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by your side, every step of the way!

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

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  • Highly Vetted and Work Ready Remote Staff
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Candidates:

579

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $7.97/hr

Richelda

Candidate ID: 490186


ADVANCED

    Xero Accounting, MYOB, QuickBooks, Oracle...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.97 per hour or $USD 690.41 per month

Full Time: $USD 7.97 per hour or $USD 1380.81 per month

Remote Staff Recruiter Comments

  • Chel has a bachelor’s degree in Operations Management.
  • She has been working for 7 years in various industries - in a software company, real estate, consulting agency, retail, e-commerce, construction, solar company, and in an accounting firm.
  • She started her remote job in November 2022 catering to US and AU clients.
  • She has relevant experience in performing the following:
    • Auditing
    • Preparing financial reports and statements
    • Bookkeeping
    • Bank reconciliation
    • Collections
    • Managing end-to-end accounts receivable and payable
    • Purchasing and invoicing
    • Payroll
    • Phone support for clients and internal employees
    • Database entry/management
  • She has experience with vendor management wherein she contacted the supplier for outstanding payments and invoices. 
  • Her experience with Order Management & Shipping Management involved the creation of purchase orders, arranging shipment documents, and providing the necessary invoices. 
  • She has also done Inventory management, wherein she does physical audits of office supplies and manufacturing products. 
  • She is proficient in using different accounting software such as Oracle, QuickBooks Online, Xero, MYOB, Tiller Money, Expensify, Hubdoc, Carbon, and Suitefiles.
  • She considers herself an adaptable and resourceful person.
  • She can start immediately, amendable to work any shifts, and open for any full-time or part-time role.
Predictive Index Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Richelda is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Richelda gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

 

Employment History

Treasury Assistant

Industry:

Retail / Merchandise

Employment Period:

March 2017 to April 2019 (24 Months)

Duties and Responsibilities:

  • Prepare financial reports
  • Monitor the status of Petty Cash Fund
  • Perform daily audit
  • Prepare daily cash sales report

Accounting Assistant

Industry:

Retail / Merchandise

Employment Period:

January 2020 to February 2022 (24 Months)

Duties and Responsibilities:

  • Matching invoice, purchase order and receipt
  • Maintaining Records and vendor files
  • Resolving vendor  and supplier inquiries professionally
  • Analyzing accounts and preparing reports
  • Reconciliation (Book Entries and Bank Transactions)
  • Assist with other accounting function

Accounting Assistant/Site Accountant

Industry:

Property / Real Estate

Employment Period:

February 2022 to August 2022 (6 Months)

Duties and Responsibilities:

  • Prepare and Generate Reports: GL/BS/P&L
  • Reconciliations: Bank/Accounts/Payroll
  • Handle Accounts Payables and Accounts Receivables
  • Accurately enter and process data related to billing and invoices promptly
  • Fund Forecasting

Bookkeeper

Industry:

Others

Employment Period:

November 2022 to December 2023 (13 Months)

Duties and Responsibilities:

  • Bookkeep daily transactions
  • Data Entries & Analyzation
  • Process payroll
  • Reconciliations: Bank/Accounts/Payroll
  • Preparing & Generates Reports:GL/P&L/BS

AU Bookkeeper

Industry:

Accounting / Audit / Tax

Employment Period:

September 2023 to March 2024 (5 Months)

Duties and Responsibilities:

  • Bookkeep daily transactions
  • Prepare EOM/BAS/IAS
  • Daily bank and credit card reconciliation
  • Registered Fixed Asset and run depreciation
  • Create journal entries of invoices and bills

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Operations Management

Graduation Date:

October 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Xero Accounting, MYOB, QuickBooks, Oracle, Microsoft Excel,

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 12th Gen Intel(R) Core(TM) i5-1235U 1.30GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.18/hr

Jan

Candidate ID: 489716


ADVANCED

    Administrative Support, Administrative Skills, Retention...

INTERMEDIATE

    Property Management, Email management, Email Lead Generation, Customer Service...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.18 per hour or $USD 622.35 per month

Full Time: $USD 7.18 per hour or $USD 1244.69 per month

Remote Staff Recruiter Comments

  • Janna has been working for almost 7 years as Customer Service Representative, Administrative Assistant, Executive Assistant, and Retention Specialist within BPO, telecommunication, and, Real Estate industries where she honed her skills in:
    • Customer Handling
    • Email Management
    • Administrative Assistant Support
    • Property Management
    • Social Media Management
    • Basic Bookkeeping
    • Lead Generation
  • She is proficient with Zendesk, Avaya, Citrix, Slack, Google Suite, Zoom, Hubspot, WhatsApp, Camtasia, Canva, Discord, Airtable Zoho, Microsoft Excel and has basic knowledge with Gorgias.
  • She can start as soon as possible for a full-time position at any time zone.

Predictive Index Behavioral Profile- Guardian

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.


Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jan Alexis will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Customer Service Agent

Industry:

Employment Period:

September 2015 to February 2017 (16 Months)

Duties and Responsibilities:

  • Process customers' orders and upsell products, account insurance, and warranties.
  • Addressed customer service inquiries in a timely fashion.
  • Achieved a customer satisfaction rating of 98%
  • Served as an SME.
  • Trains new customer service representatives

Retention Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2017 to April 2023 (73 Months)

Duties and Responsibilities:

  • Proactively call customers to review products and services
  • Retain customers by resolving concerns and reviewing household needs Resolve customer's billing and technical concerns
  • Upsell products and services Citrix/Avaya

Personal Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2023 to April 2023 (3 Months)

Duties and Responsibilities:

  • Administrative tasks
  • Light bookkeeping
  • Property Management
  • Social Media Manangement

Assistant to CEO

Industry:

Others

Employment Period:

August 2022 to January 2023 (4 Months)

Duties and Responsibilities:

  • Email Management Client
  • Onboarding
  • Lead Generation
  • Email and Phone Outreach
  • Generating courses for the onboarding process Camtasia/Canva/Stripo/Zoom/Discord

Shift Verification Agent

Industry:

Others

Employment Period:

January 2022 to July 2022 (6 Months)

Duties and Responsibilities:

  • Resolves an average of 400 inquiries weekly
  • Review documents sent by clients
  • Contact customers through email to resolve shift concerns Zendesk/Slack/Confluence/Insightful

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

May 29, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative SupportAdministrative SkillsRetention

INTERMEDIATE ★★

    Property ManagementEmail managementEmail Lead GenerationCustomer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14654598335
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.67/hr

Christian

Candidate ID: 489647


ADVANCED

    Zendesk, Asana, Microsoft Office, CRM...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.67 per hour or $USD 664.88 per month

Full Time: $USD 7.67 per hour or $USD 1329.77 per month

Remote Staff Recruiter Comments

  • Geric has 8 years of comprehensive experience in customer service and sales within industries such as real estate, telecommunications, finance, e-commerce, and technology.
  • His recent roles include Inside Sales Agent for a real estate services company, where he successfully generated leads, maintained client databases, and invited prospects to events.
  • Additionally, he worked as a Sales Development Representative in the skincare industry, handling both inbound and outbound calls while nurturing client relationships and updating CRM systems.
  • Career Highlights
  • Awarded "Top Agent" globally at a telecommunications company within his first year, demonstrating exceptional performance in a competitive environment.
  • Promoted to Subject Matter Expert at a business process outsourcing firm, reflecting his leadership skills and in-depth product knowledge.
  • Received a site-wide Top Performer award at a financial institution, highlighting his ability to consistently exceed sales and customer satisfaction targets.
  • Skill Proficiency
  • Christian is highly skilled in CRM management, lead generation, and customer service operations.
  • He demonstrates a deep understanding of outbound sales strategies and technical customer support processes.
  • He has also shown expertise in utilizing CRM tools to organize and manage client data, ensuring efficient follow-ups and streamlined workflows.
  • Geric's extensive background in sales, customer service, and CRM management, combined with his outstanding behavioral traits and proven track record of accomplishments, positions him as a top-tier candidate for roles requiring high levels of client interaction, lead generation, and data management.
  • His commitment to delivering exceptional results ensures he will contribute significantly to any organization.
  • Can start immediately Predictive Index Behavioral Profile - Altruist

    Strongest Behaviors
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations. Behavioral Summary

    Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

    A pleasant and extraverted person, Geric is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Geric gets along easily with a wide variety of people.


  • Employment History

    Inside Sales

    Industry:

    Property / Real Estate

    Employment Period:

    February 2022 to July 2022 (5 Months)

    Duties and Responsibilities:

    •    Make outbound calls to homeowners who have expressed an interest in selling their homes.
    •    Setting appointments with homeowners who want help selling their property.
    •    Maintaining positive business relationships to ensure future sellers

    Inside Sales Agent

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    September 2022 to January 2023 (4 Months)

    Duties and Responsibilities:

    •    Communicating with customers, making outbound calls to potential customers, and following up on leads.
    •    Creating and maintaining a database of current and potential customers in designated CRM.
    •    Keeping up with product and service information and updates and staying informed about competing products and competitors
     

    Ordering Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2021 to September 2021 (6 Months)

    Duties and Responsibilities:

    • Assisting customers with order status, delivery status, or any other pertinent information regarding their order
    • Process payments
    • Demonstrate a strong customer service orientation and takes responsibility to ensure customers are satisfied

    Customer Service Representative/SME

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2019 to October 2019 (9 Months)

    Duties and Responsibilities:

    • Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
    • Provide accurate, valid, and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets

    Finance Collection Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2017 to December 2018 (20 Months)

    Duties and Responsibilities:

    • Overcome objections that customers have about making payments toward their account and help them to understand their account(s) and responsibilities
    • Assisting customers with payment and payment arrangements
    • Serves as entry point for the identification, routing and documentation of all pertinent collection support processes (i.e. modifications, bankruptcy etc

    Customer Sales Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2016 to April 2016 (0 Months)

    Duties and Responsibilities:

    • Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers,b often utilizing product demos and presentations
    • Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
    • Help customers process their payments

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2020 to March 2021 (13 Months)

    Duties and Responsibilities:

    • Resolves customer complaints by investigating problems, and developing solutions.
    • Handled a large volume of inbound calls.
    • Demonstrate a strong customer service orientation and takes responsibility to ensure customers are satisfied

    Inside Sales Agent

    Industry:

    Property / Real Estate

    Employment Period:

    March 2023 to October 2023 (7 Months)

    Duties and Responsibilities:

    • Make outbound calls to Real Estate Agents and Invite them to attend a Real Estate Event.
    • Calling potential buyers who recently applied for a loan and transfer them to the lender.
    • Updating the database of potential clients and uploading to CRM.

    Sales Development Representative

    Industry:

    Healthcare / Medical

    Employment Period:

    December 2023 to December 2024 (12 Months)

    Duties and Responsibilities:

    Lead Generator, Sales Development, Cold Calling & Customer Service

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Technology

    Graduation Date:

    January 1, 2023

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Zendesk, Asana, Microsoft Office, CRM,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: HP
    • Processor: Intel(R) Core (TM) i5-9500T CPU @ 2.20 GHz 2.21 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.64/hr

    Emmanuele

    Candidate ID: 489590


    ADVANCED

      Drafting, Architectural Design, AutoCAD, Google SketchUp...

    INTERMEDIATE

      Graphic Design, Adobe Photoshop, CorelDRAW, Material Cost Estimation...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.64 per hour or $USD 835.04 per month

    Full Time: $USD 9.64 per hour or $USD 1670.08 per month

    Remote Staff Recruiter Comments

    Emman is a Licensed Architect
    He has 6 years of relevant work experience in the Construction industry
    He has experience supporting a client in the US 
    He has handled multiple roles which include working as a Graphic Designer, Construction Manager, Architectural Apprentice, and Freelance Architect
    He is familiar with American Architectural Standards and has good understanding of their measurement system.

    He is adept at doing the following tasks: 
    • Create architectural, mechanical, and structural plans and drawings
    • Collaborating with Engineers and Architects for project completion
    • Supervised construction of residential, institutional, and commercial buildings
    • Doing interior renovations
    • Checking the site to determine the condition
    • Graphic Designing (Signages and drawings)
    He is proficient in using the following tools/software:
    • CAD (AutoCAD, SketchUp and Lumion)
    • Adobe Photoshop
    • CorelDRAW
    He can start ASAP
    He is amenable to working the dayshift for any full-time or part-time roles.

    Predictive Index Behavioral Profile- Specialist

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

    Behavioral Summary

    Emman is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Emmanuele, who takes responsibilities very seriously.

    With experience and/or training, Emmanuele will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Emmanuele is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.



     

    Employment History

    GRAPHIC DESIGNER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2016 to July 2018 (26 Months)

    Duties and Responsibilities:

    • Outsourced work of Shop drawings for signages to be used in Gasoline stations located in California Texas 

    CONSTRUCTION MANAGER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    February 2018 to August 2018 (6 Months)

    Duties and Responsibilities:

    • Built and completed 10 units of Two-storey residential buildings for a housing firm

    ARCHITECTURAL APPRENTICE

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2019 to September 2019 (2 Months)

    Duties and Responsibilities:

    • Supervised the construction of 11 units of two-storey residential buildings in Ciudad Sor Serafina 

    CONSTRUCTION MANAGER

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2019 to October 2019 (1 Months)

    Duties and Responsibilities:

    • Constructed Subdivision roads for a total of 50 meters

    ARCHITECTURAL APPRENTICE

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    November 2019 to April 2021 (17 Months)

    Duties and Responsibilities:

    • Part of the design team that catered to different architectural projects such as residential buildings, interior renovations, Institutional buildings, Commercial buildings, and many more

    FREELANCE ARCHITECT

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    September 2021 to March 2023 (18 Months)

    Duties and Responsibilities:

    • Designed and built a total of 3 residential renovations and 1 special-use building.
    • Mainly engaged and focused in creating design proposals for residential buildings.

    Level II Quality Assurance Estimator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    June 2023 to October 2024 (16 Months)

    Duties and Responsibilities:

    • Level II quality assurance for roof estimates using satellite imagery of houses.
    • This means my output goes directlty to the client after I have carefully assessed what was passed to me.

    Education History

    Field of Study:

    Architecture

    Major:

    Architecture

    Graduation Date:

    June 29, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Drafting, Architectural Design, AutoCAD, Google SketchUp, Lumion 4.0.2,

    INTERMEDIATE ★★

      Graphic DesignAdobe PhotoshopCorelDRAWMaterial Cost Estimation

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14519882957
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: ASUS ROG STRIX B550-F (Wifi 6)
    • Processor: AMD Ryzen 5 3600 6-Core Processor
    • Operating System: Windows 10

    All-inclusive Rate: USD $11.60/hr

    Ergielyn

    Candidate ID: 489365


    ADVANCED

      Microsoft Office, Asana, Trello, Zendesk...

    INTERMEDIATE

      Administrative Support...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.64 per hour or $USD 835.04 per month

    Full Time: $USD 11.60 per hour or $USD 2010.39 per month

    Remote Staff Recruiter Comments

    • Edji has been working for almost 9 years in the real-real estate, health and wellness, educational institutions and, business process outsourcing handling telecommunications accounts where she supported the following tasks:
      • Account Management 
      • Project Management 
      • Executive Virtual Assistance
      • Email Marketing
      • Social Media Management 
      • Property Management
      • Technical Support
      • Billing and Retention
      • Lead Generation 
      • Customer Correspondence
      • Sales 
      • SEO
      • Video editing
      • Administrative tasks
    • As an Account/ Project Manager, she has been involved in doing 
      • Delegating of tasks for VA and back-end supports 
      • Creating Progress reports to be sent out to the client 
      • Making KPI measurements to keep the team on track with task 
      • Acting as POC for any concerns relating to project requirements 
      • Strategizing best practices in delivering the task 
      • Supporting the clients with needs and providing assistance with the completion of projects 
    • She has also knowledge with eCommerce designing and eCommerce eco system 
    • She gained 6 years in rental property management for short, mid and long term rentals.
    • She is proficient in using the following tools 
      • AirBnB
      • VRBO
      • Click up 
      • Asana 
      • Trello 
      • HubSpot
      • Notion 
      • AirTable 
      • Monday.com 
      • Loomly
      • Ring Central 
      • Slack 
      • Go Daddy 
      • WordPress
      • Basecamp
    • She can start asap, is amendable working any shifts, and open for any full-time or part-time role.
    Predictive Index Profile - Altruist

    https://www.predictiveindex.com/reference-profile/altruist/

    Strongest Behaviors
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
    Behavioral Summary
    • Ergielyn is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make them readily approachable. Ergielyn gets along easily with a wide variety of people.

      Her drive is directed at working with and for others. She derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


    Employment History

    Customer Service / Sales Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to March 2015 (11 Months)

    Duties and Responsibilities:

    • Processing orders, forms, applications, and requests.
    •  Keeping records of customer interactions, transactions, comments, and complaints.   Communicating     and     coordinating     with colleagues as necessary.
    •  Providing feedback on the efficiency of the customer service process. Website designing using GoDaddy Managing a team of junior customer service representatives. 
    • Ensure customer satisfaction and provide professional customer support.

    Account Manager/ Customer Service

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2015 to April 2016 (12 Months)

    Duties and Responsibilities:

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging     and     resolving     customer complaints. 
    • Knowing our products inside and out so that you can answer questions.

    Technical Support Specialist Tier 2

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2016 to May 2016 (1 Months)

    Duties and Responsibilities:

    • Installation & configuration of a company’s computer hardware operating systems and applications.
    • Maintenance and monitoring of computer networks and systems.
    • Diagnosing and solving hardware or software faults.
    • Testing and evaluating new technology.
    • Responding to call-outs in a timely fashion.

    Customer Service/Billing Retention

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2017 to March 2018 (9 Months)

    Duties and Responsibilities:

    • Answer customers' inquiries regarding their accounts.
    • Process a refund, renew a subscription, or cancel the subscription of the customer  Provide account details and information to customers.
    • Retain customers'  subscriptions via a rebuttal

    Email Marketing Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2018 to August 2022 (52 Months)

    Duties and Responsibilities:

    • Use Pitchbox for creating an email campaign
    • Create a strategy for lead generation 
    • Input keywords for SEO
    • Handle CRM and website admin task
    • Create a template for an email response
    • Track team's progress and ads
    • Create ads in google and Facebook

    Community Manager/Social Media Manager

    Industry:

    Others

    Employment Period:

    March 2018 to August 2018 (5 Months)

    Duties and Responsibilities:

    • Developed     graphics     in     Illustrator     and
    • Photoshop for various informational sites
    • Create IG reels and Tiktoks
    • Manage keap and create email broadcast
    • Use clickfunnel for sales landing pages
    • Website designing using GoDaddy
    • Create automation using zapier
    • Growth hacking for Instgram and Tiktok

    Property Manager

    Industry:

    Property / Real Estate

    Employment Period:

    April 2022 to December 2022 (8 Months)

    Duties and Responsibilities:

    • Answer calls and emails for guest inquiries and questions
    • Coordinate with utility, cleaners, and security if necessary
    • Assisted in admin and CRM management
    • Create a report for guest arrival
    • Send details to guests for their itinerary
    • Assure guest experience during their stay

    Project Manager

    Industry:

    Property / Real Estate

    Employment Period:

    September 2019 to December 2021 (27 Months)

    Duties and Responsibilities:

    • Handle acquisition and ensure that tasks will be delivered on time 
    • Provide timely assistants with back end and communicates effectively with the client regarding the progress of each project 
    • Troubleshoot CRM and dialers
    • Assigned leads to the acquisition
    • Create comparable and ARV
    • Create contract
    • Manage email campaign and SMS broadcast
    • Host trainings and meetings
    • Admin management for google sheet

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    January 2, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Psychology

    Major:

    Psychology

    Graduation Date:

    March 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Office, Asana, Trello, Zendesk,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: 230.79 mbps download; 200.08 mbps upload
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customized
    • Processor: AMD Ryzen 5 3600 6-core processor 3.6 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.67/hr

    Miriam

    Candidate ID: 489211


    ADVANCED

      Microsoft Office, Sabre GDS, Zendesk...

    INTERMEDIATE

      Administrative Support...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.67 per hour or $USD 664.88 per month

    Full Time: $USD 7.67 per hour or $USD 1329.77 per month

    Remote Staff Recruiter Comments

    • Yam has worked for almost 11 years in a variety of fields, including the travel industry, education, and business process outsourcing, where she handled and performed roles like back office and front office agent, coordinator, inbound sales representative, customer service representative, and specialist in hotel reservations. She has a degree is in marketing management.
    • She was exposed to the following tasks: 
    • Phone support
    • Email and chat support
    • Back office and Front office Administration
    • Inbound Sales
    • Flight and hotel booking, change and cancel reservations
    • Upgrading flights
    • End-to-end refund processing 
    • Administrative tasks
  • When she was working in an educational institution as a coordinator she was tasked to do the following:
  • Helped the school to create flyers to be given to potential students and potential partner company
  • Made a room-to-room presentation to encourage incoming college students to enroll in the school
  • Submitted proposals to potential partner companies 
  • Assisted students in looking for a paid OJT 
  • Coordinated the students' concerns during their OJT to the school
  • Created payroll and pay slips for students
  • She has proven experience in the Travel industry using Sabre for 8 years. She is also adept with another GDS tool which is Katana. She has also used Zendesk, SFTP server, google application, and MS Office.
  • She can start asap, can work morning or mid-shift only, and is open for any full-time or part-time role. Predictive Index Profile - Specialist

    Strongest Behaviors
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Miriam is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Miriam, who takes responsibilities very seriously.

    With experience and/or training, Miriam will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Miriam is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


  • Employment History

    Inbound Sales and Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2012 to January 2014 (24 Months)

    Duties and Responsibilities:

    • Took inbound calls from customers who wanted to book, change or cancel flight, car, or hotel reservation
    • Took outbound calls to check with the airlines, hotels, or car company to see if customers' request was possible
    • Used Katana and native Sabre for flight bookings, changes, and cancellation
    • Used 888 booking tool for hotel bookings, changes and cancellation

    Hotel reservations specialist (seasonal)

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2022 to February 2023 (4 Months)

    Duties and Responsibilities:

    • Assisted airlines to book a hotel room and transportation for their crew (pilot and flight attendant)
    • Coordinated with the hotel partners and transportation partners to accommodate the crew members' requests
    • Sourced hotel or limo service when there's a sold-out situation.
    • Corresponded and coordinated with the partners through email, phone, and chat. Took ADHOC tasks to ensure that customer or partner issues are being resolved in a timely manner
    • Used Connex and Crew Rez for hotel bookings, changes, and cancellation
    • Took inbound and outbound calls
    • Used Teams and Zendesk for client chats

    COORDINATOR

    Industry:

    Education

    Employment Period:

    October 2011 to January 2012 (3 Months)

    Duties and Responsibilities:

    • Coordinated with the school's partner companies to seek OJTs for students
    • Assisted students during their on-the-job training

    Back office and Front office Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to March 2022 (96 Months)

    Duties and Responsibilities:

    • Worked on administrative tasks for an airline membership program
    • Corresponded and coordinated with members through email and phone
    • Liaised with the hotel, airline, and other program partners to resolve the member’s issues via email
    • Took ADHOC tasks to ensure that customer or partner issues are being resolved in a timely manner
    • Used SFTP server to extract and import data
    • Used Sabre for flight upgrades, adding Frequent flyer numbers and special requests
    • Used Crane Retro Tool to access members accounts

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Marketing Management

    Graduation Date:

    March 30, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft Office, Sabre GDS, Zendesk,

    INTERMEDIATE ★★

      Administrative Support

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Asus
    • Processor: AMD Ryzen 5 3400G with Radeon Vega Graphics 3.7GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $10.62/hr

    JOHN

    Candidate ID: 488630


    ADVANCED

      Graphic Design, Vector Graphics, Photo Editing, Typography...

    INTERMEDIATE

      Video Editing, Web Design...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.62 per hour or $USD 920.12 per month

    Full Time: $USD 10.62 per hour or $USD 1840.23 per month

    Remote Staff Recruiter Comments

    • He has 17 years of working as a Graphic Designer/ Video Editor within the industry of Real Estate, Advertising, IT, Education, and eCommerce. He has supported numerous real estate projects from Australia, and the US. He has very strong experience with different creative tasks that includes:
      • Building brand designs and brand visuals 
      • Designing all marketing collaterals from flyers, brochures, pamphlets, promotional, and sales materials 
      • Creating designs for newsletters and social media graphics
      • Producing motion graphics and video ads promotions 
      • Developing 3D modeling and simple animations 
      • Designing web pages and landing pages 
    • He has also served as Creative Lead managing 8 junior designers and different account managers. As a Creative Lead, he provided overall creative direction and quality checking of the work done 
    • He has also experience with CMS and programming languages HTML, CSS, JavaScript 
    • He is a confident user of the following tools 
      • Adobe Photoshop 
      • Adobe Lightroom 
      • Adobe XD 
      • Adobe Illustrator 
      • Adobe InDesign 
      • Adobe Premiere Pro 
      • Adobe After Effects 
      • MS Office 
      • 3D Sketch Up 
      • Figma 
      • Canva
      • Davinci Resolve
      • Vyond
      • Cinema 4D/ Maya 
    • He can start as soon as possible 
    Predictive Index Behavioral Profile- Operator

    Strongest Behaviors
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Drive to protect the company against risk by doing things in general accordance with established standards.
    Behavioral Summary 
    • JC is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, he will work within those standards to ensure repeated successes and high-quality results.
    • JC has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, he’ll expect that the process be followed consistently.

    Employment History

    CREATIVE LEAD

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2019 to December 2022 (41 Months)

    Duties and Responsibilities:

    • Lead and oversee AVP projects, including creative briefing, conceptualization, and storyboarding
    • Direct and provide creative input
    • Process motion graphics specifically, priority and complex requests including pilot projects
    • Collaborate with the project team and business partners
    • Strategize on how to address AVP demand with the available capacity

    CREATIVE LEAD

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2015 to April 2018 (36 Months)

    Duties and Responsibilities:

    • Created new design themes for marketing and collateral materials.
    • Reporting directly to the global marketing manager in Geneva, Switzerland.
    • Handle and manage the creative team to innovate ideas and produce design materials for marketing and promotional materials for events.
    • Participated in production of print and promotional items for key clients under direction of global marketing manager

    CREATIVE DIRECTOR

    Industry:

    Retail / Merchandise

    Employment Period:

    January 2013 to February 2015 (25 Months)

    Duties and Responsibilities:

    • Head of creative and development team (handles junior designers and account executives).
    • Responsible for all design collaterals (graphic user interfaces and user experience) for websites and applications.
    • Part of the developer team for website maintenance for the content management system (CMS) using PHP.
    • Successfully translated subject matter into the concrete design for newsletters, promotional materials, and sales collateral.

    IT SPECIALIST & SENIOR DESIGNER

    Industry:

    Education

    Employment Period:

    February 2010 to December 2013 (46 Months)

    Duties and Responsibilities:

    • Head of IT and creative department.
    • Responsible in design collaterals, visual design, and video 
    • Editing for clients around the world
    • Create and maintain web clients for the content management system(CMS)
    • Using HTML, CSS, JavaScript, and PHP.
    • Responsible for it related troubleshooting
    • Design marketing collaterals, website maintenance, flash  animations and developing applications

    SENIOR CREATIVE DESIGNER

    Industry:

    Entertainment / Media

    Employment Period:

    February 2009 to January 2010 (11 Months)

    Duties and Responsibilities:

    • Head of marketing and creative department.
    • Effectively build, motivate, and direct design and production teams
    • Decision maker in all marketing design projects.
    • Handling all marketing collaterals and maintaining websites for all sports betting counterparts all over the world.
    • Participated in a team effort to produce streamlined production of policy manuals and educational materials to train newly hired employees

    CREATIVE GRAPHIC DESIGNER

    Industry:

    Electrical & Electronics

    Employment Period:

    February 2008 to January 2009 (11 Months)

    Duties and Responsibilities:

    • Assign for branding and corporate communication design
    • Maintaining the Emersons brand guidelines per design
    • Report directly to the marketing director in Emerson headquarters

    GRAPHIC DESIGNER

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2006 to January 2008 (18 Months)

    Duties and Responsibilities:

    • Marketing executive (meet with a different client outside the office)
    • Prepares work to be accomplished by gathering information and materials
    • Design marketing collaterals in front of clients
    • Plans concepts by studying information and materials
    • Confer with clients to discuss and determine layout design.

    Graphics Designer

    Industry:

    Sports

    Employment Period:

    October 2023 to December 2023 (2 Months)

    Duties and Responsibilities:

    • Working with the Brand Manager on art direction, design, and branding
    • Working with Marketing, Product and Event teams on projects of varying complexity
    • Leading your own projects end-to-end
    • Stay up to date on design trends and best practices
    • Offering support to the Creative team as required

    Education History

    Field of Study:

    Art/Design/Creative Multimedia

    Major:

    COMPUTER SCIENCE

    Graduation Date:

    April 1, 2006

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Graphic Design, Vector Graphics, Photo Editing, Typography, Brand Management, Adobe Photoshop, Adobe Illustrator, Illustration, Adobe InDesign,

    INTERMEDIATE ★★

      Video EditingWeb Design

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: 410.35 mbps download; 389 mpbs upload
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel Xeon
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.18/hr

    Florence

    Candidate ID: 488158


    ADVANCED

      Data Entry, Customer Support...

    INTERMEDIATE

      Inbound Sales...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 6.89 per hour or $USD 596.82 per month

    Full Time: $USD 7.18 per hour or $USD 1244.69 per month

    Remote Staff Recruiter Comments

    • Flo has been working for 15 years.
    • She started her career as a Secretary in an insurance company. She then landed a job in the BPO  and became a Customer Service and Inside Sales Representative to multiple accounts under logistics, food, and telco. Her most recent employment was as a Data Analyst/Processor in an Au-based business.
    • She is proficient in performing the following:
      • Customer support (phone, email, chat)
      • Inbound sales
      • Data entry and analysis
      • Appointment scheduling
    • She is a user of Salesforce, GWCC, Dos-based CRM, MS Excel, and MS Outlook.
    • She can start ASAP.
    • She is amenable to working the day shift, full-time.
    Predictive Index Behavioral Profile - Artisan

    Strongest Behaviors
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Behavioral Summary

    Florence May is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Florence May plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Inbound Sales Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2008 to December 2011 (42 Months)

    Duties and Responsibilities:

    • Establish and maintains a high level of customer satisfaction in all sales transactions.
    • Consistently meets or exceeds weekly and monthly sales activity goals by utilizing sound telephone based selling approaches.
    • Identify opportunities to up-sell and cross-sell customers.
    • Ability to multi-task and solve customer problems, take orders and answer inquiries while completing assigned tasks.
    • Required to pay close attention to details, reviewing, adding, or deleting comments necessary to process orders, sending acknowledgements with notification of order changes or per customer request.
    • Handle all incoming phone calls with courtesy and professionalism

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2000 to February 2003 (27 Months)

    Duties and Responsibilities:

    • Deliver world class customer service and build customer satisfaction and loyalty.
    • Provide effective and timely resolution of a range of customer inquiries.
    • Strive for one-call resolution of customer issues.
    • Complete ongoing training to stay abreast of product, service and policy changes.
    • Strike a positive and cooperative tone with both customers and co-workers.
    • Demonstrate the best judgment in the disbursement of adjustments and credits.
    • Increase the customer experience by providing information on new products, rate plans, and services through upselling opportunities.

    Agency Secretary

    Industry:

    Insurance

    Employment Period:

    January 2000 to October 2000 (9 Months)

    Duties and Responsibilities:

    • Create and maintains reports and records, such as recommendation solution of administrative problems, financial reports, applications, reports and administrative orders.
    • Maintain arranges and files for easy retrieves, storage or reproduce records, documents and reports.
    • Responsible for monitoring agency performance and pinpoint key result areas for improvement.
    • Improve workflow and simplify reporting procedures.
    • Prepare and reviews agenda materials.

    Sr. Sales Coordinator/Licensed Broker

    Industry:

    Property / Real Estate

    Employment Period:

    May 2012 to May 2013 (12 Months)

    Duties and Responsibilities:

    • Respond quickly and efficiently to all incoming sales inquiries, by telephone, fax and email, preparing brochures as required.
    • Responding to and coordinating all internal meeting requests.
    • Closely monitoring Sales Agents activities through CRM and submitting a weekly report to CEO and Sales Manager the progress of their activities.
    • Accumulate properties through Database, Emails and Phone calls or indirectly through other companies as per required by clients or agent requests.
    • Coordinate and meeting of schedule of Seller’s and Buyer’s, Landlord’s and new Tenants for viewing purposes.
    • Follow up availability of properties for status, price change particularly on rental properties.
    • Responsible and in-charge of training of CRM to newly hired Agents to fully utilize the program.
    • Direct and facilitate the use of advertising, open houses, networking, mass mailing and bbm to assists in marketing of properties. 
    • Accompany Buyer and Seller to Land Department for processing and closing deals

    Data Analyst/Processor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2019 to September 2022 (41 Months)

    Duties and Responsibilities:

    • Responsible for identifying, compiling and sorting of data from external sources into appropriate database
    • Ensure data are entered and verified accurately and efficiently in processing payments/reimbursements of Injured workers and/or employees
    • Review and apply all procedures and updates according to process guide

    Processing Officer/POC

    Industry:

    Education

    Employment Period:

    September 2014 to July 2017 (34 Months)

    Duties and Responsibilities:

    • Responsible for processing of enrolment cancellation/suspension requests from students
    • Determines the appropriate census data relevant in the creation of debt revision or charging.
    • Responsible for requesting the issuance of the Statement of Attainment (SOA) for the units completed by the student with Careers Australia.
    • Rescheduling of units necessary for charging or debt revision.
    • Notifies the students of their cancellation of enrolment through email, SMS or mail.
    • Removing the student’s access from the course materials in MYCA.

    ESL Teacher

    Industry:

    Education

    Employment Period:

    December 2013 to August 2014 (8 Months)

    Duties and Responsibilities:

    • Teach English as a Second Language (ESL) and Test of English as a Foreign Language (TOEFL)
    • Tailor lessons according to student’s needs
    • Conduct activities that target confidence, perception, vocabulary building, pronunciation practice and grammar

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Management Information System

    Graduation Date:

    May 1, 1999

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Data Entry, Customer Support,

    INTERMEDIATE ★★

      Inbound Sales

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16709994708
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ASUS X415
    • Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.65/hr

    RAY

    Candidate ID: 488004


    ADVANCED

      PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation...

    INTERMEDIATE

      Primavera, Google SketchUp...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.65 per hour or $USD 749.96 per month

    Full Time: $USD 8.65 per hour or $USD 1499.92 per month

    Remote Staff Recruiter Comments

    Bien is a graduate of Civil Engineering. He has 10 years of experience working in different construction companies and has already supported both US and local clients. He has more than 4 years of strong background as an Estimator. Aside from being an experienced Estimator, he has also handled different roles which include working as Project Engineer, Safety Engineer, Site Manager, Structural Inspector, Structural Steel detailer, and QA / QC Head. He took training and has acquired certification for the following:
    • Construction Occupational Safety & Health (COSH) SO2
    • BIM Based Quantity Take-Off
    • Primavera P6
    • Construction Management
    He has handled construction projects like hotels, hospitals, resorts, and high & low rise buildings  
    He also did quantity take-offs for architectural finishes (paint and wall finishes), procurement of items, structural steel detailing, and preparation of estimates & BOQs.  
    He was exposed to reviewing plans and specifications of architectural, interior design, structural and other trades (mechanical, electrical, plumbing, sanitary, fire, landscaping, etc)
    He is proficient in using the following tools/software: 
    • Planswift (5 years)
    • Primavera
    • Microsoft Office Suite (Excel, Project, & Word)
    • AutoCAD (7 years)
    • SketchUp
    He needs 4 week's notice to start
    He is amenable to working any shift schedule for full-time or part-time roles. 

    Predictive Index Behavioral Profile- Guardian

    Strongest Behaviors
    • Drive to protect the company against risk by doing things in general accordance with established standards.
    • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
    • Detail-oriented and helpful; works comfortably as part of a team and often checks work.

    Behavioral Summary

    A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Bien is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bien will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for his work.

    Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


     

    Employment History

    Structural Steel Detailer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    October 2011 to September 2013 (23 Months)

    Duties and Responsibilities:

    • Assist in detailing and modeling of structural steel, cast in place and precast concrete, structures this includes plans, sections, elevations, and details cut automatically in 3D model for medium and large scale projects.
    • Application of components necessary to complete the joint connections based on design and engineering calculations; create erection plans, shop drawings, single part drawings and gather sheets

    Estimator/CAD Operator

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2013 to May 2015 (20 Months)

    Duties and Responsibilities:

    • Read blue print and technical documents in order to prepare estimates
    • Use computer softwares to calculate estimates
    • Collaborate with Engineers, Clients, Architects, and Contractors on estimates

    Senior Civil Engineer / Structural Inspector

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2015 to September 2019 (51 Months)

    Duties and Responsibilities:

    • Performs the review of Plans and Specifications of Architectural, Interior Design, Structural and other trades such as Mechanical, Electrical, Plumbing / Sanitary, Fire Protection, Site Development and Landscaping as to its completeness and constructability to minimize change orders / variation orders & claims from Contractors
    • Monitors the contractor (s) interfacing and coordination as necessary for all aspects of the project.
    • Monitors the construction works in progress for compliance with drawings, specifications, and contract documents.
    • Clarifies technical problems, coordination their resolution with the Architect / Engineer Consultants and Owner as required.
    • Monitors contractor (s) maintenance of as-built drawings and accepting possession upon contract completion.
    • Review together with the QS, Contractors (s) change order request for variations in time and cost and making recommendations for settlement.
    • Conducts acceptance inspection for the inspection for the Owner and preparing completion of known defects (punch list) and following up on remedial works.
    • Provides procurement, expediting and warehousing management services for owner furnished items as required.
    • Executes contract close-out with contractor (s) upon completion of work/project.
    • Clarifies / discusses procedures for processing of shop drawings, sample of materials and catalogs of equipment (All sample materials and brochures shall become the property of the Owner); procedures to monitor preparatory works for attainment of the scheduled progress of works.
    • Reviews, evaluates, processes all application of progress billings or payments of the contractors and vendors per approves procedures of the Owner.
    • Verifies, evaluates and recommends for approval by the Owner field revisions, change orders and substitutes due to the existing conditions or changes in designs and specification authorized by the Owner before implementation.
    • Monitors on-site security, first aid, fire protection and safety programs approves by the Owner, including the protection of Owner, including protection of Owner furnished materials and equipment.
    • Monitors closely the effectivity of all Bonds and Insurances and advise the contractor at least 3 months prior to expiration.
    • Discusses and implement the necessary Quality Assurance / Quality Control Programs to ensure compliance by all Contractors and Vendors with drawings, specifications and contract documents.
    • Checks the materials and workmanship for compliance with plans, specification and contract documents.
    • Inspects and audit the contractors work at the project site. Report to the RCM any deviation from the contract documents, drawings and specifications or against accepted construction and / or engineering standards and practices with prior approval from the Owner.
    • Supervises and arrange the inspection, testing and acceptance of all materials (including Owner furnished) before the materials are utilized in the Project. Evaluation reports and recommendations, of the test results shall be submitted to the RCM for review.
    • Requires the contractors after the award of works to submit the Technical Submittal Schedule and see to it that those submittals are submitted on time for review and approval by the Design Consultants concerned. Review and comment first on all Technical Submittals prior to submission to Design Consultant.
    • Full time site inspection of works to ensure conformity with plans and specifications and related documents. Report non-conformance and resolve the design immediately
    • Together with the QS will advise and assist the RCM in maintaining control of the cost from the start of the project up to its completion and close-out stage.
    • Periodically reviews, prepares estimates with QS, for approved changes by the Owner, and revise the project cost construction progresses. Approved cost changes shall be incorporated as they are approved. Monitor estimates changes to be sure that neither the Master Project Time Schedule / CPM for the contract (s) price is in danger or being exceeded.
    • Review and process together with the QS applications for progress payments. Advise the owner regarding the items which have to be completed or completed with prior to the approval of the progress payment.
    • Review and determine the validity of Contractors claims and provide recommendation. Quantity Surveyor shall do the evaluation of claims if such has merit.
    • See to it that all the labor, materials, and equipment of the contractor are adequate and available beforehand for the scheduled work to prevent delays.
    • Coordinates with the design consultant and contractors regarding clarifications on plans and specifications and other design issues to ensure expeditious executions and completion of works thus avoid project schedule slippage. Attend to all problems for immediate resolution and anticipate potential problems to prevent them from occurring.
    • See to it that all labor, materials, and equipment of the contractors are adequate. Update and keep the current Master Project Schedule vis-à-vis the detailed work schedule / program of the contractors. A “catch-up schedule” will be required from the contractor to prevent further slippage on their schedule. Monitor the “look ahead” schedules.
    • To ensure those OSM are delivered on time constraint monitoring and follow-up are needed. Thus, will not cause delays on the works of the contractor.
    • Ensure that the contractors maintain a current set of records, construction drawings and specifications and any other required Project documents, at the Project Site.
    • Prepares and keep accurate daily progress reports during all the stages of construction.
    • Ensure the preparation of the As-built plans as the work progresses.
    • Review of all contractor (s) documentation and test records for adequacy at the time of hand over.
    • Accepts and review for completeness and hand over to the Owner all operations and maintenance manual.
    • Assist the Owner with the warehousing management of surplus stock items (if there is any), specified in the contract documents.
    • Prepare a punchlist (defect lists) of all items of the works which require correction after the Project is substantially completed and before the final inspection is made by the Owner.
    • Ensures the each items for correction in the punchlist is corrected before initial acceptance is recommended by the Owner.
    • Collate all punchlists of the Project Technical Group (PTG), Owner’s marketing and sales group for rectification of the contractors / vendors / subcontractors.
    • Record all approved deviations and reviews the as-built plans which shall be prepared by the contractors prior to final drafting. These shall be incorporated in the original drawings, and handed over to the Owner.
    • Determine and prepares the list of scrap and surplus materials from those which were supplied by the Owner. These exclude all materials covered by the guaranteed quantities of the contractors.
    • Submit status, utilization report and inventory list of all properties of the Owner on the Project site.
    • Toward the end of construction, list of deficiencies that need to be corrected are listed (punchlist). Arrange joint inspection once rectification works are all done accepted.
    • During the construction, we require contractors to submit partial / preliminary As built drawings together with the Progress Billings so final shop drawings can be easily checked on accuracy.
    • As part of the project handover, all operations and maintenance manuals are consolidated and submitted to Owner for reference of the Building Operations and Maintenance Group.
    • All copies of the warranty agreement / certificate provided by the Contractors and Suppliers are consolidated and submitted to Owner at the end of the Project Construction.

    Assistant Quality Control Supervisor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2019 to March 2020 (6 Months)

    Duties and Responsibilities:

    • Assist Quality Control Supervisor / Assistant Supervisor in evaluating of constructed infrastructure prior to turnover to client.
    • Review Plans and documents made by the contractors prior to inspection.
    • Checks and monitors compliance and conformity of construction to design and specifications.
    • Conducts site inspection to validate the installed system prior to turnover
    • Attend the weekly site coordination meeting.
    • Make technical reports
    • Review Turnover documents to Units, Common Areas, Hallway and Amenities to Owner / Client.
    • Ensures the quality records, acceptance certificate, completion certificates and documentation for specific systems and Buildings / areas are prepared and collated in accordance with project requirements.
    • Coordinate with the construction group for the completion of turnover of as built turnover documentation.
    • Plan and Direct all activities concerned with the project coordination activities.
    • Assist QC Head (Head Office) in evaluating the constructed infrastructures prior to turnover.

    Site Manager

    Industry:

    Construction / Building / Engineering

    Employment Period:

    August 2020 to March 2021 (7 Months)

    Duties and Responsibilities:

    • Supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
    • Liaising with the client, other construction professionals and, sometimes, members of the public
    • Coordinating and supervising construction workers
    • Selecting tools and materials
    • Making safety inspections and ensuring construction and site safety
    • Checking and preparing site reports, designs and drawings
    • Maintaining quality control procedures
    • Finding ways to prevent problems and to solve any that crop up
    • Assessing and minimizing risk
    • Writing reports and keeping on top of paperwork
    • Helping to negotiating contracts and securing permits and licenses.

    Project Engineer / Safety Officer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2021 to March 2020 (12 Months)

    Duties and Responsibilities:

    • Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
    • Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team
    • Interacting with clients, interpreting their needs and requirements, and representing them in the field.
    • Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project’s status.
    • Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the projects profitability.
    • Reviewing the engineering tasks and initiating the necessary corrective actions.
    • Developing specifications for the project’s needed equipment
    • Creating frameworks to measure the project’s metrics and data collection
    • Establishing field test methods and methods for monitoring quality of those tests
    • Ensuring the projects compliance with the applicable codes, practices, policies, performance standards, and specifications.

    QA / QC Head

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2022 to February 2024 (22 Months)

    Duties and Responsibilities:

    • Responsible for ensuring that the quality of the works being delivered by the project team is in compliance with the project quality plan, procedures, and instructions.
    • Implement the QA/QC management system at the site
    • Coordinate with quality inspections with all the site sub-contractors and vendors coordinate all non-destructive testing on site
    • Coordinate with the customers representative on all quality matters
    • Coordinate all receipt inspections
    • Distribute relevant QA/QC documentation to site subcontractors
    • Verify that the quality-related site activities are in accordance with the applicable codes and standards
    • Participate in the site internal and external site audits
    • Coordinate all the quality site inspections through the site QC inspectors
    • • Ensure all quality control documentation is compiled and completed for as-built hand over through the QC turnover engineer
    • • Control all non-conformance reports and undertake remedial action
    • • Compete site quality control instructions and action remedial responses
    • • Review the customer’s specification and undertake relevant training to the site QC inspector
    • • Monitor the implementation of the approved site QC Plan
    • • Complete and coordinate the approval of the site QC technical submittals to the customer
    • • Coordinate with the site construction manager on all quality issues Coordinate and chair the QA/QC site weekly meetings with the project’s subcontractors QC personnel
    • • Elaborating inspection and test programs
    • • Ensure the safety is adhered to at the site
    • • Assure all technical documents relative to site quality control are the current status

    QA/QC Supervisor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    February 2024 to December 2024 (9 Months)

    Duties and Responsibilities:

    • Responsible for QA/QC documents of the complete project, including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.
    • Develop and determine all standards to perform inspections and tests on all procedures, oversee all testing methods, and maintain high-quality standards for all processes.
    • Review the quality of all materials at the site, ensure compliance with all project specifications and quality, and collaborate with the department for all material procurement and quality materials.
    • Supervise the effective implementation of all test and inspection schedules, ensure adherence to all procedures, and coordinate with various teams to perform quality audits on processes.
    • Assist employees in ensuring knowledge of all quality standards, ensure compliance with all quality manuals and procedures, and collaborate with contractors and suppliers to maintain the quality of all systems.
    • Monitor an efficient system, record all project activities, and analyze all processes to ensure all work meets quality requirements.
    • Manage all work methods, maintain knowledge of quality assurance standards, monitor continuous application for all quality assurance processes, and recommend corrective actions for all operations.
    • Develop a method statement for the activity, including risk assessment, job safety environmental analysis, and Inspection
    • Test Plan and Checklist based on project specifications.
    • Liaise with the Technical Engineer for submission of material submittals to the Consultant
    • Coordinate with the Consultant’s representative and Site In-charge for Inspection.

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    October 3, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation, Microsoft Excel,

    INTERMEDIATE ★★

      PrimaveraGoogle SketchUp

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result: https://www.speedtest.net/result/15046458111
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Customed
    • Processor: 11th Gen Intel i7-11700 @ 2.50 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.42/hr

    Ronald

    Candidate ID: 486426


    ADVANCED

      Content Editing, Content Writing, SEO Writing, SEO...

    INTERMEDIATE

      SEO, Keyword Research...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.14 per hour or $USD 792.50 per month

    Full Time: $USD 10.42 per hour or $USD 1806.20 per month

    Remote Staff Recruiter Comments

    • Arbi is a Mechanical Engineering graduate and has been working for 5 years now, with 4 years of writing experience. He worked with clients in the real estate, digital marketing and publishing industries. He was an SEO/SEM/Content Writer for an AU and US-based client and performed the following:
      • Keyword research
      • Proofreading
      • SEO content writing
      • Copywriting
      • Email marketing
    • Presently, he helps an e-commerce client with its website management for they recently migrated from WordPress to Ghost CMS. He works for around 15 to 20 hours each week for the task on a flexible schedule.
    • He is also knowledgeable in inbound marketing, content marketing, buying personas, content creation, lead generation, and sales funneling.
    • He wrote articles about arts, automotive, culture, food, and current events for the B2B and B2C markets.
    • He has done several blog articles, product descriptions, and product review 
    • His content ranges between 1500-3000 words per article.
    • He has also worked as SEO analyst where he checked content performance and generating reports for SEO contents 
    • He has used SnapSeed and Affinity for photomanipulation for images that needs to upload in blog post 
    • He has also been exposed to doing keyword research, on-page, and off-page optimization
    • He used AHREFS, SEMrush, Google Search Console and Analytics, Surfer SEO, Screaming Frog, Jasper AI, WordPress, Ghost, Wix, Jira, Basecamp, Square Space, Click Up, Asana, Trello, Slack, MS Teams, and Google Workspace
    • He can start immediately and is amenable to working in any time zone.
    Predictive Index Behavioral Profile - Collaborator

    Strongest Behaviors
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
    • Methodical, steady, and even-paced; loses productivity when interrupted.
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    Behavioral Summary
     

    Ronald Arvhie is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    Informal and a little offhand in style; fairly casual about the exact standards or policies of the company’s book or the precise accuracy of the details of their own work, preferring to delegate details rather freely, with loose follow-up. Has the kind of patience required to focus steadily on a consistent process over long periods of time and work which should primarily involve contact and communication with people rather than precise handling of details. While this individual is low-key in developing contacts with people, they’re cheerfully persistent in doing so.

    Employment History

    SEO Writer

    Industry:

    Grooming / Beauty / Fitness

    Employment Period:

    January 2022 to February 2022 (1 Months)

    Duties and Responsibilities:

    • Created buyer's persona
    • Written landing pages, sales funnel, white papers, and social media copie

    SEO Writer

    Industry:

    Employment Period:

    April 2022 to July 2022 (3 Months)

    Duties and Responsibilities:

    • Written meta and product descriptions and landing pages

    SEO Content Write

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2021 to October 2021 (6 Months)

    Duties and Responsibilities:

    • Written landing pages, service pages, product pages and blogs.
    • Utilized the use of JasperAi and Surfer SEO for on-page optimization

    SEO Ghostwriter

    Industry:

    Printing / Publishing

    Employment Period:

    February 2022 to February 2023 (12 Months)

    Duties and Responsibilities:

    • Spearheaded the community-based content. A content ideation through social hearing
    • Collaborated with the content strategist in developing a workflow for needed contents
    • Stayed up-to-date with the latest news, tools, applications and best practices for SEO writing

    SEO/SEM and Content Writer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2020 to January 2021 (12 Months)

    Duties and Responsibilities:

    • Oversaw the overall content ideation from brainstorming to publishing including revisions and editing
    • Conducted keyword planning, keyword research, competitive analysis, and content audit.
    • Successful in reaching out to website administrators for link building and collaboration
    • Fact-checking and gathering of information to create fact-based articles

    SEO/SEM and Content Writer

    Industry:

    Employment Period:

    July 2022 to March 2023 (8 Months)

    Duties and Responsibilities:

    • Written search engine optimized content using SEO best practices. Which includes but not limited to blog writing and backlinking.
    • Optimizing copies on client's website (page titles, Meta descriptions, h1s, alts, anchor text, etc.)
    • Extensive keyword research.
    • Rank analysis and content marketing strategy analysis.
    • Provided recommendations and execute strategies for keyword opportunities, content structuring, and other facets of organic search.
    • Measure and track site ranking factors, keywords, internal and external links, and site conten

    Freelance Website Manager

    Industry:

    Retail / Merchandise

    Employment Period:

    November 2023 to December 2023 (1 Months)

    Duties and Responsibilities:

    • Website management - Ghost CMS

    Education History

    Field of Study:

    Engineering (Mechanical)

    Major:

    Mechanical Engineering

    Graduation Date:

    May 1, 2018

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Content Editing, Content Writing, SEO Writing, SEO, Technical Writing,

    INTERMEDIATE ★★

      SEOKeyword Research

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/14389209738
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Macbook Pro
    • Processor: M2
    • Operating System: MacOS X

    All-inclusive Rate: USD $6.89/hr

    John

    Candidate ID: 486318


    ADVANCED

      Microsoft Excel, Microsoft Outlook...

    INTERMEDIATE

      Gmail, CRM, Microsoft Office...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.89 per hour or $USD 1193.64 per month

    Remote Staff Recruiter Comments

    • Kirby has a bachelor's degree in Financial Management.
    • He has been working for almost 7 years in the Construction, Accounting and Finance, Retail and Business process Outsourcing industries where he supported the following tasks:
      • Purchasing Officer
      • Cash Clerk
      • Phone Support
      • Retail Store Supervisor
      • Accounts Payable Analyst
      • Basic Accounting and Bookkeeping
      • Invoice Processing
      • Inventory Management
      • Data entry
      • Administrative tasks
    • He has a background creating the following accounting reports:
      • Statement of accounts
      • Cash disbursement
      • Bank reconciliation
      • Scheduling of expenses
      • Journal Entries
      • Handling vouchers
    • He became a General VA for a rental business in US, he handled shopify account of the business. He also do research for suppliers. 
    • He is proficient using MS outlook, excel, spreadsheet, MS office, Gmail, CRMs, adobe and Inventory Management tool.
    • He has an experience working for a US client.
    • He has a good communication skill.
    • He considers himself as dedicated and passionate person.
    • He can start asap, amendable working any shift, open for any full-time or part-time role.

    Behavioral Summary
    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. John Kirby will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people. Predictive Index Profile - Guardian

    Strongest Behaviors Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken. Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.


    Employment History

    Cash Accounting Clerk

    Industry:

    Government / Defence

    Employment Period:

    March 2016 to March 2021 (60 Months)

    Duties and Responsibilities:

    • Handles the company's petty cash funds and is in charge of paying company expenses (utility
    • expenses, miscellaneous expenses, supplies, etc.)
    • Responsible for the inventory of office supplies.
    • Responsible for purchasing of office supplies.
    • Responsible for answering inquiries/calls from members.
    • Responsible for monitoring members and government shares.
    • Responsible for consolidating the monthly members & government shares of members.
    • Process loan applications & retirement benefits of members.
    • Prepares monthly payroll of employees.
    • Prepares & processes disbursement vouchers for loans, salary, retirement funds, and bank
    • checks.
    • Process customer payments in form of cash & checks.
    • Assist the accountant with month-end accruals and other duties as assigned.
    • Assist the manager in preparation of presentation for meetings with the board of trustees.
    • Prepares journal entries.
    • Responsible for the preparation of the balance sheet.
    • Responsible for the preparation of expenses schedule.
    • Communicate with local banks for remittances/checks/statement of the account.
    • Responsible for bank reconciliations (remittances & checks)
    • Knowledge base in Accounts Payable or bookkeeping

    Accounts Payable Analyst

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2022 to June 2023 (12 Months)

    Duties and Responsibilities:

    • For processing invoices and vouchers procedures prepares invoice batches for scanning into the archive by printing, sorting, and stamping; add GL coding and submit for approval.
    • Accurately matches appropriate invoices to purchase orders.
    • Works with vendors, Department Managers, AP Team Lead, and other AP staff to resolve vendor information discrepancies in a timely manner; reconciles vendor statements to outstanding payment reports.
    • Assists AP Supervisor/Team Lead with month-end accruals and other duties as assigned.
    • Assists Procurement Team to resolve purchase order and invoice exceptions.
    • Resolves and processes Electronic Invoices Processing errors.
    • Researches and resolves invoice exceptions efficiently and effectively.
    • Processes new vendor addition and change forms with proper documentation as outlined in the procedure book from the corporate AP department. Keeps current with all document revisions as required by corporate AP.
    • Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors.
    • Inputs documents, vouchers, invoices, and check requests, ensuring the accuracy of vendor names and coding; adheres to due dates per corporate guidelines.
    • Develop and maintain a filing system for records and documents to ensure easily available information.
    • Handles ad hoc analysis and special projects as requested by management.

    Retail Store Supervisor

    Industry:

    Electrical & Electronics

    Employment Period:

    April 2021 to May 2022 (13 Months)

    Duties and Responsibilities:

    • Tracking company stock levels, invoices, and delivery information.
    • Manage retail staff, among which includes people working on the floor, and the cashiers.
    • Performing inventory inspections.
    • Conducting product research of potential suppliers. Sourcing, canvassing and comparing bids of suppliers.
    • Negotiating terms and prices with suppliers. Placing bulk orders with suppliers and vendors.
    • Reviewing product quality.
    • Preparing cost analysis reports on purchases.
    • Tracking orders and delivery progress.
    • Coordinating with warehouse staff for proper storage.
    • Reporting any damaged or faulty purchases.
    • Maintaining records of all orders and payments.
    • Coordinating with suppliers, delivery team, and warehouse staff.
    • Maintaining working relationships with vendors and suppliers.

    Purchasing Officer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    September 2015 to March 2016 (6 Months)

    Duties and Responsibilities:

    • Research potential vendors.
    • Compare and evaluate offers from suppliers.
    • Negotiate contract terms of agreement and pricing.
    • Track orders and ensure timely delivery.
    • Review quality of purchased products.
    • Enter order details (e.g., vendors, quantities, prices) into internal databases.
    • Maintain updated records of purchased products, delivery information, and invoices.
    • Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
    • Prepare reports on purchases, including cost analyses.
    • Monitor stock levels and place orders as needed.
    • Coordinate with warehouse staff to ensure proper storage.
    • Attend trade shows and exhibitions to stay up-to-date with industry trends.

    Lead Generation

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    September 2020 to January 2021 (4 Months)

    Duties and Responsibilities:

    • Prospect leads through relevant channels.
    • Qualify leads by levels of interest.
    • Coordinate lead gen campaigns with marketing and sales.
    • Research prospective customers to identify lead channels.
    • Create and curate content for inbound lead channels.
    • Initiate cold calls, emails, and other outbound communications.
    • Manage leads in the sales pipeline.

    Sales Lead Generation - Part-time

    Industry:

    Others

    Employment Period:

    April 2023 to September 2023 (5 Months)

    Duties and Responsibilities:

    • Research potential leads in apollo application.
    • Generate 120 leads per day from apollo application.
    • Upload the downloaded leads to Neverbounce application for email verifications.
    • Save the validated leads email address to google drive for tracking purposes.
    • Use instantly application to create email campaigns/ loom video campaigns to be sent out tovalidated leads.
    • Upload the validated leads to instantly app together with Calendly link of the client for theleads to have a link to book a schedule.
    • Create a loom video for the lead's website and upload the video link file in instantlyapplication together with the email template provided.
    • Track all the email address that has been sent out through the campaign and monitor thereplies from each email that has been sent.
    • Generate a weekly report and submit it to the CEO directly.
    • Research potential leads in seamless application.
    • Monitoring of clients that booked a call and inform the CEO.

    Accounts Payable Analyst

    Industry:

    Property / Real Estate

    Employment Period:

    June 2023 to May 2024 (11 Months)

    Duties and Responsibilities:

    Work at graveyard shifts Communicate with property managers and regional managers. Communicate with the vendor. Check the Work Order/Purchase Order vs the invoice issued by the vendor. Handles residential properties and accurately matches appropriate invoices to purchase orders. Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors. Generate reports and submit them to the property manager & and vice president. Communicate with team leader and members to update invoices and other issues that arise.

    Purchasing Assistant

    Industry:

    Manufacturing / Production

    Employment Period:

    July 2024 to June 2025 (10 Months)

    Duties and Responsibilities:

    • Build and maintain strong relationships with vendors and suppliers. Negotiate terms, pricing, and contracts to ensure favorable terms for the organization.
    • Prepare and process purchase orders accurately and in a timely manner. Review and verify purchase requisitions, ensuring they align with company needs and budget constraints. Acknowledge receipt of purchase orders and communicate order status to relevant teams. 
    • Coordinate and track shipments to ensure on-time delivery. Work closely with logistics providers to optimize shipping routes and costs.
    • Monitor and manage inventory levels to prevent shortages and overstock situations. 
    • invoices from vendors with purchase orders and goods received.
    • Maintain accurate records of all financial transactions related to purchasing. 
    • Emailing & Calling corresponding with suppliers and vendors
    • Following up orders / purchases
    • Updating CRM System
    • General Administrative duties

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Financial Management

    Graduation Date:

    January 2, 2015

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Microsoft ExcelMicrosoft Outlook

    INTERMEDIATE ★★

      GmailCRMMicrosoft Office

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 94.39 MBPS; Upload 94.68 MBPS
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: Intel(R) Core (TM) i7-6700UHQ CPU @ 2.60 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $10.13/hr

    Joyce

    Candidate ID: 485433


    ADVANCED

      Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics...

    INTERMEDIATE

      Web Design, Video Editing, Photo Editing...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.62 per hour or $USD 920.12 per month

    Full Time: $USD 10.13 per hour or $USD 1755.16 per month

    Remote Staff Recruiter Comments

    • Joyce  has more than 10 years of experience as Graphic Designer working for Advertising, BPO, eCommerce,Logistics, and IT companies
    • She has well rounded experience on doing various tasks which include
      • Editing and lay outing digital and print materials
      • Designing marketing assets like brochures, flyers, landing pages, email designs and posters
      • Creating infographics, dashboards and presentation decks
      • Doing illustrations and designing logos
      • Executing product design and packaging design
      • Doing web site design from mock ups, wire framing and prototyping
      • Producing simple video cuts
    • She also been an Account Manager wherein she provides project timelines and updates with clients regarding the progression of the projects
    • On the side, she has been a real estate agent catering clients who wanted to purchase housing and properties. With her experience also she has been involved on creating graphics for marketing campaigns
    • She has experience using tools/applications like
      • Adobe Photoshop
      • Adobe Illustrator
      • Adobe InDesign
      • Adobe Light Room
      • Adobe Premiere Pro
      • Adobe Acrobat
      • Microsoft Power Presentation
    • She has managed various e-commerce niches, taking on responsibilities such as:
      • Generating listing images
      • Editing videos
      • Uploading product images and videos
      • Designing posters for social media posts
      • Creating packaging designs for new products
    • Regarding social media management, her experience includes:
      • Responding to inquiries
      • Producing video reels
      • Designing promotional posters
      • Photographing products for content
      • Planning and scheduling content, as well as myday.
      • Boosting posts to increase views
      • Facilitating orders for the physical store.
    • She can start within a week.
    Predictive Index Behavioral Profile- Altruist

    Strongest Behaviors
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
    Behavioral Summary
    • Joyce is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
    • She is pleasant and extraverted person, Joyce Anne is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Joyce Anne gets along easily with a wide variety of people.

    Employment History

    Graphic and Web Designer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2020 to December 2022 (29 Months)

    Duties and Responsibilities:

    • Supporting the project team in customized asset creation
    • Execute user interaction visual design through wireframes, mock-ups, prototyping and testing
    • Scoping and creation of design elements as required by the business and or product owners
    • Wireframing and design mockups as well as being involved in white-boarding creative sessions in developing the user journey.
    • Execute user interaction visual design in order to drive audience engagement and conversion.
    • End Results: Emails, Landing Pages, Banners, Website, Collaterals
    • Conceiving, specifying, designing, programming, documenting, testing, and bug

    Graphics and Web Designer

    Industry:

    Retail / Merchandise

    Employment Period:

    January 2019 to January 2020 (12 Months)

    Duties and Responsibilities:

    • Create products from product development to packaging to branding and promotional images, to ensure accurate brand/product representation across E-commerce platforms.
    • Review product listing to manage all digital content listed as scheduled.
    • Process product images by retouching all images and uploading in amazon seller central, and archiving all images

    Graphic Designer

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    May 2008 to May 2009 (12 Months)

    Duties and Responsibilities:

    • Presenting campaign ideas and costings to clients
    • Briefing the creative team who will produce the adverts.
    • Checking and reporting on the progress of the production.
    • Accounts Management
    • Coordinating with project-required suppliers from start to end

    Account Executive

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2011 to January 2014 (33 Months)

    Duties and Responsibilities:

    • Presenting campaign ideas and costings to clients.
    • Briefing the creative team who will produce the adverts.
    • Checking and reporting on the progress of the production.
    • Accounts Management
    • Coordinating with project-required suppliers from start to end.

    Graphic Designer / Event planner/ Events stylist

    Industry:

    Others

    Employment Period:

    January 2014 to January 2016 (24 Months)

    Duties and Responsibilities:

    • Handled event management and event planning
    • Design necessary materials e.g. brochures, posters, and booth design if needed

    Sales and Marketing Supervisor

    Industry:

    Transportation / Logistics

    Employment Period:

    October 2016 to January 2019 (27 Months)

    Duties and Responsibilities:

    • Monitoring of individual sales’ monthly itinerary and monthly reports. Managing daily work in the creative department
    • Oversees print production, graphic arts, and desktop publishing
    • Develop concepts for advertising or promotional campaigns
    • Executes the company’s brand thru events and partnerships

    Graphic Designer/Admin Assistant

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    June 2007 to May 2008 (11 Months)

    Duties and Responsibilities:

    • Conceptualize and develop layout formats for all printing requirements such as posters, banners, calendars, and invitations for all the departments of the Municipality.
    • Performs general clerical duties like photocopying, faxing, mail distribution 

    Multimedia Designer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    August 2022 to November 2023 (15 Months)

    Duties and Responsibilities:

    • Designing and producing attractive multimedia content according to website specifications.
    • Creating digital images, video animation, and textual animations. 

    Brand Designer

    Industry:

    Arts / Design / Fashion

    Employment Period:

    February 2024 to March 2024 (0 Months)

    Duties and Responsibilities:

    • Logo Redesign
      • Lead the redesign of the company logo, ensuring it reflects the essence and values of the brand.
      • Present multiple design concepts and iterate based on feedback to achieve the desired final logo.
    • Style Guide Creation:
      • Develop a comprehensive style guide that includes visual elements such as colors, fonts, and imagery.
      • Ensure the style guide aligns with the company's identity and can be consistently applied across various platforms.
    • Website Update:
      • Update the company website with the new brand elements.
      • Ensure a seamless transition and consistent visual representation across the online platform.
    • Short Video Creation:
      • Edit 10-15 second videos for social media outlets, incorporating the new brand elements.
      • Create visually compelling and engaging videos that resonate with the target audience.
    • Collaboration with Managing Director:
      • Work closely with the Managing Director to understand and incorporate their vision into the rebranding process.
      • Regularly communicate progress, discuss design concepts, and incorporate feedback.
    • Incorporation of Style Briefs:
      • Interpret and translate style briefs from the Managing Director into visually appealing and cohesive design concepts.
    • Template Design:
      • Develop templates for business cards, brochures, and other printed paraphernalia.
      • Ensure that the templates adhere to the established brand guidelines and can be easily customized for various purposes

    Education History

    Field of Study:

    Journalism

    Major:

    AB Mass Communication

    Graduation Date:

    March 31, 2009

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics,

    INTERMEDIATE ★★

      Web DesignVideo EditingPhoto Editing

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/15878464204
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus Top Gaming F1S
    • Processor: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
    • Operating System: Windows 11

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.