The First 6 Tasks to Assign Your Admin Assistant

• Aircraft Supplies Oversight: Take charge of controlling and managing aircraft supplies, ensuring availability and accuracy to support smooth flight operations.
• Procurement Management: Prepare and raise Purchase Requests (PRs) and Purchase Orders (POs), ensuring timely and efficient procurement of necessary supplies.
• Team Leader Support: Provide essential support to the team leaders of various departments, contributing to the overall efficiency and effectiveness of ground operations.
• Problem-Solving and Process Improvement: Identify and implement corrective and preventive actions for any issues that may arise within the supply system, proactively ensuring seamless operations.

• Document and Inventory Management: Oversee and maintain control of critical documents and stocks, ensuring accuracy and availability as needed for production processes.
• Purchase Requests (PR) and Purchase Orders (PO): Take charge of preparing and raising PRs and POs, facilitating the procurement process with efficiency and attention to detail.
• Reporting and Memo Preparation: Compile and create detailed monthly reports and memos for departmental meetings, providing valuable insights and updates for informed decision-making.
• Project Documentation Support: Offer essential documentation support to assigned projects, ensuring all necessary records and files are organized and accessible.

• Sales Reporting and Inventory Management: Compile and analyze weekly sales data to generate comprehensive reports. Additionally, oversee stock inventory to ensure optimal levels and prevent shortages.
• Stocks Handling and Logistics: Facilitate the smooth flow of stocks by managing the receiving and dispatching processes, ensuring accuracy and timeliness.
• Financial Transaction Management: Keep track of payment receivables and payables, ensuring that all financial transactions are accurately recorded and managed.
• Document Management: Efficiently handle the filing of documents, both in electronic and hard copy formats, ensuring easy accessibility and organization.
• Area Sales Oversight: Take charge of monitoring and managing sales activities within the designated area, providing regular updates to the management team on performance and opportunities for improvement.
• Customer Service and Issue Resolution: Address customer inquiries or complaints regarding products promptly and effectively. Take necessary actions to resolve issues to customer satisfaction.

• Data Analysis and Presentation Creation: Conduct in-depth analysis of weekly sales reports and proficiently translate findings into engaging PowerPoint presentations for departmental meetings, ensuring clear communication of key insights.
• Communication Management: Efficiently manage incoming and outgoing communications, including calls, mails, and fax transmittals. Provide prompt and accurate responses to requests for information. Additionally, prepare official correspondence to maintain effective inter-departmental communication.
• Workshop and Seminar Coordination: Act as a focal point for departmental workshops and seminars, facilitating ongoing review, development, and enhancement of systems, processes, and services to bolster team productivity and efficiency.
• Document Review and Fact-Checking: Support management by meticulously reviewing and fact-checking documents to ensure accuracy, relevance, and compliance with established standards.
• Vendor and Stakeholder Coordination: Collaborate with vendors, technical specialists, and internal staff to coordinate the preparation and issuance of required documents, ensuring seamless collaboration and project progression.
• Document Control and Storage Management: Oversee the maintenance of the Document Control Library and Electronic Record Storage, ensuring systematic organization and easy retrieval of project documentation, contributing to an efficient workflow.

• Executive Office Representation: Serve as a professional and adept representative of the CEO's office, ensuring all interactions reflect the highest level of professionalism and integrity.
• Confidential Communication Management: Handle sensitive information with the utmost discretion and confidentiality, maintaining a high level of trust in all communications.
• Meeting and Schedule Coordination: Take charge of organizing and managing the CEO's meetings and schedules, providing seamless support for the CEO's engagements. Additionally, offer personalized attention to CEO's guests during visits.
• Logistical Arrangements: Oversee and manage all aspects of CEO travel, accommodation, and other logistical requirements, ensuring meticulous planning and execution.
• Cross-Departmental Collaboration: Facilitate effective communication between various departments, both locally and internationally, to coordinate meetings and ensure thorough preparation for guests, fostering a seamless flow of information.
• Document and Correspondence Management: Maintain a meticulous and up-to-date record of both physical documents and electronic correspondence, ensuring easy retrieval and organized archiving.

• HR Coordinator: Assisting with the hiring process, recruitment, onboarding and offboarding process for departing employees and secondees. Maintaining employee records. Ensuring that employees are aware of and comply with company policy and procedures.
• Timekeeping and Benefit Administration: Administer SAP processing for various employee transactions, including Leave Requests, Overtime, allowances, per diem after business trips, and associated reimbursements, guaranteeing precise and punctual compensation.
• Training and Development Coordination: Take charge of coordinating training sessions, managing vacation schedules, and implementing shift coverage plans to ensure seamless operations.
• Procurement Management: Efficiently oversee the procurement process for raw materials, equipment, plant consumables, and office supplies, ensuring timely availability while maintaining cost-effectiveness during the commissioning until operational stage of the plant.
• Document Control and Management: Serve as the primary custodian for the document library, overseeing systems like Documentum and SharePoint, ensuring accurate version control and accessibility for relevant stakeholders.
• Confidential Administrative Support: Provide dedicated administrative assistance to Manager, Advisers, multiple Shift Foremen and Staff, handling tasks with a high degree of confidentiality and professionalism.
• Environmental Health & Safety Oversight: Act as the focal point for Environmental Health & Safety initiatives, overseeing activities such as Guest In-House training, Safety Near-misses reporting, Behavioral Based Performance assessments, and conducting regular audits for compliance.
• Meeting Facilitation and Reporting: Convene daily meetings and compile comprehensive monthly reports to keep all stakeholders informed and aligned with operational goals.

• Asset Optimization and Risk Mitigation: Actively contribute to the STAMP Project, utilizing critical assessments of plant assets to enhance functionality, prioritize maintenance tasks, and proactively identify and mitigate critical risks for improved overall reliability.
• Equipment Checklists and Workflow Efficiency: Conduct routine reviews of equipment checklists, ensuring accurate data input and corrections within the system to maintain a seamless operational workflow.
• Calendar Management and Conflict Resolution: Skillfully manage the calendar of our esteemed Manager, proficiently scheduling meetings and adeptly resolving potential conflicts to ensure an efficiently streamlined workflow.
• Effective Communication and Information Dissemination: Take charge of the department's communication efforts, including the production of newsletters, reports, presentations, charts, graphs, diagrams, and illustrations, demonstrating a commitment to transparent and effective information sharing.
• Cross-Functional Collaboration and Procurement Efficiency: Collaborate cross-functionally by liaising with stakeholders, generating purchase requests, coordinating with vendors, and overseeing delivery transactions, ensuring a smooth and efficient procurement process.
• Training and Development Facilitation: Facilitate the coordination of training sessions and workshops between vendors and reliability engineers, fostering a culture of continuous learning and development within the organization.
• Logistical Excellence for VIP Guests: Attend to the logistical requirements of Board Members and external guests, ensuring a seamless and professional experience during their visits.

• Requesting Medical Bills Records and other documents from providers. Setting up insurance claims for clients.
• Docketing or filing Legal Documents to the court portal.
• Drafting legal documents (Notice of Claims/demand, Notice of Hearing, Notice of Appearance, and others.)
• Intake specialist.
• Qualifying leads if they meet the parameters.
• Client management: Great customer/client service skills.
• Conducting research, investigating facts, and developing legal arguments
• Drafting contracts, depositions, and pleadings.
• Discovery of evidence or other supporting documents.
• CRM management: Managed client’s case status, stage, and taskings using the CRM to effectively organize what needs to be done.
• File organization: Organized client files in our software to make it appealing and to easily find documents on demand.
• Organizing Documents for signature with clients.
• Calendar Management: Scheduling appointments, court hearings and coordinating with clients.
• Inbox Management: Responding to client emails, SMS, and other forms of communication and taking necessary action.
• Social Media Management: Handling social media accounts, including content creation, running ads, and configuring automated replies for lead generation.

• Started as a customer service representative that takes in inbound calls to resolve customer's concerns and got promoted as a QA.
• As QA, my main role was to do quality audits, reporting and making recommendations for the business' improvement.
• Became chat support and email support for a year due to the COVID lockdown and suspended my QA Role.

• Manages and oversees emails received in the IDR folder.
• Ensures accurate assignment of emails to the respective IDR Claims Specialists and other staff in the organisation.
• Attends to enquiries from clients and financial firms.
• Implements effective processes to ensure emails are actioned on time.
• Adheres to KPIs and responds to emails with set time frames.
• Assists the IDR team with various administrative tasks when required

• Working as an inbound salesperson.
• We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
• We can also help customers with their billing issues.

• Working as an inbound salesperson.
• We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
• We can also help customers with their billing issues.

• The company is helping small businesses to assist their customers through chats.
• We are answering inquiries for prospect customers. 

• Doing outbound call for different online pharmacy.
• We are calling the patients to remind them about the refill of their medications.
• Placing orders for any confirmed transactions.

WORKFORCE ANALYST || March 2019 – February 2020

• Creating the team schedule to be plotted in “WHEN I WORK”.
• Handling agents break schedule as well as sending the SLA to the client on a daily basis. 

DATA ENCODER || August 2017 – March 2019

• The business assists hotels in handling their reservations.
• We are manually entering reservations into the booking system that we got via email.
• We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.

• Using the internet to provide consumers with streaming services.
• We are primarily concerned with aiding customers with billing and technical concerns.

• Manage all basic and detailed operational needs.
• Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
• Management and maintenance of documentation added to the in-house CRM.
• High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
• Maintaining business systems for recording, storing, and querying information.
• High-volume data entry and document processing.
• Management of mailouts and other correspondence.
• Monitoring and updating Company Systems, Policies, and Procedures.
• Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
• Preparation of monthly invoicing and distribution to clients (TBC)
• Preparation of Operational Budgets and quarterly budget re-forecasts.
• Liaise with clients, referral partners, and banking institution representatives.
• Liaise with clients, real estate agents, referral partners, and vendors.
• Assist with proposals and application submissions.

• Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
• Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
• Preparing and maintaining important financial reports
• Preparing tax returns and ensuring that taxes are paid properly and on time
• Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
• Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors on any damages, deficits and disturbances
• Deal with reasonable complaints/requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.

• Reporting to management and performing administrative duties.
• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Performing other administrative tasks, if required.

• Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
• Attending meetings and keep minutes
• Receiving and screening phone calls and redirecting them when appropriate
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Make travel arrangements for executives
• Handle confidential documents ensuring they remain secure
• Prepare invoices or financial statements and provide assistance in bookkeeping
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Conduct research and prepare presentations or reports as assigned

• Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
• Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
• Arranges travel and accommodations for executives.
• Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
• Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
• Performs additional duties as assigned by executives.
• Performs other related duties as assigned.

• Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
• Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
• Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
• Correctly follow the process for AGM nomination forms and meeting agenda.
• Arrange meetings and notify committee members and their Relationship Manager with the details.
• To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
• To provide a copy of the executive committee meeting minutes to staff at head office.

Generate client leads to buy, sell, and rent a property. Counsel clients on market conditions, prices, and mortgages Develop a competitive market price by comparing properties

• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf 
• Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

• Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
• Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc., and present their benefits
• Ask pertinent questions to understand the customer’s requirements

Maintaining and updating records Counting materials, equipment, merchandise or supplies in stock Reporting discrepancies between physical counts and computer records Receive and inventory stock

• Planned, coordinated and controlled daily operations of Estimating, Department.
• Managed office operations, scheduling, and inventory of PO for vendors.
• Fostered client and vendor relationship building through consistent and effective communication.
• Maintained work safety and followed established operating procedures and practices.
• Defined and understood team member responsibilities to enhance group efficiency and performance.
• Documented business requirements, functional specifications, and training procedures.
• Handles employees’ relations and governmental benefits per employee.
• Process governmental permits and process BIR forms for the company.
• Bid Log tracker for the company's follow up for the company owners abroad and vendors.

• Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
• Responsible in making the calendar of schedule of the employees in the operations team.
• Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
• Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
• Monitoring admin employees work attendance and performance evaluations.
• Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager. 

• Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
•  Responsible in monitoring the trackers for the hired  employees.
•  Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
• Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
• Input data in people soft for all active hires after onboarding.
• Onboarding of successful candidates and collation of requirements.
• Sourcing of candidates for accounts. 

• Assists in the documentation process related to the sale of our existing projects.
• Calls the site offices / showrooms if there’s any update in sales.
• Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
• Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
• Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
• Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
• Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.

• Acquired knowledge and skills on Teaching hotel and restaurant operations.

• Worked as a front office agent of the hotel.
• Acquired knowledge and skills on checking in and out of the guest.

• Worked at the Banquet Sales, and Corporate Office
• Kitchen operations. Acquired Knowledge and skills on various
• Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations. 

• Worked at the Kitchen Sections of the Restaurant and Front of the House.
• Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.

• Maintain and update media distribution lists Set up and participate in internal and external.
• meetings: take the minutes of the meeting and follow through on timelines and deliverables.
• Oversee client communications and manage the respective resources in a client “library.”
• Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
• Monitor, track, and clip all editorial and social media coverage of clients and competitors.
• Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
• Manage the calendar and schedule (internal and external appointments) for the team
• Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
• Manage and safe-keep all company-related documents and account assets in a systematic order.
• Managing the timeline for reports and documentations – WIP documents, Minutes of
• Meeting, Coverage Report, Briefing Document, Debrief report, etc.
• Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates

• Drafting responses for emails
• Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
• Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
• Populating program in clear format into consolidated spreadsheet
• Creating agenda of program in EA
• Drafting agendas for all committee meetings for all conferences
• Creating session chair kits
• Creating templates for new committee invitations for each conference
• Managing/cleaning HubSpot databases

• Proficient in Graphic Design for marketing and promotional materials.
• Skilled in Microsoft Office 365 for efficient data and document management.
• Experienced in vendor management to facilitate smooth operations and procurement processes

• Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
• Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
• Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
• Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.

• Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
• Proficient in content creation and community engagement, fostering brand loyalty and growth.

• Proficient in Graphic Design, crafting visually captivating content.
• Skilled in Social Media Management, driving online growth and engagement.
• Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion

• Expert in Graphic Design, crafting visually captivating marketing materials.
• Proficient in Social Media Management, driving online growth and engagement.
• Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
• Effective coordination of high-impact events and product launches.
• Exceptional Customer Service and Support, ensuring top-tier satisfaction.
• Shopee platform expert, driving e-commerce sales and enhancing brand presence

• Successfully led project teams and ensured on-time, within-budget delivery.
• Client success management, fostering strong client relationships and satisfaction.

• Successfully led project teams and ensured on-time, within-budget delivery.
• Client success management, fostering strong client relationships and satisfaction.

• Social media management, overseeing platforms, engagement, and content strategy.
• Copywriting, crafting compelling and effective social media content.
• Content planning, developing content calendars and strategies for targeted outreach.

• Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
• Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
• Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion

• Proficient in Graphic Design for visually appealing marketing materials.
• Expert in Marketing Campaign creation for effective client communication and business growth.

• Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of me being a Customer Support Representative.
• Do technical support and are knowledgeable to address issues using current Microso Windows OS and Apple-Mac.
• Trouble shoots Voice Over Internet Protocol ("VoIP") issues for USA and Canada customers of magic Jack
• Offer and up sell customer packages for magic Jack products
• Dispatches local technicians to customer's premises when issues were not fully addressed thru online inquiry.

• Trained to make a re-profiling of real estate assets such as re-assessing the current market value of a property.
• I do Marketing at Craigslist, ProAgent, Listing Booster, Trulia, Zillow, etc. I also assist on filing documents and contracts for buyers to sign.
• I do Brokers Price Opinion (BPO and Inspection).
• I am aware and I deal with Web Sites like SingleSource, VRM, Pyramid, Aspen, Resnet, Equator, HECM, etc.

• Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of from me being a Customer Support
• Assisting Health Insurance benefit concern
• Outbound calls to providers/Medical Group.
• Sending out back office reports.

• Outbound calls to Insurance/Provider relation and gather reports for claims status.
• Process and address claims issue to have the claim paid accordingly.
• Send out emails to provider relation and back end reports.

• Assisted two different Clients in handling end to end process for order entry thru WooCommerce, invoicing, inventory, customer support.
• Contact and follow up clients for Bulk orders and create mock-up designs before approval.
• Communicate with onshore designers to finalize custom designs.
• Other administrative tasks such as lead mining, creating sales reports and email management.

• Source new applicants through Facebook, Linkedin, Kalibr, Bossjobs, Kalibr and other sourcing websites.
• Screen application and qualify applicants before we move them for initial interviews.
• Handle Initial assessment by preparing a set of questions to evaluate applicant's behavior and qualification.
• Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
• Other administrative tasks such as creating and submitting reports, responding to online inquiries.

• Screen application and qualify applicants before we move them for initial interviews in Asana.
• Handle Initial assessment by preparing a set of questions to evaluate the applicant’s behavior and qualification.
• Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
• Conduct a Background check.
• Handle Offer call and prepare offer letter & NDAs
• Execute onboarding
• Other administrative tasks include creating and submitting reports and responding to online inquiries.

• Source and manage Job boards to gather and collect potential applicants.
• Conduct background checks for endorsed candidates.
• Setup and facilitate client calls.
• Ensure all tracker and reports are accurate and updated.
• Keeps track of the total number of all the applications received across all job boards.

• Answer emails and chat inquiries on Help Scout.
• Create and manage tickets on Trello.
• Source winning products and niches on AliExpress and AdSpy.
• Edit pictures and GIFs for product listings.
• Create product funnels and product pages on Shopify.
• Upload products to Shopify platform.

• Fulfill and validate purchase requests from all departments.
• Perform strategic sourcing and negotiate with vendors.
• Process purchase orders and other purchasing documents.
• Maintain vendor files and documents.
• Create and manage the team schedule.
• Coordinate with Finance regarding payment status.
• Monitor the inventory and maintenance of office equipment.
• Negotiate pricing and implement effective pricing strategies.
• Create purchase orders (POs) and process purchase requisitions from employees.
• Request payments from the finance department for approved quotations and orders.
• Provide regular instructions to suppliers regarding pricing, procedures, and company branding.
• Handle order processing and fulfillment from E-commerce and Social Media platforms.
• Upload and organize products and details on Seller Center platforms.
• Coordinate packing, booking logistics, and shipments.
• Source potential leads and maintain relationships with vendors.
• Present merchant decks to sellers.
• Deliver excellent customer service to internal stakeholders and external vendors.

• Fulfilled and validated purchase requests for all departments.
• Created purchase orders.
• Conducted strategic sourcing and negotiated with vendors.
• Processed purchase orders and other purchasing documents.
• Maintained vendor files and records.
• Sent Statements of Account (SOA) to merchants and cli

• Provided patient care, handled phone calls, created phone notes, and managed tasks.
• Managed correspondence, accounts receivable, and performed billing and coding tasks.
• Coordinated with various departments to ensure smooth operations.
• Managed emails and performed a variety of medical administrative tasks.
• Updated and followed up on orders in Durable Medical Equipment (DME).
• Plotted and updated the provider's schedule in Dr. Chrono.
• Served as the executive assistant to the Director of Operations.

• Created spreadsheets to track important customer information.
• Transferred data from hard copies to a digital database.
• Updated customer information in the database.
• Organized existing data in spreadsheets.
• Verified outdated data and made necessary updates to records.
• Navigated CRM tools such as Ready Mode, Hivemind, Skip Genie, and other appraisal website

• Provide daily technical support to users of various computer systems.
• Answer user questions promptly and accurately.
• Analyze and diagnose system problems.
• Quickly implement solutions to restore proper system operation.
• Ensure high-quality service and maintain system performance standards.
• Document issues and resolutions for future reference.
• Collaborate with other IT team members to improve support processes.

• Welcome clients and guests warmly.
• Answer incoming calls and emails promptly.
• Monitor and receive incoming and outgoing documents.
• Book and manage meeting rooms.
• Monitor and maintain office supplies and materials.
• Address facilities concerns efficiently.
• Organize and release lockers to agents.

• Welcome and greet hotel guests warmly.
• Assist guests to their respective tables and chairs.
• Manage table reservations efficiently.
• File and organize important documents.
• Provide exceptional customer service to ensure guest satisfaction.
• Handle guest inquiries and resolve any issues promptly.
• Offer information about hotel services, amenities, and local attractions.
• Ensure the front desk area is tidy and presentable.
• Coordinate with other hotel departments to enhance guest experiences.

H andling correspondence, managing accounts receivable, and performing - Patient Care, Phone calls, creating phone notes and managing tasks. - billing and coding tasks. - Coordinating with various departments to ensure smooth operations. - Managing emails and performing various medical administrative tasks. - Updating and following up on orders in DME (Durable Medical Equipment) - Plotting and updating Provider's schedule in Dr. Chrono. - - Executive assistant of Director of Operations.

• Manage Cash Flow Projection
• Bookkeeping
• Bank reconciliation
• Expense Analysis
• Keeping documents in order and email management

• Manage social media platforms [FB, Instagram, Youtube and LinkedIn]
• Content creation for social media, blog posting and update CRM.
• Community engagement, graphic design for banners and logos, and video editing for reels.

• Responsible for staff management, office management, fund management, auditing, checking of documents and staff recruitment, staff assessment, and other related administrative work.
• Works closely with staff and clients in operation. 

• Responsible for building a website/web design, website management, Graphic design, Blog posting, and E-commerce management.
• Responsible for online portal courses, landing pages, and email automation.
• Responsible for online portal courses, landing pages, Video editing, graphic designing, and email marketing campaigns.
• Content creation for Social media, social media posting on all platforms, and community engagement.

March 2023 - present

• Building online courses for Med Spa, Website, landing pages, course structure & organizing pages.
• Marketing promotion, graphic design, lead generation, integration, and automation.
• SEO optimization

• Releasing of checks to suppliers
• Counter checking receipt for payable
• Prepares payable summary and checks

• Generates attendance of employees
• Prepares pay slips
• Encode salaries of each employee thru online banking
• Checking in and out of employees

Accounting Assistant

• Prepares Monthly Sales Report
• Prepares Statement of Account and AR Master list
• Doing the AR Procedures for collection
• Conduct a monthly collection of customers through phone call (overdue accounts)
• Sorting and filing receipts
• Counter checking prices on the receipts
• Filing important document of customers

Executive Assistant to the CEO

• Scheduling appointments and meetings
• Preparing documents for meetings and business trips
• Word processing, creating spreadsheets and presentations
• Arrange international and domestic travel (land trips, flights and hotels)
• Handle sensitive/confidential information requiring a high level of discretion
• Manage expenses and liquidation of receipts
• Arrange and reserve conference rooms, catering and audio visuals for meetings.
• Maintain contact details (business and personal contacts)
• Personal Household Management such as travel arrangement, deliveries and assist in event planning
• Making online orders
• Other miscellaneous tasks

Bookkeeper

• Prepares Sales Report
• Invoices and Payment entries
• Posting expenses
• Manage customer’s data
• Follow-up payment for posting
• Reconciliations
• Accrual for Customer Visits

Virtual Assistant

• Appointment setting (Manually setting to Google Calendar)
• Work on Online Presence
• Social Media Management
• Calendar and Email Management
• Making layout for Send out cards (Birthdays, Holidays, etc.)
• Miscellanous tasks (Personal household management, travel arrangements, online orders)
• Video and Audio editing for Podcast

Data Entry and other administrative work Research & Copywriting Blog Writing Basic SEO optimization Creating Social Media Content

• Eagerly assisted customers by providing product and service information and resolving product and service problems through phone, chat, and email
• Phone and Email Support for Amazon Retail
• Phone / Email/ Chat support for a Food Delivery Service
• Phone Support for Health Care

• Manages contracts throughout the selling and buying process, checks documents, makes sure it is complete and on- time, updates the database, and does follow-ups if needed. I also work on other administrative tasks like transcription when required.
• Database Management
• Data Entry
• Calendar Management

• Creation, management, and updating of data of licensed professionals
• Coordination, processing of documents for renewal of accreditation licenses
• Research, initiate and maintain communications between the Firm and regulatory agencies of the applicants:
  • This could range from inquiries on completion of documents, the status of their application, and the release date of the renewed file
• Provide solutions to diminish pain points when dealing with complex challenges that are present during a client’s application:
  • This could range from proper timing, how to respond, escalate complex issues to superiors, assurances that transaction(s) will go smoothly, finding the necessary information that is not readily available especially in terms of procedures and requirements
• Assisted/co-hosted company-held seminars and webinars, along with:
  • Creating a spreadsheet database for prospective clients who expressed interest in attending
  • Coordinated with the Finance Team to insured the client(s) processing of their invoices, Official Receipts, collection, follow-up, and release of documents upon obtaining confirmation of payment(s)
  • Provided suggestions and insights to prevent and/or minimize possible issues and conflicts
  • Drafted and send E-mail communications and announcements (in memo format) as approved by superiors

• Charged with internal and external communications
• Management of the Firm's rolodex
• Handled, scheduled and organized external meetings

• Accepted applications for initial registration and renewal of professional licenses of various professions covered by the Commission
• Processed and released the requested documents of licensed professionals (ranging from IDs to Certificates)
• Assisted in administration of exams and ensured that the board examinees were able to understand the instructions and complied with the Commission's protocols and guidelines.