About a couple weeks back, we talked about hiring a virtual assistant. There was an article on what you should look for, the kinds of virtual assistants out there, and so on.
There’s no doubt about it. Virtual assistants or VA’s are pretty much the gateway to building your remote team. Once you get a good one, you’ll wonder how you ever got on without them as well as how you can benefit from other remote specialists.
So, today, we’ll talk about another fairly popular but slightly misunderstood remote work position: the (not-so) humble data entry clerk.
What Does a Data Entry Clerk Do?

Basically, a data entry clerk is in charge of entering and updating information in a company’s database. This could entail anything from editing changes in the company handbook, updating customer accounts, or scanning documents.
There are also advanced tasks, particularly those that involve medical or legal transcriptions. Data entry clerks for these jobs typically have more experience and may even have a medical or legal background.
The position is typically considered an entry-level one. However, in a lot of cases, a data entry clerk ends up playing a really crucial role. While they don’t really take part in major decision-making, their work certainly does. Think about it. Can you really make the right decision if the data you based it on is wrong? Obviously not.
How Do You Hire a Good One Remotely?

One of the best things about data entry jobs is that they can be done remotely. For a business owner like you, this can translate into two primary benefits: cost savings and convenience.
First, hiring remote data entry clerks from the Philippines means the exchange rate is in your favor. AUD paychecks will certainly go much farther there, so it’s a win-win situation for both parties.
Secondly, hiring remotely expands your talent reach exponentially. When you’re unfettered by geographical boundaries, you’d be casting a wider net with a wider array of talent at your fingertips.
Now that we’ve established that, how do you go about hiring your data entry rock stars? Here are some strategies you can employ:
1. Write down key hard and soft skills.
A good data entry clerk should have the following hard skills:

- Basic computer literacy. They should be able to run key software programs like Microsoft Excel or popular data entry programs like AutoEntry and ZedAxis.

- Decent typing speed. This is half the equation. There’s no point in being accurate if it takes you forever to get your work done on time. A good typing speed is about 50 words per minute (wpm), but if you’ll require bigger volumes of data entry work, 70 wpm might be a better minimum speed.

- Top-notch comprehension. Contrary to popular belief, data entry is not always a purely mechanical task. Good data clerks should also be alert to notice erroneous entries or to spot mistakes as they go about their job.

- Good communication skills. This goes for both verbal and written skills. You want your data clerk to be able to communicate any issues clearly, for one.
A solid grasp of grammatical rules and correct spelling is crucial for transcription work too. Incorrect entries, particularly in the legal or healthcare industries, could have catastrophic consequences.
Don’t forget to take soft skills into consideration as well. Time management skills, attention to detail, and meticulousness are all green flags for this position.
2. Post job openings on several online channels.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $8.46/hr
Patritze
Candidate ID: 623571
ADVANCED
-
Microsoft Excel, IEX, Aspect eWorkforce Management...
INTERMEDIATE
-
Computer Repair, Computer Troubleshooting, Remote Computer Repair, Data Encoding...
Median Rate
$8.46
$9.07
if $1 = PHP52
$10.67
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.65 per hour or $USD 749.96 per month
Full Time: $USD 8.46 per hour or $USD 1465.89 per month
Remote Staff Recruiter Comments
Patz has 12+ years of professional experience, primarily in the BPO industry, specializing in workforce management and customer service operations. Starting as a Customer Service Representative, they earned several accolades, including the "Sweet Talk Award" for excellent customer engagement. Progressing through roles such as Service Tier Mentor, Mission Control Analyst, and Scheduling Analyst, Patritze has developed a strong expertise in real-time monitoring, capacity planning, and staff management. Currently serving as an Assistant Manager for Workforce Management, Patritze leads a team responsible for performance monitoring and operational efficiency across multiple accounts.
- Supervisory experience overseeing Mission Control and Scheduling Analysts.
- Expertise in workforce tools such as Aspect eWFM, eRTA, and IEX.
- Demonstrated success in maintaining KPIs like AHT, CSAT, and QA.
- Leadership in adapting staffing models to client requirements and optimizing efficiency.
Patz's ability to enhance team performance and ensure operational excellence is evident in their accomplishments:
- Transitioned to elite customer accounts due to exceptional performance.
- Managed staffing requirements and ensured SLA adherence through robust scheduling and adherence strategies.
- Played a pivotal role in procedural and operational improvements within the workforce management domain, ensuring higher team productivity and client satisfaction.
He possesses advanced skills in workforce management platforms and tools:
- Proficient in Microsoft Office (Excel, Word, Outlook) and workforce management systems (Aspect, IEX).
- Strong analytical and troubleshooting skills for software and hardware systems, complemented by operational insight for internet browsers and Windows OS.
These skills have been consistently applied to enhance workflow efficiency and reporting accuracy.
He is currently employed and he is available to work after 2 weeks notice
Collaborator - The Predictive Index
Employment History
Wire brusher/Admin Staff
Industry:
Marine / Aquaculture
Employment Period:
March 2011 to February 2012 (10 Months)
Duties and Responsibilities:
- Wire-brusher Cleaning rust removal and steel preparation for painting finishes
- Admin Staff Monitor Man-hour activities for ship blocks, reporting for Accounting and Billing, Monitor employees’ attendance, Monitor and report Personal Protective Equipment issuance
Workforce Assistant Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2012 to January 2025 (155 Months)
Duties and Responsibilities:
March 31, 2022 to Present
- Lead a team of Mission Control (Real-Time/ RTA) analysts, ensuring their performance aligns with defined objectives.
- Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
- Coordinate and collaborate with Operations Teams and other departments to maintain a seamless production environment.
- Recommend procedural and operational changes to enhance communication and improve efficiency.
- Uphold confidentiality regarding organizational strategies, objectives, and practices.
- Participate in meetings and functions as required, contributing to team and organizational goals.
- Manage special projects and oversee multiple sites as needed.
September 1, 2020 to March 30, 2022
- Lead a team of Mission Control (Real-Time/RTA) analysts and schedulers, ensuring their performance meets defined objectives.
- Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
- Collaborate with Operations Teams and other departments to ensure seamless production environment functionality.
- Propose procedural and operational guideline enhancements to optimize communication and efficiency.
- Safeguard the confidentiality of organizational strategies, objectives, and practices.
- Actively participate in meetings, functions, and contribute to team and organizational initiatives.
- Support and mentor analysts, providing guidance to enhance their skills and responsibilities.
- Manage special projects and take on additional responsibilities as needed.
May 26, 2019 to August 31, 2020
- Plan, create, and communicate schedules for a designated project, ensuring clarity and accuracy.
- Track headcount and conduct capacity planning for the assigned project.
- Forecast headcount, call capacity, and service level (SL) delivery on a regular basis to ensure operational targets are met.
- Identify opportunities to enhance staffing and scheduling efficiency, and provide actionable recommendations to management.
- Perform regular reporting and data management tasks related to scheduling and capacity planning.
June 1, 2016 to May 25, 2019
- Conduct real-time monitoring and track schedule adherence on a 24/7 basis to ensure optimal operational performance.
- Maintain and update employee and team data within the Workforce Management (WFM) software.
- Support Operations Management by providing accurate and timely schedule or staffing information as required.
- Monitor half-hourly call volumes, Average Handle Time (AHT), and staffing requirements, promptly alerting Operations Management of any threshold violations.
- Track, monitor, and report agent schedule adherence and employee occurrences to maintain accountability and operational efficiency.
March 2012 to June 2016
- Served as Tier 1 Service Mentor, guiding new agents in improving their performance.
- Transferred to VIP accounts (Elite and Premium) due to proven expertise and customer handling skills.
- Provided mentorship to Premium account agents, ensuring adherence to service standards.
- Trained in Global Distribution Systems (Sabre and Amadeus) to enhance service delivery for VIP clients.
- Acted as Supervisor POC, assisting the team lead in maintaining key performance metrics such as AHT, CSAT, and QA scores, and sending EOD reports to leadership.
-
Performed CMS monitoring for Elite and Premium accounts, ensuring operational efficiency.
- Monitored agents' AUX usage and productivity, addressing high AHT, validating outbound calls, and identifying unnecessary AUX usage.
- Generated and shared daily AHT reports, absenteeism and tardiness validations, and hourly center updates.
- Managed staffing requirements on a half-hourly interval basis to meet client expectations.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
August 1, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft ExcelIEXAspect eWorkforce Management
INTERMEDIATE ★★
-
Computer RepairComputer TroubleshootingRemote Computer RepairData EncodingData Entry
Work at Home Capabilities:
- Internet Bandwidth: N/A
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17148822065
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: 12th Gen Intel(R) Core(TM) i5-12450H 2.00 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $8.16/hr
Vanessa
Candidate ID: 609273
ADVANCED
-
Canva, Microsoft...
INTERMEDIATE
-
Administrative Support...
Median Rate
$8.16
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.16 per hour or $USD 1414.85 per month
Remote Staff Recruiter Comments
- Candidate has a total of 3 years experience as a Virtual Assistant handling social media, accounting and administration.
- Her primary skills: Canva (10/10), Excel (8/10), social media management
- Additional Skills: Basic WordPress, familiarity with Wix and Strikingly, basic invoicing and billing
- Development Goals: Plans to enhance skills with upcoming courses in bookkeeping and SEO
Employment History
MARKETING ASSISTANT
Industry:
General & Wholesale Trading
Employment Period:
June 2021 to January 2022 (7 Months)
Duties and Responsibilities:
ADMINISTRATIVE ASSISTANT
Industry:
Banking / Financial Services
Employment Period:
April 2021 to August 2024 (40 Months)
Duties and Responsibilities:
VIRTUAL ASSISTANT
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2019 to November 2021 (33 Months)
Duties and Responsibilities:
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Human Resource Development Management
Graduation Date:
March 30, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Business Studies/Administration/Management
Major:
Marketing Management
Graduation Date:
March 30, 2014
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Business Administration
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Marketing Management
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Human Resource Development Management
Graduation Date:
January 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Canva, Microsoft,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16965245360
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ASUS
- Processor: AMD Ryzen 7 6800HS with Radeon Graphics
- Operating System: Windows 11
All-inclusive Rate: USD $6.20/hr
Mayla
Candidate ID: 538763
ADVANCED
-
Accounting Reconciliation, Accounting, Bookkeeping, Financial Accounting...
INTERMEDIATE
-
Xero, Google Drive, Google Docs, Administrative Support...
Median Rate
$6.20
$6.52
if $1 = PHP52
$7.35
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.20 per hour or $USD 537.27 per month
Full Time: $USD 6.20 per hour or $USD 1074.54 per month
Remote Staff Recruiter Comments
- Mayla has a degree in Nursing and a registered nurse . She describes herself as detail-oriented bookkeeper with expertise in data entry, bank categorization, and reconciliation. Adept at utilizing Xero and other accounting tools to maintain accurate financial records. I am seeking a challenging position to leverage my skills and contribute to the efficiency of financial operations.
- She was proficient in having these skills and tools:
- Attention to Details
- Organizational Skills
- Adaptability
- Positive Attitude
- Confidentiality
- Trained in Xero and QuickBooks
- She has been an Accounting and Bookkeeper for 9 years. Responsible in:
- Data Entry and Recordkeeping: Inputting financial transactions from various sources into accounting software (e.g., Xero, QuickBooks). Maintaining organized and up-to-date records of income, expenses, and other financial activities.
- Bank Reconciliation: Ensuring that bank statements align with the company's financial records. Identifying and resolving discrepancies to maintain accuracy.
- Financial Reporting: Generating regular financial reports, such as income statements and balance sheets. Providing insights into the company's financial health and performance.
- Accounts Payable and Receivable: Managing invoices, bills, and payments to suppliers (accounts payable). Handling customer invoices, receipts, and collections (accounts receivable).
- Financial Analysis: Analyzing financial data to identify trends, patterns, and areas for improvement. Providing insights to support informed decision.
- Mayla can start ASAP and open for full time and part time roles.
Predictive Index Behavioral Profile - Operator
Strongest Behaviors
Mayla will most strongly express the following behaviors:
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
Behavioral Summary
Mayla is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Mayla has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Mayla will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
Accounting and Bookkeeping
Industry:
Accounting / Audit / Tax
Employment Period:
March 2014 to March 2022 (96 Months)
Duties and Responsibilities:
- Data Entry and Recordkeeping
- Bank Reconciliation
- Accounts Payable and Receivable
- Financial Analysis
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Management
Graduation Date:
April 7, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Accounting Reconciliation, Accounting, Bookkeeping, Financial Accounting, Financial Management, Financial Analysis, Bank Reconciliation, Accounts Receivable Management,
INTERMEDIATE ★★
-
Xero, Google Drive, Google DocsAdministrative SupportAccounts Payable ManagementXero AccountingQuickBooks
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15854687828
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DELL
- Processor: Device name DESKTOP-J4CNGFM Processor Intel(R) Core(TM) i7-7600U CPU @ 2.80GHz 2.90 GHz Installed
- Operating System: Windows 10
All-inclusive Rate: USD $8.65/hr
Febbie
Candidate ID: 537219
ADVANCED
-
B2C, Call QA, Social skills, Data Entry...
INTERMEDIATE
-
Quality Assurance, Mobile Browser Application, Canva, Data Entry...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.65 per hour or $USD 1499.92 per month
Remote Staff Recruiter Comments
- Febbie Jane reached 2nd year college in BS - Human Resource Development Management and has a certificate in Social Psychology. She have been working for 6 years handling and performing roles such as Customer Service Representative, Data Entry and Quality Analyst. She has catered international clients since most of his work experiences are client handling.
- She was exposed and proficient to the following tasks and tools:
- XUI
- DMDAPI
- Talent Acquisition
- Data Entry
- Customer Support
- MS Excel and Word
- She has been a Customer Support Representative for 3 years. Responsible in Appointment Setting, Social Media Monitoring, doing Inbound and outbound calls. Filing tickets to an Australian Company. And, doing a little bit of sales. On top of it she also is doing Talent Acquisition tasks. Like, screening applicants for recruitment purposes.
- She has experience as Data Entry for 2 years and 5 months that track customer's records, credit score restoration and doing live sports update on AATV app.
- She has been a Quality Analyst for 1 year and 7 months as well. Responsible in maintaining the quality of the calls made by agents. Ensuring that they are following the accurate process and following the rules.
- Febbie Jane can start ASAP and prefers to any full-time and open for negotiation with part-time roles.
Strongest Behaviors
FEBBIE JANE will most strongly express the following behaviors:
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
FEBBIE JANE is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; FEBBIE JANE plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
QUALITY ANALYST
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2022 to December 2023 (19 Months)
Duties and Responsibilities:
- Quality Assurance Agent for Wayfair Sales Representatives.
- Evaluating agents calls to assure quality.
- Connect with clients regarding the quality of the calls being evaluated.
DATA ENTRY LITIGATION
Industry:
Law / Legal
Employment Period:
September 2022 to December 2022 (2 Months)
Duties and Responsibilities:
- Track customer's records.
- Credit score restoration
- File cases and check their accounts.
APP MANAGMENT
Industry:
Entertainment / Media
Employment Period:
July 2021 to March 2022 (8 Months)
Duties and Responsibilities:
- Research and add live sports update on AATV streaming applications.
- Editing logos
- Schedule prospected customers.
CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2018 to January 2020 (14 Months)
Duties and Responsibilities:
- Talent Acquisition
- Appointment Setter for medical and maintenance.
- Social Media Monitoring
- Email Handling -Quality Analyst's transcriber -Taking Council After hours calls.
- EPA air quality monitoring for Victoria.
CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2017 to April 2018 (5 Months)
Duties and Responsibilities:
- Appointment Setter
Rostering Coordinator
Industry:
Healthcare / Medical
Employment Period:
September 2024 to May 2025 (8 Months)
Duties and Responsibilities:
- Roster Management:
- Develop, maintain, and optimize efficient rosters for support staff to meet client needs and service delivery requirements.
- Create and manage staff rosters, ensuring all shifts are covered and align with client demands.
- Monitor and adjust schedules to ensure optimal efficiency and respond to changes in staff availability or client needs.
- Coordinate daily schedules, managing shift changes, and ensuring compliance with relevant legislation, awards, and organizational policies.
- Maintain and update schedules, calendars, and agendas, ensuring accuracy and timely communication with all parties involved.
- Staff Coordination:
- Communicate with support staff to confirm availability, manage shift changes, and address any scheduling issues.
- Verify the availability of clients and support workers for planned meet and greet sessions.
- Collaborate with the HR and Operations teams to recruit, train, and onboard new staff members.
- Send out reminders of scheduled meetings, shifts, and roster changes to staff and clients.
- Reschedule or cancel shifts promptly, ensuring minimal disruption to service delivery.
- Client and Stakeholder Interaction:
- Engage with clients, support coordinators, and support workers to ensure clear communication and effective scheduling.
- Manage and confirm activities for the client’s stay, addressing any special requirements or adjustments needed.
- Answer scheduling queries via email and phone, providing prompt and accurate information. 10
- Reporting and Documentation:
- Maintain accurate records of staff availability, shifts, changes, and any related documentation.
- Provide regular reports and updates to management on rostering and staffing metrics, including project timelines and associated deadlines.
- Document scheduling processes, keeping detailed records for auditing and continuous improvement purposes. o Create reports or presentations for the AGM to use during meetings, ensuring all data is well-organized and presented effectively.
- Administrative Support: o Perform administrative tasks such as filing and managing paperwork related to rostering and scheduling. o Attend meetings alongside the Rostering Manager, providing support and taking notes as needed.
- Act as the assistant to the Assistant General Manager (AGM), answering queries in their absence and supporting their day-to-day tasks.
- Assist in the development and implementation of rostering systems and processes to improve efficiency and service delivery.
- Keep the management informed of project timelines and associated deadlines, ensuring alignment with business goals.
- General Duties:
- Manage the flow of people and operations, ensuring smooth coordination across departments.
- Monitor progress of schedules, making necessary adjustments to maintain efficiency and meet organizational targets.
- Perform other administrative tasks as required to support the overall functioning of the organization.
Technical Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2012 to January 2013 (3 Months)
Duties and Responsibilities:
- We handle sim card and phone activations. We also help top up their phone.
Technical Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2014 to June 2015 (7 Months)
Duties and Responsibilities:
- We diagnose and resolve customers' internet connection issues.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Human Resource Development
Graduation Date:
January 9, 2024
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
B2C, Call QA, Social skills, Data Entry, Customer Service, Workforce Analysis, Client Relations, CRM,
INTERMEDIATE ★★
-
Quality Assurance, Mobile Browser Application, Canva, Data Entry, Auditing, Appointment Setting, Email HandlingMicrosoft OfficeGoogle SheetsOffice 365RingCentral
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15699311937
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DELL
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $6.69/hr
Maneka
Candidate ID: 536723
ADVANCED
-
Amazon Product Research, Data Entry, Quality Assurance, Social Media Management...
INTERMEDIATE
-
Graphic Design, Canva...
Median Rate
$6.69
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 6.69 per hour or $USD 1159.61 per month
Remote Staff Recruiter Comments
- Social Media Management/Content creation (Facebook and Instagram)
- Manual sourcing
- Reverse search sourcing
- Amazon product listing
- Data Entry
- Lead generation
- Product profit/performance analysis
- Tactical Arbitrage
- Keepa
- Revseller
- SellerAmp
- Canva
- Google Sheet
- Microsoft Office Suite
She is amenable to working on any shift schedule for full-time or part-time roles
Predictive Index Behavioral Profile -Scholar
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Kyra is reserved and will generally express herself in a factual, direct, and succinct manner. A conscientious person, her approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, she’ll produce carefully thought-out work of high quality and precision. Whether doing work herself, or delegating to others, follow up is close to ensure high-quality results.
Employment History
Amazon FBA Lead Generation Specialist
Industry:
Others
Employment Period:
March 2020 to March 2023 (36 Months)
Duties and Responsibilities:
- Extensive research through cross-referencing various websites and entering data
- Product research and creating top shelf Amazon listings
- Analyze profit performance of products
- Evaluate profitability trends and pricing strategy
Social Media Assistant
Industry:
Others
Employment Period:
January 2023 to August 2023 (6 Months)
Duties and Responsibilities:
- Engaging with followers on both Facebook and Instagram
- Create a following, boost likes and followers for the clients' accounts
- Content Creation and Curation: Creating engaging and relevant content
Amazon FBA Lead Generation Specialist
Industry:
Others
Employment Period:
March 2023 to November 2023 (7 Months)
Duties and Responsibilities:
- Product research & analyzing profit performance of products
- Admin tasks
- Amazon storefront tasks (Repricing)
Education History
Field of Study:
Biology
Major:
BIOLOGY
Graduation Date:
January 1, 2019
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Amazon Product Research, Data Entry, Quality Assurance, Social Media Management, Market Research, Data Analysis,
INTERMEDIATE ★★
-
Graphic DesignCanva
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15999396430
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz 2.30 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $7.67/hr
Zany
Candidate ID: 536682
ADVANCED
-
Customer Handling, Cold Calling, Virtual Assistant Skills, Administrative Support...
INTERMEDIATE
-
Customer Service, Administrative Skills, Cold Calling...
Median Rate
$7.67
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.65 per hour or $USD 749.96 per month
Full Time: $USD 7.67 per hour or $USD 1329.77 per month
Remote Staff Recruiter Comments
- Zany has a bachelor's degree in political science. After that she also proceed courses in Professional Education, and she has NC II certificate in Bread and Pastry. She has been working for 12 years handling and performing roles such as Customer Service Representative, Online Lead specialist, Virtual Assistant and Call and email support She has catered international clients since most of her work experiences handles clients.
- She was exposed and proficient to the following tasks and tools:
- Customer Service
- Cold Calling
- Administrative Tasks
- Account Payables
- Data Entry
- Client Management
- MS Office
- Sales and Finance
- She has been a Customer Service Representative for 8 years. Responsible in calling leads interested in selling their properties. By collecting details of the owners.
- She's been also Online Lead Specialist for 5 months that process lead management.
- She has been a Virtual Assistant for 1 year and 7 months as well. Responsible in collecting data, assisting the nurses, schedule management, sales and monitoring account payables.
- Shes been an Online Nurse Assistance for 1 year and 3 months. That proactively do calls and answer inquiries through emails or chat.
- Zany can start ASAP and open to any full-time or part-time roles.
Strongest Behaviors
Zany will most strongly express the following behaviors:
- Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
- Independent, analytical, critical, and creative thinking and action; Private.
- Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Zany Zither is an intense, results-oriented person, whose drive and sense of urgency are tempered and disciplined by a strong concern for the accuracy and quality of the details of any work for which they are responsible. Approach to any work done will be based on thorough analysis and detailed knowledge of all pertinent facts. Much more technically than socially oriented; has confidence in technical/professional knowledge and ability to get things done correctly. With experience, will develop a high level of expertise in their own work and will be critical of mistakes made by themself or others. Takes the work and responsibilities very seriously and expects others to do the same.
Employment History
Virtual Assistant
Industry:
Consumer Products / FMCG
Employment Period:
June 2021 to July 2023 (25 Months)
Duties and Responsibilities:
- Make phone calls and report it to the client.
- Offer business solar panels to customers located in New York
- exposed to sales.
- Inbound calls
Virtual Assistant
Industry:
Healthcare / Medical
Employment Period:
March 2020 to January 2021 (10 Months)
Duties and Responsibilities:
- Assist care giver and registered nurses.
- Get detailed information.
- Assisting nurses, requesting shifts, call nurses with request.
Rocket Station Virtual Assistant
Industry:
Accounting / Audit / Tax
Employment Period:
October 2019 to March 2020 (5 Months)
Duties and Responsibilities:
- Data Entry
- Administrative tasks
- Accounts payable
- Monitor payments.
Online Lead specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2011 to October 2019 (105 Months)
Duties and Responsibilities:
- Lead generation
- collect identified information of the leads.
- Cold Calling
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2011 to October 2019 (98 Months)
Duties and Responsibilities:
- Customer Support
- Data Entry
- Escalate concerns.
- Provide assistance with the customers.
Customer Support
Industry:
Healthcare / Medical
Employment Period:
June 2021 to January 2024 (31 Months)
Duties and Responsibilities:
- Inbound and outbound call support.
- Handled administrative tasks
- Assigned to assist nurses with timesheet concerns during after office hours.
- Contact facilities to check the need for nurses
- Contact nurses for shift covers.
Education History
Field of Study:
Political Science
Major:
Political Science
Graduation Date:
March 30, 2012
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Handling, Cold Calling, Virtual Assistant Skills, Administrative Support, Customer Service,
INTERMEDIATE ★★
-
Customer ServiceAdministrative SkillsCold Calling
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: desktop
- Processor: i5
- Operating System: Windows 11
All-inclusive Rate: USD $8.65/hr
Kim
Candidate ID: 535430
ADVANCED
-
Zendesk, Salesforce CRM, Shopify, Google Apps...
INTERMEDIATE
-
Administrative Support...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.67 per hour or $USD 664.88 per month
Full Time: $USD 8.65 per hour or $USD 1499.92 per month
Remote Staff Recruiter Comments
- Kim has a bachelors degree in Hotel and Restaturant Management and have been working for almost 12 years now handling and performing roles such as Admin Assistant, Fulfillment Lead, Customer Support, Customer Support Lead, Programs Assistant, Virtual Assistant Recruitment Officer and Reconciliations Officer under the industries of Financial Services, Recruitment Agency, Outsourcing, Education and Merchandising. She has catered to US and Australian Clients.
- Her greatest achievement with her 12 years of professional experience was being able to work remotely since 2015, working and being exposed to global clients, and working in several industries, all of which helped her career development.
- She was exposed to the following tasks:
- Order Management
- Shopify Management
- Customer Support
- Invoicing
- Email Support
- Chat Support
- SMS Support
- Inventory and Fulfillment
- Data Entry
- Scheduling
- Quality Assurance
- Handled 4 team members
- Recruitment
- Reconciliation
- Product Research
- Administrative Tasks
- She is proficient in using tools such as CRMs, Zendesk, Salesforce, ReAmaze, ShopifyTrello, Asana, Google Apps and Microsoft Office.
- She currently have a part-time job, working on a flexible schedule. She prefers morning or late afternoon shift and open to any full-time or part-time roles.
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, KIMJEN is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. KIMJEN gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
Reconciliations Officer
Industry:
Banking / Financial Services
Employment Period:
September 2011 to July 2012 (10 Months)
Duties and Responsibilities:
- Reconciled all assets held on behalf of ANZ’s clients.
- Investigated and cleared variances/breaks from reconciliations.
- Ensured all breaks were resolved and cleared within a given timeframe.
- Cross-trained on mutual funds and equity processes for leave coverage.
- Stakeholder communications regarding outstanding balance.
Virtual Assistant
Industry:
Others
Employment Period:
December 2018 to March 2019 (3 Months)
Duties and Responsibilities:
- Managed administrative tasks, performed research, data entry
- Contact management, inbox management.
- Scheduling management, booking, and planned travel.
Recruitment Officer
Industry:
Human Resources Management / Consulting
Employment Period:
July 2014 to January 2015 (6 Months)
Duties and Responsibilities:
- Sourced, screened, evaluated, and processed applicants based on qualifications.
- Analyzed interview results and verified references.
- Recommended and coordinated interviews with hiring managers.
- Handled phone interviews, arranged candidates for face-to-face interview.
- Builds and maintains a client database
- Handles general data administration and paperwork
Programs Data Entry Assistant
Industry:
Education
Employment Period:
March 2019 to July 2019 (4 Months)
Duties and Responsibilities:
- Tasked with administrative duties.
- Client communication and email support.
- Scheduling management.
- Analyzed reports and processed data entry.
E-Commerce Customer Support Lead
Industry:
Retail / Merchandise
Employment Period:
July 2020 to March 2021 (8 Months)
Duties and Responsibilities:
- Led customer support operations, overseeing escalations and team coaching.
- Streamlined email response, workflows, improving efficiency and resolution times.
- Investigated and resolved Shopify, PayPal, and Amazon chargeback cases.
- Recommended, systemized, and streamlined playbook and FAQs.
- Administered quality assurance for tickets handled.
- Handled ReAmaze email support, including refunds, returns, order tracking.
- Shopify management, updated product listing and resolved discrepancy.
- Conducted fraud investigations related to order processing and fulfillment.
- Google Suite (Sheets and Docs)
- Shopify
- ReAmaze (CRM)
- Asana
- Google Drive, Droopbox
- CJ Dropshipping, HSKU, Zendrop
- Shopify, Amazon, PayPal (Chargeback)
- Time Doctor
- Slack
Fulfillment E-commerce Specialist / Customer Support
Industry:
Retail / Merchandise
Employment Period:
July 2019 to April 2025 (68 Months)
Duties and Responsibilities:
- Managed Shopify operations—product listings, pricing, and inventory.
- Created and managed print on demand (POD) products via Gooten.
- Resolved Shopify issues, fixed product data and inventory discrepancies.
- Coordinated with suppliers and warehouses for fulfillment and shipping.
- Streamlined data entry and performed regular data cleanup.
- Managed product assets, large data sets processing, and data management via Google Drive and Dropbox.
- Updated listings and maintained consistent formatting.
- Researched fashion trends and wrote SEO-friendly titles and descriptions.
- Handled Zendesk email support, including refunds, returns, order tracking.
- Engaged followers on social media (Instagram), replied to comments, and built community.
- Monthly financial report data entry.
- Google Suite (Sheets and Docs)
- Shopify
- Zendesk
- Google Drive, Dropbox
- Gooten (POD)
- Whiplash
- Harvest (time tracker)
- Slack
Email, Chat, and SMS Customer Support Specialist
Industry:
Others
Employment Period:
December 2015 to December 2018 (36 Months)
Duties and Responsibilities:
- Managed customer inquiries via email, chat, and text.
- Escalation of report to marketplace integrity team.
- Handling account issues, refunds, reviews, and disputes.
- Provided technical support and fraud investigation for seamless user experience
- Google Suite (Sheets and Docs)
- Salesforce
- Trello
- Google Drive, Dropbox
- Upwork (time tracker)
- Slack
E-Commerce Customer Support Specialist
Industry:
Retail / Merchandise
Employment Period:
August 2023 to December 2023 (3 Months)
Duties and Responsibilities:
- Managed Shopify product listings, including descriptions, SKU, pricing, and images.
- Resolved Shopify and Klarna chargeback disputes and improved customer dispute resolution.
- Provided Dutch email customer support via Strato, translated via DeepL.
- Handled supplier communication for missing, returned, or modified orders.
- Streamlined data entry processes, FAQs, and email templates.
- Google Suite (Sheets and Docs)
- Shopify
- Strato (CRM)
- Google Drive
- Notion
- RegWiio (Dropshipping tools)
- Klarna (Chargeback)
- Time Doctor (time tracker)
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Hotel and Restaurant Management
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Zendesk, Salesforce CRM, Shopify, Google Apps, Microsoft Office, Trello, Asana, Email Support, Product Listing,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17820829028.png
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.67/hr
Grace
Candidate ID: 529776
ADVANCED
-
Customer Service, Data Collection, Finance, Data Entry...
INTERMEDIATE
-
...
Median Rate
$7.67
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.67 per hour or $USD 1329.77 per month
Remote Staff Recruiter Comments
- Grace has been working for more than ten years in various BPO companies. She was previously a Customer Service Representative, Debt Advocate, E-commerce Customer Service Associate, and Collections Agent and was promoted as a Team Performance Manager/Team Leader where she handled escalations and provided coaching and quality assurance.
- She has been providing customer support via emails, phone calls, and chats to the US, AU, and European clients.
- Overall, she is competent in performing the following tasks:
- Collections
- collecting debts, skip tracing, data entry, investigating, negotiating, and coordinating with banks
- E-commerce
- provide product knowledge, track orders, update subscriptions, process billing/payments, process cancellations of orders
- Collections
- She is proficient with Debtrak, ZOHO CRM, Zendesk, Georgias, and Shopify.
- She is available to start immediately.
https://www.predictiveindex.com/reference-profile/controller/
Strongest Behaviors
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks and follows up to ensure they’re done properly and on time.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Grace Ann is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. She has the drive to get things done right and in accordance with established standards of accuracy and quality.
She is a conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that she knows what she is talking about before speaking. Needs a lot of certainty and structure in her work so that it meets very high, specific quality standards.
Employment History
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2009 to April 2011 (23 Months)
Duties and Responsibilities:
- Handling multiple types of calls from members, businesses, and dealers.
- Meeting designated goals for AHT (Average Handling Time) per call in a high-volume call center
- Utilizing complex internet and software platforms while maintaining a high level of professionalism and customer service.
- Enroll the vehicle, input personal subscriber information to a new or current account, and activate the OnStar service.
- Present offers to customers to encourage upgrade and or purchase of additional OnStar service.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2011 to July 2012 (14 Months)
Duties and Responsibilities:
We answer incoming calls for our customer subscription inquiries such as follows:
- Certain channels not working which may require basic troubleshooting or a subscription upgrade.
- Customers calling to cancel the service or downgrade their subscription, which we either assist to a different subscription or transfer to the retention team.
- Upsell customer to a new radio subscription or encourage them to upgrade their existing one.
- Assist customers to understand their basic billing inquiries.
Debt Collector
Industry:
Property / Real Estate
Employment Period:
March 2012 to June 2023 (135 Months)
Duties and Responsibilities:
- Contact current and previous tenants to collect outstanding rent.
- Discuss and collect fees for any damages incurred by tenants during their occupancy
- Discuss to customers how their debts will impact their credit file and the benefits of settling their debts
Team Performance Manager
Industry:
Banking / Financial Services
Employment Period:
August 2015 to April 2021 (68 Months)
Duties and Responsibilities:
- Develop strategies and structures that will make my work and my team's work effective and efficient.
- Perform quality and compliance audit activities for corrective plans. This is to ensure I am able to supervise all processes and procedures.
- Make calls to all types of overdue accounts and discuss an efficient flexible option that suits customer's financial situation.
- Achieve goals or target set in a timely manner.
Debt Advocate
Industry:
Banking / Financial Services
Employment Period:
August 2021 to December 2022 (16 Months)
Duties and Responsibilities:
- Create a summary of the investigation of the responsible lending obligation via email to banks.
- Discuss disputes and negotiate mutually beneficial outcomes through a settlement with banks.
- Provide consistent updates on the investigation process to banks via email
- Contact banks via email to request for missing credit disclosure or application requirements
Customer Service Representative
Industry:
Retail / Merchandise
Employment Period:
April 2021 to February 2023 (22 Months)
Duties and Responsibilities:
order/billing disputes via email and chat.
Chat Support Representative
Industry:
Banking / Financial Services
Employment Period:
January 2023 to July 2023 (6 Months)
Duties and Responsibilities:
- Responding to customer's emails with different concerns. I handled Peer-to-peer issues such as crypto disputes
- Guiding users on how to buy and sell crypto
- Providing market updates according to their place of origin
- Handle and resolve appeals against possible scammers
Customer Service Agent
Industry:
Others
Employment Period:
October 2007 to April 2009 (18 Months)
Duties and Responsibilities:
- Assist and process customers' credit card applications over the phone.
- Once approved, we offer insurance and bank card transfers. If declined, we politely advise them and encourage them to re-apply after a certain number of months.
- We must meet a certain average handling time per call.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Supply Chain Management
Graduation Date:
January 2, 2006
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Data Collection, Finance, Data Entry, Debt settlement, Administrative Support,
INTERMEDIATE ★★
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15471336183
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $9.14/hr
Ma.
Candidate ID: 529768
ADVANCED
-
Administrative Skills, Executive Assistance, Graphic Design, Hootsuite...
INTERMEDIATE
-
Business Management, Social Media Management, Paralegal, Outsourcing...
Median Rate
$9.14
$9.85
if $1 = PHP52
$11.68
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.14 per hour or $USD 792.50 per month
Full Time: $USD 9.14 per hour or $USD 1585.00 per month
Remote Staff Recruiter Comments
- Justine has been working for almost 3 years handling roles such as Admin Operations Assistant/Case Manager Virtual Assistance, Executive Admin Assistant, Content Creator Virtual Assistance, Quality Assurance Virtual Assistance and Operations Customer Service Representative in the Business Process Outsourcing Company, Construction Firm, Law Firm, e-commerce, affiliate marketing, solar business, digital marketing and financial services. She was able to cater clients from US and UK.
- She was exposed to the following tasks:
- Executive Virtua Assistance
- Accounting
- Appointment Setting
- Sales Lead Generation
- Property Management
- Amazon Product Research
- Legal Assistance
- Payroll
- Calendar management
- Graphic design
- Customer Service
- Social media management
- Bookkeeping
- Invoicing
- Contract Management
- Handled a team (web developers,graphic designers, an SEO analyst, social media specialists, paid media specialists, digital marketing specialists)
- Admnistrative tasks
- She is proficient in using tools such as: Adobe Express
- Asana
- Canva
- CapCut
- Calendly
- Clickup
- Eventbrite
- Google Data Studio
- Google Analytics
- Google Trends
- Last Pass
- Lucid Chart
- OneDrive
- Panda Docs
- Quickbooks
- Shopify
- Slack
- Trello
- Toggl
- SuperHuman
- Helium 10
- HootSuite
- Hubstaff
- Loom
- LinkedIn Navigator
- Monday.com
- MS Word/Excel
- MyCase
- Notion
- WooCommerce
- Xero
- Zappier
- Zoom
- Flodesk
- Call Log Tracking Metrics
- Animaker
- Chat GPT
- Tube Buddy
- She can start ASAP, amenable to working any shifts and open to any full-time or part-time roles.
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Ma Justine is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Ma Justine, who takes responsibilities very seriously.
With experience and/or training, Ma Justine will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ma Justine is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Admin Operations Assistant/Case Manager VA
Industry:
Law / Legal
Employment Period:
August 2021 to February 2022 (6 Months)
Duties and Responsibilities:
- Provided Admin/Executive/Workforce services such as productivity monitoring ofemployees, attendance, payroll, contracts, sending memos, providing/creating logincredentials for new hires, onboarded/offboarded staff, and fixed disputes and otherwork-related concerns.
- Sending/Booking calendar meetings and invites.
- Creating/Implementing company policies.
- Sending/presenting reports to the CEO.
- Assigned in recruitment to create graphics and posters for the current campaign.
- Sourced talents from LinkedIn, Indeed, and Online Jobs.
- Created talent descriptions and duties for our next hire/candidate.
- Provided bookkeeping services as well using Quickbooks and Panda Docs.
- Reporting to the VP every week for the employees and team performance.
- Managed and scheduled social media postings for FB, IG, and TikTok.
- Worked closely with the division managers of each department to discuss the agenda forthe week, the coming week, and the entire month. Discussing what things should beprioritized first to improve the company's performance and sales.
- Develop technical and business requirements and always strive to deliver intuitive anduser-centered solutions.
- Filed pleadings, and called court districts to confirm the case’s status and if the files fromus had been received successfully a week before the pleading day.
- Managed/Organized files in OneDrive and MyCase making sure that the tags for clientsare correct, if whose we currently working on, and the cases we closed.
- Created/Sent invoices to clients and follow-ups.
Executive Admin Assistant Content Creator VA
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2021 to August 2021 (4 Months)
Duties and Responsibilities:
- Provided Admin/Executive assistant services such as calendar management, and taking down notes during the meetings.
- Managed the team and had meeting with them to know the status of the work their doing.
- Wrote contents for a niche, for example: airconditioner with a heater. In the content I wrote I make sure to put the pros and cons and reviews from the customer and what makes it better with the other brand, etc.,
- Product Research and product listings on Amazon.
Quality Assurance VA
Industry:
Construction / Building / Engineering
Employment Period:
May 2020 to April 2021 (11 Months)
Duties and Responsibilities:
- Assigned on filtering/sorting the recorded calls of the centers that worked for the companies we worked with.
- Made sure that the tags and notes written on the call logs are all correct. If in case it is not correct I need to call the center and make sure to follow up on the concern of the client who called especially after a hurricane has passed.
- Tracked clients' status and concerns on a spreadsheet, if it has been resolved, need urgency, or need to be resolved within the day or specific day.
- Managed the KPI monthly investment or reports for the Organic Page, PPC, and FB using Google Data Studio.
- Sent reports to the CEO and account managers.
Operations Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2019 to April 2020 (15 Months)
Duties and Responsibilities:
- Explained and educated the breakdown of the client's finances and billings.
- Collected and follow up on payments of clients'. Documented conversations with clients. Offered new rate plans, devices, and mobile accessories to make sales.
- Provided troubleshooting and basic IT resolutions to clients that are having issues with their devices, plans, etc.,
Admin Executive Assistant/Accounting/Bookkeeping Assistant
Industry:
Property / Real Estate
Employment Period:
July 2023 to April 2024 (9 Months)
Duties and Responsibilities:
- Provided Admin and Accounting/Bookkeeping assistance to track income and expense.
- Created a new MS Excel major accounting sheet.
- Present accounting reports for my boss’ business and personal accounting.
- Reconciled reports using Xero. Reconciled reports using Xero.
- Add products to the Shopify store.
- Performed monthly rate analysis for properties.
- Sending/Booking calendar meetings and invites.
- Created operations manual for the processes.
- Done market comparison research.
- Helped on tracking current propery auctions.
Office Administrative Assistant
Industry:
Construction / Building / Engineering
Employment Period:
May 2024 to August 2024 (3 Months)
Duties and Responsibilities:
- Maintain and update records accurately and efficiently.
- General administration including inbox management and drafting correspondence
- Assist in compiling professional documents, presentations, reports, letters & documents.
- Process bills for payment (purchase orders, approvals, payment processing, remittances, new supplier setup).
- Contribute to bookkeeping tasks like account reconciliations, journal entries and monthly/weekly client updates.
- Perform payroll processing and timesheet entry accurately and on time.
OPERATIONS CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2019 to November 2020 (22 Months)
Duties and Responsibilities:
OPERATIONS CUSTOMER SERVICE REPRESENTATIVE
Industry:
Employment Period:
January 2019 to November 2020 (22 Months)
Duties and Responsibilities:
VIRTUAL ASSISTANT/QUALITY ASSURANCE
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2020 to April 2021 (10 Months)
Duties and Responsibilities:
- Managed social media KPI monthly reports, keyword reports, analytic and statistic reports.
- Coordinated and worked closely with account managers for the social media financial reports(total investments/spent) and inventory.
VIRTUAL ASSISTANT/QUALITY ASSURANCE
Industry:
Employment Period:
January 1970 to April 2021 (615 Months)
Duties and Responsibilities:
ADMINISTRATIVE ASSISTANT/CASE MANAGER
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2021 to February 2022 (5 Months)
Duties and Responsibilities:
- Provided a range of administrative and executive support services, including employee productivity monitoring, attendance tracking, payroll management, and resolving work-related concerns.
- Handled recruitment, created talent descriptions, and sourced candidates from platforms like LinkedIn, Indeed, and Online Jobs.
- Managed calendars, scheduled meetings, and presented reports to the CEO and VP.
- Assisted with onboarding/offboarding, created company policies, and designed graphics for recruitment campaigns.
- Delivered bookkeeping services using QuickBooks and Panda Docs. Managed social media content for Facebook, Instagram, and TikTok.
- Organized files in OneDrive and MyCase, ensuring accurate tagging, and prepared invoices for clients.
- Regularly collaborated with department managers to prioritize tasks and drive company performance.
ADMINISTRATIVE ASSISTANT/CASE MANAGER
Industry:
Employment Period:
January 1970 to February 2022 (625 Months)
Duties and Responsibilities:
SALES ADVISOR 1
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2022 to February 2023 (6 Months)
Duties and Responsibilities:
- Provided customer service to HP clients offering advice to purchase the products that are suitable to their needs and budget.
- Educated the features of the product to customers and addressed concerns and inquiries as well as resolving complaints.
SALES ADVISOR 1
Industry:
Employment Period:
January 1970 to Present
Duties and Responsibilities:
CUSTOMER SERVICE ASSOCIATE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2024 to June 2024 (5 Months)
Duties and Responsibilities:
- Provided support to Virgin Media Business clients by resolving issues related to their routers and WiFi connectivity.
- This involved performing IT procedures and basic coding to improve router functionality and enhance signal strength.
- Key responsibilities included troubleshooting and sending signals remotely to the client's router, scheduling engineer or technician visits for issues that couldn't be resolved remotely, and ensuring timely follow-ups to address client concerns effectively and data entry.
CUSTOMER SERVICE ASSOCIATE
Industry:
Employment Period:
January 2024 to June 2024 (5 Months)
Duties and Responsibilities:
ADMIN BOOKKEEPING ASSISTANT
Industry:
Property / Real Estate
Employment Period:
July 2023 to January 2025 (18 Months)
Duties and Responsibilities:
- Provided administrative and bookkeeping support, including tracking income and expenses, creating a comprehensive accounting sheet in MS Excel, and preparing reports for both business and personal accounting.
- Reconciled accounts using Xero, managed product listings on Shopify, and conducted monthly rate analysis for properties.
- Scheduled meetings, created an operations manual for business processes, performed market comparison research, and assisted in tracking property auctions.
ADMIN BOOKKEEPING ASSISTANT
Industry:
Employment Period:
July 2023 to January 2025 (18 Months)
Duties and Responsibilities:
ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA
Industry:
Construction / Building / Engineering
Employment Period:
April 2024 to July 2025 (15 Months)
Duties and Responsibilities:
- Provided administrative and executive support, created graphics, soc med strategies and content posting, SEO and hashtag research for profile visibility, handled bookkeeping, payroll, edited/drafted and managed project coordination.
- Used RingCentral to make phone calls, follow-ups, and callbacks to request estimates for projects based on the client's renovation needs.
- I gathered estimates and recorded them in a Google Sheet to track which company offered the best price. I also prepared proposals using JobTread.
- Used QuickBooks to create and send invoices to clients.
- Created content for social media, including before-and-after photos, videos, and work-in-progress updates.
ADMIN ASSISTANT/BOOKKEEPER/SOCIAL MEDIA MANAGER VA
Industry:
Employment Period:
April 2024 to July 2025 (15 Months)
Duties and Responsibilities:
Education History
Field of Study:
Marketing
Major:
Marketing
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Skills, Executive Assistance, Graphic Design, Hootsuite, Bookkeeping,
INTERMEDIATE ★★
-
Business Management, Social Media Management, Paralegal, Outsourcing, Shopify, Graphic Design, Accounting, Bookkeeping, Virtual Assistant Skills, Executive Support, Appointment Setting, Lead Generation, B2B Marketing, B2C Marketing, Facebook Marketing, Online Marketing, Social Media Marketing, Telemarketing, Product Listing, Amazon Product Research, GraphicsLegal ConsultingCustomer ServiceAdministrative SupportSEO
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Air
- Processor: 1.1 GHz Dual-Core Intel Core i3
- Operating System: MacOS X
All-inclusive Rate: USD $8.65/hr
Michile
Candidate ID: 528578
ADVANCED
-
Administrative Support, Virtual Assistant Skills, Oracle, Microsoft Dynamics...
INTERMEDIATE
-
Administrative Support...
Median Rate
$8.65
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.67 per hour or $USD 664.88 per month
Full Time: $USD 8.65 per hour or $USD 1499.92 per month
Remote Staff Recruiter Comments
- Mich has a bachelor's degree in Entrepreneurship and has been working for almost 9 years handling and perfoming roles such as Executive Virtual Assistant, Accounting Staff, Customer Service Representative, Property Specialist, Purchasing Staff, Purchasing Officer, Product Research and Administrative Assistant working in the industries such as Real-Estate, BPO (Retail Account) and Cooperatives. She has catered to US and Australian Clients.
- She was exposed to the following tasks:
- Phone Support
- Accounting
- Order Management
- Invoicing
- Purchasing
- Data Entry
- Amazon Seller Central Management
- Web Research
- Product Research
- Social Media Management
- Photo Editing
- Appointment Setting
- B2B Lead Generation
- Email and SMS Management
- Administrative Tasks
- She is proficient in using tools such as:
- Oracle Netsuite System
- Microsoft Dynamix AX
- Amazon Seller Central
- Monday.com
- Hi-Pages
- Houzz
- QUICKBOOKS
- XERO - 3 months
- Invoice2go
- INVENTORY LAB
- Microsoft Office Products
- Google Docs
- Discord
- Slack
- Canva
- Keap Infusionsoft CRM
- Shopify - 9 months
- FB | IG | Linked In | Wordpress
- She can start ASAP, amenable to working any shifts and open to any full-time and part-time roles.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Michile is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Michile gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
JOINERY SERVICES FAMILY BUSINESS - Australian Client
Industry:
Others
Employment Period:
January 2023 to October 2023 (9 Months)
Duties and Responsibilities:
- Data Entry - updating of Lead Generation status on Monday.com
- Encoding Leads from Hi Pages, Houzz, Insil, SMS, Shopify, Facebook and Email Leads transferred tomonday.com
- Email and SMS Management - replying to customers messages via Email and responding via SMS
- Lead Generation - Research on various topics.
- Adding Products on Shopify
- Creating Invoice via Invoice2go.com
SOCIAL MEDIA MANAGER
Industry:
Property / Real Estate
Employment Period:
January 2023 to September 2023 (8 Months)
Duties and Responsibilities:
- Create Canva Designs
- Social Media Management (FB Personal, FB Page, IG and Facebook Group)
- Create and Send Email Broadcast to Clients
ADMINISTRATIVE/EXECUTIVE VA
Industry:
Retail / Merchandise
Employment Period:
June 2022 to January 2023 (7 Months)
Duties and Responsibilities:
- Data Entry
- Email Management
- Inventory Management
- Cash Flow Creation
- Seller Central Management
- Payroll Processing
PRODUCT RESEARCHER VA
Industry:
Retail / Merchandise
Employment Period:
January 2022 to June 2022 (5 Months)
Duties and Responsibilities:
- Daily Product Sourcing of items to be soldin Amazon.
- Search, analyze, and evaluate online suppliers and their product categories/product range, in line withthe client’s considered profit and sales targets as well as budget.
- Analyze profit performance of products and evaluate profitability trends as well as pricing strategy, usingvarious tools such as Keepa, FBA Multi-Tool, BuyBotPro, and SAS
- Data Entry
- Providing good deal with client's criteria of 3$ Profit, 30% ROI, 150,000 BSR.
PURCHASING OFFICER
Industry:
Others
Employment Period:
August 2018 to February 2020 (18 Months)
Duties and Responsibilities:
- Data Entry
- Email Management
- Online buying of Purchase Requests
- Purchase order creation using Microsoft Dynamics AX System.
- Monitoring of all the purchased items from the supplier (status or each ordered items)
- Coordinates with Contractors and Suppliers about the Company's incoming Project
- Process Supplier and Contractor Payment.
- Supervise
- Project implementation.
- Evaluate Contractor and Supplier's financial capacity (getting the total assets, liabilities and owners equity)
PURCHASING STAFF
Industry:
Property / Real Estate
Employment Period:
May 2016 to July 2018 (26 Months)
Duties and Responsibilities:
- Data Entry
- Process Purchase Orders using Oracle Netsuite System
- Evaluates Suppliers and Contractors Pre-Qualification Requirements.
- Receiving of Suppliers Concerns (Via Telephone & Email Communication)
- Handles Project biddings (Sends Invitation to Bid and Notice and Meeting Minutes to Supplier, Managerand CEO)
- Preparing Supplier invoices for endorsement to the accounting department for payments.
- Handles Pre-Bidding Conference and Technical Alignment.
ADMINISTRATIVE PROPERTY SPECIALIST
Industry:
Property / Real Estate
Employment Period:
May 2015 to May 2016 (12 Months)
Duties and Responsibilities:
- Receiving of inquiries from clients and investors and assisting them in their concerns.
- Sales and Marketing
- Property listings, interview prospective clients, accompany clients to property site, discuss conditions ofsale, and draw up real estate contracts.
- Preparing documents such as representation contracts, purchase agreements, closing statements, deedsand leases.
- Saturation, Telemarketing and Manning.
- Appointment Setting
- Processing of Documents and Payments of Clients.
CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2014 to April 2015 (6 Months)
Duties and Responsibilities:
- Receiving customer complaints and responding to customer inquiries.
- Processing of Customer Orders.
- Recording details of comments, inquiries, complaints, and actions taken.
- Ensuring customer satisfaction.
ADMINISTRATIVE ACCOUNTING STAFF
Industry:
Others
Employment Period:
April 2014 to October 2014 (6 Months)
Duties and Responsibilities:
- Assist members inquiry and updates members contribution and loanable amount.
- Updates Journal entries and posting to the ledger.
- Processing, Preparation and Releasing of cheque.
- Prepares financial reports.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Entrepreneurship
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Support, Virtual Assistant Skills, Oracle, Microsoft Dynamics, Amazon, QuickBooks, Xero, Microsoft Office, Google Apps, Slack, Canva, CRM, Shopify,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type:
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: 12th Gen Intel(R) Core(TM) i5-12450H 2.00GHz
- Operating System: Windows 11
All-inclusive Rate: USD $6.69/hr
Charity
Candidate ID: 527041
ADVANCED
-
Salesforce CRM, Google Apps, Microsoft Office...
INTERMEDIATE
-
Administrative Support, Administrative Skills, Sales, Insurance Consulting...
Median Rate
$6.69
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.69 per hour or $USD 579.81 per month
Full Time: $USD 6.69 per hour or $USD 1159.61 per month
Remote Staff Recruiter Comments
- Kakay, a non-practising nurse and licensed financial advisor, has worked in the pharmaceutical, local government unit, online educational institution, and insurance industries for over 20 years, handling and performing roles such as Financial Advisor, Executive Assistant, ESL Tutor/teacher, Corporate Nurse, HR Personnel, Public Information Officer, Staff Nurse, and Medical Representative. She has a Bachelor of Science in Nursing. She has served local customers.
- She was exposed to the following tasks:
- Sales
- Phone Support
- Email Handling
- Calendar management
- ESL Teaching
- Payroll
- Customer Service
- Client Relations
- Administrative tasks
- As a Financial advisor, her tasks are:
- Offer Financial Services to clients for life and health insurances, investments, property and motor security as well as personal accident insurances.
- Conducts Financial Needs Analysis for interested clients and companies.
- Handles and maintain clients and companies
policies while in force.
- She is proficient in using tools such as Salesforce, Google apps and MS tools.
- She can start ASAP and open to any full-time or part-time roles.
Predictive Index Profile - Guardian
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Charity will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
Medical Representative
Industry:
BioTechnology / Pharmaceutical / Clinical research
Employment Period:
June 1997 to December 1998 (18 Months)
Duties and Responsibilities:
- Sells and promotes the company's pharmaceutical products to Pediatricians and City Health Doctors.
- Increase the drugs sales by performing needs analysis and cost benefit reports from other competitor products.
- Monitor sales of the products by getting the monthly sales volume of the product from drugstores and pharmacies as well as the number of prescriptions from the pediatricians that were covered by the product.
- Gives weekly free samples to participating drugstores to walk in customers in order to product awareness, answer queries, provide advice and introduce new products.
- Negotiates and collaborates with hospital drugstores and doctors to patronize your medicines.
Corporate Nurse
Industry:
Government / Defence
Employment Period:
October 2001 to December 2014 (158 Months)
Duties and Responsibilities:
- Maintains employees health records and assists Company Physician in assessment and health management of the employees.
- Facilitates in the processing of insurance and health claims (social security and ECC claims) of employees.
- Conducts health seminars to employees and customers.
- Home visits injured and sick employees.
- In charge of Non-life Insurances as well as motor vehicle insurances of the company. Committee Chair for the In-house hospitalization program of the company.
- Prepares letter of authority before hospital admissions as well as preparing the accounts payables to doctors and hospitals. Assist is the updating of the 201 file of all employees.
Staff Nurse
Industry:
Government / Defence
Employment Period:
November 1999 to September 2001 (22 Months)
Duties and Responsibilities:
- Provides high quality nursing care to the patient while following hospital and health protocols.
- Prepares and administers Oral and Parenteral Medicines. Works hand in hand with Nursing Attendants, Care Givers and Midwives in giving nursing care.
- Prepares patient for any diagnostic and surgical procedures. Performs the Nursing care plan, explains the procedures and medicines to the family members as well as the patient.
- Assist during doctor's calls and patient's rounds.
- Performs any other tasks assigned by the doctors and other superiors.
- Discusses home management and discharge plans to patients and next of kin or any other family members. Maintains confidentiality of patient's records.
ESL TUTOR/TEACHER
Industry:
Education
Employment Period:
April 2020 to December 2021 (20 Months)
Duties and Responsibilities:
- ESL (English as Second Language) tutor, teaches english language lessons to students both young and adult to non-native speakers.
- Prepare classroom and course materials as assigned in the software provided by the company.
- Grade students' assessments
- Create individualized plans for students with special requirements (e.g. learning disabilities).
- Research new teaching methods for teaching English as a second language.
- Create a supportive and positive classroom environment especially if dealing with pre- schoolers and school age students.
- Follow national protocols, taboo and other social and political awareness of the country,
Public Information Facilitator
Industry:
Government / Defence
Employment Period:
January 2015 to December 2016 (23 Months)
Duties and Responsibilities:
- Assistant Editor-in-Chief of the company's newsletter, wall news and annual report of the coop.
- Organizes meetings amongst member-customers of the cooperative if new mandates from the government will be enforced.
- Acts as Public Relations Officer to other cooperatives all throughout the country.
- Makes and announces power interruption report to radio station and cable networks.
- Makes written correspondence in behalf of the General Manager and assists in the organization of the Annual General Assembly of the cooperative.
Executive Assistant
Industry:
Others
Employment Period:
October 2016 to October 2023 (84 Months)
Duties and Responsibilities:
- Assist and handles all admin tasks and simple bookkeeping of the company.
- Manages his business emails, social media account of the company for queries.
- interacts with customers in owner's behalf and attends meeting and seminars.
- organizes weekly schedule of deliveries and summary of the transactions and prepares statement of account of clients.
- In charge and updates employee's welfare like health and accident insurances.
- Checks payroll and payables from the Accounting team and submits to the owner for processing of payments. And any other clerical and admin task required by the CEO,
Licensed Financial Advisor
Industry:
Insurance
Employment Period:
March 2019 to October 2023 (55 Months)
Duties and Responsibilities:
- offers Financial Services to clients for life and health insurances, investments, property and motor security as well as personal accident insurances.
- conducts Financial Needs Analysis for interested clients and companies.
- handles and maintain clients and companies policies while in force.
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
January 1, 1996
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Salesforce CRMGoogle AppsMicrosoft Office
INTERMEDIATE ★★
-
Administrative Support, Administrative Skills, Sales, Insurance Consulting, Phone Support, Email Marketing, Email Support, Email Handling, TeachingOnline TeachingCustomer ServiceCustomer RelationsClient Relations
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MACBOOK PRO 2020 M1
- Processor: 0
- Operating System: MacOS X
All-inclusive Rate: USD $7.67/hr
MARJORIE
Candidate ID: 526498
ADVANCED
-
Xero, Microsoft Office, Google Apps...
INTERMEDIATE
-
Human Resource Management, Recruiting, Administrative Support, Payroll Management...
Median Rate
$7.67
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.67 per hour or $USD 664.88 per month
Full Time: $USD 7.67 per hour or $USD 1329.77 per month
Remote Staff Recruiter Comments
- Marj has been working for almost 6 years in several industries such as Manpower, Constructions and Medical where she handled and performed roles such as Human Resource Staff, HR - Time Keeper and HR Officer (Timekeeping & Payroll) . She holds a bachelors degree in Human Resource Development Management.
- She was exposed to the following tasks:
- Timekeeping
- Payroll
- End-to-end Recruitment (Nurses and Admin positions such as Purchasing)
- Administrative tasks
- She is proficient in using tool such as MS Tools, Payroll System and Google Apps.
- She is Xero certified.
- She can start ASAP, amenable to working any shifts and open for any full-time or part-time role.
Strongest Behaviors
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, MARJORIE is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. MARJORIE gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
HR Staff
Industry:
Healthcare / Medical
Employment Period:
November 2017 to July 2018 (8 Months)
Duties and Responsibilities:
- To conduct pre-employment / psychological exams to applicants, checks the exam and schedule the interview.
- To prepare the Familiarization Training Form of newly hired employees, evaluation and employment contracts of probationary employment.
- To prepare the evaluation form and appointment for regularization of employees who passed the probationary period.
- To request office supplies and other materials needed by the Personnel Department.
- To update 201 files of the employees.
- To prepare the monthly daily time record (DTR) of employees.
- To review the employees DTR and record of tardiness, post-paid or unpaid leaves, overtime and count number of working days for payroll computation.
- To prepare monthly summary of tardiness and unauthorized absences of employees to determine those who will qualify for the incentive benefit and basis for giving disciplinary action earring employees.
- To prepare monthly report of new employees to SSS, PHIC, HMDF and BIR records.
- To assist the employees to fill up PHIC, HDMF, SSS and BIR forms.
- To perform other duties as may be required by the management.
HR Officer Timekeeping AND Payroll
Industry:
Others
Employment Period:
December 2020 to June 2023 (30 Months)
Duties and Responsibilities:
- Verifies attendance, hours worked & pay adjustment of the employees within cut-off
- Prepares & submits attendance deduction, overtime report & other related payroll reports for payroll processing
- Submits employee movements for pay adjustment
- Process Payroll Summary Report every month for locals & foreign employees
- Process Daily, Weekly, and Monthly Payroll Report
- Collects all the Department Schedules
- Collect daily the raw data of their actual logs for monthly report
- Process Monitoring Reports (Leave, tardiness etc.)
- Send memo for tardiness and other related attendance violation
- Maintain the employee 201 files & Employee database in the system
- Assist in administering payroll processing of all employees
- Performs other tasks as assigned by your superior from time to time.
HR – Timekeeper
Industry:
Others
Employment Period:
April 2019 to March 2020 (11 Months)
Duties and Responsibilities:
- A timekeeper deals with sensitive documents and generally focuses on recording and reporting information on workers' labor hours and work rates.
- A timekeeper collects and enters numerous sets of data, including workers' names, ages and pay rates, into a computer system.
- A timekeeper also conducts site inspections to ensure all laborers are at their workstations.
- A timekeeper compiles employees' time and production records, reviews timesheets, and timecards for completeness.
- A timekeeper computes total time worked by employees, posts time worked to timesheets and timecards.
- A timekeeper may interview employees to discuss hours worked and pay adjustments to be made.
- A timekeeper plays a role in the implementation of new employee orientation programs.
HR – Timekeeper
Industry:
Employment Period:
April 2019 to March 2020 (11 Months)
Duties and Responsibilities:
- Processes weekly timekeeping.
- Send reports (payroll instructions, dataload adjustment and leave balance) to NGA.
- Processes Semi weekly timekeeping.
- Sends reports (payroll instructions, dataload adjustment and leave balance).
- Sends OT report after every cut off (weekly & semis).
- Generates monthly manhours.
- Sends Perfect attendance report quarterly and annually.
- Sends Cola report quarterly and annually to NGA.
- Generates tardiness memo every month for 6 times late.
- Performs other tasks as assigned by your superior from time to time.
Education History
Field of Study:
Human Resource Management
Major:
HRDM
Graduation Date:
January 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
XeroMicrosoft OfficeGoogle Apps
INTERMEDIATE ★★
-
Human Resource ManagementRecruitingAdministrative SupportPayroll ManagementPayroll Processing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Huawei
- Processor: Intel(R) Core (TM) i5-2500U CPU @ 3.30 GHz
- Operating System: Windows 10
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Statistically speaking, you would probably need to gather about 100 applicants to get around 2 good data entry clerks. That sounds like a huge number, but if you post job openings in all the right places, it’s manageable.
Thus, you can post job openings on classified ads, online job market sites, freelancer sites, and other social media networks.
3. Sift through your candidates using a four-point criteria.

Once you’ve gotten a good number of applicants, you can sort out the good ones by applying the following criteria:
- Hard/soft skills;
- Work experience;
- Relevant certifications/special training
- Educational attainment (i.e., medical/legal background, if necessary).
4. Design your qualifying process and implement it.

This varies from client to client, but here’s an example you can use to build yours:
- CV scan – Skim their resume or CV for skills, certifications, and other relevant information.
- Preliminary interview – Delve into the contents of their CV and get a feel of their personality and communication skills. Video interviews are also great for gauging the stability of their internet connection.
- Data entry test – Think of it as a practical exam. Have them upload 300-500 names and details onto a spreadsheet, for instance. Check for speed and accuracy.
One last thing, it helps to give the training process equal effort and focus as the recruitment process. This is particularly true if your data entry clerks will need to use proprietary software to do their jobs. Ideally, you should give them about a week to get the hang of it, preferably with adequate supervision at this time.
Once you are confident in their proficiency, do track their progress as well. You can print out records and reports that measure their accuracy and work capacity. If necessary, you can have them undergo further training later on.
Lastly, for the ultimate hassle-free hiring process, why not try signing up with Remote Staff? Our diverse Filipino talent pool has some of the best and most dedicated data entry clerks out there. Best of all, we pre-qualify all our talents and can take care of everything from onboarding to payroll to dispute resolution for you.
Serena has been working remotely and writing content for the better part of the last decade. To date, she's written for Pepper.ph and Mabuhay Magazine, among others, and has churned out more than a thousand articles on everything from The Basics of Stock Market Investing to How to Make Milk Tea-Flavored Taho at home.




















