10 Most Profitable Industries in Australia

Jericson has over seven years of experience doing customer service in the finance, technology and BPO industry

Answered inquiries from customers via phone, chat and email

Assisted customers with technical product issues or concerns through basic troubleshooting

Processed account verification and customer registration

He is open to full-time positions and is available to start after 2 weeks of getting hired 
 

Predictive Index Behavioral Profile - Guardian

https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Jericson is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jericson will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• April has been working for over 10 years and has experience working for both local and international companies.  With her years of experience, she was able to handle the following tasks:
  • Inventory Management
  • Orders & Purchasing Management
  • Data Entry
  • Sales
  • Lead Generation
  • Customer Service Support
  • Appointment Setting
  • Email Management
  • Bookkeeping and Accounting
• She enrolled herself in an Amazon VA Masterclass and has been working as a Virtual Assistant since 2021. She has supported both Australian and German clients. 
• She is proficient in using the following tools/software:
  • MS Excel
  • Ladesk
  • Zoho
  • Packlink Pro
  • Sendcloud
  • Boxhero
  • Orderhive 
  • Content Studio
• When she was working as an e-commerce Virtual Assistant, she was tasked to:
  • Customer service support- email and chat support
  • Order Fulfilment and Order Management- Amazon, Shopify, eBay, Etsy
  • Inventory Management and Purchasing
  • Social Media Management- scheduled posting
  • Administrative and Accounting tasks
• She is available to start immediately and is amenable to working the day shift for any full-time position.

Predictive Index Behavioral Profile-  Promoter
https://www.predictiveindex.com/reference-profile/promoter/

Strongest Behaviors

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary

April is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

• Pam has been working for three years as Research Analyst focused on Real Estate Investment Trusts.
• She performed the following tasks:
  • Research Analysis
  • Collecting Data
  • Financial Market Analysis
• She is an active member of Junior Executive, Information Technology Club, and Junior Confederation Finance Association.
• She is proficient with Microsoft 365, Google App, and the company's tool.
• She is available to start with a 4-week notice for a full-time position.

• Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
• Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
• Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.

• Marjorie has been working for 7 years in Customer service and Technical Support
• She handled telecommunication and ISP provider accounts.
• She has Excellent verbal and written communication skills in English
• She has Multitasking solving skills necessary to keep customers and clients satisfied
• She is proficient in Jira, Zoom, Microsoft Word, Excel, and PowerPoint. She has basic knowledge on how to use Canva. She can also use different CRM's like Salesforce, Podio, Quickbase, and Billit
• She can start immediately

• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

Marjorie is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Marjorie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marjorie gets along easily with a wide variety of people.

Her drive is directed at working with and for others. She derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• Paul has 20 years of collective experience in customer service and sales and marketing. While waiting for his degree in AB English, he applied to and got hired by a BPO where he started as an agent. Eventually, he got promoted to Supervisor. He progressed and became a Manager in the other companies he's been with. Fast forward to 2017, he was introduced to freelancing and was hired in businesses based in the US and UK. In his employment, he was able to provide his expertise to employers and clients within the financial, IT, and insurance industries where he performed the following:
  • Inbound and outbound sales
  • Content marketing
  • Social media management
  • Lead generation
  • Email marketing
  • Call center management
  • Business development
  • Appointment setting
  • Customer service
  • Telemarketing
• For lead generation, he utilized LinkedIn Sales Navigator along with other social media platforms such as Facebook and Instagram. 
• As a leader, he used to manage 10+ team supervisors and more than 150 agents.
• Paul is proficient with Slack, Zendesk, Zoho, HubSpot, Salesforce, Mailchimp, Mailshake, Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Teams, Trello), Monday.com, Jira, Apollo.io, and LinkedIn Sales Navigator.
• He can start immediately and prefers full-time, morning, or mid-shift roles.

JB is a Civil Engineer licensed in both the Philippines and UAE.

Worked as a Civil Engineer for a construction firm in UAE handling various military construction projects.

Designed and built residential and military infrastructures.

Did structural computations and land development work.

Conducted estimates of construction materials
Prepares bidding process, tenders and BOQs. 

Proficient in tools such as:

• AutoCAD
• Autodesk Revit
• Aspire
• Sketchup
• 3D Max
• Bluebeam
• PlansSwift
• Procore

Predictive Index Behavioral Profile- Scholar
https://www.predictiveindex.com/reference-profile/scholar/


Strongest Behaviors

• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
• Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
• Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Jose Benigno is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on his responsibilities.

He is reserved and will generally express himself in a factual, direct, and succinct manner. A conscientious person, his approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, he’ll produce carefully thought-out work of high quality and precision. Whether doing work himself, or delegating to others, follow up is close to ensure high-quality results.

• Customer service
• News writing
• Internal (corporate) communications
• Administration
• Strategizing for content
• Social media management
• Content planning and marketing
• Writing, editing, reviewing content
• Project management
• Creative direction

• HubSpot
• WordPress
• Ahrefs
• Sprout Social
• Google Trends
• Canva
• Grammarly
• MS Word
• Google Docs

Predictive Index Behavioral Profile - Guardian

https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Ryan is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ryan will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• He worked as a Design Engineer 2.
• He makes design improvements for 2D designs.
• He converts 2D designs to 3D designs.
• He makes 3D assemblies with BOM for documentation, stress analysis, and attached study.
• His project involves  Logistics equipment, Conveyor systems and Small and Intricate design equipment.
• He is proficient in using:
  • AutoCAD
  • AutoCAD Inventor
  • SolidWorks- 3yrs
  • SolidWorks simulation
• He can start ASAP

Predictive Index Behavioral Profile - Specialist

https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors:

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Jack Paul Donald is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Jack Paul Donald, who takes responsibilities very seriously.

• Raphael has been working since 2016. He has performed various roles in the medical and food industries where he mainly handled the following functions:

  • Marketing management

  • Project management

  • Operations Management

  • Social Media management

  • Client Management

  • Back-end Support

  • Customer Service

• He studied Nursing in California.

• He has handled US clients.

• He has advanced proficiency in the following:

  • Photography

  • Photo Editing

• He is proficient with MS Office, Adobe Photoshop, Lightroom, and Capture One.

• He is available to start immediately. He is amenable to working the day shift for any part-time or full-time position.

Predictive Index Behavioral Profile - Artisan

predictiveindex.com/reference-profile/artisan/

Strongest Behaviors

• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Raphael Sebastian is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

• Fatima has 5 years of previous working experience as a content writer for eCommerce, travel, and outsourcing companies that caters to clients in both the US and the Philippines
• She has experienced a wide scope of writing tasks that include the ff: 
  • Developing SEO-centered articles 
  • Writing product descriptions 
  • Curating social media captions and posts 
  • Creating press releases and web information releases
  • Proofreading dissertations, manuscripts, and resume
• She has utilized the ff tools in a content writing environment: 
  • SemRush
  • Google Analytics 
  • Grammarly

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan

• Fatima is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

• Laarni has more than ten years of relevant work experience. 
• She has performed various accounting roles in different industries such as in retail, finance, foreign exchange company, telecommunications and real estate advertising company.
• She was an Account Officer/Remittance Officer for four years in Dubai where she was exposed to do audit, bookkeeping, accounts payables and accounts receivables.
• Since 2013, she has been working as an Accountant for Australian clients where she has performed the following:
  • sales revenue reconciliation
  • bookkeeping
  • bank accounts reconciliation
  • payroll
  • general accounting
• Furthermore, she is presently a Senior Billing Analyst for a US client where her some of her tasks include:
  • closely work with Sales and Marketing team on various projects
  • invoice processing
  • accounts payables
  • accounts receivables
• She is proficient with Xero, MYOB, Netsuite, Salesforce and MS Office.

Predictive Index Behavioral Profile - Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors

• Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

Behavioral Summary

Laarni is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Laarni, who takes responsibilities very seriously.

• Cresen has earned a certification for Visual Graphic Design
• He has more than 10 years of relevant work experience in the BPO and Retail industries
• He started his career as a Web designer and later on became a Graphic Designer
• As a Graphic Designer, his responsibilities revolve around creating marketing promotional materials, branding, and online artwork. 
• He is adept at doing the following tasks: 
  • Graphic Design (Social Media graphics, brochures, flyers, print and digital marketing) 
  • Web Design (Banners, Landing pages) 
  • UI Design
  • Basic Video Editing (Corporate Video Reels, and video Ads 
  • Photo/Image Editing
  • Photo Manipulation 
  • Photography
  • Visual Display
• He is proficient in using the following tools/software:
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe XD
  • Adobe Premiere Pro
  • Adobe After Effects
  • Figma
  • Canva
  • Google Drive
  • Microsoft PowerPoint
• He is amenable to working the day shift for any full-time position. He needs 1 week notice to start. 

Strongest Behaviors
 

• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”