Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

What you get when you partner with us

  • Highly Vetted and Work Ready Remote Staff
  • Payroll and Benefits Administration
  • 24 x 7 Support + Dedicated HR Business Partners
  • Replacement Guarantee
  • Transparent Billing and Invoicing
  • FREE Privacy-First Work Monitoring Tool
  • FREE People and Culture Engagement Programs

*Avail them via any of our packages: Regular Staffing, Contingent Staffing, EOR, Executive Search, Recruitment-Only Service

 

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Candidates:

579

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $9.64/hr

Therese

Candidate ID: 440794


ADVANCED

    Academic Research, Academic Writing, Administrative Support, Analytical Skills...

INTERMEDIATE

    Account Management, Ad Design, Administrative Skills, Analytical Review...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.64 per hour or $USD 835.04 per month

Full Time: $USD 9.64 per hour or $USD 1670.08 per month

Remote Staff Recruiter Comments

Therese Angelica “Anj” is a dedicated legal professional with over six years of comprehensive experience in the legal field, encompassing litigation, corporate legal support, real estate law, contract management, and client stakeholder liaison. Her background includes work with both Philippine law firms and global business process outsourcing companies, supporting a diverse range of jurisdictions including Australia, North America, EMEA, and APAC.

Anj previously worked with Remote Staff in 2022, where she supported an Australian legal firm remotely, gaining hands-on experience with Australian legal documentation and filing systems. 

Work Experience Summary:

Senior Paralegal – Local Law Firm (Philippines)

  • Drafted legal pleadings, contracts, demand letters, and company resolutions
  • Handled litigation and corporate accounts including labor disputes, family, real estate, and criminal law
  • Represented corporate retainer clients in labor-related proceedings
  • Managed 30–40 active cases simultaneously

Paralegal (Remote) – Australian Law Firm (via Remote Staff)

  • Drafted demand letters and legal pleadings
  • Utilized eLodgment, Australia’s digital court filing system
  • Gained insight into Australian legal workflow and court practices

Contract Management Specialist – Global Tech Operations Center

  • Oversaw end-to-end contract lifecycle management for multinational clients
  • Handled global contracts across North America, LATAM, EMEA, and APAC
  • Liaised with internal legal teams, vendors, and corporate stakeholders
  • Tools used: Salesforce, DocuSign, Lying Hub, Google Workspace, MS Office

Key Strengths:
  • Solid background in both litigation and corporate law support
  • Familiarity with Australian legal practices, tools, and remote workflows
  • Strong stakeholder communication skills across global regions
  • Highly organized and capable of managing high volumes of cases
  • Comfortable working under pressure and independently
She can start immediately and is amenable to full-time work arrangements.

Predictive Index Behavioral Profile - Artisan

Strongest Behavior
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.
Behavioral Summary

Therese Angelica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Therese Angelica plans ahead, double checks, and follows up carefully on decisions and actions.

  • Anj has been working for over 3 years within the Law/Real Estate industries.
  • She has skills/expertise in doing the following:
    • Administrative Assistance
    • Legal Research
    • Drafting Legal documents (e.g. demand letters, affidavits & pleadings)
    • Case Management
    • Contract Reviews
  • Adept in using the following tools/technologies:
    • MS Office Applications
    • MS Teams
    • Google Sheet & Docs
    • Canva (for basic creatives)
  • She is available to start immediately for part-time

Employment History

PARALEGAL VIRTUAL ASSISTANT

Industry:

Law / Legal

Employment Period:

April 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Organizing and maintaining case files, including documents, evidence, and other relevant materials.
  • Reviewing legal documents, summarizing them, and identifying key information.
  • Conducting legal research, finding relevant precedents, and preparing summaries for lawyers.
  • Drafting legal documents such as briefs, pleadings, and correspondence.
  • Assisting with court logistics, including filing documents, preparing briefs to counsel, and taking documents to court.
  • Managing the discovery phase of a case, including interviewing clients and witnesses.
  • Providing administrative support to lawyers and other legal staff. *Communicating with clients and other stakeholders.
  • Depending on the area of litigation, paralegals may also be involved in tasks such as preparing exhibits for depositions or managing complex electronic discovery.

LITIGATION PARALEGAL

Industry:

Property / Real Estate

Employment Period:

May 2019 to March 2020 (10 Months)

Duties and Responsibilities:

  • Provides critical support in litigation cases to ensure effective case management.
  • Prepares a wide range of legal documents, including pleadings, motions, and briefs, with accuracy and attention to detail.
  • Assists counsels with trial preparation by organizing evidence, preparing exhibits, and coordinating witness schedules.
  • Conducts thorough legal research to support case strategies and legal arguments.
  • Monitors case progress and deadlines to ensure timely completion of all tasks.
  • Collaborates with legal teams to develop and implement effective case strategies. *Ensures compliance with all legal requirements and court procedures.

PARALEGAL

Industry:

Law / Legal

Employment Period:

July 2020 to October 2023 (39 Months)

Duties and Responsibilities:

  • Provides advanced legal support and expertise in managing cases.
  • Contributes significantly to the successful resolution of cases while maintaining adherence to deadlines and legal requirements.
  • Manages client files efficiently to ensure all necessary documentation is organized and accessible.
  • Conducts in-depth legal research to support case strategies and legal arguments.
  • Drafts intricate legal documents, including briefs, motions, and contracts, with precision and attention to detail.
  • Supervises junior paralegals, providing guidance and oversight to ensure high-quality work.
  • Oversees discovery procedures, including the collection, review, and production of documents.
  • Prepares witnesses for depositions, ensuring they are well-informed and confident.
  • Actively collaborates with lawyers and clients throughout the legal process to ensure effective communication and case strategy alignment.

Contract Management Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

November 2023 to December 2024 (13 Months)

Duties and Responsibilities:

  • Utilizes extensive experience to manage high-value agreements effectively.
  • Leads the creation, negotiation, and administration of complex contracts within the organization.
  • Ensures all contracts comply with legal requirements and align with business objectives.
  • Implements best practices in contract management to optimize organizational performance.
  • Provides strategic guidance on contract-related matters to senior management.
  • Conducts thorough reviews and assessments of contract terms and conditions.
  • Facilitates smooth communication and collaboration between stakeholders during contract negotiations.
  • Monitors contract performance and addresses any issues or disputes promptly.
  • Continuously updates knowledge on industry trends and legal regulations to maintain compliance and improve contract management processes.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Management

Graduation Date:

April 12, 2019

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Law

Major:

Juris Doctor

Graduation Date:

July 23, 2024

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Academic Research, Academic Writing, Administrative Support, Analytical Skills, Legal Writing, Paralegal,

INTERMEDIATE ★★

    Account ManagementAd DesignAdministrative SkillsAnalytical ReviewArticle Submission

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 97.15, Upload: 15.36
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Apple
  • Processor: M3
  • Operating System: MacOS X

All-inclusive Rate: USD $7.67/hr

April

Candidate ID: 440190


ADVANCED

    Customer Service, Customer Retention, Organizational Skills, Time Management...

INTERMEDIATE

    Business Analysis, Lead Generation, Technical Support, Reporting Analysis...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.67 per hour or $USD 664.88 per month

Full Time: $USD 7.67 per hour or $USD 1329.77 per month

Remote Staff Recruiter Comments

  • April started her career as a chat support agent where she did billing inquiries, handling bank statements and other related tasks asked me being a Customer Support Representative. She also did technical support for MS OS, Apple Mac and VoIP
  • She then worked as a biller for an insurance companies based in the US.
  • She worked for a general VA for an e-Commerce account where she did the following:
    • Assisted two different Clients in handling end to end process for order entry thru woo commerce,
      invoicing, inventory, customer support.
    • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
    • Communicate with onshore designers to finalize custom designs.
    • Other administrative tasks such as lead mining, creating sales reports and email management.
  • She also worked with a RE US agency where she was tasked to re-assess the market value of a property. She does Broker's Price Opinion.
  • She is knowledgeable with the following tools:
    • Craigslist
    • ProAgent
    • Listing Booster
    • Trulia
    • Zillow
  • She can start immediately.

Employment History

Chat Support Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2012 to January 2013 (12 Months)

Duties and Responsibilities:

  • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of me being a Customer Support Representative.
  • Do technical support and are knowledgeable to address issues using current Microso Windows OS and Apple-Mac.
  • Trouble shoots Voice Over Internet Protocol ("VoIP") issues for USA and Canada customers of magic Jack
  • Offer and up sell customer packages for magic Jack products
  • Dispatches local technicians to customer's premises when issues were not fully addressed thru online inquiry.

Real Estate Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to June 2015 (15 Months)

Duties and Responsibilities:

  • Trained to make a re-profiling of real estate assets such as re-assessing the current market value of a property.
  • I do Marketing at Craigslist, ProAgent, Listing Booster, Trulia, Zillow, etc. I also assist on filing documents and contracts for buyers to sign.
  • I do Brokers Price Opinion (BPO and Inspection).
  • I am aware and I deal with Web Sites like SingleSource, VRM, Pyramid, Aspen, Resnet, Equator, HECM, etc.

Customer Service Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to March 2016 (6 Months)

Duties and Responsibilities:

  • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of from me being a Customer Support
  • Assisting Health Insurance benefit concern
  • Outbound calls to providers/Medical Group.
  • Sending out back office reports.

Health Maintenance Organization Biller

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to June 2017 (13 Months)

Duties and Responsibilities:

  • Outbound calls to Insurance/Provider relation and gather reports for claims status.
  • Process and address claims issue to have the claim paid accordingly.
  • Send out emails to provider relation and back end reports.

General Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2017 to August 2019 (22 Months)

Duties and Responsibilities:

  • Assisted two different Clients in handling end to end process for order entry thru WooCommerce, invoicing, inventory, customer support.
  • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
  • Communicate with onshore designers to finalize custom designs.
  • Other administrative tasks such as lead mining, creating sales reports and email management.

Recruitment Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2019 to April 2022 (31 Months)

Duties and Responsibilities:

  • Source new applicants through Facebook, Linkedin, Kalibr, Bossjobs, Kalibr and other sourcing websites.
  • Screen application and qualify applicants before we move them for initial interviews.
  • Handle Initial assessment by preparing a set of questions to evaluate applicant's behavior and qualification.
  • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
  • Other administrative tasks such as creating and submitting reports, responding to online inquiries.

Recruitment Specialist

Industry:

Manufacturing / Production

Employment Period:

April 2022 to August 2022 (4 Months)

Duties and Responsibilities:

  • Screen application and qualify applicants before we move them for initial interviews in Asana.
  • Handle Initial assessment by preparing a set of questions to evaluate the applicant’s behavior and qualification.
  • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
  • Conduct a Background check.
  • Handle Offer call and prepare offer letter & NDAs
  • Execute onboarding
  • Other administrative tasks include creating and submitting reports and responding to online inquiries.

Recruitment Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2022 to March 2025 (29 Months)

Duties and Responsibilities:

  • Source and manage Job boards to gather and collect potential applicants.
  • Conduct background checks for endorsed candidates.
  • Setup and facilitate client calls.
  • Ensure all tracker and reports are accurate and updated.
  • Keeps track of the total number of all the applications received across all job boards.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Hospitality Management

Graduation Date:

January 1, 2012

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Business Studies/Administration/Management

Major:

General Education

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Customer Retention, Organizational Skills, Time Management, Interpersonal Skills, Critical Thinking, Email Handling, Phone Support, Research, Recruiting, Data Entry,

INTERMEDIATE ★★

    Business AnalysisLead GenerationTechnical SupportReporting Analysis

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel Core i3
  • Operating System: Windows 10

All-inclusive Rate: USD $9.64/hr

Jireh

Candidate ID: 440115


ADVANCED

    Design Development...

INTERMEDIATE

    , Data Entry, , Illustration...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.64 per hour or $USD 1670.08 per month

Remote Staff Recruiter Comments

  • Jireh John has a degree in B.S. Information Technology .He has average communication skills with a slight local accent .He has 5 years solid experience with Web Development. He has good skills and experience working with programming languages that include PHP, HTML, HTML5, CSS, CSS3, Javascript and JQuery. He is highly skilled in converting PSDs to Wordpress/HTML/CSS and is proficient in developing responsive sites.
  • As for content management systems he is highly adept with Wordress and has background using Joomla as well.As a Wordpress developer he well-versed in designing, building and customizing websites. His platform of choice for eCommerce is Shopify and is highly knowledgeable in all facets of the program. He also has experience working with Woocommerce, BigCommerce, Elementor and Magento. Aside from being a web developer, he has adequate experience with SEO, SMO, SEM and SMM as well.
  • He is available to work immediately for Part time position.
Predictive Index Behavioral Profile - Operator 

Strongest Behavior
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jireh John has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jireh John will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


 

Employment History

Product Lister

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2018 to December 2019 (23 Months)

Duties and Responsibilities:

  • Create and manage digital ad campaigns to meet company targets.
  • Create and optimize marketing campaigns and strategies for multiple international markets simultaneously.
  • Optimize budgets and spend according to ad performance.
  • Liaise between sales, external partners, US marketing, and the account to effectively execute retailer-specific merchandising and promotional initiatives.
  • Analyze data to determine ways to optimize performance to improve conversion rates, open percentages, and other key metrics.
  • Provide regular performance reports to supervisors.
  • Make recommendations to continually improve performance by analyzing internal results, competitive data, and keeping on top of industry trends.
  • Document clearly defined action steps and recommendations

None-Voice Call Center Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2015 to January 2016 (12 Months)

Duties and Responsibilities:

  •  Create and manage digital ad campaigns to meet company targets.
  •  Data Entry
  •  Transcription
  •  Content Writing
  •  Proofreading
  •  Software Development
  •  Web Design
  •  Email/Chat handling
  •  Social Media Marketing
  •  Back Office Tasks
  •  App development
  •  Search Engine Optimization

Wordpress Developer/Designer

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2016 to December 2021 (69 Months)

Duties and Responsibilities:

  • Leads the DevOps team, a group of internal and contract web developers and UX/UI designers.
  • Performs front-end development - designing, building and customizing company websites using CMS like Wordpress and Joomla as well as Bootstrap framework (Acquired skills: HTML, HTML5, CSS3, CSS, PHP, JQUERY, JAVASCRIPT, MYSQL, WORDPRESS, JOOMLA, XML, AJAX).
  • SuiteCRM administrator - performs standard and basic configuration and administration, troubleshooting, module customizations and API integrations (Web services APIs like REST and SOAP).
  • Liaise with Sales and Marketing team to address operational needs as regards to the CRM.
  • Office exchange administrator - responsible in routine maintenance, user account configuration, handling support and escalations from Operations, and other email management tasks.
  •  Creates technical requirements, use cases for website and mobile development, specification documentation, as well as RFPs for contract development projects (web, mobile, shopping cart and payment systems, and other integrations). Creates wireframes designs, PSD mockups, and custom graphics using Adobe Photoshop and Adobe Illustrator.

Shopify Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2018 to December 2021 (47 Months)

Duties and Responsibilities:

  • Ecommerce niche creator or website (Part Timer)
  • Strong knowledge of liquid programming language 
  • Generated custom - tailored Shopify themes and altering pre - existing templates.
  • Act as a Shopify expert, specializing in all facets of the ecommerce platform.
  • Strong hands to Install & Customize new Shopify theme.
  • Clear concept of HTML5, CSS3, Javascript/Jquery.
  • Worked on other ecommerce platform like Magento, Woocommerce, BigCommerce.
  • Installed & customized new Shopify theme

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Design Development

INTERMEDIATE ★★

    , Data Entry, , Illustration, PHP, Project Management, SEMSEOSocial Media MarketingTranscriptionWeb Design

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result: Download: 23.13, Upload: 52.77
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: DarkCase
  • Processor: Ryzen 3 3200g
  • Operating System: Windows 10

All-inclusive Rate: USD $7.67/hr

Angela

Candidate ID: 439598


ADVANCED

    Procurement, Purchasing Management, eCommerce, Administrative Skills...

INTERMEDIATE

    Video Editing, Customer Service...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.65 per hour or $USD 749.96 per month

Full Time: $USD 7.67 per hour or $USD 1329.77 per month

Remote Staff Recruiter Comments

  • Anj has a bachelor's degree in Tourism Management.
  • She has been working for almost 7 years in the Payment Terminal Services, Real-Estate, E-Commerce, Retail, Digital Marketing and Advertising,  Solar Company, Hospitality and BPO Industries where she supported the following tasks:
    • Purchasing Head
    • Procurement Officer and Supervisor
    • Data Entry Specialist
    • E-commerce Junior Project Manager
    • E-commerce Virtual Assistant/Chat Support
    • Facilities Associate
    • Technical Support
    • Customer Service
    • Phone Support 
    • Administrative tasks
    • Order Processing
    • Creating PO (Purchase Order) and processing Purchase Requisition
  • She is proficient using Google Suites, MS office, Trello and Canva.
  • She considers herself as harworking and dedicated person.
  • She can start ASAP, amendable working any shifts, and open for any full-time or part-time role.
Predictive Index Profile - Operator

Strongest Behavior
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Angela Rose has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Angela Rose will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


 

Employment History

E-Commerce Customer Service VA

Industry:

Retail / Merchandise

Employment Period:

August 2020 to March 2021 (6 Months)

Duties and Responsibilities:

  • Answer emails and chat inquiries on Help Scout.
  • Create and manage tickets on Trello.
  • Source winning products and niches on AliExpress and AdSpy.
  • Edit pictures and GIFs for product listings.
  • Create product funnels and product pages on Shopify.
  • Upload products to Shopify platform.

Procurement Supervisor/Officer/E-Commerce Customer Service Junior Project Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2021 to January 2022 (6 Months)

Duties and Responsibilities:

  • Fulfill and validate purchase requests from all departments.
  • Perform strategic sourcing and negotiate with vendors.
  • Process purchase orders and other purchasing documents.
  • Maintain vendor files and documents.
  • Create and manage the team schedule.
  • Coordinate with Finance regarding payment status.
  • Monitor the inventory and maintenance of office equipment.
  • Negotiate pricing and implement effective pricing strategies.
  • Create purchase orders (POs) and process purchase requisitions from employees.
  • Request payments from the finance department for approved quotations and orders.
  • Provide regular instructions to suppliers regarding pricing, procedures, and company branding.
  • Handle order processing and fulfillment from E-commerce and Social Media platforms.
  • Upload and organize products and details on Seller Center platforms.
  • Coordinate packing, booking logistics, and shipments.
  • Source potential leads and maintain relationships with vendors.
  • Present merchant decks to sellers.
  • Deliver excellent customer service to internal stakeholders and external vendors.

Admin and Purchasing Head

Industry:

Others

Employment Period:

February 2022 to August 2023 (17 Months)

Duties and Responsibilities:

  • Fulfilled and validated purchase requests for all departments.
  • Created purchase orders.
  • Conducted strategic sourcing and negotiated with vendors.
  • Processed purchase orders and other purchasing documents.
  • Maintained vendor files and records.
  • Sent Statements of Account (SOA) to merchants and cli

Medical Virtual Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2024 to June 2024 (2 Months)

Duties and Responsibilities:

  • Provided patient care, handled phone calls, created phone notes, and managed tasks.
  • Managed correspondence, accounts receivable, and performed billing and coding tasks.
  • Coordinated with various departments to ensure smooth operations.
  • Managed emails and performed a variety of medical administrative tasks.
  • Updated and followed up on orders in Durable Medical Equipment (DME).
  • Plotted and updated the provider's schedule in Dr. Chrono.
  • Served as the executive assistant to the Director of Operations.

Data Entry Specialist

Industry:

Property / Real Estate

Employment Period:

April 2022 to January 2023 (9 Months)

Duties and Responsibilities:

  • Created spreadsheets to track important customer information.
  • Transferred data from hard copies to a digital database.
  • Updated customer information in the database.
  • Organized existing data in spreadsheets.
  • Verified outdated data and made necessary updates to records.
  • Navigated CRM tools such as Ready Mode, Hivemind, Skip Genie, and other appraisal website

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2015 to May 2016 (5 Months)

Duties and Responsibilities:

  • Provide daily technical support to users of various computer systems.
  • Answer user questions promptly and accurately.
  • Analyze and diagnose system problems.
  • Quickly implement solutions to restore proper system operation.
  • Ensure high-quality service and maintain system performance standards.
  • Document issues and resolutions for future reference.
  • Collaborate with other IT team members to improve support processes.

Facilities Associate and Customer Service

Industry:

Hotel / Hospitality

Employment Period:

November 2016 to April 2018 (17 Months)

Duties and Responsibilities:

  • Welcome clients and guests warmly.
  • Answer incoming calls and emails promptly.
  • Monitor and receive incoming and outgoing documents.
  • Book and manage meeting rooms.
  • Monitor and maintain office supplies and materials.
  • Address facilities concerns efficiently.
  • Organize and release lockers to agents.

Front Desk Receptionist F&B / Customer Service

Industry:

Hotel / Hospitality

Employment Period:

July 2016 to November 2016 (4 Months)

Duties and Responsibilities:

  • Welcome and greet hotel guests warmly.
  • Assist guests to their respective tables and chairs.
  • Manage table reservations efficiently.
  • File and organize important documents.
  • Provide exceptional customer service to ensure guest satisfaction.
  • Handle guest inquiries and resolve any issues promptly.
  • Offer information about hotel services, amenities, and local attractions.
  • Ensure the front desk area is tidy and presentable.
  • Coordinate with other hotel departments to enhance guest experiences.

Healthcare Virtual Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2023 to October 2025 (31 Months)

Duties and Responsibilities:

H andling correspondence, managing accounts receivable, and performing - Patient Care, Phone calls, creating phone notes and managing tasks. - billing and coding tasks. - Coordinating with various departments to ensure smooth operations. - Managing emails and performing various medical administrative tasks. - Updating and following up on orders in DME (Durable Medical Equipment) - Plotting and updating Provider's schedule in Dr. Chrono. - - Executive assistant of Director of Operations.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

March 30, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Procurement, Purchasing Management, eCommerce, Administrative Skills, Data Entry,

INTERMEDIATE ★★

    Video EditingCustomer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16424888280
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel® Core™ i5-9300H CPU @ 2.40 GHz 2.40 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $9.14/hr

Mely

Candidate ID: 439529


ADVANCED

    Data Entry, Administration, Administrative Skills, Digital Marketing...

INTERMEDIATE

    Bookkeeping, Data Entry, Digital Marketing, Graphic Design...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.05 per hour or $USD 783.99 per month

Full Time: $USD 9.14 per hour or $USD 1585.00 per month

Remote Staff Recruiter Comments

  • Mely started her career as an Area Manager where she manages cash flow projection, bookkeeping, and bank reconciliation. She then became a Finance Officer.
  • Currently, she is focused on Digital Marketing where she has equipped herself with the following tasks:
    • graphic designing
    • blog posting
    • e-commerce (Shopify) management
    • social media management
    • creation of landing pages
    • email automation
    • admin tasks - data entry, email management, transcription
  • She is proficient with the following tools:
    • Google Suite
    • Slack
    • Basecamp
    • Calendly
    • Wordpress
    • Mailchimp
    • Clickfunnels
    • MS Office
    • Shopify
    • Gmeet
    • Canva
  • She is ready to start immediately.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors:
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary: 

Mely Grace is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mely Grace , who takes responsibilities very seriously.


 

Employment History

Finance officer

Industry:

Employment Period:

February 2021 to September 2021 (7 Months)

Duties and Responsibilities:

  • Manage Cash Flow Projection
  • Bookkeeping
  • Bank reconciliation
  • Expense Analysis
  • Keeping documents in order and email management

Community Manager-VA

Industry:

Employment Period:

June 2022 to March 2023 (9 Months)

Duties and Responsibilities:

  • Manage social media platforms [FB, Instagram, Youtube and LinkedIn]
  • Content creation for social media, blog posting and update CRM.
  • Community engagement, graphic design for banners and logos, and video editing for reels.

Area Manager

Industry:

Banking / Financial Services

Employment Period:

May 2006 to March 2018 (142 Months)

Duties and Responsibilities:

  • Responsible for staff management, office management, fund management, auditing, checking of documents and staff recruitment, staff assessment, and other related administrative work.
  • Works closely with staff and clients in operation. 

Digital Marketing Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2020 to May 2025 (54 Months)

Duties and Responsibilities:

  • Responsible for building a website/web design, website management, Graphic design, Blog posting, and E-commerce management.
  • Responsible for online portal courses, landing pages, and email automation.
  • Responsible for online portal courses, landing pages, Video editing, graphic designing, and email marketing campaigns.
  • Content creation for Social media, social media posting on all platforms, and community engagement.

Digital Marketing VA

Industry:

Others

Employment Period:

March 2023 to September 2023 (6 Months)

Duties and Responsibilities:

March 2023 - present
  • Building online courses for Med Spa, Website, landing pages, course structure & organizing pages.
  • Marketing promotion, graphic design, lead generation, integration, and automation.
  • SEO optimization

Education History

Field of Study:

Education/Teaching/Training

Major:

Education

Graduation Date:

March 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Agriculture/Aquaculture/Forestry

Major:

Agriculture

Graduation Date:

March 1, 2005

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Entry, Administration, Administrative Skills, Digital Marketing, Graphic Design, Video Editing, Shopify, Social Media Management, Content Management,

INTERMEDIATE ★★

    Bookkeeping, Data Entry, Digital Marketing, Graphic Design, Transcription, Video Editing, Web DesignSocial Media MarketingContent curationContent strategyVideo Production

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16078758562
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: corei3
  • Operating System: Windows 10

All-inclusive Rate: USD $6.20/hr

Patty

Candidate ID: 439200


ADVANCED

    Email management...

INTERMEDIATE

    Phone Support, Chat Support, Email management...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.20 per hour or $USD 1074.54 per month

Remote Staff Recruiter Comments

  • Patty has worked for 8+ years in the BPO industry for customer-centric rols. She was a Telemarketer, Technical Support Representative, Customer Service Representative, Process Executive, Appointment Setter, and recently, Sales Advisor.
  • She has handled clients in Aus, New Zealand & UK.
  • She has extensive exposure to the following:
    • Customer Service - phone, email, and chat
    • Appointment Setting
    • Sales - Inbound and Outbound
    • Customer Satisfaction
    • Technical Support
    • Email Management
  • She is adept is using tools and applications like:
    • CRM
    • Microsoft Office 
    • Google App
    • Slack
    •  Podio
    • Calltools
    • Vici Dial
    • Oracle
    •  Citrix
  • She can start immediately.
Predictive Index Behavioral Profile- Guardian

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.


Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Patty Ann will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Appointment Setter

Industry:

Consumer Products / FMCG

Employment Period:

May 2022 to July 2022 (2 Months)

Duties and Responsibilities:

  • Proactively contacted prospective clients to schedule appointments for solar estimates, effectively communicating the benefits of the service.
  • Identified and qualified potential clients through targeted phone outreach.
  • Accurately recorded appointment details, including time and date, in the system to ensure smooth scheduling and follow-up.

Outbound Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2017 to February 2018 (4 Months)

Duties and Responsibilities:

  • Conducted outbound calls to customers, encouraging them to schedule their annual wellness visits and explaining the benefits.
  • Efficiently set and recorded appointment details in the system, ensuring accurate scheduling and follow-up.
  • Followed provided scripts and talking points meticulously to maintain consistency and quality in all customer interactions.

Process Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2018 to July 2019 (16 Months)

Duties and Responsibilities:

  • Consulted with members regarding their pharmacy coverage, providing clear and detailed information.
  • Responded to telephone inquiries, delivering high-quality service to customers seeking information about product availability.
  • Addressed customer service inquiries promptly and accurately, ensuring a positive customer experience

D2TS Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2019 to November 2021 (26 Months)

Duties and Responsibilities:

  • Handled approximately 80-100 customer contacts per day, addressing and resolving a variety of technical issues.
  • Developed a comprehensive understanding of all company products and services to provide quick and efficient customer support.
  • Collaborated with upper management to implement changes aimed at improving customer satisfaction and operational efficiency.
  • Maintained detailed and accurate records of customer interactions and solutions provided.
  • Provided feedback and suggestions to enhance service processes and customer experience.

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to September 2017 (23 Months)

Duties and Responsibilities:

  • Provided technical support for internet connectivity issues, addressing customer concerns and troubleshooting problems.
  • Assisted customers with a wide range of company products and services, ensuring their technical needs were met.
  • Handled incoming phone calls from customers, delivering efficient and effective solutions to their technical issues.
  • Built and maintained customer loyalty by conducting follow-up calls to ensure resolved issues and customer satisfaction.
  • Documented customer interactions and technical solutions in the system for future reference and support.

Sales Advisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2022 to February 2024 (19 Months)

Duties and Responsibilities:

  • Delivered exceptional customer support in a retail environment, addressing a wide range of customer needs and concerns.
  • Provided personalized product recommendations to customers, effectively persuading them to make purchases.
  • Engaged with customers through phone calls, answering inquiries, resolving issues, and enhancing their overall experience, while driving sales growth.

Telemarketer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to April 2015 (10 Months)

Duties and Responsibilities:

  • Successfully persuaded clients to apply for the bank’s credit card by effectively communicating its benefits.
  • Diligently monitored daily progress and maintained detailed profiles of prospects, including the frequency of contact.
  • Consistently made over 60 outbound cold calls each day, successfully setting up applications for numerous clients.

Customer Service Representative

Industry:

Arts / Design / Fashion

Employment Period:

July 2024 to February 2026 (18 Months)

Duties and Responsibilities:

Handles customer inquiries and sales through email. Manages customer interactions on Shopify. Uses Helpdesk tools such as Re-amaze to resolve customer issues.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business

Graduation Date:

April 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Email management

INTERMEDIATE ★★

    Phone SupportChat SupportEmail management

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://fast.com/
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: BenQ
  • Processor: Ryzen 3
  • Operating System: Windows 10

All-inclusive Rate: USD $8.06/hr

Alyne

Candidate ID: 439196


ADVANCED

    Accounting, Executive Assistance, Administrative Skills...

INTERMEDIATE

    Bookkeeping, Accounting, Accounting Reconciliation, Accounts Payable Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time US Pacific Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.06 per hour or $USD 698.92 per month

Full Time: $USD 8.06 per hour or $USD 1397.83 per month

Remote Staff Recruiter Comments

  • Alyne has been working since 2014 and handled roles such as Accounting clerk (Payroll), Executive Assistant to the CEO, Virtual Assistant, and Bookkeeper within accounting, retail, furnishing, and BPO industries.
  • She honed her skills in:
    • Accounting & Bookkeeping
    • Payroll
    • Invoices
    • Accounting Receivables
    • Accounting Payables 
    • Sales report preparation
    • Reconciliations
  • She is well-versed with software and tools such as MS Word, MS Excel, Google Workspace , Calendar and Slides, QuickBooks, Google Meet, Slack, Skype, SAP Hana, and Xero.
  • She is amenable to start immediately.
Predictive Index Behavioral Profile - Persuader

Strongest Behaviors
  • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
Behavioral Summary

Alyne Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


Employment History

Accounting Clerk (Accounts Payable)

Industry:

Healthcare / Medical

Employment Period:

June 2014 to September 2014 (3 Months)

Duties and Responsibilities:

  • Releasing of checks to suppliers
  • Counter checking receipt for payable
  • Prepares payable summary and checks

Accounting Clerk (Payroll)

Industry:

Manufacturing / Production

Employment Period:

November 2014 to November 2015 (12 Months)

Duties and Responsibilities:

  • Generates attendance of employees
  • Prepares pay slips
  • Encode salaries of each employee thru online banking
  • Checking in and out of employees

Accounting Staff (Accounts Receivable) and Executive Assistant to the CEO

Industry:

Retail / Merchandise

Employment Period:

December 2015 to January 2022 (73 Months)

Duties and Responsibilities:

Accounting Assistant
  • Prepares Monthly Sales Report
  • Prepares Statement of Account and AR Master list
  • Doing the AR Procedures for collection
  • Conduct a monthly collection of customers through phone call (overdue accounts)
  • Sorting and filing receipts
  • Counter checking prices on the receipts
  • Filing important document of customers
Executive Assistant to the CEO
  • Scheduling appointments and meetings
  • Preparing documents for meetings and business trips
  • Word processing, creating spreadsheets and presentations
  • Arrange international and domestic travel (land trips, flights and hotels)
  • Handle sensitive/confidential information requiring a high level of discretion
  • Manage expenses and liquidation of receipts
  • Arrange and reserve conference rooms, catering and audio visuals for meetings.
  • Maintain contact details (business and personal contacts)
  • Personal Household Management such as travel arrangement, deliveries and assist in event planning
  • Making online orders
  • Other miscellaneous tasks

Virtual Assistant/ Bookkeeper

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2021 to November 2022 (15 Months)

Duties and Responsibilities:

Bookkeeper
  • Prepares Sales Report
  • Invoices and Payment entries
  • Posting expenses
  • Manage customer’s data
  • Follow-up payment for posting
  • Reconciliations
  • Accrual for Customer Visits
Virtual Assistant
  • Appointment setting (Manually setting to Google Calendar)
  • Work on Online Presence
  • Social Media Management
  • Calendar and Email Management
  • Making layout for Send out cards (Birthdays, Holidays, etc.)
  • Miscellanous tasks (Personal household management, travel arrangements, online orders)
  • Video and Audio editing for Podcast

Education History

Field of Study:

Commerce

Major:

Management Accounting

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    AccountingExecutive AssistanceAdministrative Skills

INTERMEDIATE ★★

    BookkeepingAccountingAccounting ReconciliationAccounts Payable Management

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/13399313734
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ACER
  • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $9.64/hr

Roxanne

Candidate ID: 439180


ADVANCED

    Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales...

INTERMEDIATE

    Technical Support, Lead Generation, B2B Marketing...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.64 per hour or $USD 1670.08 per month

Remote Staff Recruiter Comments

Roxanne (Roxy) is an experienced customer service and outbound sales professional with a strong background in handling inbound and outbound calls, lead qualification, CRM management, and customer follow-ups. She has five years of experience in the BPO industry, handling customer service for companies in the U.S. and New Zealand. Additionally, she has worked remotely for HR software and digital marketing agencies, focusing on outbound sales and appointment setting.
  • She demonstrates strong communication skills, adaptability, and a strategic approach to lead qualification and customer engagement. Roxy is comfortable with a remote work setup, time-tracking tools, and an independent contractor arrangement.
  • Handled inbound and outbound calls for a U.S.-based fast-food company.
  • Worked remotely for an HR software company in Texas, conducting cold calls and CRM updates.
  • Outbound sales experience for digital marketing agencies in Australia and the U.S., qualifying leads and booking meetings with CEOs or sales specialists.
  • Experience in handling email follow-ups, newsletters, and blog posts as part of marketing support.
  • Prepares by reviewing customer notes before calls to provide tailored solutions.
Predictive Index Behavioral Profile - Maverick

Strongest Behaviors
  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
  • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Behavioral Summary

Roxy is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.


Employment History

Techncal Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2016 to June 2017 (14 Months)

Duties and Responsibilities:

  • Provided expert troubleshooting assistance to customers experiencing issues with cable, internet, and landline services, ensuring prompt resolution and high customer satisfaction.
  • Diagnosed technical problems remotely and determined the appropriate solutions, including guiding customers through self-service steps or scheduling technician dispatch for on-site repairs.
  • Coordinated with field technicians to ensure timely service appointments, accurately documenting service issues and repair needs to minimize downtime.
  • Delivered personalized sales consultations by assessing customer needs and recommending the most suitable packages and promotions, contributing to increased revenue and customer retention.
  • Maintained comprehensive knowledge of company products, services, and troubleshooting protocols to provide accurate and efficient support.
  • Assisted customers with account management, billing inquiries, and service upgrades, ensuring a seamless and positive customer experience.

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2018 to December 2018 (9 Months)

Duties and Responsibilities:

  • Guide customers on how to navigate new mobile phones, ensuring they understand key features, settings, and functionalities.
  • Diagnose and resolve service-related issues, including difficulties with making calls, sending texts, and accessing mobile data.
  • Assess customer needs and recommend appropriate plan upgrades, additional features, or value-added services to enhance their experience.
  • Assist with account inquiries, billing concerns, and service modifications while maintaining accuracy and adherence to company policies.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2019 to April 2022 (36 Months)

Duties and Responsibilities:

  • Assisting customers with billing inquiries, charge disputes, and account updates with accuracy and professionalism.
  • Educating customers on their account options and ensuring transparency in charges and payments.
  • Facilitating the setup of interest-free payment plans for eligible devices, ensuring compliance with company policies.
  • Providing tailored solutions for customers traveling internationally by offering the most suitable plans and features.
  • Troubleshooting technical and service-related issues to ensure seamless customer experiences.
  • Proactively identifying customer needs and offering value-added services to enhance their overall satisfaction.
  • Maintaining detailed and accurate records of customer interactions, transactions, and resolutions.

Lead Generation Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

April 2022 to May 2023 (13 Months)

Duties and Responsibilities:

  • Conduct outbound calls to potential clients to introduce the company, its services, and value propositions.
  • Engage prospects in meaningful conversations to understand their needs, challenges, and business goals.
  • Qualify leads by asking targeted questions to assess their suitability for the company's services.
  • Schedule appointments with senior specialists for qualified prospects, ensuring a seamless transition.
  • Maintain and update the customer relationship management (CRM) system with accurate and relevant client information.
  • Conduct market research to identify new business opportunities and expand the contact database.
  • Proactively follow up with leads to nurture relationships and increase conversion rates.

Outbound Sales Representative and Client Success Manager

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2023 to February 2025 (21 Months)

Duties and Responsibilities:

  • Conducts discovery calls to qualify prospects
  • Calling, emailing and connecting potential client to introduce the company update CRM, schedule appointments, leads nurturing
  • CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack
  • Assist clients with issues they are having with the software through email or chat CRM used: Freshdesk Marketing Associate Assist team in creating social media ds such as FB, Youtube, IG and more. Also creates newsletter for any update and fixes.
  • CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo

Business Development Representative (Part-Time)

Industry:

Entertainment / Media

Employment Period:

April 2024 to February 2025 (10 Months)

Duties and Responsibilities:

  • Conduct in-depth lead research to identify and compile targeted prospect lists.
  • Utilize multiple lead sourcing tools, including GoHighLevel (GHL), Apollo, SendPotion, Instantly, and others to enhance outreach efforts.
  • Perform outbound prospecting through email, social media (Facebook, LinkedIn), and cold calling to generate new business opportunities.
  • Craft personalized and engaging outreach messages to increase response rates and conversion.
  • Manage and optimize automated outreach sequences while ensuring compliance with best practices.
  • Schedule and coordinate discovery calls between potential clients and sales representatives.
  • Maintain an organized CRM system by accurately logging interactions and tracking lead status.
  • Monitor and analyze campaign performance, adjusting strategies for continuous improvement.
  • Collaborate with the sales and marketing teams to refine outreach approaches and enhance lead quality.
  • Stay updated on industry trends, competitor strategies, and emerging outreach tools to improve efficiency.

Lead Generation Specialist

Industry:

Consulting (Business & Management)

Employment Period:

July 2023 to January 2024 (6 Months)

Duties and Responsibilities:

  • Proactively reach out to potential clients via phone calls to introduce the company’s financial products and assess their interest in loan services.
  • Conduct thorough research to update and maintain accurate customer details, ensuring our database reflects the most up-to-date information.
  • Utilize and manage HubSpot CRM to log interactions, track leads, and update client records efficiently.
  • Identify client needs and provide initial information about loan products, guiding them through the application process as necessary.

Education History

Field of Study:

Education/Teaching/Training

Major:

Technical Teachers Education

Graduation Date:

April 14, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales,

INTERMEDIATE ★★

    Technical SupportLead GenerationB2B Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17395398584
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Lenovo
  • Processor: Intel(R) Core(TM) i7-4790
  • Operating System: Windows 11

All-inclusive Rate: USD $8.65/hr

Febbie

Candidate ID: 438966


ADVANCED

    Customer Support, Email Support, Chat Support, Virtual Assistant Skills...

INTERMEDIATE

    Data Entry, Project Management, Transcription, Outbound Appointment Setting...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Central Standard Time Australian Western Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.65 per hour or $USD 749.96 per month

Full Time: $USD 8.65 per hour or $USD 1499.92 per month

Remote Staff Recruiter Comments

  • Febbie has over 4 years of experience in Administrative role and Customer Service 
  • She's good at communicating
  • She did phone calls, email support and chat support
  • She also did some research for her clients
  • She's been doing data entry and administrative work, helping with contracts and database
  • She has a basic graphic design background
  • She uses the following tools:
    • MS Office
    • Google Apps
      •  Sheet
      • Docs
    • ASANA
    • Trello
    • CRM
  • She has 3 dogs at home and fond of having pets
  • She also uses an IOS Mobile phone
  • She can start immediately

Employment History

Data Entry + Research Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2022 to July 2023 (14 Months)

Duties and Responsibilities:

Data Entry and other administrative work Research & Copywriting Blog Writing Basic SEO optimization Creating Social Media Content

Customer Service Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2017 to March 2020 (29 Months)

Duties and Responsibilities:

  • Eagerly assisted customers by providing product and service information and resolving product and service problems through phone, chat, and email
  • Phone and Email Support for Amazon Retail
  • Phone / Email/ Chat support for a Food Delivery Service
  • Phone Support for Health Care

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

August 2020 to February 2022 (18 Months)

Duties and Responsibilities:

  • Manages contracts throughout the selling and buying process, checks documents, makes sure it is complete and on- time, updates the database, and does follow-ups if needed. I also work on other administrative tasks like transcription when required.
  • Database Management
  • Data Entry
  • Calendar Management

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

March 25, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Support, Email Support, Chat Support, Virtual Assistant Skills, Data Entry, Email management, Real Estate, Calendar Management,

INTERMEDIATE ★★

    Data EntryProject ManagementTranscriptionOutbound Appointment SettingExecutive Assistance

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 2.84, Upload: 9.98
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $20.92/hr

Tamara

Candidate ID: 438647


ADVANCED

    Accounting, Xero Accounting...

INTERMEDIATE

    Bookkeeping, General Accounting, Oracle, Technical Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 20.92 per hour or $USD 3626.86 per month

Remote Staff Recruiter Comments

  • Ara is a graduate of Accountancy and has been working since 2014. She has 7 years of relevant Australian accounting experience in a bookkeeping firm, where she worked with up to 20 clients in the hospitality, landscaping, real estate, and equipment industries, among others, and presently, in a photography studio based in Melbourne as a Senior Management Accountant.
  • She is an expert in the following:
    • Accounts Receivable Management: Managing the company's receivables; Following up on outstanding customer payments
    • Accounts Payable Management: Managing the company's payables and ensuring timely payment to suppliers and vendors; Managing supplier relationships and negotiations
    • Payroll: Managing the payroll process; Handling payroll tax and superannuation payments
    • Bookkeeping: Utilizing Xero Software and Dext to maintain accurate and up-to-date financial records; Conducting regular reviews of the general ledger
    • Cash flow Projections: Developing and maintaining cash flow forecasting models; Analyzing cash inflows and outflows to predict future cash positions
    • Budgeting and Forecasting: Collaborating with relevant stakeholders to develop annual budgets; Monitoring and analyzing actual performance against budgeted targets
    • Financial Reporting: Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cash flow statements; Presenting financial reports to CEOs and stakeholders
    • Compliance: BAS, IAS, Payroll tax preparation; GST reporting
  • She has been exposed to tax preparation and would want to learn more about it, ideally via first-hand experience.
  • She received numerous certifications like:
    • Certified Accounting Technician - Level 3
    • Xero Certified
    • Certified Bookkeeper
    • Certified Management Accountants - Australia
  • She used several applications and software such as Fathom, Xero, Microsoft Office Apps (Excel Word, Teams, Outlook), Employment Hero, Stripe, AfterPay, Dext, Slack, and PayPal.
  • She is amenable to working in a full-time, day shift role after a 60-day notice.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
  • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
Behavioral Summary

Tamara Paula is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Tamara Paula will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tamara Paula is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Technical Support Representative - Dish Network (Internship)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2013 to January 2014 (2 Months)

Duties and Responsibilities:

  • Answers queries and concerns from clients

Accounts Payable Specialist

Industry:

Construction / Building / Engineering

Employment Period:

July 2014 to October 2016 (27 Months)

Duties and Responsibilities:

General Ledger Specialist I
(January 2016 – October 2016)
Middle East and Africa – Abu Dhabi and Fujairah
  • Responsible for Cash Application, Netting and Bank Reconciliation
  • Maintaining and posting of Accruals and Prepayments Schedules
  • Issuing of Intercompany Recharge Invoices and Intercompany Receivable Statement of Account
  • Profit and Loss and Balance Sheet Allocation
  • Fixed Asset Register Maintenance
  • Preparation of Balance Sheet Schedules
Accounts Payable Specialist I
(July 2014 – January 2016)
Middle East and Africa
  • Intercompany and Trade Invoice Processing
  • First-level issue resolver
  • Reconciliation of Trade Statement of Account
  • Clearing of logged invoices
  • Maintaining of Shared Service Center Mailbox
  • Answers queries and concerns from Trade Vendors
Location: Middle East and Africa
Accounting software: Oracle

Accounting Assistant

Industry:

Property / Real Estate

Employment Period:

October 2016 to March 2017 (5 Months)

Duties and Responsibilities:

Corporate Accounting
  • Recording of paper bills received from local suppliers
  • Scanning, Filing and Recording of employee expense claims
  • Petty Cash Fund replenishment for Philippine Entity
  • Weekly supplier payment run for Philippine Entity
  • Preparation and Issuance of checks to suppliers
  • Filing of 1601-E and 1601-C to BIR monthly
Accounts Receivable
  • Allocation of Payments for multi-currency bank accounts
  • Weekly reporting Aged Account Receivables
  • Clearing of Aged Account Receivables

Location: Philippines
Accounting software: Netsuite

Senior Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

March 2017 to June 2021 (50 Months)

Duties and Responsibilities:

  • Using Dext integrated with the client’s Xero account to record bills and receipts
  • Ensuring all data captured by Dext matches the details in the tax invoices and receipts
  • Setting up supplier rules in Dext
  • Reconciliation of supplier Statement of Accounts with Xero records
  • Updating Supplier contact and financial details
  • Importing of invoices from client’s chosen invoicing add-on to Xero
  • Ensuring all data from the add-on is imported to Xero
  • Sending out of payment reminders and Statement of Accounts to clients’ customers
  • Planning and identifying of bills to be paid each supplier payment run
  • Creating batch payment in Xero and uploading ABA files to the clients’ bank account for authorization
  • Reconciliation of existing bank accounts and credit cards in Xero based on agreed upon bookkeeping schedule
  • Setting up new bank accounts and credit cards in Xero to ensure bank feeds are active
  • Ensuring bills and invoices are tagged to the correct tracking category
  • Recording of Hire Purchases based on documents provided
  • Recording of Insurance Premium Funding based on documents provided
  • Maintenance of Fixed Asset Register as per agreement with Accountant
  • Managing accounts mailbox
  • Integrating new add-ons to Xero
  • Creating Templates in Xero – Email, Branding Themes
  • Sending weekly updates and queries to the clients to ensure all outstanding items will be reconciled the next scheduled bookkeeping
  • Reviewing of Profit and Loss figures
  • Reviewing of Balance Sheet figures
  • Reconciliation of Intercompany Balances for Group of Companies
  • Reviewing and Monitoring Accruals, Prepayments and HP Interests
  • Posting manual journals for Accruals, Prepayments and HP Interests 
  • Monthly Depreciation Run as per agreement with the Accountant
  • Creating custom reports in Xero based on the clients’ need and requests
  • Publishing and issuing Management Reports
  • Setting up new employees in Xero
  • Setting up new pay items in Xero
  • Creating Employee Groups for tracking categories
  • Processing of payroll based on approved timesheets
  • Sending out reports to client per pay event
  • Sending or Uploading the payment run’s ABA file
  • Filing STP each pay event
  • Setting up Auto super payments in Xero
  • Ensuring super payments are made on time  
  • Review, Reconciliation, Preparation and Lodgment of clients’ Activity Statements (Monthly, Instalment and Quarterly)
  • Review, Reconciliation, Preparation and Lodgment of clients’ Payment Summaries
  • Review, Reconciliation, Preparation and Lodgment of clients’ Taxable Payment Annual Report
  • Ensuring that the ATOICA account matches clients’ figures
  • Ensuring all compliance requirements are lodged on time
  • Liaising with Accountants in preparing tax returns
  • Actively attending regular meetings with clients
  • Suggesting and Implementing process improvement
  • Email and Phone support to all clients
  • Educating clients on Xero features
Location: Perth, AU
Accounting software: Xero

Senior Management Accountant

Industry:

Exhibitions / Event management / MICE

Employment Period:

July 2021 to April 2024 (33 Months)

Duties and Responsibilities:

As the Senior Management Accountant, I oversee end-to-end financial activities including Accounts Receivable Management, Accounts Payable Management, Payroll, Bookkeeping, Cashflow Projections, Budgeting, Forecasting, Modelling, and Financial Reporting using Xero Software. I utilize Dext for bookkeeping tasks, ensuring accurate and efficient recording of financial transactions. For comprehensive financial reporting, I leverage the capabilities of Fathom.

Accounts Receivable Management
  • Monitoring and managing the company's receivables.
  • Following up on outstanding customer payments.
  • Resolving any disputes or issues related to accounts receivable.
Accounts Payable Management
  • Managing the company's payables and ensuring timely payment to suppliers and vendors.
  • Managing supplier relationships and negotiations.
  • Verifying and processing invoices and expense claims.
  • Conducting regular reconciliations of accounts payable.
Payroll
  • Managing the payroll process, including employee data maintenance, timesheet processing, and calculation of wages with the use of Employment Hero.
  • Ensuring compliance with employment laws and regulations.
  • Handling payroll tax and superannuation payments.
  • Providing support and assistance to employees regarding payroll queries.
Bookkeeping
  • Utilizing Xero Software and Dext for maintaining accurate and up-to-date financial records.
  • Conducting regular reviews of the general ledger.
  • Collaborating with other departments to ensure accurate and complete financial data.
Cashflow Projections
  • Developing and maintaining cashflow forecasting models.
  • Analyzing cash inflows and outflows to predict future cash positions.
  • Identifying potential cashflow gaps or surpluses.
  • Providing recommendations to optimize cashflow management.
Budgeting and Forecasting
  • Collaborating with relevant stakeholders to develop annual budgets.
  • Monitoring and analyzing actual performance against budgeted targets.
  • Conducting periodic financial forecasts to assess future financial performance.
  • Developing financial models using Excel and other tools to support decision making processes.
Financial Reporting
  • Utilizing Fathom for comprehensive financial reporting and analysis.
  • Creating Analysis Dashboards using Excel
  • Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cashflow statements.
  • Presenting financial reports to CEOs and stakeholders.
  • Ensuring compliance with accounting standards and regulations.
Compliance
  • Compiling and preparing the Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Payroll Tax in accordance with tax regulations.
  • Ensuring accurate reporting of GST (Goods and Services Tax) and other tax obligations.
  • Submitting BAS, IAS, Superannuation, STP and Payroll Tax filings within the specified deadlines.
Ad Hoc Tasks
  • Handling any other finance-related tasks as required, providing support and expertise to address specific needs that may arise.

Location: Melbourne, AU
Accounting software: Xero

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

  • Certified Accounting Technician
  • Certified Bookkeeper
  • Institute of Certified Management Accountants (ICMA) Australia


Skills

ADVANCED ★★★

    AccountingXero Accounting

INTERMEDIATE ★★

    BookkeepingGeneral AccountingOracleTechnical SupportXero

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16188998339
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: AMD Ryzen 5
  • Operating System: Windows 11

All-inclusive Rate: USD $9.64/hr

Joyce

Candidate ID: 438614


ADVANCED

    Organizational Skills, Time Management...

INTERMEDIATE

    Civil Engineering, Quantity Surveying...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.64 per hour or $USD 1670.08 per month

Remote Staff Recruiter Comments

  • Joyce has a degree in Civil Engineering.
  • She worked as a Senior Quantity Surveyor.
  • She prepares quantity take offs from drawings and specifications.
  • She prepares the Bill of Quantities like Cost Proposal Breakdowns, Preliminaries and Summary.
  • She prepares the estimate breakdown reports.
  • She analyze construction plans, architectural plans and structural plans.
  • She is using these softwares:
    • Autocad - 10yrs
    • Planswift - 2yrs
    • Excel - 10 yrs
  • She can start in 1 week.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary

Joyce Marie Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Joyce Marie Anne, who takes responsibilities very seriously.


Employment History

Sales Engineer

Industry:

Construction / Building / Engineering

Employment Period:

February 2009 to April 2011 (26 Months)

Duties and Responsibilities:

  • Conducts company visit to promote the product technically
  • Coordinates with the Supervisor/Manager with regards the cost and other matters that concerns the project
  • Coordinates with the Sales Support Division for the quotation, cutting list, status of production and delivery schedule
  • Coordinates with the team on the status of our projects, collaborate ideas on how to increase our sales
  • Prepares weekly and monthly report

Product Specialist

Industry:

Healthcare / Medical

Employment Period:

April 2011 to March 2012 (11 Months)

Duties and Responsibilities:

  • Assists Sales Representative with their client’s technical inquiries
  • Prepares cost proposal
  • Coordinates directly with International Supplier (Humboldt), thru email regarding the technical specifications of equipment and other items (e.g. Universal Testing Machine)
  • Conducts product presentation/orientation
  • Prepares daily, weekly and monthly report

Production Writer

Industry:

Construction / Building / Engineering

Employment Period:

July 2012 to May 2016 (46 Months)

Duties and Responsibilities:

  • Prepares surface development and check if measurements are correct based on the data given by Project Engineer (actual measurement) or Sales Representative (roof framing plan)
  • Prepares cutting list of roofing materials, its bended details and estimates hardware accessories
  • Coordinates with Project Engineer or Sales Representative if project arises on the project
  • Assists Sales Representative with their clients in technical inquiries
  • Prepares actual bended detail for approval and sample to be given to client
  • Prepares weekly and monthly production writing report
  • Occasionally checks the work of my co-employees especially during the absence of my superior

Senior Quantity Surveyor

Industry:

Architectural Services / Interior Designing

Employment Period:

August 2019 to March 2022 (31 Months)

Duties and Responsibilities:

  • Conducts actual site inspection
  • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
  • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
  • Analyse tenders upon return to ensure complaint bids are received
  • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
  • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
  • Train and guide new member/s of the team.
  • Research new ideas on how to do the task more organized. 
  • Update cost within the industry standard. 

Quantity Surveyor

Industry:

Architectural Services / Interior Designing

Employment Period:

May 2016 to August 2019 (39 Months)

Duties and Responsibilities:

  • Conducts actual site inspection
  • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
  • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
  • Analyse tenders upon return to ensure complaint bids are received
  • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
  • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company

PV Proposal Designer/Array Builder

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2022 to May 2024 (25 Months)

Duties and Responsibilities:

  • Generate solar production estimates with proprietary software
  • Design accurate 2D roof layout (aerial view)
  • Generate unique PV system proposal for homeowner and sales representative review
  • Create a virtual array of solar panels to match how they are installed on the homeowners rooftop

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

April 1, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Organizational SkillsTime Management

INTERMEDIATE ★★

    Civil EngineeringQuantity Surveying

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.64/hr

Christine

Candidate ID: 438244


ADVANCED

    Social Media Management, Content Editing, Content Marketing, Content Writing...

INTERMEDIATE

    SEO, Social Media Marketing...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.60 per hour or $USD 1005.19 per month

Remote Staff Recruiter Comments

  • Christine has over 17 years of work experience within Digital Marketing, Retail Industries.
  • Her expertise are the following:
    • Content Writing (Web, Article & SEO)
    • Content Marketing
    • Social Media Management (Facebook, Instagram & LinkedIn)
  • She used to cater to clients where some are based in Dubai, US, Canada, and UK 
  • She was able to create long article blogs for websites, captions for Social Media posts, technical write-ups, and email copies 
  • She has experience with B2B Content writing and SEO optimization 
  • She also does keyword research and optimize blogs with backlinks, meta descriptions
  • Adept with using the following tools/software:
    • Grammarly
    • Surfer SEO 
    • StoryChief
    • Later.com
    • SEMrush
    • Jasper AI
    • Asana
    • Trello
    • Google Sheets, Drive
    • Google Analytics
    • Facebook Analytics
    • ClickUp
    • Slack
    • Buffer
    • Canva (Basics)
  • She is available to start immediately
Predictive Index Profile- Maverick 
https://www.predictiveindex.com/reference-profile/maverick/

Strongest Behaviors 
  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting
Behavioral Summary 
  • A very independent, confident, decisive, self-starter, intense, and driven. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly
  • Their drive is directed at getting the important things done. Competitive, ambitious, and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. 

Employment History

Content Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2021 to March 2022 (8 Months)

Duties and Responsibilities:

  • I write descriptions/captions of posts and look for available content to redesign/repurpose.
  • I also produce social media content and schedule posts to different social media channels of the company.

INSURANCE AGENT

Industry:

Banking / Financial Services

Employment Period:

April 2011 to March 2018 (83 Months)

Duties and Responsibilities:

  • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
  • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

INSURANCE AGENT

Industry:

Banking / Financial Services

Employment Period:

May 2018 to October 2021 (41 Months)

Duties and Responsibilities:

  • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
  • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

ARTICLE WRITER

Industry:

Employment Period:

March 2021 to March 2022 (12 Months)

Duties and Responsibilities:

  • I write articles and blogs promoting good health and their products through SEO writing.
  • I also make in‑depth discussions about different digestive problems and digestive health as well as suggest different remedies in correlation to the ideals and values.

ARTICLE WRITER

Industry:

Manufacturing / Production

Employment Period:

March 2021 to March 2022 (12 Months)

Duties and Responsibilities:

  • I promote products and services being offered by Label Supply Mart through SEO writing.

MARKETING OFFICER

Industry:

Retail / Merchandise

Employment Period:

May 2010 to March 2022 (142 Months)

Duties and Responsibilities:

  • I strategize different marketing strategies to be able to stay ahead in the market in the pet industry.
  • I also manage the social media team and create promotions to keep the clients tuned to the company page.
  • I look for resellers and distributors of our different products to be able to achieve the quota of the products and maintain exclusivity.
  • I also purchase the different products for sales, approve product proposals of different suppliers, process importation, and pay custom fees.

CONTENT CREATOR/ EXECUTIVE ASSISTANT

Industry:

Banking / Financial Services

Employment Period:

July 2022 to May 2023 (10 Months)

Duties and Responsibilities:

  • Create relevant blogs for company websites
  • Create original content for IG posts
  • Post on company IG and engage with followers
  • Travel management
  • Reviewing, responding and prioritizing emails
  • Managing an active calendar of appointments
  • Other ad-hoc task

CONTENT CREATOR/SOCIAL MEDIA MANAGER

Industry:

Environment / Health / Safety

Employment Period:

March 2022 to October 2022 (7 Months)

Duties and Responsibilities:

  • Created social media posts and captions on the client's Facebook and Instagram
  • Regularly check on the performance of the posts.
  • Answered to customer inquiries, book orders and schedule appointments on the client's Facebook account
  • Engaged with the target market through community management in Facebook groups to keep the account of the client active.

FREELANCE WRITER

Industry:

Education

Employment Period:

April 2022 to May 2023 (13 Months)

Duties and Responsibilities:

  • Wrote student essays and papers for clients.

SEO CONTENT WRITER

Industry:

Employment Period:

July 2022 to March 2023 (8 Months)

Duties and Responsibilities:

  • Research keywords using Surfer SEO for creating long-form blogs to rank in Google
  • Write blogs with the keywords researched
  • Optimize blogs with backlinks, meta descriptions, images and schedule for posting using Story Chief
  • Check out how my blogs ranked with Analytics

Education History

Field of Study:

Business Studies/Administration/Management

Major:

BUSINESS ADMINISTRATION

Graduation Date:

March 1, 2014

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Medical Science

Major:

MEDICAL TECHNOLOGY

Graduation Date:

March 1, 2004

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Management, Content Editing, Content Marketing, Content Writing, Virtual Assistant Skills,

INTERMEDIATE ★★

    SEOSocial Media Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: DSL
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: AMD Ryzen 5
  • Operating System: Windows 10

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.