I’ve always thought of customer service representatives as unsung heroes. They work long hours, have to troubleshoot issues and soothe irate customers at once, and are often on the receiving end of (undeserved) ire. The job’s definitely note easy, and it takes a great deal of time, effort, and patience. So, it’s only natural that […]
Digital marketers are among the top ten most in-demand remote positions, and with good reason. Even the best product or service in the world won’t sell unless it’s placed in front of the right customers. With e-commerce on the rise, a killer digital marketing plan can level the playing field between SME’s and bigger companies. […]
I know, I know. That’s such a weird title for a blog article on a website like ours. But bear with me. If you’ve been following this blog for a while, you probably know all about the benefits of outsourcing. It saves you money, expands your talent reach exponentially, and gives you instant access to […]
For all the havoc that 2020 wreaked on the world (major understatement), it did have a silver lining, particularly for the outsourcing industry. With so many businesses struggling to stay afloat amidst lockdowns all over the world, cost efficiency became paramount. Social distancing requirements also effectively forced many companies to adopt a work from home […]
I hope I don’t get fired for writing this article. Kidding, of course. The truth is, the question about proper compensation in remote work has long been hotly debated. Only then, it was easy to overlook the issue since the work from home model isn’t as pervasive as it is now. 2020 really did turn […]
As an introvert, it wasn’t so difficult for me to adjust to life in quarantine. If there is one thing I miss about life pre-lockdown, however, it’s travel. Don’t get me wrong. I’m very thankful for still having a job, a roof over my head, and the ability to afford basic necessities and even quite […]
Like it or not, marketing is key to any business, especially if you want to scale. No matter how amazing your product or service is, no one’s going to buy it if you don’t get the word out. The thing is, many business owners struggle with marketing. A lot of them have great ideas or […]
The other day, we talked about the most popular back-office functions that logistics companies tend to outsource. Since that’s largely the “how” behind this process, today, we’ll talk about the “why.” So, why do logistics companies outsource their back-office functions? Isn’t the workforce at home sufficient? What about security concerns? You would be sharing sensitive […]
Today, 2 March, is Employee Appreciation Day. As any entrepreneur worth their salt knows, a strong, productive workforce is the backbone of any company. And happy, appreciated workers generally become strong, productive workers. Now, it’s easy enough to do this in the traditional workplace. You order pizza for everyone, end work early, and perhaps give […]
It’s almost impossible to talk about the growth of the e-commerce industry without the logistics industry. After all, it’s the latter that fulfills the promise of the former. In Australia, for instance, e-commerce is currently on a tear. Last year, as many as 33% of Australians ordered goods from abroad online. Given how the pandemic […]
Jed gets my philosophy in customer service. And he embraces it. There’s a few things he had to learn. There’s a few mistakes. 99.9% of the time it’s never spoken of again or heard of again because it’s not committed again. If I knew someone who is looking for someone, I would definitely recommend you [Remote Staff].
We engaged in Remote Staff because we find that the candidates and the contractors from Remote Staff we bring onboard are very very efficient and helpful. We do appreciate what they’re doing. The quality of candidates, they have experience working with Australian companies. On day one, they speak our lingo. They understand what we need. And we’re able to communicate effectively.
I’m happy that I’ve gone directly to Remote Staff. I got what I wanted. It wasn’t done overnight. We need to get the right person. Not just someone for the sake of getting someone. I absolutely recommend Remote Staff for the people who are considering it for their staff requirements.
I would recommend Remote staff. You know location-wise, especially timewise, it’s very handy being almost aligned in timezones. The type of customers that Kevin [Contractor] has already worked with are the kind of customers that we have.
Daryl [Remote Subcontractor] is great! We’re really happy with Daryl. He is proactive. Jumps on everything really fast. Yes, it has worked out really well.The people have been good so far. You hired well. And they communicate well. If there’s any issues, I guess my account manager, you’re always available when I need you. So far so good. I would recommend you to others.
Remote Staff is our go-to for all staffing needs. Our digital marketing agency was in need of an additional web developer and I was so happy to find Remote Staff. From the seamless navigation on their website to the recorded voices of each web developer and extensive, detailed resumes, I immediately reached out to the company. This is the only recruitment firm I’ve dealt with that’s professional across the board. No matter who you are dealing with, everyone holds a high level of customer service, integrity and professionalism. They are so responsive and far surpassed our expectations with their follow-ups, check-ins and most importantly, they are very experienced recruiters. Their recruitment process is so thorough from beginning to end with detailed behavioral questionnaires to pinpoint what you’re looking for. We’ve grown and now have 3 amazing web developers on our team, all thanks to Remote Staff. Almira and Zion are the best!
It almost felt too good to be true in the sense that I had that initial meeting. We signed up. Within literally 24 hours, I had legitimate resumes in my inbox that I was able to read and view. I placed a candidate, still with us, one of our first remote subcontractors from Remote Staff.
Why do I work with Filipinos? The biggest thing with Filipinos: they are very very good workers. They are very honest, and they are honorable.
I really feel taken care of when I speak to Patricia [my account manager]. It’s really great to have that contact person that can go across whether for staff or internal that can assist with that.
What I like about the Remote Staff experience is that people we deal with are responsible for sourcing the candidates, manage the interview process, onboarding and the ongoing account management. That process for me is quite good.
Engaging Remote Staff is easy. Getting candidates doesn’t take too long. I found the screening process or Remote Staff to be great. From there, you have a direct line to the team. I have full control. And that’s really something that’s important.
It’s been a positive experience. To have 2 employees that worked out straight off the bat, is really beneficial to us. We do actually intend on getting more Remote Staff in the future. So yeah, we’ll be using the service again.
