Australia is not just a land of stunning beaches and rugged terrains, but also a thriving hub of business opportunities.
Understanding which sectors are particularly profitable offers insights into where your next business opportunity might lie.
Keep reading to discover the ten most profitable industries in Australia, and how you can tap into these lucrative sectors.
1. Technology and IT Services

Digital innovation drives global business nowadays and the Technology and IT sector has emerged as a powerhouse.
They are characterized by their rapid adaptation to new technologies and a strong focus on research and development.
The boom in Australia’s tech sector.
The Australian tech sector is experiencing a significant boom, propelled by the demand for digital solutions across all industries.
This surge is a nationwide phenomenon, with businesses across the country leveraging technology to:
- Enhance their operations
- Reach new markets
- Create innovative products and services
The growth of this sector is a clear indicator of its role in shaping Australia’s economic landscape.
Discover how cutting-edge IT services are transforming businesses across the globe. Click here to explore the latest trends in tech innovation.
Role of outsourced software development and virtual IT support.
A pivotal factor in the tech sector’s expansion is the strategic use of outsourced software development and virtual IT support.
By tapping into global talent pools, businesses can access specialized skills and cutting-edge technology at a lower cost.
This approach also allows businesses to remain agile and responsive to market changes.
2. Mining and Natural Resources

Australia’s wealth also lies beneath its vast lands, where mining and natural resources play an important role.
Renowned for its rich deposits of minerals and resources, this sector is a cornerstone of the Australian economy.
It drives exports and contributes significantly to the national GDP.
Australia’s global standing in mining.
Australia’s global standing in the mining sector is unmatched, with the country being a leading exporter of commodities such as:
- Iron ore
- Coal
- Gold
This leadership is about the:
- Quality of operations
- Sustainable practices
- Ability to innovate in extraction and processing technologies
The sector’s success is due to the combination of:
- Rich natural resources
- Advanced mining techniques
- Focus on environmental and social governance
Click here to learn more about the forces driving growth in the mining and natural resources sector – how you can capitalize on the opportunities there.
Outsourcing administrative and financial services in the mining sector.
Efficiency in the mining sector extends beyond the minefield. Outsourcing administrative and financial services has become a strategic approach for mining companies.
This approach allows entrepreneurs to streamline operations and focus on their core business. By leveraging external expertise in areas such as payroll and human resources, mining companies can:
- Reduce overheads
- Enhance operational efficiency
- Maintain agility in a competitive global market
3. Financial Services and Fintech

The Financial Services and Fintech sector comprises both traditional banking institutions and agile fintech startups, pushing the boundaries of financial services.
Growth of fintech and banking in Australia.
The fintech revolution in Australia is redefining the way consumers and businesses interact with finance.
From mobile banking to financial management tools, fintech companies are offering convenient alternatives to traditional financial services.
This surge in fintech innovation is encouraging competition and growth within the sector, making it one of the most profitable industries in the country.
See how fintech is revolutionizing financial services -and what it means for your business. Dive into the world of digital finance now.
How outsourcing bookkeeping and financial analysis enhances efficiency.
Many financial services and fintech firms are turning to outsourcing to enhance their efficiency and focus on their core competencies.
Outsourcing bookkeeping and financial analysis allows these companies to access expert skills and cutting-edge technology for a lower price.
This strategic move provides businesses with deeper insights into their financial health for better decision-making.
4. Healthcare and Biotechnology

Australia’s Healthcare and Biotechnology sector stands at the forefront of global medical research and patient care.
It is driven by groundbreaking innovations and a commitment to improving health outcomes. This sector also encompasses a wide range of fields like:
- Pharmaceuticals
- Medical devices
- Cutting-edge biotech research
Innovations in healthcare driving profitability.
Innovation is the heartbeat of the healthcare and biotechnology industry. Australian companies in particular are leading the way in developing:
- New treatments
- Medical devices
- Diagnostic tools
All of which have the potential to change lives around the world. Innovation enhances patient care and drives profitability.
Explore how advancements in healthcare and biotechnology are changing lives and industries. Find out more about the latest breakthroughs here.
The role of outsourced admin support and HR in healthcare management.
To support innovation, many healthcare and biotechnology firms are leveraging outsourced administrative support and human resources management.
Outsourcing these functions allows healthcare companies to concentrate on:
- Research and development
- Patient care
- Market expansion
By partnering with specialized service providers, the healthcare sector can guarantee:
- Efficient operations
- Compliance with regulatory requirements
- Attraction and retention of top talent
All of these are important for maintaining profitability in this highly competitive industry.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $9.71/hr
Alor
Candidate ID: 443320
ADVANCED
-
Calendar Management, Data Entry, Drafting, Scheduling...
INTERMEDIATE
-
Legal...
Median Rate
$9.71
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.73 per hour or $USD 582.88 per month
Full Time: $USD 9.71 per hour or $USD 1682.38 per month
Remote Staff Recruiter Comments
- Alor has 5 years of experience as a paralegal, handling tasks such as legal document drafting, client management, scheduling, and CRM management.
- He also has 4 years of experience as a team leader in quality assurance, focusing on process optimization, team management, and reporting.
- Led a project to enhance the QA framework, improving guidelines and reporting systems.
- Managed the intake, organization, and filing of legal documents, contributing to the smooth flow of legal procedures.
- Developed expertise in managing client communications, appointments, and legal proceedings for a high-volume law practice, showcasing strong multitasking abilities.
- Strong skills in legal document drafting, case management, CRM management, and project management. Excellent client service and team management abilities.
- He performed various tasks such as:
- Calendar Management
- Email Management
- Creating drafts of notices and documents
- Appointment setting
- Managed service inbox of the firm
- Proficient in Microsoft Office 365, Google Suite, HubSpot CRM, Clio, FileVine, DocuSign, Adobe Sign, Canva, Photoshop, Monday.com, Asana, ClickUp, and Meta Business Suite.
- He is open for both part-time and full-time positions and is available to start immediately
Predictive Index Behavioral Profile - Altruist
Strongest Behaviors:
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Alor Christian is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Alor Christian gets along easily with a wide variety of people.
Employment History
Legal Assistant
Industry:
Law / Legal
Employment Period:
February 2019 to July 2024 (64 Months)
Duties and Responsibilities:
- Requesting Medical Bills Records and other documents from providers. Setting up insurance claims for clients.
- Docketing or filing Legal Documents to the court portal.
- Drafting legal documents (Notice of Claims/demand, Notice of Hearing, Notice of Appearance, and others.)
- Intake specialist.
- Qualifying leads if they meet the parameters.
- Client management: Great customer/client service skills.
- Conducting research, investigating facts, and developing legal arguments
- Drafting contracts, depositions, and pleadings.
- Discovery of evidence or other supporting documents.
- CRM management: Managed client’s case status, stage, and taskings using the CRM to effectively organize what needs to be done.
- File organization: Organized client files in our software to make it appealing and to easily find documents on demand.
- Organizing Documents for signature with clients.
- Calendar Management: Scheduling appointments, court hearings and coordinating with clients.
- Inbox Management: Responding to client emails, SMS, and other forms of communication and taking necessary action.
- Social Media Management: Handling social media accounts, including content creation, running ads, and configuring automated replies for lead generation.
Quality Assurance Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2015 to December 2018 (42 Months)
Duties and Responsibilities:
- Started as a customer service representative that takes in inbound calls to resolve customer's concerns and got promoted as a QA.
- As QA, my main role was to do quality audits, reporting and making recommendations for the business' improvement.
- Became chat support and email support for a year due to the COVID lockdown and suspended my QA Role.
IDR Email Management Specialist
Industry:
Healthcare / Medical
Employment Period:
October 2024 to Present
Duties and Responsibilities:
- Manages and oversees emails received in the IDR folder.
- Ensures accurate assignment of emails to the respective IDR Claims Specialists and other staff in the organisation.
- Attends to enquiries from clients and financial firms.
- Implements effective processes to ensure emails are actioned on time.
- Adheres to KPIs and responds to emails with set time frames.
- Assists the IDR team with various administrative tasks when required
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Calendar Management, Data Entry, Drafting, Scheduling, Administrative Support, Virtual Assistant Skills, Appointment Setting, Email management, File Management,
INTERMEDIATE ★★
-
Legal
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: MSI
- Processor: Ryzen 5
- Operating System: Windows 10
All-inclusive Rate: USD $12.69/hr
Maria
Candidate ID: 443273
ADVANCED
-
Social Media Management, Digital Marketing, Content Management, LinkedIn Marketing...
INTERMEDIATE
-
SEO, Email Marketing, WordPress, Keyword Research...
Median Rate
$12.69
$13.73
if $1 = PHP52
$16.73
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 12.69 per hour or $USD 1099.50 per month
Remote Staff Recruiter Comments
- Cristina has 10 years of working experience for hospitality, manufacturing, and advertising companies where some are based in Australia and Europe.
- She started her career as a Payroll Officer and then transition to pursue a profession in digital marketing for 3 years now.
- As Social Media/Digital Marketer, she is exposed on the following tasks
- Managing social media platforms like Instagram, Facebook, LinkedIn, Twitter, Pinterest, and YouTube
- Writing content for social media and websites
- Performing SEO audits, SEO optimization, competitor analysis, and keyword research
- Managing WordPress
- Generating social media analytical reports
- Executing email marketing campaigns using Mailchimp
- Designing basic graphics and simple video editing
- Doing community management to boost the organic following
- Doing affiliate marketing where she scouts for potential US influencers to endorse their products
- She is is knowledgeable with Trello, Canva , Slack, Hootsuite, Grammarly, Copy.ai, Tail wind, Google Analytics, Keyword Planner, Search Console, Trends, SEMrush, SEO Quake, AHREFS, Buffer, Uber Suggest, Mailchimp, WordPress (Elementor as plugin), Facebook Meta Business, Google Suite, ChatGPT, and Google Bard.
- She is readily available.
Strongest Behaviors:
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.
- Drive to protect the company against risk by doing things in general accordance with established standards.
Maria Cristina is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Maria Cristina, who takes responsibilities very seriously.
Employment History
SEO/SMM/General Virtual Assistant
Industry:
Employment Period:
October 2020 to November 2022 (25 Months)
Duties and Responsibilities:
- General Virtual Assistant
- Updating listing details on Channel Manager
- Add/Update listings to OTAs like Airbnb, Booking.com, VRBO
- Update listing details on the website
- Manage Bookings from different platforms to the channel manager
- Manage communication with tenants
- Manage communication and schedules of cleaners
- Send payment requests to some guest s
- Social Media Management
- Manage Social Media sites, Facebook, Instagram, and LinkedIn
- Social Media Engagement
- Content Creation
- Scheduling contents
- SEO Specialist
- Website Audit
- Keyword Research
- On-Page Optimization
- Content/Blog Post Creation
- Optimizing Listings Content Description, URL, and Photos
SEO Specialist and Content Writer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2022 to November 2022 (2 Months)
Duties and Responsibilities:
- SEO Audit
- Keyword Research
- Competitors Analysis
- On-Page Optimization
- Website Content Creation
- Creation of Lead magnet
- Social Media Manager
Digital Marketing Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2022 to October 2022 (5 Months)
Duties and Responsibilities:
- Influencer Marketing
- SEO Backlinking
- SEO Content Briefs creation and Uploading to Webflow
- Lead Generation using Apollo.io
- Email Marketing Using Sendgrid
- Creation of a Newsletter using Beehiiv
- Creation and Publishing of a LinkedIn Newsletter
Social Media Manager, Instagram and Titok
Industry:
Healthcare / Medical
Employment Period:
March 2022 to May 2022 (2 Months)
Duties and Responsibilities:
- Content creation
- Video creation (Reels) and Video editing
- Engagement
- Inbound Marketing
LinkedIn Strategist
Industry:
Employment Period:
November 2021 to February 2022 (3 Months)
Duties and Responsibilities:
- Social Media Management
- Setup and Manage LinkedIn Company Page and Twitter Business Profile
- Promote Brand, Social Media Engagement and services
- Post valuable content and engage to target clients
- Create graphics using Canva
- Check Social media Analytics
- Maintain Lead lists
- Run LinkedIn paid advert
Social Media Management and Marketing
Industry:
Banking / Financial Services
Employment Period:
October 2021 to January 2022 (3 Months)
Duties and Responsibilities:
- Manage Social Media platforms like LinkedIn, Facebook, Facebook Community, and Instagram
- Create company branding and Client Persona
- Create graphics and documents using Canva, post content and do engagements
- Post content and engage during "Post-Party."
- Create and promote Free and paid events
Digital Marketing / Email Management (Consultancy)
Industry:
Employment Period:
March 2021 to May 2021 (2 Months)
Duties and Responsibilities:
- Social Media Management
- Manage Social Media sites, Facebook, Instagram, and LinkedIn
- Social Media Engagement, Scheduling contents
- LinkedIn Lead Generation
- Manage LinkedIn Company Page
- Email Marketing using MailChimp
- Create and send automated emails using MailChimp
- Manage Email campaigns
- CRM implementation and management
- Install, implement and manage CRM (LACRM)
LinkedIn Consultant
Industry:
Manufacturing / Production
Employment Period:
September 2021 to September 2021 (0 Months)
Duties and Responsibilities:
- Educate company Owner/CEO on How to Set up and Optimize LinkedIn Profile and Company page
- Train them how to do LinkedIn Outreach effectively
- Coach them on how to increase Company Page followers
- Coach them on how to use LinkedIn Sales Navigator, and it's benefits to B2B Marketing
Sales and Digital Marketing Specialist
Industry:
Computer / Information Technology (Software)
Employment Period:
May 2021 to December 2021 (7 Months)
Duties and Responsibilities:
- Social Media Management
- Setup and Manage Social Media sites like LinkedIn Company Page, Facebook Page and Twitter
- Promote Brand, Social Media Engagement and services
- Research, create, and Post content on all platforms
- Create graphics, videos and presentations using Canva
- Check Social media Analytics
- LinkedIn Lead Generation
- Lead Generation using Sales Navigator
- Connect and engage with prospected clients on LinkedIn (Freelancers Online Job Marketplace & B2B Marketing)
- Update Marketing Dashboard
- Increase Company Page followers organically
- Email Marketing using Sendgrip
- Generate email lists from LinkedIn followers
- Create email templates, set up and manage Email campaigns
- Sales and Marketing
- Research Marketing Strategies for a software development company
- Search and send proposals for software and development projects
Payroll & Database Admin/Project Manager/ISO Auditor/Compenben
Industry:
Manufacturing / Production
Employment Period:
October 2007 to December 2017 (122 Months)
Duties and Responsibilities:
- Payroll Admin
- Processing and releasing of Compensation and Benefits
- Database Admin
- ISO Auditor
- Project Manager
- Implement TImekeeping System using RFID and biometrics
- HRIS Project Manager
- Automate processes in releasing Food Product and Rice Benefits
Digital Marketing Executive
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2023 to August 2023 (0 Months)
Duties and Responsibilities:
- Establish and manage social media accounts for the brand.
- Develop effective social media strategies to promote the business.
- Create and share engaging and relevant content across platforms.
- Monitor and analyze social media analytics to optimize performance.
- Execute social media advertising campaigns.
- Engage with relevant groups and connect with potential customers.
- Keep track of competitor strategies and performance.
- Produce high-quality written content for various platforms.
- Proofread and edit content to ensure accuracy and clarity.
- Format content appropriately for different platforms.
- Develop content strategies aligned with business goals.
- Conduct competitor research to stay up-to-date with industry trends.
- Publish content on different platforms.
- Utilize article spinning techniques for content variation.
- Submit content for guest posting opportunities.
- Develop and implement effective SEO strategies.
- Conduct keyword research to identify relevant search terms.
- Analyze competitor websites and strategies.
- Perform site analysis and identify areas for improvement.
- Optimize on-page elements to enhance website visibility.
- Execute off-page optimization techniques to build backlinks.
- Manage sitemap and webmaster submissions.
- Register the business with directories and online business listings.
- Utilize social bookmarking to increase website visibility.
Digital Marketing Specialist
Industry:
Manufacturing / Production
Employment Period:
January 2024 to May 2024 (4 Months)
Duties and Responsibilities:
- Social Media Management
- Manage and curate content for Facebook, Instagram, and LinkedIn to enhance our social media presence. Create engaging posts, run ad campaigns, and monitor user engagement to drive a positive ROI.
- Competitive Analysis
- Analyze competitors' social media accounts to identify trends, opportunities, and strategies that can be incorporated into our own social media efforts.
- SEO Optimization
- Improve website SEO by conducting keyword research, optimizing on-page content, and implementing SEO best practices to enhance our online visibility.
- Google Analytics
- Analyze and interpret data from Google Analytics to measure the impact of our digital marketing efforts and make data-driven decisions.
- WordPress Support
- Possess a basic knowledge of Web Development to assist with website updates and enhancements when necessary.
- Adaptability
- Be open to taking on additional tasks beyond the scope of this description to help enhance our digital marketing efforts.
- Performance Reporting
- Provide regular reports and insights on the effectiveness of digital marketing initiatives to the client.
Social Media Manager and SEO Assistant for ISO Consulting Company
Industry:
Consulting (Business & Management)
Employment Period:
February 2025 to October 2025 (8 Months)
Duties and Responsibilities:
Digital Marketing Associate and LinkedIn Manager
Industry:
BioTechnology / Pharmaceutical / Clinical research
Employment Period:
April 2024 to December 2025 (20 Months)
Duties and Responsibilities:
LinkedIn Manager for a Merger & Acquisition Company
Industry:
Consulting (Business & Management)
Employment Period:
May 2025 to February 2026 (9 Months)
Duties and Responsibilities:
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
April 11, 2007
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media ManagementDigital MarketingContent ManagementLinkedIn Marketing
INTERMEDIATE ★★
-
SEO, Email Marketing, WordPressKeyword ResearchSEO AuditMailChimpHubspot CRM
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 7.86, Upload: 26.18
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo Legion 5
- Processor: 13th Gen Intel(R) Core(TM) i7-13650HX
- Operating System: Windows 11
All-inclusive Rate: USD $7.72/hr
Diezl
Candidate ID: 443180
ADVANCED
-
Outbound Sales, Outbound Calling, Inbound Sales, Chat Support...
INTERMEDIATE
-
Customer Service...
Median Rate
$7.72
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.72 per hour or $USD 1337.97 per month
Remote Staff Recruiter Comments
- Diezl has been working for 7 years in the BPO industry.
- Her expertise is Inbound Calls, Outbound Sales, Email Support, Chat Support, Email Support, and Customer Service.
- She handled telco and retail account.
- She worked with clients that cater to US and UK.
- She can start immediately. Open to work full-time.
Employment History
Customer Service Representative Outbound/Inbound Sales
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2015 to June 2022 (86 Months)
Duties and Responsibilities:
- Task to do outbound calls and inbound calls to sell sim and mobile plans in UK account by providing better options with them and selling the benefit of the products.
- Take order over the phone and provide excellent customer service if they have complaints in regards with the product.
- One of the support during peak with all their queries to deliver a professional and best customer service in a timely manner.
- Task to provide overview of the current product and offer to know the opportunities that it has for better competition in the market.
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Hotel & Restaurant Mangement
Graduation Date:
April 1, 2007
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Outbound Sales, Outbound Calling, Inbound Sales, Chat Support, Email Support, Email Handling,
INTERMEDIATE ★★
-
Customer Service
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 32.33, Upload: 45.62
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customized
- Processor: Inter Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $8.71/hr
Lorely
Candidate ID: 442981
ADVANCED
-
Microsoft Office, Google Docs, Email Handling, Customer Handling...
INTERMEDIATE
-
SAP, Bank Reconciliation...
Median Rate
$8.71
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.22 per hour or $USD 712.04 per month
Remote Staff Recruiter Comments
- Billing and Collections
- Bank Reconciliation
- Invoice processing
- Journal entries
- Inventory
- Account Receivables and Account Payables
- Email management
- Data entry
- ERP
- Peachtree
- Quickbooks
- Xero
- Google Workspace
- Microsoft Office
Predictive Index Profile - Artisan
https://www.predictiveindex.com/reference-profile/artisan/
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and coworkers. Doesn’t easily change.
Lorely is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
Employment History
Branch Coordinator
Industry:
General & Wholesale Trading
Employment Period:
June 2016 to September 2018 (26 Months)
Duties and Responsibilities:
- Preparation of the Daily Sales and Collection Report for the day.
- Handling of cash and/or checks received
- Preparation of Sales Subsidiary Journal and Collection Journal
- Tagging of service calls received and coordinating with service engineers
- Preparation of TCP Billings
- Inventory Control and Management
Billing and Collection Officer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2019 to January 2021 (23 Months)
Duties and Responsibilities:
- Billing and sending invoices to client
- Coordinating with Globe and Smart
- Handling client queries / Resolving disputes
- Informing and reminding clients about their outstanding balances
- Posting of payments to QuickBooks
- Managing online store
Buyer I
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2021 to April 2022 (14 Months)
Duties and Responsibilities:
- Backlog Buyer
- Order Management
- Coordinating with Inside Sales and Vendors
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Financial Management
Graduation Date:
January 1, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft Office, Google Docs, Email Handling, Customer Handling, Bookkeeping, Xero Accounting, QuickBooks, Accounts Receivable Management, Accounts Payable Management, Billing, Collections,
INTERMEDIATE ★★
-
SAPBank Reconciliation
Work at Home Capabilities:
- Internet Bandwidth: 15 Mbps
- Working Environment: Shared Room
- Speed Test Result: Download: 2.70, Upload: 8.00
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: Inter Core i3 10th Gen
- Operating System: Windows 10
All-inclusive Rate: USD $8.71/hr
Ma.
Candidate ID: 442951
ADVANCED
-
Data Collection, Research, Technical Support, Email Lead Generation...
INTERMEDIATE
-
Team Management, Call Management...
Median Rate
$8.71
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.31 per hour or $USD 806.75 per month
Full Time: $USD 8.71 per hour or $USD 1510.18 per month
Remote Staff Recruiter Comments
- Tina has been working since 2016 and has handled roles such as real estate virtual assistant, Technical support representative and Customer support specialist within BPO and real estate industries.
- She honed her skills in:
- Customer support
- Email and chat support
- Technical support
- Data entry
- Calendar management
- Inbound calls
- Data entry
- Team management
- She has worked with a US client
- well versed with the following software tools:
- Salesforce
- Intercom
- Callaction.com
- Google suite
- Trello
- Intercom
- Salesforce
- follow up boss
- Canva
- Animoto
- Zillow
- She can start immediately for Full time position.
Strongest Behavior
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ma. Cristina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
CUSTOMER SUPPORT SPECIALIST
Industry:
Property / Real Estate
Employment Period:
March 2021 to January 2023 (22 Months)
Duties and Responsibilities:
- Assist in managing the company's clients, including technical issue, billing inquiry, and sales enforcement.
- Build systems to triage naming requests and manage creative workflow
- Manage documentation and emails
- Serve as Team Manager working directly for the CEO, handled team support for training and coaching.
TECHNICAL SUPPORT REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2019 to January 2021 (24 Months)
Duties and Responsibilities:
- Basic support specialist on basic troubleshooting of computers.
- Responsible to talk incoming calls, sending out emails and doing outbound conversations for customer reachout.
REAL ESTATE VIRTUAL ASSISTANT
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2016 to January 2018 (24 Months)
Duties and Responsibilities:
- Manage database for lead generation.
- Consolidate appointments and tasks.
- Dedicatedly pitch new ideas to solve business challenges
EXECUTIVE ASSISTANT
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2023 to May 2023 (2 Months)
Duties and Responsibilities:
- Assist clients with dedicated tasks.
- Tasks: Calendar scheduling, Data entry, Booking,
- Managing Meetings and Appointments, Email & Chat
- Management etc.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Financial Management
Graduation Date:
January 1, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Data Collection, Research, Technical Support, Email Lead Generation,
INTERMEDIATE ★★
-
Team ManagementCall Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Air
- Processor: M1 2020
- Operating System: MacOS X
All-inclusive Rate: USD $8.22/hr
Marcel
Candidate ID: 442930
ADVANCED
-
Customer Handling, Sales, Upselling, Chat Support...
INTERMEDIATE
-
Inbound Sales...
Median Rate
$8.22
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.22 per hour or $USD 712.04 per month
Full Time: $USD 8.22 per hour or $USD 1424.08 per month
Remote Staff Recruiter Comments
- Marcel has been working for 10 years mostly in BPO industries
- His skills includes the following:
- Customer Service
- Inbound & Outbound Sales
- Email & Chat Support
- Doing upselling
- Data Entry
- Workforce Analysis
- Proficient in using these tools/technologies:
- MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
- Slack
- Zendesk
- livechat
- He's eyeing towards handling non voice accounts and is available to start immediately
Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.
Employment History
INBOUND SALES REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2011 to May 2016 (56 Months)
Duties and Responsibilities:
- Working as an inbound salesperson.
- We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
- We can also help customers with their billing issues.
INBOUND SALES REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2016 to February 2017 (9 Months)
Duties and Responsibilities:
- Working as an inbound salesperson.
- We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
- We can also help customers with their billing issues.
CHAT SUPPORT
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2017 to March 2019 (19 Months)
Duties and Responsibilities:
- The company is helping small businesses to assist their customers through chats.
- We are answering inquiries for prospect customers.
OUTBOUND SALES REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2010 to August 2011 (13 Months)
Duties and Responsibilities:
- Doing outbound call for different online pharmacy.
- We are calling the patients to remind them about the refill of their medications.
- Placing orders for any confirmed transactions.
WORKFORCE ANALYST / DATA ENCODER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2017 to February 2020 (30 Months)
Duties and Responsibilities:
- Creating the team schedule to be plotted in “WHEN I WORK”.
- Handling agents break schedule as well as sending the SLA to the client on a daily basis.
- The business assists hotels in handling their reservations.
- We are manually entering reservations into the booking system that we got via email.
- We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.
TEAM MANAGER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2020 to March 2022 (24 Months)
Duties and Responsibilities:
- Using the internet to provide consumers with streaming services.
- We are primarily concerned with aiding customers with billing and technical concerns.
Education History
Field of Study:
Education/Teaching/Training
Major:
Secondary Education
Graduation Date:
January 1, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Handling, Sales, Upselling, Chat Support,
INTERMEDIATE ★★
-
Inbound Sales
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16771345605
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: GIGABYTE
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $9.71/hr
Clarrence
Candidate ID: 442770
ADVANCED
-
Communication Skills, Time Management, Social Media Management, Customer Service...
INTERMEDIATE
-
Bookkeeping, Data Entry, Data Encoding, Typing...
Median Rate
$9.71
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.71 per hour or $USD 841.19 per month
Full Time: $USD 9.71 per hour or $USD 1682.38 per month
Remote Staff Recruiter Comments
- Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
- Data Entry
- Document processing
- Contract and agreement preparation
- Calendar management
- Email management
- Appointment Setting
- Customer service
- Lead Generation
- Cold Calling
-
- Basic bookkeeping and record maintenance
- Market research
- Social media marketing
- She is proficient with the following tools:
- MS Office (Word, Excel, Outlook, OneDrive)
- Hubstaff
- Xero
- Time Doctor
- Calendly for calendar and scheduling
- ASANA for project management
- She can start immediately for any full-time or part-time position.
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Clarrence Dean is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
Employment History
Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
October 2022 to February 2023 (3 Months)
Duties and Responsibilities:
- Manage all basic and detailed operational needs.
- Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
- Management and maintenance of documentation added to the in-house CRM.
- High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
- Maintaining business systems for recording, storing, and querying information.
- High-volume data entry and document processing.
- Management of mailouts and other correspondence.
- Monitoring and updating Company Systems, Policies, and Procedures.
- Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
- Preparation of monthly invoicing and distribution to clients (TBC)
- Preparation of Operational Budgets and quarterly budget re-forecasts.
- Liaise with clients, referral partners, and banking institution representatives.
- Liaise with clients, real estate agents, referral partners, and vendors.
- Assist with proposals and application submissions.
Bank Officer
Industry:
Banking / Financial Services
Employment Period:
June 2012 to September 2012 (3 Months)
Duties and Responsibilities:
- Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
- Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
- Preparing and maintaining important financial reports
- Preparing tax returns and ensuring that taxes are paid properly and on time
- Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
- Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments
Housekeeper & Front Desk Clerk
Industry:
Hotel / Hospitality
Employment Period:
January 2016 to March 2016 (1 Months)
Duties and Responsibilities:
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and order office equipment and supplies.
- Maintain records and files.
- Oversee the office budget.
Front Office Assistant
Industry:
Hotel / Hospitality
Employment Period:
May 2016 to June 2016 (1 Months)
Duties and Responsibilities:
- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Welcoming and assisting visitors in a friendly and professional manner.
- Handling basic inquiries and sorting mail.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.
Executive Secretary
Industry:
Computer / Information Technology (Software)
Employment Period:
June 2016 to December 2018 (30 Months)
Duties and Responsibilities:
- Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
- Attending meetings and keep minutes
- Receiving and screening phone calls and redirecting them when appropriate
- Receive and screen phone calls and redirect them when appropriate
- Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure
- Prepare invoices or financial statements and provide assistance in bookkeeping
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
- Maintain electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned
Executive Secretary
Industry:
Insurance
Employment Period:
May 2019 to January 2020 (8 Months)
Duties and Responsibilities:
- Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
- Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
- Arranges travel and accommodations for executives.
- Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
- Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
- Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
- Performs additional duties as assigned by executives.
- Performs other related duties as assigned.
Branch Secretary
Industry:
Banking / Financial Services
Employment Period:
February 2020 to May 2021 (14 Months)
Duties and Responsibilities:
- Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
- Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
- Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
- Correctly follow the process for AGM nomination forms and meeting agenda.
- Arrange meetings and notify committee members and their Relationship Manager with the details.
- To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
- To provide a copy of the executive committee meeting minutes to staff at head office.
Real Estate Agent - Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
April 2020 to March 2021 (11 Months)
Duties and Responsibilities:
Executive Assistant
Industry:
Healthcare / Medical
Employment Period:
March 2023 to June 2023 (2 Months)
Duties and Responsibilities:
- Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
- Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
Client Relations Manager
Industry:
Property / Real Estate
Employment Period:
April 2021 to September 2022 (17 Months)
Duties and Responsibilities:
- Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
- Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities
Cold Caller/Lead Generation Specialist
Industry:
Others
Employment Period:
July 2023 to November 2024 (15 Months)
Duties and Responsibilities:
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc., and present their benefits
- Ask pertinent questions to understand the customer’s requirements
Inventory Specialist
Industry:
Sports
Employment Period:
November 2024 to January 2025 (2 Months)
Duties and Responsibilities:
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Tourism Management
Graduation Date:
May 1, 2016
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Finance/Accountancy/Banking
Major:
Financial Management
Graduation Date:
May 1, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Communication Skills, Time Management, Social Media Management, Customer Service, Customer Service Management, Data Entry, Virtual Assistant Skills, Secretarial Skills, Call Handling, Calendar Management, Skiptrace, Appointment Setting, Cold Calling, Lead Generation, Inbound Lead Generation, Email Lead Generation, Real Estate Brokerage, Real Estate, Personal Assistance, Executive Assistance, Phone Support, Email Marketing, Booking Assistance,
INTERMEDIATE ★★
-
Bookkeeping, Data Entry, Data EncodingTypingSocial Media ManagementProject ManagementDirectory Assistance
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15265577389
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.07/hr
Mary
Candidate ID: 442665
ADVANCED
-
Office 365, SAP, Autodesk Revit, People Skills...
INTERMEDIATE
-
, Legal, Administrative Support, Administration...
Median Rate
$7.07
$7.46
if $1 = PHP52
$8.58
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.07 per hour or $USD 613.02 per month
Full Time: $USD 7.07 per hour or $USD 1226.04 per month
Remote Staff Recruiter Comments
- Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
- Admin Support
- Managed office operations
- Inventory
- Invoices and Financial Reports
- Sales
- Email Handling
- Setting Appointments
- Monitoring admin employees' work attendance and performance evaluations
- She is adept in using tools and applications like:
- Microsoft Office 365
- SAP
- BlueBream
- Google App
- Autodesk
- Zoho One
- Outlook
- SAP Software
- Telum
- Hubspot
- Events Air
- Workday
- She can start immediately.
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.
With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
BUSINESS ADMINISTRATOR OFFICER
Industry:
Construction / Building / Engineering
Employment Period:
April 2019 to February 2022 (33 Months)
Duties and Responsibilities:
- Planned, coordinated and controlled daily operations of Estimating, Department.
- Managed office operations, scheduling, and inventory of PO for vendors.
- Fostered client and vendor relationship building through consistent and effective communication.
- Maintained work safety and followed established operating procedures and practices.
- Defined and understood team member responsibilities to enhance group efficiency and performance.
- Documented business requirements, functional specifications, and training procedures.
- Handles employees’ relations and governmental benefits per employee.
- Process governmental permits and process BIR forms for the company.
- Bid Log tracker for the company's follow up for the company owners abroad and vendors.
MALL SECRETARY / TENANT RELATION ASSISTANT
Industry:
Arts / Design / Fashion
Employment Period:
May 2015 to April 2019 (46 Months)
Duties and Responsibilities:
- Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
- Responsible in making the calendar of schedule of the employees in the operations team.
- Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
- Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
- Monitoring admin employees work attendance and performance evaluations.
- Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager.
DATA SUPPORT SPECIALIST
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2014 to December 2014 (9 Months)
Duties and Responsibilities:
- Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
- Responsible in monitoring the trackers for the hired employees.
- Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
- Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
- Input data in people soft for all active hires after onboarding.
- Onboarding of successful candidates and collation of requirements.
- Sourcing of candidates for accounts.
SALES COORDINATOR
Industry:
Property / Real Estate
Employment Period:
April 2009 to March 2014 (58 Months)
Duties and Responsibilities:
- Assists in the documentation process related to the sale of our existing projects.
- Calls the site offices / showrooms if there’s any update in sales.
- Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
- Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
- Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
- Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
- Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.
HRM PROFESSOR
Industry:
Education
Employment Period:
June 2008 to April 2009 (10 Months)
Duties and Responsibilities:
- Acquired knowledge and skills on Teaching hotel and restaurant operations.
FRONT OFFICE AGENT
Industry:
Hotel / Hospitality
Employment Period:
March 2008 to June 2008 (3 Months)
Duties and Responsibilities:
- Worked as a front office agent of the hotel.
- Acquired knowledge and skills on checking in and out of the guest.
PRACTICUM TRAINEE
Industry:
Hotel / Hospitality
Employment Period:
May 2007 to June 2007 (1 Months)
Duties and Responsibilities:
- Worked at the Banquet Sales, and Corporate Office
- Kitchen operations. Acquired Knowledge and skills on various
- Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations.
PRACTICUM TRAINEE
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
April 2007 to May 2007 (1 Months)
Duties and Responsibilities:
- Worked at the Kitchen Sections of the Restaurant and Front of the House.
- Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.
Media Admin Support (VA)
Industry:
Entertainment / Media
Employment Period:
August 2022 to February 2023 (6 Months)
Duties and Responsibilities:
- Maintain and update media distribution lists Set up and participate in internal and external.
- meetings: take the minutes of the meeting and follow through on timelines and deliverables.
- Oversee client communications and manage the respective resources in a client “library.”
- Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
- Monitor, track, and clip all editorial and social media coverage of clients and competitors.
- Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
- Manage the calendar and schedule (internal and external appointments) for the team
- Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
- Manage and safe-keep all company-related documents and account assets in a systematic order.
- Managing the timeline for reports and documentations – WIP documents, Minutes of
- Meeting, Coverage Report, Briefing Document, Debrief report, etc.
- Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates
Admin Support (Seasonal) – (VA)
Industry:
Others
Employment Period:
February 2023 to August 2023 (6 Months)
Duties and Responsibilities:
- Drafting responses for emails
- Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
- Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
- Populating program in clear format into consolidated spreadsheet
- Creating agenda of program in EA
- Drafting agendas for all committee meetings for all conferences
- Creating session chair kits
- Creating templates for new committee invitations for each conference
- Managing/cleaning HubSpot databases
Back Office Administrator
Industry:
Employment Period:
February 2024 to March 2024 (1 Months)
Duties and Responsibilities:
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Hotel Restaurant Management
Graduation Date:
March 18, 2008
Located In:
Philippines
License and Certification: :
Dean's Lister
Skills
ADVANCED ★★★
-
Office 365, SAP, Autodesk Revit, People Skills, Adobe Acrobat, BlueBream, Business Analysis, Data Consolidation,
INTERMEDIATE ★★
-
LegalAdministrative SupportAdministrationSecretarial Skills
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: Download 4.63 Upload5.21
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $7.72/hr
Reslyn
Candidate ID: 442231
ADVANCED
-
Appointment Setting, Administrative Support, Social Media Management, Email management...
INTERMEDIATE
-
SEO, Keyword Analysis, Backlinking, Website Builder...
Median Rate
$7.72
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.72 per hour or $USD 668.99 per month
Full Time: $USD 7.72 per hour or $USD 1337.97 per month
Remote Staff Recruiter Comments
- Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US
- Marketing Analysis
- WordPress Management
- Payment Processing
- Taking Minutes of the Meeting
- Phone and Chat Support
- Calendar and Email Management
- Appointment Setting
- Lead Generation
- Skip Tracing
- Reporting
- Data Management
- Property Management
- Social Media Marketing
- SEO
- She has good communication skills.
- She is proficient with
- Microsoft Office
- WordPress
- AppFolio
- Dotloo
- Mojo
- Monday.com
- Canva.
- She can start immediately for a part-time position and need two weeks' notice for a full-time position.
Predictive Index Behavioral Profile- Specialist
https://www.predictiveindex.com/reference-profile/specialist/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary
Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Reslyn, who takes responsibilities very seriously.
Employment History
Executive Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
October 2015 to April 2018 (29 Months)
Duties and Responsibilities:
- Handled incoming calls and scheduled appointments while managing client communications via email marketing campaigns.
- Developed and executed monthly email marketing campaigns, including newsletters, to engage and inform clients.
- Managed SEO strategies and designed custom websites to enhance online presence and search engine rankings.
- Screened and scheduled interviews with potential candidates through phone and email, ensuring efficient communication and coordination.
- Provided email correspondence and calendar management for clientele, senior leadership, and executive-level clients, ensuring smooth scheduling and prioritization.
- Coordinated appointment setting, took detailed meeting minutes, updated notes and files, and transcribed voicemail messages for streamlined workflow.
Project Management
Industry:
Property / Real Estate
Employment Period:
October 2014 to May 2015 (7 Months)
Duties and Responsibilities:
- Validated and entered property information into an online database from various property documents.
- Proficiently used AppFolio and Dotloop for property management, including document handling and transaction processing.
- Updated and maintained accurate property data using Google Sheets for real-time tracking and reporting.
Administrative Support
Industry:
Property / Real Estate
Employment Period:
January 2019 to June 2019 (4 Months)
Duties and Responsibilities:
- Acted as Transaction Coordinator, managing the administrative process of real estate transactions from start to finish.
- Designed postcards, flyers, posters, business cards, and feature sheets using Canva to support marketing efforts.
- Handled social media management, including creating and scheduling posts to promote listings and engage with potential clients.
- Managed property listings, ensuring accurate updates and maintenance across platforms.
- Created and processed Fintrac of Records, Trade of Records, Data Forms, and MLS Listings to comply with regulatory requirements and ensure smooth transactions.
Administrative Support
Industry:
Property / Real Estate
Employment Period:
July 2017 to March 2020 (32 Months)
Duties and Responsibilities:
- Managed CRM system using Salesforce for tracking and organizing client data.
- Handled calendar management, ensuring timely scheduling of appointments and meetings.
- Designed marketing materials using Canva for new listings, open houses, and sold properties.
- Generated and recorded new leads in EDGE CRM, maintaining accurate and up-to-date information.
- Managed social media ads on platforms like Facebook and Craigslist to promote listings and generate leads.
- Updated and uploaded new property listings on MLS, ensuring accurate and timely information.
- Created and set up new client profiles on the Touch Up Program for personalized communication.
- Prepared comprehensive marketing presentation folders for buyers and sellers, showcasing property details and offers.
Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
October 2018 to November 2022 (48 Months)
Duties and Responsibilities:
- Managed general administrative tasks, including MLS listings and lead generation to support business growth.
- Performed skip tracing and imported new leads into CRM systems such as Keap Infusionsoft and Salesforce.
- Handled CRM management, including adding, modifying, and nurturing leads to optimize client outreach and engagement.
- Conducted cold calling and set appointments to generate new business opportunities.
- Created comp reports and prepared partial CMA (Comparative Market Analysis) reports to assist in property valuations.
- Prepared key process documents such as PSA (Purchase and Sale Agreement) and MOA (Memorandum of Agreement) for transaction completion.
Virtual Assistant
Industry:
Entertainment / Media
Employment Period:
June 2023 to March 2024 (9 Months)
Duties and Responsibilities:
- Musician Outreach: Search social media forums to identify potential musicians to add to the database.
- Communication: Engage with musicians to assess their interest in joining the database.
- Data Entry: Accurately input musician information into the main database.
- Reporting: Provide periodic updates on database progress and changes.
- Administrative Support: Perform additional administrative tasks as needed.
Executive Assistant
Industry:
Property / Real Estate
Employment Period:
April 2023 to August 2024 (16 Months)
Duties and Responsibilities:
- Email Marketing: Develop and manage targeted email marketing campaigns to enhance client engagement.
- Content Creation: Create and design compelling content using tools like Canva to support marketing efforts.
- Lead Generation: Strategically generate leads and conduct market research to expand client base.
- Administrative Support: Provide administrative support, including calendar management, email correspondence, and phone handling.
- CRM Management: Oversee and maintain CRM systems to ensure efficient client and data management.
- Contract Drafting: Draft, review, and format real estate contracts with accuracy and attention to detail.
- Property Management: Manage property acquisitions and dispositions, ensuring precise and efficient processes.
Chat Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2014 to June 2012 (29 Months)
Duties and Responsibilities:
- Provide real-time customer service and support via chat for AT&T products and services.
- Assist customers with inquiries regarding billing, account management, and service issues.
- Troubleshoot and resolve technical problems related to AT&T products, such as mobile phones, internet, and television services.
- Upsell additional services and upgrades based on customer needs and account history.
- Ensure high customer satisfaction by providing timely and accurate information.
- Maintain detailed records of customer interactions in the system.
- Follow standard operating procedures to handle escalations and complex issues.
- Collaborate with team members to meet service-level agreements and performance targets.
- Stay up-to-date with AT&T products, services, and policies to provide accurate and helpful support.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2010 to June 2012 (28 Months)
Duties and Responsibilities:
- Handle inbound calls from AT&T customers regarding billing, account inquiries, and service issues.
- Assist customers in troubleshooting technical problems with AT&T services such as mobile, internet, and TV.
- Process service requests, including account updates, plan changes, and cancellations.
- Provide product and service information, as well as recommendations based on customer needs.
- Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction.
- Conduct account verification and security checks for transactions and sensitive information.
- Upsell AT&T products and services to meet customer needs and achieve sales targets.
- Document customer interactions and transactions in the system for accurate record-keeping.
- Follow company policies and procedures to meet performance and quality standards.
ADMINISTRATIVE SUPPORT
Industry:
Mining
Employment Period:
August 2018 to November 2018 (3 Months)
Duties and Responsibilities:
• Calendar Management
• Social Media Manager (Online Interactions; Instragram & Facebook)
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Human Resource Management
Graduation Date:
May 31, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Appointment Setting, Administrative Support, Social Media Management, Email management, Market Research, Lead Generation, Call Handling, Customer Service Management, Chat Support, Amazon Product Research, Adobe Acrobat,
INTERMEDIATE ★★
-
SEO, Keyword Analysis, BacklinkingWebsite BuilderRecruitingWordPressFacebook Ads
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 27.96, Upload: 42.64
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: NVision
- Processor: AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $8.71/hr
Rochel
Candidate ID: 442006
ADVANCED
-
Administrative Skills, Financial Accounting, Data Entry, Invoicing...
INTERMEDIATE
-
QuickBooks, Xero, AppFolio, SAP Accounting...
Median Rate
$8.71
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.71 per hour or $USD 755.09 per month
Full Time: $USD 8.71 per hour or $USD 1510.18 per month
Remote Staff Recruiter Comments
- Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
- She is proficient in supporting the following:
- Bookkeeping
- Data entry
- Accounts payable management
- Accounts receivable management
- Invoice processing
- Property Listing
- Database management
- Bank reconciliation using Xero
- Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
- With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
- She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
- She can start anytime.
- She is amenable to working in any time zone for either part-time or full-time roles
Strongest Behaviors
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Finance and Accounting Specialist
Industry:
Others
Employment Period:
April 2006 to September 2019 (161 Months)
Duties and Responsibilities:
- Admin tasks
- Email Management task
- Invoicing
- Finance Reports
- Cash allocation
- AR and AP process
- HR roles (recruitment / maintaining and updating 201 files )
- Real Estate tasks
Real Estate Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
January 2016 to August 2016 (7 Months)
Duties and Responsibilities:
- Process Invoices and Research
- Email management / Update lead's files
- Maintain and update lead's report
- Create Marketing materials / Flyers
- Email management
- Checking property bookings and guests inquiries
Admin / Personal Assistant
Industry:
Grooming / Beauty / Fitness
Employment Period:
October 2016 to January 2018 (15 Months)
Duties and Responsibilities:
- Manage and create Finance Report
- Accounts Receivable process and reports
- Accounts Payable process and reports
- Create and process Invoices and Billings
- Basic Auditing and Reconciliation
- Email management (handled inquiries )
- Social media management ( create and manage postings)
- Monitor and update client's progress and profiling
- Research and admin tasks
- Engaged in business planning for business growth
CSR / Loan Virtual Assistant
Industry:
Banking / Financial Services
Employment Period:
September 2017 to August 2018 (11 Months)
Duties and Responsibilities:
- Manage and analyze client's Bank Statement and Credit File reports
- Email management
- Client's verification and update/monitor client's details
Bookkeeper / Bill Entry
Industry:
Accounting / Audit / Tax
Employment Period:
November 2019 to February 2020 (2 Months)
Duties and Responsibilities:
- Allocation and post of transaction bills
- Process / verify / check Invoices and Bills
- Maintain and update client's details
General Executive Assistant
Industry:
Property / Real Estate
Employment Period:
July 2019 to March 2021 (20 Months)
Duties and Responsibilities:
- Manage and create Finance Report
- Accounts Receivable process and reports
- Accounts Payable process and reports
- Create and process Invoices and Billings
- Basic Auditing and Reconciliation
- Email management (handled inquiries )
- Social media management ( create and manage postings)
- Manage Property listing
- Research / Data Entry
Accounts Payable Assistant
Industry:
Manufacturing / Production
Employment Period:
April 2020 to October 2023 (42 Months)
Duties and Responsibilities:
- Manage and monitor AR and AP on the Supplier’s Account
- Accounts Payable process and reports
- Accounts Receivable process and reports
- Create, verify, and process Invoices and Billings
- Check ETA for deliveries related to time frame
- Monitor product deliveries related to any discrepancies
- Email management (handled supplier's inquiries )
- Chasing supplier's for payments and Invoices
- Research, reports, and admin tasks
Transaction Coordinator | Admin VA
Industry:
Property / Real Estate
Employment Period:
September 2023 to October 2023 (1 Months)
Duties and Responsibilities:
- Dealt with creation and contract offers
- Manage, monitor, and update leads
- Social media posting of available properties
- Email Management for inquires
Education History
Field of Study:
Commerce
Major:
Business Management
Graduation Date:
January 1, 2006
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Skills, Financial Accounting, Data Entry, Invoicing, Customer Handling, Personal Assistance, Bookkeeping, Billing, Real Estate, Accounts Payable Management, Accounts Receivable Management,
INTERMEDIATE ★★
-
QuickBooks, Xero, AppFolio, SAP AccountingCRMOracleAsanaTrello
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/13977832367
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: N/A
- Processor: Intel Core i3
- Operating System: Windows 10
All-inclusive Rate: USD $11.20/hr
Pamela
Candidate ID: 441857
ADVANCED
-
Social Media Management...
INTERMEDIATE
-
Digital Marketing, Graphic Design, Photo Editing, Social Media Marketing...
Median Rate
$11.20
$12.07
if $1 = PHP52
$14.56
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.71 per hour or $USD 755.09 per month
Full Time: $USD 11.20 per hour or $USD 1940.69 per month
Remote Staff Recruiter Comments
- Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
- She has Certifications in:
- Social Media Management
- She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
- She used the following tech stack:
- Chat GPT
- Google Suites
- Canva
- ClickUp
- Asana
- Capcut
- WordPress
- Frame.io
- She can start immediately and is open for full-time and part-time positions.
Strongest Behavior
- Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
- Teaches and shares; generally interested in working collaboratively with others to help out.
- Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.
In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.
Employment History
Marketing Specialist
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
March 2018 to August 2019 (17 Months)
Duties and Responsibilities:
- Proficient in Graphic Design for marketing and promotional materials.
- Skilled in Microsoft Office 365 for efficient data and document management.
- Experienced in vendor management to facilitate smooth operations and procurement processes
Content Producer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2022 to November 2023 (14 Months)
Duties and Responsibilities:
- Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
- Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
- Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
- Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.
Marketing Assistant/Social Media Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2021 to June 2023 (20 Months)
Duties and Responsibilities:
- Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
- Proficient in content creation and community engagement, fostering brand loyalty and growth.
Founder & Content Creator
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2022 to November 2023 (15 Months)
Duties and Responsibilities:
- Proficient in Graphic Design, crafting visually captivating content.
- Skilled in Social Media Management, driving online growth and engagement.
- Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion
Marketing and Social Media Manager
Industry:
Employment Period:
October 2021 to June 2023 (20 Months)
Duties and Responsibilities:
- Expert in Graphic Design, crafting visually captivating marketing materials.
- Proficient in Social Media Management, driving online growth and engagement.
- Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
- Effective coordination of high-impact events and product launches.
- Exceptional Customer Service and Support, ensuring top-tier satisfaction.
- Shopee platform expert, driving e-commerce sales and enhancing brand presence
Project Manager
Industry:
General & Wholesale Trading
Employment Period:
May 2022 to August 2022 (3 Months)
Duties and Responsibilities:
- Successfully led project teams and ensured on-time, within-budget delivery.
- Client success management, fostering strong client relationships and satisfaction.
Project Manager
Industry:
Entertainment / Media
Employment Period:
May 2022 to August 2022 (3 Months)
Duties and Responsibilities:
- Successfully led project teams and ensured on-time, within-budget delivery.
- Client success management, fostering strong client relationships and satisfaction.
Social Media Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2021 to December 2021 (4 Months)
Duties and Responsibilities:
- Social media management, overseeing platforms, engagement, and content strategy.
- Copywriting, crafting compelling and effective social media content.
- Content planning, developing content calendars and strategies for targeted outreach.
Digital Marketing Executive
Industry:
Computer / Information Technology (Software)
Employment Period:
March 2022 to April 2022 (1 Months)
Duties and Responsibilities:
- Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
- Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
- Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion
Freelance Marketing Specialist
Industry:
Healthcare / Medical
Employment Period:
July 2019 to August 2019 (1 Months)
Duties and Responsibilities:
- Proficient in Graphic Design for visually appealing marketing materials.
- Expert in Marketing Campaign creation for effective client communication and business growth.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Marketing Management
Graduation Date:
March 30, 2019
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media Management
INTERMEDIATE ★★
-
Digital MarketingGraphic DesignPhoto EditingSocial Media Marketing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customed
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $12.19/hr
Vince
Candidate ID: 441643
ADVANCED
-
PHP, WordPress Development, Laravel, MySQL...
INTERMEDIATE
-
SEO, Video Editing, Hardware Troubleshooting, Network Administration...
Median Rate
$12.19
$13.18
if $1 = PHP52
$16.00
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 12.19 per hour or $USD 1056.45 per month
Remote Staff Recruiter Comments
- Vince has been a web developer for around 7 years working for local and offshore clients within NGO, IT & Construction industries.
- He was able to cater clients based in Australia, Korea, and US
- He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
- He has also experience working with eCommerce websites using themeco
- Skilled in using these tools/technologies:
- WordPress
- WooCommerce
- PHP
- CodeIgniter
- Laravel
- MySQL
- HTML, CSS, Javascript
- Bootstrap
- ACF (Advance Custom Fit)
- Asana
- ClickUp
Predictive Index Behavioral Profile - Controller
Controller - The Predictive Index
Strongest Behavior
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
Behavioral Summary
Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.
- Vince has been a web developer for around 5 years working for local and offshore clients within NGO, IT & Construction industries.
- He was able to cater clients based in Australia, Korea, and US
- He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
- He has also experience working with eCommerce websites using themeco
- Skilled in using these tools/technologies:
- WordPress
- WooCommerce
- PHP
- CodeIgniter
- Laravel
- MySQL
- HTML, CSS, Javascript
- Bootstrap
- ACF (Advance Custom Fit)
- Asana
- ClickUp
- For website builders, he is adept in using Elementor and WP Bakery.
- He can customize themes and plugins as well.
- He has also do stagging website to perform testing and to ensure that the website will run smoothly when placed in the live environment
- He also do communicate with clients in terms of gathering requirements and doing progress report
- He has also worked as Project Manager, where he oversee the workload allocation
- Has background also with SEO, able to work on Google Analytics, eCommerce analytics, Google Search console and with use of Yoast SEO. He also has experience with on-page SEO, google tag manager, and backlinking
- Has basic experience in graphics design, social media management and network administration
- He is available to start immediately for part-time
Controller - The Predictive Index
Strongest Behavior
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.
Employment History
Frontend WordPress Developer
Industry:
Retail / Merchandise
Employment Period:
May 2022 to March 2023 (9 Months)
Duties and Responsibilities:
- Develop Ecommerce Website from Scratch (Sage Theme)
- Install Custom Plugins and ACF datas
- Managed data analytics and google tag manager Troubleshoot, Develop and Redesign Websites
Web Developer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2022 to July 2022 (2 Months)
Duties and Responsibilities:
- Building SEO landing pages
- Site speed optimization
- Page template customizations
- Technical issues identified in SEO Website Audits.
- Fixing any technical website issues
- Basic On-page SEO implementation
- Using WordPress page builders to build SEO landing pages.
- Using WordPress multi page generators and understanding shortcodes.
- Google Tag Manager and Google Analytics expertise.
- Be able to confidently track cross domain iFrame conversions using Tag Manager.
Web Developer
Industry:
Healthcare / Medical
Employment Period:
September 2017 to June 2019 (21 Months)
Duties and Responsibilities:
- Develop and Enhance their Clients Websites
- Handled Real Estate Website, Car Auto Supply and Baby Products Websites and many more.
- Managed complex projects from start to finish
- Collaborated with other designers \
- Translated requirements into polished, high-level designs
Project Manager
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
June 2017 to April 2022 (58 Months)
Duties and Responsibilities:
- Conduct day-to-day project coordination, planning, and implementation across our teams
- Create functional and technical application software
- Develop multiple website for all affiliated organizations
- Building Custom Website
- Theme Development and Customization
- Plugin Development and Customization
- WordPress Errors fixing
- Building Custom Template
- Social media & Payment gateway Integration (PayPal, Stripe, etc)
- Autoresponder Integration(MailChimp, Aweber, Sendgrid)
- E-commerce/Woocommerce store
- Fully Responsive Design
- Developed mobile friendly sites
SEO:
- SEO Website Audit
- Keyword Research
- Creating Roadmap
- Technical SEO
- On-Page SEO
- Off-Page SEO
Full Stack Web Developer (Part-Time)
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
December 2022 to August 2024 (19 Months)
Duties and Responsibilities:
- Develop Ecommerce Website from Scratch (Themeco)
- Collaborated with other designers
- Manage Cloudways Hosting and Domain DNS
Senior Web Developer
Industry:
Law / Legal
Employment Period:
August 2024 to December 2024 (3 Months)
Duties and Responsibilities:
- Coordinated daily project planning & execution.
- Designed & implemented functional & technical solutions.
- Developed and managed multiple WordPress sites.
- Integrated on-page & technical SEO best practices (keyword research, metadata optimization, site speed improvements) to boost organic traffic.
- Monitored performance using Google Analytics and Search Console.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Engineering
Graduation Date:
June 2, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
PHP, WordPress Development, Laravel, MySQL, Graphic Design, DNS Troubleshooting, WHMCS, Web Hosting,
INTERMEDIATE ★★
-
SEO, Video Editing, Hardware TroubleshootingNetwork AdministrationPythonSocial Media ManagementDigital Marketing
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: B550 Aorus Pro Motherboard
- Processor: AMD Ryzen 5 3600x 6 Core
- Operating System: Windows 10
All-inclusive Rate: USD $8.22/hr
Hazel
Candidate ID: 441541
ADVANCED
-
Email Handling, Chat Support, Customer Service, Fraud Analysis...
INTERMEDIATE
-
AS/400 iSeries, Shopify, Zendesk, Salesforce CRM...
Median Rate
$8.22
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.22 per hour or $USD 712.04 per month
Remote Staff Recruiter Comments
She has good communication skills, she can express herself well in a professional manner.
She has 7 years of experience in the BPO industry and is currently working as a Fraud Analyst.
In her current role, she is required to do a thorough investigation with customers and meticulously examine customer transactions for fraudulent activities while maintaining the confidentiality of all information.
The tools/technologies she has experience in using include:
- MS Office
- Shopify
- Zendesk
- AS400
The industries she worked for included e-commerce, telecommunications, and finance.
As a Customer Service Professional, she has great exposure to the following:
- Phone, email, and chat handling
- Maintaining confidential customer data Troubleshooting equipment and system issues
- Processing orders, tracking orders, and assisting with payments.
- Making recommendations based on extensive product knowledge.
- Account management
- Promotion of available products.
- Fraud investigation and prevention.
Other skills she possesses consist of events management, CRM management, e-commerce experience, basic real estate principles, lead generation, and data entry.
She is available to work full-time. Can start immediately.
Employment History
Consultant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2013 to July 2015 (29 Months)
Duties and Responsibilities:
- Assisting customers with account-related concerns such as money transfers, disputes, transaction reading, stop payments, checking of balance, tax refund, and direct deposit.
- Managing incoming calls and customer service inquiries.
- Maintaining confidential data security for customers.
Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2015 to June 2016 (10 Months)
Duties and Responsibilities:
- Supports customers by providing helpful information, answering questions, and responding to complaints.
- Troubleshoot equipment and system problems.
- Processed payments over the phone.
CSR, Inbound 1 / Email Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2016 to January 2018 (19 Months)
Duties and Responsibilities:
- Assisting customers with their business needs such as order tracking, placing orders, returns and cancellations.
- Promoted available products and services to customers during service, account management, and order calls.
- Assisting customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
- Resolve customers’ business concerns via phone and email.
- Answer questions about warranties or terms of sale.
CSR, Inbound 1 / Email and Chat support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2020 to December 2020 (7 Months)
Duties and Responsibilities:
- Corresponded with customers to resolve order issues and concerns.
- Assisting customers with placing and tracking orders.
- Processed orders, credits, and returns.
- Resolve customer concerns via phone, email, and chat.
Fraud Analyst / Advisor 1, Customer Service
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2021 to August 2022 (15 Months)
Duties and Responsibilities:
- Examine customer transactions for fraudulent activity such as account takeover, family fraud, theft, and other similar risks.
- Maintain the confidentiality of all information gathered during the investigation. Determine existing fraud trends by analyzing accounts and transaction patterns. Offer professional analytical expertise in the areas of fraud prevention and loss control.
- Keep an eye on real-time queues and identify high-risk transactions in the company's portfolio.
- Investigates forgery and theft in the context of a customer's account and transactions.
CSR 1
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2023 to June 2024 (17 Months)
Duties and Responsibilities:
- Responding promptly to customer inquiries from Australia and New Zealand.
- Communicating with customers via phone and email.
- Assist company administrators in arranging training for workers and assuring that both workers and the company are compliant.
- Verify worker and company documents, such as insurance, IDs, certificates and licenses.
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Hotel and Restaurant Management
Graduation Date:
January 1, 2021
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Email HandlingChat SupportCustomer ServiceFraud Analysis
INTERMEDIATE ★★
-
AS/400 iSeriesShopifyZendeskSalesforce CRM
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 14.19, Upload: 25.35
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $8.71/hr
Carlo
Candidate ID: 440931
ADVANCED
-
WordPress, WooCommerce, Landing Page Design...
INTERMEDIATE
-
Graphic Design, Illustration, PHP, Project Management...
Median Rate
$8.71
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.70 per hour or $USD 927.30 per month
Full Time: $USD 8.71 per hour or $USD 1510.18 per month
Remote Staff Recruiter Comments
He has a bachelor's degree in Computer Science.
He has average communication skills with a slight accent.
- He developed and designed websites using CMS platforms like WordPress, Wix, WooCommerce, and others.
- Managed projects and a team of 18, ensuring client satisfaction and efficient project delivery.
- Worked in various roles such as Web Developer, Graphic Designer, and Project Manager across different industries, enhancing his versatility.
- He is proficient in Adobe XD and Figma for mockup designs.
- Skilled in video editing for marketing and testimonials.
- Competence in handling multiple CMS and coding platforms.
- Developed numerous websites from scratch, employing various CMS platforms, highlighting his technical expertise.
- Designed impactful graphics for marketing and social media, demonstrating his creative abilities.
Technical Skills
- Web Development: Proficient in PHP, HTML/HTML5, CSS/CSS3, Javascript, and JQuery, with over six years of practical experience. He can edit plugins and themes. He can convert PSDs to WordPress/HTML/CSS.
- CMS Platforms: Expertise in WordPress, WooCommerce, Wix, Shopify, and ClickFunnels.
- Design Tools: Advanced skills in Adobe Photoshop, Illustrator, and InDesign.
- Email Marketing: Basic skills in email marketing, integrating email campaigns with web and social media strategies.
- Digital Marketing: Basic knowledge in Email marketing, SEO, and Social Media Marketing
Carlo is available to start immediately to part-time opportunities.
Predictive Index Behavioral Profile - Operator
Cognitive: 180
Strongest Behavior
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
- Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Behavioral Summary
Carlo has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Carlo Erano will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
Web Graphic Designer / Web Developer / Video Editor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2016 to June 2018 (27 Months)
Duties and Responsibilities:
- As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
- As a Web Developer, I developed a website using a different platform and CMS like WordPress
- As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
- As a Project Manager, I handled client conversations, and analyzed all the projects that came from the client before distributing them to my team. I have 18 people with different skills in my team.
Web Graphic Designer / Web Developer / Video Editor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2018 to September 2023 (63 Months)
Duties and Responsibilities:
- As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
- As a Web Developer, I developed a website using a different platform and CMS like WordPress
- As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
- As a Video Editor, I edited the raw video file for the marketing, vlog, and testimonials.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Science
Graduation Date:
March 2, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
WordPressWooCommerceLanding Page Design
INTERMEDIATE ★★
-
Graphic Design, IllustrationPHPProject ManagementSEOVideo Editing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: MSI
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $9.71/hr
Therese
Candidate ID: 440794
ADVANCED
-
Academic Research, Academic Writing, Administrative Support, Analytical Skills...
INTERMEDIATE
-
Account Management, Ad Design, Administrative Skills, Analytical Review...
Median Rate
$9.71
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.71 per hour or $USD 841.19 per month
Full Time: $USD 9.71 per hour or $USD 1682.38 per month
Remote Staff Recruiter Comments
Therese Angelica “Anj” is a dedicated legal professional with over six years of comprehensive experience in the legal field, encompassing litigation, corporate legal support, real estate law, contract management, and client stakeholder liaison. Her background includes work with both Philippine law firms and global business process outsourcing companies, supporting a diverse range of jurisdictions including Australia, North America, EMEA, and APAC.
Anj previously worked with Remote Staff in 2022, where she supported an Australian legal firm remotely, gaining hands-on experience with Australian legal documentation and filing systems.
Work Experience Summary:Senior Paralegal – Local Law Firm (Philippines)
- Drafted legal pleadings, contracts, demand letters, and company resolutions
- Handled litigation and corporate accounts including labor disputes, family, real estate, and criminal law
- Represented corporate retainer clients in labor-related proceedings
- Managed 30–40 active cases simultaneously
Paralegal (Remote) – Australian Law Firm (via Remote Staff)
- Drafted demand letters and legal pleadings
- Utilized eLodgment, Australia’s digital court filing system
- Gained insight into Australian legal workflow and court practices
Contract Management Specialist – Global Tech Operations Center
- Oversaw end-to-end contract lifecycle management for multinational clients
- Handled global contracts across North America, LATAM, EMEA, and APAC
- Liaised with internal legal teams, vendors, and corporate stakeholders
- Tools used: Salesforce, DocuSign, Lying Hub, Google Workspace, MS Office
Key Strengths:
- Solid background in both litigation and corporate law support
- Familiarity with Australian legal practices, tools, and remote workflows
- Strong stakeholder communication skills across global regions
- Highly organized and capable of managing high volumes of cases
- Comfortable working under pressure and independently
Predictive Index Behavioral Profile - Artisan
Strongest Behavior
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.
Therese Angelica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Therese Angelica plans ahead, double checks, and follows up carefully on decisions and actions.
- Anj has been working for over 3 years within the Law/Real Estate industries.
- She has skills/expertise in doing the following:
- Administrative Assistance
- Legal Research
- Drafting Legal documents (e.g. demand letters, affidavits & pleadings)
- Case Management
- Contract Reviews
- Adept in using the following tools/technologies:
- MS Office Applications
- MS Teams
- Google Sheet & Docs
- Canva (for basic creatives)
- She is available to start immediately for part-time
Employment History
PARALEGAL VIRTUAL ASSISTANT
Industry:
Law / Legal
Employment Period:
April 2022 to August 2022 (3 Months)
Duties and Responsibilities:
- Organizing and maintaining case files, including documents, evidence, and other relevant materials.
- Reviewing legal documents, summarizing them, and identifying key information.
- Conducting legal research, finding relevant precedents, and preparing summaries for lawyers.
- Drafting legal documents such as briefs, pleadings, and correspondence.
- Assisting with court logistics, including filing documents, preparing briefs to counsel, and taking documents to court.
- Managing the discovery phase of a case, including interviewing clients and witnesses.
- Providing administrative support to lawyers and other legal staff. *Communicating with clients and other stakeholders.
- Depending on the area of litigation, paralegals may also be involved in tasks such as preparing exhibits for depositions or managing complex electronic discovery.
LITIGATION PARALEGAL
Industry:
Property / Real Estate
Employment Period:
May 2019 to March 2020 (10 Months)
Duties and Responsibilities:
- Provides critical support in litigation cases to ensure effective case management.
- Prepares a wide range of legal documents, including pleadings, motions, and briefs, with accuracy and attention to detail.
- Assists counsels with trial preparation by organizing evidence, preparing exhibits, and coordinating witness schedules.
- Conducts thorough legal research to support case strategies and legal arguments.
- Monitors case progress and deadlines to ensure timely completion of all tasks.
- Collaborates with legal teams to develop and implement effective case strategies. *Ensures compliance with all legal requirements and court procedures.
PARALEGAL
Industry:
Law / Legal
Employment Period:
July 2020 to October 2023 (39 Months)
Duties and Responsibilities:
- Provides advanced legal support and expertise in managing cases.
- Contributes significantly to the successful resolution of cases while maintaining adherence to deadlines and legal requirements.
- Manages client files efficiently to ensure all necessary documentation is organized and accessible.
- Conducts in-depth legal research to support case strategies and legal arguments.
- Drafts intricate legal documents, including briefs, motions, and contracts, with precision and attention to detail.
- Supervises junior paralegals, providing guidance and oversight to ensure high-quality work.
- Oversees discovery procedures, including the collection, review, and production of documents.
- Prepares witnesses for depositions, ensuring they are well-informed and confident.
- Actively collaborates with lawyers and clients throughout the legal process to ensure effective communication and case strategy alignment.
Contract Management Specialist
Industry:
Computer / Information Technology (Software)
Employment Period:
November 2023 to December 2024 (13 Months)
Duties and Responsibilities:
- Utilizes extensive experience to manage high-value agreements effectively.
- Leads the creation, negotiation, and administration of complex contracts within the organization.
- Ensures all contracts comply with legal requirements and align with business objectives.
- Implements best practices in contract management to optimize organizational performance.
- Provides strategic guidance on contract-related matters to senior management.
- Conducts thorough reviews and assessments of contract terms and conditions.
- Facilitates smooth communication and collaboration between stakeholders during contract negotiations.
- Monitors contract performance and addresses any issues or disputes promptly.
- Continuously updates knowledge on industry trends and legal regulations to maintain compliance and improve contract management processes.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Management
Graduation Date:
April 12, 2019
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Law
Major:
Juris Doctor
Graduation Date:
July 23, 2024
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Academic Research, Academic Writing, Administrative Support, Analytical Skills, Legal Writing, Paralegal,
INTERMEDIATE ★★
-
Account ManagementAd DesignAdministrative SkillsAnalytical ReviewArticle Submission
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 97.15, Upload: 15.36
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple
- Processor: M3
- Operating System: MacOS X
All-inclusive Rate: USD $7.72/hr
April
Candidate ID: 440190
ADVANCED
-
Customer Service, Customer Retention, Organizational Skills, Time Management...
INTERMEDIATE
-
Business Analysis, Lead Generation, Technical Support, Reporting Analysis...
Median Rate
$7.72
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.72 per hour or $USD 668.99 per month
Full Time: $USD 7.72 per hour or $USD 1337.97 per month
Remote Staff Recruiter Comments
- April started her career as a chat support agent where she did billing inquiries, handling bank statements and other related tasks asked me being a Customer Support Representative. She also did technical support for MS OS, Apple Mac and VoIP
- She then worked as a biller for an insurance companies based in the US.
- She worked for a general VA for an e-Commerce account where she did the following:
- Assisted two different Clients in handling end to end process for order entry thru woo commerce,
invoicing, inventory, customer support. - Contact and follow up clients for Bulk orders and create mock-up designs before approval.
- Communicate with onshore designers to finalize custom designs.
- Other administrative tasks such as lead mining, creating sales reports and email management.
- Assisted two different Clients in handling end to end process for order entry thru woo commerce,
- She also worked with a RE US agency where she was tasked to re-assess the market value of a property. She does Broker's Price Opinion.
- She is knowledgeable with the following tools:
- Craigslist
- ProAgent
- Listing Booster
- Trulia
- Zillow
- She can start immediately.
Employment History
Chat Support Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2012 to January 2013 (12 Months)
Duties and Responsibilities:
- Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of me being a Customer Support Representative.
- Do technical support and are knowledgeable to address issues using current Microso Windows OS and Apple-Mac.
- Trouble shoots Voice Over Internet Protocol ("VoIP") issues for USA and Canada customers of magic Jack
- Offer and up sell customer packages for magic Jack products
- Dispatches local technicians to customer's premises when issues were not fully addressed thru online inquiry.
Real Estate Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2014 to June 2015 (15 Months)
Duties and Responsibilities:
- Trained to make a re-profiling of real estate assets such as re-assessing the current market value of a property.
- I do Marketing at Craigslist, ProAgent, Listing Booster, Trulia, Zillow, etc. I also assist on filing documents and contracts for buyers to sign.
- I do Brokers Price Opinion (BPO and Inspection).
- I am aware and I deal with Web Sites like SingleSource, VRM, Pyramid, Aspen, Resnet, Equator, HECM, etc.
Customer Service Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2015 to March 2016 (6 Months)
Duties and Responsibilities:
- Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of from me being a Customer Support
- Assisting Health Insurance benefit concern
- Outbound calls to providers/Medical Group.
- Sending out back office reports.
Health Maintenance Organization Biller
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2016 to June 2017 (13 Months)
Duties and Responsibilities:
- Outbound calls to Insurance/Provider relation and gather reports for claims status.
- Process and address claims issue to have the claim paid accordingly.
- Send out emails to provider relation and back end reports.
General Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2017 to August 2019 (22 Months)
Duties and Responsibilities:
- Assisted two different Clients in handling end to end process for order entry thru WooCommerce, invoicing, inventory, customer support.
- Contact and follow up clients for Bulk orders and create mock-up designs before approval.
- Communicate with onshore designers to finalize custom designs.
- Other administrative tasks such as lead mining, creating sales reports and email management.
Recruitment Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2019 to April 2022 (31 Months)
Duties and Responsibilities:
- Source new applicants through Facebook, Linkedin, Kalibr, Bossjobs, Kalibr and other sourcing websites.
- Screen application and qualify applicants before we move them for initial interviews.
- Handle Initial assessment by preparing a set of questions to evaluate applicant's behavior and qualification.
- Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
- Other administrative tasks such as creating and submitting reports, responding to online inquiries.
Recruitment Specialist
Industry:
Manufacturing / Production
Employment Period:
April 2022 to August 2022 (4 Months)
Duties and Responsibilities:
- Screen application and qualify applicants before we move them for initial interviews in Asana.
- Handle Initial assessment by preparing a set of questions to evaluate the applicant’s behavior and qualification.
- Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
- Conduct a Background check.
- Handle Offer call and prepare offer letter & NDAs
- Execute onboarding
- Other administrative tasks include creating and submitting reports and responding to online inquiries.
Recruitment Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2022 to March 2025 (29 Months)
Duties and Responsibilities:
- Source and manage Job boards to gather and collect potential applicants.
- Conduct background checks for endorsed candidates.
- Setup and facilitate client calls.
- Ensure all tracker and reports are accurate and updated.
- Keeps track of the total number of all the applications received across all job boards.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Hospitality Management
Graduation Date:
January 1, 2012
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Business Studies/Administration/Management
Major:
General Education
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Customer Retention, Organizational Skills, Time Management, Interpersonal Skills, Critical Thinking, Email Handling, Phone Support, Research, Recruiting, Data Entry,
INTERMEDIATE ★★
-
Business AnalysisLead GenerationTechnical SupportReporting Analysis
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i3
- Operating System: Windows 10
All-inclusive Rate: USD $9.71/hr
Jireh
Candidate ID: 440115
ADVANCED
-
Design Development...
INTERMEDIATE
-
, Data Entry, , Illustration...
Median Rate
$9.71
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.71 per hour or $USD 1682.38 per month
Remote Staff Recruiter Comments
- Jireh John has a degree in B.S. Information Technology .He has average communication skills with a slight local accent .He has 5 years solid experience with Web Development. He has good skills and experience working with programming languages that include PHP, HTML, HTML5, CSS, CSS3, Javascript and JQuery. He is highly skilled in converting PSDs to Wordpress/HTML/CSS and is proficient in developing responsive sites.
- As for content management systems he is highly adept with Wordress and has background using Joomla as well.As a Wordpress developer he well-versed in designing, building and customizing websites. His platform of choice for eCommerce is Shopify and is highly knowledgeable in all facets of the program. He also has experience working with Woocommerce, BigCommerce, Elementor and Magento. Aside from being a web developer, he has adequate experience with SEO, SMO, SEM and SMM as well.
- He is available to work immediately for Part time position.
Strongest Behavior
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jireh John has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jireh John will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
Product Lister
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2018 to December 2019 (23 Months)
Duties and Responsibilities:
- Create and manage digital ad campaigns to meet company targets.
- Create and optimize marketing campaigns and strategies for multiple international markets simultaneously.
- Optimize budgets and spend according to ad performance.
- Liaise between sales, external partners, US marketing, and the account to effectively execute retailer-specific merchandising and promotional initiatives.
- Analyze data to determine ways to optimize performance to improve conversion rates, open percentages, and other key metrics.
- Provide regular performance reports to supervisors.
- Make recommendations to continually improve performance by analyzing internal results, competitive data, and keeping on top of industry trends.
- Document clearly defined action steps and recommendations
None-Voice Call Center Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2015 to January 2016 (12 Months)
Duties and Responsibilities:
- Create and manage digital ad campaigns to meet company targets.
- Data Entry
- Transcription
- Content Writing
- Proofreading
- Software Development
- Web Design
- Email/Chat handling
- Social Media Marketing
- Back Office Tasks
- App development
- Search Engine Optimization
Wordpress Developer/Designer
Industry:
Computer / Information Technology (Software)
Employment Period:
March 2016 to December 2021 (69 Months)
Duties and Responsibilities:
- Leads the DevOps team, a group of internal and contract web developers and UX/UI designers.
- Performs front-end development - designing, building and customizing company websites using CMS like Wordpress and Joomla as well as Bootstrap framework (Acquired skills: HTML, HTML5, CSS3, CSS, PHP, JQUERY, JAVASCRIPT, MYSQL, WORDPRESS, JOOMLA, XML, AJAX).
- SuiteCRM administrator - performs standard and basic configuration and administration, troubleshooting, module customizations and API integrations (Web services APIs like REST and SOAP).
- Liaise with Sales and Marketing team to address operational needs as regards to the CRM.
- Office exchange administrator - responsible in routine maintenance, user account configuration, handling support and escalations from Operations, and other email management tasks.
- Creates technical requirements, use cases for website and mobile development, specification documentation, as well as RFPs for contract development projects (web, mobile, shopping cart and payment systems, and other integrations). Creates wireframes designs, PSD mockups, and custom graphics using Adobe Photoshop and Adobe Illustrator.
Shopify Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2018 to December 2021 (47 Months)
Duties and Responsibilities:
- Ecommerce niche creator or website (Part Timer)
- Strong knowledge of liquid programming language
- Generated custom - tailored Shopify themes and altering pre - existing templates.
- Act as a Shopify expert, specializing in all facets of the ecommerce platform.
- Strong hands to Install & Customize new Shopify theme.
- Clear concept of HTML5, CSS3, Javascript/Jquery.
- Worked on other ecommerce platform like Magento, Woocommerce, BigCommerce.
- Installed & customized new Shopify theme
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Design Development
INTERMEDIATE ★★
-
, Data Entry, , Illustration, PHP, Project Management, SEMSEOSocial Media MarketingTranscriptionWeb Design
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result: Download: 23.13, Upload: 52.77
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: DarkCase
- Processor: Ryzen 3 3200g
- Operating System: Windows 10
All-inclusive Rate: USD $7.72/hr
Angela
Candidate ID: 439598
ADVANCED
-
Procurement, Purchasing Management, eCommerce, Administrative Skills...
INTERMEDIATE
-
Video Editing, Customer Service...
Median Rate
$7.72
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.71 per hour or $USD 755.09 per month
Full Time: $USD 7.72 per hour or $USD 1337.97 per month
Remote Staff Recruiter Comments
- Anj has a bachelor's degree in Tourism Management.
- She has been working for almost 7 years in the Payment Terminal Services, Real-Estate, E-Commerce, Retail, Digital Marketing and Advertising, Solar Company, Hospitality and BPO Industries where she supported the following tasks:
- Purchasing Head
- Procurement Officer and Supervisor
- Data Entry Specialist
- E-commerce Junior Project Manager
- E-commerce Virtual Assistant/Chat Support
- Facilities Associate
- Technical Support
- Customer Service
- Phone Support
- Administrative tasks
- Order Processing
- Creating PO (Purchase Order) and processing Purchase Requisition
- She is proficient using Google Suites, MS office, Trello and Canva.
- She considers herself as harworking and dedicated person.
- She can start ASAP, amendable working any shifts, and open for any full-time or part-time role.
Strongest Behavior
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Angela Rose has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Angela Rose will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
E-Commerce Customer Service VA
Industry:
Retail / Merchandise
Employment Period:
August 2020 to March 2021 (6 Months)
Duties and Responsibilities:
- Answer emails and chat inquiries on Help Scout.
- Create and manage tickets on Trello.
- Source winning products and niches on AliExpress and AdSpy.
- Edit pictures and GIFs for product listings.
- Create product funnels and product pages on Shopify.
- Upload products to Shopify platform.
Procurement Supervisor/Officer/E-Commerce Customer Service Junior Project Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2021 to January 2022 (6 Months)
Duties and Responsibilities:
- Fulfill and validate purchase requests from all departments.
- Perform strategic sourcing and negotiate with vendors.
- Process purchase orders and other purchasing documents.
- Maintain vendor files and documents.
- Create and manage the team schedule.
- Coordinate with Finance regarding payment status.
- Monitor the inventory and maintenance of office equipment.
- Negotiate pricing and implement effective pricing strategies.
- Create purchase orders (POs) and process purchase requisitions from employees.
- Request payments from the finance department for approved quotations and orders.
- Provide regular instructions to suppliers regarding pricing, procedures, and company branding.
- Handle order processing and fulfillment from E-commerce and Social Media platforms.
- Upload and organize products and details on Seller Center platforms.
- Coordinate packing, booking logistics, and shipments.
- Source potential leads and maintain relationships with vendors.
- Present merchant decks to sellers.
- Deliver excellent customer service to internal stakeholders and external vendors.
Admin and Purchasing Head
Industry:
Others
Employment Period:
February 2022 to August 2023 (17 Months)
Duties and Responsibilities:
- Fulfilled and validated purchase requests for all departments.
- Created purchase orders.
- Conducted strategic sourcing and negotiated with vendors.
- Processed purchase orders and other purchasing documents.
- Maintained vendor files and records.
- Sent Statements of Account (SOA) to merchants and cli
Medical Virtual Assistant
Industry:
Healthcare / Medical
Employment Period:
March 2024 to June 2024 (2 Months)
Duties and Responsibilities:
- Provided patient care, handled phone calls, created phone notes, and managed tasks.
- Managed correspondence, accounts receivable, and performed billing and coding tasks.
- Coordinated with various departments to ensure smooth operations.
- Managed emails and performed a variety of medical administrative tasks.
- Updated and followed up on orders in Durable Medical Equipment (DME).
- Plotted and updated the provider's schedule in Dr. Chrono.
- Served as the executive assistant to the Director of Operations.
Data Entry Specialist
Industry:
Property / Real Estate
Employment Period:
April 2022 to January 2023 (9 Months)
Duties and Responsibilities:
- Created spreadsheets to track important customer information.
- Transferred data from hard copies to a digital database.
- Updated customer information in the database.
- Organized existing data in spreadsheets.
- Verified outdated data and made necessary updates to records.
- Navigated CRM tools such as Ready Mode, Hivemind, Skip Genie, and other appraisal website
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2015 to May 2016 (5 Months)
Duties and Responsibilities:
- Provide daily technical support to users of various computer systems.
- Answer user questions promptly and accurately.
- Analyze and diagnose system problems.
- Quickly implement solutions to restore proper system operation.
- Ensure high-quality service and maintain system performance standards.
- Document issues and resolutions for future reference.
- Collaborate with other IT team members to improve support processes.
Facilities Associate and Customer Service
Industry:
Hotel / Hospitality
Employment Period:
November 2016 to April 2018 (17 Months)
Duties and Responsibilities:
- Welcome clients and guests warmly.
- Answer incoming calls and emails promptly.
- Monitor and receive incoming and outgoing documents.
- Book and manage meeting rooms.
- Monitor and maintain office supplies and materials.
- Address facilities concerns efficiently.
- Organize and release lockers to agents.
Front Desk Receptionist F&B / Customer Service
Industry:
Hotel / Hospitality
Employment Period:
July 2016 to November 2016 (4 Months)
Duties and Responsibilities:
- Welcome and greet hotel guests warmly.
- Assist guests to their respective tables and chairs.
- Manage table reservations efficiently.
- File and organize important documents.
- Provide exceptional customer service to ensure guest satisfaction.
- Handle guest inquiries and resolve any issues promptly.
- Offer information about hotel services, amenities, and local attractions.
- Ensure the front desk area is tidy and presentable.
- Coordinate with other hotel departments to enhance guest experiences.
Healthcare Virtual Assistant
Industry:
Healthcare / Medical
Employment Period:
March 2023 to October 2025 (31 Months)
Duties and Responsibilities:
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Tourism Management
Graduation Date:
March 30, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Procurement, Purchasing Management, eCommerce, Administrative Skills, Data Entry,
INTERMEDIATE ★★
-
Video EditingCustomer Service
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16424888280
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: Intel® Core™ i5-9300H CPU @ 2.40 GHz 2.40 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $9.21/hr
Mely
Candidate ID: 439529
ADVANCED
-
Data Entry, Administration, Administrative Skills, Digital Marketing...
INTERMEDIATE
-
Bookkeeping, Data Entry, Digital Marketing, Graphic Design...
Median Rate
$9.21
$9.85
if $1 = PHP52
$11.68
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.11 per hour or $USD 789.53 per month
Full Time: $USD 9.21 per hour or $USD 1596.28 per month
Remote Staff Recruiter Comments
- Mely started her career as an Area Manager where she manages cash flow projection, bookkeeping, and bank reconciliation. She then became a Finance Officer.
- Currently, she is focused on Digital Marketing where she has equipped herself with the following tasks:
- graphic designing
- blog posting
- e-commerce (Shopify) management
- social media management
- creation of landing pages
- email automation
- admin tasks - data entry, email management, transcription
- She is proficient with the following tools:
- Google Suite
- Slack
- Basecamp
- Calendly
- Wordpress
- Mailchimp
- Clickfunnels
- MS Office
- Shopify
- Gmeet
- Canva
- She is ready to start immediately.
Strongest Behaviors:
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Mely Grace is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mely Grace , who takes responsibilities very seriously.
Employment History
Finance officer
Industry:
Employment Period:
February 2021 to September 2021 (7 Months)
Duties and Responsibilities:
- Manage Cash Flow Projection
- Bookkeeping
- Bank reconciliation
- Expense Analysis
- Keeping documents in order and email management
Community Manager-VA
Industry:
Employment Period:
June 2022 to March 2023 (9 Months)
Duties and Responsibilities:
- Manage social media platforms [FB, Instagram, Youtube and LinkedIn]
- Content creation for social media, blog posting and update CRM.
- Community engagement, graphic design for banners and logos, and video editing for reels.
Area Manager
Industry:
Banking / Financial Services
Employment Period:
May 2006 to March 2018 (142 Months)
Duties and Responsibilities:
- Responsible for staff management, office management, fund management, auditing, checking of documents and staff recruitment, staff assessment, and other related administrative work.
- Works closely with staff and clients in operation.
Digital Marketing Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
November 2020 to May 2025 (54 Months)
Duties and Responsibilities:
- Responsible for building a website/web design, website management, Graphic design, Blog posting, and E-commerce management.
- Responsible for online portal courses, landing pages, and email automation.
- Responsible for online portal courses, landing pages, Video editing, graphic designing, and email marketing campaigns.
- Content creation for Social media, social media posting on all platforms, and community engagement.
Digital Marketing VA
Industry:
Others
Employment Period:
March 2023 to September 2023 (6 Months)
Duties and Responsibilities:
- Building online courses for Med Spa, Website, landing pages, course structure & organizing pages.
- Marketing promotion, graphic design, lead generation, integration, and automation.
- SEO optimization
Education History
Field of Study:
Education/Teaching/Training
Major:
Education
Graduation Date:
March 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Agriculture/Aquaculture/Forestry
Major:
Agriculture
Graduation Date:
March 1, 2005
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Data Entry, Administration, Administrative Skills, Digital Marketing, Graphic Design, Video Editing, Shopify, Social Media Management, Content Management,
INTERMEDIATE ★★
-
Bookkeeping, Data Entry, Digital Marketing, Graphic Design, Transcription, Video Editing, Web DesignSocial Media MarketingContent curationContent strategyVideo Production
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16078758562
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: corei3
- Operating System: Windows 10
All-inclusive Rate: USD $6.23/hr
Patty
Candidate ID: 439200
ADVANCED
-
Email management...
INTERMEDIATE
-
Phone Support, Chat Support, Email management...
Median Rate
$6.23
$6.52
if $1 = PHP52
$7.35
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 6.23 per hour or $USD 1079.66 per month
Remote Staff Recruiter Comments
- Patty has worked for 8+ years in the BPO industry for customer-centric rols. She was a Telemarketer, Technical Support Representative, Customer Service Representative, Process Executive, Appointment Setter, and recently, Sales Advisor.
- She has handled clients in Aus, New Zealand & UK.
- She has extensive exposure to the following:
- Customer Service - phone, email, and chat
- Appointment Setting
- Sales - Inbound and Outbound
- Customer Satisfaction
- Technical Support
- Email Management
- She is adept is using tools and applications like:
- CRM
- Microsoft Office
- Google App
- Slack
- Podio
- Calltools
- Vici Dial
- Oracle
- Citrix
- She can start immediately.
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Patty Ann will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
Appointment Setter
Industry:
Consumer Products / FMCG
Employment Period:
May 2022 to July 2022 (2 Months)
Duties and Responsibilities:
- Proactively contacted prospective clients to schedule appointments for solar estimates, effectively communicating the benefits of the service.
- Identified and qualified potential clients through targeted phone outreach.
- Accurately recorded appointment details, including time and date, in the system to ensure smooth scheduling and follow-up.
Outbound Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2017 to February 2018 (4 Months)
Duties and Responsibilities:
- Conducted outbound calls to customers, encouraging them to schedule their annual wellness visits and explaining the benefits.
- Efficiently set and recorded appointment details in the system, ensuring accurate scheduling and follow-up.
- Followed provided scripts and talking points meticulously to maintain consistency and quality in all customer interactions.
Process Executive
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2018 to July 2019 (16 Months)
Duties and Responsibilities:
- Consulted with members regarding their pharmacy coverage, providing clear and detailed information.
- Responded to telephone inquiries, delivering high-quality service to customers seeking information about product availability.
- Addressed customer service inquiries promptly and accurately, ensuring a positive customer experience
D2TS Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2019 to November 2021 (26 Months)
Duties and Responsibilities:
- Handled approximately 80-100 customer contacts per day, addressing and resolving a variety of technical issues.
- Developed a comprehensive understanding of all company products and services to provide quick and efficient customer support.
- Collaborated with upper management to implement changes aimed at improving customer satisfaction and operational efficiency.
- Maintained detailed and accurate records of customer interactions and solutions provided.
- Provided feedback and suggestions to enhance service processes and customer experience.
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2015 to September 2017 (23 Months)
Duties and Responsibilities:
- Provided technical support for internet connectivity issues, addressing customer concerns and troubleshooting problems.
- Assisted customers with a wide range of company products and services, ensuring their technical needs were met.
- Handled incoming phone calls from customers, delivering efficient and effective solutions to their technical issues.
- Built and maintained customer loyalty by conducting follow-up calls to ensure resolved issues and customer satisfaction.
- Documented customer interactions and technical solutions in the system for future reference and support.
Sales Advisor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2022 to February 2024 (19 Months)
Duties and Responsibilities:
- Delivered exceptional customer support in a retail environment, addressing a wide range of customer needs and concerns.
- Provided personalized product recommendations to customers, effectively persuading them to make purchases.
- Engaged with customers through phone calls, answering inquiries, resolving issues, and enhancing their overall experience, while driving sales growth.
Telemarketer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2014 to April 2015 (10 Months)
Duties and Responsibilities:
- Successfully persuaded clients to apply for the bank’s credit card by effectively communicating its benefits.
- Diligently monitored daily progress and maintained detailed profiles of prospects, including the frequency of contact.
- Consistently made over 60 outbound cold calls each day, successfully setting up applications for numerous clients.
Customer Service Representative
Industry:
Arts / Design / Fashion
Employment Period:
July 2024 to October 2024 (2 Months)
Duties and Responsibilities:
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business
Graduation Date:
April 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Email management
INTERMEDIATE ★★
-
Phone SupportChat SupportEmail management
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://fast.com/
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: BenQ
- Processor: Ryzen 3
- Operating System: Windows 10
All-inclusive Rate: USD $8.12/hr
Alyne
Candidate ID: 439196
ADVANCED
-
Accounting, Executive Assistance, Administrative Skills...
INTERMEDIATE
-
Bookkeeping, Accounting, Accounting Reconciliation, Accounts Payable Management...
Median Rate
$8.12
$8.63
if $1 = PHP52
$10.09
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.12 per hour or $USD 703.43 per month
Full Time: $USD 8.12 per hour or $USD 1406.86 per month
Remote Staff Recruiter Comments
- Alyne has been working since 2014 and handled roles such as Accounting clerk (Payroll), Executive Assistant to the CEO, Virtual Assistant, and Bookkeeper within accounting, retail, furnishing, and BPO industries.
- She honed her skills in:
- Accounting & Bookkeeping
- Payroll
- Invoices
- Accounting Receivables
- Accounting Payables
- Sales report preparation
- Reconciliations
- She is well-versed with software and tools such as MS Word, MS Excel, Google Workspace , Calendar and Slides, QuickBooks, Google Meet, Slack, Skype, SAP Hana, and Xero.
- She is amenable to start immediately.
Strongest Behaviors
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
Alyne Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.
Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
Accounting Clerk (Accounts Payable)
Industry:
Healthcare / Medical
Employment Period:
June 2014 to September 2014 (3 Months)
Duties and Responsibilities:
- Releasing of checks to suppliers
- Counter checking receipt for payable
- Prepares payable summary and checks
Accounting Clerk (Payroll)
Industry:
Manufacturing / Production
Employment Period:
November 2014 to November 2015 (12 Months)
Duties and Responsibilities:
- Generates attendance of employees
- Prepares pay slips
- Encode salaries of each employee thru online banking
- Checking in and out of employees
Accounting Staff (Accounts Receivable) and Executive Assistant to the CEO
Industry:
Retail / Merchandise
Employment Period:
December 2015 to January 2022 (73 Months)
Duties and Responsibilities:
- Prepares Monthly Sales Report
- Prepares Statement of Account and AR Master list
- Doing the AR Procedures for collection
- Conduct a monthly collection of customers through phone call (overdue accounts)
- Sorting and filing receipts
- Counter checking prices on the receipts
- Filing important document of customers
- Scheduling appointments and meetings
- Preparing documents for meetings and business trips
- Word processing, creating spreadsheets and presentations
- Arrange international and domestic travel (land trips, flights and hotels)
- Handle sensitive/confidential information requiring a high level of discretion
- Manage expenses and liquidation of receipts
- Arrange and reserve conference rooms, catering and audio visuals for meetings.
- Maintain contact details (business and personal contacts)
- Personal Household Management such as travel arrangement, deliveries and assist in event planning
- Making online orders
- Other miscellaneous tasks
Virtual Assistant/ Bookkeeper
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2021 to November 2022 (15 Months)
Duties and Responsibilities:
- Prepares Sales Report
- Invoices and Payment entries
- Posting expenses
- Manage customer’s data
- Follow-up payment for posting
- Reconciliations
- Accrual for Customer Visits
- Appointment setting (Manually setting to Google Calendar)
- Work on Online Presence
- Social Media Management
- Calendar and Email Management
- Making layout for Send out cards (Birthdays, Holidays, etc.)
- Miscellanous tasks (Personal household management, travel arrangements, online orders)
- Video and Audio editing for Podcast
Education History
Field of Study:
Commerce
Major:
Management Accounting
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
AccountingExecutive AssistanceAdministrative Skills
INTERMEDIATE ★★
-
BookkeepingAccountingAccounting ReconciliationAccounts Payable Management
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/13399313734
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ACER
- Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $9.71/hr
Roxanne
Candidate ID: 439180
ADVANCED
-
Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales...
INTERMEDIATE
-
Technical Support, Lead Generation, B2B Marketing...
Median Rate
$9.71
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.71 per hour or $USD 1682.38 per month
Remote Staff Recruiter Comments
- She demonstrates strong communication skills, adaptability, and a strategic approach to lead qualification and customer engagement. Roxy is comfortable with a remote work setup, time-tracking tools, and an independent contractor arrangement.
- Handled inbound and outbound calls for a U.S.-based fast-food company.
- Worked remotely for an HR software company in Texas, conducting cold calls and CRM updates.
- Outbound sales experience for digital marketing agencies in Australia and the U.S., qualifying leads and booking meetings with CEOs or sales specialists.
- Experience in handling email follow-ups, newsletters, and blog posts as part of marketing support.
- Prepares by reviewing customer notes before calls to provide tailored solutions.
Strongest Behaviors
- Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
- Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
- Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Roxy is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.
Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.
Employment History
Techncal Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2016 to June 2017 (14 Months)
Duties and Responsibilities:
- Provided expert troubleshooting assistance to customers experiencing issues with cable, internet, and landline services, ensuring prompt resolution and high customer satisfaction.
- Diagnosed technical problems remotely and determined the appropriate solutions, including guiding customers through self-service steps or scheduling technician dispatch for on-site repairs.
- Coordinated with field technicians to ensure timely service appointments, accurately documenting service issues and repair needs to minimize downtime.
- Delivered personalized sales consultations by assessing customer needs and recommending the most suitable packages and promotions, contributing to increased revenue and customer retention.
- Maintained comprehensive knowledge of company products, services, and troubleshooting protocols to provide accurate and efficient support.
- Assisted customers with account management, billing inquiries, and service upgrades, ensuring a seamless and positive customer experience.
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2018 to December 2018 (9 Months)
Duties and Responsibilities:
- Guide customers on how to navigate new mobile phones, ensuring they understand key features, settings, and functionalities.
- Diagnose and resolve service-related issues, including difficulties with making calls, sending texts, and accessing mobile data.
- Assess customer needs and recommend appropriate plan upgrades, additional features, or value-added services to enhance their experience.
- Assist with account inquiries, billing concerns, and service modifications while maintaining accuracy and adherence to company policies.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2019 to April 2022 (36 Months)
Duties and Responsibilities:
- Assisting customers with billing inquiries, charge disputes, and account updates with accuracy and professionalism.
- Educating customers on their account options and ensuring transparency in charges and payments.
- Facilitating the setup of interest-free payment plans for eligible devices, ensuring compliance with company policies.
- Providing tailored solutions for customers traveling internationally by offering the most suitable plans and features.
- Troubleshooting technical and service-related issues to ensure seamless customer experiences.
- Proactively identifying customer needs and offering value-added services to enhance their overall satisfaction.
- Maintaining detailed and accurate records of customer interactions, transactions, and resolutions.
Lead Generation Specialist
Industry:
Computer / Information Technology (Software)
Employment Period:
April 2022 to May 2023 (13 Months)
Duties and Responsibilities:
- Conduct outbound calls to potential clients to introduce the company, its services, and value propositions.
- Engage prospects in meaningful conversations to understand their needs, challenges, and business goals.
- Qualify leads by asking targeted questions to assess their suitability for the company's services.
- Schedule appointments with senior specialists for qualified prospects, ensuring a seamless transition.
- Maintain and update the customer relationship management (CRM) system with accurate and relevant client information.
- Conduct market research to identify new business opportunities and expand the contact database.
- Proactively follow up with leads to nurture relationships and increase conversion rates.
Outbound Sales Representative and Client Success Manager
Industry:
Computer / Information Technology (Software)
Employment Period:
May 2023 to February 2025 (21 Months)
Duties and Responsibilities:
- Conducts discovery calls to qualify prospects
- Calling, emailing and connecting potential client to introduce the company update CRM, schedule appointments, leads nurturing
- CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack
- Assist clients with issues they are having with the software through email or chat CRM used: Freshdesk Marketing Associate Assist team in creating social media ds such as FB, Youtube, IG and more. Also creates newsletter for any update and fixes.
- CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo
Business Development Representative (Part-Time)
Industry:
Entertainment / Media
Employment Period:
April 2024 to February 2025 (10 Months)
Duties and Responsibilities:
- Conduct in-depth lead research to identify and compile targeted prospect lists.
- Utilize multiple lead sourcing tools, including GoHighLevel (GHL), Apollo, SendPotion, Instantly, and others to enhance outreach efforts.
- Perform outbound prospecting through email, social media (Facebook, LinkedIn), and cold calling to generate new business opportunities.
- Craft personalized and engaging outreach messages to increase response rates and conversion.
- Manage and optimize automated outreach sequences while ensuring compliance with best practices.
- Schedule and coordinate discovery calls between potential clients and sales representatives.
- Maintain an organized CRM system by accurately logging interactions and tracking lead status.
- Monitor and analyze campaign performance, adjusting strategies for continuous improvement.
- Collaborate with the sales and marketing teams to refine outreach approaches and enhance lead quality.
- Stay updated on industry trends, competitor strategies, and emerging outreach tools to improve efficiency.
Lead Generation Specialist
Industry:
Consulting (Business & Management)
Employment Period:
July 2023 to January 2024 (6 Months)
Duties and Responsibilities:
- Proactively reach out to potential clients via phone calls to introduce the company’s financial products and assess their interest in loan services.
- Conduct thorough research to update and maintain accurate customer details, ensuring our database reflects the most up-to-date information.
- Utilize and manage HubSpot CRM to log interactions, track leads, and update client records efficiently.
- Identify client needs and provide initial information about loan products, guiding them through the application process as necessary.
Education History
Field of Study:
Education/Teaching/Training
Major:
Technical Teachers Education
Graduation Date:
April 14, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales,
INTERMEDIATE ★★
-
Technical SupportLead GenerationB2B Marketing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17395398584
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Lenovo
- Processor: Intel(R) Core(TM) i7-4790
- Operating System: Windows 11
All-inclusive Rate: USD $8.71/hr
Febbie
Candidate ID: 438966
ADVANCED
-
Customer Support, Email Support, Chat Support, Virtual Assistant Skills...
INTERMEDIATE
-
Data Entry, Project Management, Transcription, Outbound Appointment Setting...
Median Rate
$8.71
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.71 per hour or $USD 755.09 per month
Full Time: $USD 8.71 per hour or $USD 1510.18 per month
Remote Staff Recruiter Comments
- Febbie has over 4 years of experience in Administrative role and Customer Service
- She's good at communicating
- She did phone calls, email support and chat support
- She also did some research for her clients
- She's been doing data entry and administrative work, helping with contracts and database
- She has a basic graphic design background
- She uses the following tools:
- MS Office
- Google Apps
- Sheet
- Docs
- ASANA
- Trello
- CRM
- She has 3 dogs at home and fond of having pets
- She also uses an IOS Mobile phone
- She can start immediately
Employment History
Data Entry + Research Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2022 to July 2023 (14 Months)
Duties and Responsibilities:
Customer Service Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2017 to March 2020 (29 Months)
Duties and Responsibilities:
- Eagerly assisted customers by providing product and service information and resolving product and service problems through phone, chat, and email
- Phone and Email Support for Amazon Retail
- Phone / Email/ Chat support for a Food Delivery Service
- Phone Support for Health Care
Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
August 2020 to February 2022 (18 Months)
Duties and Responsibilities:
- Manages contracts throughout the selling and buying process, checks documents, makes sure it is complete and on- time, updates the database, and does follow-ups if needed. I also work on other administrative tasks like transcription when required.
- Database Management
- Data Entry
- Calendar Management
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Financial Management
Graduation Date:
March 25, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Support, Email Support, Chat Support, Virtual Assistant Skills, Data Entry, Email management, Real Estate, Calendar Management,
INTERMEDIATE ★★
-
Data EntryProject ManagementTranscriptionOutbound Appointment SettingExecutive Assistance
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 2.84, Upload: 9.98
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $21.13/hr
Tamara
Candidate ID: 438647
ADVANCED
-
Accounting, Xero Accounting...
INTERMEDIATE
-
Bookkeeping, General Accounting, Oracle, Technical Support...
Median Rate
$21.13
$23.16
if $1 = PHP52
$28.99
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 21.13 per hour or $USD 3662.75 per month
Remote Staff Recruiter Comments
- Ara is a graduate of Accountancy and has been working since 2014. She has 7 years of relevant Australian accounting experience in a bookkeeping firm, where she worked with up to 20 clients in the hospitality, landscaping, real estate, and equipment industries, among others, and presently, in a photography studio based in Melbourne as a Senior Management Accountant.
- She is an expert in the following:
- Accounts Receivable Management: Managing the company's receivables; Following up on outstanding customer payments
- Accounts Payable Management: Managing the company's payables and ensuring timely payment to suppliers and vendors; Managing supplier relationships and negotiations
- Payroll: Managing the payroll process; Handling payroll tax and superannuation payments
- Bookkeeping: Utilizing Xero Software and Dext to maintain accurate and up-to-date financial records; Conducting regular reviews of the general ledger
- Cash flow Projections: Developing and maintaining cash flow forecasting models; Analyzing cash inflows and outflows to predict future cash positions
- Budgeting and Forecasting: Collaborating with relevant stakeholders to develop annual budgets; Monitoring and analyzing actual performance against budgeted targets
- Financial Reporting: Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cash flow statements; Presenting financial reports to CEOs and stakeholders
- Compliance: BAS, IAS, Payroll tax preparation; GST reporting
- She has been exposed to tax preparation and would want to learn more about it, ideally via first-hand experience.
- She received numerous certifications like:
- Certified Accounting Technician - Level 3
- Xero Certified
- Certified Bookkeeper
- Certified Management Accountants - Australia
- She used several applications and software such as Fathom, Xero, Microsoft Office Apps (Excel Word, Teams, Outlook), Employment Hero, Stripe, AfterPay, Dext, Slack, and PayPal.
- She is amenable to working in a full-time, day shift role after a 60-day notice.
Strongest Behaviors
- Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
- Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
Tamara Paula is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
With experience and/or training, Tamara Paula will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tamara Paula is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Technical Support Representative - Dish Network (Internship)
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2013 to January 2014 (2 Months)
Duties and Responsibilities:
- Answers queries and concerns from clients
Accounts Payable Specialist
Industry:
Construction / Building / Engineering
Employment Period:
July 2014 to October 2016 (27 Months)
Duties and Responsibilities:
(January 2016 – October 2016)
Middle East and Africa – Abu Dhabi and Fujairah
- Responsible for Cash Application, Netting and Bank Reconciliation
- Maintaining and posting of Accruals and Prepayments Schedules
- Issuing of Intercompany Recharge Invoices and Intercompany Receivable Statement of Account
- Profit and Loss and Balance Sheet Allocation
- Fixed Asset Register Maintenance
- Preparation of Balance Sheet Schedules
(July 2014 – January 2016)
Middle East and Africa
- Intercompany and Trade Invoice Processing
- First-level issue resolver
- Reconciliation of Trade Statement of Account
- Clearing of logged invoices
- Maintaining of Shared Service Center Mailbox
- Answers queries and concerns from Trade Vendors
Accounting software: Oracle
Accounting Assistant
Industry:
Property / Real Estate
Employment Period:
October 2016 to March 2017 (5 Months)
Duties and Responsibilities:
- Recording of paper bills received from local suppliers
- Scanning, Filing and Recording of employee expense claims
- Petty Cash Fund replenishment for Philippine Entity
- Weekly supplier payment run for Philippine Entity
- Preparation and Issuance of checks to suppliers
- Filing of 1601-E and 1601-C to BIR monthly
- Allocation of Payments for multi-currency bank accounts
- Weekly reporting Aged Account Receivables
- Clearing of Aged Account Receivables
Location: Philippines
Accounting software: Netsuite
Senior Accountant
Industry:
Accounting / Audit / Tax
Employment Period:
March 2017 to June 2021 (50 Months)
Duties and Responsibilities:
- Using Dext integrated with the client’s Xero account to record bills and receipts
- Ensuring all data captured by Dext matches the details in the tax invoices and receipts
- Setting up supplier rules in Dext
- Reconciliation of supplier Statement of Accounts with Xero records
- Updating Supplier contact and financial details
- Importing of invoices from client’s chosen invoicing add-on to Xero
- Ensuring all data from the add-on is imported to Xero
- Sending out of payment reminders and Statement of Accounts to clients’ customers
- Planning and identifying of bills to be paid each supplier payment run
- Creating batch payment in Xero and uploading ABA files to the clients’ bank account for authorization
- Reconciliation of existing bank accounts and credit cards in Xero based on agreed upon bookkeeping schedule
- Setting up new bank accounts and credit cards in Xero to ensure bank feeds are active
- Ensuring bills and invoices are tagged to the correct tracking category
- Recording of Hire Purchases based on documents provided
- Recording of Insurance Premium Funding based on documents provided
- Maintenance of Fixed Asset Register as per agreement with Accountant
- Managing accounts mailbox
- Integrating new add-ons to Xero
- Creating Templates in Xero – Email, Branding Themes
- Sending weekly updates and queries to the clients to ensure all outstanding items will be reconciled the next scheduled bookkeeping
- Reviewing of Profit and Loss figures
- Reviewing of Balance Sheet figures
- Reconciliation of Intercompany Balances for Group of Companies
- Reviewing and Monitoring Accruals, Prepayments and HP Interests
- Posting manual journals for Accruals, Prepayments and HP Interests
- Monthly Depreciation Run as per agreement with the Accountant
- Creating custom reports in Xero based on the clients’ need and requests
- Publishing and issuing Management Reports
- Setting up new employees in Xero
- Setting up new pay items in Xero
- Creating Employee Groups for tracking categories
- Processing of payroll based on approved timesheets
- Sending out reports to client per pay event
- Sending or Uploading the payment run’s ABA file
- Filing STP each pay event
- Setting up Auto super payments in Xero
- Ensuring super payments are made on time
- Review, Reconciliation, Preparation and Lodgment of clients’ Activity Statements (Monthly, Instalment and Quarterly)
- Review, Reconciliation, Preparation and Lodgment of clients’ Payment Summaries
- Review, Reconciliation, Preparation and Lodgment of clients’ Taxable Payment Annual Report
- Ensuring that the ATOICA account matches clients’ figures
- Ensuring all compliance requirements are lodged on time
- Liaising with Accountants in preparing tax returns
- Actively attending regular meetings with clients
- Suggesting and Implementing process improvement
- Email and Phone support to all clients
- Educating clients on Xero features
Accounting software: Xero
Senior Management Accountant
Industry:
Exhibitions / Event management / MICE
Employment Period:
July 2021 to April 2024 (33 Months)
Duties and Responsibilities:
Accounts Receivable Management
- Monitoring and managing the company's receivables.
- Following up on outstanding customer payments.
- Resolving any disputes or issues related to accounts receivable.
- Managing the company's payables and ensuring timely payment to suppliers and vendors.
- Managing supplier relationships and negotiations.
- Verifying and processing invoices and expense claims.
- Conducting regular reconciliations of accounts payable.
- Managing the payroll process, including employee data maintenance, timesheet processing, and calculation of wages with the use of Employment Hero.
- Ensuring compliance with employment laws and regulations.
- Handling payroll tax and superannuation payments.
- Providing support and assistance to employees regarding payroll queries.
- Utilizing Xero Software and Dext for maintaining accurate and up-to-date financial records.
- Conducting regular reviews of the general ledger.
- Collaborating with other departments to ensure accurate and complete financial data.
- Developing and maintaining cashflow forecasting models.
- Analyzing cash inflows and outflows to predict future cash positions.
- Identifying potential cashflow gaps or surpluses.
- Providing recommendations to optimize cashflow management.
- Collaborating with relevant stakeholders to develop annual budgets.
- Monitoring and analyzing actual performance against budgeted targets.
- Conducting periodic financial forecasts to assess future financial performance.
- Developing financial models using Excel and other tools to support decision making processes.
- Utilizing Fathom for comprehensive financial reporting and analysis.
- Creating Analysis Dashboards using Excel
- Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cashflow statements.
- Presenting financial reports to CEOs and stakeholders.
- Ensuring compliance with accounting standards and regulations.
- Compiling and preparing the Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Payroll Tax in accordance with tax regulations.
- Ensuring accurate reporting of GST (Goods and Services Tax) and other tax obligations.
- Submitting BAS, IAS, Superannuation, STP and Payroll Tax filings within the specified deadlines.
- Handling any other finance-related tasks as required, providing support and expertise to address specific needs that may arise.
Location: Melbourne, AU
Accounting software: Xero
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
January 1, 2014
Located In:
Philippines
License and Certification: :
- Certified Accounting Technician
- Certified Bookkeeper
- Institute of Certified Management Accountants (ICMA) Australia
Skills
ADVANCED ★★★
-
AccountingXero Accounting
INTERMEDIATE ★★
-
BookkeepingGeneral AccountingOracleTechnical SupportXero
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16188998339
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: N/A
- Processor: AMD Ryzen 5
- Operating System: Windows 11
All-inclusive Rate: USD $9.71/hr
Joyce
Candidate ID: 438614
ADVANCED
-
Organizational Skills, Time Management...
INTERMEDIATE
-
Civil Engineering, Quantity Surveying...
Median Rate
$9.71
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.71 per hour or $USD 1682.38 per month
Remote Staff Recruiter Comments
- Joyce has a degree in Civil Engineering.
- She worked as a Senior Quantity Surveyor.
- She prepares quantity take offs from drawings and specifications.
- She prepares the Bill of Quantities like Cost Proposal Breakdowns, Preliminaries and Summary.
- She prepares the estimate breakdown reports.
- She analyze construction plans, architectural plans and structural plans.
- She is using these softwares:
- Autocad - 10yrs
- Planswift - 2yrs
- Excel - 10 yrs
- She can start in 1 week.
Strongest Behaviors
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Joyce Marie Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Joyce Marie Anne, who takes responsibilities very seriously.
Employment History
Sales Engineer
Industry:
Construction / Building / Engineering
Employment Period:
February 2009 to April 2011 (26 Months)
Duties and Responsibilities:
- Conducts company visit to promote the product technically
- Coordinates with the Supervisor/Manager with regards the cost and other matters that concerns the project
- Coordinates with the Sales Support Division for the quotation, cutting list, status of production and delivery schedule
- Coordinates with the team on the status of our projects, collaborate ideas on how to increase our sales
- Prepares weekly and monthly report
Product Specialist
Industry:
Healthcare / Medical
Employment Period:
April 2011 to March 2012 (11 Months)
Duties and Responsibilities:
- Assists Sales Representative with their client’s technical inquiries
- Prepares cost proposal
- Coordinates directly with International Supplier (Humboldt), thru email regarding the technical specifications of equipment and other items (e.g. Universal Testing Machine)
- Conducts product presentation/orientation
- Prepares daily, weekly and monthly report
Production Writer
Industry:
Construction / Building / Engineering
Employment Period:
July 2012 to May 2016 (46 Months)
Duties and Responsibilities:
- Prepares surface development and check if measurements are correct based on the data given by Project Engineer (actual measurement) or Sales Representative (roof framing plan)
- Prepares cutting list of roofing materials, its bended details and estimates hardware accessories
- Coordinates with Project Engineer or Sales Representative if project arises on the project
- Assists Sales Representative with their clients in technical inquiries
- Prepares actual bended detail for approval and sample to be given to client
- Prepares weekly and monthly production writing report
- Occasionally checks the work of my co-employees especially during the absence of my superior
Senior Quantity Surveyor
Industry:
Architectural Services / Interior Designing
Employment Period:
August 2019 to March 2022 (31 Months)
Duties and Responsibilities:
- Conducts actual site inspection
- Preparation of quantity take off (from drawings and specification) as part of the tender documents required
- Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
- Analyse tenders upon return to ensure complaint bids are received
- Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
- Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
- Train and guide new member/s of the team.
- Research new ideas on how to do the task more organized.
- Update cost within the industry standard.
Quantity Surveyor
Industry:
Architectural Services / Interior Designing
Employment Period:
May 2016 to August 2019 (39 Months)
Duties and Responsibilities:
- Conducts actual site inspection
- Preparation of quantity take off (from drawings and specification) as part of the tender documents required
- Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
- Analyse tenders upon return to ensure complaint bids are received
- Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
- Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
PV Proposal Designer/Array Builder
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2022 to May 2024 (25 Months)
Duties and Responsibilities:
- Generate solar production estimates with proprietary software
- Design accurate 2D roof layout (aerial view)
- Generate unique PV system proposal for homeowner and sales representative review
- Create a virtual array of solar panels to match how they are installed on the homeowners rooftop
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
April 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Organizational SkillsTime Management
INTERMEDIATE ★★
-
Civil EngineeringQuantity Surveying
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $9.71/hr
Christine
Candidate ID: 438244
ADVANCED
-
Social Media Management, Content Editing, Content Marketing, Content Writing...
INTERMEDIATE
-
SEO, Social Media Marketing...
Median Rate
$9.71
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.69 per hour or $USD 1013.40 per month
Remote Staff Recruiter Comments
- Christine has over 17 years of work experience within Digital Marketing, Retail Industries.
- Her expertise are the following:
- Content Writing (Web, Article & SEO)
- Content Marketing
- Social Media Management (Facebook, Instagram & LinkedIn)
- She used to cater to clients where some are based in Dubai, US, Canada, and UK
- She was able to create long article blogs for websites, captions for Social Media posts, technical write-ups, and email copies
- She has experience with B2B Content writing and SEO optimization
- She also does keyword research and optimize blogs with backlinks, meta descriptions
- Adept with using the following tools/software:
- Grammarly
- Surfer SEO
- StoryChief
- Later.com
- SEMrush
- Jasper AI
- Asana
- Trello
- Google Sheets, Drive
- Google Analytics
- Facebook Analytics
- ClickUp
- Slack
- Buffer
- Canva (Basics)
- She is available to start immediately
https://www.predictiveindex.com/reference-profile/maverick/
Strongest Behaviors
- Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
- Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
- Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting
- A very independent, confident, decisive, self-starter, intense, and driven. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly
- Their drive is directed at getting the important things done. Competitive, ambitious, and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style.
Employment History
Content Writer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2021 to March 2022 (8 Months)
Duties and Responsibilities:
- I write descriptions/captions of posts and look for available content to redesign/repurpose.
- I also produce social media content and schedule posts to different social media channels of the company.
INSURANCE AGENT
Industry:
Banking / Financial Services
Employment Period:
April 2011 to March 2018 (83 Months)
Duties and Responsibilities:
- Present insurances to clients and their families, process insurance applications and insurance claims of clients.
- Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.
INSURANCE AGENT
Industry:
Banking / Financial Services
Employment Period:
May 2018 to October 2021 (41 Months)
Duties and Responsibilities:
- Present insurances to clients and their families, process insurance applications and insurance claims of clients.
- Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.
ARTICLE WRITER
Industry:
Employment Period:
March 2021 to March 2022 (12 Months)
Duties and Responsibilities:
- I write articles and blogs promoting good health and their products through SEO writing.
- I also make in‑depth discussions about different digestive problems and digestive health as well as suggest different remedies in correlation to the ideals and values.
ARTICLE WRITER
Industry:
Manufacturing / Production
Employment Period:
March 2021 to March 2022 (12 Months)
Duties and Responsibilities:
- I promote products and services being offered by Label Supply Mart through SEO writing.
MARKETING OFFICER
Industry:
Retail / Merchandise
Employment Period:
May 2010 to March 2022 (142 Months)
Duties and Responsibilities:
- I strategize different marketing strategies to be able to stay ahead in the market in the pet industry.
- I also manage the social media team and create promotions to keep the clients tuned to the company page.
- I look for resellers and distributors of our different products to be able to achieve the quota of the products and maintain exclusivity.
- I also purchase the different products for sales, approve product proposals of different suppliers, process importation, and pay custom fees.
CONTENT CREATOR/ EXECUTIVE ASSISTANT
Industry:
Banking / Financial Services
Employment Period:
July 2022 to May 2023 (10 Months)
Duties and Responsibilities:
- Create relevant blogs for company websites
- Create original content for IG posts
- Post on company IG and engage with followers
- Travel management
- Reviewing, responding and prioritizing emails
- Managing an active calendar of appointments
- Other ad-hoc task
CONTENT CREATOR/SOCIAL MEDIA MANAGER
Industry:
Environment / Health / Safety
Employment Period:
March 2022 to October 2022 (7 Months)
Duties and Responsibilities:
- Created social media posts and captions on the client's Facebook and Instagram
- Regularly check on the performance of the posts.
- Answered to customer inquiries, book orders and schedule appointments on the client's Facebook account
- Engaged with the target market through community management in Facebook groups to keep the account of the client active.
FREELANCE WRITER
Industry:
Education
Employment Period:
April 2022 to May 2023 (13 Months)
Duties and Responsibilities:
- Wrote student essays and papers for clients.
SEO CONTENT WRITER
Industry:
Employment Period:
July 2022 to March 2023 (8 Months)
Duties and Responsibilities:
- Research keywords using Surfer SEO for creating long-form blogs to rank in Google
- Write blogs with the keywords researched
- Optimize blogs with backlinks, meta descriptions, images and schedule for posting using Story Chief
- Check out how my blogs ranked with Analytics
Education History
Field of Study:
Business Studies/Administration/Management
Major:
BUSINESS ADMINISTRATION
Graduation Date:
March 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Medical Science
Major:
MEDICAL TECHNOLOGY
Graduation Date:
March 1, 2004
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media Management, Content Editing, Content Marketing, Content Writing, Virtual Assistant Skills,
INTERMEDIATE ★★
-
SEOSocial Media Marketing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: DSL
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: AMD Ryzen 5
- Operating System: Windows 10
All-inclusive Rate: USD $11.69/hr
ALAN
Candidate ID: 438072
ADVANCED
-
Dart, .NET, ASP.NET MVC, Visual Studio .NET...
INTERMEDIATE
-
...
Median Rate
$11.69
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 11.69 per hour or $USD 2026.80 per month
Remote Staff Recruiter Comments
- Alan has been in Software Development for over 8 years
- He's more inclined to C# development
- He developed apps and websites from scratch
- He has also developed API using ASP.NET
- He has mobile app projects as well using Flutter - Dart
- He's currently supervising a team of 5 Developers
- Has a background on submission process of application to Play Store
- He does the unit testing to most of his projects
- He's adept at the following:
- C# - 8 yrs
- .NET
- ASP.NET Blazor - 1yr
- Entity Framework - 7yrs
- MVC
- Dapper
- Flutter - Dart
- MSSQL
- MySQL
- SQLite
- SVN
- Bitbucket
- Visual Studio
- Web API - 5yrs
- Powershell - Knowledge
- He can start in a month notice for Full time
Strongest Behavior
- Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
- Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
- Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
Alan is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
He is a complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express himself to individuals or groups with warmth and enthusiasm. He easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Relatively unconcerned about details and often inclined to consider them unimportant, ge expresses himself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. His interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.
Employment History
SYSTEM SPECIALIST /DEVELOPER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2014 to March 2022 (93 Months)
Duties and Responsibilities:
- Handle multi-tasking.
- Database designing every project
- Orientation of user
- Gathering of information
- Software installation
- System Maintenance
- Team Leader (Development / Senior Programmer)
- HR201 System
- Canteen Stocks Inventory
- Disbursement System
- Outsourcing Contract Monitoring
- Lending System
- Product Management Inventory System
- Construction Management System
- Accounting System
- Sales Mobile App
- E-Clocking App
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Programming
Graduation Date:
January 2, 2012
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Dart, .NET, ASP.NET MVC, Visual Studio .NET, C#.NET, C#,
INTERMEDIATE ★★
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ASUS TUF
- Processor: Intel Core i7
- Operating System: Windows 11
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
5. Agriculture and Agribusiness

Australia is known to be a leading agricultural exporter for a good reason. The country’s vast landscapes produce everything from:
- Grains
- Grapes
- Beef
- Wool
This sector is a cornerstone of the Australian economy, feeding not just the nation but millions around the globe.
The strength of Australia’s agribusiness lies in its commitment to quality, sustainability, and innovation.
Australia’s agricultural export market.
Australian agricultural products are in demand due to the industry’s focus on quality and sustainability.
With a diverse range of climates and environments, Australia can produce a wide variety of goods year-round, meeting the demands of international markets.
This export-driven approach has solidified Australia’s reputation as a reliable supplier of premium agricultural products.
Discover the innovations shaping the future of the agriculture industry from farm to table. Click here to understand how agribusiness is evolving.
Outsourcing to the Philippines for agricultural research and admin support.
To maintain its competitive edge, the Australian agriculture sector is increasingly turning to outsourcing for research and administrative support.
Outsourcing to the Philippines provides access to skilled professionals in:
- Agricultural research
- Data analysis
- Admin support
This strategic move enables Australian agribusinesses to focus on their core operations while leveraging global expertise for research and development.
6. Education and Online Learning Platforms

The Education sector, including online learning platforms, represents another of Australia’s most profitable industries.
This growth is driven by Australia’s high standards of education and the increasing demand for online learning solutions.
Expansion of Australia’s education sector to global markets.
Australia’s education sector is renowned worldwide, with its universities and online courses attracting students from across the globe.
The sector’s adaptability and innovation facilitated its expansion into global markets, particularly in the development of online learning platforms.
These platforms have made Australian education more accessible than ever, opening up new revenue streams as a result.
Learn how online learning platforms are making education more accessible and effective Down Under – and the opportunities they present here.
Utilizing virtual assistants and outsourced content creation for educational content.
To support this expansion, educational institutions are employing virtual assistants and outsourcing content creation.
This approach enables the production of high-quality, engaging content that resonates with a diverse global audience.
Outsourcing these tasks allows educators to focus on teaching and curriculum development for continued excellence in the education sector.
7. Renewable Energy

In response to global environmental challenges and the push for sustainability, Australia is making significant investments in renewable energy sources.
This shift towards green energy thus opens up opportunities for economic growth and innovation.
Australia’s investment in sustainable energy sources.
Australia’s vast landscapes and abundant natural resources provide a unique advantage in the renewable energy sector.
Investments in solar, wind, and hydroelectric power projects are on the rise, driven by both government initiatives and private sector engagement.
This commitment to sustainable energy sources proves to be a lucrative move, positioning Australia as a leader in the global renewable energy market.
See how renewable energy is powering a sustainable future – and how the shift to green energy can benefit your business here.
Outsourcing project management and technical support for energy projects.
To capitalize on these opportunities, many renewable energy projects are leveraging outsourcing for project management and technical support.
Outsourcing these critical functions enables more efficient project execution and access to global expertise in renewable technologies.
This strategic approach allows Australia’s renewable energy projects to:
- Streamline operations
- Reduce costs
- Enhance overall potential
8. Real Estate and Property Management

The Real Estate and Property Management sector in Australia continues to demonstrate remarkable resilience and growth.
Trends in Australia’s property market.
Australia’s property market is experiencing dynamic changes that influence buying and leasing behaviours.
These shifts are creating new opportunities for investors and property managers alike.
Discover the trends that are redefining real estate and property management in today’s market. Click here for a more in-depth industry analysis.
Outsourcing bookkeeping and virtual tours in real estate.
To navigate this evolving market, real estate businesses are increasingly outsourcing functions like bookkeeping. It also leverages technology to conduct virtual property tours.
Outsourcing bookkeeping can lead to more efficient financial management, while virtual tours allow property sellers to reach out to more buyers.
These strategies not only promote operational efficiency but also contribute to the sector’s adaptability and ongoing success.
9. Tourism and Hospitality

The Tourism and Hospitality sector, a cornerstone of Australia’s economy, has faced unprecedented challenges in recent times.
Yet, with adversity comes innovation, and this industry is bouncing back with robust recovery strategies and a renewed focus on delivering exceptional guest experiences.
Post-pandemic recovery strategies for tourism.
As Australia emerges from the pandemic, the tourism sector is adapting innovative recovery strategies to attract both domestic and international visitors.
The industry is reinventing itself with the help of:
- Immersive virtual tours that showcase Australia’s stunning landscapes
- Flexible booking policies
- Enhanced health and safety protocols
These strategies aim not only to revive tourism but to make it more resilient and sustainable in the long run.
Find out how the tourism and hospitality industry is adapting to new challenges and opportunities. Explore the latest trends and insights here.
Outsourcing customer service and booking management to enhance guest experiences.
A key component of these recovery efforts is the strategic outsourcing of customer service and booking management.
By partnering with specialized service providers, tourism and hospitality businesses can offer seamless, 24/7 support to their guests.
This approach elevates the overall guest experience, making it easier for travellers to plan, book, and enjoy their Australian adventures.
10. E-commerce and Digital Retail

Recent global events have accelerated the shift towards online shopping. It turned E-commerce and Digital Retail into one of Australia’s most profitable industries.
This sector is characterized by its dynamism, with digital marketplaces and online stores offering everything from everyday essentials to luxury goods.
Surge in online shopping and digital marketplaces.
The surge in online shopping Down Under reveals a fundamental shift in consumer behaviour.
Digital marketplaces are thriving, offering consumers convenience, variety, and competitive pricing.
This boom in e-commerce is not only driving profitability but also fostering innovation in:
- Digital marketing
- Logistics
- Customer engagement
Delve into how e-commerce is reshaping retail and how it might affect your business strategy. Learn more about the future of digital retail here.
Leveraging outsourced accounting and customer support for e-commerce platforms.
To support this growth, many e-commerce platforms are leveraging outsourced services, particularly in accounting and customer support.
Outsourcing these critical functions allows businesses to focus on their core operations—such as product development and digital marketing.
From the technological advancements in IT services to the rich mining and natural resources, each sector showcases Australia’s ability to adapt and thrive in a global marketplace.
The power of outsourcing, technology, and global collaboration emerges as a key theme across these industries, driving efficiency, innovation, and profitability.
For entrepreneurs and investors, these sectors are all signs of a future full of economic opportunities.
As Australia continues to navigate the complexities of the global economic landscape, its most profitable industries serve as pillars of a robust, dynamic, and forward-looking economy.
Ready to Recruit and Build your
Ideal Remote Workforce?
Ready to Recruit and Build your Ideal Remote Workforce?
Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.



















