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• Diezl has been working for 7 years in the BPO industry.
• Her expertise is Inbound Calls, Outbound Sales, Email Support, Chat Support, Email Support, and Customer Service.
• She handled telco and retail account.
• She worked with clients that cater to US and UK. 
• She can start immediately. Open to work full-time. 

• Billing and Collections
• Bank Reconciliation
• Invoice processing
• Journal entries
• Inventory
• Account Receivables and Account Payables
• Email management 
• Data entry

• ERP
• Peachtree
• Quickbooks
• Xero
• Google Workspace
• Microsoft Office

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and coworkers. Doesn’t easily change.

• Tina has been working since 2016 and has handled roles such as real estate virtual assistant, Technical support representative and Customer support specialist within BPO and real estate industries.
• She honed her skills in:
  • Customer support
  • Email and chat support
  • Technical support
  • Data entry
  • Calendar management
  • Inbound calls 
  • Data entry 
  • Team management
• She has worked with a US client
• well versed with the following software tools:
  • Salesforce
  • Intercom
  • Callaction.com
  • Google suite
  • Trello
  •  Intercom
  • Salesforce
  • follow up boss
  • Canva
  • Animoto
  • Zillow  
• She can start immediately for Full time position.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ma. Cristina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• Marcel has been working for 10 years mostly in BPO industries
• His skills includes the following:
  • Customer Service
  • Inbound & Outbound Sales
  • Email & Chat Support
  • Doing upselling
  • Data Entry
  • Workforce Analysis
• Proficient in using these tools/technologies:
  • MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
  • Slack
  • Zendesk
  • livechat
• He's eyeing towards handling non voice accounts and is available to start immediately

Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.

• Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
  • Data Entry
  • Document processing
  • Contract and agreement preparation
  • Calendar management
  • Email management
  • Appointment Setting
  • Customer service
  • Lead Generation
  • Cold Calling
• • Basic bookkeeping and record maintenance
  • Market research
  • Social media marketing
• She is proficient with the following tools:
  • MS Office (Word, Excel, Outlook, OneDrive)
  • Hubstaff
  • Xero
  • Time Doctor
  • Calendly for calendar and scheduling
  • ASANA for project management
• She can start immediately for any full-time or part-time position.

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

• Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
  • Admin Support
  • Managed office operations
  • Inventory
  • Invoices and Financial Reports
  • Sales
  • Email Handling
  • Setting Appointments
  • Monitoring admin employees' work attendance and performance evaluations
• She is adept in using tools and applications like:
  • Microsoft Office 365
  • SAP
  • BlueBream
  • Google App
  • Autodesk
  • Zoho One
  • Outlook
  • SAP Software
  • Telum
  • Hubspot
  • Events Air
  • Workday
• She can start immediately.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.

Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.

With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US 
  • Marketing Analysis
  • WordPress Management 
  • Payment Processing
  • Taking Minutes of the Meeting 
  • Phone and Chat Support 
  • Calendar and Email Management
  • Appointment Setting
  • Lead Generation
  • Skip Tracing
  • Reporting
  • Data Management
  • Property Management
  • Social Media Marketing
  • SEO
• She has good communication skills.
• She is proficient with
  • Microsoft Office
  • WordPress
  • AppFolio
  • Dotloo
  • Mojo
  • Monday.com
  • Canva.
• She can start immediately for a part-time position and need two weeks' notice for a full-time position.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Reslyn, who takes responsibilities very seriously.

• Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
• She is proficient in supporting the following:
  • Bookkeeping
  • Data entry
  • Accounts payable management
  • Accounts receivable management
  • Invoice processing
  • Property Listing
  • Database management
  • Bank reconciliation using Xero
• Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
• With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
• She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
• She can start anytime.
• She is amenable to working in any time zone for either part-time or full-time roles

Strongest Behaviors

• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.

• Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
• She has Certifications in:
  • Social Media Management
• She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
• She used the following tech stack:
  • Chat GPT
  • Google Suites
  • Canva
  • ClickUp
  • Asana
  • Capcut
  • WordPress
  • Frame.io
• She can start immediately and is open for full-time and part-time positions.

• Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
• Teaches and shares; generally interested in working collaboratively with others to help out.
• Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.

Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.

• Vince has been a web developer for around 7 years working for local and offshore clients within NGO, IT & Construction industries.
• He was able to cater clients based in Australia, Korea, and US 
• He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
• He has also experience working with eCommerce websites using themeco
• Skilled in using these tools/technologies:
• WordPress
• WooCommerce
• PHP
• CodeIgniter
• Laravel
• MySQL
• HTML, CSS, Javascript
• Bootstrap
• ACF (Advance Custom Fit)
• Asana 
• ClickUp

• Vince has been a web developer for around 5 years working for local and offshore clients within NGO, IT & Construction industries.
• He was able to cater clients based in Australia, Korea, and US 
• He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
• He has also experience working with eCommerce websites using themeco
• Skilled in using these tools/technologies:
  • WordPress
  • WooCommerce
  • PHP
  • CodeIgniter
  • Laravel
  • MySQL
  • HTML, CSS, Javascript
  • Bootstrap
  • ACF (Advance Custom Fit)
  • Asana 
  • ClickUp
• For website builders, he is adept in using Elementor and WP Bakery.
• He can customize themes and plugins as well.
• He has also do stagging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
• He also do communicate with clients in terms of gathering requirements and doing progress report 
• He has also worked as Project Manager, where he oversee the workload allocation 
• Has background also with SEO, able to work on Google Analytics, eCommerce analytics, Google Search console and with use of Yoast SEO. He also has experience with on-page SEO, google tag manager, and backlinking 
• Has basic experience in graphics design, social media management and network administration
• He is available to start immediately for part-time

• Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
• Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
• Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

• MS Office
• Shopify
• Zendesk
• AS400

• Phone, email, and chat handling
• Maintaining confidential customer data Troubleshooting equipment and system issues
• Processing orders, tracking orders, and assisting with payments.
• Making recommendations based on extensive product knowledge.
• Account management
• Promotion of available products.
• Fraud investigation and prevention.

• He developed and designed websites using CMS platforms like WordPress, Wix, WooCommerce, and others.
• Managed projects and a team of 18, ensuring client satisfaction and efficient project delivery.
• Worked in various roles such as Web Developer, Graphic Designer, and Project Manager across different industries, enhancing his versatility.

• He is proficient in Adobe XD and Figma for mockup designs.
• Skilled in video editing for marketing and testimonials.
• Competence in handling multiple CMS and coding platforms.

• Developed numerous websites from scratch, employing various CMS platforms, highlighting his technical expertise.
• Designed impactful graphics for marketing and social media, demonstrating his creative abilities.

• Web Development: Proficient in PHP, HTML/HTML5, CSS/CSS3, Javascript, and JQuery, with over six years of practical experience. He can edit plugins and themes. He can convert PSDs to WordPress/HTML/CSS.
• CMS Platforms: Expertise in WordPress, WooCommerce, Wix, Shopify, and ClickFunnels.
• Design Tools: Advanced skills in Adobe Photoshop, Illustrator, and InDesign.
• Email Marketing: Basic skills in email marketing, integrating email campaigns with web and social media strategies.

• Digital Marketing: Basic knowledge in Email marketing, SEO, and Social Media Marketing

• Drive to protect the company against risk by doing things in general accordance with established standards.
• Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
• Detail-oriented and helpful; works comfortably as part of a team and often checks work.