
May 2020 to June 2021 (12 Months)
Duties and Responsibilities:
- Administrative task and Bookkeeper
- A support Operations team with daily admin tasks and contractor support, Space Force Trainer, and Chat Support to applicants. Handle all the day-to-day of making the parking lot or garage.
- Requires much attention to detail, critical thinking, organization, and customer service skills, Email Management and data entry,
- A support Operations team with daily admin tasks,
- Recruiter- Post jobs on various job sites, recruiting and Responding to applicants via Craigslist and Indeed Websites.
- Bookkeeping tasks
Bookkeeper
Industry:
Property / Real Estate
Employment Period:
April 2021 to September 2022 (17 Months)
Duties and Responsibilities:
- Administrative task and Bookkeeper
- Recording of all transactions (invoices and bills, report creation and regular maintenance tasks to ensure old records are correctly resolved, review of account transactions, and correction of errors) in Xero software
- Booked those guests at uplisting for the apartments and do some calls by circle loop for some concerns and follow-up, We used booking.com also
- We used Asana for more information and daily tasks to be done in the business.
- Used Microsoft Office for communication with clients and other team members.
- Daily update those invoices and do reconciliations
- Friendliness and fluent English language communication skills
- Microsoft Office, primarily Word and Excel
- Do Bank and Credit Card reconciliations
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
XeroQuickBooksBookkeeping
INTERMEDIATE ★★
-
BookkeepingData EntryGeneral AccountingQuickBooksXero
Work at Home Capabilities:
- Internet Bandwidth: 15 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 3.39, Upload: 12.08
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $11.49/hr
ADRIAN
Candidate ID: 465462
ADVANCED
-
Technical Support, Microsoft Office, Network Troubleshooting, Microsoft SharePoint...
INTERMEDIATE
-
Data Analysis, VoIP, Google Business Solutions, Web Design...
Median Rate
$11.49
$12.07
if $1 = PHP52
$14.56
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 11.49 per hour or $USD 1992.03 per month
Remote Staff Recruiter Comments
- Yan has more than 7 years of work experience within Construction, IT/BPO industries.
- He has expertise in:
- Technical Support
- Helpdesk Support
- Network Troubleshooting
- He was able to support multiple clients from US from on-boarding to off-boarding. Provided Level 1-3 support, troubleshoot software, hardware and network issues
- He also developed intranet sites, created Power BI reports and integrate the ticketing system using PowerBI.
- Adept in using the following tools/software:
- MS Office 365 (Sharepoint, Azure, Exchange, Sway, PowerBI)
- Zoho
- Autotask Datto RMM
- WordPress
- Zoom
- He is available to start immediately.
https://www.predictiveindex.com/reference-profile/operator/
Strongest Behaviors:
- With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
- Works at a relatively steady pace; best working with familiar processes, environments, and co-workers.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary:
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Adrian Arnel will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
REMOTE IT HELP DESK TECHNICIAN
Industry:
Employment Period:
August 2020 to December 2021 (16 Months)
Duties and Responsibilities:
- Document, Track, and escalate service tickets
- Perform desktop and laptop support tasks, such as issues, application installation and configuration, and applying user-level settings
- Configures and Support Internal and external networks
- Develops and maintain all system application, security and network configuration Install, configure, maintain and troubleshoot PC hardware and software and provide user level technical support on applications and off the shelf Microsoft products Microsoft Office 365 Administrator/Developer: Sharepoint, Azure, Exchange, Sway, Power BI, Teams Monitor trouble tickets system and respond to all trouble reports within established goals
IT HELPDESK SUPPORT ENGINEER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2014 to July 2017 (32 Months)
Duties and Responsibilities:
- Network Administration Asset Management and Procurement End-user(Clients & Agents)
- Technical Support Telephony, Remote Desktop Support PC Server Software & Hardware Installation and Troubleshooting Support Microsoft Applications Computer setup for multiple clients/accounts
TIER II REMOTE IT SUPPORT SPECIALIST TO SENIOR IT SUPPORT TECHNICIAN
Industry:
Employment Period:
January 2022 to October 2022 (9 Months)
Duties and Responsibilities:
- Provides resolution escalated service tickets
- Works with clients to evaluate and solve technical problems
- Configures and Support Internal and external networks
- Develops and maintain all system application, security and network configuration.
- Microsoft Office 365 Administrator/Developer: Sharepoint, Azure, Exchange, Sway, Power BI, Teams Maintain and Administer Multiple Tenant MS Office 365 admin center Recommends upgrades, patches and new application and equipment Support enterprise MFPs such as Xerox, Kyocera, Fuji, Brother, Canon and HP Analyze complex computer systems, identify problems, and develop and implement logical conclusions and effective solutions.
- Other supported applications: Zoho, DUO, and iDrive, Webroot Ticketing System: Autotask Datto RMM
CAR SALES ASSOCIATE
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
January 2018 to September 2019 (20 Months)
Duties and Responsibilities:
- Understands automobiles by studying characteristics, capabilities, and features.
- Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins
- Turns customers into buyers by matching them with their ideal car.
- Demonstrates vehicle features and takes customers on test drives.
- Demonstrates automobiles by explaining warranties and services.
- Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
- Provides sales management information by completing reports. S
MATERIALS CONTROL CLERK TO IT SUPERVISOR
Industry:
Construction / Building / Engineering
Employment Period:
June 2012 to November 2013 (17 Months)
Duties and Responsibilities:
- Network and Database Admin Database and Web Development using wordpress and Microsoft Access
- Impement Policy and Procedures documentation
- Support Computer hardware/software and printers
- Files and System Data bakcup daily
- Export/Import MS Access database from each project site of the company and upload to the central database
- Perform weekly back-up operations ensuring all required database On-boarding and Off-boarding Employee Process
TECHNICAL SUPPORT REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2013 to May 2014 (6 Months)
Duties and Responsibilities:
- Respond to technical service inquiries from customers in a timely fashion
- Develop product knowledge to serve as a technical resource to the Domestic and International sales teams
- Efficiently analyze customer issues and provide logical solutions through phone, chat and remote PC
- Develops and maintains accurate and up-to-date user and system documentation regarding computer related issues
- Performs other related duties as required to support Company objectives
- Troubleshoots computers systems and performs virus and malware removal
- Respond to any error in the system and find ways to solve and correct any problem existing.
TECHNICAL SUPPORT REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2014 to October 2014 (3 Months)
Duties and Responsibilities:
- Efficiently analyze customer issues and provide logical solutions through phone and remote PC Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary.
- Troubleshoots system and network problems and diagnosing and solving hardware.
- Maintains documentation, performance tuning; troubleshooting network problems; escalating problems to vendor, utilization, throughput, good-put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls or software faults.
- Assists or facilitates setting up of new users’ accounts and profiles and dealing with password issues. Create group/user policies within active directory.
- Provides coaching and assistance to subordinates.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
March 2, 2012
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Technical Support, Microsoft Office, Network Troubleshooting, Microsoft SharePoint, Computer Troubleshooting,
INTERMEDIATE ★★
-
Data AnalysisVoIPGoogle Business SolutionsWeb DesignWeb Development
Work at Home Capabilities:
- Internet Bandwidth: 15 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 7.53, Upload: 12.79
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Acer
- Processor: i7
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Mark
Candidate ID: 465439
ADVANCED
-
Technical Support, English Language, Customer Support, Phone Support...
INTERMEDIATE
-
Email Handling, Executive Assistance...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
Mark has over seven years of experience as a customer service representative in the Telecommunications, Finance, and Technology industries
He worked as a technical support representative providing assistance to customers in Australia and Southeast Asia with their Apple products and devices
Performed initial troubleshooting for all Apple products
Created report for the internal engineering team on prevalent and emerging issues
Handled billing disputes and refund requests
He has experience handling inbound calls, outbound calls and email support.
He is proficient in using the Microsoft Office suite
He is open to both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile - Specialist
https://www.predictiveindex.com/reference-profile/specialist/
Strongest Behavior:
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Mark Jayson is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mark Jayson, who takes responsibilities very seriously.
Employment History
Technical Support Advisor
Industry:
Consulting (IT / Science / Engineering & Technical)
Employment Period:
January 2023 to June 2024 (16 Months)
Duties and Responsibilities:
- Provide a satisfactory level of customer service to existing customers in relation to queries or concerns
- Managing and resolving customer complaints to prevent cases from being escalated to third-party organizations
- Positively and proactively resolve technical issues to bring them to a resolution
- Raising issues seen consistently across multiple sites with the Team Leader, Technical Support, and Warranty for further investigation and resolution implementation
- Liaising with product manufacturers to initiate and retrieve confirmation on warranty claims
- Creating return orders via a customer relationship management system to a satisfactory standard
- Liaise with installers in the field, arranging testing and resolutions
- Provide feedback on systems and workflows, to improve outcomes
- Maintain effective cross-team working relationships with all key stakeholders to ensure the customer experience is maintained to a high standard
- Assisting customers via inbound queue calls, with a required output of 40 calls per day and an average talk time (ATT) of less than 5 minutes
- Assisting team members in the Post-Installation team where required
- Attending team meetings and training sessions to improve knowledge and skills
- Other duties as required
Senior Technical Support Advisor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2019 to November 2021 (24 Months)
Duties and Responsibilities:
- Handled initial troubleshooting for all Apple products.
- Research and follow up for emerging issues.
- Initiated customer interactions as per customers request.
- Handled escalations from tier 1 and 2.
- Completed reports for the internal engineering team for prevalent and emerging issues.
- Handled billing disputes and refund requests for all Apple services.
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2015 to January 2016 (12 Months)
Duties and Responsibilities:
- Provide end user technical support for all Dell Products.
- Research and Diagnostics for problems related to computers and laptops.
- Scheduled calls for ongoing issues.
- Issue monitoring for unresolved issues.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2013 to March 2014 (10 Months)
Duties and Responsibilities:
- Handle all Incoming calls for Bank of America Credit cards.
- Provide customer support for credit card related issues.
- Device a payment plan for delinquent accounts.
- Research and resolve Billing disputes and Chargebacks.
Technical Support Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2012 to March 2013 (6 Months)
Duties and Responsibilities:
- Taskd to provide end user troubleshooting for all Toshiba products. (I.E. Desktops, Laptops, All in One computers)
- Resolve all customer reported issues related to Toshiba products.
- Log and manage customer complaints.
Customer Support Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2012 to August 2012 (6 Months)
Duties and Responsibilities:
- Handle incoming calls and customer inquiries thru ICARE.
- Provide Initial troubleshooting for customer's mobile devices.
- Schedule repairs or finding the nearest service center for customers.
- Device payment plans for delinquent customers.
- Manage billing related concerns for customers.
Education History
Field of Study:
Protective Services & Management
Major:
Criminology, Criminal Justice and Corrections
Graduation Date:
March 30, 2011
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Law
Major:
Criminology
Graduation Date:
March 30, 2012
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Technical Support, English Language, Customer Support, Phone Support,
INTERMEDIATE ★★
-
Email HandlingExecutive Assistance
Work at Home Capabilities:
- Internet Bandwidth: 50 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus TUF Gaming
- Processor: AMD Ryzen 7
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Mariz
Candidate ID: 465351
ADVANCED
-
Administrative Support, Data Entry, Email Handling, Email Support...
INTERMEDIATE
-
Scheduling, Social Media Marketing, Social Media, Social Media Management...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Mariz has 13 years of relevant work experience. She was a Customer Service Representative and Virtual Assistant.
- She has supported various administrative tasks such as:
- order management
- chat support
- data entry
- email management
- social media management
- travel arrangements
- taking inbound calls
- She is proficient with Google Suite, Microsoft Office, Zendesk and Shopify.
- She can start immediately.
Predictive Index Behavioral Profile - Specialist
https://www.predictiveindex.com/reference-profile/specialist/
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary
Mariz is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mariz, who takes responsibilities very seriously.
Employment History
Customer Happiness Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2016 to January 2022 (71 Months)
Duties and Responsibilities:
- Responding to inquiries about a company's products or services.
- Handling customer complaints.
- Processing orders and transactions.
- Resolving issues and troubleshooting technical problems.
- Providing order information and tracking details.
Virtual Assistant
Industry:
Transportation / Logistics
Employment Period:
November 2012 to January 2015 (26 Months)
Duties and Responsibilities:
- Provide customer service as the first point of contact.
- Plan truck pickups and deliveries.
- Monitor tracking events.
- Organize drivers' calendars.
- Manage contact list.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2008 to October 2012 (56 Months)
Duties and Responsibilities:
- Manage large amounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Process orders on customers' behalf.
- Handle customer complaints, offer appropriate solutions and alternatives within time constraints, and follow up to ensure resolution.
- I am responsible for diagnosing and repairing faults.
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Tourism Management
Graduation Date:
May 8, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Data Entry, Email Handling, Email Support, Chat Support, Customer Handling, Customer Support, Customer Experience, Order Management, Order Processing,
INTERMEDIATE ★★
-
SchedulingSocial Media MarketingSocial MediaSocial Media Management
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result: Download: 398.32, Upload: 189.20
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple MacBook Pro
- Processor: 1.4 GHz Quad-Core Intel Core i5
- Operating System: MacOS X
All-inclusive Rate: USD $9.94/hr
Rick
Candidate ID: 465284
ADVANCED
-
Chat Support, Zendesk, Trello, Skype...
INTERMEDIATE
-
IT Technical Support...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- RJ has 16 years of experience in Customer Service, Technical Support, Sales, Back office, and College instructor
- He handled accounts like telecommunication, real estate, online shopping, desktop support, SAAS and software web application
- He is proficient in using Zendesk, Trello, Skype, outlook, Freshdesk, Google Suite, Microsoft office Dynamics and office
- He has basic knowledge in web development and SEO
- He can start immediately
Strongest Behaviors
- Places high value on “the book,” and/or professional background, which will be followed exactly to protect the company against risk.
- Very cautious and conservative; faithfully follows a well-established, well-proven plan to ensure success; will generally not act without one. Does the homework before taking action, will find supporting proof and verify it.
- Detail-oriented with perfectionist tendencies; works best with a well-defined, proven team for which this individual can produce thorough and high-quality work and decisions based on solidly quantifiable data.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rick Jordan will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Rick Jordan is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, Rick Jordan will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.
Employment History
Industry:
Education
Employment Period:
June 2006 to March 2008 (21 Months)
Duties and Responsibilities:
- Handle computer subjects (software, programming, computer system)
- Prepare syllabus for every course once in a semester
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2008 to July 2008 (2 Months)
Duties and Responsibilities:
- Take inbound calls
- Provide technical assistance to customers subcribed
- Handle and resolve software, hardware and networking issues
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2008 to January 2010 (18 Months)
Duties and Responsibilities:
- Received awards of excellence as top associate
- Take outbound and inbound calls
- Provide technical assistance to customers owning a desktop
- Handle and resolve software and hardware issues
- Assigned as POC once in a week and distribute calls to teammates
- Track calls and analyze service tickets
- Do roll-outs and refreshers to inbound agents about callback process and guidelines
Industry:
Apparel
Employment Period:
February 2010 to October 2010 (8 Months)
Duties and Responsibilities:
- Begin procedures, prepare the LAN Pos (cash counter) every start of the shift
- Make sure that garments/ items are displayed according to retail standards
- Assist customers in choosing what items will suit them
- Handle any store-related concerns, issues and complaints of customers
- Relay all store/customer-related issues to the store management for immediate action
- Request more stocks of fast-selling items
- Make reports for items which are not really selling well and those broken-sized items
- Assist in doing monthly inventory
- Set up designated sections before closing time
- Perform Day End procedures, count the total amount of money accumulated at the end of the day and tallying it with the system report
- Complete checklist for retail standards and day end report for the cash counter
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2011 to March 2012 (13 Months)
Duties and Responsibilities:
- Handled billing issues for UK mobile phone customers
- Explained bills in details to customers
- Handled technical issues as well
- Troubleshoot defective mobiles phones over the phone
- Perform different tests to resolve technical problems of customers mobile phones
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2014 to March 2015 (5 Months)
Duties and Responsibilities:
- Data research and data management; lead information updates; tasks monitor and management; creating, managing, and updating system forms, processes, and flowcharts.
- File management
- All technical supports, research, implement and improve company technologies and make it more efficient.
- Creating forms and implementing processes.
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2015 to July 2022 (86 Months)
Duties and Responsibilities:
- Providing great technical support to our customers via a wide range of communication channels;
- Triage and resolution of basic technical support queries
- Escalation of more complex support queries
- Logging of tickets on Freshdesk support system
- Building successful relationships with our customers
- Proactively looking to improve our service to customers by being sensitive to their business needs
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
April 15, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Computer Science/Information Technology
Major:
Computer Programming
Graduation Date:
May 15, 2006
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Chat Support, Zendesk, Trello, Skype, Email Handling, Email Marketing, Email Support, Ticketing System, Google Spreadsheet, Google Calendar, Google Docs, Google Drive, Google Maps, Google Sheets, Office 365, Microsoft Dynamics, Microsoft Excel 2007, Microsoft Office, Microsoft PowerPoint, Magento, Technical Support,
INTERMEDIATE ★★
-
IT Technical Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15273933227
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
5. Agriculture and Agribusiness

Australia is known to be a leading agricultural exporter for a good reason. The country’s vast landscapes produce everything from:
- Grains
- Grapes
- Beef
- Wool
This sector is a cornerstone of the Australian economy, feeding not just the nation but millions around the globe.
The strength of Australia’s agribusiness lies in its commitment to quality, sustainability, and innovation.
Australia’s agricultural export market.
Australian agricultural products are in demand due to the industry’s focus on quality and sustainability.
With a diverse range of climates and environments, Australia can produce a wide variety of goods year-round, meeting the demands of international markets.
This export-driven approach has solidified Australia’s reputation as a reliable supplier of premium agricultural products.
Discover the innovations shaping the future of the agriculture industry from farm to table. Click here to understand how agribusiness is evolving.
Outsourcing to the Philippines for agricultural research and admin support.
To maintain its competitive edge, the Australian agriculture sector is increasingly turning to outsourcing for research and administrative support.
Outsourcing to the Philippines provides access to skilled professionals in:
- Agricultural research
- Data analysis
- Admin support
This strategic move enables Australian agribusinesses to focus on their core operations while leveraging global expertise for research and development.
6. Education and Online Learning Platforms

The Education sector, including online learning platforms, represents another of Australia’s most profitable industries.
This growth is driven by Australia’s high standards of education and the increasing demand for online learning solutions.
Expansion of Australia’s education sector to global markets.
Australia’s education sector is renowned worldwide, with its universities and online courses attracting students from across the globe.
The sector’s adaptability and innovation facilitated its expansion into global markets, particularly in the development of online learning platforms.
These platforms have made Australian education more accessible than ever, opening up new revenue streams as a result.
Learn how online learning platforms are making education more accessible and effective Down Under – and the opportunities they present here.
Utilizing virtual assistants and outsourced content creation for educational content.
To support this expansion, educational institutions are employing virtual assistants and outsourcing content creation.
This approach enables the production of high-quality, engaging content that resonates with a diverse global audience.
Outsourcing these tasks allows educators to focus on teaching and curriculum development for continued excellence in the education sector.
7. Renewable Energy

In response to global environmental challenges and the push for sustainability, Australia is making significant investments in renewable energy sources.
This shift towards green energy thus opens up opportunities for economic growth and innovation.
Australia’s investment in sustainable energy sources.
Australia’s vast landscapes and abundant natural resources provide a unique advantage in the renewable energy sector.
Investments in solar, wind, and hydroelectric power projects are on the rise, driven by both government initiatives and private sector engagement.
This commitment to sustainable energy sources proves to be a lucrative move, positioning Australia as a leader in the global renewable energy market.
See how renewable energy is powering a sustainable future – and how the shift to green energy can benefit your business here.
Outsourcing project management and technical support for energy projects.
To capitalize on these opportunities, many renewable energy projects are leveraging outsourcing for project management and technical support.
Outsourcing these critical functions enables more efficient project execution and access to global expertise in renewable technologies.
This strategic approach allows Australia’s renewable energy projects to:
- Streamline operations
- Reduce costs
- Enhance overall potential
8. Real Estate and Property Management

The Real Estate and Property Management sector in Australia continues to demonstrate remarkable resilience and growth.
Trends in Australia’s property market.
Australia’s property market is experiencing dynamic changes that influence buying and leasing behaviours.
These shifts are creating new opportunities for investors and property managers alike.
Discover the trends that are redefining real estate and property management in today’s market. Click here for a more in-depth industry analysis.
Outsourcing bookkeeping and virtual tours in real estate.
To navigate this evolving market, real estate businesses are increasingly outsourcing functions like bookkeeping. It also leverages technology to conduct virtual property tours.
Outsourcing bookkeeping can lead to more efficient financial management, while virtual tours allow property sellers to reach out to more buyers.
These strategies not only promote operational efficiency but also contribute to the sector’s adaptability and ongoing success.
9. Tourism and Hospitality

The Tourism and Hospitality sector, a cornerstone of Australia’s economy, has faced unprecedented challenges in recent times.
Yet, with adversity comes innovation, and this industry is bouncing back with robust recovery strategies and a renewed focus on delivering exceptional guest experiences.
Post-pandemic recovery strategies for tourism.
As Australia emerges from the pandemic, the tourism sector is adapting innovative recovery strategies to attract both domestic and international visitors.
The industry is reinventing itself with the help of:
- Immersive virtual tours that showcase Australia’s stunning landscapes
- Flexible booking policies
- Enhanced health and safety protocols
These strategies aim not only to revive tourism but to make it more resilient and sustainable in the long run.
Find out how the tourism and hospitality industry is adapting to new challenges and opportunities. Explore the latest trends and insights here.
Outsourcing customer service and booking management to enhance guest experiences.
A key component of these recovery efforts is the strategic outsourcing of customer service and booking management.
By partnering with specialized service providers, tourism and hospitality businesses can offer seamless, 24/7 support to their guests.
This approach elevates the overall guest experience, making it easier for travellers to plan, book, and enjoy their Australian adventures.
10. E-commerce and Digital Retail

Recent global events have accelerated the shift towards online shopping. It turned E-commerce and Digital Retail into one of Australia’s most profitable industries.
This sector is characterized by its dynamism, with digital marketplaces and online stores offering everything from everyday essentials to luxury goods.
Surge in online shopping and digital marketplaces.
The surge in online shopping Down Under reveals a fundamental shift in consumer behaviour.
Digital marketplaces are thriving, offering consumers convenience, variety, and competitive pricing.
This boom in e-commerce is not only driving profitability but also fostering innovation in:
- Digital marketing
- Logistics
- Customer engagement
Delve into how e-commerce is reshaping retail and how it might affect your business strategy. Learn more about the future of digital retail here.
Leveraging outsourced accounting and customer support for e-commerce platforms.
To support this growth, many e-commerce platforms are leveraging outsourced services, particularly in accounting and customer support.
Outsourcing these critical functions allows businesses to focus on their core operations—such as product development and digital marketing.
From the technological advancements in IT services to the rich mining and natural resources, each sector showcases Australia’s ability to adapt and thrive in a global marketplace.
The power of outsourcing, technology, and global collaboration emerges as a key theme across these industries, driving efficiency, innovation, and profitability.
For entrepreneurs and investors, these sectors are all signs of a future full of economic opportunities.
As Australia continues to navigate the complexities of the global economic landscape, its most profitable industries serve as pillars of a robust, dynamic, and forward-looking economy.
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Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.



















