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• Doreen worked in a bank for 13 years. She started as a Customer Service Assistant and became a Marketing Officer after around 9 years.
• In 2019, she shifted to remote working and provided her services to real estate clients where she performed the following:
  • Virtual Assistance
  • Lead Research and Generation
  • Email Marketing and Campaign
  • Data Mining
  • Digital Marketing 
  • Data Entry
  • Administrative task
  • Customer Service
  • Marketing Assistance
• She can generate 50 leads/hour.
• She had a chance to create automation workflow for an email campaign of one of her clients but most of her experience is manual email follow-up to leads.
• She is proficient in MS Office Apps, CRMs like HubSpot and Salesforce, LinkedIn, Sales Navigator, and Apollo.
• She is knowledgeable in Trello and Canva.
• She is available anytime and open for any full-time or part-time position.

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
• With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.

Doreen is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Doreen plans ahead, double checks, and follows up carefully on decisions and actions.

• Ramielle has been working for 4 years. She has performed various medical roles in different companies where she supported the following tasks:
  • Virtual Assistance
  • Insurance verification
  • Billing
  • Patient Intake Appointment
  • Scheduling
  • Verification Fee Calculation
  • Customer Service
• She has catered to a client in the US.
• She is proficient with MS Word, MS Excel, and Athena. 
• She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

• Angel has a 5 years professional work experience in the BPO industry handling Insurance, Healthcare, Financial, Sales and Leasing account where she supported the following roles:
  • Telemarketing
  • Lead Generation
  • Appointment Setting
  • Inbound and Outbound phone support
  • Sales and Retention
  • Warm and Cold calling
  • B2B  and B2C Campaign
  • Customer handling
• She have an experience handling clients from Australia, UK, US, New Zealand and South Africa.
• Excellent comms skills.
• She's passionate in sales, was recognized as the top performer of the year and was promoted to a Team leader position.
• She is available to start immediately. Also, open for full-time.

• Strongly venturesome in taking risks and focusing on the future; almost exclusively concerned with where they’re going rather than either how they’ll get there, or where they’ve been. Very adaptable; solves problems as they occur rather than through advance planning.
• Makes decisions and takes action, even when there’s an absence of proof confirming their decision. Comfortable operating outside of traditions, Angel Rose pursues strongly innovative ideas, even in the face of failures or popular opposition.
• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.

Angel Rose is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

• Norlito, former OFW and freelance photogrpaher has been working for almost 20 years in the Industrial Equipment, Manufacturing, Steel, Construction and Buy & sell industries where he handled and performed roles such as Procurement Officer, Engineer, Procurement Specialist, Purchaser/Buyer and Market researcher. He holds a bachelors degree in Business Administration major in Marketing and Advertising Management.
• He was exposed to the following tasks:
  • Advertising
  • Market research
  • Supplier and vendor management
  • Purchasing and porcurment
  • Material Sourcing
  • ISO Documentations & Procedures
  • Logistics
  • Contract Management
  • Administrative tasks
• He is proficient in using tools such as MS Office and ERP Systems (SAP, Cassius).
• He can start ASAP, amenable to working any shifts and open to any full-time or part-time roles.

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

• Nash has been working since 2012.
• She was a former OFW for 5 years as a Customer Service Representative, Admin Assistant, and HR Manager.
• She was able to manage her own Business (Mini Call Center) where she had her agents handling TeleMarketing Accounts performing Lead Generation, Virtual Assitant tasks, and Customer Service.
• She recently worked as a Sales Development Representative & Lead Generation Specialist. She supported the following tasks:
  • Generating and qualifying leads 
  • Sales 
  • B2B marketing
  • Appointment Setting
• She also had a part-time job in the Real Estate Industry for a US client where she performs tasks like cold calling and appointment setting.
• She is proficient with Microsoft Office, LinkedIn Sales Navigator, Salesforce, Zoom Info, outplay and JobStreet.
• She is familiar with Dropbox and Hubspot.
• She can generate 100-150 leads/day. 
• She can start immediately. She is amenable to working any shift for any part-time or full-time position.

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary

Fredie is a certified bookkeeper with over twenty years of experience in the Accounting Industry

Has extensive experience in MYOB from set-up, installation, and application

Installed and trained clients in the use of MYOB

Maintained ledgers and trial balance

Prepared monthly bank reconciliation statements

Recorded purchases and payables

Reconciled POs with payments

Prepared financial statements, profit and loss, and cash flow

Extensive experience in Accounts Payables and Receivables

He is open to both part-time and full-time positions and is available to start one week after getting hired
 

Predictive Index Behavioral Profile - Guardian

https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Fredie  is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Fredie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Chinas has over six years of customer service experience

She has provided assistance to customers in the US in the motor and financial industry

Did basic troubleshooting for customers having issues with the safety devices attached to their vehicles

Processed activation and reactivation of accounts in the system

When she handled the financial account she answered inquiries regarding billing and subscriptions

Process waiving of fees for customers with delayed payments

Assist in setting up disputes and fraud investigations

She is open to both part-time and full-time positions and is available to start immediately

 

Predictive Index Behavioral Profile - Promoter

https://www.predictiveindex.com/reference-profile/promoter/

Strongest Behaviors:

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

China is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to China to be liked and accepted, and she express herself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

• Sofea has been working for 5 years. She has performed various roles in different companies where she supported the following tasks:
  • Email Management
  • Calendar Management
  • Social Media Management
  • Booking Appointment
  • Email Marketing
  • Data Entry 
  • Basic graphic design
• Since 2020 she started her freelance career and worked with UK clients as a Virtual Assistant. 
• She is proficient in Microsoft tools, Google Suite, and Canva, 
• She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Methodical, steady, and even-paced; loses productivity when interrupted.
• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

• Roma is a graduate of Production Design
• She has 4  years of relevant work experience in E-learning, Food and Beverage, and Pharmaceutical companies
• She has worked with clients based in Australia, Canada, US, and Philippines 
• She is adept at doing the following tasks:
  • Market research and analysis
  • Data Analysis
  • Marketing Plan
  • Social media content and management
  • Content mapping
  • Sales management
  • Events coordination
  • Project Management
  • Video and Photo Editing
  • Script writing
  • Content writing
• She has experience with SEO (on page and off page) and has done keyword research and SEO strategies 
• She has also done executing paid ad campaigns for Facebook, Instagram, and LinkedIn 
• Her biggest campaign was for brand awareness project that resulted for 20 percent increase for following on her clients social media accounts
• She is proficient in using the following tools:
  • Adobe Creative Suites
  • Canva Pro
  • SketchUp Pro 8
  • Adobe Premiere
  • Final Cut X
  • Google Ads
  • Google Analytics
  • Facebook Ads
  • YouTube Ads
  • Instagram
  • LinkedIn
  • SEMrush
  • Asana
  • WordPress
  • Keynote
  • Mailchimp
  • HubSpot
  • Salesforce
  • Hootsuite
• She is available to start immediately and is amenable to working on a dayshift schedule for any full-time role.

Predictive Index Behavioral Profile - Maverick
https://www.predictiveindex.com/reference-profile/maverick/
 

Strongest Behaviors

• Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
• Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
• Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.

Behavioral Summary

A very independent, confident, decisive, self-starter, intense and driving. She has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

• Zee has over 10 years of experience in successfully leading cross-functional teams, driving operational excellence, and achieving business objectives. 
• Even though she is a graduate of Computer Science, it did not stop her from pursuing a profession in customer service primarily in the finance sector.
• From 2011 to 2021, she was employed in a financial corporation where she climbed the corporate ladder.
• She started as a Finance Services Representative, got promoted to Team Leader, eventually, she became a Manager, and then the AVP for Customer Service.
• She is an expert in performing the following:
  • Performance management
  • SOP creation and implementation
  • Coaching
  • Quality evaluation
  • Recruitment support
  • Team development
  • Social media management
• She utilized software and applications such as Genie, Salesforce, HubSpot, Workforce Management System, MS Office (Excel, 365, Teams, Outlook), eHarmony, Monday.com, and Trello.
• She can start ASAP.
• She prefers working the day shift to any part-time or full-time position.

• Janelle has been working for 8 years in a manufacturing, banking, and IT business solutions company.
• She is confident in creating data points from different systems like Hubspot and google analytics.
• She is adept with email marketing, end-to-end project management, and social media management.
• With her relevant work experiences in doing digital marketing campaigns, she has strengthened her creativity and analytical skills.
• She is proficient in the following applications:
  • MS Office, SharePoint
  • CRM - SAP, Salesforce, Hubspot
  • Marketing automation tool - Marketo, Hubspot, Mailchimp, Salesforce Pardot
  • Content Management System - Adobe Experience Manager
  • Data Visualization - Power BI
  • Web Analytics - Google Analytics
  • E-commerce Platform - Magento
  • Graphic Design Platform - Canva

Predictive Index Behavioral Profile - Collaborator
https://www.predictiveindex.com/reference-profile/collaborator/

Strongest Behaviors

• Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur.
• Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.

Behavioral Summary
Janelle is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

• Sheryl worked as Executive Virtual Admin Assistant.
• Her tasks includes:
  • Lead Generation
  • Data Entry
  • Schedule Management
  • Social Media Posting
• She also worked as IT Service Desk Analyst
• She installed and performed minor repairs on hardware and software.
• She evaluates problems on applications, networks, servers and technical issues.
• She handled Active Directories and Office 365.
  • Password reset
  • Account Unlock
  • Ticket Creation
• She used:
  • Citrix
  • Active Directory
  • RingCentral
  • Avaya
  • Team viewer
  • AWS
  • Zendesk
  • Remedy
  • ServiceNow
  • Teams
  • Outlook
  • GSuite
  • Excel
  • Powerpoint
  • VMware
• She can Start ASAP

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
• Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Sheryl is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Sheryl gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.