About a couple weeks back, we talked about hiring a virtual assistant. There was an article on what you should look for, the kinds of virtual assistants out there, and so on.
There’s no doubt about it. Virtual assistants or VA’s are pretty much the gateway to building your remote team. Once you get a good one, you’ll wonder how you ever got on without them as well as how you can benefit from other remote specialists.
So, today, we’ll talk about another fairly popular but slightly misunderstood remote work position: the (not-so) humble data entry clerk.
What Does a Data Entry Clerk Do?
Basically, a data entry clerk is in charge of entering and updating information in a company’s database. This could entail anything from editing changes in the company handbook, updating customer accounts, or scanning documents.
There are also advanced tasks, particularly those that involve medical or legal transcriptions. Data entry clerks for these jobs typically have more experience and may even have a medical or legal background.
The position is typically considered an entry-level one. However, in a lot of cases, a data entry clerk ends up playing a really crucial role. While they don’t really take part in major decision-making, their work certainly does. Think about it. Can you really make the right decision if the data you based it on is wrong? Obviously not.
How Do You Hire a Good One Remotely?
One of the best things about data entry jobs is that they can be done remotely. For a business owner like you, this can translate into two primary benefits: cost savings and convenience.
First, hiring remote data entry clerks from the Philippines means the exchange rate is in your favor. AUD paychecks will certainly go much farther there, so it’s a win-win situation for both parties.
Secondly, hiring remotely expands your talent reach exponentially. When you’re unfettered by geographical boundaries, you’d be casting a wider net with a wider array of talent at your fingertips.
Now that we’ve established that, how do you go about hiring your data entry rock stars? Here are some strategies you can employ:
1. Write down key hard and soft skills.
A good data entry clerk should have the following hard skills:
- Basic computer literacy. They should be able to run key software programs like Microsoft Excel or popular data entry programs like AutoEntry and ZedAxis.
- Decent typing speed. This is half the equation. There’s no point in being accurate if it takes you forever to get your work done on time. A good typing speed is about 50 words per minute (wpm), but if you’ll require bigger volumes of data entry work, 70 wpm might be a better minimum speed.
- Top-notch comprehension. Contrary to popular belief, data entry is not always a purely mechanical task. Good data clerks should also be alert to notice erroneous entries or to spot mistakes as they go about their job.
- Good communication skills. This goes for both verbal and written skills. You want your data clerk to be able to communicate any issues clearly, for one.
A solid grasp of grammatical rules and correct spelling is crucial for transcription work too. Incorrect entries, particularly in the legal or healthcare industries, could have catastrophic consequences.
Don’t forget to take soft skills into consideration as well. Time management skills, attention to detail, and meticulousness are all green flags for this position.
2. Post job openings on several online channels.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $6.56/hr
Racquel
Candidate ID: 398308
ADVANCED
-
Purchasing Management, Event Management, Budgeting, Sales...
INTERMEDIATE
-
Back-office, Budgeting, Clerical Skills...
Median Rate
$6.56
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.56 per hour or $USD 568.28 per month
Remote Staff Recruiter Comments
- She has been working since 2017 ang gained experiences in purchasing, hanlde supplies, admin, and shedule outgoing shipments for returns or when sending purchased materials or supplies to a company’s off-site locations.
- She work with local and Chinese clients
- She possess average communication skills
- She can start ASAP
Employment History
Brand Ambassador
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2020 to July 2020 (0 Months)
Duties and Responsibilities:
- Familiarizing yourself with the company’s mission, vision, and goals.
- Working closely with sales and marketing staff to conceptualize marketing campaigns and strategies.
- Educating customers, retailers, and distributors about our products.
- Creating website and social media content in order to drive brand awareness and attract new customers.
- Building rapport with customers and vendors.
- Monitoring customer feedback and escalating complaints to the marketing department.
- Tracking customer preferences, metrics, and media campaigns.
- Representing the company at product launches, events, and trade shows.
- Brainstorming ideas and participating in training and workshops.
- Maintaining a positive image of the brand at all times.
Purchasing Assistant
Industry:
Hotel / Hospitality
Employment Period:
August 2017 to May 2020 (33 Months)
Duties and Responsibilities:
- One of the primary duties of a purchasing assistant is completing and maintaining purchase orders for raw goods, materials, and supplies.
- Purchasing assistants work closely with specific departments to gather.
- Submit orders or work across the entire organization.
- In this role, purchasing assistants record purchases at the time of request.
- Submit these orders for final approval from the department manager or the purchasing manager.
Oversee Shipping Schedules
- Purchasing assistants manage pickups and drop-offs for incoming and outgoing shipments.
- They check deliveries against purchase orders to ensure that all materials have arrived intact and in the ordered quantity.
- They may also schedule outgoing shipments for returns or when sending purchased materials or supplies to a company’s off-site locations.
- In many cases, purchasing assistants contact vendors to follow up on late or missing shipments or to report damaged goods.
Maintain Purchase Records
- Purchasing assistants maintain detailed paper or computerized records of purchases, including quantities ordered and received, shipping information, and costs associated with the purchase.
- They may provide these records to department heads to facilitate budget reconciliation and maintain purchasing department files to simplify repeated orders for regular purchases.
- Additionally, the purchasing assistant may compile and submit these records to the accounting department to support financial management and reporting.
Oversee Vendor Activities
- Many purchasing assistants build relationships with vendors and support their organizations’ profitability.
- They may issue bid requests and review and submit contracts.
- Purchasing assistants also work directly with vendors to gather and negotiate price lists, compare vendor offers for shipping rates and material prices, and maintain vendor contract records.
- More experienced purchasing assistants may review vendor bids, conduct negotiations, and assist with decision-making.
Manage Inventory
- Purchasing assistants also monitor the company’s inventory levels to determine when new purchases should be scheduled.
- To accomplish this, the purchasing assistant may use computerized inventory management software or conduct visual inspections of inventory and storage spaces to ensure accuracy.
- Purchasing assistants use the inventory information to determine when to place replenishment orders or provide supplies from on-hand inventory instead of creating a new purchase order.
Store Head (Supervisor)
Industry:
Retail / Merchandise
Employment Period:
October 2017 to April 2018 (5 Months)
Duties and Responsibilities:
- Manage retail staff, including cashiers and people working on the floor.
- Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Formulate pricing policies.
- Determine daily coupons.
- Ensure pricing is correct.
- Work on store displays.
- Attend trade shows to identify new products and services.
- Coach, counsel, recruit, train, and discipline employees.
- Evaluate on-the-job performance.
- Identify current and future trends that appeal to consumers.
- Ensure merchandise is clean and ready to be displayed.
- Approve contracts with vendors.
- Maintain inventory and ensure items are in stock.
- Keep up with fluctuating supply and demand.
- Analyze operating and financial statements for profitability ratios.
- Ensure promotions are accurate and merchandised to the company’s standards.
- Utilize information technology to record sales figures, for data analysis and forward planning.
- Ensure standards for quality, customer service and health and safety are met.
- Monitor local competitors.
- Ensure hours of operation are in compliance with local laws.
- Maintain store's cleanliness and health and safety measures.
- Organize and distribute staff schedules.
- Preside over staff meetings.
- Help retail sales staff achieve sales targets.
- Manage different departments within the store.
- Handle customer questions, complaints, and issues.
Barista and Cashier
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
July 2017 to September 2017 (2 Months)
Duties and Responsibilities:
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
- Welcomes customers by determining their coffee interests and needs.
- Educates customers by presenting and explaining the coffee drink menu; answering questions.
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
- Generates revenues by attracting new customers; defining new and expanded services and products.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
- Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Event Planner
Industry:
Exhibitions / Event management / MICE
Employment Period:
September 2014 to January 2017 (28 Months)
Duties and Responsibilities:
- Event planning, design and production while managing all project delivery elements within time limits
- Liaise with clients to identify their needs and to ensure customer satisfaction
- Conduct market research, gather information and negotiate contracts prior to closing any deals
- Provide feedback and periodic reports to stakeholders
- Propose ideas to improve provided services and event quality
- Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc
- Ensure compliance with insurance, legal, health and safety obligations
- Specify staff requirements and coordinate their activities
- Cooperate with marketing and PR to promote and publicize event
- Proactively handle any arising issues and troubleshoot any emerging problems on the event day
- Conduct pre- and post – event evaluations and report on outcomes
- Research market, identify event opportunities and generate interest
Barista and Cashier
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
August 2011 to October 2012 (14 Months)
Duties and Responsibilities:
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
- Welcomes customers by determining their coffee interests and needs.
- Educates customers by presenting and explaining the coffee drink menu; answering questions.
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.
- Generates revenues by attracting new customers; defining new and expanded services and products.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
- Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Sales Assistant, Cashier and Stock Clerk
Industry:
Retail / Merchandise
Employment Period:
November 2010 to July 2011 (8 Months)
Duties and Responsibilities:
- Provide outstanding customer service before and after a sale
- Maintain high levels of customer satisfaction
- Help customers determine their needs then provide proper recommendations to solve their problems
- Ask all customers for referrals
- Develop strong relationships with customers and look for opportunities to further expand their products
- Take full advantage of company training sessions and literature to remain current with product offerings
- Keep all store areas clean and organized
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or gift-wrap packages
- Handle merchandise returns and exchanges
- Accept delivered packages and ensure proper amount is inside.
- Unload merchandise.
- Mark items with identifying codes, such as price, stock, or inventory control codes.
- Stock shelves with unpacked items.
- Ensure label is clear and visible.
- Help customers fill orders.
- Complete customers mail, Web, and phone orders by retrieving the ordered merchandise.
- Compute price of merchandise.
- Keep records of sale.
- Prepare merchandise for shipment.
- Replenish inventory.
- Ensure customer received product.
- Replace damaged or missing products.
- Operate forklift to lift or place merchandise.
- Work with salespeople on inventory and orders.
Cashier and Bartender
Industry:
Hotel / Hospitality
Employment Period:
July 2007 to July 2008 (12 Months)
Duties and Responsibilities:
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Handle merchandise returns and exchanges
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Operations Manager
Industry:
Others
Employment Period:
July 2021 to December 2025 (53 Months)
Duties and Responsibilities:
- Manage day-to-day operations of business.
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
March 23, 2007
Located In:
Philippines
License and Certification: :
Professional Regulatory Board - Nursing
Skills
ADVANCED ★★★
-
Purchasing Management, Event Management, Budgeting, Sales,
INTERMEDIATE ★★
-
Back-officeBudgetingClerical Skills
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/9437260888
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: DESKTOP-SO83Q0B
- Processor: Intel(R) Pentium(R) CPU G4400
- Operating System: Windows 10
All-inclusive Rate: USD $9.37/hr
Mary
Candidate ID: 398144
ADVANCED
-
Data Entry, Appointment Setting, Transcription, Customer Service...
INTERMEDIATE
-
Social Media Marketing, Social Media Management, Blog Management...
Median Rate
$9.37
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.56 per hour or $USD 568.28 per month
Full Time: $USD 9.37 per hour or $USD 1623.97 per month
Remote Staff Recruiter Comments
- Administrative
- Data Entry
- Data Encoding
- Scheduling appointment
- Social Media management
She can start ASAP
Employment History
Administrative Assistant
Industry:
Property / Real Estate
Employment Period:
March 2014 to May 2016 (26 Months)
Duties and Responsibilities:
- Handles documentation, data entry and appointment scheduling
- Assists clients in their queries and site viewing
Assistant Nurse
Industry:
Healthcare / Medical
Employment Period:
June 2016 to April 2017 (10 Months)
Duties and Responsibilities:
- Review patient's dietary restrictions, food allergies, and preferences to ensure appropriate precautions and safety
- Promote mental health and manage socialization activities
- Provide counselling to encourage verbalization of feelings
Nurse
Industry:
Healthcare / Medical
Employment Period:
January 2018 to January 2020 (24 Months)
Duties and Responsibilities:
- Performs direct nursing care procedures, which includes bedside nursing, hygiene, pre and post operative nursing care, admission and discharge duties.
- Observes, records and reports patients symptoms, conditions and progress of treatment and therapy
- Prepares patients for, and assist physicians with diagnostic and therapeutic procedures for both normal and specialized treatment cases
- Administer medication according to the 10 rights of medication administration and notes reaction
- Assist in the education and rehabilitation of patients and their families to promote physical and mental health
- Coordinate with other health care providers in the hospital regarding patient care
Nurse
Industry:
Healthcare / Medical
Employment Period:
June 2020 to June 2021 (12 Months)
Duties and Responsibilities:
- Provide care to adults and children with various medical conditions, assess patient's overall status, medication administration, NGT feeding, wound care and dressing, CBG monitoring, catheter insertion, intravenous insertion and therapy, emergency responses performed.
Medical Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2023 to June 2025 (18 Months)
Duties and Responsibilities:
- Appointment scheduling, insurance verification, assist with client concerns and inquiries
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
October 25, 2012
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Data Entry, Appointment Setting, Transcription, Customer Service, Virtual Assistant Skills,
INTERMEDIATE ★★
-
Social Media MarketingSocial Media ManagementBlog Management
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: Intel i5 4th Gen
- Operating System: Windows 10
All-inclusive Rate: USD $9.37/hr
Monica
Candidate ID: 359017
ADVANCED
-
Human Resource Management, Sourcing, Data Entry, Resume Screening...
INTERMEDIATE
-
Payroll Processing, Recruiting...
Median Rate
$9.37
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.37 per hour or $USD 811.98 per month
Full Time: $USD 9.37 per hour or $USD 1623.97 per month
Remote Staff Recruiter Comments
Overview
Monica is an experienced Administrative and Recruitment Professional with over 10 years of combined experience supporting Australian and Philippine recruitment and HR operations. Her background focuses on recruitment administration, candidate sourcing, screening, database management, and document formatting for recruitment agencies operating within technical Australian sectors.
Relevant Experience
-
Cognesis Contractors Pty Ltd (Recruitment Administrative Specialist, Feb 2022 – Dec 2025): Provided recruitment and administrative support for Australian Defence and Engineering vacancies; managed candidate pipelines, records, and workflows using Zoho CRM; generated sourcing lists, trackers, and reports; coordinated interviews, background/reference checks, and formatted candidate submissions.
-
Think Innovations Pty Ltd T/A RemoteStaff (Data Entry Specialist, Jul 2019 – Feb 2020): Maintained recruitment databases in Zoho CRM, formatted CVs, standardized candidate profiles, and tracked recruitment documentation using LinkedIn Recruiter.
-
Think Innovations Pty Ltd T/A RemoteStaff (Recruiter, May 2015 – Jun 2019): Sourced and screened candidates across Australian Defence, Engineering, and IT sectors; conducted initial outreach and qualification assessments; prepared candidate shortlists, pipeline updates, and sourcing reports.
-
Garrod, Inc. (HR Managing Consultant, May 2019 – Current): Oversaw full-cycle recruitment, HR operations, payroll, and compliance reporting in a consultancy capacity.
Tools/Techstack
-
Recruitment & ATS/CRM Platforms: Zoho CRM, LinkedIn Recruiter, SEEK / SEEK Talent Search, Indeed, Apollo.
-
Productivity & Collaboration: Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint), Zoom, Box, Citrix, Canva.
-
HRIS/Payroll Systems: Sprout HRIS, SAP, ADP.
-
Note: Explicit experience with JobAdder was not indicated in the provided documents; experience is primarily rooted in Zoho CRM and spreadsheet trackers.
Strengths
-
Australian Market & Niche Industry Experience: Direct, multi-year background sourcing within the Australian job market, specifically handling hard-to-fill vacancies in Defence, Engineering, and ICT requiring Australian Security Clearances.
-
End-to-End Resourcing Support: Proven execution of candidate sourcing (using Boolean search), telephone and video screening (handling 10–15 calls daily), evaluating work rights, salary alignment, and availability.
-
Data Integrity & Documentation: High proficiency in candidate database maintenance, CRM management, document formatting, CV standardization, and generating shortlists/summaries for consultants and senior leadership.
-
Operational Readiness: Fully equipped for remote work, comfortable with required Australian business hours (8:30 AM–5:30 PM AEST / 6:30 AM–3:30 PM PHT), and available immediately.
Overall Assessment
Monica demonstrates strong qualifications aligned with the core duties of a Recruitment Resourcer. She possesses verified practical experience supporting Australian recruitment workflows, managing talent pipelines, conducting high-volume initial screening calls, and administering candidate data. While her ATS background centers on Zoho CRM rather than dedicated recruitment platforms like JobAdder, her foundational sourcing methodologies, Boolean logic proficiency, and familiarity with Australian compliance requirements (such as work rights and clearances) make her readily adaptable.
Monica is a strong candidate for this multi-faceted Recruitment, Administrative, and Sales Support role. She brings over 15 years of professional experience across corporate HR consulting, international recruitment firms, and customer-centric travel accounts. Her background directly aligns with the role's requirements for top-notch communication, database tracking, outreach, and interactive candidate/prospect engagement.
Phone Presence, Candidate Interviews & Client Follow-UpsMonica possesses an extensive background in talent acquisition and direct candidate phone engagement within highly professional industries:
-
Interviews & Sourcing: As a Recruiter and Data Entry Specialist for an Australian firm specializing in defense, engineering, and IT, she spent years sourcing, contacting, and recording interviews with prospective candidates.
-
High-Volume Calls: Her experience handling inbound calls for a corporate travel account ensures a confident, professional phone presence capable of managing script reading, confirmations, and client outreach seamlessly.
-
Onboarding Tracking: Through her roles as an HR Consultant and Associate, she is adept at making follow-up calls, managing training logistics, and maintaining progress timelines for individuals entering the company pipeline.
Monica is highly comfortable initiating and maintaining high-quality conversations online to drive pipeline growth:
-
Digital Networking: She has extensive experience with digital outreach and cold-contacting prospects via tools like LinkedIn Recruiter and in-mailing systems to identify and engage interested talent.
-
Fluent Communication: Being completely fluent in both written and verbal English, she can confidently execute Facebook outreach to potential business prospects and clients, maintaining an authentic and professional brand voice.
Monica possesses the administrative and creative background necessary to foster team engagement and visibility:
-
Event Coordination: Having served as an HR Associate handling training activities, events management, and facilitation, she is highly skilled in managing event details, coordinating schedules, and sending out announcements with clear instructions.
-
Engagement Creation: Her specialization in human resource management and organizational systems equips her to design professional communications, post leaderboards, and execute weekly team recognition strategies to drive healthy competition.
Monica is a detail-oriented professional with a strong foundation in database integrity and calendar coordination:
-
Database Management: She is highly proficient in tools like Zoho, Box, SAP, and Microsoft Excel, regularly using them to keep database records, tracking sheets, and team activities meticulously documented.
-
Process Creation: Her experience creating innovative processes and managing schedules ensures that booking appointments, confirmations, and reminders will be executed with absolute consistency.
She is proficient in:
-
Platforms & CRMs: Zoho, LinkedIn Recruiter, SAP, Box, Apollo, and Sabre.
-
Office Applications: Advanced Microsoft Excel, Word, PowerPoint, and Internet Navigation.
-
Core Talents: Multi-channel customer support, database tracking, calendar booking, and fluent English communication.
- Monica is an experienced Human Resources and Administrative Support Specialist with over 10 years of professional experience in recruitment administration, HR operations, and remote executive support.
- She holds a Bachelor of Science in Business Administration, major in Human Resource Management.
- Her career spans support roles for teams in the defence and healthcare industries, primarily catering to Australian-based clients in fully remote environments.
- She has provided end-to-end recruitment and administrative support across various functions, including candidate sourcing, interview coordination, database maintenance, document control, and executive calendar management.
- In the healthcare sector, she led full-cycle HR processes such as onboarding, performance reviews, payroll administration, compliance reporting, and employee relations.
- She has a track record of managing HR operations independently and ensuring adherence to local labor laws and internal policies.
- She demonstrates strong skills in recruitment coordination, HR documentation, calendar and inbox management, and reporting accuracy.
- She is highly proficient in tools such as Zoho CRM, LinkedIn Recruiter, Sprout HRIS, Microsoft Office Suite, Outlook, SharePoint, Microsoft Teams, and other remote collaboration platforms.
- Her strengths include a detail-oriented and process-driven approach, with a strong emphasis on confidentiality, consistency, and operational support.
Employment History
Recruiter
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2015 to July 2019 (49 Months)
Duties and Responsibilities:
- Data Entry and Validation
- Handled the company's database using Bullhorn
- Removed all duplicates and updated candidate profiles
- Entered new candidate profiles
- Created various spreadsheets for sourcing purposes
- Created an Excel version of the Annual Report for benchmarking purposes.
- Database Management
- Monitored and updated all spreadsheets being used in the sourcing activities.
- Sourcing
- Per client's requirements (ex: skills, location, job titles, specific key words, etc.), sourced prospective candidates in the Defence, Engineering, Avionics, Rail, Logistics industries using LinkedIn Recruiter
- Sent Inmails to qualified prospects to request for their updated CV contact details
- Forwarded these CVs and important information to the Team Lead in charge for further interviews and discussions
- Researched and Sourced potential candidates with the following, but not limited, skill sets.
Payroll Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2011 to April 2012 (13 Months)
Duties and Responsibilities:
- Payroll processing
- Database management
- Reports validation and consolidation
Human Resource Assistant
Industry:
Human Resources Management / Consulting
Employment Period:
February 2010 to January 2011 (11 Months)
Duties and Responsibilities:
- Executive recruitment
- Training and development
- Database management
Data Entry Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2019 to February 2020 (7 Months)
Duties and Responsibilities:
- Transfer data from database systems using keyboards, data recorders or optical scanners
- Type in data provided directly from the clients/recruiters.
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
RECRUITMENT ADMINISTRATIVE SPECIALIST
Industry:
Human Resources Management / Consulting
Employment Period:
February 2022 to December 2025 (45 Months)
Duties and Responsibilities:
HR Consultant
Industry:
BioTechnology / Pharmaceutical / Clinical research
Employment Period:
May 2019 to Present
Duties and Responsibilities:
- Handling and spearheading Recruitment, Training and Development, Compensation and Benefits.
- Responsible in creating innovative processes for the said HR facets, designing training programs, database management, payroll processing and facilitation.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2006 to February 2007 (9 Months)
Duties and Responsibilities:
Education History
Field of Study:
Human Resource Management
Major:
Business Administration
Graduation Date:
February 9, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Human Resource Management, Sourcing, Data Entry, Resume Screening, Microsoft Office,
INTERMEDIATE ★★
-
Payroll ProcessingRecruiting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 6.74, Upload: 8.01
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i3
- Operating System: Windows 10
All-inclusive Rate: USD $7.49/hr
Annafer
Candidate ID: 299069
ADVANCED
-
Upselling, Sabre GDS, Travel Management...
INTERMEDIATE
-
Microsoft Excel, Microsoft Office, Upselling, Travel Management...
Median Rate
$7.49
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
- Annafer has been working as a Data Entry Specialist for 4yrs.
- She ensured all her information was kept confidential
- Her tasks include:
- Responding to emails from clients
- Chat assistance using Tawk System
- Direct communication with the suppliers through email
- Closely monitor pending tasks each week
- Communicate directly with clients in her absence through email
- She files work orders from production, packaging assemblies and receiving into finished goods.
- She ensured inventory transactions are accurately logged and oversaw cycle counts and reconciliation activities.
- She is proficient in using:
- Google Mail, Apps, Docs, Sheet, Drive
- Skype
- Zoom
- MS Office/Excel/Outlook,etc
- Zoiper Soft Phone
- Jitsi Soft Phone
- Tawk Chat System
- Product Listing (Shopify/ Etsy/Gooten)
- Trello/Asana
- Project Management Tools
- Canva
- Photoscape
- Hootsuite
- Quickbooks
- Infusionsoft
- Wordpress Management
- She can start immediately.
www.predictiveindex.com/reference-profile/specialist/
Strongest Behavior
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
Annafer is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. She identifies problems, and enjoys solving them, particularly within own area of expertise.
She is a modest and unassuming person, works quite autonomously and decisively in their specialized area. When working outside ofher expertise, she’ll look to management, written resources, or subject-matter experts for direction. Most effective and productive when working within the field of own specialty and experience, and prefers to stick to the proven way. If it becomes necessary to initiate or adopt change, Annafer will need to see cold, hard, evidence to prove that the new way is more efficient, yields high-quality results, and is complete. In addition, Annafer will carefully plan the implementation to minimize problems and maximize results.
Employment History
SENIOR RESERVATIONS OFFICER
Industry:
Travel / Tourism
Employment Period:
August 2008 to July 2010 (23 Months)
Duties and Responsibilities:
- Did International and domestic reservation using Abacus and Amadeus.
- Navigate reservation System and Tour Packages
- Dealt with the customers through phone calls and email.
CUSTOMER SUPPORT/ TICKETING AGENT
Industry:
Travel / Tourism
Employment Period:
August 2014 to April 2015 (8 Months)
Duties and Responsibilities:
- Booking - responsible for taking calls, emails (MS Outlook Express) and ticketing inquiries.
- Responsible in overall workaround of their online website.
- Make sure the department is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
- Ensure the system capabilities are in process.
- Responsible in addressing escalations to higher department.
- Reporting - Manage reports and monitor the SLA (Service Level Agreement per requirement) at the end of the day.
- Issue tickets using Abacus and Sabre portal.
TRAVEL CONSULTANT/ OPERATIONS MANAGER - TRAINING AND CONTENT
Industry:
Travel / Tourism
Employment Period:
August 2010 to August 2015 (60 Months)
Duties and Responsibilities:
- Did International Reservation and Ticketing for customers using Worldspan and Sabre tools.
- Processed bookings mostly specialized for Military Fares and Reservation System
- Upgrade and up sell bookings and reservations
- Answer email inquiries (via MS Outlook Express), receiving outbound calls from different country using soft phone applications.
- Assessed Credit Card Payments and other payment methods.
- Analyze and familiarized the fare rules.
SENIOR TICKETING AGENT / CONTENT ADMINISTRATOR
Industry:
Travel / Tourism
Employment Period:
August 2015 to March 2016 (7 Months)
Duties and Responsibilities:
- Issue tickets and Post booking inquiries (Rebook/ Refund) using Amadeus GDS tool both front clients and corporate clients.
- Receives booking inquiries from customers via Outlook Express.
- Receive visa applications and Holidays Package requests from the customers.
- Analyze and read the Fare rules.
- Responsible in the navigating Computer System – Sqiva (CRS), Comm100 (Live Chat), Hootsuite (Social Media).
- Promote their newly launched online website on Social Media websites such as Facebook and Instagram.
- Ensure that the system content is in order and working properly based on the requirement.
- Prepare data and manage their booking documents/ procedure are in place.
- Did up-selling of promos and packages during on call.
TICKETING CONSULTANT
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2016 to September 2017 (16 Months)
Duties and Responsibilities:
- Receives booking request via Google Mail.
- Books ticket and prepares travel and transportation accommodations for customers via Amadeus CRM or Saber.
- Responds to email inquiries via Google Mail.
- Do re-booking for customers.
DATA ENTRY SPECIALISTS (PART TIME)
Industry:
Transportation / Logistics
Employment Period:
October 2017 to August 2022 (58 Months)
Duties and Responsibilities:
- Receives the majority of bookings via email (MS Outlook). Each email has to be scanned for accuracy and completeness and then be entered into the MS Access booking engine.
- Enter data and checks for accuracy: correct flight times, sufficient travelling time allowed, etc.
- Send booking confirmation to the customer and amend if necessary.
- Document changes in the system
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Tourism
Graduation Date:
December 1, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
UpsellingSabre GDSTravel Management
INTERMEDIATE ★★
-
Microsoft ExcelMicrosoft OfficeUpsellingTravel ManagementZendesk
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customed
- Processor: AMD Ryzen 7
- Operating System: Windows 10
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Statistically speaking, you would probably need to gather about 100 applicants to get around 2 good data entry clerks. That sounds like a huge number, but if you post job openings in all the right places, it’s manageable.
Thus, you can post job openings on classified ads, online job market sites, freelancer sites, and other social media networks.
3. Sift through your candidates using a four-point criteria.
Once you’ve gotten a good number of applicants, you can sort out the good ones by applying the following criteria:
- Hard/soft skills;
- Work experience;
- Relevant certifications/special training
- Educational attainment (i.e., medical/legal background, if necessary).
4. Design your qualifying process and implement it.
This varies from client to client, but here’s an example you can use to build yours:
- CV scan – Skim their resume or CV for skills, certifications, and other relevant information.
- Preliminary interview – Delve into the contents of their CV and get a feel of their personality and communication skills. Video interviews are also great for gauging the stability of their internet connection.
- Data entry test – Think of it as a practical exam. Have them upload 300-500 names and details onto a spreadsheet, for instance. Check for speed and accuracy.
One last thing, it helps to give the training process equal effort and focus as the recruitment process. This is particularly true if your data entry clerks will need to use proprietary software to do their jobs. Ideally, you should give them about a week to get the hang of it, preferably with adequate supervision at this time.
Once you are confident in their proficiency, do track their progress as well. You can print out records and reports that measure their accuracy and work capacity. If necessary, you can have them undergo further training later on.
Lastly, for the ultimate hassle-free hiring process, why not try signing up with Remote Staff? Our diverse Filipino talent pool has some of the best and most dedicated data entry clerks out there. Best of all, we pre-qualify all our talents and can take care of everything from onboarding to payroll to dispute resolution for you.
Serena has been working remotely and writing content for the better part of the last decade. To date, she's written for Pepper.ph and Mabuhay Magazine, among others, and has churned out more than a thousand articles on everything from The Basics of Stock Market Investing to How to Make Milk Tea-Flavored Taho at home.
