Hire Remote Outbound Sales Reps & Supercharge Your Pipeline

Driven and persuasive outbound sales professionals trained to generate leads, connect with potential buyers, and set the stage for new business ventures — fully onboarded and ready to expand your market reach

Why Hire Remote Outbound Sales Representatives?

Stop losing revenue to unworked leads, inconsistent cold calling, or overextended in-house sales teams.

We match you with experienced remote outbound sales representatives trained to prospect, craft the perfect pitch, and nurture leads — without the high overhead costs of local hires.

Proficient in CRM platforms (Salesforce, HubSpot), VOIP dialers (RingCentral, Mojo), and lead generation tools
Skilled in cold calling, appointment setting, crafting sales pitches, and objection handling
Experienced in aligning with Australian business etiquette, communication styles, and time zones (AEST/AWST)
Strong in nurturing leads down the funnel, goal-oriented persistence, and managing sales pipelines
Fast onboarding – outbound sales representatives ready in 7–14 days
Save up to 70% compared to local sales hires

What You Get

Every outbound sales representative you hire through Remote Staff offers:

Proven experience in Outbound Sales, Telemarketing, Lead Generation, or Appointment Setting
Hands-on expertise across cold calling, pre-call research, and qualifying leads
Clear, persuasive communicators who turn cold prospects into warm appointments and closed deals
Dedicated account management, lifetime support, HR, payroll, and a replacement guarantee
Transparent tracking with our proprietary DIWA (Diary of Work and Activity) software

Hire Remote Outbound Sales Reps & Supercharge Your Pipeline

Why Hire Remote Outbound Sales Representatives?

Stop losing revenue to unworked leads, inconsistent cold calling, or overextended in-house sales teams.

We match you with experienced remote outbound sales representatives trained to prospect, craft the perfect pitch, and nurture leads — without the high overhead costs of local hires.

Proficient in CRM platforms (Salesforce, HubSpot), VOIP dialers (RingCentral, Mojo), and lead generation tools
Skilled in cold calling, appointment setting, crafting sales pitches, and objection handling
Experienced in aligning with Australian business etiquette, communication styles, and time zones (AEST/AWST)
Strong in nurturing leads down the funnel, goal-oriented persistence, and managing sales pipelines
Fast onboarding – outbound sales representatives ready in 7–14 days
Save up to 70% compared to local sales hires

What You Get

Every outbound sales representative you hire through Remote Staff offers:

Proven experience in Outbound Sales, Telemarketing, Lead Generation, or Appointment Setting
Hands-on expertise across cold calling, pre-call research, and qualifying leads
Clear, persuasive communicators who turn cold prospects into warm appointments and closed deals
Dedicated account management, lifetime support, HR, payroll, and a replacement guarantee
Transparent tracking with our proprietary DIWA (Diary of Work and Activity) software

Outbound Sales Representatives in ANY Industry!

Sales Requirements Submission
Define your outbound sales goals, target markets, preferred qualifications, and team size.

Match & Interview
Receive a shortlist of pre-screened candidates and conduct interviews to evaluate pitch delivery and culture fit.

Outbound Execution & System Setup
Integrate your sales rep with your CRM, VOIP dialers, and lead lists for immediate outreach.

Review & Performance Feedback
Track call volumes, appointment setting rates, pipeline health, and lead conversions in real time.

Ongoing Pipeline Management
Maintain consistent cold calling, lead nurturing, and relationship building to drive continuous revenue.

Everything is done remotely, with full data security,
encrypted communication, strict confidentiality practices, and signed NDAs.

We needed more qualified appointments for our account executives but didn’t have the time for cold outreach. The remote outbound sales rep from Remote Staff took over our cold calling lists and immediately started booking solid meetings. It transformed our sales pipeline.”

Sales Director
B2B Software Company

What stood out was their persistence and ability to handle objections. The outbound sales specialist quickly learned our pitch, customized it on the fly, and started connecting with decision-makers we had previously struggled to reach.”

Founder
Telecommunications Firm

Hiring local telemarketers was too expensive for the volume of calls we needed. With Remote Staff, we built a reliable remote outbound team that hits their daily call targets and consistently generates warm leads for our closers. The dedicated support made all the difference.”

Managing Director
Real Estate Agency

Explore Our Talents

Get A FREE Outbound Sales Representative— Start ASAP

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $10.39/hr

Deborah

Candidate ID: 384047

Administrative Telemarketers Outbound Sales Specialists Inbound Sales Representatives

ADVANCED

Salesforce CRM, Inbound Sales, Outbound Sales, Sales...

INTERMEDIATE

Data Entry, Data Collection...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.49 per hour or $USD 735.83 per month

Full Time: $USD 10.39 per hour or $USD 1800.65 per month

Remote Staff Recruiter Comments

Debs has been working since 2006 and has handled roles such as Accounting Clerk, Customer service representative, Outbound sales representative, Sales representative, and Senior Agent within the Business process outsourcing industry.
She gained skills/expertise when it comes to:
- customer service
- sales
- outbound sales
- upselling
- Inbound/Outbound call
- email and call management
Well versed with the following software tools:
- Salesforce
- Genesis
- Vici dialer
- Gmail
- Skype
- WhatsApp
She can start immediately

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Deborah is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Deborah , who takes responsibilities very seriously.

She prefers dayshift and can work for full time
Her expected salary is 25,000 - 30,000

Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2009 to October 2012 (37 Months)

Duties and Responsibilities:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Take the extra mile to engage customers

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2006 to April 2009 (30 Months)

Duties and Responsibilities:

Answer calls and respond to emails
Handle customer inquiries both over the phone and by email
Research required information using available resources
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
Produce call reports

L3 Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to August 2019 (52 Months)

Duties and Responsibilities:

Insurance
- I sell Home & Contents, Car and Travel Insurance
Mobile and Broadband
- I sell Mobile and Home Internet Plans
Power & Gas
- I sell Electricity and Gas
All Campaigns are Outbound Australian accounts

Senior Sales Representative

Industry:

Telecommunication

Employment Period:

March 2020 to January 2021 (10 Months)

Duties and Responsibilities:

Call customer to convert into sales

Sales Associates

Industry:

Others

Employment Period:

December 2022 to April 2024 (16 Months)

Duties and Responsibilities:

Call customer to win them back

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

March 1, 2006

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Salesforce CRM, Inbound Sales, Outbound Sales, Sales, Sales Management, Sales Promotion, Tele Sales, Inbound Calls,

INTERMEDIATE ★★

Data EntryData Collection

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 104.84, Upload: 81.62
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $8.02/hr

Jane

Candidate ID: 380889

Administrative Outbound Sales Specialists Lead Generation Specialists Inbound Sales Representatives

ADVANCED

Administrative Skills, Sales Management, Real Estate, Social Media Management...

INTERMEDIATE

Bookkeeping...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time US Mountain Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.02 per hour or $USD 1389.40 per month

Remote Staff Recruiter Comments

Jane Pauline is an experienced administrative and customer service professional with a strong background in property management, sales, and client-facing roles. She has held progressively responsible positions in both the real estate and healthcare sectors, particularly in sales and account management capacities. Her communication and coordination skills stand out, especially in environments requiring client engagement, scheduling, and lead conversion.

Skills

Advanced: Real Estate, Property Management, Social Media Management, Sales Management, Administrative Support
Intermediate: Bookkeeping
Soft Skills: Strong communicator, client-centric, detail-oriented, team player

Strengths

Client-Facing Experience: Demonstrated ability to manage client relationships, resolve concerns, and handle inquiries across phone, email, and chat platforms.
Property Management Proficiency: Full cycle of property listings, showings, and tenant support.
Sales and Marketing Exposure: Proven lead generation and funnel management from various sales roles.
Healthcare Industry Familiarity: Previous roles with Becton Dickinson and Roche.

Predictive Index Behavioral Profile - Artisan

Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

Behavioral Summary

Pauline is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Pauline plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Sales Development Representative

Industry:

Construction / Building / Engineering

Employment Period:

April 2021 to November 2023 (31 Months)

Duties and Responsibilities:

Developed sales strategies to attract potential buyers and generate new leads
Initiated contact with potential customers through cold calling and responding to inquiries from advertisements
Established and nurtured relationships with customers to understand their needs and qualify their interests
Presented product information tailored to customer needs
Guided solid leads through the marketing funnel, facilitating connections with sales personnel and arranging meetings

Assistant Property Manager

Industry:

Property / Real Estate

Employment Period:

December 2021 to July 2025 (43 Months)

Duties and Responsibilities:

Responded to tenant inquiries, questions, and concerns via phone, email, or chat
Handled maintenance requests and coordinated repairs with contractors
Created property listings for online platforms and real estate websites
Managed social media accounts and posted property listings
Scheduled and organized property showings and open houses, ensuring seamless coordination between real estate agents, clients, and potential buyers, including managing logistics, timing, and communication

Account Executive

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

January 2020 to April 2021 (15 Months)

Duties and Responsibilities:

Executed effective sales strategies and initiatives to achieve or exceed sales targets within the assigned area consistently
Oversaw and ensured the provision of statistical information such as census and pricing to finance for final proposal preparation
Identified customers' changing needs to improve customer experience and provided creative solutions or products

Product Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2017 to December 2019 (32 Months)

Duties and Responsibilities:

Collaborated with a wide range of Healthcare Professionals to educate them on the benefits, pricing, and features of products
Conducted market analysis and comparisons to highlight the advantages of our products over competitors
Facilitated the development of projects in medical, marketing, and sales to drive market share growth and enhance customer satisfaction
Organized meetings, conducted group presentations, represented the organization at symposia and congresses, and maintained activity details on CRM systems

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2015 to March 2017 (20 Months)

Duties and Responsibilities:

Assisted customers with troubleshooting and installation of equipment
Maintained records of customer interactions
Collaborated with others to improve company system requirements

Education History

Field of Study:

BioTechnology

Major:

Medical Technology

Graduation Date:

January 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administrative Skills, Sales Management, Real Estate, Social Media Management, Property Management,

INTERMEDIATE ★★

Bookkeeping

Work at Home Capabilities:

Internet Bandwidth: N/A
Working Environment: Private Room
Speed Test Result: N/A
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: N/A
Processor: N/A
Operating System: N/A

All-inclusive Rate: USD $8.49/hr

Rey

Candidate ID: 356726

Sales Outbound Sales Specialists Inbound Sales Representatives Appointment Setters

ADVANCED

Customer Service, Appointment Setting, B2B Telemarketing, B2C Telemarketing...

INTERMEDIATE

Reservation, Lead Generation...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.49 per hour or $USD 735.83 per month

Full Time: $USD 8.49 per hour or $USD 1471.65 per month

Remote Staff Recruiter Comments

Rey is a graduate of Hotel and Restaurant Management with over 20 years of experience. On the early years of his career, he joined hospitality and transportation companies as Guest Service Agent and Flight Attendant. He was then employed in a retail company for 10 years and held progressive roles to Operations Manager. in September 2017, he transitioned to working remotely and held sales roles for real estate and medical businesses to name a few. He showcased his expertise with the following to US, UK, and Australia-based clients:
- Cold Calling
- Appointment setting
- Email Marketing
- Skip tracing
- Lead generation and scrubbing
- Telemarketing
- Customer service
In addition, he used to work for Remote Staff clients in the manufacturing and real estate as Appointment Setter and Outbound Sales Specialist.
He used a variety of tools and applications like Salesforce, KVCore, Chime, RESimpli, Podio, Pipeline Platform, Vulcan 7, Hubspot, Follow Up Boss, Trello, REI BlackBook, Sage Act, Propstream, Zillow, Redfin, Trulia and Yelp.
He can start anytime.
He is amenable to working on any shift, whether part-time or full-time.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.

Behavioral Summary

Rey Frederick is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Rey Frederick will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Rey Frederick is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Sales/Marketing Specialist (Home Based)

Industry:

Consulting (Business & Management)

Employment Period:

February 2020 to April 2020 (2 Months)

Duties and Responsibilities:

Provides customer service in a timely manner via several means which include email, telephone and live chat.
Acts as a liaison between customers and management in order to enhance the overall customer experience. experience. Analyzes complaints from customers and provides adequate resolutions.
Tracks proposed resolutions and follows up with customers in a timely fashion.
Prepares documents and reports for future reference.
Trains peers in good customer service.
Develops and maintains vast knowledge of the products and services being offered.
Conduct surveys regarding products, services and customer service experiences.
Communicates customer feedback to various teams—including technical and marketing departments—in order to improve the overall customer experience.

Guest Service Agent

Industry:

Hotel / Hospitality

Employment Period:

January 1994 to April 1996 (26 Months)

Duties and Responsibilities:

Check in guest
Confirmation of airline Ticket
Answering guest inquiries
Doing reports in the midnight shifts

Flight Attendant

Industry:

Transportation / Logistics

Employment Period:

April 1996 to October 1997 (18 Months)

Duties and Responsibilities:

Assist passengers to their seats
Help them to put their luggage at the overhead bins.
Serve them food during the flight

Front Desk Agent

Industry:

Hotel / Hospitality

Employment Period:

October 1997 to July 1998 (9 Months)

Duties and Responsibilities:

Check in and check out the guest
Cashiering (Changing foreign exchange)
Confirmation of airline ticket
Answering guest inquiries
Doing reports in the midnight shifts

Operations Manager

Industry:

Retail / Merchandise

Employment Period:

May 2000 to August 2015 (183 Months)

Duties and Responsibilities:

Purchasing of food and non food products
Supervises the deliveries and inventory
Promotion of food products like mozzarella, unsalted butter, olive oil etc.and Non-food products like dish washing liquid, liquid hand soap,trash bags etc.to penetrate target segments
Servicing customer requirements
Sourcing of new suppliers, negotiate partnership set-up including trade discounts and credit terms

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to March 2016 (6 Months)

Duties and Responsibilities:

Answers inbound and outbound calls
Handle financial account

Accredited Sales Consultant

Industry:

Property / Real Estate

Employment Period:

April 2016 to September 2017 (17 Months)

Duties and Responsibilities:

Sell condominium, townhouse and other real estate properties
Assist with loans and leasing
Helping clients to sell their properties
Property furnishing
Property interior design

Inside Sales Associate/Appointment Setter/Virtual Assistant (Home Based)

Industry:

Property / Real Estate

Employment Period:

September 2017 to January 2018 (4 Months)

Duties and Responsibilities:

Initiate prospecting clients in the United States
Making appointments agents/broker
Making reports
Doing Live Transfers clients to agent/broker
Doing role plays everyday
Follow up calls clients and agents/brokers

Appointment Setter (Home Based)

Industry:

Healthcare / Medical

Employment Period:

February 2018 to March 2019 (13 Months)

Duties and Responsibilities:

Calling clients and making appointments for the Sales Representative in Australia
Follow up calls for the clients to make appointments
Attending sales meeting every week in Australia using zoom video communications
Sending emails to the clients confirming their appointment with us and replying if they have inquiries/clarifications with the appointments or products
Making reports

Freelance Cold Caller / Appointment Setter

Industry:

Others

Employment Period:

May 2020 to October 2023 (41 Months)

Duties and Responsibilities:

Cold calling
Using Mojo dialer and putting appointments in CRM Podio

Appointment Setter

Industry:

Property / Real Estate

Employment Period:

January 2023 to January 2026 (36 Months)

Duties and Responsibilities:

AVIAN AUSTRALIA (3D Laser Scanning, Surveying & Reality Capture Solutions for AEC Sector)

Appointment Setter (Online/ Homebased)

Outbound sales and calls to both new and existing clients

Calling Architects, Engineers and Construction Industry

PROPERTY VALUE SOLUTIONS (U.S.A REAL ESTATE INVESTOR)

Acquisition Manager (Online/ Homebased)

Calling Property Owners to give a Cash Offer

Sending purchase agreement to the property owners to sign it

Running comps and getting ARV

REMEDI HOME SOLUTIONS (U.S.A REAL ESTATE INVESTOR)

Cold Caller / Appointment Setter (Online/ Homebased)

Calling Property Owners to see if they are interested to sell their property with a Cash Offer

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

March 1, 1993

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Service, Appointment Setting, B2B Telemarketing, B2C Telemarketing, Outbound Sales, Sales, Salesforce CRM, Real Estate, Predictive Dialer System, Phone Support, Outbound Telemarketing, Outbound Appointment Setting, Microsoft Word, Microsoft Excel, Listening Skills, Inbound Sales, Inbound Calls, Google Spreadsheet, Google Sheets, Google Drive, Google Calendar, Gmail, Customer Support, Customer Handling, CRM, Cold Calling, B2B Calling,

INTERMEDIATE ★★

ReservationLead Generation

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: HP
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $7.07/hr

Lee

Candidate ID: 308181

Customer Support Outbound Sales Specialists Lead Generation Specialists Inbound Sales Representatives

ADVANCED

Customer Service, Customer Support, Inbound Calls, Outbound Calling...

INTERMEDIATE

Chat Support, Email management...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time New Zealand Daylight Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.07 per hour or $USD 1224.90 per month

Remote Staff Recruiter Comments

Candidate has more than 8 years of experience in the BPO industry.
He worked as Customer Service Representatives and was promoted twice as Team Leader and Senior Team Leader.
Lee worked under Telecommunication, Financial, Retail and Real Estate Campaign under US, AU and UK Client.
His expertise would be in Sales and Customer Support. He also trained new hired employees with Software and Product Learning when he was Senior Team Lead.
He gained experience in:
- Customer Support
- Sales (Inbound/Outbound)
- Appointment Setting
- Lead Generation
- Cold Calling
He is knowledgeable in tools such as:
- Podio
- Slack
- SalesForce
- CRM
- Ringcentral
- Netsuite
- Avaya
- PDA Software
- Convoso
- Skype
- Rest Software
- Microsoft Applications
He can star immediately

Predictive Index Behavioral Profile - Specialist

https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors:

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary:

Lee is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Lee will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Lee is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

ASSISTANT PROPERTY MANAGER

Industry:

Property / Real Estate

Employment Period:

November 2021 to April 2022 (5 Months)

Duties and Responsibilities:

Check emails and respond to tenants’ inquiries
Update Airtable every now and then
Check online application in Inspect Real Estate
Call Rental and Employment References through Zoiper
Call Prospect and request for documents needed to proceed with application -Create New Tenancy in Property Tree
Draft Lodge New Bond for New Tenancy through Bonds online
Send Welcome Letter
Upload Application Form and IDs in Property Tree
Draft lease for New Tenancy document integrated REIWA Property Tree -Upload signed New Tenancy Lease in Property Tree
Upload signed Lease and update lease start and end date through Property Tree -Draft lease renewal document integrated REIWA Property Tree
Draft rent increase Form 10 integrated REIWA Property Tree
Draft Bond Variation online
Process Invoicing tenants through Property Tree
Update Rent increase date in Property Tree
Draft inspection report through Inspection Express
Generate CMA (Comparative Market Analysis) Report through RP Data Core Logic -Extract and generate Lease Expiry through Property Tree to Airtable
Extract and generate Rent Review Expiry through Property Tree to Airtable
Extract and generate Arrears through Property Tree to Airtable
Gather information in realestate.com.au for Suburb stock, Surrounding Suburb Stock and Median Rent -Email tenant of their intention before lease expires
Inform and communicates with Property Managers through MS Teams or through Outlook
Update cloud-base (Fresh Cloud) spreadsheet of Property Managers Lease Renewal Fees
Advise and remind Property Managers if lease has not been returned by the Tenant
Attend morning meetings everyday with Property Managers
Attend weekly Property Manager's Meeting

Customer Service Representative

Industry:

Telecommunication

Employment Period:

September 2011 to October 2012 (13 Months)

Duties and Responsibilities:

Assist customers in porting of numbers
Assist customers in troubleshooting their phones

Customer Service / Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2012 to June 2013 (5 Months)

Duties and Responsibilities:

Receive inbound calls from customer and assist them by troubleshooting their internet modem
Provide an option and walk through with the step by step troubleshooting
Schedule maintenance and Technician visit to customer's location
Make sure that KPI's are met and exceed the expectation

Chat Support Representative( Norton Symantec)

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2013 to February 2014 (6 Months)

Duties and Responsibilities:

Receive incoming chats worldwide
Assist customer with their Anti-virus issue
Basic troubleshooting by remote access to customers computer
Uninstalling and reinstalling Norton Anti-Virus
Removing of virus mannually through remote access

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2013 to December 2014 (19 Months)

Duties and Responsibilities:

Receive inbound calls from customer and assist them with activating their Netspend card
Provide exceptional customer service
Provide accurate information of transactions made and breakdown

VA (PROPERTY MANAGER)

Industry:

Property / Real Estate

Employment Period:

January 2014 to June 2016 (29 Months)

Duties and Responsibilities:

Team Huddle and discuss what should be prioritized.
Check email if rental Prospects sent their application form
Review the form if there are missing field that the Prospect missed
Call Landlord, co-worker, supervisor or manager as their reference number for background checking
Review and send contracts via Email
Contact Prospect that the application was approved, sign the contract and ask if when to move in
Email and text to existing tenants reminding them to pay their monthly rental
Email tenants of their eviction letter from court
Contact repair man and schedule for repair

Senior Team Leader

Industry:

Healthcare / Medical

Employment Period:

February 2017 to May 2019 (26 Months)

Duties and Responsibilities:

In charge of daily operation
Interviewing of applicants
Training of New Hires ( Account Specific )
Reporting and discussing bonus Grid to the CEO
Interviewing, Training and assigning of Doctors task for DME prescription
Ensuring that agents met the expected Sales Quota for the day

Team Leader II

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2019 to July 2021 (19 Months)

Duties and Responsibilities:

Coaching and feedback to 15 agents
Upload and serve sanctions during coaching session
Extract and filter Team Break and Shifting Schedule to G-sheet
Collate pay disputes for the whole site
Huddle and update team standing
Tracks all system issues reported by the agent
Other Admin Tasks assigned by Operations Supervisor

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

BSMT

Graduation Date:

March 15, 2005

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Service, Customer Support, Inbound Calls, Outbound Calling, Virtual Assistant Skills, Leadership, Team Management,

INTERMEDIATE ★★

Chat SupportEmail management

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 16.42, Upload: 33.78
Internet Type: DSL
Hardware Type: Desktop
Brand Name: Dell
Processor: Core i5
Operating System: Windows 10

All-inclusive Rate: USD $7.07/hr

Lee

Candidate ID: 308181

Customer Support Outbound Sales Specialists Lead Generation Specialists Inbound Sales Representatives

ADVANCED

Customer Service, Customer Support, Inbound Calls, Outbound Calling...

INTERMEDIATE

Chat Support, Email management...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time New Zealand Daylight Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.07 per hour or $USD 1224.90 per month

Remote Staff Recruiter Comments

Candidate has more than 8 years of experience in the BPO industry.
He worked as Customer Service Representatives and was promoted twice as Team Leader and Senior Team Leader.
Lee worked under Telecommunication, Financial, Retail and Real Estate Campaign under US, AU and UK Client.
His expertise would be in Sales and Customer Support. He also trained new hired employees with Software and Product Learning when he was Senior Team Lead.
He gained experience in:
- Customer Support
- Sales (Inbound/Outbound)
- Appointment Setting
- Lead Generation
- Cold Calling
He is knowledgeable in tools such as:
- Podio
- Slack
- SalesForce
- CRM
- Ringcentral
- Netsuite
- Avaya
- PDA Software
- Convoso
- Skype
- Rest Software
- Microsoft Applications
He can star immediately

Predictive Index Behavioral Profile - Specialist

https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors:

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary:

Employment History

ASSISTANT PROPERTY MANAGER

Industry:

Property / Real Estate

Employment Period:

November 2021 to April 2022 (5 Months)

Duties and Responsibilities:

Check emails and respond to tenants’ inquiries
Update Airtable every now and then
Check online application in Inspect Real Estate
Call Rental and Employment References through Zoiper
Call Prospect and request for documents needed to proceed with application -Create New Tenancy in Property Tree
Draft Lodge New Bond for New Tenancy through Bonds online
Send Welcome Letter
Upload Application Form and IDs in Property Tree
Draft lease for New Tenancy document integrated REIWA Property Tree -Upload signed New Tenancy Lease in Property Tree
Upload signed Lease and update lease start and end date through Property Tree -Draft lease renewal document integrated REIWA Property Tree
Draft rent increase Form 10 integrated REIWA Property Tree
Draft Bond Variation online
Process Invoicing tenants through Property Tree
Update Rent increase date in Property Tree
Draft inspection report through Inspection Express
Generate CMA (Comparative Market Analysis) Report through RP Data Core Logic -Extract and generate Lease Expiry through Property Tree to Airtable
Extract and generate Rent Review Expiry through Property Tree to Airtable
Extract and generate Arrears through Property Tree to Airtable
Gather information in realestate.com.au for Suburb stock, Surrounding Suburb Stock and Median Rent -Email tenant of their intention before lease expires
Inform and communicates with Property Managers through MS Teams or through Outlook
Update cloud-base (Fresh Cloud) spreadsheet of Property Managers Lease Renewal Fees
Advise and remind Property Managers if lease has not been returned by the Tenant
Attend morning meetings everyday with Property Managers
Attend weekly Property Manager's Meeting

Customer Service Representative

Industry:

Telecommunication

Employment Period:

September 2011 to October 2012 (13 Months)

Duties and Responsibilities:

Assist customers in porting of numbers
Assist customers in troubleshooting their phones

Customer Service / Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2012 to June 2013 (5 Months)

Duties and Responsibilities:

Receive inbound calls from customer and assist them by troubleshooting their internet modem
Provide an option and walk through with the step by step troubleshooting
Schedule maintenance and Technician visit to customer's location
Make sure that KPI's are met and exceed the expectation

Chat Support Representative( Norton Symantec)

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2013 to February 2014 (6 Months)

Duties and Responsibilities:

Receive incoming chats worldwide
Assist customer with their Anti-virus issue
Basic troubleshooting by remote access to customers computer
Uninstalling and reinstalling Norton Anti-Virus
Removing of virus mannually through remote access

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2013 to December 2014 (19 Months)

Duties and Responsibilities:

Receive inbound calls from customer and assist them with activating their Netspend card
Provide exceptional customer service
Provide accurate information of transactions made and breakdown

VA (PROPERTY MANAGER)

Industry:

Property / Real Estate

Employment Period:

January 2014 to June 2016 (29 Months)

Duties and Responsibilities:

Team Huddle and discuss what should be prioritized.
Check email if rental Prospects sent their application form
Review the form if there are missing field that the Prospect missed
Call Landlord, co-worker, supervisor or manager as their reference number for background checking
Review and send contracts via Email
Contact Prospect that the application was approved, sign the contract and ask if when to move in
Email and text to existing tenants reminding them to pay their monthly rental
Email tenants of their eviction letter from court
Contact repair man and schedule for repair

Senior Team Leader

Industry:

Healthcare / Medical

Employment Period:

February 2017 to May 2019 (26 Months)

Duties and Responsibilities:

In charge of daily operation
Interviewing of applicants
Training of New Hires ( Account Specific )
Reporting and discussing bonus Grid to the CEO
Interviewing, Training and assigning of Doctors task for DME prescription
Ensuring that agents met the expected Sales Quota for the day

Team Leader II

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2019 to July 2021 (19 Months)

Duties and Responsibilities:

Coaching and feedback to 15 agents
Upload and serve sanctions during coaching session
Extract and filter Team Break and Shifting Schedule to G-sheet
Collate pay disputes for the whole site
Huddle and update team standing
Tracks all system issues reported by the agent
Other Admin Tasks assigned by Operations Supervisor

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

BSMT

Graduation Date:

March 15, 2005

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Service, Customer Support, Inbound Calls, Outbound Calling, Virtual Assistant Skills, Leadership, Team Management,

INTERMEDIATE ★★

Chat SupportEmail management

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 16.42, Upload: 33.78
Internet Type: DSL
Hardware Type: Desktop
Brand Name: Dell
Processor: Core i5
Operating System: Windows 10

All-inclusive Rate: USD $8.49/hr

Kathleen

Candidate ID: 284054

Virtual Assistant Outbound Sales Specialists Appointment Setters Social Media Marketers

ADVANCED

Outbound Calling, Cold Calling, Appointment Setting, Lead Generation...

INTERMEDIATE

Social Media Management...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.49 per hour or $USD 735.83 per month

Full Time: $USD 8.49 per hour or $USD 1471.65 per month

Remote Staff Recruiter Comments

Kath has been working remotely for 11 years now. She acquired a degree in Nursing in 2010. After her stint with a local magazine company, she shifted to remote work and started as an ESL Online Teacher to Chinese students. After 3 years, she joined a Singapore-based HR consulting company as an Appointment Setter. Most of her employment after that was with clients from the UK, Canada, and the US engaging in education, biotechnology, real estate, merchant, and cleaning industries.
She became well-versed in performing the following:
- Appointment setting
- B2B outbound sales
- Cold calling
- Emails and SMS outreach
- Social media management - LinkedIn, Instagram, and Facebook
- Lead generation
- Tutoring
She is an adept user of Apollo.io, MailChimp, Go High-level, HubSpot, Salesforce, Zendesk, Microsoft Office Apps (Outlook, Excel), Google Workspace (Document, Spreadsheet, Drive, Hangouts), Slack, Discord, Trello, Realestate.com.au, and PopStream.
She can start anytime.
She is amenable to working in any shift, whether part-time or full-time.

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Kathleen Maye is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Kathleen Maye plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

ESL Online Teacher

Industry:

Education

Employment Period:

February 2012 to August 2015 (42 Months)

Duties and Responsibilities:

Online teacher to Chinese Students both Adults and Children. Teaching them basic English, helping them enhance their English communication skills

Appointment Setter

Industry:

Human Resources Management / Consulting

Employment Period:

June 2015 to June 2017 (24 Months)

Duties and Responsibilities:

Calling all local companies in Singapore to assist them in hiring applicants on each vacant position that they have.

Lead Generator/Cold-caller

Industry:

Others

Employment Period:

February 2016 to December 2017 (21 Months)

Duties and Responsibilities:

Calling leads to pre qualify them and transfer it to a live agent

Lead Gen Agent / Data Miner

Industry:

Human Resources Management / Consulting

Employment Period:

January 2017 to June 2018 (17 Months)

Duties and Responsibilities:

Lead Mining, lead searching on different platforms, finding the names, emails and the best number to reach that person.

ESL Online Teacher

Industry:

Education

Employment Period:

April 2016 to August 2018 (27 Months)

Duties and Responsibilities:

Online teacher to Korean Students both Adults and Children. Teaching them basic English, helping them enhance their English communication skills.

Virtual Assistant / Appointment Setter

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

November 2017 to February 2019 (15 Months)

Duties and Responsibilities:

Calling business owners who might be interested to invest in Biotechnology.

Virtual Assistant for Real Estate

Industry:

Property / Real Estate

Employment Period:

February 2020 to August 2021 (18 Months)

Duties and Responsibilities:

Cold Calling, calling how owners if they would be interested in selling or if they would consider selling their property.
Sending text messages

Social Media Manager / Business Development Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2021 to July 2023 (27 Months)

Duties and Responsibilities:

Handling the company's Social Media accounts, promoting the company's services as well as sending emails to different prospects.

Virtual Assistant / Appointment Setter (Real Estate)

Industry:

Property / Real Estate

Employment Period:

September 2021 to January 2023 (16 Months)

Duties and Responsibilities:

Cold Calling, calling home owners if they would be interested in selling, if they would consider selling their property, or if they do have other properties that they might consider selling.

Virtual Assistant for Real Estate

Industry:

Property / Real Estate

Employment Period:

April 2022 to December 2022 (8 Months)

Duties and Responsibilities:

Cold Calling, calling owners if they would be interested in selling, if they would consider selling their property, or if they do have other properties that they might consider selling.

Appointment Setter

Industry:

Repair and Maintenance Services

Employment Period:

June 2023 to September 2023 (3 Months)

Duties and Responsibilities:

Calling business owners to see if they are in need of cleaning services. We offer them a free site visit to check what help they need when it comes to our cleaning services.

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

April 28, 2010

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Outbound Calling, Cold Calling, Appointment Setting, Lead Generation, Sales,

INTERMEDIATE ★★

Social Media Management

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Shared Room
Speed Test Result: https://beta.speedtest.net/result/15326940171
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: N/A
Processor: AMD Ryzen 5
Operating System: Windows 10

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*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.