Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

What you get when you partner with us

  • Highly Vetted and Work Ready Remote Staff
  • Payroll and Benefits Administration
  • 24 x 7 Support + Dedicated HR Business Partners
  • Replacement Guarantee
  • Transparent Billing and Invoicing
  • FREE Privacy-First Work Monitoring Tool
  • FREE People and Culture Engagement Programs

*Avail them via any of our packages: Regular Staffing, Contingent Staffing, EOR, Executive Search, Recruitment-Only Service

 

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Candidates:

579

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $7.67/hr

Jean

Candidate ID: 485320


ADVANCED

    Graphic Design, Video Editing, Photo Editing, Photography...

INTERMEDIATE

    Logo Design, Adobe InDesign, WordPress, MailChimp...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Central Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.67 per hour or $USD 1329.77 per month

Remote Staff Recruiter Comments

Jean has almost 8 years of work experience in the Security, Retail, and Real-estate industries
She has experience supporting both international (US) and local clients
She also has experience managing a team of visual merchandisers (16 members)
She is adept at doing the following tasks:
  • Graphic Designing 
  • Creating marketing collaterals (logos, flyers, print ads, billboards, posters, outdoor ads, tent cards, tarpaulin, etc.)
  • Motion Graphics (GIF creation)
  • Photography
  • Photo Editing
  • Video Editing 
  • Creating a layout for Social media and website
She gets her design inspiration from Pinterest and Behance
Her tech stack includes:
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Premiere
  • Adobe InDesign
  • Canva
  • Apollo.io
  • Snov.io
  • Microsoft Office (Excel, Powerpoint & Word)
  • Google Drive
She is available to start immediately and is amenable to working the day shift for any full-time position.

Predictive Index Behavioral Profile- Operator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Jean will work within those standards to ensure repeated successes and high-quality results. Jean has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jean  will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


Employment History

GRAPHIC ARTIST

Industry:

Computer / Information Technology (Software)

Employment Period:

April 2015 to January 2016 (9 Months)

Duties and Responsibilities:

  • Worked closely with the marketing team to produce concepts for clients.
  • Create layouts in Website and Social Media Platforms
  • Create and update OEM materials for CCTV units 

GRAPHIC ARTIST

Industry:

Retail / Merchandise

Employment Period:

February 2016 to June 2016 (4 Months)

Duties and Responsibilities:

  •  Create layouts and produce Outdoor Ads (00H)
  • Create layouts in Website and Social Media Platforms
  • Help organized events such as ''Araw" Awarding Abenson/ Electroworld 

JUNIOR GRAPHIC ARTIST

Industry:

Property / Real Estate

Employment Period:

July 2016 to July 2018 (24 Months)

Duties and Responsibilities:

  • Tasked to photograph important events such as Open House and Groundbreaking ceremony
  • Create layouts in Website and Social Media Platforms
  • Help organized events such as groundbreaking
  • Create layouts and produce Outdoor Ads (00H) 

JUNIOR - SENIOR GRAPHIC ARTIST

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2018 to August 2022 (48 Months)

Duties and Responsibilities:

  • Tasked to make graphics for online/ offline layouts such as flyers, tent cards, tarpaulin, etc
  • Monitoring merchandisers and brand's materials deployment
  • Creation and monitoring of Social Media Posts for our brands
  • Organization of files 

Education History

Field of Study:

Advertising/Media

Major:

Fine Arts Major in Advertising

Graduation Date:

April 30, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Graphic Design, Video Editing, Photo Editing, Photography, Adobe Photoshop, Adobe Premiere Pro, Adobe Illustrator, Microsoft Office, Google Drive, Apollo, Canva,

INTERMEDIATE ★★

    Logo DesignAdobe InDesignWordPressMailChimp

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: 159.22 (download), 162.39 (upload)
  • Internet Type: Broadband
  • Hardware Type: Laptop
  • Brand Name: MSI
  • Processor: i7-10750H CPU
  • Operating System: Windows 11

All-inclusive Rate: USD $8.65/hr

Flordeliz

Candidate ID: 485234


ADVANCED

    Social Media Management, Customer Service...

INTERMEDIATE

    Digital Marketing, Graphic Design, Website Management, Administrative Support...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.65 per hour or $USD 749.96 per month

Remote Staff Recruiter Comments

  • She holds a Bachelor of Science degree in Civil Engineering.
  • Belle has nearly 6 years of work experience, with 2 years in the BPO industry as a customer service representative. She later transitioned to a remote role as a Digital Marketing Virtual Assistant. Currently, she works part-time as a Social Media Manager for an Australian brand, handling various tasks such as managing social media accounts, customer service, and graphic design. 
  • She is also knowledgeable in email and marketing campaigns, video editing, Calendar management, transcribing, data entry, chat support, and appointment setting. 
  • She is proficient in using Notion, Click Up, Asana, Trello, Mail Chimp, WordPress, Canva, Social Media Platforms, Xero, Microsoft 365, and Google Applications. 
  • She can start ASAP. 
Predictive Index Behavioral Profile- Operator

Strongest Behaviors
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Flordeliz Belle has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Social Media Manager (Part time)

Industry:

Arts / Design / Fashion

Employment Period:

February 2023 to July 2024 (17 Months)

Duties and Responsibilities:

  • Customer Service
  • Graphic Design
  • Social Media Management
  • Basis bookkeeping and reconciliation using Xero

Digital Marketing Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to October 2023 (24 Months)

Duties and Responsibilities:

  • Graphic design
  • Building & Updating Website
  • Email Campaigns & Marketing
  • Video editing & hosting
  • Content Calendar Management
  • Social Media management
  • Admin Task
  • Online Portal
  • Building Transcribing audio to text
  • Landing Page
  • Data Entry
  • Customer Service

Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2021 to November 2021 (2 Months)

Duties and Responsibilities:

  • Recruitment and Appointment Setting
  • Contacting prospects

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2019 to September 2021 (26 Months)

Duties and Responsibilities:

  • Chat Support
  • Email Management and Support
  • Assisting new agents

Financial Advisor

Industry:

Banking / Financial Services

Employment Period:

April 2018 to May 2019 (13 Months)

Duties and Responsibilities:

  • Researching the marketplace and providing clients with information on new and existing products and services
  • Designing financial strategies
  • Social Media Marketing

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

March 16, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Food & Beverage Services Management

Major:

Culinary Arts

Graduation Date:

March 28, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media ManagementCustomer Service

INTERMEDIATE ★★

    Digital MarketingGraphic DesignWebsite ManagementAdministrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15546741501
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Ryzen 5
  • Operating System: Windows 11

All-inclusive Rate: USD $10.62/hr

Vigor

Candidate ID: 485208


ADVANCED

    3D Animation, 2D Animation, Video Editing...

INTERMEDIATE

    Graphic Design...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.62 per hour or $USD 920.12 per month

Full Time: $USD 10.62 per hour or $USD 1840.23 per month

Remote Staff Recruiter Comments

Vigor has a bachelor's degree in digital media arts.

He has been working for more than 12 years now.

He has good communication skills, very professional.

He has handled different roles which includes being employed as a Graphics Designer, 3D Modeler/Visualizer, Layout Artist and as Video Editor.

Industries he worked on include Advertising, Wellness and Fitness, Manufacturing, Real Estate, E-Learning, and Staffing and Recruiting. 

With more than a decade of experience in creating 3D models, and interior design, 2D/3D animation, video production, and editing, print, and digital media.

He is adept in the using the following tools/software:
  • Photoshop
  • Illustrator
  • In Design
  • After Effects
  • Audition
  • Lightroom
  • Premiere Pro
  • 3DS Max
  • 3D Maya
  • Blender
  • Sketchup
  • Camtasia
  • Zbrush
He is skilled and highly experienced in:
  • 2D/3D Animation
  • 3D Modelling/Rendering
  • Cinematography
  • Digital Painting
  • Digital Marketing
  • Motion Graphics
  • Photo Manipulation
  • Photography
  • Rigging
  • Social Media Graphics
  • Social Media Videos
  • Video Editing
He is available to work part-time or full-time and can start immediately.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to achieve operational efficiencies thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary

Vigor is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Vigor, who takes responsibilities very seriously.
 

Employment History

3D Visualizer

Industry:

Architectural Services / Interior Designing

Employment Period:

June 2021 to February 2022 (8 Months)

Duties and Responsibilities:

  • Detailed design of the furniture and other stuff s in the interior.
  • Modeling Interior and Exterior design
  • Produces Photo realistic render of the interior.
  • Adding lightning to the scene
  • Adding texture and UV map on the object

3d modeler/Graphic Designer/Layout Artist

Industry:

Architectural Services / Interior Designing

Employment Period:

March 2011 to March 2016 (60 Months)

Duties and Responsibilities:

  • Creating high quality 3D models in interior design.
  • Defined detailed environments with the use of 3ds Max toolset.
  • Textured assets for rendering.
  • Creative in bringing ideas and inspiring the team.

Team Lead / Video Editor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2017 to March 2021 (49 Months)

Duties and Responsibilities:

  • A Video localization team that specialize in Multi Video Subtitling, On Screen text and Dubbing.
  • 3D lip-syncing with the localized language.
  • 2D and 3D creative animation.
  • E-learning development.

Video Editor

Industry:

Property / Real Estate

Employment Period:

September 2022 to February 2023 (5 Months)

Duties and Responsibilities:

  • Producing High Quality of Real Estate Videos to Social Media  Accounts.

Freelance Video Editor

Industry:

Human Resources Management / Consulting

Employment Period:

June 2022 to August 2022 (2 Months)

Duties and Responsibilities:

  • Video editing

Supervisor Video editor

Industry:

Grooming / Beauty / Fitness

Employment Period:

February 2022 to May 2022 (3 Months)

Duties and Responsibilities:

  • Producing high quality videos of the product for commercials and websites.
  • Produces layout and Ads in the website
  • Produce quality design of the Sauna accessories

Video editor

Industry:

Property / Real Estate

Employment Period:

March 2023 to December 2023 (9 Months)

Duties and Responsibilities:

  • Producing real estate video in social media platforms.

Video and Photo Editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2024 to Present

Duties and Responsibilities:

  • Creating a storyline depending on the client's goal and vision for social media
  • Creates video and photo content to showcase the company's branding
  • Create various types of shorts and reels, depending on the client's needs and what the client sends us. Some common types of reels include demo reels, showreels, highlight reels, and promotional reels
  • Can embed or provide subtitles or closed captioning for the shorts/reels if needed
  • Track progress on the projects using Notion
  • Can also do spell checks
  • Can work independently and should have the initiative to produce an effective output
  • Will be doing short-form videos, or Instagram reels, Long firm, YouTube videos, and sometimes photo editing

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Bachelor of Arts Major in Digital Media Arts

Graduation Date:

March 2, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    3D Animation, 2D Animation, Video Editing,

INTERMEDIATE ★★

    Graphic Design

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: AMD Ryzen 5 3550H
  • Operating System: Windows 10

All-inclusive Rate: USD $8.65/hr

Modesto

Candidate ID: 484687


ADVANCED

    Microsoft Dynamics...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.67 per hour or $USD 664.88 per month

Remote Staff Recruiter Comments

  • Macky has been working for almost 9 years in the BPO, Educational Institution, Travel Agency and Virtual Assistance Industries where he supported the following tasks:
    • Virtual Assistant
    • B2B and B2C Marketing 
    • Phone Support
    • Customer Service
    • Billing Representative
    • Sales Representative
    • Recruitment Specialist 
    • Account Manager
    • Email and Chat Support 
    • Calendar Management
    • Date Entry 
    • Administrative Tasks
  • He has an experience handling Telecommunications, Toll Company, E-commerce and healthcare accounts in the BPO Industry.
  • When he was working in the BPO Company, He was promoted as mentor who is responsible training the new hires.
  • He is proficient using Hubspot, Shopify, slack, skype, zoom, g-suite, MS office and Canva.
  • He can start asap, amendable working any shifts and open to any part-time role only.
Predictive Index Profile - Altruist 

Strongest Behaviors
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Modesto Macky is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Modesto Macky gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satis


Employment History

English as Second Language Teacher

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2014 to August 2014 (6 Months)

Duties and Responsibilities:

  • Tutored Chinese students the English language.
  • Helped improve students' grammar, pronunciation, and vocabulary.

Customer Service / Mentor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2015 to June 2016 (16 Months)

Duties and Responsibilities:

  • Accounts specialist of Aussies telecommunication services.
  • Attended customer's billing dispute and provided necessary resolution.
  • Explained Billing inquiries.
  • Processed customers' request on changing account information.

Customer Service Rep

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2016 to March 2017 (7 Months)

Duties and Responsibilities:

  • Attended customer's billing dispute and provided necessary resolution.
  • Explained Billing inquiries.
  • Processed customers' request on changing account information.

Account Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2018 to September 2019 (11 Months)

Duties and Responsibilities:

  • Managed corporate accounts by providing them prospective clients through business directories and client referrals.
  • Answering and making calls, creating and responding to emails and helped customers find what they want by creating solutions and ensure a smooth sales process.

freelance Email/Chat support, handling

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2020 to Present

Duties and Responsibilities:

  • customers' concerns from the status of their orders, placing and changing orders, product inquiries to cancellation of orders.
  • Due to my previous experience I was assigned to conduct interviews as well with applicants that are hoping to be part of the company.

Senior Recruiter, Level III

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2020 to February 2021 (2 Months)

Duties and Responsibilities:

  • As a Senior Recruiter, I am directly responsible for the delivery of offshore-based recruitment services to our client in the US (Healthcare organizations mostly).
  • I am covering different tasks in the areas of active and passive sourcing, pre-assessment, candidate and employer scheduling as well as ongoing candidate engagement just to name a few.

Business Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2021 to Present

Duties and Responsibilities:

  • As a VA for a travel company in Hawaii I am responsible for taking in calls and making reservations for excursions that we have.
  • I attend to customers and interact with them via phone, email or chat. I am directly responsible in responding to inquiries about our products and services.
  • Some of my responsibilities also include, but are not limited to, gather and update customer's info and handle admin tasks (check employees timesheet and send pay slips to employees).

Education History

Field of Study:

Major:

Graduation Date:

January 1, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Microsoft Dynamics

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ACER Aspire 3
  • Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $16.51/hr

Ledricz

Candidate ID: 484643


ADVANCED

    Python, Odoo, HTML, CSS...

INTERMEDIATE

    Google Apps, Google Tag Manager, Google Merchant...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 16.51 per hour or $USD 2861.16 per month

Remote Staff Recruiter Comments

Bon has 4 yrs. of experience in the Education, and IT consulting industries
He has experience supporting clients from the US
He has handled roles that include working as Junior Web Developer, IT Support Associate, and Junior High school teacher
He is adept at doing the following tasks:
  • Redesigning websites
  • Customizing Odoo/Open ERP modules
  • Creating new modules from scratch
  • Setting up Odoo multi-website from scratch
  • Creating and customizing the Odoo website
  • Upgrading modules to make it compatible with the new version
  • Import/Export data from one database to other databases
His tech stack includes:
  • Odoo 8, 9, 10, 11, 15 & 16 (Basic)
  • Odoo 12, 13, 14 (Expert)
  • Web Servers: Nginx
  • Javascript
  • Jquery
  • HTML
  • Python
  • Bootstrap
  • Google Cloud
  • Management Versioning (GitHub & GitLab)
  • Linux
  • Windows
  • Windows server
  • pgAdmin
He is available to start ASAP

Predictive Index Behavioral Profile- Promoter

Strongest Behaviors
 

  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
  • Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
Behavioral Summary

Bon is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active, and responsive in social situations.

The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Bon to be liked and accepted, and he expresses himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

 

 


Employment History

Junior High School Teacher

Industry:

Education

Employment Period:

June 2017 to March 2018 (9 Months)

Duties and Responsibilities:

  • Teaching Highschool Physics and Geography to 1st year and 2nd year students (K-12)

Junior Web Developer

Industry:

Education

Employment Period:

April 2019 to June 2021 (26 Months)

Duties and Responsibilities:

  • Development and/or maintenance of eCommerce websites using Odoo.

IT Support Associate

Industry:

Consulting (Business & Management)

Employment Period:

July 2021 to January 2023 (18 Months)

Duties and Responsibilities:

  • Development and/or maintenance of eCommerce websites using Odoo.

Education History

Field of Study:

Physics

Major:

Physics

Graduation Date:

March 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Python, Odoo, HTML, CSS, Bootstrap, JavaScript, jQuery, SEO, Git, Remote Access,

INTERMEDIATE ★★

    Google AppsGoogle Tag ManagerGoogle Merchant

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14322221449
  • Internet Type: Cable
  • Hardware Type: Laptop
  • Brand Name: AsusTEK Computer Inc.
  • Processor: Intel i5 9th generation
  • Operating System: Windows 11

All-inclusive Rate: USD $8.16/hr

Marvin

Candidate ID: 484429


ADVANCED

    PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation...

INTERMEDIATE

    Procurement, Cost Engineering, Structural Design...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.16 per hour or $USD 707.42 per month

Full Time: $USD 8.16 per hour or $USD 1414.85 per month

Remote Staff Recruiter Comments

Marvin has been working for more than 8 years as an Estimator/Quantity Surveyor
He has experience working closely with US and Australian clients which are both from the Construction industry
He is proficient in doing the following tasks:
  • Prepares Bill of quantities
  • Compiles Bill of materials
  • Creating structural drawings mostly rebars and concretes using AutoCAD software
  • Preparing erection and shop drawings
  • Conducted estimation of materials like steel (columns and beams), floor/roof trusses, wall & floor panels, siding, roof types, and etc. 
  • Interpreting building plans ( blueprints and drawings)
He also has knowledge of waterproofing columns and slabs
He used the following tools/software:
  • Planswift (6 yrs.+)
  • Bluebeam
  • AutoCAD
  • Shear 97
  • ShearCAD
  • Microsoft Office application (Word and Excel)
He can start immediately
He is amenable to working the dayshift for any full-time role.

Predictive Index Behavioral Profile- Artisan
https://www.predictiveindex.com/reference-profile/artisan/

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

Behavioral Summary
 

Marvin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.

With experience and/or training, Marvin will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he is motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Marvin plans ahead, double checks, and follows up carefully on decisions and actions.


 

Employment History

Steel Detailer/CAD Operator

Industry:

Manufacturing / Production

Employment Period:

November 2006 to December 2009 (37 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Prepares two primary types of drawings: Erection drawings and Shop drawings
• Generate the drawings that the fabricator will use to cut and weld all the necessary members.
• Generates the layout instructions to facilitate the installation and erection of the steel framework.
• Compilation of Bills of Materials, Field and Shop Bolt Lists, and other documentation as required.
• Drafting erection and fabrication drawings of stairs, handrails, and other miscellaneous and ornamental metal items or structural steel.

Quantity Surveyor/Estimator

Industry:

Construction / Building / Engineering

Employment Period:

December 2009 to December 2015 (72 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Preparation of Bill of Quantity with complete unit price.
• Preparing cost comparison and evaluate the unit rate of the sub-contractors quotation.
• Coordinate with approved vendors for the supply and sub-contract quotation.
• Evaluate tender clarification in order to incorporate in tender price.
• Reviewing tender and contract documents.

Rebar Detailer

Industry:

Construction / Building / Engineering

Employment Period:

May 2016 to July 2017 (14 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Create structural drawings or project plans using AutoCAD or another computer-aided design program to describe the specifications for rebar or other steel construction materials in a project.
• Explores design data shown on the design drawings and project specifications to detail or record all the reinforcing steel members required for a specific section of the structure.
• Placing drawings for concrete reinforcing steel & Shop drawings for structural members.
• Reviewing all jobs weekly to ensure contracts are on schedule.

Steel Estimator

Industry:

Manufacturing / Production

Employment Period:

November 2017 to April 2022 (53 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Prepare estimates on new projects and estimate prices on change orders.
• Read and interpret job bid instructions and detailed specifications for preparations of estimates.
• Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
• Computes costs by analyzing labor, material, and time requirements.

Freelance Estimator/ Exterior Finish

Industry:

Construction / Building / Engineering

Employment Period:

July 2022 to November 2023 (16 Months)

Duties and Responsibilities:

  • Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
  • Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates. 
  • Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
  • Perform other duties and responsibilities as required and assigned

Freelance Estimator/Exterior Finisher

Industry:

Construction / Building / Engineering

Employment Period:

May 2022 to June 2022 (1 Months)

Duties and Responsibilities:

  • Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
  • Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
  • Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
  • Perform other duties and responsibilities as required and assigned.

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation, Quantity Surveying, AutoCAD, Drafting, Project Management,

INTERMEDIATE ★★

    ProcurementCost EngineeringStructural Design

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14626811459
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Aspire A514-54
  • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.18/hr

Siena

Candidate ID: 483485


ADVANCED

    Customer Service, Retail, Academic Research, Executive Support...

INTERMEDIATE

    Email management, Chat Support, Sales...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.18 per hour or $USD 622.35 per month

Full Time: $USD 7.18 per hour or $USD 1244.69 per month

Remote Staff Recruiter Comments

  • Siena has 8 years of relevant work experience. She has performed various roles in different  companies where she supported the following tasks:
    • Virtual Assistance
    • Lead Generation
    • Customer service
    • Data entry
    • Sales
  • She has been working as a virtual/executive assistant for 2 years now and did: 
    • Email management
    • Calendar management 
    • Minutes of the Meeting
    • Inbound and Outbound Calls
    • Power Point Presentations
    • Research
    • Records keeping
    • Social media management
    • Database building
    • Travel arrangements
  • She worked with, Canadian, and American client.
  • Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
  • She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
  • She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.
Predictive Index Behavioral Profile - Strategist

Strongest Behaviors
  • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
  • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
  • Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
Behavioral Summary
Siena Maris is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Employment History

Financial Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2010 to January 2012 (22 Months)

Duties and Responsibilities:

  • As Financial Specialist my job is to perform cost analyses and evaluate current accounting trends. Also, I recommend, design and monitor short-term and long-term investment strategies.

Back Office Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2012 to January 2014 (22 Months)

Duties and Responsibilities:

  • I do complete analysis of queries related to specific orders and contracts and these queries are communicated via email or phone. I update customers regularly and provide the progress of their queries followed by complete resolution within the agreed service level. If customers got more complex queries, I ensure proper escalation process to adhere and resolve their concerns.

Sales Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2015 to October 2017 (26 Months)

Duties and Responsibilities:

  • As Sales Associate I am responsible for all sales activities, from lead generation through close. The skills I acquired from this job are: deliver prepared sales scripts to persuade potential customers to purchase a product or service, respond to question, identify and overcome objections, take the customer through sales process, obtain customer information, follow up on initial contact, complete records of telephonic interaction, order and accounts.

Business Development Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2017 to October 2018 (11 Months)

Duties and Responsibilities:

  • As business development executive I am tasked with the job of helping business grow. My priority is to assist the company acquire new customers and sell additional products or services to existing ones; my role is crucial for any business with the ambition to expand or the necessity to diversify its clientele. Effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations.

Retention Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to February 2021 (25 Months)

Duties and Responsibilities:

  • As a Retention Specialist, I implement customer retention strategies to increase loyalty and retain business. I analyze customer feedback, negotiate with customers, implement retention strategies and compile reports.

Executive Virtual Assistant

Industry:

Environment / Health / Safety

Employment Period:

March 2021 to May 2022 (14 Months)

Duties and Responsibilities:

  •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, create presentations and address employees administrative queries.

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2021 to January 2022 (6 Months)

Duties and Responsibilities:

  • Being a Virtual Assistant of Digitally De-cluttered, I help clients de-clutter digital spaces. I organize clients' files on Google Drive and One Drive and I help clients with some administrative tasks.

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to August 2021 (0 Months)

Duties and Responsibilities:

  • Help the client organize her Digital Space. I was also tasked to help her with some administrative jobs.

Executive Virtual Assistant

Industry:

Education

Employment Period:

October 2021 to December 2022 (14 Months)

Duties and Responsibilities:

  •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, conducting research, create presentations and address employees administrative queries.

Education History

Field of Study:

Mass Communications

Major:

Mass Communication

Graduation Date:

March 1, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Retail, Academic Research, Executive Support, Virtual Assistant Skills,

INTERMEDIATE ★★

    Email managementChat SupportSales

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: DSL
  • Hardware Type: Laptop
  • Brand Name: DirectX
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $12.58/hr

Paulo

Candidate ID: 483216


ADVANCED

    Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management...

INTERMEDIATE

    BAS Reporting, Tax compliance, QuickBooks...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 12.58 per hour or $USD 2180.54 per month

Remote Staff Recruiter Comments

  • Paulo is a Commerce graduate with a major in Management Accounting. He has more than 10 years of relevant experience and worked with local and international clients. He's been exposed to a number of industries such as IT, recruitment, insurance, construction, and food and beverage. His most recent employment was with an outsourcing company where he dealt with 23 clients based in New Zealand and carried out the following tasks:
    • Financial statement preparation
    • Bank reconciliation
    • Account reconciliation
    • Intercompany reconciliation
    • GST reconciliation and filing
    • Payroll preparation
  • With this employment, he started as a Management Accountant and got promoted to Team Leader where he handled up to 6 team members, supervising, delegating tasks, and training them.
  • He is knowledgeable about BAS.
  • Locally, he did government compliance and taxation.
  • He holds certificates for Xero Advisor and Xero Payroll.
  • Paulo is well-versed with Xero, Google Workspace (Spreadsheet, Document, Drive, Meet), PayHero, WorkflowMax, QuickBooks Desktop, Microsoft Office Apps (Excel, Outlook, Word), Peachtree, and Process Manager.
  • He can start immediately.
  • He prefers working the day shift but can consider the graveyard shift too, full-time.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary

Paulo is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Paulo, who takes responsibilities very seriously.

With experience and/or training, Paulo will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Paulo is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Accounting Staff

Industry:

Printing / Publishing

Employment Period:

April 2008 to March 2012 (47 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Financial Statement
  • Preparation of Trial Balance, Schedules and Chart of Accounts
  • Supervises the cost estimator, credit & collection & post calculation
  • Engage in all Government transactions
  • Inventory Management
  • Reconciliations (inter company, inventory, etc.)

Executive Finance

Industry:

Printing / Publishing

Employment Period:

June 2012 to May 2013 (10 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Financial Statement - P&L and Balance Sheet
  • Directly Reporting to the Officials at Hongkong
  • Generating Financial Reports which are needed by Hongkong Officials for Decision Making
  • Budget, Cash Flow & Bank Reconciliations - Dollar and Peso Account.
  • Employees Payroll and Fringes
  • Engage in all Government transactions
  • Intercompany reconciliation
  • Fixed Assets & CAPEX

Accountant

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

November 2014 to January 2016 (14 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Financial Statement
  • Directly Reporting to the CEO
  • Generating Financial Reports which are needed for decision making and planning
  • Budget, Cash Flow & Bank Reconciliations
  • Accounts Payable
  • Organizing the System (POS & Accounting)
  • Setting and implementations of Controls and Standard procedure
  • Inventory management

Accounting Officer

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

March 2017 to January 2018 (10 Months)

Duties and Responsibilities:

  • Preparation of Financial Statement for Japanese concept, composes of 3 Companies and has 21 branches and 3 commissaries.
  • Setting and implementations of Controls and Standard procedure
  • Generating Financial Reports which are needed for decision making and planning
  • Bank Reconciliations
  • Supervising and training Accounting team and checking the accuracy and timeliness of their works
  • Costing and Cost analysis

Accounting Officer

Industry:

Construction / Building / Engineering

Employment Period:

May 2018 to July 2019 (13 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Financial Statement
  • Preparation of Subsidiary Ledgers
  • Setting and implementations of Controls and Standard procedure
  • Generating Financial Reports which are needed for decision making and planning
  • Bank Reconciliations
  • Supervising and training Accounting team and checking the accuracy and timeliness of their works
  • Costing and Cost analysis
  • Assets and Inventory Management

Finance Officer

Industry:

Computer / Information Technology (Software)

Employment Period:

July 2019 to July 2021 (23 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Financial Statement 
  • Preparation of Subsidiary Ledgers
  • Setting and implementations of Controls and Standard procedure
  • Generating Financial Reports which are needed for decision making and planning
  • Bank Reconciliations
  • Supervising Accounting Staff and delegating tasks
  • Handles all Government Transactions (SEC, BIR, SSS, PHIC, HDMF )

Team Leader/Management Accountant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2021 to July 2023 (21 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Financial Statement
  • Preparation of Subsidiary Ledgers
  • Generating Financial Reports which are needed for decision making and planning
  • Maintaining the completeness and accuracy of data in Xero
  • Bank Reconciliations and Account Reconciliations
  • Supervising Accounting Staff and delegating tasks
  • Checking the work of the Accounting team
  • GST reconciliation and Filing
  • Setting and implementations of Controls and Standard procedure
  • Setting up processes and process notes
  • Payroll preparation

Senior Accountant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2023 to November 2024 (16 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Management Reports
  • Preparation of Subsidiary Ledgers
  • Generating Financial Reports which are needed for decision making and planning
  • Maintaining the completeness and accuracy of data in Xero
  • Bank Reconciliations and Account Reconciliations
  • GST reconciliation and Filing
  • Costing and Cost Analysis

Freelance Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

October 2024 to June 2025 (7 Months)

Duties and Responsibilities:

  • Bookkeeping and Preparation of Management Reports
  • Preparation of Subsidiary Ledgers
  • Generating Financial Reports which are needed for decision making and planning
  • Maintaining the completeness and accuracy of data in Xero
  • Bank Reconciliations and Account Reconciliations
  • GST reconciliation and Filing
  • Costing and Cost Analysis

SENIOR ACCOUNTANT

Industry:

Employment Period:

July 2023 to October 2024 (15 Months)

Duties and Responsibilities:

• FS preparation, consolidation, budgeting & forecasting • GST filing, invoicing & collections • Led accounting team; hiring involvement

FINANCE OFFICER

Industry:

Employment Period:

October 2024 to December 2025 (14 Months)

Duties and Responsibilities:

• Bookkeeping, FS preparation, consolidation • Data integrity in Xero; bank & intercompany reconciliations • BAS/IAS lodgment; controls & process implementation

Education History

Field of Study:

Major:

Computer Technology

Graduation Date:

March 2, 2012

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Certified Management Accounting

Graduation Date:

January 2, 1998

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Commerce

Major:

Management Accounting

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

  • Certified Management Accountant
  • Certified Xero Advisor
  • Certified Payroll Xero Advisor


Skills

ADVANCED ★★★

    Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management, Xero, Microsoft Excel, Google Spreadsheet, Financial Statements, Bookkeeping, Financial Reports, Process Improvement, General Accounting, Accounting, Office 365,

INTERMEDIATE ★★

    BAS ReportingTax complianceQuickBooks

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17066006360
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel Core i7
  • Operating System: Windows 11

All-inclusive Rate: USD $8.90/hr

Giovanni

Candidate ID: 482725


ADVANCED

    Microsoft Excel, Microsoft PowerPoint, Quantity Surveying, Material Cost Estimation...

INTERMEDIATE

    Technical drawing, Architectural Design...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.90 per hour or $USD 1542.46 per month

Remote Staff Recruiter Comments

A licensed Civil Engineer with over five years of progressive, hands-on experience specializing in quantity surveying and cost estimation within the construction industry. Giovanni has developed strong expertise in preparing accurate cost projections, material and labor takeoffs, progress billings, and contractual documentation for both small- and large-scale developments. He earned his Bachelor of Science in Civil Engineering from Manuel S. Enverga University Foundation (2014–2019), providing a solid academic foundation for his professional practice.

Throughout his career, he has held both full-time and part-time roles, contributing to a wide range of project types—spanning vertical constructions such as residential homes and commercial buildings, as well as horizontal infrastructure projects like roads and warehouse facilities. His work spans both local and international settings, including nearly three years supporting Australia-based clients, where he ensured compliance with relevant building codes and standards, including Australian regulations. This international exposure has strengthened his technical versatility and understanding of regional compliance frameworks.

 

1.     Career Highlights / Relevant Projects

  • Has led cost estimation, billing, and quantity takeoffs for vertical projects such as residential and commercial buildings, as well as horizontal works like roads and warehouses.

  • Notably managed fit-out, facade, and architectural works including tiling, flooring, painting, and ceiling scopes.

  • Regularly handled project billing, inspection requests, and documentation such as purchase orders and quotations, in collaboration with engineers and architects.

  • Demonstrated adaptability in performing rotating assignments across multiple simultaneous projects, consistently meeting deadlines and quality standards.

  • Provided input on technical scopes such as elevator systems by liaising with mechanical engineers for accurate material assessment.

 

2.     Skill Proficiency + Tech / Software Proficiency

  • Skills Proficiency: Proficient in end-to-end cost estimation, contract and procurement management, budgeting and cost control, project billing, and progress reporting.

  • Tech / Software Proficiency: Proficient in Microsoft Excel (advanced use for cost estimation and reporting), PlanSwift (over 3 years of experience), Cubit X (utilized for quantity takeoffs and material visualization), AutoCAD (for interpreting plans and making design updates), Bluebeam (for document review and markup), and Monday.com (for project task management). Also familiar with SharePoint for document collaboration and access.

 

He can start immediately. 

Predictive Index Behavioral Profile: Adapter

 

Strongest Behavior: 

  • Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.

  • Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.

  • Generally, takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.

 

Behavioral Summary: 

  • This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different. Giovanni is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly. 

 


 

Employment History

Quantity Surveyor

Industry:

Construction / Building / Engineering

Employment Period:

June 2025 to Present

Duties and Responsibilities:

  • Prepared comprehensive CSA (Civil, Structural, and Architectural) quantity take-offs, detailed cost breakdowns, and complete tender documentation to support accurate project costing, budgeting, and client presentations.
  • Analyzed and evaluated subcontractor quotations, conducted tender analysis, and performed cost comparisons to ensure competitive pricing and alignment with project specifications.
  • Collaborated with project teams to verify scope requirements, identify cost-saving opportunities, and maintain consistency between design intent and budget constraints.
  • Assisted in the preparation of bid proposals, including pricing schedules, technical submissions, and supporting documentation to meet client and regulatory requirements.
  • Maintained organized records of estimates, supplier pricing, and tender documents to support future project referencing and audit requirements.
  • Supported contract administration activities, including variation cost assessment, progress valuation, and coordination with subcontractors during the procurement phase.

Quantity Surveyor

Industry:

Construction / Building / Engineering

Employment Period:

January 2023 to May 2025 (28 Months)

Duties and Responsibilities:

  • Prepared comprehensive quantity take-offs and detailed cost estimates for a wide range of commercial and fit-out projects, including office spaces, retail establishments, and mixed-use developments.
  • Contributed to cost planning, feasibility analysis, and budget development for projects serving Singaporean and broader Asian markets, ensuring alignment with client objectives and financial constraints.
  • Collaborated closely with project managers, architects, and contractors to evaluate design proposals, identify cost-saving opportunities, and enhance value engineering initiatives.
  • Monitored project costs throughout various stages of development, ensuring accuracy, consistency, and adherence to approved budgets.
  • Reviewed tender documents, analyzed subcontractor quotations, and assisted in procurement processes to support timely and cost-effective project execution.
  • Maintained detailed cost databases and prepared regular cost reports, forecasts, and financial updates for stakeholders.
  • Ensured compliance with industry standards, contractual requirements, and company procedures while supporting overall project delivery and financial performance.

Cost Estimator

Industry:

Construction / Building / Engineering

Employment Period:

August 2021 to December 2023 (28 Months)

Duties and Responsibilities:

  • Prepared comprehensive quantity take-offs for architectural, structural, civil, and external works based on Australian residential drawings and specifications, ensuring alignment with project scope and design intent.
  • Developed detailed and accurate cost estimates, including elemental cost plans and trade-specific breakdowns, to support tender submissions and pre-construction planning.
  • Conducted thorough reviews of drawings, specifications, and scope documentation to identify discrepancies, omissions, and potential cost risks, ensuring completeness and accuracy of all estimates.
  • Assisted in the preparation and evaluation of variation orders by analyzing design revisions, assessing cost impacts, and updating estimates in accordance with client requirements and project changes.
  • Collaborated with project managers, engineers, and consultants to clarify technical details, optimize cost solutions, and ensure estimates were aligned with project objectives and timelines.
  • Maintained and updated cost databases, historical data, and pricing benchmarks to improve estimating accuracy and efficiency.
  • Performed value engineering analysis to identify cost-saving opportunities without compromising quality, safety, or project requirements.
  • Supported procurement activities by preparing bills of quantities, analyzing subcontractor quotations, and assisting in bid comparisons and negotiations.
  • Ensured compliance with relevant Australian standards, building codes, and industry best practices throughout the estimating process.

Office Engineer

Industry:

Construction / Building / Engineering

Employment Period:

December 2019 to June 2021 (18 Months)

Duties and Responsibilities:

  • Producing accurate and detailed as-built drawings for completed projects, ensuring all revisions and field changes are properly documented in accordance with project specifications and industry standards.
  • Monitoring overall project progress, tracking milestones, and coordinating with relevant teams to ensure timely completion of tasks and adherence to project schedules.
  • Assisting in project planning and execution by reviewing technical drawings, specifications, and scope requirements.
  • Coordinating with engineers, architects, and site personnel to verify design changes and resolve discrepancies.
  • Maintaining organized documentation of project records, including drawings, reports, and correspondence.
  • Ensuring compliance with quality standards, safety regulations, and company procedures throughout the project lifecycle.
  • Providing regular progress updates and reports to stakeholders, highlighting potential delays, risks, and recommended solutions.

Education History

Field of Study:

Engineering (Civil)

Major:

CIVIL ENGINEERING

Graduation Date:

March 29, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Microsoft Excel, Microsoft PowerPoint, Quantity Surveying, Material Cost Estimation, Civil Engineering, Bluebeam Software, PlanSwift,

INTERMEDIATE ★★

    Technical drawingArchitectural Design

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus Zenbook Duo 14
  • Processor: i9 - 13th Gen
  • Operating System: Windows 11

All-inclusive Rate: USD $9.34/hr

Jeli

Candidate ID: 482314


ADVANCED

    Google Apps, Slack, Hubspot CRM, Hootsuite...

INTERMEDIATE

    Phone Support, Appointment Setting, Email Marketing, Email Support...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.24 per hour or $USD 801.01 per month

Remote Staff Recruiter Comments

  • Lai has more than 10 years of relevant experience.
  • She worked for 8 years in the BPO providing customer service and shifted to remote work in 2018 as a virtual assistant for real estate clients for 4 years.
  • She is adept in performing the following:
    • Customer support
    • Inbound Sales
    • Appointment setting
    • Email marketing and management
    • Social media management and marketing
    • Order fulfillment
    • Cold calling
    • Lead sourcing
    • Skip tracing
    • Other admin tasks like contract sending
  • She used applications and tools such as Google Suite, Slack, Hubspot, HootSuite, Zillow, MailChimp, Asana, Trello, ZoomInfo, Trulia, and DocuSign.
  • She can start ASAP.
  • She can work anytime for any part-time or full-time position.
Predictive Index Behavioral Profile - Scholar

Strongest Behaviors
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Behavioral Summary

Jeli Marie is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.


Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2009 to July 2011 (26 Months)

Duties and Responsibilities:

  • Received inbound calls regarding their queries about booking, changing and canceling their hotel, flight and car reservations Answered multiple calls a day Called hotels, airlines and car companies regarding customers concerns Subject Matter Expert
  • Assisted new employees on the work around and the processes of the account Listened to their calls for quality purposes Took supervisor calls

Publishing Consultant / Sales

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2011 to August 2012 (12 Months)

Duties and Responsibilities:

  • Did outbound phone calls to aspiring authors and offered publishing packages that best suit their needs in publishing their books Did some follow up calls with the authors Offered marketing for their book Aegis People Support

Implementation Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2015 to July 2016 (12 Months)

Duties and Responsibilities:

  • Updated rates, availability, promos and photos on website Emailed hotel representatives to ask for updated information of the hotel Did weekly video group meetings with the direct client Trained on how to use a CRM and was tasked to train colleagues Responded to customer and client emails

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2016 to June 2017 (10 Months)

Duties and Responsibilities:

  • Resolved complaints, problems or questions while demonstrating professionalism and courtesy to customers.
  • Answered inbound phone calls and addressed customer's inquiries about buying or selling on the website Provided first call resolution to client inquiries on technical issues by using active listening skills and thorough knowledge of company products/services

Logistics Assistant

Industry:

Others

Employment Period:

August 2017 to September 2018 (13 Months)

Duties and Responsibilities:

  • Created, processed and edited orders
  • Updated orders tracking and invoice numbers
  • Created end of day reports Submitted tracking and invoices
  • Maintained vendor’s portal ,making sure there are no pending orders, no cancellations and changes

General Virtual Assistant

Industry:

Others

Employment Period:

July 2018 to June 2022 (46 Months)

Duties and Responsibilities:

  • Followed a script-driven call flow and handle questions and objections
  • Gauged seller motivation
  • Input data into a CRM (Zillow) form
  • Send SMS to possible leads
  • Sourced leads and perform skip tracing
  • Completed property research and comparative market analysis (comparable)
  • Created basic spreadsheets using Google Sheets or Excel Managed Leads
  • Set up accounts for Facebook, Twitter, Instagram, and LinkedIn
  • Created and posted contents in
  • Facebook and Instagram
  • Performed graphic design using Canva
  • Replied to messages and comments
  • Created email campaigns
  • Created lists on where to send email campaigns
  • Responded to emails
  • Organized Email

Client Services Representative

Industry:

Others

Employment Period:

February 2023 to December 2023 (9 Months)

Duties and Responsibilities:

  • Send Construction updates to clients and brokers Request registration updates from developers via email
  • Send title updates to clients and brokers Update necessary details in the CRM (Registration dates, construction updates, etc)  Saved client’s documents in there respective Gdrive.
  • Mark up & send clients working drawing and other documents via Docusign
  • Responded to clients queries about build updates and title updates
  • Created presentations for clients
  • Requested information from client that the builder needs
  • Maintained good relationship with the clients by responding to there queries and keeping them up to date in all necessary updates

Real Estate Executive Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

May 2024 to September 2024 (3 Months)

Duties and Responsibilities:

 Administrative Tasks:
  • Email Management
    • Manage the agent's inbox and calendar efficiently
  • Calendar Management
  • Create and manage tasks for the real estate agent
  • Data Entry
  • Maintain the agent's CRM (Customer Relationship Management) system
  • Enter listings into MLS (Multiple listing services directory)
  • Prepare seller disclosure packets prior to on market date
  • Order and scheduling of listing photo/vid shoot
  • To undergo training for transaction coordinating for seller and buyer sides Participate in weekly meeting recap
Client Communication:
  • Complete assigned client touch points (emails, mailers, comment on social posts)
  • Prospect the agent's client database via phone texts, or emails
  • Create Comparative Market Analysis (CMAs) for past clients for annual financial review
  • Create and edit email templates via messaging platforms
  • Coordinate with third-party service providers such as pest and home inspectors
Marketing & Social Media:
  • Create and curate content for social media
  • Write blog posts, newsletters, captions (assisted by AI)
  • Schedule and post content
  • Improve SEO and online visibility
  • Create both print and digital content using tools such as Canva
  • Perform basic editing of photo and video content
  • Design newsletters, brochures, flyers, postcards, and flipbooks
  • Manage newsletter recipient lists

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Electronics and Communication Engineering

Graduation Date:

January 1, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Google Apps, Slack, Hubspot CRM, Hootsuite, MailChimp, Asana, Trello, DocuSign,

INTERMEDIATE ★★

    Phone Support, Appointment Setting, Email Marketing, Email Support, Social Media ManagementCold CallingLead GenerationLogisticsSales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment:
  • Speed Test Result: https://www.speedtest.net/result/14331549335
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name:
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.65/hr

Ailyn

Candidate ID: 481980


ADVANCED

    Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills...

INTERMEDIATE

    Email Marketing, Email Handling, Calendar Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.65 per hour or $USD 749.96 per month

Full Time: $USD 8.65 per hour or $USD 1499.92 per month

Remote Staff Recruiter Comments

  • She has 12 years of work experience as a Virtual Assistant in Real the Estate, Non-Profits, and Advertising/Marketing industries.
  • She has a degree in Bachelor of Science in Secondary Education
  • She is proficient in performing the following task:
    • Calendar Management
    • Email Marketing
    • Lead Generation
    • Appointment Setting
    • File Management
    • Managing Rental Properties
    • Invoicing 
    • Telemarketing
  • She has basic knowledge of SEO and processing Accounts Receivable and Payable 
  • She is adept at using the t and applications like:
    • Trulia
    • Zillow
    • Slack
    • Microsoft Office 365
    • Google App
    • Adobe Acrobat
    • DocuSign
  • As an Executive Assistant she has experience in doing the following tasks:
    • Overseeing email correspondence
    • Arranging significant meetings, whether virtual or face-to-face
    • Handling various appointments, both work-related and personal
    • Managing social media activities and communication
    • Compiling and maintaining digital files
    • Collecting information
    • Crafting presentations
    • Handling reservations and bookings of various types
    • Maintaining and refreshing contact databases
    • Coordinating and overseeing all scheduling and calendars, among other tasks.
  •  She can start as soon as possible. For any full-time or part-time position

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Ailyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Ailyn will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ailyn is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Transaction Coordinator

Industry:

Others

Employment Period:

February 2021 to November 2022 (21 Months)

Duties and Responsibilities:

  • Setting up appointments
  • Closing deals
  • Verifying information

Affiliate Assistant

Industry:

Others

Employment Period:

August 2019 to December 2020 (15 Months)

Duties and Responsibilities:

  • Checking affiliate emails & calendar
  • Coordinate with affiliates for upcoming promotions
  • Update external JV promo stats
  • Update receipt stats
  • Update stats from Incoming Promotions (For the first 3 days after they promote)
  • Update affiliate Accounts Receivable information on Dashboard
  • Check Stripe for disputes

Virtual Assistant

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

April 2010 to April 2011 (12 Months)

Duties and Responsibilities:

  • Calendar management
  • Email handling
  • Customer support
  • Transcription
  • Lead mining
  • Google drive

Virtual Assistant/SEO Consultant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2010 to June 2011 (12 Months)

Duties and Responsibilities:

  • Realeflow upload listings
  • Social Networking Site Management
  • Calls to Prospect Sellers / Buyers pre-qualifying

Virtual Assistant/ /SEO Consultant/Transaction

Industry:

Property / Real Estate

Employment Period:

January 2012 to July 2018 (78 Months)

Duties and Responsibilities:

  • Real Estate Posting
    • MLS Listing
    • Trulia
    • Zillow
    • Redfin
    • Postlets
    • Cartavi – Docusigning (electronic signing) 
  • Setting up Appointment for Showing / Clients
  • Lead Generation
  • Can post, renew and repost ads
  • Managing Rental Properties
  • Managing Google calendar
  • Follow-up on Prospect buyers and tenants
  • Uploading files via dropbox.com
  • Scheduling Home Inspection and Radon Test
  • Creating Contracts –Lease Agreements, Listing Agreement, Offers, Commercial Listing etc.

Executive Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

March 2023 to July 2023 (4 Months)

Duties and Responsibilities:

  • Email management
  • Scheduling meetings via Zoom or in person
  • Managing appointments
  • Social media management and communication
  • Creating presentations
  • Managing and updating contact lists
  • Scheduling and managing all calendars.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

March 30, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills,

INTERMEDIATE ★★

    Email MarketingEmail HandlingCalendar Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: https://www.speedtest.net/result/14775091461
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized Desktop
  • Processor: Intelcore i3
  • Operating System: Windows 10

All-inclusive Rate: USD $6.69/hr

April

Candidate ID: 481686


ADVANCED

    Customer Service, Clerical Skills, Digital Marketing, Customer Handling...

INTERMEDIATE

    CRM, Slack, Microsoft Office...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.67 per hour or $USD 664.88 per month

Full Time: $USD 6.69 per hour or $USD 1159.61 per month

Remote Staff Recruiter Comments

April has 15 years of experience working in the BPO and Retail industry
She spent her career in the BPO industry as Customer Service Representative, Technical Support, and Healthcare Support Associate for 8 years where she performed the following tasks:
  • Answering customer billing, order, and invoice inquiries
  • Troubleshooting devices 
  • Account Activation
  • Customer retention
  • Upselling
  • Handling inbound and outbound calls
  • Email and chat support
  • Book appointments with Doctors
  • Advise clients about insurance plans
She was also a former Overseas Filipino Worker who worked as an Administrative Assistant for almost 7 years where she carry-out tasks like updating files, sending emails, and answer inquiries through phone calls
She is proficient in using the following tools:
  • Microsoft Office Suite (Word and Excel)
  • Cisco
  • Atlas
She can start immediately
She is amenable to working a dayshift schedule for either full-time or part-time roles

Predictive Index Behavioral Profile- Altruist
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

Behavioral Summary

A pleasant and extraverted person, April is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make her readily approachable. April gets along easily with a wide variety of people.

Her drive is directed at working with and for others. She derives particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, April can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Works at a faster-than-average pace; is attentive to details and both quick and accurate in handling them. 


Employment History

Level II Customer Care Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2008 to January 2010 (16 Months)

Duties and Responsibilities:

  • Delivering World Class Customer Service and Building Customer Satisfaction and Loyalty.
  • Troubleshooting the product and services to best fit their needs and expectations.
  • Identifying, researching and solving customer’s issues/complaints. Issues such as Billing, Financial and Technical problems.
  • Answering phone calls to respond to orders, general inquiries, invoice questions.

Administrative Assistant

Industry:

Employment Period:

October 2011 to May 2017 (67 Months)

Duties and Responsibilities:

  • Answering and receiving phone calls.
  • Sending faxes and emails in matters related to the office jobs and related works.
  • Filling documents as per the requirement of the Manager and by updating files and registers related to attendance and work of the staff.
  • Checking Telegraphic Transfers from clients.

Technical Support / Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2018 to April 2023 (62 Months)

Duties and Responsibilities:

  • Responsible for answering and resolving advanced product technical-support questions received from customers.
  • Guidance of the users to support them in becoming more productive
  • Support in the development of programs to train the customer on how to properly use the products
  • Evaluation of the systems' problems to recommend enhancements

Healthcare Support Associate (Part-time)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to March 2023 (26 Months)

Duties and Responsibilities:

  • Greeting Customer in a friendly, professional manner.
  • Furnishing members and Health care practitioners with details regarding members benefits.
  • Provide pre-authorization for medical treatment, and outline information regarding co-payments
  • Advise current and prospective members about the most suitable plans based on their needs.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Information Management

Graduation Date:

April 30, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Clerical Skills, Digital Marketing, Customer Handling,

INTERMEDIATE ★★

    CRMSlackMicrosoft Office

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14307715606
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: RYZEN 5
  • Operating System: Windows 11

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.