Australia is not just a land of stunning beaches and rugged terrains, but also a thriving hub of business opportunities.
Understanding which sectors are particularly profitable offers insights into where your next business opportunity might lie.
Keep reading to discover the ten most profitable industries in Australia, and how you can tap into these lucrative sectors.
1. Technology and IT Services

Digital innovation drives global business nowadays and the Technology and IT sector has emerged as a powerhouse.
They are characterized by their rapid adaptation to new technologies and a strong focus on research and development.
The boom in Australia’s tech sector.
The Australian tech sector is experiencing a significant boom, propelled by the demand for digital solutions across all industries.
This surge is a nationwide phenomenon, with businesses across the country leveraging technology to:
- Enhance their operations
- Reach new markets
- Create innovative products and services
The growth of this sector is a clear indicator of its role in shaping Australia’s economic landscape.
Discover how cutting-edge IT services are transforming businesses across the globe. Click here to explore the latest trends in tech innovation.
Role of outsourced software development and virtual IT support.
A pivotal factor in the tech sector’s expansion is the strategic use of outsourced software development and virtual IT support.
By tapping into global talent pools, businesses can access specialized skills and cutting-edge technology at a lower cost.
This approach also allows businesses to remain agile and responsive to market changes.
2. Mining and Natural Resources

Australia’s wealth also lies beneath its vast lands, where mining and natural resources play an important role.
Renowned for its rich deposits of minerals and resources, this sector is a cornerstone of the Australian economy.
It drives exports and contributes significantly to the national GDP.
Australia’s global standing in mining.
Australia’s global standing in the mining sector is unmatched, with the country being a leading exporter of commodities such as:
- Iron ore
- Coal
- Gold
This leadership is about the:
- Quality of operations
- Sustainable practices
- Ability to innovate in extraction and processing technologies
The sector’s success is due to the combination of:
- Rich natural resources
- Advanced mining techniques
- Focus on environmental and social governance
Click here to learn more about the forces driving growth in the mining and natural resources sector – how you can capitalize on the opportunities there.
Outsourcing administrative and financial services in the mining sector.
Efficiency in the mining sector extends beyond the minefield. Outsourcing administrative and financial services has become a strategic approach for mining companies.
This approach allows entrepreneurs to streamline operations and focus on their core business. By leveraging external expertise in areas such as payroll and human resources, mining companies can:
- Reduce overheads
- Enhance operational efficiency
- Maintain agility in a competitive global market
3. Financial Services and Fintech

The Financial Services and Fintech sector comprises both traditional banking institutions and agile fintech startups, pushing the boundaries of financial services.
Growth of fintech and banking in Australia.
The fintech revolution in Australia is redefining the way consumers and businesses interact with finance.
From mobile banking to financial management tools, fintech companies are offering convenient alternatives to traditional financial services.
This surge in fintech innovation is encouraging competition and growth within the sector, making it one of the most profitable industries in the country.
See how fintech is revolutionizing financial services -and what it means for your business. Dive into the world of digital finance now.
How outsourcing bookkeeping and financial analysis enhances efficiency.
Many financial services and fintech firms are turning to outsourcing to enhance their efficiency and focus on their core competencies.
Outsourcing bookkeeping and financial analysis allows these companies to access expert skills and cutting-edge technology for a lower price.
This strategic move provides businesses with deeper insights into their financial health for better decision-making.
4. Healthcare and Biotechnology

Australia’s Healthcare and Biotechnology sector stands at the forefront of global medical research and patient care.
It is driven by groundbreaking innovations and a commitment to improving health outcomes. This sector also encompasses a wide range of fields like:
- Pharmaceuticals
- Medical devices
- Cutting-edge biotech research
Innovations in healthcare driving profitability.
Innovation is the heartbeat of the healthcare and biotechnology industry. Australian companies in particular are leading the way in developing:
- New treatments
- Medical devices
- Diagnostic tools
All of which have the potential to change lives around the world. Innovation enhances patient care and drives profitability.
Explore how advancements in healthcare and biotechnology are changing lives and industries. Find out more about the latest breakthroughs here.
The role of outsourced admin support and HR in healthcare management.
To support innovation, many healthcare and biotechnology firms are leveraging outsourced administrative support and human resources management.
Outsourcing these functions allows healthcare companies to concentrate on:
- Research and development
- Patient care
- Market expansion
By partnering with specialized service providers, the healthcare sector can guarantee:
- Efficient operations
- Compliance with regulatory requirements
- Attraction and retention of top talent
All of these are important for maintaining profitability in this highly competitive industry.
Candidates:
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $6.84/hr
Arian
Candidate ID: 426740
ADVANCED
-
Graphic Design, Illustration, Branding, Layout Design...
INTERMEDIATE
-
Animation, Video Editing, WordPress...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.29 per hour or $USD 718.49 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
- She worked as a Graphic Designer.
- She designs and oversees all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
- She designs complex graphics and animation, using independent judgement, creativity and computer equipment.
- She participates in design and production of multimedia campaigns, handling budgeting and scheduling, assisting with such responsibilities as digital production administration.
- She is proficient in using:
- Adobe Photoshop
- Illustrator
- After effects
- Word press
- Premiere Pro
- Lightroom
- Available to start ASAP.
Employment History
Visual Effect Artist
Industry:
Entertainment / Media
Employment Period:
September 2016 to December 2017 (15 Months)
Duties and Responsibilities:
- Conceptualize, and create cutting-edge special effects, including particle effects, dynamic simulations.
- Create, manage and optimize VFX assets.
- Collaborate with other animators to iterate, polish and deliver projects.
- Optimize VFX effects to fit design and technical constraints.
Graphic Designer
Industry:
Manufacturing / Production
Employment Period:
January 2018 to September 2019 (20 Months)
Duties and Responsibilities:
- Creating content, including text posts, video and images for use on social media.
- Promoting products, services and content over social media, in a way that is consistent with an organization's brand and social media strategy.
- Keeping track of data and analyzing the performance of social media campaigns.
Intern Web Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
November 2019 to February 2020 (3 Months)
Duties and Responsibilities:
- Writing code, updating websites, designing layouts, editing website content, and making adjustments based on client feedback.
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2022 to December 2025 (39 Months)
Duties and Responsibilities:
- We provide a wide range of digital graphic service to our clients and consolidate their design needs.
- We deliver high quality of designs in order to meet their expectations of work.
- This includes working on Google Display Ads, Packaging, Photo Manipulation & Clean up, Print works, Mockups, Book Covers, Shirt Designs and others.
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2020 to September 2022 (30 Months)
Duties and Responsibilities:
- Providing different graphic layouts for my clients such as emailers, brochures, product design, illustrations, banners, prints, logos and branding profile.
- Basically I am helping their start up businesses to provide social media graphics for their marketing strategy.
Visual Effects Compositor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2017 to December 2017 (7 Months)
Duties and Responsibilities:
- Organize and string together raw footage into a continuous whole according to scripts or to the instructions of directors and producers
- Review assembled or edited films on screens on monitors to determine if corrections are necessary
- Program computerized graphic effects.
- Study scripts to become familiar with production concepts and requirements.
Digital Marketing Admin / Graphic Designer & Video editor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2018 to August 2018 (6 Months)
Duties and Responsibilities:
- Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
- Design complex graphics and animation, using independent judgement, creativity and computer equipment.
- Participate in design and production of multimedia campaigns, handling budgeting and scheduling, assisting with such responsibilities as digital production administration
Customer Service Admin
Industry:
Oil / Gas / Petroleum
Employment Period:
August 2018 to March 2019 (7 Months)
Duties and Responsibilities:
- Confer with customers by telephone or in person to provide information about the training services, and courses offered, take or enter registrations , cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as action taken.
- Check to ensure that appropriate changes were made to resolve customer’s problems
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Site Administrator
Industry:
Transportation / Logistics
Employment Period:
March 2019 to September 2019 (5 Months)
Duties and Responsibilities:
- Provides administrative support to ensure efficient operation of the office.
- Answers phone calls, schedules meetings and supports visitors.
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
- Completes operational requirements by scheduling and assigning administrative projects and expediting work results, sending daily reports of activities in field operation.
- Exhibits polite and professional communication via phone, e-mail, and mail.
- Supports the team by performing tasks related to organization and strong communication.
- Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
- Arranging meetings, appointments, and executive travel
- Answering phone calls and taking messages
- Maintaining folders on servers
- Recording meeting minutes
- Liaising with teams and units
- Tracking petty cash
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
October 2019 to January 2020 (3 Months)
Duties and Responsibilities:
- Gathering and studying the necessary materials and information.
- Planning concepts and designing rough layouts and concept art.
- Collaborating with the rest of the Praxxys Team to conceptualize the latest and greatest content for social
- Constantly staying up to date with social trends and best practices to ensure our output is consistently excellent.
- Pre-production, production, and post-production of client video and audio assets
- Design graphical assets and / or manipulate existing client assets
Graphic Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
February 2020 to June 2021 (15 Months)
Duties and Responsibilities:
- Prepare and schedule files for production
- Prepare and optimize cut files to improve cutting and finishing efficiency e.g., adding strip lines so jobs are easier to strip
- Analyze and resolve box structural / design issues
- Troubleshoot and resolve file issues
- Liaise with customer service teams
- Analyze and improve workflow
- Build die templates and maintain library
- Investigate reprints and recommend changes to prevent file errors from reoccurring
- Proactive complete any other duties that may be assigned
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Multimedia Arts
Graduation Date:
April 3, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Illustration, Branding, Layout Design, Web Design, Photo Editing, Adobe Photoshop,
INTERMEDIATE ★★
-
AnimationVideo EditingWordPress
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Macbook Air
- Processor: i5
- Operating System: MacOS X
All-inclusive Rate: USD $7.15/hr
Madonna
Candidate ID: 426094
ADVANCED
-
Computer Literacy, Communication Skills, Customer Service, Collections...
INTERMEDIATE
-
Zendesk, Salesforce.com, Shopify, Product Listing...
Median Rate
$7.15
$7.41
if $1 = PHP52
$8.50
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.15 per hour or $USD 620.01 per month
Full Time: $USD 7.15 per hour or $USD 1240.02 per month
Remote Staff Recruiter Comments
- Madonna Laureen has worked for more than 10 years within various BPO industries.
- Since 2012, she has been in customer service and provided support via email, chat, and calls.
- She handled collections, banking, food delivery, and Telco accounts.
- Furthermore, she has honed her skills in email management, collections, order processing, payment arrangements, fraud transactions, and appointment setting.
- She recently worked as a Sales Support with an AU client in Remote Staff where was exposed to e-commerce. She was involved with customer service and administrative tasks such as data entry/product listing.
- Well-versed with software tools such as:
- CRM
- MS word
- MS Excel
- Outlook
- Zendesk
- Salesforce
- Shopify
- She is available to start immediately.
https://www.predictiveindex.com/reference-profile/guardian/
Strongest Behaviors:
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary:
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Madonna is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. She will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
Sales Support
Industry:
Retail / Merchandise
Employment Period:
February 2022 to March 2023 (12 Months)
Duties and Responsibilities:
- Add and update product listings
- Find or write a description and specifications in table format (using basic HTML tags)
- Add specific product configurations and stock lines (where applicable).
- Find and upload high quality product photos with appropriate captions relevant PDF documents such as product data sheets, user manuals and accessory lists. Each uploaded PDF document should be named appropriately based on the type of document and the associated product.
- Find and link to any appropriate YouTube videos relating to the product.
- Create links to related products such as accessories or consumables.
General Care Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2012 to September 2012 (3 Months)
Duties and Responsibilities:
- Kept customers updated on order status, deliveries, account information, and order details when appropriate through Database.
- Maintained engaging conversations with customers to build relationships and upsell further products.
- Assisted customers with product-related questions, feedback, and complaints.
- Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution.
- Kept detailed records of customer interactions for future reference.
First Line Technical Support/CSR
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2013 to September 2013 (2 Months)
Duties and Responsibilities:
- Completed logs and job reports for service calls at end of shift to preserve accurate information.
- Communicated product and machine failure details to address and resolve root causes.
- Assisted customers with product-related questions, feedback and complaints.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Input customer information, call notes and personal data onto internal database.
Collections Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2013 to November 2017 (48 Months)
Duties and Responsibilities:
- Interview customers to identify the reasons for delinquency, source of income, and next pay date to build solutions for financial issues.
- Processed payments over the phone and set up recurring drafts.
- Collaborate with the team to address team goals and reach KPI’s.
- Input customer information, call notes, and personal data onto the internal database.
- Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
- Resolved direct debit issues and complaints promptly
- Offer payment solutions according to the hierarchy
Customer Service Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2021 to July 2021 (5 Months)
Duties and Responsibilities:
- Ensures all customer orders were acknowledged and processed promptly.
- Verified logistics on order tracking to ensure products delivered adhered with customer SLAs.
- Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
- Knowledgeable of process updates, escalating critical issues and monitoring queries in line with best practices.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2004
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Computer Literacy, Communication Skills, Customer Service, Collections, Typing, Social Media, Phone Support, Email Handling, Chat Support, Negotiation,
INTERMEDIATE ★★
-
ZendeskSalesforce.comShopifyProduct Listing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 29.61, Upload: 43.38
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Generic
- Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Krisna
Candidate ID: 426045
ADVANCED
-
Social Media Management, Social Media Marketing, Facebook, Facebook Marketing...
INTERMEDIATE
-
Appointment Setting, Lead Generation, Email Support, Chat Support...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Krisna has been working in BPO for 7 years now and has been freelancing for 4 years.
- She has been a social media marketer where she assisted client to manage their social media platforms for launching marketing campaigns and brand awareness.
- She also has an experience with content writing and hashtag banking with basic incorporation of SEO practices
- She has worked with a health and wellness coach client from AU and Canada
- She also do social media analytics to track the progress of their paid and organic posting
- She's knowledgeable in the following social media platforms:
- IG
- Facebook Business Manager
- Canva
- Filmora
- HubSpot
- Zoho 1
- Monday.com
- Zendesk
- Salesforce
- WordPress
- She is responsible for the creation, generation, and scaling of the different social media campaigns she has launched.
- She is ready to start immediately.
https://www.predictiveindex.com/reference-profile/altruist/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Krisna is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
- A pleasant and extraverted person, Krisna Valerie is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Krisna Valerie gets along easily with a wide variety of people.
Employment History
Sales Admin Assistant All Residential Real Estate AU
Industry:
Property / Real Estate
Employment Period:
January 2021 to January 2022 (12 Months)
Duties and Responsibilities:
- Assisted the Project Manager in creating and managing documents for For Sale, leased and rental properties.
Project Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2020 to January 2021 (5 Months)
Duties and Responsibilities:
- Assisted all the managers to plan, initiate and execute all projects for our clients.
- Handled Facebook ads, content writing and creating of landing pages.
CSR / Lead Generator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2015 to May 2015 (2 Months)
Duties and Responsibilities:
- Handled outbound calls for a solar panel installation company.
- Worked remotely and communicated with clients via Skype, Slack and HangOuts.
- Used Google Shared drives (mostly MS Excel files) to keep track of our leads and contacts.
Marketing Assistant
Industry:
Consulting (Business & Management)
Employment Period:
May 2003 to May 2006 (36 Months)
Duties and Responsibilities:
- Telemarketer / Helpdesk / Information Officer
- Marketing Agent
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2010 to March 2015 (60 Months)
Duties and Responsibilities:
- Handled inbound calls and email support for a web portal and online service provider account.
- We used Salesforce to keep track of our calls.
- Handle inbound calls and query for an American tax preparation customers.
- Handled Inbound calls for a telecommunication account.
Appointment Setter
Industry:
Property / Real Estate
Employment Period:
March 2018 to November 2018 (8 Months)
Duties and Responsibilities:
- Handled outbound calls for a real estate campaign.
- I do cold calling to prospect buyers/sellers.
Customer Support Hero
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2015 to October 2016 (13 Months)
Duties and Responsibilities:
- Provided email support for a review platform on an American multinational technology company
- I used Skype, Slack, Google HangOuts, and Facebook@work as a tool for communicating with clients.
- We used Zendesk and Salesforce to send out email to merchants and customers. We also used Zopim for live chat support.
Social Media Moderator
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2019 to August 2019 (7 Months)
Duties and Responsibilities:
- Handled inbox messages and comments on Facebook for a certain online store. Seasonal account.
Email Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2017 to February 2018 (13 Months)
Duties and Responsibilities:
- Provided email and chat support for drivers and riders for a ridesharing company.
- I used Zendesk and Bliss to provide email support.
- We use Slack to communicate with colleagues and supervisors.
Digital Marketing Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2020 to December 2020 (7 Months)
Duties and Responsibilities:
- Assisted the CEO to build, maintain and scale Facebook Ads for clients.
- Creation of funnels / landing pages (using Go High Level CRM and Click Funnels). Content writing and graphics / video editing using Canva.
Social Media Marketing Virtual Assistant (Freelance)
Industry:
Property / Real Estate
Employment Period:
August 2020 to May 2021 (9 Months)
Duties and Responsibilities:
- Assisted the client to manage their social media platforms for launching marketing campaigns and brand awareness.
Facebook Lead Ads Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2019 to April 2020 (7 Months)
Duties and Responsibilities:
- Assisted realtors and lenders in creating, managing and maintaining Facebook Lead Ads.
Project Manager (Freelance)
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2020 to May 2021 (9 Months)
Duties and Responsibilities:
- Assisted all the managers to plan, initiate and execute all projects for our clients.
- Handled Facebook ads, content writing and creating of landing pages.
Sales Support
Industry:
Employment Period:
October 2024 to Present
Duties and Responsibilities:
Education History
Field of Study:
Nursing
Major:
SASN / Practical Nursing Course
Graduation Date:
October 1, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media Management, Social Media Marketing, Facebook, Facebook Marketing, Facebook Ads, Customer Service, Customer Support, Phone Support,
INTERMEDIATE ★★
-
Appointment SettingLead GenerationEmail SupportChat Support
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $7.88/hr
Colley
Candidate ID: 425161
ADVANCED
-
Cost Engineering, PlanSwift...
INTERMEDIATE
-
AutoCAD 2010, Sketching...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.88 per hour or $USD 682.68 per month
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
- Van has been in the Engineering field for over 4 years where he had 5 years of experience as an Estimator. He has a degree in Mechanical Engineer and pursuing his Masters Degree in Engineering Management.
- He has an experience in estimating including HVAC projects He's also responsible for preparing BOQ, checking quantity and cost variations. He develop and implement requirements for Cost recording, reporting and analyzing standards, programs and reports.
- He has experience with workshop drawings and creates specific BOM for the project. He's adept at the following:
- AutoCAD - 2D
- Planswift
- He can start after 2 weeks notice and open for Full time position.
Strongest Behavior
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Colley Van is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.
He has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
CHILLER PLANT OPERATOR
Industry:
Repair and Maintenance Services
Employment Period:
November 2016 to July 2018 (20 Months)
Duties and Responsibilities:
- Operate and monitor the Centrifugal Chillers, Cooling Towers and relevant pumps.
- Trouble shooting of operation of all systems
- Follow up the maintenance issues with help-desk and contractor.
- Make Routine Inspection of the equipment and ensure that equipment are working on.
- Responsible for developing the relationship with clients.
- Contribute Energy Saving programs and identify the area for energy saving.
- Responsible to maintain the VFD panel and DDC controllers.
- Repair of all AHU, chillers, VAV, ECU pumps and relevant control panels.
- Complete the planned preventive maintenance schedule and maintain the records.
- Replace the spares and maintain the records.
- Regular inspection of all meters and record consumption.
COST ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
December 2018 to July 2023 (54 Months)
Duties and Responsibilities:
- Prepare detailed cost estimate including bills of quantities of the detailed design of the Project
- Check quantity and cost for variations of the works and assist the Team Leader in certifying monthly statements of MPF works contracts
- Determine project scope, define requirements, works and meet deadlines and customer requirements.
- Follow the Estimating life‐ cycle in accordance with prescribed standards and procedures.
- Establish quote priorities based on evaluation and analysis of overall opportunities.
- Develop and implement requirements for cost recording, reporting, and analyzing standards, programs, and reports.
- Provide financial reporting, trending data. Perform data analysis and development.
- Develop and/or revise construction processes, procedures, work instructions
Education History
Field of Study:
Engineering (Mechanical)
Major:
Refrigeration and Air-conditioning
Graduation Date:
July 3, 2015
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Engineering (Mechanical)
Major:
Mechanical Engineering
Graduation Date:
July 6, 2018
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Engineering (Others)
Major:
Engineering Management
Graduation Date:
October 30, 2026
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Cost EngineeringPlanSwift
INTERMEDIATE ★★
-
AutoCAD 2010Sketching
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17410023245
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: 7th Gen Intel® Core™ i5 processor
- Operating System: Windows 10
All-inclusive Rate: USD $9.94/hr
Denmark
Candidate ID: 425074
ADVANCED
-
Engineering, Construction accounting, BlueBream, Quantity Surveying...
INTERMEDIATE
-
Engineering, PlanSwift...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Remote Staff Recruiter Comments
- Denmark has been in the field for over 5 years
- Most of his responsibilities include:
- HVAC Estimator
- Call the general contractor for bidding
- Request for quotation . RFQ
- Quantity take offs, GRDs specifically on HVAC system
- Plumbing system
- Submission on AutoCAD drawings
- Reviewing the details of drawings
- He has an experience with the following:
- AutoCAD
- QuoteSoft
- PlanSwift
- BlueBeam
- He has experience in filtration, Plumbing, Hydraulics and estimation for swimming pools.
- He's good at communicating
- He can start by May 20, 2024
Predictive Index Behavioral Profile - Promoter
Strongest Behaviors:
- Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
- Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
- Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
Denmark is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to him to be liked and accepted, and he express himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Employment History
System Engineer
Industry:
Construction / Building / Engineering
Employment Period:
January 2019 to March 2020 (14 Months)
Duties and Responsibilities:
- Process Maintenance form reports
- Process Alterations reports for machine projects (input and output)
- Doing working standards on machine conditions reports
- Doing improvements on automation
- AutoCAD designer
- Cross-functional team leader
Safety and Maintenance Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
October 2019 to March 2020 (5 Months)
Duties and Responsibilities:
- Reports Daily checklist on facilities
- Implements Equipment Preventive Maintenance of various equipment and mechanical systems: Plumbing, HVAC, Electrical, and others.
- Monitor Chiller and cooling tower
- Trained to maintain good customer service
- Set to provide and manage manpower and inventory of both BOWLING AND ICE SKATING DEPARTMENT.
- Monitor dehumidifiers for Ice skating
- Scheduling of Equipment's maintenance
- Planning for Maintenance system or alterations
- Doing operations checklist and reports
Mechanical Estimator Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
February 2020 to November 2020 (9 Months)
Duties and Responsibilities:
- Contact General Contractor informing we're bidding their job invites.
- Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
- Contact owner or developer by email or phone.
- Download all necessary plans and spec book and take note of the bid due date and other important notes.
- Be detailed oriented on the spec book is a must.
- Supply HVAC materials/equipment like RTU, AC, SPLIT SYSTEM, GRDS, THERMOSTATS, SMOKE DETECTORS, and more.
- Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
- Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
- Coordinate engineering concerns
Construction Estimator
Industry:
Construction / Building / Engineering
Employment Period:
January 2021 to May 2024 (39 Months)
Duties and Responsibilities:
- Contact General Contractor informing we're bidding their job invites.
- Locate GC bidding on the current job by searching on the job locating websites like "construct connect".
- Contact owner or developer by email or phone.
- Download all necessary plans and spec book and take note of the bid due date and other important notes.
- Be detailed oriented on the spec book is a must.
- Supply/Repair for steam valves, heat transfer, and process controls.
- Estimate Steam Valves, Heat exchangers, Condensate Pumps, Boilers &, etc.
- Coordinate engineering concerns like requests for approvals on the manufacturing brand's alternatives.
- Do the take-offs using Quote Soft Program and download generated excel sheet for the summary estimation.
- Coordinate engineering concerns
Education History
Field of Study:
Engineering (Mechanical)
Major:
Mechanical Engineering
Graduation Date:
March 10, 2018
Located In:
Philippines
License and Certification: :
Skills
ADVANCED ★★★
-
Engineering, Construction accounting, BlueBream, Quantity Surveying, Material Cost Estimation,
INTERMEDIATE ★★
-
EngineeringPlanSwift
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 20.81, Upload: 4.54
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Customized
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $7.88/hr
Marisol
Candidate ID: 424261
ADVANCED
-
Google Sheets, Cold Calling, Lead Generation, Skiptrace...
INTERMEDIATE
-
Photo Editing, Social Media Management...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.46 per hour or $USD 646.87 per month
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
- Marisol has been working for 8 years in different local companies from Retail, Merchandise, Real Estate, and Digital Marketing industries. She handled different positions such as Buyer, Merchandising Assistant, Training Associate and Virtual Assistant. In 2020 she started her Freelancing job and worked with clients from Thailand, UK, and US. She supported the following tasks:
- Virtual Assistant
- Social Media management
- Lead generation
- Basic graphic design
- Administrative support
- Her biggest achievement as Virtual Assistant is building a relationship with her client and provide a quality outlook to the business.
- She is proficient in tools such as Toggle, Slack, Dialer, Zendesk, Z buyer, Vortex, Google suite, and Microsoft tools.
- Marisol is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
- Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.
Behavioral Summary
A pleasant and extraverted person, Marisol is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Marisol gets along easily with a wide variety of people.
Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
Virtual Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2021 to April 2022 (6 Months)
Duties and Responsibilities:
- Lead Generation - prospecting, generating, qualifying, processing, and following up on leads using SMS Campaigns, different types of social media such as Instagram, Facebook, LinkedIn, Upwork, and Email Marketing then appointment setting for the external sales team.
- Photo Editing - basic editing using Canva and Adobe Lightroom
- Video Editing - Basic video editing using Hippo Video and ActivePresenter
- Data Entry - converting PDF to Spreadsheet, Scrubbing, Web Searching, Skip Tracing, Filling out Forms, Taking Notes of the meeting, Input searched data in CRM Tools, Maintaining Data/File Management
- Social Media Management - Content Creation, Social Media Engagement, Website Builder and Design, Blog Post, Marketing Research, Social Media Optimization
Social Media Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
February 2022 to April 2022 (1 Months)
Duties and Responsibilities:
- Content Creation,
- Social Media Engagement,
- Website Builder and Design,
- Blog Post,
- Marketing Research,
- Social Media Optimization
Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
June 2020 to July 2021 (13 Months)
Duties and Responsibilities:
- Responsible for conducting cold calling (Expired Listing, FSBO, Circle Prospecting),
- Data Entry/Admin Task (Google Drive, Google Spreadsheet),
- Email Management,
- CRM Update (zBuyer, RedX Vortex, Liondesk, Homebot, Podio),
- Web Searching (Zillow, Google, Propstrem, PeopleSearch)
- Lead Searching (Scrapping)
Training Associate
Industry:
Retail / Merchandise
Employment Period:
February 2018 to November 2020 (33 Months)
Duties and Responsibilities:
- Directly assisting the Trainers and Trainees needs.
- Make sure the program will run smoothly before, during and after. All materials will be prepared beforehand such as invitations, pax, foods, writing materials, laptop, projector, room/venue, etc.
- Securing all supporting documents for any claims to the trainees and payment for the training providers (if external).
- Maintaining training database of the employee (Excel Sheet).
- Other admin task such as document safekeeping.
Buyer
Industry:
Retail / Merchandise
Employment Period:
September 2015 to February 2018 (28 Months)
Duties and Responsibilities:
- Responsible for analyzing of customer needs, staying up‑to‑date with industry trends and competitor activity and actively monitoring sales to determine which products sell the most.
- Set the overall merchandising direction through detailed short‑ and long‑term sales strategies. These include data‑backed product selections aligned with customer needs and requests.
- Inventory maintenance to store’s daily operations, must be aware of inventory levels at all times, preparing reports regularly and anticipating demand. They manage the whole gamut of inventory processes, including stocking, rotating, and discarding products.
- Responsible for sell out and sell in claims to supplier. Maintaining good relationship with the suppliers handled.
Link Building Team VA
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2022 to July 2023 (17 Months)
Duties and Responsibilities:
- Directly assisting SEO Manager in acquiring links from Email.
- Create the necessary details for Link Building Report
- Update the links acquired for the clients database
- Do Site Crawl Report using Screaming Frog
- Use Semrush to check the status of the keyword in Google Ranking
Education History
Field of Study:
Marketing
Major:
Marketing Management
Graduation Date:
April 15, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Google Sheets, Cold Calling, Lead Generation, Skiptrace, English Language, Appointment Setting,
INTERMEDIATE ★★
-
Photo EditingSocial Media Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: 0
- Processor: 0
- Operating System: Windows 11
All-inclusive Rate: USD $10.98/hr
Glenn
Candidate ID: 424118
ADVANCED
-
Salesforce CRM...
INTERMEDIATE
-
Salesforce Marketing Cloud...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 10.98 per hour or $USD 1902.51 per month
Remote Staff Recruiter Comments
- He is working as a Salesforce Consultant/Administrator.
- He helped companies integrate Salesforce into some third party application using different connector.
- He assisted a company in implementing their Pardot B2B Platform.
- He is handling issues, request or concern about Salesforce CRM.
- He manage records using Reports and Dashboard for the company and create process builder for any automation process request.
- He trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.
- He worked on some Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
- Good communication skills.
Employment History
Customer Service Representative | Online Banking Support
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2007 to September 2009 (22 Months)
Duties and Responsibilities:
- Handling Customer’s concern about their account and resolve their issue
- Assisting Customer to improve their Credit Rating to the Credit Bureau
- Providing the best option for the customer about their Online Banking Transaction
Certified Level 2 Customer Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2009 to December 2010 (15 Months)
Duties and Responsibilities:
- Handling Customer’s concern about their account and resolve their issue
- Assisting Customers and Subscribers about their XBOX Live Account and Billing Issue
- Resolving Customer’s concern in efficient way
Microsoft Certified Level 1/Level 2 Technical Support
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
December 2010 to June 2013 (30 Months)
Duties and Responsibilities:
- Troubleshoot technical concern of the caller in using the Software
- Access client’s screen using Microsoft’s Easy Assist Software
- Assisting clients to install and uninstall drivers and software needed for the Live Meeting software to work
- Giving option to the Caller for their Computer to work fast with the Software
- Handling minor issues for the Office Outlook that they are using in connection for their Office Live Meeting software
- Handling Escalated Issues for Office Live Meeting
- Investigating and Checking further issues using Logs from Microsoft Diagnostic Tools
- Perform coaching and recommendation for Level 1 Support Representative
- Handling Network related issues with regards to Office Live Meeting
Certified System Administrator and Subject Matter Expert/ Assistant Team Lead/ Assistant Trainer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2013 to April 2016 (34 Months)
Duties and Responsibilities:
- Handled issues about Salesforce CRM mainly in Data Management, Configuration and Analytics
- Assisted other Support Representative as part of the SME/ Floor Support role
- Created analytic request (Reports and Dashboards) using Salesforce CRM
- Advised Customers about the best way they can manage their Salesforce CRM
- Researched issues that is outside Salesforce Support scope
- Supervised/ Assisted Tier 1 and 2 regarding their inquiries or concern about Salesforce
- Assisted System Administrator in configuring their Salesforce CRM (e.g. Automation, Approval Process)
- Worked on some Data Management issues like importing records to Salesforce using importing tools (DataLoader, Dataloader.IO, Import Wizard, Workbench, etc.) and exporting records from Salesforce.
- Trained newly hired employees for ADM201 and ADM211 and provided in-depth knowledge about how Salesforce CRM works.
Salesforce Advanced System Administrator/Consultant | IT Department Head
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2016 to July 2019 (38 Months)
Duties and Responsibilities:
- Handling issues, request or concern about Salesforce CRM
- Manage records using Reports and Dashboard for the company
- Install application from Appexchange which will help the company information
- Create Apex Trigger / VisualForce Page to work with some of the complex processes
- Configure Workflow, Approval Process and Process Builder to automate business process
- Provide training to end users regarding Salesforce inquiry
- Manage and Maintain Community Portal of the company
- Analyzes Salesforce Report and Dashboard Data to be presented on Board
- Integrate Secured Third Party Application to Salesforce for Leads and Cases external record creation
Customer Success Manager | Salesforce Administrator/Consultant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2019 to July 2021 (24 Months)
Duties and Responsibilities:
- Handling issues, request or concern about Salesforce CRM
- Manage records using Reports and Dashboard for the company
- Create process builder for any automation process request
- Train new users with any product related enhancements
- Provides End of Month and End of Week Report
- Creates custom object/ field as per client’s request
- Configure Page Layout and Record Type as part of the request
- Configure field types of the customer’s org per logged cases
Community Co-Leader
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
December 2018 to July 2021 (31 Months)
Duties and Responsibilities:
- Organize various trainings to some Salesforce Professionals here in the Philippines
- Co-organized Philippines Dreamin’ which is the largest event of Salesforce Community here in the Philippines
- Helped Non Profit Organization here in the Philippines when it comes to customizing their Salesforce Platform
- Trained Students and other Non-Salesforce professional to venture into Salesforce Industry
- Participated in some Salesforce Event like Australia’s Down Under Dreaming and Singapore Dreaming
- Introduce new features or functionalities of Salesforce to the community every Salesforce release
Freelance Salesforce Consultant/Administrator
Industry:
Non-Profit Organisation / Social Services / NGO
Employment Period:
February 2019 to July 2021 (29 Months)
Duties and Responsibilities:
- Worked with numerous local clients which are looking to establish their CRM using Salesforce
- Architect Data and Business process into how they can maximize Salesforce capabilities and features
- Assisted existing Salesforce Administrator on some local companies in terms of deploying new modules for their org
- Trained new users for Salesforce and how to use the tools efficiently
- Helped companies integrate Salesforce into some third party application using different connectors
- Managed large scale data to be imported into Salesforce using Data Loading tools of Salesforce
- Created custom application with the use of custom object and fields inside Salesforce to adopt the current business process of the company
- Provided efficient way on different business process to be automated in terms of different automation tools of Salesforce
- Assisted a company in implementing their Pardot B2B Platform
- Assisted a company on how they can create Marketing materials with the use of Pardot and Salesforce Email Templates
- Assisted some Non Profit Organization here in the Philippines as well as in Australia on how they can get correct data inside their Salesforce Non-Profit Platform
Education History
Field of Study:
Computer Science/Information Technology
Major:
Graduation Date:
March 1, 2007
Located In:
Philippines
License and Certification: :
ADM201 (Salesforce.com Certified System Administrator)
ADM211 (Salesforce.com Certified Advanced System Administrator)
ADM401 (Salesforce.com Certified Developer)
Skills
ADVANCED ★★★
-
Salesforce CRM
INTERMEDIATE ★★
-
Salesforce Marketing Cloud
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 54.59, Upload: 77.86
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: macbook pro
- Processor: M1
- Operating System: MacOS X
All-inclusive Rate: USD $12.01/hr
April
Candidate ID: 424103
ADVANCED
-
Creative Writing, Social Media Marketing, Website Management, Digital Marketing...
INTERMEDIATE
-
Design Development, Event Management, Email Marketing, Google Analytics...
Median Rate
$12.01
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 12.01 per hour or $USD 1040.78 per month
Full Time: $USD 12.01 per hour or $USD 2081.56 per month
Remote Staff Recruiter Comments
- April has more than 8 years of work experience within the Digital Marketing field
- Has worked mostly for Oil, Beauty, Digital Marketing, and Automotive industries.
- She gained proficiency when it comes to:
- Content Marketing
- Email Marketing
- Social Media Management & Marketing (Facebook, Instagram, LinkedIn, Twitter)
- Market Research & Analysis
- Website Management
- Creative Writing
- She has also some basic experience with SEO particularly with keyword research, PPC and used it as a technique/strategy to drive traffic in company's sites/pages.
- Did copywriting, creation of written & graphic content, build marketplaces and hosted some virtual events.
- She worked mostly with start-up companies but her drive and innovative skills in digital marketing helped the companies build and boost their online presence.
- Adept also with using the following tools/technologies:
- FB Ads
- HubSpot
- Mailchimp
- WordPress
- Shopify
- Magento
- Canva
- Mailchimp,
- In App, (free),
- Photoshop,
- Adobe premiere
- Google Sheet
- Google Analytics
- Meta
- Grammarly
- Chat GPT
- Ahrefs
- SEMrush,
- She is available to start immediately
https://www.predictiveindex.com/reference-profile/controller/
Strongest Behaviors
- Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
- Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
- April Marie Praz is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.
- A conservative and analytical person who respects traditional organizational values. Reserved, serious, and thoughtful about everything to be done, is a no-nonsense worker who worries about getting things exactly right. Never superficial, will make sure that they know what they’re talking about before speaking. Needs a lot of certainty and structure in their work so that it meets very high, specific quality standards.
Employment History
Digital Marketer
Industry:
Consulting (Business & Management)
Employment Period:
August 2021 to November 2021 (3 Months)
Duties and Responsibilities:
- Conceptualize and collaborate with the client in growing the company's brand persona
- Design needed digital posts or elements
- Implement these in digital platforms
- Organize these projects in the client's virtual file storage
- Research on themes and ideas to grow the client's online presence in WIX, Flip books and other platforms
Digital Marketing Associate & Social Media Manager/Creative Officer/Website Content Manager/PRO
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
August 2016 to March 2020 (43 Months)
Duties and Responsibilities:
- Develops strong and innovative digital marketing strategies, using SEO, PPC, and other techniques to drive traffic to company pages and generate interest in company products and services.
- Creates engaging written and graphic content while staying up-to-date on latest marketing technologies and social media.
- Also administered the company’s social media marketing and advertising.
- Responsible for the creative strategies and direction of advertising and marketing materials and campaigns.
- Supervises the work of art directors, copywriters, and designers.
- Evaluates and ensures the quality of creative content.
- Responsible for planning, developing and implementing the overall company's website content strategy.
- Manages and develops blogging strategy for the website and grow the subscriber base.
- Responsible for managing the reputation of the organization. I write press releases, deal with press inquiries, and manage crisis.
- Develops good working relationship with the media and represented the company at events such as press launches, news conferences, exhibitions, TV interviews, and sponsorships.
Digital Marketing Manager
Industry:
Oil / Gas / Petroleum
Employment Period:
March 2020 to March 2021 (12 Months)
Duties and Responsibilities:
- Manage and coordinate all marketing, advertising and promotional staff and activities
- Conduct market research to determine market requirements for existing and future products Analysis of customer research, current market conditions and competitor information
- Develop and implement marketing plans and projects for new and existing products
- Expand and develop marketing platforms including social media platforms
- Manage the productivity of the marketing plans and projects
- Monitor, review and report on all marketing activity and results
- Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
- Develop pricing strategy
- Develops the overall digital marketing strategies to attract customers to company website, online presence and promotes products and services across digital platforms.
- Leads the implementation of marketing strategies to ensure goals are met. Analyzes online statistics and identifies the best practices to optimize online marketing performance.
Marketing Manager
Industry:
Healthcare / Medical
Employment Period:
March 2021 to July 2021 (4 Months)
Duties and Responsibilities:
- Manage and coordinate all marketing, advertising and promotional staff and activities
- Conduct market research to determine market requirements for existing and future products
- Analysis of customer research, current market conditions and competitor information
- Develop and implement marketing plans and projects for new and existing products
- Expand and develop marketing platforms including social media platforms
- Manage the productivity of the marketing plans and projects
- Monitor, review and report on all marketing activity and results
- Determine and manage the marketing budget deliver marketing activity within agreed budget report on return on investment and key performance metrics
- Develop pricing strategy
Social Media Manager and Community Manager
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2021 to December 2021 (6 Months)
Duties and Responsibilities:
- Running company social media advertising campaigns.
- Formulating high-quality novel written and visual content for each social media campaign.
- Building a social media presence by maintaining a solid online presence.
- Monitoring the company's brand on social media.
- Building brand awareness by engaging relevant influencers.
- Managing our online communities to ensure respectful and appropriate engagement.
- Responding to comments on each of our accounts.
- Overseeing customer service provided via social media.
- Analyzing data to determine whether social media campaigns have achieved their objectives.
- Coaching employees company-wide on content creation best practices.
Senior Manager- Marketing
Industry:
Retail / Merchandise
Employment Period:
July 2023 to March 2024 (8 Months)
Duties and Responsibilities:
- Develops a comprehensive social media calendar, complete with artwork direction and engaging post copies
- Formulates effective campaign strategies to drive engagement and conversion Offers creative direction for captivating video reels
- Facilitates smooth shoot processes by providing layout references and detailed call sheets
- Utilizes project management tools to ensure streamlined project coordination
- Collaborates closely with the creative team to execute visually appealing graphics and engaging video content
- Runs paid ads
Digital Marketing Manager
Industry:
Consulting (Business & Management)
Employment Period:
January 2022 to July 2023 (18 Months)
Duties and Responsibilities:
- Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
- Plans all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presence.
- Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
- Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identifies trends and insights, and optimizes spend and performance based on the insights.
- Brainstorms new and creative growth strategies through digital marketing.
- Plans, executes, and measures experiments and conversion tests.
- Collaborates with internal teams to create landing pages and optimize user experience. Identifies critical conversion points and drop off points and optimizes user funnels.
- Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
- Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
- Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
- Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
Education History
Field of Study:
Advertising/Media
Major:
COMMUNICATION ARTS
Graduation Date:
August 7, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Creative Writing, Social Media Marketing, Website Management, Digital Marketing, Market analysis,
INTERMEDIATE ★★
-
Design DevelopmentEvent ManagementEmail MarketingGoogle AnalyticsSEO Analysis
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DELL
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Arvin
Candidate ID: 423953
ADVANCED
-
Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support...
INTERMEDIATE
-
Data Entry, Social Media Management, Salesforce CRM, Microsoft Office...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Ben has been working since 2010 in different industries mostly in the BPO industry. He was a Customer Service Support Representative, Data Specialist, Sales Development Representative, Virtual Assistant, and Customer Support Operator.
- He was previously promoted to Team Leader and supervised a team.
- He is competent in providing support to the following:
- Customer Service - calls, email and chat
- Email Management
- Appointment Setting
- Lead Generation
- Telemarketing
- Data Management
- Management roles (e.g. Team Leader)
- Administrative tasks
- He is proficient in using the following tools:
- Amdocs
- Salesforce
- Google Spreadsheets
- LinkedIn Sales Navigator
- Avaya Phone System
- Jira
- Trello
- Zenoti
- Slack
- MS Office
- He is available to start by April 22 as he is currently working full-time.
Strongest Behaviors
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Arvin will work within those standards to ensure repeated successes and high-quality results. He has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes.
Employment History
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2010 to June 2011 (7 Months)
Duties and Responsibilities:
- Provide clear and concise solutions/ instructions to customers
Technical/Customer Service Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2011 to November 2014 (40 Months)
Duties and Responsibilities:
- Knowledge in providing instructions through the process provided by the client, making sure that the customer understands the procedures by giving clear and concise instructions.
- Knowledge in handling billing and other general concerns of the customers.
- Reading the ledger, explaining subscriptions, etc. in a concise and helpful manner.
Team Leader
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2014 to September 2017 (33 Months)
Duties and Responsibilities:
- With years of experience in Technical Support and Customer Service, knowledge in handling people in terms of the following:
- Ensure that employees follow the company’s policies and procedures
- Manage individual and team scorecard per month Monitor, assess, and provide feedback about employee's performance
- Handle Escalations
Data Specialist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
October 2017 to February 2019 (15 Months)
Duties and Responsibilities:
- Knowledge in scrutinizing information or reports through data analysis tools like Microsoft Excel, updating statistics related to the company’s revenue, transforming raw data for lead generation mailers.
Sales Development Representative
Industry:
Law / Legal
Employment Period:
February 2019 to September 2020 (19 Months)
Duties and Responsibilities:
- Work closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in accordance with approved sales management guidelines.
- Prospect for new business through a high volume of cold calling and following up with prospects as previously identified.
- Identify qualified prospects and navigate company structures to identify key decision makers and influencers.
- Keep accurate records in our CRM and build client profiles by updating client information and managing sensitive client and prospect data.
Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2020 to July 2022 (21 Months)
Duties and Responsibilities:
- Social Media Manager
- Customer Service
- Admin Tasks
- Lead Generation
Customer Support Operator
Industry:
Sports
Employment Period:
November 2022 to July 2024 (20 Months)
Duties and Responsibilities:
- Collaborate with esports tournament organizers to ensure content is correctly set up for GRID to collect data
- Communicate with clients, answering questions and solving issues where required
- Help improve the GRID product suite based on customer feedback and defects you’ve identified
- Record data quality issues and process issues
- Take responsibility for daily customer relations to support GRID’s vision of providing unparalleled world-class customer service and support, including interacting with customers and answering customer inquiries or issues via email, live chat (Slack, Skype, Discord, Teams)
- Expand on game and GRID product knowledge to improve our service quality
- Contribute daily to our knowledge base to share your knowledge with grid employees, partners, and customers
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
May 2, 2008
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Lead Generation, LinkedIn Lead Generation, Outbound Lead Generation, Administrative Support, Customer Support, Customer Service,
INTERMEDIATE ★★
-
Data EntrySocial Media ManagementSalesforce CRMMicrosoft OfficeGoogle Docs
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/10767299994
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel Core i5-1035G1
- Operating System: Windows 11
All-inclusive Rate: USD $6.84/hr
Miguel
Candidate ID: 423531
ADVANCED
-
Academic Research, Market analysis, Market Research, Product Analysis...
INTERMEDIATE
-
Academic Writing, Written Communication, Writing...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.84 per hour or $USD 593.15 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
- Miguel has been into market research since 2013 and has been into technical reports and marketing engagements.
- He had handled a team of researchers who in turns deal with consumer-targeted research.
- As part of his responsibilities, he was creating and managing content for marketing and sales which involves product positioning with the end goal of sales conversion.
- He is ready to start with at least a week's notice.
Employment History
Verification Specialist for Employment and Educational History
Industry:
Human Resources Management / Consulting
Employment Period:
July 2014 to April 2015 (9 Months)
Duties and Responsibilities:
- Responsible for providing first hand Employment and Educational Background Checks viaphone calls as well as conducting Personality Background Checks.
Executive Assistant to the Executive Director
Industry:
Government / Defence
Employment Period:
April 2015 to September 2015 (5 Months)
Duties and Responsibilities:
- Responsible for providing logistical assistance with the Executive Director in regards to affairs involving Administrative management and Coordination with entities of interest and importance
Cofounder and Director of Operations
Industry:
Human Resources Management / Consulting
Employment Period:
August 2015 to September 2016 (13 Months)
Duties and Responsibilities:
- Responsible for providing Administrative Supervision and management of Human Resources as well as assessment and recruitment of Project Personnel.
Process Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2018 to October 2018 (1 Months)
Duties and Responsibilities:
- Responsible for conducting Market Research Endeavors, Market Profile analysis and Data processing.
- Responsible for Conducting Market Profile Analysis on Unifying trends affecting the Reception of E-Learning Technology
- Assessing the General Challenges and Aspects that Contribute to the Decision Making Factors involved with purchasing E-Learning Materials
- Obtaining Market Intelligence and identifying Needs Assessment Areas of Concern for upcoming Products and Concepts
Research Manager
Industry:
Consumer Products / FMCG
Employment Period:
November 2019 to February 2020 (3 Months)
Duties and Responsibilities:
- Responsible for conducting research endeavors through App generated surveys and handling
- Data Analysis for the selected client.
- Survey Generation and Distribution
- Data Processing
- Product Insights
- Product Positioning
Research Associate
Industry:
Employment Period:
October 2018 to November 2019 (13 Months)
Duties and Responsibilities:
- Responsible for collating and processing the following Data Groups
- Financial Aid Data utilized by Client Institutions
- Institutional Profiles
- Student Body Demographics.
- Contact Information
Sales Account Executive
Industry:
Employment Period:
January 2021 to June 2021 (5 Months)
Duties and Responsibilities:
- Responsible for conducting direct sales, lead engagement and account management
- Sales Opening
- Sales Closing
- Order Processing
- Account Management
Education History
Field of Study:
Social Science/Sociology
Major:
Anthropology
Graduation Date:
April 1, 2014
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Academic Research, Market analysis, Market Research, Product Analysis,
INTERMEDIATE ★★
-
Academic WritingWritten CommunicationWriting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result: Download: 12.05, Upload: 25.17
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i5 7200 u
- Operating System: Windows 10
All-inclusive Rate: USD $9.94/hr
Marlon
Candidate ID: 423413
ADVANCED
-
WordPress, HTML, jQuery, CSS...
INTERMEDIATE
-
AngularJS, React.js, Laravel, Node.JS...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- He has a total of 7 years of experience in WordPress, PHP, HTML, and CSS
- He is proficient in these languages: PHP, HTML, JavaScript, CSS, jQuery, MySQL, WordPress, CodeIgniter,
- He has 2 years of experience in maintaining WordPress websites for clients
- He can start immediately.
Employment History
Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
September 2019 to November 2019 (2 Months)
Duties and Responsibilities:
- Creating custom functionality of clients website
- Helping in maintaining WordPress websites
Web Developer
Industry:
Education
Employment Period:
September 2019 to November 2019 (2 Months)
Duties and Responsibilities:
- Creating feature of the student portal
- Helping in maintaining WordPress websites
- Creating a prototype of the mobile app version of the student portal
Software Engineer
Industry:
Others
Employment Period:
September 2020 to November 2020 (2 Months)
Duties and Responsibilities:
- Fixing bugs and errors of their HRIS system
- Maintaining WordPress websites of clients
WordPress Implementer
Industry:
Computer / Information Technology (Software)
Employment Period:
December 2020 to June 2021 (6 Months)
Duties and Responsibilities:
- Plugin configuration of app configurations to firebase and iOS in apps store
- Creating builds for iOS and Android app
- Reports bugs and errors to project managers
Computer Programmer II
Industry:
Government / Defence
Employment Period:
August 2021 to December 2021 (3 Months)
Duties and Responsibilities:
Systems Developer II
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2022 to February 2023 (5 Months)
Duties and Responsibilities:
Education History
Field of Study:
Computer Science/Information Technology
Major:
Web Development
Graduation Date:
May 2, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
WordPress, HTML, jQuery, CSS, Twitter Bootstrap, JavaScript, MySQL, Elementor,
INTERMEDIATE ★★
-
AngularJSReact.jsLaravelNode.JS
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 19.04, Upload: 2.18
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Gigabyte
- Processor: ryzen 7
- Operating System: Windows 11
All-inclusive Rate: USD $8.91/hr
Crisane
Candidate ID: 423402
ADVANCED
-
NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research...
INTERMEDIATE
-
Customer Handling, Customer Service, Leadership, Problem solving...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Crisane has been working since 2014 in the field of Medical and Architectural industry.
- She gained experience in virtual assistance, administrative support, email management, customer service, handling documents, order processing, purchase orders, and paper works.
- She also knows how to create quotations. Not in products but more on services.
- She worked with companies that cater to clients in Australia.
- She has used tools such as Netsuite and web base CRM.
- She is working part-time (flexible) and can start ASAP for another client.
Employment History
HMO Staff
Industry:
Healthcare / Medical
Employment Period:
January 2014 to January 2015 (12 Months)
Duties and Responsibilities:
- Maintain the internal order and arrangement of the patient’s medical record.
- Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
- Encode all patients’ request on hospital system.
- Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
- Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
- Sort doctor’s consultation forms.
- Sort and Log all Professional fees.
- Act as a medical secretary.
- Perform other related duties, as necessary.
- Act as a medical secretary.
- Perform other related duties, as necessary.
Senior Receptionist and Admitting Staff, HMO Clerk, Medical Secretary
Industry:
Healthcare / Medical
Employment Period:
April 2015 to May 2016 (13 Months)
Duties and Responsibilities:
- Maintain the internal order and arrangement of the patient’s medical record.
- Release/issue letter of authorization, secure approval and completing insurance and other medical forms.
- Encode all patients’ request on hospital system.
- Perform tasks such as answering phone calls, attends HMO’s and patient’s queries, verifying information and schedule of special procedure.
- Perform call-out HMO provider for verification and approval of the said request of the Doctor for confirmation of the Diagnosis or request.
- Sort doctor’s consultation forms.
- Sort and Log all Professional fees.
- Act as a medical secretary.
- Perform other related duties, as necessary.
- Act as a medical secretary.
- Perform other related duties, as necessary.
- Responsible for basic clerical task, answering phones, greeting patients and visitors.
- Schedule appointment in a professional and timely manner.
- Paging patient’s relative, co-worker, clients and, hospital codes.
- Gather patient’s data.
- Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
- Make sure the reception area is clean and orderly.
- Process the paperwork of each patient that needs to complete prior to being examined or admitted.
- Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
- Collect basic patient information; verify the information that already in the computer for the patient.
- Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
- Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
- Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
- Call the nursing unit to transfer patient to nursing care.
- Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
- Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
- Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc.
- Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
- Produce information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
- Provide historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
- Generate revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.
- Secure information by completing database back-ups.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
- Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Admitting Staff
Industry:
Healthcare / Medical
Employment Period:
June 2016 to August 2017 (14 Months)
Duties and Responsibilities:
- Process the paperwork of each patient that needs to complete prior to being examined or admitted.
- Greet patients and answers inquiry about their medical ailments and confirm prescheduled procedures.
- Collect basic patient information; verify the information that already in the computer for the patient.
- Inspect the forms to ensure each has a signature and makes copies of each form for the patient.
- Describe hospital rules, such as visiting hours, and the billing process, such as when payments are due.
- Prepare to have a patient’s jewelry or other valuable items placed in secure storage while the patient is in the hospital.
- Call the nursing unit to transfer patient to nursing care.
- Electronically scan the signed forms, attaches them to the patient’s record in the computer and neatly files the original signed forms.
- Answer general questions from visitors, help answer the telephone and assist with making outpatient appointments.
- Filling up and releasing Death Certificate for expired patients in the hospital and Dead-on Arrival patient’s (case to case basis).
Administrative Assistant
Industry:
Banking / Financial Services
Employment Period:
November 2017 to December 2018 (13 Months)
Duties and Responsibilities:
- Creating profile and updating accurate information of prospects and clients on the CRM (Microsoft Dynamics 365, Morningstar Office, and Campaign Monitor) and certain bank websites.
- Generating quarterly reports, snapshots, and creating portfolios in Morningstar Office.
- Run cash reports and statements from certain bank websites; rename and save them on Dropbox.
- Creating client application forms thru Nitro Pro 12 and Formaliti.
- Saving sent scanned files, sorting, and renaming documents in Dropbox.
- Creating cash reports thru excel.
- Creating Last Will and Testament, Power of Attorney, and Advance Health Care Directives.
- Update the Manager daily tracker.
- Populating information of clients on the company, investment, and insurance forms.
- Secure client requirements for investment and bank applications.
- Mark and check Manager's calendar for daily appointment.
- Use of database search such as: OFAC analyzer and Dow Jones.
- Edit/update manager’s paperwork.
- Maintain various files, logs and tracking systems.
- Creating internal/external correspondence using Microsoft Office products (Excel, PowerPoint, Word, etc.) and Nitro Pro 12, as well as correspondence and/or log activities in client management system.
- Adding new clients on manager’s LinkedIn profile.
- Utilization of outlook skype for business, Gmail, and skype. Also, Lawdepot, zoom, and NOLO.
- Compile client data and research.
Administrative Assitant
Industry:
Construction / Building / Engineering
Employment Period:
January 2019 to July 2021 (30 Months)
Duties and Responsibilities:
- Searching projects on estimateone, bidcontender, and Cordell.
- Emailing builders and architects to express interest to quote with the projects.
- Communicating with builders and architects thru email and calls (Microsoft teams).
- Creating job tenders.
- Creating quotations.
- Marks out skylight, roof access hatch, glass roof on floor plans.
- Pricing Custom products using their own calculators for skylights, domes, glass, metals, and given discount (if available).
- Reporting Building Sustainability Index to the estimating team.
- Summarizing quantity, quality, and type of skylights, roof, and glasses needed. Also, Building Sustainability Index (BASIX), to the estimating team.
- Emailing customers their quotations, purchase orders, and invoices.
- Acknowledging orders thru email.
- Monitoring updates on the tender (from Estimate One, bidcontender, and Cordell) and report to the estimators, consultants, and managers.
- Creating profile and updating information of prospects and clients on the CRM (Magento and NetSuite).
- Processing web applications (verify, updating CRM, emailing customers).
- Created and updating prospect list (Builders, Roofers, Carpenters, Skylight installers and sellers, hardware, and building material stores).
- Answering enquiries thru email.
- Filling in drawing forms with measurements and then send to customer to confirm/update.
- Creating NetSuite manuals/guide.
- Creating daily sales stats (including phone calls, incoming emails, and appointments).
- Creating monthly reports for sales.
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
April 1, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
NetSuite, Microsoft Dynamics, Medical Informatics, Medical Records Research, Medical Transcription, Data Entry, Data Encoding, Communication Skills, Contract management,
INTERMEDIATE ★★
-
Customer Handling, Customer Service, Leadership, Problem solvingAdministrative SkillsAdministrative SupportEmail managementGoogle Apps
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Asus
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $13.04/hr
Marvin
Candidate ID: 423251
ADVANCED
-
Audio Editing, Audio Production, SEO Writing, Video Editing...
INTERMEDIATE
-
Content Writing, Content Editing, Blogging, Video Production...
Median Rate
$13.04
$13.73
if $1 = PHP52
$16.73
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 12.01 per hour or $USD 1040.78 per month
Remote Staff Recruiter Comments
- Alec is an Information Technology graduate and developed a knack in mobile app development after finishing university.
- He had a substantial background and knowledge on releasing of mobile applications through requirements gathering, code change,testing, peer reviewing and change request submission.
- He likewise started freelance writing since 2015 and ever since created articles for various markets such as business, finance, trading and technology. He also had affiliate marketing experience.
- As a content creator, he was able to write SEO-friendly articles. He also produced over 200 articles for his clients involving crowdfunding, gaming and business.
- He currently is taking an online course for Web Stack Development as this is another passion that he would love to pursue.
- Alec has been active in the YouTube community since 2009, during which time he has edited more than 500 videos for both his personal channels and various clients. Initially focusing on music, stock/crypto trading, and gaming content, he has since broadened his expertise to include producing videos for entrepreneurs, startups, and content marketing agencies.
- His specialization lies in crafting videos tailored for podcasting, marketing, fitness, and real estate sectors.
- CapCut is his preferred tool as a video editor.
- He is available to work after a week's notice.
Strongest Behaviors
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
- Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Marvin Alec will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Marvin Alec is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, Marvin Alec will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.
Employment History
Junior Engineer
Industry:
Computer / Information Technology (Software)
Employment Period:
May 2013 to June 2015 (25 Months)
Duties and Responsibilities:
- Customized and maintained built-in multimedia features and applications of various Android smartphones and tablets through requirements gathering, code change, testing, peer reviewing and change request submission.
- Provided technical documentation for Samsung's Camera app and framework through UML diagrams
Mobile App Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
June 2015 to July 2017 (25 Months)
Duties and Responsibilities:
- Responsible for building and monitoring Android mobile app releases using Git
- Experience in consuming RESTful Web API's using Android Query and Retrofit
- Experience in creating requirement specification documents and UML diagrams
Full-Stack Content Creator (Present)
Industry:
Others
Employment Period:
January 2015 to February 2025 (121 Months)
Duties and Responsibilities:
- I handle my personal YouTube, Facebook & Instagram content and have produced over 500 videos since 2011
- Oppa Lec (Music, Tech, Gaming) - 2018 to 2025
- Alex Corner (Music, Spotify) - 2011 to 2023
- The Trading Comedy (Financial Markets) - 2018 to 2021
- I also run a weekly Substack newsletter where I share my thoughts as a full-stack content creator
Marketing Writer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
August 2021 to October 2024 (38 Months)
Duties and Responsibilities:
- I copyedit over 100 newsletters, deal days, and other email marketing content for startups using AI tools such as ChatGPT to attract high-net-worth investors.
Technical Marketing Writer
Industry:
Computer / Information Technology (Software)
Employment Period:
October 2022 to May 2023 (7 Months)
Duties and Responsibilities:
- I produced technical blogs about the Caspio low-code platform (tech tips, thought leadership) and assisted in landing page optimization for the website.
Freelance Senior Video Editor
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
December 2023 to October 2024 (10 Months)
Duties and Responsibilities:
- In charge of overseeing the video production process of diverse range of clients including editing and refining short-form video content.
- Collaborating with the creative team to develop compelling visual narratives.
End-to-End Short-Form Producer
Industry:
Entertainment / Media
Employment Period:
January 2024 to April 2025 (14 Months)
Duties and Responsibilities:
- Brainstorm and oversee the entire production process for different podcast shows focusing more on short-form video content strategies.
Short-Form Video Editor
- Create short-form videos across social media through a diverse range of podcast clients.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Java Programming
Graduation Date:
May 10, 2013
Located In:
Philippines
License and Certification: :
October 26, 2020
UCDavis (Coursera)
Google SEO Fundamentals
https://www.coursera.org/account/accomplishments/certificate/KFM7NGN2RY8Q
Skills
ADVANCED ★★★
-
Audio EditingAudio ProductionSEO WritingVideo Editing
INTERMEDIATE ★★
-
Content Writing, Content Editing, BloggingVideo ProductionVideo StreamingCanvaFigma
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14985091165
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer | Asus
- Processor: Intel i7-7700HQ | Intel i5-1135G7 (Win 11)
- Operating System: Windows 11
All-inclusive Rate: USD $6.84/hr
Levilyn
Candidate ID: 422857
ADVANCED
-
Customer Service, Administrative Support, Retention, Account Validation...
INTERMEDIATE
-
Microsoft Office, CRM, Google Apps, Team Management...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.15 per hour or $USD 620.01 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
- Levi has over eight years of experience in customer service and one year of experience as an appointment setter Worked for a BPO company providing support to US-based customers having issues with their internet service
- Promoted as team lead where she managed a team of fifteen customer service agents Conducted coaching, assessments, and feedback to team members Handled escalation calls transferred from level one agents She also worked as an in-house customer service representative for a US-based bank Assisted customers with their credit card applications and provided updates on the status of the application At her most recent job, she was an appointment setter for an insurance and forms management system company in the US
- Contacted dental clinics offering product demos Send out product details and materials to interested prospects Schedule interested leads/prospects with the sales team for a product demo
- She is open to both part-time and full-time positions and is available to start immediately
Strongest Behavior
- Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
- Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
- Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.
Levilyn is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
Employment History
Engagement Specialist
Industry:
Human Resources Management / Consulting
Employment Period:
July 2021 to February 2024 (30 Months)
Duties and Responsibilities:
- Reaching out to prospect dental offices for Demo and possible Sale.
- Updating database with new information.
- Gathering important information needed on client's demo.
- Sending emails to prospect clients and following up on their schedules.
Customer Service Representative II
Industry:
Banking / Financial Services
Employment Period:
September 2017 to December 2020 (39 Months)
Duties and Responsibilities:
- Assisting customers on their credit card application.
- Providing status of the credit card application.
- Analyzing application for possible re-evaluation.
Account Supervisor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2013 to April 2017 (48 Months)
Duties and Responsibilities:
- Leads and manages the team to provide optimal execution of call center operations activities
- Conducts performance management activities for team members supervised. Conducts timely planning, assessment, and feedback meetings as stipulated in the company's performance cycle.
- Handles escalation calls from CSR's as, exercising discernment on whether or not individuals are capable of handling complex customer calls.
- Prepares reports on top and bottom performers and cross-checks this with overall metrics for the account/program.
- Brainstorms with fellow Team Leaders and the Operations Manager to discuss various issues/problems faced by their respective teams Customer Care
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2011 to April 2013 (26 Months)
Duties and Responsibilities:
- Taking inbound call, assisting customer with their billing, basic technical issue, and ordering.
- Passing KPI such as AHT, CSAT, Sales, NPS following company standard quality.
- Performing critical thinking to resolve customer's reason for calling.
Education History
Field of Study:
Education/Teaching/Training
Major:
Business Teacher Education
Graduation Date:
May 4, 2007
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Administrative Support, Retention, Account Validation, Customer Handling, Appointment Setting, Outbound Appointment Setting, Inbound Calls,
INTERMEDIATE ★★
-
Microsoft Office, CRMGoogle AppsTeam ManagementTraining and DevelopmentOutbound Sales
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 17.95, Upload: 36.88
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i5-4300M
- Operating System: Windows 10
All-inclusive Rate: USD $16.14/hr
Prince
Candidate ID: 422834
ADVANCED
-
Appointment Setting, Lead Generation, Outbound Calling, Cold Calling...
INTERMEDIATE
-
Email management, Calendar Management, Time Management, Web Service Development...
Median Rate
$16.14
$17.06
if $1 = PHP52
$21.05
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 14.07 per hour or $USD 1219.83 per month
Remote Staff Recruiter Comments
- Prince Nel has more than 10 years of work experience in various fields. He worked in several BPOs, Sales and Recruitment Industries. Prince is proficient in the following skills:
- B2B
- Customer Support
- Inbound and Outbound Sales
- Lead Generation
- Appointment Setting
- Recruitment
- Boolean Search
- He is using the following tools:
- Seamless.io
- MS Dynamics
- CRM
- Sales Force
- Zoom info
- He can start ASAP for any part-time position.
Predictive Index Behavioral Profile - Altruist
predictiveindex.com/reference-profile/altruist/
Strongest Behaviors
- Drive to protect the company against risk by doing things in general accordance with established standards.
- Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
- Detail-oriented and helpful; works comfortably as part of a team and often checks work.
- Relatively quick in connecting to others; reasonably open and sharing. Builds and leverages relationships to get work done.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Prince Nel is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Prince Nel gets along easily with a wide variety of people.
Employment History
Sales Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2013 to May 2014 (8 Months)
Duties and Responsibilities:
- Answered Inbound Calls and booked hotel, flight, and car reservations
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2013 to May 2014 (8 Months)
Duties and Responsibilities:
- Responsible for assisting customers in processing their payment and sending them their ebill
- Assisted Customers with refund requests when needed and escalated disputes in their bill to my Manager or team lead
- Upsell customers with our plans that fit their monthly usage and budget
- Educate customers regarding their usage and the charges in their bill
- Assisted customers in troubleshooting their handsets
- Created Job Orders for Internet service connections for Boutique businesses in Australia.
Tech Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2014 to January 2015 (8 Months)
Duties and Responsibilities:
- Responsible for addressing and troubleshooting customers' concerns with their Windows PC/Laptop
- Assisted customers in updating their Windows Software
- Identified and reported bugs from the Windows software update to Microsoft Software Engineers
- I contributed 90% Customer Satisfaction Rate consistently to our team
Tech Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2015 to October 2016 (20 Months)
Duties and Responsibilities:
- Responsible for addressing and troubleshooting customers' concerns with their Play Store account
- Assisted customers with refund requests and account recovery when needed
- Identified and reported bugs from the Play Store App to the play store developer.
- I contributed 90% Customer Satisfaction Rate consistently in our team.
Manager, Acquisitions and Partnerships
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2021 to August 2021 (1 Months)
Duties and Responsibilities:
- Responsible for Account Management and Client Engagement
- Developed and implemented more strategic and measurable department KPIs
- Responsible for lead generation
- Managed and mentored team of 10 full-time sales representative
Executive Recruiter
Industry:
Human Resources Management / Consulting
Employment Period:
July 2021 to October 2022 (14 Months)
Duties and Responsibilities:
- Responsible for sourcing, screening, verifying, and reference checking candidates from Senior Level to Support roles in the IT, Public Accounting and Supply Chain field
- Reach out to passive candidates and schedule Interviews with my Managing Director or Sr. Recruiter.
- Served as a liaison between Sales and Recruitment
- Conduct Interviews for Sr. Level Executive and Support roles
- Do write ups for candidates and submit them to the client
- Shortlist candidates and Input them in the CRM
Project Manager, Sales and Marketing
Industry:
Retail / Merchandise
Employment Period:
December 2016 to December 2019 (36 Months)
Duties and Responsibilities:
- Led and implemented Sales and Marketing Initiatives and projects
- Responsible for Administrative task such as Record Keeping, Bookkeeping and Customer Relations Management
- Served as a liaison between Sales, Marketing, Suppliers, Customers and Investors
- Responsible for the entire project management cycle, from Initiating and planning to executing and closing the process
- Negotiated and Purchased items from big box retailers
- Responsible for web development and partnership with eCommerce platforms in the Philippines such as Lazada and Shopee.
- Created strategic Proposal to potential investors
Executive Recruiter
Industry:
Human Resources Management / Consulting
Employment Period:
December 2020 to May 2021 (5 Months)
Duties and Responsibilities:
- Responsible for sourcing, screening, verifying, and reference checking candidates from Senior Level to Support roles in the IT, Public Accounting and Supply Chain field
- Reach out to passive candidates
- Served as a liaison between Sales and Recruitment
- Conduct Interviews for Senior Level Executive and Support roles
- Do write-ups for candidates and submit them to the client
- Shortlist candidates and Input them in the CRM
Sales Account Executive
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2020 to June 2021 (16 Months)
Duties and Responsibilities:
- Performed Outbound Sales, Appointment Setting, Lead Generation and Social Selling
- Responsible for Account Management and Client Engagement
- Updated and Input the Client information in the CRM
- Conducted Discovery Call and send proposal to Qualified Clients
- Conducted Research and Prospecting to find new clients and fill our sales pipeline.
- Championed our services to clients and closed 5 accounts within 12 months.
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accounting
Graduation Date:
October 30, 2011
Located In:
Philippines
License and Certification: :
In this course, I did immersion in full cycle accountin
Skills
ADVANCED ★★★
-
Appointment Setting, Lead Generation, Outbound Calling, Cold Calling, LinkedIn Marketing, LinkedIn Lead Generation, Facebook Ads, Social Media Marketing, Facebook Marketing, Analytical Skills, Problem solving, Presentations, CRM, VoIP, Recruiting, Executive search, Project Planning, Consultative Selling, B2B Lead Generation, B2B Marketing, B2B Telemarketing, Sourcing, Managerial Skills,
INTERMEDIATE ★★
-
Email managementCalendar ManagementTime ManagementWeb Service DevelopmentAdministration
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15015444887
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: System Model HP Laptop 15s-eq3xxx
- Processor: AMD Ryzen 5 5625U with Radeon Graphics, 2301 Mhz, 6 Core(s), 12 Logical Processor(s)
- Operating System: Windows 10
All-inclusive Rate: USD $6.33/hr
Jenilyn
Candidate ID: 422822
ADVANCED
-
Microsoft Office, Bookkeeping, Accounting, Google Apps...
INTERMEDIATE
-
Data Entry, QuickBooks, Xero, Microsoft Excel...
Median Rate
$6.33
$6.52
if $1 = PHP52
$7.35
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Remote Staff Recruiter Comments
- Jen has been working for almost 3 years now. At present, she is providing virtual assistance to a US real estate client.
- She is proficient in supporting the following:
- Financial Reporting
- General Accounting
- Bank Reconciliation
- Data migration to Quickbooks Online
- Data entry
- Lead Generation
- Email Handling
- Social Media Management
- She is exposed to the following tools/applications/softwares:
- Quickbooks Online
- MS Excel
- Google Workspace
- Xero
- MLS
- Ring Central
- She holds a degree in Accountancy.
- She has the following certifications:
- Certified Bookkeeper
- Certified Quickbooks Proadvisor
- Certified Xero Advisor
- Xero Payroll Certified
- Civil Service Professional
- She can start in a week notice.
- She is open for a part-time job between 8PM-12AM and 4AM-8AM Manila time.
Predictive Index Behavioral Profile - Guardian
Strongest Behaviors
-
Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
-
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
-
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
-
Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary
Jenilyn is a very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. Jenilyn will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
Freelance Accountant/Bookkeeper
Industry:
Accounting / Audit / Tax
Employment Period:
May 2021 to August 2021 (2 Months)
Duties and Responsibilities:
- I provide my clients with a variety of accounting and bookkeeping services.
- Keep track of their payroll, finance, and accounts, record every transaction that their company makes, and perform data entry services as needed.
- I also provide some administrative tasks like email management, social media management, data entry, and the like.
Part-time General Accountant/Bookkeeper
Industry:
Healthcare / Medical
Employment Period:
April 2020 to November 2020 (7 Months)
Duties and Responsibilities:
- Managed the company's financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and financial entries and reconciliations.
- Handled accounting tasks such as monthly financial reporting, general ledger entries, and record payments and adjustments.
KYC (Know Your Customer) Analyst
Industry:
Accounting / Audit / Tax
Employment Period:
November 2018 to December 2019 (13 Months)
Duties and Responsibilities:
- Primarily reviews documentation for new customer accounts, evaluates high-risk accounts, and analyses new customer processes and policies.
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
October 19, 2017
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Finance/Accountancy/Banking
Major:
Management Accounting
Graduation Date:
December 16, 2015
Located In:
Philippines
License and Certification: :
- Associate in Accounting Technology | May 2015
- Dean's Lister | 2011-2012
Skills
ADVANCED ★★★
-
Microsoft OfficeBookkeepingAccountingGoogle Apps
INTERMEDIATE ★★
-
Data Entry, QuickBooks, Xero, Microsoft Excel, Financial Accounting, Financial Analysis, Financial Management, Inventory ManagementFinancial StatementsReal EstateDigital DesignFinancial Reports
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Huawei
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Marvin
Candidate ID: 422815
ADVANCED
-
AutoCAD, 2D Design, 2D Modeling, ETABS...
INTERMEDIATE
-
Design Development, Layout Design, 3D Modeling...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.57 per hour or $USD 655.82 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Working as a Site Design Engineer
- In Previous job he handled Motor Control Centers in a Waste Water Treatment plant
- Assigned as a Design Engineer in Sri Lanka
- Has experience in layout short Circuit Calculation, Short Circuit Calculation Analysis, Lux Calculation, Genset Required kVA rating, Transformer kVa rating, Capacitor Bank required rating and Voltage Drop Calculation.
- His Electrical Design Specification are Lighting & Power Layout, Auxillary Layou (FDAs, CCTV, Voice & Data, Etc.,),Cable Tray Layout, Power Receiving & Distribution Layout ,Lighting & Power Schedule of Loads, Lighting & Power Single Line Diagram Electrical Panel Design, Panel Layout and Schedule of Load
- Had an experience doing electrical design in Residential and Commercial Buildings Specifically in condominium.
- Done Electrical system design using Low voltages and high voltages
- Has good communication skills can express himself well
Employment History
Sr. Design E&I Engineer
Industry:
Construction / Building / Engineering
Employment Period:
October 2021 to June 2023 (20 Months)
Duties and Responsibilities:
- Electrical Design Analysis and Calculations
- Provide Technical evaluations on Waste Water Technology Solutions
- Provide Supervisions for Various Solar Powered Irrigation Projects
- BNR Upgrade of Various Waste Water and STP Plant (11 Sites)
- Design and Build of Alviera Estate STP Cluster 2 - 9.07MLD
ELECTRICAL AND CONTROLS ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
June 2023 to Present
Duties and Responsibilities:
- Review shipyards inquiry and/or purchase order specifications
- Prepare contract offer together with other disciplines.
- Review HVAC Electric Equipment
- Manufacturing drawings
- Review and draw electrical controls and specifications
- Assists sales promotions and other engineering design works
- Chevron Jansz-Io Compression LNG Project
- ABB/MODEC BM-CC-33 Ehouse
Site Electrical Engineer
Industry:
Construction / Building / Engineering
Employment Period:
January 2021 to July 2021 (5 Months)
Duties and Responsibilities:
- Office Works
- Request for Quotation
- Purchase Request/Order
- Follow up Delivery from Supplier’s
- TDD (Technical Due Diligence) Works
- Review and align Electrical Design Drawings to ensure compliance with design specifications and guidelines
- Coordinate plans and specifications with other discipline engineers, identifying and clarifying discrepancies.
- Provide onsite support on electrical installations.
- Troubleshoot/find solutions when technical and project conflict arises.
- Work with Electrical Manager(s) to perform cost budget & forecast.
- Manage Electrical Sub-contractors.
Design Electrical Engineer/ Site Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
June 2015 to April 2020 (58 Months)
Duties and Responsibilities:
- Product Brochures and Data Sheets Evaluation
- Design Electrical Calculations i.e(Load calculations, wire sizing, breaker sizing,short circuit calculations,lux level calculations)
- Design Layouts and Drawings using CAD ( MCC Panel Layouts, Local Panels, Power and Lighting Layouts, Grounding Layouts, Single Line Diagrams)
- Site Supervision and Installations
- Commissioning In Charge
- Shop Drawings, As-Built Drawings
- Client Inspections and Approval Facilitator
- Costs Control
- Material controller
Electrical Engineer
Industry:
Utilities / Power
Employment Period:
June 2015 to December 2018 (42 Months)
Duties and Responsibilities:
- Short Circuit Calculation Analysis
- Lux Calculation
- Genset Required kVA rating
- Transformer kVa rating
- Capacitor Bank required rating
- Voltage Drop Calculation
- Electrical Design Specification
- Lighting & Power Layout
- Auxillary Layou (FDAs, CCTV, Voice & Data, Etc.,)
- Cable Tray Layout
- Power Receiving & Distribution Layout
- Lighting & Power Schedule of Loads
- Lighting & Power Single Line Diagram
- Panel Layout
- Schedule of Loads
- Single Line Diagram
- Control Wiring Diagram
- Components List
- Request for Quotation
- Purchase Request/Order
- Data Sheets & Brouchures
- Follow up Delivery from Supplier’s
- Review and align Electrical Design Drawings to ensure compliance with design specifications and guidelines
- Coordinate plans and specifications with other discipline engineers, identifying and clarifying discrepancies.
- Provide onsite support on electrical installations.
- Troubleshoot/find solutions when technical and project conflict arises.
- Work with Electrical Manager(s) to perform cost budget & forecast.
- Manage Electrical Sub-contractors.
Property Engineer
Industry:
Property / Real Estate
Employment Period:
May 2014 to May 2015 (12 Months)
Duties and Responsibilities:
- Responsible for the overall technical aspects of the assigned property, including Construction Monitoring,
- Preventive Maintenance Programs,
- Daily Operations and Property Enhancement.
- In the absence of Property Manager/Administrator, responsibility will be extended to four major functions i.e
- Operations, Finance, Property Enhancement and Community Development.
Cadet Electrical Engineer
Industry:
Manufacturing / Production
Employment Period:
October 2013 to April 2014 (6 Months)
Duties and Responsibilities:
- Responsible for the monitoring, operation, repair and maintenance of overhead cranes, motors, auxillary switches, cooling towers, sensors, cooling bed, kick off and all electrically operated machines and equipments to ensure good condition and continous production of rebars and promote safety throughout the whole plant.
- Coordinate to Plant Supervisor regarding the schedule of machine for Preventive Maintenance, ensure parts and materials needed for auxiliary devices are readily available.
- Electrical installation works and preventive maintenance of substation (tightening of bolts and connectors, Thermal scanning transformer, bus bars). Additional Task is given by Supervisor from time to time.
Education History
Field of Study:
Engineering (Electrical/Electronic)
Major:
Electrical Engineering
Graduation Date:
May 10, 2013
Located In:
Philippines
License and Certification: :
PRC Board Passser License #:REE 52596
Skills
ADVANCED ★★★
-
AutoCAD, 2D Design, 2D Modeling, ETABS,
INTERMEDIATE ★★
-
Design DevelopmentLayout Design3D Modeling
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Broadband
- Hardware Type: Desktop
- Brand Name: Customized
- Processor: AMD
- Operating System: Windows 10
All-inclusive Rate: USD $11.49/hr
Milbert
Candidate ID: 422572
ADVANCED
-
Digital Photography, Adobe Photoshop CS3, BlueBream, PlanSwift...
INTERMEDIATE
-
Revit Architecture, AutoCAD...
Median Rate
$11.49
$12.07
if $1 = PHP52
$14.56
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.49 per hour or $USD 996.02 per month
Full Time: $USD 11.49 per hour or $USD 1992.03 per month
Remote Staff Recruiter Comments
- Milbert has been in the Engineering field for more than 3 years.
- His experience in Engineering include:
- General estimation
- Used Revit in drafting, had a little experience using AutoCAD
- Project Planning
- He is also an experienced photographer
- Spearheaded the photoshoot of a Bb. Pilipinas candidate
- Adept in Adobe Photoshop
- Knowledgeable in Adobe Lightroom
- He can start immediately
Employment History
SALES ESTIMATOR
Industry:
Construction / Building / Engineering
Employment Period:
February 2018 to June 2019 (16 Months)
Duties and Responsibilities:
- Site Costing for Drafting Site works.
- Prepares work to be estimated by gathering proposals, site plans, specifications, and related documents.
- Identifies material by studying proposals, blueprints, specifications, and related documents (Building Design Covenant) .
- Computes costs by analyzing material
- Resolves discrepancies by collecting and analyzing information.
- Presents prepared estimate by assembling and displaying numerical and descriptive information.
- Prepares special reports by collecting, analyzing, and summarizing information and trends.
- Maintains cost data base by entering and backing up data.
- Maintains technical knowledge by attending educational workshops; reviewing technical publications.
- Contributes to team effort by accomplishing related results as needed.
PROJECT ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
June 2017 to November 2017 (5 Months)
Duties and Responsibilities:
- Develops project objectives by reviewing project proposals and plans; conferring with management.
- Determines project responsibilities by identifying project phases and elements; assigning personnel to - phases and elements; reviewing bids from contractors.
- Determines project specifications by studying product design, customer requirements, and performance - standards; completing technical studies; preparing cost estimates.
- Confirms product performance by designing and conducting tests.
- Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.
- Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
- Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
OFFICE / SITE ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
January 2017 to June 2017 (5 Months)
Duties and Responsibilities:
- Project In-charge
- Site Monitoring
- Project Scheduling
- Materials Estimator
- Daily Reports
- Billing Documents
PROFESSOR
Industry:
Education
Employment Period:
June 2016 to November 2016 (5 Months)
Duties and Responsibilities:
- College Adviser
- Grade 11 Adviser
- College Algebra Instructor
- Grade 11 Algebra Instructor
- Business Math Grade 11 Instructor
Education History
Field of Study:
Engineering (Civil)
Major:
Civil Engineering
Graduation Date:
April 19, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Digital Photography, Adobe Photoshop CS3, BlueBream, PlanSwift,
INTERMEDIATE ★★
-
Revit ArchitectureAutoCAD
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Intel
- Processor: Intel Core i3
- Operating System: Windows 8
All-inclusive Rate: USD $9.94/hr
Samuel
Candidate ID: 422468
ADVANCED
-
Xero, BAS Reporting, Australian GST, Taxation...
INTERMEDIATE
-
QuickBooks, Bookkeeping, Accounting...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- Samuel is a graduate of Business Administration and had majored in Technology Accounting. He has more than 5 years of experience in the accounting field and has worked with both international and local clients.
- He has expertise in the following:
- Bookkeeping and accounting
- Bank reconciliation
- Australian Taxation and GST
- Preparing BAS
- Payroll and Auditing Financial Reports.
- He is well verse in accounting software such as Xero, QuickBooks, Hubdoc, and Microsoft tools (Excel and Word).
- He is XERO Certified
- He is currently working part-time and is looking for a full-time position
- Available to start ASAP.
Predictive Index Behavioral Profile - Promoter
Strong Behavior
- Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
- Teaches and shares; often working collaboratively with others to help in any capacity.
- Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
- Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
Summary
Samuel is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.
The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.
Relatively unconcerned about details and often inclined to consider them unimportant, this individual expresses themself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. Their interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.
Employment History
Junior Accountant
Industry:
Accounting / Audit / Tax
Employment Period:
August 2021 to January 2023 (17 Months)
Duties and Responsibilities:
- Daily Xero reconciliations of customer payments and bank transactions
- Verify and process approved customer credits, communicate resolution to customers and provide weekly reporting and feedback to manager
- Run weekly Aged Receivables report and follow up overdue accounts as required
- Review and enter supplier bills into Xero and set up weekly payruns for authorisation in the bank account, and send payment remittances
- Set up and receipt purchase orders in sales system, reconcile and follow up any discrepancies as required
- Conduct weekly analysis of invoices from freight carriers to ensure freight charges are correct and align with freight costs charged to customers
- Manually reconcile orders and credits from marketplace websites
- Assist accounts manager with month end reconciliations and provide reports
- Provide timely and effective finance support to the broader team as required
- Preparation of Seller Reimbursements and sending of Remittance Advice for payment to Sellers Other adhoc tasks as required
Junior Accountant
Industry:
Accounting / Audit / Tax
Employment Period:
March 2021 to May 2021 (2 Months)
Duties and Responsibilities:
- Handle diverse client base from corporations, owner-run companies, including family owned business and start-ups
- Bank Reconciliations, General Ledger Maintenance, Accounts Payable, Accounts Receivable, Payroll and Bookkeeping.
- Balance sheet reconciliations; Monthly reconciliations for debtor/creditor accounts. Assist in preparing Installment/ Business Activity Statements
- Assist in processing tax returns for individuals, business, partnership or trusts
- Protects organization’s value by keeping information confidential.
Accounting Associate
Industry:
Accounting / Audit / Tax
Employment Period:
March 2020 to March 2021 (12 Months)
Duties and Responsibilities:
- Recording of Sales/Expenses to Xero and QuickBooks: Efficiently capture and categorize all financial transactions, ensuring accuracy and completeness in Xero and QuickBooks.
- Month-end Entries to Xero and QuickBooks: Perform necessary adjustments and accruals at the end of each accounting period to reflect true financial position and performance.
- Tax Filing to BIR (VAT and Withholding): Handle timely and accurate filing of Value Added Tax (VAT) and withholding tax returns to comply with BIR regulations, minimizing risks of penalties or fines.
- Manual uploading of Bank Statement in Xero: Methodically upload and reconcile bank statements manually in Xero, ensuring all transactions are properly recorded and accounted for.
- Bank Reconciliation: Conduct meticulous reconciliation of bank accounts against financial records to identify and resolve discrepancies promptly.
- Prepare Payroll Entries: Skillfully prepare payroll entries, including wages, benefits, and deductions, ensuring compliance with regulatory requirements and timely disbursement of employee salaries.
Accounting Staff
Industry:
Entertainment / Media
Employment Period:
January 2019 to March 2020 (13 Months)
Duties and Responsibilities:
- Cash Advance Liquidation Entry
- Auditing Reimbursement and Replenishment
- Processing Clearance of Talents/Employees
- Other Adhoc Task assigned by Manager
Junior Acountant
Industry:
Accounting / Audit / Tax
Employment Period:
July 2018 to December 2018 (5 Months)
Duties and Responsibilities:
- Manual Import of Bank Statement in Xero Bank
- Reconciliation for more than 10 Bank Accounts of almost 1,000 transactions per day
- Uploading Tax Invoices in Xero
- Assisting Supervisor during month-end
Assistant Accountant Angeles Pampanga
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2023 to March 2024 (12 Months)
Duties and Responsibilities:
- Clerical Accounting
- Creditor Management Data to Ray White Franchisor
- Debtor Management and Internal Invoicing
- Monitoring of DG Tax Affairs
- Processing commission of Sales Person
Part time AU Bookkeeper Direct Client
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2024 to August 2024 (5 Months)
Duties and Responsibilities:
- Reconciling accounts and keeping financial records
- Bank Reconciliation
- Preparation of Financial Reports
- Preparation and lodgement of ATO statements
- Support for other team members
- Digital payables processing
- Accounts Payable Maintenance
- Debtor Maintenance
- Payroll processing, STP and Superannuation filing and payment
- Maintaining task management system for each client in XBERT
AU Bookkeeper
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2024 to November 2025 (15 Months)
Duties and Responsibilities:
- Reconciling accounts and keeping financial records
- Bank Reconciliation
- Month End Entries
- Accounts payables processing
- Payroll processing, STP and Superannuation filing and payment
Education History
Field of Study:
Business Studies/Administration/Management
Major:
ACCOUNTING TECHNOLOGY
Graduation Date:
May 25, 2018
Located In:
Philippines
License and Certification: :
NC II BOOKKEEPING
Skills
ADVANCED ★★★
-
Xero, BAS Reporting, Australian GST, Taxation, Bank Reconciliation,
INTERMEDIATE ★★
-
QuickBooksBookkeepingAccounting
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16413082326
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ASUS
- Processor: 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.88/hr
Cyrille
Candidate ID: 422396
ADVANCED
-
SAP, Documentations, Document Formatting, Administrative Support...
INTERMEDIATE
-
Microsoft Tools, Office 365, Office Administration, Lead Generation...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.64 per hour or $USD 575.25 per month
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
- Cyrill has been working since 2012 and has handled roles such as Research Analyst, Leasing research, Lease administration officer and Lease Administrative Officer cum Research for Commercial Leasing within real estate industries
- She honed her skills in administrative support, SAP helpdesk & Trouble shooting, Competitor market Analysis, Lead Generation, Documentation, filling, document formatting, Loan application checking Market research, client coordination, trends, and market behavior analysis, manage real estate module, encode details of the agreement, contract generation, provide support for inquiries for rental concessions, lease administrator, email management, and data entry.
- She has no experience yet working for foreign clients and looking forward to have her first client in RS.
- Well versed with software tools such as:
- SAP
- MS office 365
- Google sheets.
- Google Maps
- Google spreadsheets
- She can start after 2 weeks notice
Employment History
Client Support Service Associate
Industry:
Property / Real Estate
Employment Period:
August 2012 to February 2014 (17 Months)
Duties and Responsibilities:
- Participated in one of the company’s engagement with a major petroleum corporation in the country which involves lease registrations and lease renewals processes.
- Responsible for full coordination with the landlord representative-once complete documents have been received from a Petroleum Corporation and the Registry of Deeds/Land Registration Authority
- Assessed all lease contracts are correct and accurate after the lease renewal process to ensure the validity and authenticity of lease documents before endorsement to the landlord.
- Responsible for coordination with the local government units to request Real Property and Tax(RPT) declaration document during RPT payment season.
- Assisted in gathering/research on economic data such as Demographics, Real estate market update, Philippine Economy and conducted City Profiling to provide reports for brokers and agents.
- Assisted in the creation of a database of landlord/tenant representative mandate for clients/brokers.
Research Analyst
Industry:
Property / Real Estate
Employment Period:
June 2014 to March 2016 (21 Months)
Duties and Responsibilities:
- Produced Quarterly management reports focusing on Macroeconomic Variables and competitor updates on market trends.
- Published Competition scan report to the office of the President. The report focuses on the current updates on the housing developers given the price points and target market that the executive office needs.
- Assertively conducted competitor check and field research.
- Chosen to be part of a special call-out team to assist our Loans origination group with the purpose of saving “problematic” accounts or customers with intentions to pull-out their investments with the company. Was able to successfully gather all lacking document on accounts endorsed by the Loans Origination Group which LED to Loan take out or issuance of Bank Guarantee to buyers
- Personally assisted the buyers of the house on documentation, house inspection, coordinates letter of guarantee signing until the buyer accepts and finally moved in with their purchased unit.
Lease Administration Officer cum Market Analyst
Industry:
Property / Real Estate
Employment Period:
March 2016 to Present
Duties and Responsibilities:
- Conducts Quarterly SAP contract of lease renewal, updating of rent conditions based on the approved master price list and pricing guide. Maintains lease contract accuracy vis a vis to corporate documents submitted by the lessees.
- Provides SAP Helpdesk and Troubleshooting for new Senior Administrative Officers, Lease Administrative Officers, Lease Assistants (property based) and Property Managers.
- Handles daily lessee concerns, lease contract administration and tenant relation activities
- Coordinates with the Property management team, Audit Team, Billing and Collection, Architecture and Engineering team on the Store Renovation/Technical Meeting and Pre-operations Meeting.
- Coordinate with the Head office team of the lessee for Billing and Collection and lease renewal concerns.
- Coordinates with the IT – POS team with regards to monitoring of Daily sales submission of the Percentage leases.
- Conducts monitoring and ocular inspection in the property concerned to monitor lessee compliance and adherence to the contract of lease.
- Reports to the Property Manager and Facilities manager for any issues on the leased space (i.e. faulty aircon, leaks, store complaints)
- Conducted and supported Marketing efforts
- Assertively conducted actual research of competitor malls within 5 to 10 KM radius. Created database for Retailers and Food and Beverage (New and Existing concept).
- Assigned as the OIC Lease Administration for the Responsible for the efficient processing, documenting, recording, and filing of all lease transactions of new and existing lessees based on approved SOPs on economic terms and conditions.
- Supports the Leasing Gross Leasable team and Vertical Gross Leasable team in all its documentation needs to facilitate closing of the leases with prospective lessees including immediate preparation of Lease Proposals to preparation of sales collaterals and Floor plans.
- Supervises the Lease Admin assistants on accurate and timely encoding thru SAP of all lease transactions; and ensures consistency of the soft and hard copies of all Lease documents. Also supervises the Leasing Research for the mall competitor checks
- Provides helpdesk, troubleshooting, access recommendations, additional fields with tax definitions as may be required, scripts for SAP Real Estate module; and basic Materials Management module.
- Final audit of virtual contract in SAP before unblocking, prior to issuance of official receipt in Collection Department and printing of hard copies in Leasing Documentation Department.
- Prepares all necessary reports (Monthly / Quarterly / Annual Production Report, Vacancy Report / Occupancy Report based on Effectivity of Lease, Termination report and Other reports as may be required
- Responsible for the updating of department manuals and procedures, effective implementation of company policies, rules and regulations, as well as the discipline, attendance, work performance, training and development of all personnel under Office Admin and Lease Documentation Unit (Lease Admin Assistants and Lease Admin Officers)
- Responsible for the facilitation of company-sponsored benefits, privileges, and activities, within the department, including annual physical examinations, health card-sponsored activities, team building, Christmas party, corporate social responsibility activities.
- Determine staffing requirements and prepare Personnel Requisition if needed, preparation of updated Table of Organization.
- Orient and train staff on Leasing Business Process and basic Leasing Module in SAP.
- Conducted due Diligence as to profiling of prospective lessees, creates appointment with SEC to secure authentic digital copies of Incorporation documents.
- Built a databank of competitor malls as a whole as reference for lead generation
- Built a databank for top 40 BPO and recent closed deals in commercial leasing industry. Generated leads on the broker groups and has continuously established connections for future transactions
- Built a Retailers databank.
- Conducted customer profiling for the business mix improvement.
- Conducted the Fire Station study incoordination with BFP for a proposed Fire Station project
- Actively participates in Retailers and Franchising events/ exhibits as part of data gathering and serves as lead to prospective lessees.
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Economics
Graduation Date:
March 26, 2012
Located In:
Philippines
License and Certification: :
Civil Service Career Eligible
Skills
ADVANCED ★★★
-
SAP, Documentations, Document Formatting, Administrative Support, Data Entry, Email management, Market Research, Market Survey,
INTERMEDIATE ★★
-
Microsoft ToolsOffice 365Office AdministrationLead Generation
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Broadband
- Hardware Type: Laptop
- Brand Name: ACER Aspire A315-42G
- Processor: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx 2.60 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $9.94/hr
Edrome
Candidate ID: 422372
ADVANCED
-
Data Analysis, Calendar Management, Process Improvement, Quality Assurance...
INTERMEDIATE
-
Presentations, Graphic Design, Video Editing...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- Ed has been working since 2014 and has handled roles such as Customer service Representative, educator, Quality Specialist and Subject expert matter within BPO and educational industries.
- He honed his skills in Inbound call management, Bills processing, Data Analysis, Calendar Management, Calendar management, audio transcription, Troubleshooting, phone support, root cause analysis, process improvements, Quality assurance, and handling escalated calls.
- Handled telco and IT accounts and was able to take 50-75 inbound calls a day.
- Well versed with Software tools such as:
- Microsoft 365
- Power BI
- ring central
- Zendesk basic
- Aloware
- Avaya
- Air call
Employment History
CSR / SME / Global Partner Support Specialist / Quality Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2018 to April 2021 (34 Months)
Duties and Responsibilities:
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Providing knowledge, resources and information to support agents.
- Address customers concerns accurately and timely.
- Assist advisors with material request and account updates.
- Provide assistance to Tier 0 partners in transitioning to the new partnership platform.
- Assist partners in creating/modifying their business model according to Microsoft’s standards.
- Participates in design of call monitoring formats and quality standards.
- Performs call monitoring and provides trend data to site management team.
- Uses quality monitoring data management system to compile and track performance at team and individual level.
- Performs monitors of customer care email responses.
- Participates in customer and client listening programs to identify customer needs and expectations.
- Provides actionable data to various internal support groups as needed.
- Coordinates and facilitates call calibration sessions for call center staff.
- Provides feedback to call center team leaders and managers.
- Prepares and analyzes internal and external quality reports for management staff review.
- Perform other duties as assigned.
Teacher I
Industry:
Education
Employment Period:
April 2017 to March 2018 (11 Months)
Duties and Responsibilities:
- Keep the classroom under control.
- Develop lesson plans.
- Establish and enforce a set of rules for the classroom.
- Keep parents updated on their child's progress.
- Prepare students for standardized tests.
- Monitor the halls in between classes.
- Encourage students to learn as much as they can.
- Recognize problematic behavior in students.
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2014 to May 2015 (12 Months)
Duties and Responsibilities:
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
Executive Administrator
Industry:
Property / Real Estate
Employment Period:
July 2021 to October 2024 (39 Months)
Duties and Responsibilities:
- Served as an Executive Administrator, managing transaction coordination, listing updates via Bright MLS, and contract creation.
- Handled lead generation, social media management, and clerical tasks to support real estate operations efficiently.
Sales Administrator
Industry:
Property / Real Estate
Employment Period:
September 2022 to July 2023 (9 Months)
Duties and Responsibilities:
- Streamlined client communication and marketing operations through REX Software, Adobe Suite, and Wix, managing campaigns, databases, and digital materials.
- Oversaw social media, advertising, and reporting to enhance engagement and support sales initiatives.
Business and Administrative Assistant
Industry:
Consulting (Business & Management)
Employment Period:
August 2023 to December 2024 (16 Months)
Duties and Responsibilities:
- Provided essential administrative support, including document preparation, data entry, and onboarding, while also coordinating customer relationship processes.
- Contributed to marketing efforts by creating collateral, managing digital content, and ensuring consistent branding across all platforms.
Education History
Field of Study:
Education/Teaching/Training
Major:
Mathematics
Graduation Date:
April 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Data Analysis, Calendar Management, Process Improvement, Quality Assurance, Social Media Management, Customer Service, Administrative Support, Office Administration,
INTERMEDIATE ★★
-
PresentationsGraphic DesignVideo Editing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Dell
- Processor: Ryzen 5
- Operating System: Windows 10
All-inclusive Rate: USD $8.39/hr
Choleen
Candidate ID: 422110
ADVANCED
-
Training, Sourcing, Interviewing, Lead Generation...
INTERMEDIATE
-
Human Resource Management...
Median Rate
$8.39
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.39 per hour or $USD 727.44 per month
Full Time: $USD 8.39 per hour or $USD 1454.88 per month
Remote Staff Recruiter Comments
- Choleen has been working since 2018 and has handled roles such as Human Resource coordinator and training specialist within bakeshop chains.
- She honed her skills in Onboarding, training management, Timekeeping, 201 files management, organization, Sourcing, CV formatting, lead generation, coordination, posting of job advertisements, interview, and process government mandated government.
- She has part-time work experience with a US client.
- She is versed in Software tools such as:
- Jobstreet
- Indeed
- MS Word excel
- MS PowerPoint
- Google sheets
- Linked in sales navigator
Employment History
Human Resource Coordinator
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
August 2018 to January 2020 (17 Months)
Duties and Responsibilities:
- Assisting in the recruitment, onboarding and training ofemployees
- Answers employees requests and questions
- Timekeeping for North Luzon Bakeshop Employees
- Strategize plans for retention of employees
- Keeps, manage, and organize 201 File
Training Specialist
Industry:
Food & Beverage / Catering / Restaurant
Employment Period:
January 2020 to January 2021 (12 Months)
Duties and Responsibilities:
- Identifying training needs
- Create modules based on the employees needs
- Provide training for bakeshop and office employees
- Assist in newly opened bakeshops
Content Moderator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2021 to October 2021 (9 Months)
Duties and Responsibilities:
- Ensure that items are placed in the right category, are free from scams, doesn't include any illegal items
- Check all content – from images to videos and from articles to multimedia files – that you can see on social media sites, online forums, and other online community platforms are fit for general public consumption.
Learning Experience Leader
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2021 to Present
Duties and Responsibilities:
- Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
- Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
- Accomplish projects and motivate trainees through effective training;
- Continuously improve training programs and the other learning opportunities across the organization;
- Amend and revise programs as necessary for them to adapt to the changes occuring in the work environment;
- Act as the content expert, and maintain relevant training documents and training materials for training conducted;
- Develop and create effective induction programs;
Education History
Field of Study:
Psychology
Major:
Psychology
Graduation Date:
March 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Training, Sourcing, Interviewing, Lead Generation, Timesheet Management, Administrative Support,
INTERMEDIATE ★★
-
Human Resource Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Cable
- Hardware Type: Laptop
- Brand Name: Aspire
- Processor: Intel Core I5
- Operating System: Windows 8
All-inclusive Rate: USD $9.94/hr
Rennica
Candidate ID: 421832
ADVANCED
-
Xero, QuickBooks, Accounting System, Accounts Payable Management...
INTERMEDIATE
-
Microsoft...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- Rennica is a Certified Public Accountant in the Philippines with 7 years of hands-on experience in financial administration. She is a freelance Accountant/Bookkeeper to a US-based client, allotting 4-5 hours per day in a flexible setup.
- At present, she is a part-time Accountant for an automotive company in Australia through Remote Staff.
- She is proficient in performing the following:
- Bookkeeping
- Financial Analysis
- Journal Entries
- Reconciliation
- Budgeting and Planning
- Accounts Payable
- Accounts Receivables
- Fixed Asset Management
- Payroll,
- Financial Closing
- Management reporting
- Tax filing
- She is a user of Xero, QuickBooks Online, and MS 365 (Outlook, Excel, Word).
- She is knowledgeable in Australian GST.
- She can start immediately and is amenable to working any day-shift part-time position
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Rennica is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rennica will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
Freelance Bookkeeper/Accountant
Industry:
Accounting / Audit / Tax
Employment Period:
January 2021 to April 2023 (26 Months)
Duties and Responsibilities:
- Ensure accuracy, completeness and on time reporting of Financial statements of clients through XERO and QBO
Manager for Finance, HR and Admin/Compliance Officer
Industry:
Employment Period:
August 2016 to March 2021 (55 Months)
Duties and Responsibilities:
- Ensure accuracy of Financial Records from recording to Management reporting
- Ensure compliance to tax filing and payments and government requirements
- Managing Human Resource and Admin responsibilities of the organization
Accounting Supervisor
Industry:
Construction / Building / Engineering
Employment Period:
January 2016 to August 2016 (7 Months)
Duties and Responsibilities:
- Ensure completeness of financial record and financial reporting
- Compliance with all government filings and tax payments
Accountant
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
May 2023 to March 2024 (10 Months)
Duties and Responsibilities:
- Xero Accounting
- General Accounting
- Cash Flow
- Prepare budget forecasts
- Preparing and publishing financial statements
- Comply with financial policies and regulations
- Participate in the regular meeting
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
May 13, 2013
Located In:
Philippines
License and Certification: :
Certified Public Accountant
Skills
ADVANCED ★★★
-
Xero, QuickBooks, Accounting System, Accounts Payable Management, Accounts Receivable Management, Bank Reconciliation, Accounting, Accounting Reconciliation, Billing, Budgeting,
INTERMEDIATE ★★
-
Microsoft
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $3.75/hr
Diana
Candidate ID: 421043
ADVANCED
-
Google Maps, Google Calendar, Google Drive, Customer Service...
INTERMEDIATE
-
Microsoft PowerPoint, Microsoft Word, Zendesk, Gmail...
Median Rate
$3.75
$3.75
if $1 = PHP52
$3.75
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 3.75 per hour or $USD 324.84 per month
Remote Staff Recruiter Comments
- Diana has over 4 years of work experience mostly within BPO industries.
- She gained skills in the following:
- Customer Service & Support
- Technical Support
- Chat Support
- Email Support
- She handled accounts related to medical, insurance and more catering clients mostly based in the US
- She is pretty much confident already with handling any customer concerns, doing basic troubleshooting, even handling irate clients.
- Adept with using tools such as MS Word & PowerPoint
- She is available to start immediately
Predictive Index Behavioral Profile - Operator
Strongest Behaviors
- Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
- Tolerant, easy-going, and uncritical in getting along with others. A focused listener.
- Works steadily at an even pace; most productive with fewer interruptions.
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Diana has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Diana will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2017 to January 2018 (4 Months)
Duties and Responsibilities:
- Checking the availabilities of their medication in different pharmacies.
- Verifying their prescriptions.
Technical Support Representative/ Chat Support/ Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2018 to May 2021 (34 Months)
Duties and Responsibilities:
- Assisting the students and instructor to access the website and do their assignments.
- Helping the customer to check their network service.
Education History
Field of Study:
Education/Teaching/Training
Major:
Computer Education
Graduation Date:
June 13, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Google Maps, Google Calendar, Google Drive, Customer Service, Customer Support, Customer Handling, Chat Support, Email Support, CRM, Salesforce CRM,
INTERMEDIATE ★★
-
Microsoft PowerPointMicrosoft WordZendeskGmail
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 36.50, Upload: 44.31
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Intel
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $12.53/hr
Sherwin
Candidate ID: 421039
ADVANCED
-
Office 365, Order Entry, Order Management, Order Processing...
INTERMEDIATE
-
SAP, AS/400 iSeries, Business Card Design, Budgeting...
Median Rate
$12.53
$13.18
if $1 = PHP52
$16.00
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 12.53 per hour or $USD 2171.08 per month
Remote Staff Recruiter Comments
- Sherwin is working professionally since 2009 through different industries such as Business Process Outsourcing and Marketing Industry.
- He is able to work with data to be provided to the Sales Managers on a regular basis. He is compiling data for PO management, supply chain and sales.
- He had worked with several industries including IT, furniture, e-commerce.
- He is well versed with the following roles:
- Digital Marketing
- Marketing Management
- Sales and Account Management
- Customer Service
- He is also adept in using the following tools:
- AS400
- SAP
- SharePoint
- Salesforce
- Microsoft Excel (10/10)
- GSuite
- SQL
- He is passionate towards work and willing to learn.
- He can start working with 30 days notice.
Predictive Index Behavioral Profile - Artisan
Strongest Behaviors
- Strongly formal and reflective; a cool, sometimes withdrawn person who’s often deep in thought. Very skeptical of new people, requires substantial “proof” to build trust in someone.
- Extreme precision, sometimes perfectionistic; strong follow-through to ensure tasks are completed exactly in accordance with quality standards.
- Nearly exclusive focus on technical, rather than social issues. Very disciplined, specific thinking about what needs to be done, how to do it perfectly, and how to avoid pitfalls. Makes and checks an execution plan that is followed literally.
Behavioral Summary
Sherwin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Sherwin plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
LISTENER CARE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2009 to December 2011 (24 Months)
Duties and Responsibilities:
- Took inbound calls and provided first call resolution
- Technical Support
- Billing and Customer Retention
- New Products and Services Roll Out
SENIOR ACCOUNT SERVICE MANAGER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2011 to July 2018 (78 Months)
Duties and Responsibilities:
- Order Fulfilment / Purchase Order Management
- End-to-end Supply Chain
- Sales Support
- Product Specialist
- End-to-end Customer Service
- Process Documentation
- Reports Generation
- SME, Process Improvement
- Consultant, Business Continuity Plan
- Coach, Performance Improvement/Development
- Officer, First Level Escalations
- Lead, Echo Training
- Facilitator, Monthly Operations Meetings
- Trainer, New Hire Development Plan
ACCOUNT SERVICE MANAGER
Account Management:
- Order Fulfilment / Purchase Order Management
- End-to-end Supply Chain
- Sales Support
- Product Specialist
- End-to-end Customer Service
- Process Documentation
- Reports Generation
- Lead, Product Certification
- Lead, Business Continuity Plan
CONSUMER SUPPORT
Customer Service Duties:
- Provide timely consumer service support to end-user of various product information (cost, availability, warranty, etc.) thru phone and email support
- Assist consumers where to buy the products
- Refer consumers to accredited installing companies to meet their unique design needs
- Process replacement order requests in AS400/CRM to meet consumer satisfaction
- Timely escalation to supervisor/manager for timely customer requests
- Process refunds for online purchase whenever needed
- Inform consumers regarding company policies and procedures when asked
- Assist consumers on accurate product installation within standard information & specification
- Delegate emails among the team
- Daily, weekly and monthly reports generation to supervisor, operations manager and national sales manager
Project Management:
- Lead Generation Specialist
- Product Gallery
- Associate Product Training
- Lean 6 Sigma Auditor (for business excellence and performance)
ACCOUNT MANAGER
Industry:
Employment Period:
August 2018 to September 2020 (25 Months)
Duties and Responsibilities:
CLIENT EXECUTIVE
- Client support for current and new products and services
- Support New Client On-Boarding
- Data and record management and maintenance
- Sales and Marketing
- Create Process Documentation and Improvement
- Reports Generation
- Collaborated with other departments to provide customer solutions
ACCOUNT MANAGER
- Act as the lead point of contact for any and all account related matters
- Identify and grow opportunities within the assigned region
- Initiate regular communications with prospects and existing clients while successfully presenting features and benefits of products / services
- Effectively diagnose the suppliers’ needs & be able to provide specific & strategic recommendations on how issues may be resolved or how their business can further grow
- Provide timely market & customer feedback to other departments
Senior Ordering Associate
Industry:
Oil / Gas / Petroleum
Employment Period:
September 2020 to December 2025 (62 Months)
Duties and Responsibilities:
- Document order entry and resolution in Salesforce.com (SFDC).
- Order Processing (Masters of SAP system and processes)
- Daily Team Operations (Workload Capacity and Admin Tasks)
- Cross Functional Collaboration (Billing, Distribution, Logistics, Aviation, Marine)
- Lead Learning Development and Team Performance
- Calendar Management
- 100% Completion Rate of Process Documentation
- 100% Completion Rate of Salesforce Knowledge Articles (Ordering Processes)
- Salesforce Macros (Time Savings: 26-87%)
- Salesforce Individual & Team Productivity Dashboard
- Salesforce Case Distribution Automation (Time-Savings: 97%)
- Salesforce Customer Master Profile UI Improvement (Time Savings: 3 sec/search)
- Process Certification (Result: 100% Onboarding)
- Lead Operational Excellence and Client and Team Monthly Meeting
- Automation Menards Plant Contact (Time Savings: 25.20 mins/yea)
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
March 29, 2008
Located In:
Philippines
License and Certification: :
November 2008 Nursing Board Exam Passer
Skills
ADVANCED ★★★
-
Office 365, Order Entry, Order Management, Order Processing, Order tracking, Ordering Software, Inventory Management, Inventory Monitoring, Customer Experience, Customer Handling, Customer Service, Customer Service Management, Account Management, Data Analysis, Data Collection, Data Entry, Data Encoding, Data Management, Report Writing, AS/400 iSeries, Process Improvement, Process architecture, Salesforce.com, Salesforce CRM, Business Analysis, Client Presentations, Client Relations, Client Servicing, Client Support, Client Development, Writing, Transcription, Windows applications, Internet Explorer, Google Apps, Marketing, SEO, Web Content Management,
INTERMEDIATE ★★
-
SAP, AS/400 iSeriesBusiness Card DesignBudgetingBusiness DevelopmentInventory Management
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DELL
- Processor: Intel(R) Core (TM) i5-4310U
- Operating System: Windows 8
All-inclusive Rate: USD $19.24/hr
Joeld
Candidate ID: 420971
ADVANCED
-
VMware, MySQL, Windows PowerShell, Bash...
INTERMEDIATE
-
Continuous Integration, Citrix, Microsoft Hyper V Server...
Median Rate
$19.24
$20.39
if $1 = PHP52
$25.38
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 19.24 per hour or $USD 3334.91 per month
Remote Staff Recruiter Comments
- Joeld is a DevOps Team lead with more than Seventeen (17) years of work experience in the IT Industry supporting local and global users.
- He has expertise in the following:
- Build and deploy applications in the cloud.
- Deploy containerized apps using Racher and Helm charts.
- Design and implement cloud services support operations.
- Managing windows, Linux and cloud servers/infrastructures.
- Manages VMWare and Citrix
- Manage CI/CD pipelines but no experience in creating from scratch.
- Managing AWS infrastructure and multiple AWS accounts.
- He has great experience and application of various AWS Services such as EDS, document DB, RDS,S3,Lambda, Route 53, Cloud Formation and EC2. He has expertise in using Terraform. He has experience in scripting where he used PowerShell for Windows, Bash for Linux.
- He is also proficient in the following technologies or applications:
- Database: MySQL
- Server : Windows and Linux (CentOS, Ubuntu)
- Amazon Linux 1 and Amazon Linux 2
- Virtualization Tools: Hyper-V and VMWare
- Lambda
- Terraform
- AWS
- Ansible
- Azure DevOps
- Docker & Kubernetes
- BitBucket
- Available to start ASAP and open for Full time position
Strongest Behavior
- Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
- Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
- Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
Joeld is independent and individualistic in thinking and behavior. He has strong ideas and opinions and expresses them with confidence and certainty.
Having a willingness to take risk, he is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.
In expressing and acting on their ideas, he is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. He is very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.
Employment History
Senior DevOps/Cloud Engineer
Industry:
Stockbroking / Securities
Employment Period:
October 2022 to May 2023 (7 Months)
Duties and Responsibilities:
- Designing and implementing Development Operations standards around all major assets
- Participating in Architecture Reviews and Security audits
- Contributing to the improvement of development operations processes
- Work with the product team to ensure that requirements are clearly defined
- Work with all areas of the business to ensure that the goals and objectives of the company are met
System and Network Administrator
Industry:
Employment Period:
January 2008 to October 2009 (20 Months)
Duties and Responsibilities:
- Setups and implements IBM Cognos TM1 Production Server
- Performs server’s system and network monitoring
- Facilitates Server’s connectivity in the Oracle databases
- Facilitates testing of reports (UAT)
- Facilitates the upgrade and migration of SAP Business Objects Production and Development Server in Red Hat Enterprise Linux platform
- Secures server’s connectivity to Sybase ASE database
- Performs testing of Universe and WEBI creation
- Facilitates migration of IBM Cognos TM1 server
- Performs testing of Cube, Dimension and Element creation using Turbo Integrator
- Facilitates the setup and implementation of Business Objects Production & Dev Servers
- Performs setup and management of clients and its connection to the BOBJ Servers
- Performs testing of Universe and WEBI creation
System and Network Admin
Industry:
Education
Employment Period:
March 2013 to March 2015 (23 Months)
Duties and Responsibilities:
- Build Infrastructure from Scratch Accomplishments:
- IPLC (Point to point connection from China to Ortigas Data Center)
- Build Data Center (Ortigas Main Office)
- IT infrastructure (LAN, WLAN, LAN interconnection for 3 Offices in Ortigas, Point to point connection Ortigas and Baguio office)
- 5 Leased lines, 2 DSL, Firewall (Fortinet), Cisco Routers and Switches, VLANs
- Active Directory with 300+ Computers and 300+ Users, FTP Server with 2000+ users, File server, Backup, Storage Management, Disaster and Recovery Management, Service Continuity Management
- Inventory and Asset Standards (Asset and Financial Management)
- Incident and Problem Management, SLT and SLA, Configuration Management, Change Management
- VMWare, VPN Server & Client connections and Remote Support and Ticketing System
- Video Conferencing (China, Ortigas and Baguio) 3. Build Baguio Office
- IT infrastructure (LAN, WLAN, Point to point connection Baguio and Ortigas)
- 2 Leased Lines, Firewall
- Active Directory with 100+ Users, File Server 4. VPS (Virtual Private Server) implementation 5. Site to site VPN Connection Ortigas and Baguio Offices Project Management Roles and Responsibilities
- Helps the in directing and getting senior management’s approval for a project.
- Facilitates in starting, initiating and developing a project brief and plan and secure authorization. Identifies project schedule and budget.
- Controls project stages, secures project is on time and on budget. Generate end stage report, next stage plan and exception plan
- Manages deliverables and stage boundaries, creates work packages and summarizes completed work packages. Seeks authorization to proceed every stages of a project.
- Closes a project, premature close, creates closure recommendation, end of project results, and authorizes project closure and
DevOps Team Lead
Industry:
Computer / Information Technology (Software)
Employment Period:
July 2018 to September 2022 (50 Months)
Duties and Responsibilities:
- Leads the Cloud Services and DevOps Team
- End to end client deployment and support for company Cloud Services
- Responsible for the up-time of the cloud (AWS) infrastructure platform supporting core business infrastructure
- Build infrastructure as Code using Ansible and Cloudformation
- Deploy containerized app (Docker and Kubernetes) using Rancher and Helm charts
- Design and implement cloud services support operations
- Day to day engagement with onshore cloud services team, end users, technical leads, all levels of management and 3rd parties in the areas of continuous deployment; the translation of requirements and in ensuring solutions are fit for implementation and purpose.
- Perform real time monitoring and system health checks.
- Investigate, resolve or escalate system issues.
- Delivery daily health checks.
- Contribute to enhancing existing health checks and processes across the IT environment and application deployment tasks.
- Undertake analytical assignments on areas of operational difficulty and critical need.
- Ensure compliance with IT security and build standards.
- Provide input to trend analysis on the quality and availability of the managed environments.
- Manages AWS Infrastructure (Prod, UAT, DEV, etc.).
- Manages multiple AWS accounts.
- Cost management for all AWS accounts.
- Initiates and contributes in automating/simplifying repetitive task
Infrastructure Site Reliability Engineer
Industry:
Employment Period:
February 2017 to July 2018 (17 Months)
Duties and Responsibilities:
- Responsible for the uptime of the infrastructure platform supporting core business Infrastructure.
- Hands on role with responsibility for daily support tasks, delivering health checks and monitoring tools (Splunk, App Dynamics, UIM Nimsoft)
- Day to day engagement with their onshore infrastructure team, end users, technical leads, all levels of management and 3rd parties in the areas of continuous deployment; the translation of requirements and ensuring solutions are fit for implementation and purpose.
- Perform real time monitoring and systems health checks.
- Investigate, resolve or escalate systems issues.
- Delivery daily health checks.
- Contribute to enhancing existing health checks and processes across the IT environment and application deployment tasks.
- Undertake analytical assignments on areas of operational difficulty and critical need.
- Ensure compliance with IT security and build standards.
- Provide input to trend analysis on the quality and availability of the managed environments.
- Manages 2000+ servers (Physical and Virtual)
- Manages data centers and three vCenter infrastructure.
- Manages Citrix infrastructure.
- Automating and simplifying manual and repetitive tasks.
- Manages Windows and linux servers such as Active directory, DNS, etc.
- Maximizes simplicity and manageability of infrastructure using Puppet, Chocolatey and other tools.
- Manages Cisoc AP, switches, router and firewalls.
- Manages windows and linux patching and deployments.
- Manages AWS Cloud Infrastructure such as EC2, S3 bucket, security groups, and Route53.
- Transforms and accelerate the way organizations develop, deploy, monitor, and maintain applications.
- Focuses on application reliability and performance at scale.
- Fixes application issues in production, ensuring that minor errors don't cause a major business problem
IT Operations Officer
Industry:
Computer / Information Technology (Software)
Employment Period:
March 2015 to February 2017 (23 Months)
Duties and Responsibilities:
- Manages citrix infrastructure, citrix director, update citrix image/vdisk.
- Create scripts for task simplification and automation.
- Monitors and manages 1000+ servers, server services and network devices.
- Responsible for the administration and level 1 to level 3 management and support for the Oberthur infrastructure and its core components such as WAN, Active Directory, Exchange, Sharepoint, Communicator, AX Dynamics, Remote Desktop Services, Citrix XenApp Delivery Services, Clustering etc.
- Provisioning, deploys and manages Windows 2003, 2008, Solaris and Linux servers in VMware vCenter
- Implements and review IT security policies (compliance, virus removal, unauthorized software removal, proxy whitelisting/block listing)
- Performs system housekeeping (account and file system management, event logs, patch management, etc.)
- Performs internal and external vulnerability and firewall audit.
- Provides day-to-day operational supervision in a 24x7x365 Global enterprise-class infrastructure.
- Ensures maximum availability for all hosted environments by leveraging VMware, Veeam backup, BackupExec and other tools.
- Plans, executes, evaluates, and coordinates Incident and Problem Management, Service Delivery Management, Change Management, Disaster Recovery, Business Continuity and Availability Management.
- Installs and configures Development and Production Web Servers (Apache/IIS), Database Servers (MS SQL Server) and Application Servers running 3rd party and in- house software.
- Task automation via powershell scripting
- Manages Virtual Firewalls and performs Server hardening.
- AWS Proof
System and Network Administrator
Industry:
Education
Employment Period:
March 2013 to March 2015 (23 Months)
Duties and Responsibilities:
- Secures, manages and monitors availability of all company servers (AD, HRIS, File Server, FTP Server etc.).
- Implements, audits and update policies in company’s FortiGate 300A, 240D, 200B and 80C Firewall.
- Responsible for the administration of AD, DHCP, DNS, Application, HRIS and file servers.
- Manages and configures network printers/scanners/copier.
- Facilitates level 1 to 3 network, hardware and software support.
- Maintain account, server and firewall logs and disaster recovery management.
- Coordinates with hardware and software vendors and ISP.
- In-charge of outsourcing IT resources in setting up 51Talk’s Manila office.
- Manages outsourced IT resources through task delegation and ensures SLA are met.
- Addresses operational issues and concerns in a timely fashion
- Ensures operational excellence and excellent customer services.
- Oversees operational budget, costs, risks and audit activities.
- Evaluates current operational strategies and recommends improvements.
- Generates operational reports for management as n
Assistant Operations Manager
Industry:
Employment Period:
November 2009 to March 2013 (40 Months)
Duties and Responsibilities:
- Secures uptime of all company servers (Email, Oracle Financials, etc.).
- Manages company’s DNS server, webmail server and spam using IronPort C150.
- Manages and update policies in company’s FortiGate 300A Firewall
- Manages and configures network printers/scanners/copier.
- Facilitates end-user network, hardware and software support.
- Performs daily and weekly backup of company’s important data to tape drives using Veritas Net Backup.
- Secures the access to the servers in the data center.
- Maintain and support the DTI BNRS Server and performs helpdesk support.
- Assist Operations Manager in supervising daily operations of organization.
- Address operational issues and concerns in a timely fashion.
- Supervise operations team to ensure operational excellence & excellent customer services.
- Oversee operational cost, risk and audit activities.
- Coordinate with General Manager in different operational issues and promotional activities.
- Evaluate current operational strategies and recommend improvements.
- Generate operational reports for management as needed.
System and Network Administrator
Industry:
Employment Period:
January 2008 to January 2009 (11 Months)
Duties and Responsibilities:
- Performs hardware, software and network upgrades using MS Windows 2003 Enterprise Edition based network.
- Responsible for implementing and maintaining system security and configurations of the four (4) company servers while providing IT support which includes planning, software and hardware configuration.
- Plans, setups, implements and manages network design, configuration and topology in a combined wired and wireless network.
- Setups and manages wireless router and Wireless Access Points (WAP), DHCP server, DNS server, Proxy server, Exchange server, Firewall and Active directory.
- Manages company web mail server (e.g. user account and mail forwarders).
- Creates and manages virtual systems such as VMWare Server, VMWare Workstations and MS Virtual PC.
- Plans, implements and manages files and data backup and recovery systems.
- Studies, evaluates, and recommends new software and hardware that are essential for the company’s need.
- Reviews and revises company’s IT policies.
- Installed and configured more than 40 facility workstations/laptops while providing IT support to all end users to ensure efficient system usage.
- Provides quarterly audit of hardware and software upgrades and changes.
- Manages and supervises support team by scheduling tasks and assignments to team members
- Orients new employees for the company’s IT policies.
- Setups and migrates IBM Cognos TM1 server and Business Objects Production server for the company’s client facilities.
- Installation of Business Objects in a Windows and Linux environment
Operations Engineer
Industry:
Banking / Financial Services
Employment Period:
June 2007 to September 2007 (2 Months)
Duties and Responsibilities:
- Setups hardware and software upgrades of the main office and all branches in Luzon.
- Responsible for desktop, printer, network and application support in the main office as well as branches in Metro Manila and provinces.
- Setups server and teller’s workstations in different branches in the Metro and Luzon.
- Reports problems encountered, and solutions made.
- Setups backup systems to all essential files and data of the company.
- Setups emails (MS Outlook) and printers with user security.
- Supports branches remotely.
Education History
Field of Study:
Engineering (Computer/Telecommunication)
Major:
Computer/ Telecom Engineering
Graduation Date:
January 2, 2007
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
VMware, MySQL, Windows PowerShell, Bash,
INTERMEDIATE ★★
-
Continuous IntegrationCitrixMicrosoft Hyper V Server
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 16.83, Upload: 6.08
- Internet Type: Broadband
- Hardware Type: Desktop
- Brand Name: Custom
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $5.81/hr
Kristine
Candidate ID: 420861
ADVANCED
-
Video Editing, Adobe Premiere Pro, Adobe After Effects, MailChimp...
INTERMEDIATE
-
Graphic Design, Web Design, Social Media Management, 3D Modeling...
Median Rate
$5.81
$5.96
if $1 = PHP52
$6.63
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Remote Staff Recruiter Comments
Kristine is a skilled video editor with nearly two years of professional experience, primarily focused on creating short-form content for social media. She has worked with a digital marketing company that serves small businesses across various industries, including real estate, salons, car dealerships, gyms, and immigration services. Her experience has equipped her with a versatile editing style, allowing her to tailor content to different business needs.
- Kristine is proficient in Adobe Premiere Pro, which she considers her primary editing tool.
- She also has a basic working knowledge of DaVinci Resolve and Adobe After Effects.
- She is familiar with action reels, particularly in the context of sports and gym-related content, and has experience using techniques such as speed ramping, jump cuts, and match-on-action editing to create dynamic, fast-paced videos.
- Her approach to editing involves selecting background music first to align transitions with the rhythm of the video, ensuring a visually appealing final output.
- She has worked with high frame rate footage and initially faced technical limitations due to her previous device, but after upgrading her equipment, she was able to work more efficiently.
- Additionally, she has experience working with cloud-based file management systems like Dropbox for receiving and organizing raw footage.
- Portofolio: Kristine's Sample Videos
- She is able to start immediately.
Strongest Behaviors
- Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Kristine is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. She has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner.
Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Inbound Customer Service
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2020 to May 2021 (12 Months)
Duties and Responsibilities:
- Provided assistance to U.S. and Canadian customers regarding their Amazon orders, ensuring timely resolution of inquiries and issues.
- Delivered high-quality support by addressing concerns related to shipping, tracking, returns, and product inquiries.
- Maintained customer satisfaction through effective communication and problem-solving skills.
Executive Virtual Assistant
Industry:
Law / Legal
Employment Period:
January 2022 to December 2022 (11 Months)
Duties and Responsibilities:
- Tasked for email marketing using MailChimp and ConvertKit; created landing pages using those.
- Created graphics using Canva and Adobe Photoshop and edited videos using Adobe Premiere Pro.
- Generated captions for social media posts using ChatGPT and Hootesuite.
- Scheduled social media posts using Buffer, Planable, Hootesuite, and Facebook Business Suite.
- Created websites and edited web pages through Wix.
- Works here: https://drive.google.com/drive/folders/1gjIfglKHdgHUnMXkENkn9gJ43WEzJ0kq?usp=sharelink_
- Created forms using Typeform and Fillout.
Virtual Assistant focusing on Video Editing
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2023 to October 2024 (21 Months)
Duties and Responsibilities:
- Edited Social Media Reels (TikTok, Instagram, Facebook) for different small businesses such as real estate, immigration business, construction skills training, gyms, restaurants, salons, and more.
- Used Adobe Premiere Pro as the main video editing tool but also used Adobe After Effects and DaVinci Resolve.
- Edited graphics through Canva and Adobe Photoshop.
- Edited and created web pages through Wix.
- Scheduled videos and posts through Later and generated captions for them using ChatGPT.
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Bachelor in Multimedia Arts
Graduation Date:
December 14, 2026
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Video EditingAdobe Premiere ProAdobe After EffectsMailChimp
INTERMEDIATE ★★
-
Graphic DesignWeb DesignSocial Media Management3D Modeling
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/17343907500
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Macbook Air
- Processor: Apple M2
- Operating System: MacOS X
All-inclusive Rate: USD $5.81/hr
Marlyn
Candidate ID: 420750
ADVANCED
-
Administrative Skills, Administrative Support, Operations Management, Sales Management...
INTERMEDIATE
-
Administrative Support, Operations Management, Customer Experience...
Median Rate
$5.81
$5.96
if $1 = PHP52
$6.63
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 5.81 per hour or $USD 503.63 per month
Remote Staff Recruiter Comments
- She has an experience working as a Customer Service Representative, Account manager and Team lead to one of the biggest Contact Center in the Philippines
- She conducted coaching for Leads sales goals
- She provided Assistance as a Freelance general admin assistant and Executive assistant for more than 3 years
- Her tasks as a Virtual Assistant are email distribution, Calendar management, Marketing and sales campaign and Social media campaign, data mining, Documentations
- She is familiar and knowledgeable with WordPress, SEO, Google Applications, Microsoft Office
Employment History
EXECUTIVE ASSISTANT / VIRTUAL ASSISTANT
Industry:
Employment Period:
May 2021 to May 2021 (0 Months)
Duties and Responsibilities:
- General administrative task
- Reporting
- Sales and Marketing
TEAM MANAGER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2018 to December 2018 (6 Months)
Duties and Responsibilities:
- Escalation Team
- QA Monitoring
- Conduct SMART Coaching
- Reporting
TEAM MANAGER
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2005 to April 2017 (137 Months)
Duties and Responsibilities:
- Handling Team
- Conduct SMART Coaching
- Reporting (KPI's)
- SLA Report
Education History
Field of Study:
Computer Science/Information Technology
Major:
COMPUTER SCIENCE
Graduation Date:
March 20, 2000
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Skills, Administrative Support, Operations Management, Sales Management, Market Research, Customer Experience, Software,
INTERMEDIATE ★★
-
Administrative SupportOperations ManagementCustomer Experience
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 12.47, Upload: 8.10
- Internet Type: Broadband
- Hardware Type: Laptop
- Brand Name: Fujitsu
- Processor: Intel Core I5
- Operating System: Windows 10
All-inclusive Rate: USD $6.84/hr
Reymar
Candidate ID: 420257
ADVANCED
-
Social Media Management...
INTERMEDIATE
-
Data Entry, Facebook Ads...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.84 per hour or $USD 593.15 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
- RC has over 4 years of work experience within BPO & Real estate industries
- He gained experience/expertise in:
- Digital Marketing/Media Buying
- Facebook Ads
- He is also skilled in handling inbound & outbound calls, ticket reservation, creating articles, copywriting, creating ads, launching and optimizing ads on Facebook.
- Adept with using the following tools/technologies:
- Facebook Ads Manager
- Zoom
- Shopify
- Google Drive (Docs, Gsuite, Sheets)
- Avaya
- Air Table
- Can start immediately
Employment History
Customer Service Representative
Industry:
Employment Period:
June 2018 to August 2020 (26 Months)
Duties and Responsibilities:
- Manage Inbound and Outbound calls
- Provide Travel info to customers
- Handle a Team as Subject Matter Expert
Media Buyer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
June 2018 to March 2021 (32 Months)
Duties and Responsibilities:
- Computing Daily ROI June 10, 2018 to August 15, 2020, September 5, 2020 to February 12, 2021 and Total ROI Travel Account Media Buyer
- Create and Launch Ads on Facebook
- Monitor running ad campaigns - kill or scale active campaigns based on metrics
- Test different creatives (images, headlines & post text)
- Calculate daily and lifetime ROIs
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accounting Technology
Graduation Date:
January 2, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Social Media Management
INTERMEDIATE ★★
-
Data EntryFacebook Ads
Work at Home Capabilities:
- Internet Bandwidth: 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: i3
- Operating System: Windows 10
All-inclusive Rate: USD $7.46/hr
Michelle
Candidate ID: 419717
ADVANCED
-
Microsoft Office, Google Apps, Phone Support...
INTERMEDIATE
-
Administrative Support...
Median Rate
$7.46
$7.74
if $1 = PHP52
$8.94
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.46 per hour or $USD 646.87 per month
Full Time: $USD 7.46 per hour or $USD 1293.73 per month
Remote Staff Recruiter Comments
- Mitch has been employed by a local hospital for more than 20 years, serving in the position of a billing officer. She made the decision to start freelancing after the pandemic and worked in the real estate, educational, and manufacturing sectors, performing tasks like real estate virtual assistant, private ESL tutor, and accounting associate. She presently works as a part-time private ESL tutor with a flexible schedule and holds a bachelor's degree in accounting. She has an experience working for Russian, Japanese, Koreans, Indonesians and local clients.
- She took online classes to develop her skills in Project Management, Social Media Management, Facebook and Instagram Advertising, and Basic Graphic Designing.
- She was able to train a sales staff and generate 20% of the company's revenues for the previous year while she was employed by a real estate firm.
- She was exposed to the following tasks:
- General Admin
- Bookkeeping
- Billing
- Invoicing
- Customer Service
- Digital Marketing
- Social Media Management
- Product listing
- Appointment Setting
- B2C marketing
- Monitoring of Accounts Receivable
- Data entry
- Preparation of monthly reports
- She is proficient in using tools such as Office 365, MS Tools, Google Apps, Canva, Pick Monkey, Vector, SAP, Hubspot, Headline Analyzer, Mailchimp, Chat GPT, FB Ads Manager, Hootsuite, Trello, Grammarly and Quillbot.
- She has a basic knowledge in Xero and QuickBooks.
- She can start ASAP, amendable working any shifts and open to any full-time or part-time role.
Strongest Behaviors
- Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
- Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
- Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat".
Michelle is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
Employment History
Accounting Associate
Industry:
Manufacturing / Production
Employment Period:
December 2022 to April 2023 (4 Months)
Duties and Responsibilities:
- Acceptance of Customer PO, Issuance of Invoices, packing List, and sales delivery notes. Maintenance of Receivable Account, Issuance of the dunning letter, and other Adhoc activities.
General VA
Industry:
Property / Real Estate
Employment Period:
April 2022 to March 2023 (11 Months)
Duties and Responsibilities:
- Digital Marketing and Customer Relations Management.
- Marketing campaign creation
- Appointment setting
- CRM Management
ESL Tutor
Industry:
Education
Employment Period:
February 2019 to September 2022 (43 Months)
Duties and Responsibilities:
- Facilitates online learning for foreign students. Creates realia and lesson memo.
Billing Officer
Industry:
Healthcare / Medical
Employment Period:
March 2002 to June 2019 (207 Months)
Duties and Responsibilities:
- Accepts payment from In and our patients, Summarizes daily cashier reports, Endorsement of charge invoices, and Coordinates with liaison officers for the prescribed Guarantee letter, Customer service, and other frontline services.
Bookkeeper
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
May 2023 to July 2024 (13 Months)
Duties and Responsibilities:
- Bookkeeping and Tax Compliance
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accounting
Graduation Date:
April 22, 2000
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Microsoft Office, Google Apps, Phone Support,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/th/result/15974819823
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Asus
- Processor: Intel(R) Core (TM) i5-9400 CPU @2.90GHz 2.30
- Operating System: Windows 10
All-inclusive Rate: USD $9.94/hr
Lyneth
Candidate ID: 418640
ADVANCED
-
Account Management, eCommerce Site Development, Facebook, Customer Service...
INTERMEDIATE
-
SEO...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
- Lyneth started working from home in 2016.
- Most of her roles as a Virtual Assistant were focused on Marketing.
- Managed social media pages: Facebook and Instagram. Managed ads, wrote captions and created graphic design posts, and scheduled the social media content calendar.
- Has some experience with SEO with an e-commerce site. She ensured that the website was embedded on guest posts or articles, and contacted bloggers to promote their products. This increases website rankings.
- Available to start asap.
Employment History
SOCIAL MEDIA MANAGER
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
September 2019 to December 2019 (3 Months)
Duties and Responsibilities:
- Worked closely with the CEO in developing social media contents.
- Assisted in developing concepts and related articles for their website development
- Performed administrative and marketing tasks
VIRTUAL ASSISTANT
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
February 2016 to September 2019 (43 Months)
Duties and Responsibilities:
- Managed, updates client’s product inventory, product images and prices of online store through Shopify and WordPress
- Submits monthly report of competitor’s prices
- Handled the marketing and advertising through contacting popular bloggers and promote website content.
- In-charged of managing social media accounts, content and upload.
- Acted as the main customer service support for customer inquiries and returns.
- Responsible for updating accountancy work through Xero from managing and securing invoices to reconciliation
- Prepared meeting agenda and minutes for weekly meeting.
VIRTUAL ASSISTANT
Industry:
Travel / Tourism
Employment Period:
May 2021 to March 2022 (9 Months)
Duties and Responsibilities:
- Social media marketing - creating content and captions, posting and advertising
- Website management - align social media content with their Wix website, including special offers
- Email marketing - creating and aligning content through email marketing campaigns using Mailchimp or Wix
- Ad hoc design work using Canva
- Marketing intelligence - monitor competitor marketing activities, conducts competitor analysis and the like
- Propose social media marketing strategies to increase brand awareness
Amazon Affiliate Marketing Assistant
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
May 2022 to November 2024 (29 Months)
Duties and Responsibilities:
- Monitored various Amazon promotional deals, including Lightning Deals, Best Deals, and Deal of the Day.
- Listed flash deals to ensure they meet Amazon's standards, including accurate product information, images, and pricing.
Digital Marketing Manager (Freelance)
Industry:
Grooming / Beauty / Fitness
Employment Period:
January 2018 to April 2025 (86 Months)
Duties and Responsibilities:
- Managed online campaigns, effectively driving brand awareness and opening multiple store branches.
- Increased monthly sales revenues through social media postings and ad.
- Designed and created their website and e-commerce store.
Education History
Field of Study:
Human Resource Management
Major:
HUMAN RESOURCE MANAGEMENT
Graduation Date:
November 30, 1998
Located In:
Philippines
License and Certification: :
Social Media Marketing Certified
Inbound Marketing Certified
Skills
ADVANCED ★★★
-
Account Management, eCommerce Site Development, Facebook, Customer Service, Facebook Management, Facebook Marketing, Google Docs, Google Drive, Google Sheets, Graphic Design, Graphic Ads, Image Editing, iMovie, Inventory Management, Mac OS, Microsoft Word 2010, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel 2007, Accounting Software,
INTERMEDIATE ★★
-
SEO
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Air
- Processor: 1.6 GHz Dual-Core Intel Core i5
- Operating System: MacOS X
All-inclusive Rate: USD $12.01/hr
Charlene
Candidate ID: 417863
ADVANCED
-
Administrative Skills, Cashiering, Communication Skills, Cooking...
INTERMEDIATE
-
Data Entry, Data Mining, Data Encoding, CRM...
Median Rate
$12.01
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 12.01 per hour or $USD 2081.56 per month
Remote Staff Recruiter Comments
- Charlene has been working since 2012 and has handled roles such as investment specialist, Sales Assistant, food and safety inspector, and Marketing Officer within real estate, Petroleum, Hospitality, and Restaurant industries.
- She honed Administrative support, data entry, data mining, research, data encoding Cashiering, data collection, Customer Handling, Customer Service, Documentations, data management, and email management
- Has experience working with middles eastern clients.
- Proficient in Software tools like:
- Canva
- MS word
- MS Excel
- Spreadsheet
- Google search
- She can start immediately
Strongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary
Charlene Joan is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Charlene Joan plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Marketing and Admin Officer
Industry:
Employment Period:
August 2011 to April 2021 (116 Months)
Duties and Responsibilities:
- Supervise the cafe
- Manage sales inventory, filing, documentations
- Generate checklist of products and managing staff duties
Investment Specialist
Industry:
Property / Real Estate
Employment Period:
March 2012 to August 2013 (17 Months)
Duties and Responsibilities:
- Promote the quality of the land
- Gain more clients and reached the company's goal
- Be a competitive and aggressive real estate agent
Sales Assistant
Industry:
Oil / Gas / Petroleum
Employment Period:
November 2013 to December 2015 (25 Months)
Duties and Responsibilities:
- Accommodate clients with their requirements
- Customer service and merchandising
- Provide products in their highest standard
Food and Safety Inspector
Industry:
Hotel / Hospitality
Employment Period:
December 2016 to April 2019 (27 Months)
Duties and Responsibilities:
- Inspect the quality of the food on the basis of food and safety hygiene
- Ensuring food safety, security, and sanitation systems
- Responsible in conducting periodic inspection of facilities, equipment, practices, etc.
Virtual Assistant
Industry:
Others
Employment Period:
June 2021 to August 2021 (2 Months)
Duties and Responsibilities:
- Virtual Assistance
- Graphic Design
- Training
- Admin tasks
Virtual Admin Assistant
Industry:
Consulting (Business & Management)
Employment Period:
August 2021 to February 2022 (6 Months)
Duties and Responsibilities:
- Email Management
- Video Editing
- Kajabi, Graphic Design (Canva)
- Admin tasks
Project Coordinator
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
February 2022 to February 2025 (35 Months)
Duties and Responsibilities:
- Email Marketing
- Email Management
- Project Management
- Website Management
- Social Media Management
- Graphic Design
- Client Communication
- Admin tasks
Education History
Field of Study:
Mass Communications
Major:
Communication Arts
Graduation Date:
April 5, 2006
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Mass Communications
Major:
Broadcasting
Graduation Date:
March 23, 2004
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Mass Communications
Major:
Communication Arts
Graduation Date:
March 20, 2005
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Administrative Skills, Cashiering, Communication Skills, Cooking, Customer Handling, Customer Service, Documentations,
INTERMEDIATE ★★
-
Data Entry, Data Mining, Data Encoding, CRM, Email managementWebsite ManagementEmail MarketingElementorProject Management
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15092103938.png
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.88/hr
Daryl
Candidate ID: 417677
ADVANCED
-
Customer Handling, Customer Service, Customer Support, Email Handling...
INTERMEDIATE
-
Administrative Support...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.88 per hour or $USD 1365.35 per month
Remote Staff Recruiter Comments
-
Lead Generation & Prospecting
-
Over 4 years of experience in outbound cold calling for B2B lead generation in the transport equipment manufacturing industry.
-
Regularly met KPIs of generating 10 new qualified leads per day through LinkedIn, Google, and Facebook research.
-
Skilled in identifying, qualifying, and tracking leads using CRM systems.
Cold Calling & Sales Development
Averaged 250–300 outbound calls per week, including voicemails and direct conversations.
Adapted communication approach to suit the Australian market, including accent adjustment to improve results.
Scheduled meetings and calls with business owners to initiate client relationships.
CRM & Sales Tools Proficiency
Practical experience with Pipedrive; familiar with HubSpot, Salesforce, and Monday.com.
Maintained accurate CRM records and followed up with prospects through structured workflows.
Communication & Client-Facing Interaction
Strong English communication skills with the ability to build rapport quickly.
Worked directly under business owners, demonstrating accountability and trust in high-responsibility roles.
Remote Work Experience
Over four years of consistent remote work experience supporting international clients.
Comfortable using productivity monitoring tools and handling both inbound and outbound communication in virtual settings.
Time Management & Flexibility
Demonstrated ability to manage professional responsibilities alongside personal commitments.
Open to early morning shifts and can start immediately.
Technical Skills
Proficient in Microsoft Office applications and general digital communication platforms.
Quick to learn new tools and adaptable to different systems with minimal training.
Daryl Adam has been working since 2010 and brings with him over a decade of experience across various roles such as Process Associate, Supervisor, Online English Tutor, and Relationship Manager within the BPO and educational services industries. His diverse background demonstrates strong adaptability and a well-rounded skill set applicable to multiple customer service environments.
- He has substantial experience in customer handling, email and chat support, administrative assistance, and team management.
- The majority of his work involved handling financial and credit card accounts, indicating familiarity with sensitive and regulated customer information.
- He has handled both voice (inbound/outbound) and non-voice teams and possesses experience in upselling products/services.
- The candidate has also directly engaged with US-based clients, showcasing his ability to operate in international customer service settings.
- He was promoted twice into leadership roles (Team Lead/Supervisor) from two separate BPO companies, highlighting strong performance and leadership potential.
- He has foundational skills in accounting, which may support roles requiring financial understanding or transaction handling.
- Technically proficient, he is experienced with a variety of tools including web-based CRMs, Trello, Microsoft Excel, Word, Google Workspace, and Avaya (hard phone system).
- He is available to start immediately.
Overall, the candidate presents a solid background in customer service and team leadership within high-volume support environments. His experience and technical competencies make him a strong fit for roles requiring both frontline support and supervisory oversight.
Employment History
Telemarketer
Industry:
Manufacturing / Production
Employment Period:
May 2021 to June 2025 (49 Months)
Duties and Responsibilities:
Customer Engagement & Sales:
- Manage inbound and outbound calls to introduce and promote client products to prospective and existing customers.
- Effectively present product features, benefits, and pricing to drive customer interest and secure sales.
- Handle objections and provide tailored solutions to meet customer needs.
- Close sales opportunities with potential leads provided by the client or generated independently.
Lead Generation & Prospecting:
- Leverage social media platforms and online tools to identify, qualify, and nurture targeted prospects.
- Maintain a consistent pipeline of leads and ensure timely follow-ups.
- Collaborate with the client to refine targeting strategies for maximum conversion.
- Process payments, invoices, and orders accurately using the client’s designated programs and systems.
- Update and maintain CRM records to reflect the latest interactions, sales activities, and customer details.
- Ensure compliance with data accuracy and confidentiality standards.
Reporting & Administrative Support:
- Prepare regular sales activity reports, performance metrics, and market feedback.
- Assist with ad hoc tasks such as data entry, website updates, and administrative reporting as required.
- Provide feedback on customer trends and potential areas for business improvement.
- Work closely with the client’s team to align sales strategies with overall business objectives.
- Participate in training sessions and stay updated on product knowledge, sales techniques, and industry trends.
- Contribute to team initiatives and support cross-functional projects to enhance productivity and client satisfaction.
Process Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2010 to April 2010 (1 Months)
Duties and Responsibilities:
- Handled a high volume of inbound calls with professionalism and efficiency, ensuring positive customer experiences.
- Managed activation calls with a strong focus on upselling products and services, consistently achieving sales targets.
- Seamlessly transitioned customers to support services when necessary, maintaining continuity and satisfaction.
- Provided clear and accurate information regarding products, services, and promotions.
- Documented customer interactions, ensuring accurate records for follow-ups and account management.
Relationship Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2011 to March 2012 (12 Months)
Duties and Responsibilities:
- Delivered professional customer support, assisting clients with inquiries, issue resolution, and account-related requests to ensure a positive client experience.
- Managed and processed balance transfer transactions, ensuring accuracy, compliance with company policies, and timely execution.
- Provided guidance to customers on commission structures related to balance transfers, clarifying terms and ensuring transparency.
- Maintained detailed transaction records and client communication logs to support accurate reporting and audit readiness.
- Collaborated with finance and operations teams to reconcile commissions, resolve discrepancies, and streamline processes.
Call Center Supervisor
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2014 to May 2017 (40 Months)
Duties and Responsibilities:
- Oversaw and managed multiple accounts, including inbound, outbound, and non-voice teams, ensuring service quality and adherence to KPIs.
- Conducted interviews and screening processes for new hires, contributing to talent acquisition and workforce growth.
- Prepared and presented daily and weekly performance reports directly to the company owner, providing actionable insights and recommendations for operational improvements.
- Supervised and trained team members, fostering a culture of accountability, continuous learning, and professional development.
- Implemented and monitored workflow processes to streamline operations, improve efficiency, and enhance customer satisfaction.
- Coordinated with cross-functional teams to ensure alignment with company objectives and client expectations.
- Acted as a primary point of escalation for client or operational concerns, resolving issues promptly and professionally.
Online Engish Tutor
Industry:
Education
Employment Period:
May 2018 to December 2020 (31 Months)
Duties and Responsibilities:
- Deliver high-quality English instruction to students primarily from Japan, while also teaching learners from Thailand, Taiwan, South Korea, and other countries.
- Design and customize lesson plans to meet the specific needs, cultural backgrounds, and proficiency levels of students, focusing on conversational fluency, grammar, writing, listening, and reading comprehension.
- Incorporate engaging teaching methods such as role-playing, interactive exercises, real-life scenarios, and digital tools to enhance learning outcomes.
- Assess student performance through regular evaluations, providing constructive feedback to encourage improvement and boost confidence.
Education History
Field of Study:
Food & Beverage Services Management
Major:
Commercial Cooking
Graduation Date:
June 10, 2013
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Handling, Customer Service, Customer Support, Email Handling, Email client, Email Support, Customer Experience, Chat Support, Call Handling, Call Management,
INTERMEDIATE ★★
-
Administrative Support
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result: Download: 13.19, Upload: 15.77
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Lenovo
- Processor: AMD Ryzen 3 7320U with Radeon Gfx, 2401 Mhz
- Operating System: Windows 11
All-inclusive Rate: USD $10.46/hr
Cristine
Candidate ID: 415481
ADVANCED
-
PSD to WordPress, WordPress Development, HTML5, CSS3...
INTERMEDIATE
-
WordPress Theme Customization, Adobe Photoshop, Mobile Phone Support, cPanel Server Management...
Median Rate
$10.46
$10.96
if $1 = PHP52
$13.12
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.98 per hour or $USD 951.25 per month
Full Time: $USD 10.46 per hour or $USD 1812.98 per month
Remote Staff Recruiter Comments
- Cristine has been working for more than 13yrs. She has a degree in Computer Engineering. She designed and developed website architecture and built new features and functions. She built new themes and established website architecture. She was responsible in building website front-end and did performance testing.
- She also created customized WordPress theme and responsible for Website maintenance and updates. She migrated website from Development server to client's provider. She developed and created Clients E-commerce Website and made revisions.
- She encountered working as an SEO Specialist, she was in charge with developing social medial content plans and create a meaningful content on all social media platforms which includes:
- Writing and Editing social media posts.
- improving customer engagement
- Promoting social media campaigns.
- She used the following tools:
- Google Analytics
- GoogleMy Business
- SEMRUSH
- HTML
- CSS
- Adobe InDesign
- Wordpress Theme and plugin Modification
- PHP
- MySQL
- Elementor
- Divi
- Figma
- She can start immediately and open for a full time or part time position.
Strongest Behavior
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary
Cristine is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Cristine, who takes responsibilities very seriously.
Employment History
Sr.Web Designer / Team Lead
Industry:
Computer / Information Technology (Software)
Employment Period:
October 2012 to June 2015 (32 Months)
Duties and Responsibilities:
- Managing Junior and Entry Level Web Developers and Designers Performance Level based on the standard of the Company
- Teaching and Training Junior and Entry Level Designers
- Developing and Creating client websites dynamically using WordPress as CMS, and MySQL as database.
- Developing and Creating Client E-commerce website
- Maintaining Clients Website with revision and other tasks assigned to us
- The migrating website from the Development server to the Client's own hosting
- Provider Editing Photos and Images for the clients Enhancing photos
- Creating Basic SEO, Meta tags, and Google Analytics.
- Creating and maintaining Google Webmaster tools
Senior WordPress Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2015 to September 2017 (25 Months)
Duties and Responsibilities:
- Developing and creating client website dynamically using WordPress as CMS, MySQL as database.
- Developing and Creating Client E-commerce website
- Maintaining Clients Website with revision and other tasks assigned to us
- Migrating website from Development server to the Client own hosting Provider
- Editing Photos and Images for the clients / Enhancing photos
- Creating Basic SEO, Meta tags, Google Analytics.
- Creating and maintaining Google Webmaster tools
Woo-commerce Developer
Industry:
Architectural Services / Interior Designing
Employment Period:
September 2017 to December 2018 (15 Months)
Duties and Responsibilities:
- Creating a customized theme for the companies products like Mirrors and TV.
- Modify theme and plugins based on the client request.
- Server management tasks. Monthly website maintenance.
- Other website related tasks assigned on the day to day basis.
Part Time Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
December 2018 to December 2019 (12 Months)
Duties and Responsibilities:
- Creating a LearnDash Management System
- Responsible for Website Maintenance and Updates of all Wordpress Websites
- Responsible for WooCommerce updates for Sales and Invoice Related Issues on ECommerce Websites
- Modify theme and plugins based on the client request.
- Migrating website from Development server to the Client own hosting Provider
- Server management tasks.
- Monthly website maintenance.
- Other website related tasks assigned on the day to day basis.
Web & SEO Specialist - Remote
Industry:
Hotel / Hospitality
Employment Period:
January 2020 to July 2022 (30 Months)
Duties and Responsibilities:
- Created a customized WordPress theme for the Company
- Responsible for Website Maintenance and Updates of all WordPress Websites
- Migrating the website from the Development server to the Client's own hosting Provider
- Server management tasks and maintenance using Cpanel
- Creating a wide range of graphics and layouts for product illustrations, and websites with software such as Photoshop and Canva.
- Developing social media content plans that are consistent with the company’s brand identity.
- Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.
- Managing daily social media posts.
- Communicating with social media followers, including responding to queries in a timely manner.
- Using analytical tools such as Google Analytics, GoogleMy Business, SEMRUSH, and Facebook Insights to monitor and evaluate the company’s social media presence and performance.
- Preparing monthly reports on social media marketing efforts.
- Monthly website maintenance.
- Other website-related tasks assigned on the day to day basis.
Web Developer - Part Time/Flexible
Industry:
Computer / Information Technology (Software)
Employment Period:
July 2022 to December 2024 (28 Months)
Duties and Responsibilities:
- Designing and developing the website’s architecture as well as building new features and functionalities
- Building and implementing new themes
- Establishing and guiding the website’s architecture
- Ensuring high performance and availability, and managing all technical aspects of the CMS
- Helping formulate an effective, responsive design and turning it into a working theme and plugin.
- Building the website front-end and conducting website performance tests
- Handling the backend of the website, including database and server integration
- Using Photoshop for editing graphics and images for websites with software such as Photoshop and Canva.
Technical Product Specialist
Industry:
Computer / Information Technology (Software)
Employment Period:
March 2025 to May 2025 (1 Months)
Duties and Responsibilities:
- Design and implement high-converting marketing funnels using tools such as Clickfunnels and HighLevel.
- Develop, build, and maintain websites and eCommerce stores in Shopify and WooCommerce.
- Manage online course platforms with content setup, SEO optimization, and email tool integration.
- Integrate and automate email marketing campaigns using ActiveCampaign, Infusionsoft, and other tools.
- Set up and configure Google Analytics, keyword research, and implement technical SEO best practices.
Website Content Coordinator
Industry:
Computer / Information Technology (Software)
Employment Period:
June 2025 to October 2025 (3 Months)
Duties and Responsibilities:
- Create and maintain webpages using a CMS platform, ensuring content is accurately applied and designs are accurately translated into functional webpage layouts.
- Utilize tools such as WYSIWYG editors and drag-and-drop webpage builders to build and customize web pages.
- Upload, organize, and locate content, including images, videos, text, and resources, from the Media Library, other tools/sites, and the Digital Asset Manager.
- Collaborate with team members to ensure alignment with website functionality, SEO, UX/UI, and design goals.
Website Content Coordinator
Industry:
Employment Period:
January 2006 to January 2025 (228 Months)
Duties and Responsibilities:
Technical Product Specialist
Industry:
Employment Period:
January 2003 to January 2025 (264 Months)
Duties and Responsibilities:
Technical Product Specialist
Industry:
Employment Period:
January 2003 to January 2025 (264 Months)
Duties and Responsibilities:
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Web Development
Graduation Date:
December 23, 2012
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Engineering (Computer/Telecommunication)
Major:
Computer Engineering
Graduation Date:
May 4, 2010
Located In:
Philippines
License and Certification: :
Web Development Using LAMP - Informatics Computer Institute og the Phils
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Major:
Graduation Date:
January 1, 1970
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
PSD to WordPress, WordPress Development, HTML5, CSS3, Elementor, DIVI Page Builder, WP Bakery,
INTERMEDIATE ★★
-
WordPress Theme Customization, Adobe Photoshop, Mobile Phone Support, cPanel Server Management, Email Marketing, CMS, Google Webmaster Tools, Notepad++, WooCommerce, MySQL, Canva, LeadershipSEO ReportsLocal SEOGoogle AnalyticsSEO Audit
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14957515240
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple
- Processor: M2
- Operating System: MacOS X
All-inclusive Rate: USD $12.01/hr
Renz
Candidate ID: 415285
ADVANCED
-
HTML, VBScript, SEO, Off-page Optimization...
INTERMEDIATE
-
Account Management, Account Validation, Analytical Skills, Decision Making...
Median Rate
$12.01
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 12.01 per hour or $USD 2081.56 per month
Remote Staff Recruiter Comments
- Renz has been working since 2017 and has handled roles such as Bank Security Engineer, Virtual Assistant, Junior Off-Page Specialist, and Digital Marketing Specialist within Consulting, Banking, and Marketing industries.
- He honed his skills in Digital Marketing, Technical SEO, SEOAP, Basic knowledge in SQL, HTML and VBScripts, Off-page SEO, WordPress Edit, WordPress HTML Coding, WordPress Blog Publishing, Website editing, ASA Publishing, Cloud Syndication, GNEWS Publishing and Scraping of websites to boost client’s website
- He was able to work for US clients
- Proficient with the following software tools:
- Microsoft Office MS Word, Excel, PowerPoint
- Adobe Flash cs5,5.5 and 6
- Adobe Photoshop
- Google Earth
- Cloud Syndication Tools
- GSuite
- WordPress
- He can start Immediately
Employment History
Digital Marketing Specialist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2021 to January 2022 (9 Months)
Duties and Responsibilities:
- Able to do edit, update and delete Website and Database for Client website
- Knowledge of WordPress Edit for clients' websites
- Knowledge of WordPress HTML Coding
- WordPress Blog Publishing
- Communicate with clients to know their specific need for the enhancement or alteration to their respective websites via Aircall for call response and Hubspot for email replies
- Write reports and follow-ups to AMs and clients for the projects.
- Performs HTML and CSS programming to edit the websites.
- Update, Edit, and Add Blog to Client’s web pages via WordPress and via Frontend
- Communicate with the entire team to help finish tasks.
- Do necessary ADHOCs when there’s no ticket or no request from clients.
- Responsible for doing Quality Assurance to check if the Client's requests are executed properly.
Junior Off-Page Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2020 to January 2021 (6 Months)
Duties and Responsibilities:
- Able to do Google Earth Syndication for Client
- Knowledge in Off-page SEO
- Able to do SEO AutoPilot where I'm the one posting the campaigns and blogs that will be posted to all the social media platforms and other profiles of the Clients.
- ASA Publishing includes press ads and other social media ads.
- Able to do Cloud Syndication where all of the contents including images, videos, blogs, and other campaigns
- Podcast Syndication, Able to upload client's podcast and post it on their profiles
- GNEWS Publishing, uploading articles with keywords that helps for the ranking and news on google.
Bank Security Engineer
Industry:
Banking / Financial Services
Employment Period:
July 2016 to December 2019 (41 Months)
Duties and Responsibilities:
- Performs a combination of duties necessary to monitor, maintain, and control the operation of the bank Alarms and CCTV System as well as maintain contact with the Armored Car Units and Response Team via use of a two-way radio or cellular phone.
- Monitoring branches and offices thru CCTV cameras and alarm system ensuring that all security devices are functioning in compliance with established procedures.
- Identify and evaluate the complexity and criticality of calls or alarm signal received from branches and take steps necessary to address such concern.
- Determine area of alarm, notify officer, the nearest police (is necessary) and response team and instruct them to evaluate the situation, notifying the Corporate Security Officers of emergency (if any);
- Reviews daily activities and compiles data relating to operational activities and reports to include daily alarms received, defective alarm system or CCTV system and other branches concerns.
- Maintains accurate account of all activities in the Daily Journal to ensure that all events are properly documented and maintained.
- Performs other duties and responsibilities as may be required.
Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2019 to July 2020 (7 Months)
Duties and Responsibilities:
- Able to do Google Earth Syndication for Client
- Able to make/ Create Videos for client’s YouTube channel and other social medias
- Knowledge in Scraping of websites to boost client’s website
- Able to find Directories/Niche websites for client’s need
- Knowledge in Technical SEO like editing campaigns, blogs and websites via backend
- Knowledge in Off-page SEO.
- Knowledge in Creating meta description and meta title for clients blogs, page and website subpage.
- knowledge in lead generation that helps get clients additional clients for business purposes.
Cyber Forensic Engineer
Industry:
Banking / Financial Services
Employment Period:
November 2016 to July 2017 (8 Months)
Duties and Responsibilities:
- Recovers data from computer hard drives, including those that have been damaged or erased and analyzes data for clues and evidence, and may trace hacks or gauge the effects of malware on an information system.
- Takes custody of equipment used in crimes, including computers, thumb drives, CDs and DVDs, backup tapes, smartphones and digital cameras
- Uses imaging software to copy data and disks
- Uses file recovery programs to search for and restore deleted data
- Monitors and maintain the chain of custody for evidence
- Writes reports and documents procedures regarding various cybercrime cases
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2015
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
HTML, VBScript, SEO, Off-page Optimization, Keyword Research, Google Adwords Keyword Planner, WordPress, Digital Marketing, Research,
INTERMEDIATE ★★
-
Account Management, Account ValidationAnalytical SkillsDecision MakingVideo TranscriptionVideo Posting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $19.24/hr
Christopher
Candidate ID: 415202
ADVANCED
-
Windows Server Administration, VMware, Microsoft Hyper V Server...
INTERMEDIATE
-
Server Administration, Network Administration...
Median Rate
$19.24
$20.39
if $1 = PHP52
$25.38
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 19.24 per hour or $USD 3334.91 per month
Remote Staff Recruiter Comments
- Christopher is a graduate of Information Technology. He has more than Eleven (11) years of work experience as a Senior System Administrator in the IT Industry. He has also handled other roles which include working as System Engineer, Systems Operations Lead Specialist, Windows System Administrator, and Senior Wintel Engineer.
- He has expertise in the following:
- Managing windows servers 2000 to 2019.
- Handling and Building Servers from scratch.
- Configure and Implement VMWare.
- Configure, Implement and Manage Active Directory, Group Policy. MS Exchange
- Handled Level 3 support
- He also has an experience in Network Administration.
- He has a basic knowledge when it comes to Powershell Scripting.
- He has expertise in using the following technologies/softwraes:
- VMWare, HyperV
- Ticketing/Monitoring tool:Solarwinds, Nagius, ServiceNow, Zendesk
- Cloud Services: Onramp, Rackspace, Dimension Data, AWS
- He was able to handled projects like:
- Migrating windows active directory to another windows 2016.
- Migrating physical servers to virtualization
- he needs 2 weeks' notice to start.
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary
Christopher is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Christopher, who takes responsibilities very seriously.
Employment History
Windows Systems Administrator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2011 to August 2014 (38 Months)
Duties and Responsibilities:
- Supports VMware ESX 3.5, ESXi 5.0 – 5.5 and vSphere 4.0/4.1, 5.1 Windows Platform such as Windows 2000/2003/2008/2012.
- Configure and Manage VMware Vcenter
- Configure and Manage Microsoft Active Directory, DNS, DHCP
- Performed Vmotion Vstorage Motion
- Respond to all issues unresolved by Tier I/II support groups.
- Local and remote server management
- Server builds, transitions and retirements; adherence to strict check lists and formal sign off processes
- Expedient, organized and well communicated production changes and critical patch deployments
- Participate in infrastructure design; provide insight into server platforms, OS and build strategies
- Coordinate remote servers builds with regional teams
- Interface with network teams to ensure the server can see the required networks and is remotely accessible
- Coordinate with the various tools teams (backup, monitoring, software distribution, AV, etc.) to ensure all required agents are installed and functioning on the base server
- Perform the OS and core technology installation tasks ensuring full compliance to departmental build checklists
- Active Directory Migration From Windows 2003 to Windows 2012
- Migration of VMware vSphere, Vcenter 3.5 to VMware vSphere, Vcenter 5.5
Systems Support Engineer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2008 to August 2009 (12 Months)
Duties and Responsibilities:
- Handles 10000 server support of Procter & Gamble
- Handles and resolves storage related incidents.
- installation and configuration of VERITAS NetBackup Storage Software
- This includes NetBackup Ver. ( 3.41, 5, 6) both Master and Client Servers
- Daily and Weekly Monitoring of NetBackup Reporting database servers.
- Management of Backup policy including Differential, Full and user daily
- Server Installation includes ( Windows 2000 Server and Windows 2003 Server)
- Performs maintenance check for CPU utilization and storage capacity
- VMware server management
- Management of Blade Servers
- Active Directory management of users, computer and groups
- Remote administrations and installation using different remote applications (RDC, Terminal Servers, PC Anywhere, ILO)
Level 3 Systems Administrator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2014 to April 2015 (11 Months)
Duties and Responsibilities:
- Configure and Implement client’s Infrastructure such as Windows 2012 Active Directory, VMware vSphere 5.0 – 5.5
- Management of Windows 2003, 2008, 2012 Servers
- Performed Server Builds for the client
- Performed monthly windows patching
- Implement GPO policies such as removal/adding of software applications in workstations, servers as per client’s request
- Migration of Windows 2003 Active Directory to Windows 2012 Active Directory
- Migration of VMware vSphere/Vcenter 5.0 to 5.5
- Configuration and Implementation of WSUS for the client
Systems Operations Lead Specialist
Industry:
Computer / Information Technology (Software)
Employment Period:
April 2010 to May 2011 (13 Months)
Duties and Responsibilities:
- Configure and Implement Microsoft Active Directory
- Maintaining and administration of Windows 2003 Server, Windows 2008 Server
- Configure and managing Lotus Domino Servers
- Managing, Configuring and Implement DHCP, Active Directory, DNS, DFS, RAID Configuration
- Managing and configuring WSUS Server
- Maintaining all patch levels of server thru WSUS Server
- Maintaining all patch levels in VMware Esx host
- Maintaining, Managing and Configuring Symantec System Center
- Managing VMware Vmotion, Vstorage Motion
- Managing disaster recovery on Active Directory, DNS, DHCP, DFS
- Configure, Managing Server Builds on IBM xSeries hardware
- Configure, Implement VMware ESXi Servers
- Configuration and Implementation of VMware Vcenter
- GPO, Implementation and Configuration
- Server Installation Windows 2003 Server, Windows 2008 Server
- Server Installation includes ( Windows 2000 Server, Windows 2003 and Windows 2008 Server)
- Performs maintenance check for CPU utilization and storage capacity
- Configure VMware ESXi Servers
- Implement, Configure DNS, DFS, RAID Configuration
- Trained Helpdesk in creation of domain accounts, password resetting, unlocking accounts
- P2V migration of Servers
- Implement Active Directory on VMware Platform
Systems Engineer
Industry:
Computer / Information Technology (Software)
Employment Period:
August 2006 to August 2008 (23 Months)
Duties and Responsibilities:
- Handles server support of different clients
- Provides technical support to clients in terms of hardware, software and networking administration
- RAID hardware and software configuration, management and migration
- Server Builds and Configuration
- Troubleshooting/repair Server Hardware and Software
- In-charge of setup of wireless networking.
- Provides installation and maintenance of internal PC hardware components and peripherals, and setting up local area network (LAN connectivity of PC’s)
- Provides setup of printers, scanners and other computer peripherals
- Troubleshooting/repair of printers, laptops, desktops, servers, UPS, etc.
Senior Infrastructure Engineer
Industry:
Computer / Information Technology (Software)
Employment Period:
July 2017 to January 2021 (42 Months)
Duties and Responsibilities:
- Supports Client’s VMware Vsphere 6.7, Windows Platform such as Windows2008/2012/2016/2019
- Supports, Manage Client’s Vmware Horizon View (VDI)
- Configure and Implement Vmware Vcenter
- Performed vmware server cloning
- Performed MS SQL Clustering on server builds
- Performed RDM disks creation
- DNS record creation
- VMware Vcenter server builds
- Handles Incident, Problem and Change Management
- ADFS Management and configuration
- Migration of VMware machines from old vmfs storage to new vmfs storage
- Migration of VMware vdi machines to new VMware horizon view server
Senior Systems Administrator
Industry:
Computer / Information Technology (Software)
Employment Period:
April 2015 to July 2017 (26 Months)
Duties and Responsibilities:
- Configure and Implement client’s Infrastructure such as Windows 2012 Active Directory, VMware vSphere 5.0 – 6.0
- Management of Windows 2003, 2008, 2012 Servers
- Performed VMware Monthly Patching
- Performed VMware server cloning
- MS SQL Installation
- Apache Web/Tomcat Installation, Configuration
- DNS creation for client’s newly create site
- Performed Server Builds
- Performed Server Builds in AWS via EC2 instance
- Performed Server Patching thru AWS SSM
- Migration of Windows 2008 Active Directory to Windows 2012 Active Directory
- Migration of VMware vSphere/Vcenter 5.5 to 6.0
- Configuration and Implementation of MS System Center Configuration Manager
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 2, 2005
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Windows Server Administration, VMware, Microsoft Hyper V Server,
INTERMEDIATE ★★
-
Server AdministrationNetwork Administration
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 14.24, Upload: 34.09
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Dell Inspiron
- Processor: Intel i5 processor
- Operating System: Windows 10
All-inclusive Rate: USD $12.01/hr
Dina
Candidate ID: 414593
ADVANCED
-
Property Management, Real Estate, Document Formatting, DocuSign...
INTERMEDIATE
-
Google Docs, Google Sheets, Google Drive, Call Handling...
Median Rate
$12.01
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 12.01 per hour or $USD 2081.56 per month
Remote Staff Recruiter Comments
- Dina has been working since 2010 for more than 10 years
- Her work experiences revolved around working in BPO and Real Estate Industries.
- She worked as customer service Representative, Collection specialist, real estate admin support and Training Coordinator
- She is versed in providing customer service, customer handling email management, admin support and basic knowledge in Lead Generations
- She is proficient in Software tools like Property Main, Manage App, Air Table, Microsoft tools, Google tools and Avaya ( Hard phone)
- She's confident in handling role such as administrative support, Admin assistant and Backoffice admin
- Her goal is to find a client where she can work and lend her expertise for long term.
- She can start after 1 week notice for Full time position
Strongest Behavior
- Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
- Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
- Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
Dina is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.
Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.
In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.
Employment History
COLLECTIONS SPECIALIST
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2010 to June 2013 (39 Months)
Duties and Responsibilities:
- Taking inbound and outbound calls
- Assessing customer situation and providing payment options based on their financial status
- Enrolling customers to hardship programs to help manage their credit card payments
TRAINING COORDINATOR / REAL ESTATE ADMIN SUPPORT
Industry:
Property / Real Estate
Employment Period:
March 2017 to October 2020 (43 Months)
Duties and Responsibilities:
- Conduct day-to-day training coordination, planning, and implementation across multiple teams
- Regular zoom meetings with Clients to discuss roll out timelines and process specifics.
- Training and managing Offshore team members
- Gathering data and comparable for lease renewal reviews for Property Managers, Creating Lease Renewal Documents and sending them for signing
- Processing returned Lease renewal document
- Processing owner to pay bills and utility invoices to tenants
- Sending Entry Notices Planning Routine inspections
- Managing Smoke alarm database
- Processing Tenancy Applications and following up necessary documents via call/email
- Approving Tenants and uploading to Property Management Software
- Tracking rent/invoice arrears and sending reminders/breach notices.
- Uploading new business handovers/file pick ups in Property Management software
- Creating Management Agreements for new businesses
- Creating Sales and Rental Proposal web books
- Processing Sales Contract in CRM and communicating via email with Buyer, Seller and their solicitors.
- Creating Virtual Tours
CUSTOMER SUPPORT/SUBJECT MATTER EXPERT
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
November 2013 to March 2016 (28 Months)
Duties and Responsibilities:
- Phone and Email support for Microsoft Licensing concerns
- Taking escalation calls for on-premise and cloud based licenses
- Providing support to Agents related to customer concern
- Sending End of day report for unmet service level requirements
Property Management Administrator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2021 to June 2023 (29 Months)
Duties and Responsibilities:
- Tenancy Application
- Processing Lease
- Renewal Documents
- Managing maintenance requests though Console's Maintenance Manager
- Processing utility bills and tenant charges
- Following up on pending invoices & issuing breach notices
- Routine Inspections
- Sending out Vacate packs to outgoing tenants
- Completing Rental Reference requests on behalf of the Property Manager
- Requesting RateMyAgent reviews
- Creating Sales Property Videos from photos and uploading to the Agency's youtube channel
- Other Adhoc Tasks
Education History
Field of Study:
Computer Science/Information Technology
Major:
ASSOCIATE IN COMPUTER PROGRAMMING
Graduation Date:
March 1, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Property Management, Real Estate, Document Formatting, DocuSign, RealWorks, Administrative Support,
INTERMEDIATE ★★
-
Google DocsGoogle SheetsGoogle DriveCall HandlingLead Generation
Work at Home Capabilities:
- Internet Bandwidth: 10 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 5.26, Upload: 4.47
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: ECS
- Processor: i5-3470
- Operating System: Windows 10
All-inclusive Rate: USD $10.46/hr
Monique
Candidate ID: 413085
ADVANCED
-
Google Docs, Google Drive, Google Sheets, Inbound Calls...
INTERMEDIATE
-
Customer Experience, Customer Handling, Customer acquisition management, Customer interaction management...
Median Rate
$10.46
$10.96
if $1 = PHP52
$13.12
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 10.46 per hour or $USD 1812.98 per month
Remote Staff Recruiter Comments
Monique studied Bachelor of Science in Business Management and her recent work was as a Real Estate Virtual Assistant
- She has 2 years of experience in property management with her client in the US
- She answered phone calls and responded to emails for inquiries and booked appointments for property viewings
- Manages rental applications
- She was a secretary to the Dean
- Mainly manages the calendar and appointments of the dean
- create letter templates and other paperwork
- Medical biller in a US-based company
- Social media management
- Video and photo editing for publicity materials
- Appfolio (certified)
- Propertyware
- Google Workspace
- Canva/Photoshop
She also has certification in;
- Quickbooks
- Xero
Predictive Index Behavioral Profile - Captain
https://www.predictiveindex.com/reference-profile/captain/
Strongest Behaviors:
- Intense proactivity and aggressiveness in driving to reach goals. Actively and boldly challenges the world, business, and even the areas of others within the business.
- Strongly independent in putting forth their own ideas, which are innovative and original, and if implemented, will change the organization. Resourceful and forceful in overcoming obstacles, vigorously and directly attacks problems; fights back hard when challenged.
- Incredibly strong sense of urgency; this individual is in nearly constant motion, putting pressure on themself and others for immediate results. Unable to do routine work.
Monique Mia is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.
Her drive is purposeful, directed at getting things done quickly. Monique responds positively and actively to challenge and pressure, and has confidence in her own ability to handle novel problems and people. An outgoing, poised person, a lively and enthusiastic communicator, tending to be a little more authoritative than persuasive in style. Talks briskly, with assurance and conviction and is a stimulating influence on others, while being firm, direct, and self-assured in dealing with them.
Employment History
Real Estate VA/Property Manager
Industry:
Property / Real Estate
Employment Period:
November 2020 to November 2024 (48 Months)
Duties and Responsibilities:
- Screen rental applications
- Schedule showings
- Follow up rent payments
- Develop processes
- Send notices
- Attend work orders.
Assistant Admin
Industry:
Education
Employment Period:
June 2013 to May 2017 (47 Months)
Duties and Responsibilities:
- Assisting Students and Admin Staff in secretarial work
- Filing and running errands
- Answering Telephone Calls and making calls
- Encoding and Transcribing
- Receiving and Recording Documents
- Doing Inventory of Supplies
- Doing Student Evaluations
Billing Associate
Industry:
Healthcare / Medical
Employment Period:
June 2017 to March 2019 (21 Months)
Duties and Responsibilities:
- Assisting and Answering Patients and Customer Questions and Queries regarding their hospital bills
- Charging of Laboratory Procedures and requests
- Computation of Hospital Bills
- Coordination with HMO's and insurances for patients eligibility and hospital coverage
- Doing daily and weekly reports for the department
Administrative Associate
Industry:
Education
Employment Period:
November 2019 to June 2020 (7 Months)
Duties and Responsibilities:
- Assisting Parents and Students in their questions and inquiries
- Organizing Appointments with the Assistant Headmaster
- Lay-out and printing of student ID's
- Pictorial of the Students for their ID's
- Documentation of events, forums and conferences
- Preparing and organizing meetings, conferences and forums for the teachers and parents
- Filing and running errands
- Inventory of office needs and supplies
- Receiving and making calls to different offices
- Receiving, recording and organizing documents
- Processing of Payroll for Special Education Teachers
- Making entry ID's for the guardians and parents
- Releasing of tickets or forms for students going out of the campus
Revenue Cycle Analyst
Industry:
Accounting / Audit / Tax
Employment Period:
November 2020 to June 2021 (7 Months)
Duties and Responsibilities:
- Submitting or Processing Insurance Claims
- Calling Insurances for the Claims Status or payments
- Making Daily and weekly reports
- Reviewing Patient's eligibility
- Fixing errors of claims
Education History
Field of Study:
Business Studies/Administration/Management
Major:
Business Management
Graduation Date:
April 1, 2017
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Google Docs, Google Drive, Google Sheets, Inbound Calls, Internal Research, Inventory Management, Microsoft Office, Online service, PDF, People Skills, People Management, Project Documentation, SAP Accounting, Scheduling Tool, Secretarial Skills, Service Desk, Social Media, Social Media Management, Social Media Marketing, Bookkeeping, Video Editing, Photo Editing,
INTERMEDIATE ★★
-
Customer Experience, Customer Handling, Customer acquisition management, Customer interaction management, Customer Relations, Customer RetentionCustomer Satisfaction AnalysisCustomer ServiceCustomer Service ManagementCustomer Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/13726776234
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple
- Processor: Macbook Air M2
- Operating System: Windows 8
All-inclusive Rate: USD $6.84/hr
Gerald
Candidate ID: 412315
ADVANCED
-
Teaching, Office Administration, Computer Maintenance, Technical Support...
INTERMEDIATE
-
Customer Service, Proofreading...
Median Rate
$6.84
$7.07
if $1 = PHP52
$8.07
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.84 per hour or $USD 593.15 per month
Full Time: $USD 6.84 per hour or $USD 1186.30 per month
Remote Staff Recruiter Comments
- Gerald has been working for more than 10 years.
- He has gained experience/expertise with:
- Customer Service
- Technical Support
- Data Encoding
- Online English/Science Teaching
- Real estate sales
- He used to work in the BPO and Real Estate industries and recently he transitioned to working permanently on a homebased set-up doing online English teaching to mostly Japanese students.
- He is adept with using tools/technologies such as Avaya, CRM and Skype
- He's also skilled with handling inbound calls, email & chat.
- He used to be promoted as well from an agent to supervisory role when he worked in the BPO industry
- He can start ASAP
Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/
Strongest Behaviors
- Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
- Tolerant, easy-going, and uncritical in getting along with others. A focused listener.
- With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Gerald has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
ESL teacher
Industry:
Education
Employment Period:
March 2014 to November 2024 (127 Months)
Duties and Responsibilities:
- As a certified ESL teacher with TEFL license, I was teaching English for my full-time job
- I have taught basic English and Advance Business English for adult professionals and children.
- I also included IELTS/TOEFL for my repertoire which I was able to study and teach them on how to ace their examination.
- I always make sure to give my best advice to the students, I also type the corrections on the chat box which is very convenient for both parties.
- I always get a very high score when it comes to teaching skills, and for being an online tutor since 2013,
- When it comes to teaching, I adjust myself depending on the level of the students
- I can give advice on which part that they need to enhance, to review, to practice but at the same time I always make sure that it is a good experience for them
- For younger students I can make it fun
- For adults I make it formal and relatable/applicable to their work or everyday life.
Amazon VA Specialist (Product Researcher/ Product Listing Specialist/ Customer Care)
Industry:
Consumer Products / FMCG
Employment Period:
May 2023 to May 2025 (23 Months)
Duties and Responsibilities:
Virtual Assistant Cold Caller for Real Estates
Industry:
Property / Real Estate
Employment Period:
July 2021 to December 2021 (5 Months)
Duties and Responsibilities:
- With the use of the training that I got from V1, I was able to learn so many rebuttals to answer the curiosities of the potential sellers.
- I was able to learn the importance of the cold calling business in real estate, aside from that they have trained us to use google calendar, e-mail sorting, and Real Estate contract listing.
- I enjoyed being a cold caller even with a time tracker.
- I have learned some skills in being a cold caller such as.
- Familiarize the script! They have provided me with rebuttals; I always made sure to provide reasonable answers regarding their question
- One of my strategies is to think of them as my friend. - Yes, they are strangers but, if I talk to them, it was as if I was like a friend then we would feel comfortable.
- Building rapport, Tonality, Empathy - Sounding too dead during a call is a no-no, I am delighted that my personality and the way of talking is very friendly.
Technical Support for Verizon Communications
Industry:
Telecommunication
Employment Period:
January 2013 to October 2014 (21 Months)
Duties and Responsibilities:
- I also experienced working in Verizon Online, I was assisting customers with internet connection issues, and computer issues, the Verizon customers were calling me.
- I helped them with their technical difficulties over the phone, it is difficult and challenging cause we cannot see their computer and physical set up.
- I give them step by step procedure to fix their internet issues, with it I enhanced my patience, communication skills, customer service and satisfaction.
Education History
Field of Study:
Computer Science/Information Technology
Major:
COMPUTER SCIENCE
Graduation Date:
October 6, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Teaching, Office Administration, Computer Maintenance, Technical Support, Customer Handling, Customer Support, English Tutoring, Virtual Assistant Skills, Cold Calling,
INTERMEDIATE ★★
-
Customer ServiceProofreading
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16936530087
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Desktop(brandless) Laptop (Atlus)
- Processor: 12th Gen Intel(R) Core(TM) i3-1220P 1.50 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $8.39/hr
Mary
Candidate ID: 411733
ADVANCED
-
Accounting Reconciliation, Bookkeeping, Microsoft Excel, Spreadsheets...
INTERMEDIATE
-
Video Editing, Social Media Management, Graphic Design, Data Entry...
Median Rate
$8.39
$8.74
if $1 = PHP52
$10.24
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.39 per hour or $USD 1454.88 per month
Remote Staff Recruiter Comments
- Mary has been working for more than 20 years as Accounting Assistant/Bookkeeper, Branch Operations Head, Procurement Manager, Administrative Assistant - Invoicing and Virtual Vacation Rental Manager. She has an experience working for global clients such as Australians and from New Zealand.
- Her work experiences revolved around working in the banking industry and has transitioned to working freelance to spend more time with her family. She's used to handling branch operations, doing approvals of account openings, cash management, check clearing & bookkeeping
- As a Procurement Manger she was tasked to:
- Managed supplier invoices for purchases for jobs and stock items, and matched them to system receipts for posting to the General Ledger.
- Worked in monitoring invoices and ordering the company's supplies and workshop stocks for their branches.
- Rendered additional assistance with expense account management and with general admin duties.
- Worked closely with business owner, financial manager, sales officers and job technician for the proper allocation of work receipts and inventory issuances.
- She is proficient in using MS Excel, Word, Shopify and email management. She's also recently about to take up training in using the MYOB tool.
- With her recent corporate experience she became an Assistant Branch Manager already and she considers this as her career highlight.
- She's confident in handling any bookkeeping role or non voice support customer service roles.
- Available to start asap.
https://www.predictiveindex.com/reference-profile/operator/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high quality results. Mary Ann has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Procurement Manager / Purchasing and Invoicing Clerk
Industry:
Heavy Industrial / Machinery / Equipment
Employment Period:
February 2023 to January 2024 (11 Months)
Duties and Responsibilities:
- Managed supplier invoices for purchases for jobs and stock items, and matched them to system receipts for posting to the General Ledger.
- Also worked in monitoring invoices and ordering the company's supplies and workshop stocks for their branches.
- Rendered additional assistance with expense account management and with general admin duties.
- Worked closely with business owner, financial manager, sales officers, and job technicians for the proper allocation of work receipts and inventory issuances.
Branch Operations Head
Industry:
Banking / Financial Services
Employment Period:
April 2017 to June 2019 (26 Months)
Duties and Responsibilities:
- Manage daily branch operations consistent with internal controls and approved policies.
- Assist the Business Manager in increasing the branch profitability and ensure customer satisfaction thru quality service.
- Promote employee engagement.
- Review and approves transactions within authority limit.
- Perform custodianship functions in accordance with the approved matrix.
- Ensure compliance with regulatory requirements.
- Supervision of all branch transactions.
- Cash management - ensure cash supply and demand are met and within the limit on a daily basis.
ACCOUNTING ASSISTANT
Industry:
Banking / Financial Services
Employment Period:
June 2010 to March 2017 (80 Months)
Duties and Responsibilities:
- Tasked to review all the day to day transaction of tellers and cash officers.
- Maintain all files of cash hub and all documents properly approved prior to filing.
- Monitor balancing of the cash account.
- Designated to process outward clearing checks.
- Assigned to prepare regular and required reports.
- Responsible for monitoring and preparation of cash hub expenses.
- Assist Auditors during yearly audit and provide requested documents for review.
Invoicing Clerk
Industry:
Retail / Merchandise
Employment Period:
January 2021 to November 2022 (21 Months)
Duties and Responsibilities:
- In-charge of invoicing, archiving email of supporting documents for reference, and ensuring correctness of entries upon fulfillment in DEAR software and shopify platform.
- Worked closely with operations, customer service, accounting and dispatch teams.
Education History
Field of Study:
Commerce
Major:
Marketing
Graduation Date:
April 5, 1999
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Accounting Reconciliation, Bookkeeping, Microsoft Excel, Spreadsheets, Bank Reconciliation, Email Handling, Administrative Support, Invoicing,
INTERMEDIATE ★★
-
Video Editing, Social Media Management, Graphic Design, Data Entry, Content EditingMYOBGoogle SpreadsheetMicrosoft OutlookVirtual Assistant Skills
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15733902838
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: Intel Core i5
- Operating System: Windows 11
All-inclusive Rate: USD $12.01/hr
Joel
Candidate ID: 411218
ADVANCED
-
CSS to WordPress, HTML5, PSD To CSS, PSD Slicing...
INTERMEDIATE
-
PHP5, .htaccess...
Median Rate
$12.01
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.98 per hour or $USD 951.25 per month
Full Time: $USD 12.01 per hour or $USD 2081.56 per month
Remote Staff Recruiter Comments
- Joel has been a Web Developer for over 10 years. His expertise is in WordPress platforms including eCommerce thru WooCommerce.
- He does front-end development, creates mockup designs, converts WordPress pages and sometimes does backend development as well. But he considers his expertise and specialty in doing front-end layouts of websites i.e. PSD slicing, developing mock-up designs and building WordPress functions.
- He also does website optimization mostly focusing on its speed. He can also do on-page SEO. Note that he does not have experience in doing off-page SEO.
- He is usually building his builder. But he's been using Elementor, WP Bakery, Divi and Muffin builder,
- He is asked to provide mockup designs using Adobe XD, Figma, iIvisionapp, Photoshop, Adobe InDesign
- He can create/modify theme plugins.
- He has average communication skills.
- He can start asap though he's still finishing projects as a freelancer.
www.predictiveindex.com/reference-profile/specialist/
Strongest Behavior
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Joel is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Jose Pacholo, who takes responsibilities very seriously.
With experience and/or training, Joel will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Joel is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
WEB DEVELOPER (Freelance/Project Based)
Industry:
Consulting (Business & Management)
Employment Period:
January 2012 to Present
Duties and Responsibilities:
- PSD to HTML, CSS, jQuery/JS, PHP
- Front-end Developing (UI/UX) - Backend Development
- Wordpress/Shopify Website Development
- eCommerce Website Development
- SEO/Speed Optimization
SENIOR FRONTEND DEVELOPER
Industry:
Consulting (Business & Management)
Employment Period:
June 2018 to December 2019 (18 Months)
Duties and Responsibilities:
- Slicing AdobeXD, PSD, AI to WordPress pages or to pure HTML/CSS
- Code the frontend of the website (Responsive website)
- WordPress Free/Premium theme modifications
- Back-end Development
- Business Directory Website Development
- Setup google analytics / google map
- Verifying google webmaster tools
- SEO
- Site speed optimization
WEB DEVELOPER
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2014 to January 2015 (12 Months)
Duties and Responsibilities:
- Back-up and updating clients website each month (plugins/themes and WordPress version)
- Edit clients WordPress websites
- Enhancing client's images to be posted to their website
- Fulfilling client's customers order via Woocommerce
- Adding/Editing products via Woocommerce
- Submitting business infos to Australian business directory sites as link building
- On-page Optimization (on-page SEO)
- Creating/Posting articles to web 2.0 websites such as (wordpress.com, weebly.com, tumblr.com, blogger.com, etc...) also one of the best way of link building strategy
SENIOR FRONTEND DEVELOPER
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
February 2004 to January 2010 (71 Months)
Duties and Responsibilities:
- Slicing AdobeXD, PSD, AI to WordPress pages or to pure HTML/CSS
- Code the frontend of the website (Responsive website)
- WordPress Free/Premium theme modifications
- Back-end Development
- Business Directory Website Development
- Setup Google Analytics / Google Map
- Verifying Google webmaster tools
- SEO
- Site speed optimization
PROJECT MANAGER
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
October 2009 to May 2014 (55 Months)
Duties and Responsibilities:
- Installing plugins/modules to website (Social Engine v3 and v4.)
- Basic server administration (backup each week, sorting email accounts/FTP accounts, filtering incoming emails, assisting gigenet/arvixe server administrator when server is down, etc.)
- Managing admin panel to our website (sorting users/admin accounts, creating/building test websites, etc.)
- I also personally do mockup designs when I have vacant time or urgent designs that will be made.
- Do email marketing system with mailchimp.com and/or benchmark.com
- Sorting his taxes (Balancing its figure in different sheets, locating entries from bank accounts with receipts, etc.
- Sharing thoughts or brain storming about ideas of implementing features and design to website.
- Researching (Searching best dedicated server every 2 years to migrate old files, Searching businesses on particular places, etc.)
- Gathering tasks with the boss then will distribute tasks to programmer and designer.
- Reviewing mockup designs from designer for final approval to the boss.
- Checking programmer's what’s been done each day, if still can find bugs then list them down and send the list back to programmer to fix.
WEB DEVELOPER
Industry:
Computer / Information Technology (Software)
Employment Period:
November 2015 to June 2018 (31 Months)
Duties and Responsibilities:
- PSD / Adobe Illustrator to WordPress pages
- Front-end Development (UI/UX)
- Back-end Development
- WordPress theme modifications
- Creating cPanel account via WHM
- eCommerce Website Development
- Setup google analytics / google map
- Verifying google webmaster tools
- SEO
I.T. OFFICER/ENCODER
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
February 2004 to March 2010 (73 Months)
Duties and Responsibilities:
- Managing in hardware installation and maintenance of workstations, servers, networking equipment, automation system, and other supporting hardware and software’s of the entire Negros Oriental Area, some part of Negros Occidental Area and Siquijor Island.
- Configure the IP, and the DNS address settings to connect to the Data warehouse.
- Installation of Operating System and application software on Windows.
- Posted official receipt made by the collector and new accounts.
- Designed posters, banners, leaflets, etc.
- Create user accounts and established role based permissions.
- Coordinates hardware and software changes and upgrades to servers, gateways and workstations according to the company standard.
- Add new users to hubs and switches.
- Supervised backup and disaster recovery operations.
- Set up conference meetings with necessary technology (laptops and projectors).
- Developed a Certificate of Ownership system in which will be able to edit, delete and detect serial numbers using Microsoft Visual Basic 6.0 programming language.
- Remains up to date on products available to the market.
COMPUTER ATTENDANT/TECHNICIAN
Industry:
Computer / Information Technology (Hardware)
Employment Period:
January 2001 to December 2003 (34 Months)
Duties and Responsibilities:
- Provide user helpdesk & desktop support for Windows 98, XP, Microsoft office and more.
- Install, configure and troubleshoot desktop systems and workstations.
Web Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
February 2021 to April 2024 (38 Months)
Duties and Responsibilities:
- PSD/Figma/Invisionapp to responsive website
- Build own builder and templates
- Custom WordPress theme/plugin development (ACF, Custom post type, Elementor, wp query, hook and filter, etc)
- HTML/CSS/SASS/SCSS/jQuery/PHP/Bootstrap 4 and 5
- Backend Development - Site speed optimization
Wordpress Developer
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2020 to December 2020 (11 Months)
Duties and Responsibilities:
- PSD to responsive Wordpress pages
- WordPress theme/plugin modifications (ACF, Custom post type, vc_map, wooCommerceetc)
- Shopify frontend modifications
- Site speed optimization
- SEO
Education History
Field of Study:
Computer Science/Information Technology
Major:
COMPUTER SCIENCE
Graduation Date:
May 1, 2004
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
CSS to WordPress, HTML5, PSD To CSS, PSD Slicing, PSD to HTML5, PSD to WordPress, jQuery, Bootstrap, Photo Manipulation, cPanel Server Management, Administrative Support, JavaScript,
INTERMEDIATE ★★
-
PHP5.htaccess
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 16.54, Upload: 18.14
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ASUS
- Processor: Core i5 8th gen
- Operating System: Windows 10
All-inclusive Rate: USD $10.98/hr
Anthony
Candidate ID: 409751
ADVANCED
-
Accounting Information System, Accounting Reconciliation, Bank Reconciliation, Accounts Payable Management...
INTERMEDIATE
-
Xero, Xero Accounting, QuickBooks, QuickBooks ERP...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.94 per hour or $USD 861.73 per month
Remote Staff Recruiter Comments
- Anthony is a Certified Public Accountant with six years of relevant work experience. He has a short stint of working in a local Accounting firm.
- In his experience as a Freelance Accountant for 4 years, he has catered clients in the US and Australia in the field of retail, manufacturing, food and beverage.
- Overall, he is confident in supporting the following:
- bookkeeping
- taxation
- accounts payables
- financial reporting
- general ledger
- He is proficient with the following tools:
- MS Excel
- Xero
- Quickbooks
- Oracle
- SAP
- Freshbooks
- MYOB
- He can start ASAP. Open for full-time and part-time position.
Behavioral Summary
Anthony John is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them. Their drive is purposeful, directed at getting things done quickly. This individual responds positively and actively to challenge and pressure, and has confidence in their own ability to handle novel problems and people.
Predictive Index Behavioral Profile - Captain
Strongest Behaviors
Employment History
Freelancer
Industry:
Others
Employment Period:
January 2016 to December 2020 (59 Months)
Duties and Responsibilities:
- Tax Compliance & Preparation
- Payroll
- Bank Reconciliation
- Internal Auditing
- Accounts Receivable Management
- Account Payable Management
- Bookkeeping
- General Ledger
Finance Executive
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2021 to October 2022 (18 Months)
Duties and Responsibilities:
- AP Management
- Disbursement
- General Ledger
- Financial Reporting
- Financial Consolidation
Freelance Accountant/Bookkeeper
Industry:
Others
Employment Period:
January 2016 to June 2020 (53 Months)
Duties and Responsibilities:
- Handled diverse clientele from AU, US, Canada and some EMEA region
- Produced timely and accurate financial and progress reports and submitted for consideration during key decision-making process.
- Managed all aspects of daily account operations of high volume clients(mostly US and AU clients) in accordance with each individual company policies and procedures, including payment execution and account monitoring.
- Managed general ledger reconciliations, conducted financial statement analysis, and generated detailed reconciliation reports.
- Contributed to weekly meetings with managers by providing feedback and collaborating on the development and execution of new ideas.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success Maintained payroll information by calculating, collecting and entering data.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Gathered data on taxable income, deductibles and allowances for tax preparation.
- Calculated tax owed, prepared and submitted returns and upheld compliance with all applicable laws to meet needs of customers/clients (AU- ATO Lodging, BAS, IAS, PAYG, GST, CGT, FBT, Super; US - Income, Sales, Payroll, CGT; EMEA - VAT).
- Researched technical tax issues to define tax effect or impact of certain tax positions.
- Used different accounting software like Quickbooks, Xero, Freshbooks, MYOB, Microsoft Dynamics, and Oracle EBS Licenses & Certifcates PICPA Member CPA Institute of Certified Bookkeepers UK QBO ProAdvisor Certified Xero Advisor Certified University of Santo Tomas
Senior Finance Executive
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2021 to December 2022 (20 Months)
Duties and Responsibilities:
- Produced reports on transactions with metrics for management and shareholders to easily and transparently understand company direction.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Completed year-end closing processes with controller
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Trained new employees on accounting principles and company procedures. Work Experience
Senior Accountant 2
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2023 to October 2025 (33 Months)
Duties and Responsibilities:
- Managed and reviewed month-end closing processes, ensuring timeliness and accuracy of financial reporting.
- Used different softwares like Xero, QBO and bill.com
- Led monthly account reconciliations and identified discrepancies
- Provides overview and financial insights in addition to Monthly
- Reports Handles all client communications (US shift)
- Review monthly accruals and prepayments;
- Review Fixed Asset Schedule;
- Review AP and AR Schedules
- Collaborated with cross-functional teams to successfully complete annual audits
- Review basic day-to-day financial processes handled by the team to ensure financial accuracy
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Management Accounting
Graduation Date:
May 17, 2012
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
October 18, 2013
Located In:
Philippines
License and Certification: :
CPA 2013
Skills
ADVANCED ★★★
-
Accounting Information System, Accounting Reconciliation, Bank Reconciliation, Accounts Payable Management, Accounts Receivable Management, Accounting Software, Accounting Systems Design, General Ledger, General Ledger Reconciliation, General Accounting, Cost Accounting, Management accounting,
INTERMEDIATE ★★
-
Xero, Xero Accounting, QuickBooks, QuickBooks ERP, SAP Business OneSAPSAP AccountingERPMySQL
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: Download: 57.38, Upload: 63.69
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer Nitro
- Processor: Ryzen 5
- Operating System: Windows 10
All-inclusive Rate: USD $8.91/hr
Maria
Candidate ID: 408806
ADVANCED
-
Recruiting, Talent Pooling, Email management, Calendar Management...
INTERMEDIATE
-
Graphic Design, Social Media Management...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Maria started her career as a recruitment specialist for 6 years in a BPO company.
- She then became a virtual assistant and executive assistant to the CEO. Her clients were from the entertainment industry.
- She also has an experience as a Customer Service Representative
- She is knowledgeable on the following:
- Bamboo HR
- Fresh Teams
- Microsoft office Suite
- She has been recruiting agents, trainers and managers. She also had experience in recruiting health care professionals in an Australian-based recruitment agency.
- She is ready to start immediately.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, she enjoys working with others and is lively, warm company.
A pleasant and extraverted person, Maria is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make them readily approachable. Maria gets along easily with a wide variety of people.
Her drive is directed at working with and for others. She derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, she can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.
Employment History
Executive Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2021 to December 2021 (11 Months)
Duties and Responsibilities:
- Creating Social Media Content
- Creating Contract templates
- Making Brochures and Proposal
- Sending contracts and monthly reports to the clients
Real Estate Virtual Assistant
Industry:
Property / Real Estate
Employment Period:
January 2020 to January 2021 (12 Months)
Duties and Responsibilities:
- Follow up appointments with the interested buyers and sellers
- Sales and Marketing of properties that are for Sale
- CRM Management
Social Media Marketing
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2020 to December 2020 (11 Months)
Duties and Responsibilities:
- Social Media Prospecting
- Sales and Marketing of the services that theclient is offering
- CRM Management
Recruitment Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2014 to September 2020 (72 Months)
Duties and Responsibilities:
- The full cycle hiring process
- Manage both clients and candidates’ expectations
- Provide client’s feedback / follow up to candidates after stages of the interview
- Present job offers and job offer letter
- Perform background check
- Engage in networking activities to source candidates
- Post job descriptions and advertisements utilizing various job sites
- Interview and hire qualified candidates
Business Development Manager
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2021 to July 2025 (54 Months)
Duties and Responsibilities:
- Identified and pursued new business opportunities through targeted market research and networking.
- Developed and executed tailored sales strategies, leading to the successful onboarding of 15+ new clients.
- Built long-term partnerships by understanding client needs and delivering tailored solutions.
- Collaborated with cross-functional teams to ensure smooth service delivery.
- Monitored industry trends to refine business development tactics.
- Managed daily service delivery across multiple client accounts
- Acted as the main point of contact for client concerns and escalations
- Led a team to ensure smooth operations and high client satisfaction
- Monitored SLAs and KPIs to maintain service quality
- Conducted regular client check-ins and performance reviews
- Implemented process improvements for better efficiency
- Collaborated with internal teams to align on client needs
- Handled onboarding and ensured seamless transitions for new clients
- Maintained strong client relationships and drove retention
- Acted as the primary point of contact for clients, ensuring satisfaction, retention, and upsell opportunities.
- Conducted regular check-ins and performance reviews to assess service impact.
- Improved client onboarding experience, reducing churn by 30%.
- Collaborated with delivery teams to align service strategies with client goals.
- Managed full-cycle recruitment, from sourcing to onboarding across multiple roles.
- Created and implemented hiring campaigns, increasing the qualified candidate pipeline by 40%.
- Partnered with hiring managers to ensure successful placement and onboarding.
Education History
Field of Study:
Hospitality/Tourism/Hotel Management
Major:
Hotel and Restaurant Management
Graduation Date:
March 1, 2007
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Recruiting, Talent Pooling, Email management, Calendar Management, Appointment Setting,
INTERMEDIATE ★★
-
Graphic DesignSocial Media Management
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Acer
- Processor: Intel CORE i3 7TH Gen
- Operating System: Windows 10
All-inclusive Rate: USD $12.01/hr
DONDEE
Candidate ID: 408302
ADVANCED
-
Graphic Design, Photo Editing, Video Editing, Adobe Illustrator...
INTERMEDIATE
-
...
Median Rate
$12.01
$12.62
if $1 = PHP52
$15.28
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 12.01 per hour or $USD 2081.56 per month
Remote Staff Recruiter Comments
Dondee îs a multimedia designer who has been in the business since 2002
He started as a graphic designer for a local design company creating designs for print media like brochures, pamphlets, posters
Also did high-resolution design and layout for large format printing.
Edited and retouched photo images
Designed and enhanced company logos
Edited videos to be posted on the website and social media accounts of the client
Designed newsletters, social media posts and other marketing materials
He is proficient in the following tools:
- Photoshop
- Indesign
- Illustrator
- Adobe Premier
- Adobe after effects
Employment History
Graphic Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2003 to January 2005 (24 Months)
Duties and Responsibilities:
- High Resolution Designs and layouts for large format printing, editing, photo retouching, logo enhancement
- Enhancement of low resolution file, conceptualizing new layout for clients with no ready file, color correction, idea in operating large format printer
Graphic Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2005 to December 2005 (11 Months)
Duties and Responsibilities:
- Enhancement of low resolution file conceptualizing new layout design, color correction in three different large format printers such as Nur Fresco, Grandjet Classic, Grand Jet s300.
Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2005 to January 2007 (24 Months)
Duties and Responsibilities:
- Conceptualizing and rendering modules using 3D max, (Billboards and Indoor designs)
Graphic Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2002 to January 2003 (12 Months)
Duties and Responsibilities:
- More on conceptualization screen printing designs,
- Doing layouts for sand blasting.
FA Graphic Designer
Industry:
Arts / Design / Fashion
Employment Period:
January 2007 to January 2008 (12 Months)
Duties and Responsibilities:
- I used to handle accounts such as glamlab manels
FA Artist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2002 to January 2007 (60 Months)
Duties and Responsibilities:
- Photo enhancement
- Color management FA works
Senior Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
January 2005 to January 2010 (60 Months)
Duties and Responsibilities:
- I made them won the pitch for my first week of service (2009).
- Used to handle packaging designs, and 3D designs booths/kiosks
- Handled some international accounts for Advertising Services used for newspapers and websites.
- Creating story boards (Acting team leader) if our team leader is not around
- Handling 5 Designers for briefing newly ordered projects
- Validation of designs before sending to clients
- Concepting creative ideas for marketing communication purposes
- Brainstorming with creative directors, managers and other designers
- Designing Booth designs for Events
Senior Designer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2010 to January 2015 (60 Months)
Duties and Responsibilities:
- Handling multiple clients with different design requirements mainly for website social medias web apps and printing use as freelance.
Senior Designer
Industry:
Arts / Design / Fashion
Employment Period:
January 2015 to January 2017 (24 Months)
Duties and Responsibilities:
- Handling multiple clients around the globe with different design requirements mainly for website social medias web appsand printing use.
Senior Graphic Designer
Industry:
Printing / Publishing
Employment Period:
August 2024 to November 2024 (2 Months)
Duties and Responsibilities:
- Cover design and internal pages for Singapore and HK Financial reports (Annual report / ESG/ Interim)
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Advertising
Graduation Date:
April 1, 2000
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Graphic Design, Photo Editing, Video Editing, Adobe Illustrator, Adobe After Effects, Adobe InDesign, Adobe Photoshop, Logo Design,
INTERMEDIATE ★★
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/9948519355
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: N/A
- Processor: AMD Ryzen 7 3700X 8 Core Processor
- Operating System: Windows 11
All-inclusive Rate: USD $9.94/hr
Mark
Candidate ID: 402200
ADVANCED
-
Mechanical Engineering, AutoCAD, Analytical Skills, Clerical Skills...
INTERMEDIATE
-
Communication Skills, Critical Thinking, Listening Skills, Client Presentations...
Median Rate
$9.94
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.10 per hour or $USD 875.16 per month
Full Time: $USD 9.94 per hour or $USD 1723.46 per month
Remote Staff Recruiter Comments
Evaluation Comment
Mark has a solid background in mechanical engineering with experience in both design and project implementation. His expertise in HVAC systems, cooling systems, and mechanical infrastructure is well supported by his advanced technical skills in AutoCAD, material cost estimation, and mechanical design. His hands-on experience in both engineering and project management, combined with a strong understanding of international standards, makes him a well-rounded candidate for roles requiring both technical design and project oversight.
Strengths:
- Strong technical skills in mechanical engineering and design, with advanced proficiency in AutoCAD and cost estimation.
- Extensive experience in designing HVAC and cooling systems for large-scale commercial projects.
- Familiarity with international mechanical and safety standards.
- Mechanical Engineering (Advanced)
- AutoCAD (Advanced)
- Analytical Skills (Advanced)
- Microsoft Office/Excel (Advanced)
- 2D/3D Design (Advanced)
- Material Cost Estimation (Advanced)
- Communication and Critical Thinking Skills (Intermediate)
- Mark is a Mechanical Engineer with more than six (6) years of work experience with specialization on HVAC and fire protection.
- He has good communication skills, very professional.
- His proficiency lies in crafting layouts and blueprints for ventilation, air conditioning, ductworks, chilled water piping, and equipment arrangement.
- Additionally, he possesses skills in space planning and conducting calculations for cooling load, ventilation, air quality, smoke extraction, and more.
- He prepares technical specifications, review and evaluate all submittals which includes quotes and technical documentation of equipment proposals. He also ensures that all documents and design is in compliance with the codes and standards.
- He has contributed to various projects involving offices, residences, commercial spaces, mixed-use buildings, and restaurants, ensuring compliance with relevant codes and standards such as ASHRAE, NFPA, SMACNA, and others.
- He executed tasks related to space planning, calculations (including cooling load, mechanical ventilation, indoor air quality, smoke extraction, stairwell pressurization, fireman’s lift pressurization, etc.), and the layout of mechanical plans. This involved handling equipment and layout configurations, ductworks, refrigerant and chilled water piping layouts, and other mechanical details.
- He gained experience in preparing quotations while managing several projects during his freelance work.
- In his recent role, he collaborated as a cooling estimator with an Australian client, offering engineering assistance for Precision cooling products like CRACs, Chillers, and similar items. His responsibilities included reviewing technical documentation and delivering technically compliant product selections aligned with project requirements. He generated quotations, prepared comprehensive compliance reports, and coordinated with the Business Development Manager (BDM), suppliers, and other team members to stay informed about project status and updates. Additionally, he managed cases within the CRM system.
- He is proficient in using AutoCAD, MS office, Duct sizer, Pipe sizer, HAP-E20, Excel, and Hourly analysis program for précised cooling.
- He can start by January of 2024.
Strongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
Mark Edwarson is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mark Edwarson, who takes responsibilities very seriously.
Employment History
Mechanical Engineer
Industry:
Consulting (Business & Management)
Employment Period:
August 2020 to November 2023 (38 Months)
Duties and Responsibilities:
- Provides engineering support for the following product offers: (Precision Cooling, Packaged HVAC systems, precision chillers, data center mechanical infrastructure and Containment systems).
- Performs pipe sizing, duct designing, system selection. Managing tender schedule and review tender documents such as technical specifications, drawings, schedules & etc.
- Prepares complete technical product selections. Generate quotations. Prepares complete compliance report. Provides technical support to clients and provide solutions to their cooling requirements.
- Coordinate with the BDMs for project status and updates.
MECHANICAL DESIGN ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
June 2017 to July 2020 (37 Months)
Duties and Responsibilities:
- Performed space planning, calculations (cooling load, mechanical ventilation, indoor air quality, smoke extraction, stairwell pressurization, fireman’s lift pressurization and etc.) and layout of mechanical plans (equipment and layout configurations, duct works, refrigerant and chilled water piping layout and other mechanical details),
- Was part of
- Ensured all work is in compliance with applicable codes and standards (ASHRAE 62.1, ASHRAE 90.1, NFPA 92, SMACNA and other local codes),
- Attended technical and coordination meetings internal and external as needed by the company,
- Prepared design criteria and equipment technical specification,
- Reviewed and evaluated all submittals (quote and technical documentation of equipment proposal submitted by contractors),
- Supported other trades(architectural, structural, electrical, fire protection, plumbing and sanitary) in execution of plans to meet.
- Contributed to office projects and commercial fitouts, including high-rise offices, malls, restaurants, and residential spaces. Successfully assessed technical specifications for various office projects in Australia, selecting suitable equipment to meet cooling requirements. changing needs and requirements.
PROJECT ENGINEER
Industry:
Construction / Building / Engineering
Employment Period:
January 2017 to June 2017 (4 Months)
Duties and Responsibilities:
- Perform engineering duties in planning and designing tools, engines, machines and other mechanically functioning equipment.
- Oversee installation, operation, maintenance, and repair of equipment such as centralized heat, gas, water, and steam systems.
- Read and interpret technical blueprints, technical drawings, schematics and computer-generated reports, confer with engineers and other personnel to implement operating procedures, resolve system malfunctions, and provide technical information.
- Research and analyze customer design proposals, specifications, manuals and other data to evaluate feasibility, cost, and maintenance requirements of design applications.
- Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications.
- Managing projects using engineering principles and techniques.
- Preparing product and project reports and documentations.
Education History
Field of Study:
Engineering (Mechanical)
Major:
Mechanical Engineering
Graduation Date:
April 4, 2016
Located In:
Philippines
License and Certification: :
Mechanical Engineer Licensure Exam
Skills
ADVANCED ★★★
-
Mechanical Engineering, AutoCAD, Analytical Skills, Clerical Skills, Microsoft Office, 2D Design, Microsoft Excel, Material Cost Estimation,
INTERMEDIATE ★★
-
Communication Skills, Critical Thinking, Listening SkillsClient PresentationsResearchCost Engineering3D Design
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16317751192
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus TUF F15
- Processor: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $8.91/hr
Stephen
Candidate ID: 402098
ADVANCED
-
Typing...
INTERMEDIATE
-
Microsoft Applications, Microsoft Office...
Median Rate
$8.91
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.91 per hour or $USD 772.20 per month
Full Time: $USD 8.91 per hour or $USD 1544.40 per month
Remote Staff Recruiter Comments
- Stephen has over 25 years experience mostly within BPO, Sales industries.
- He has handled roles for:
- Customer Service
- Outbound Sales
- Appointment Setting
- Loans processing
- Chat Support
- Reservations Agent
- He catered clients that are mostly based in the US and handled accounts for Financial, Telco & Hospitality industries
- He is skilled with supporting both inbound & outbound calls, emails & chat. And is adept with using CRM tools.
- He is also confident in handling different types of customers including irate ones and able to diffuse solutions immediately
- Available to start immediately
Employment History
Customer Service Representative-Property Management
Industry:
Property / Real Estate
Employment Period:
August 2021 to April 2022 (8 Months)
Duties and Responsibilities:
- Responsible for responding to caller inquires for available properties, inquiries from owners/tenants of managed properties, assist in generating maintenance services requests and others via ticketing system on both Buildium and Zendesk
Chat Support Agent
Industry:
Others
Employment Period:
January 2009 to January 2010 (12 Months)
Duties and Responsibilities:
- To provide customer suporrt via chat platform and upsales
Appointment Setter/Team Lead
Industry:
Others
Employment Period:
February 2010 to December 2010 (10 Months)
Duties and Responsibilities:
- As an agent, to invite propective clients to attend orientation for a potential job placement for a U.S. based company
Change Agent/Appointment Setter
Industry:
Insurance
Employment Period:
January 2011 to December 2013 (35 Months)
Duties and Responsibilities:
- To invite and secure seating for potential prospects for the position of insurance for a U.S. based insurance company
Customer Support Associate II
Industry:
Others
Employment Period:
February 2014 to April 2017 (38 Months)
Duties and Responsibilities:
- To address customer issues on the online selling platform format.
- Resolve issues between seller-buyer transactions.
- Recommend best format to use on website to ensure maximum exposure and guaranteed sale
Customer Service Representative
Industry:
Telecommunication
Employment Period:
December 2016 to May 2017 (5 Months)
Duties and Responsibilities:
- To resolve customer issues with billing, channel line-ups, customer complaints, troubleshoot technical problems with channel feed and digital box issues
Reservations Specialist
Industry:
Hotel / Hospitality
Employment Period:
January 2018 to November 2018 (10 Months)
Duties and Responsibilities:
- To offer and make available customer's choice of hotel, and provide best and affordable choices and ensure reservations are completed.
Loan Process Associate
Industry:
Banking / Financial Services
Employment Period:
November 2018 to April 2021 (29 Months)
Duties and Responsibilities:
- To process back end credit checks for loan applicants in the U.S.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Computer Programming
Graduation Date:
April 1, 1995
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Typing
INTERMEDIATE ★★
-
Microsoft ApplicationsMicrosoft Office
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: n/a
- Processor: AMD A8-7600 RADEON R7, 10 COMPUTE CORES 4C+6G 3.10 GHz
- Operating System: Windows 10
All-inclusive Rate: USD $10.46/hr
Eric
Candidate ID: 399460
ADVANCED
-
Lead Generation, Internet Research, Data Entry, Data Management...
INTERMEDIATE
-
Google Apps, Google Docs, Google Drive, Tool management...
Median Rate
$10.46
$10.96
if $1 = PHP52
$13.12
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.49 per hour or $USD 996.02 per month
Full Time: $USD 10.46 per hour or $USD 1812.98 per month
Remote Staff Recruiter Comments
- Eric has a total of 15 years of working experience and transitioned to the Digital Marketing space last 2020.
- He has mostly worked within the contact center, digital marketing agencies, and real estate companies.
- He has a wide scope of experience doing
- SEO Content Writing
- SEO (on page, off page, and technical)
- Social Media Management
- Wordpress Management
- Social Media Analytics
- He has done email marketing content and email automation for getting leads.
- He has also done website audits and checking links to improved ranking from searches. He would check on the totality of the structure which includes the overall user experience.
- One of his biggest achievements is that he was able to drive traffic to his clients website for lead generation that leads to 3 Million Sales Revenue
- He has used the following tools
- SemRush
- Ahrefs
- Mailchimp
- Grammarly
- Canva
- WordPress
- Envato
- He is available to start immediately.
https://www.predictiveindex.com/reference-profile/operator/
Strongest Behaviors
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced
- Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Eric John has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
Employment History
Contact Skip Tracer
Industry:
Banking / Financial Services
Employment Period:
June 2014 to November 2015 (16 Months)
Duties and Responsibilities:
- Locating actual debtors by using different skip tracing tools and search engines.
- Getting possible leads and individuals contact information that will lead to the actual debtor.
- Contacting debtors and 3rd parties for possible collections.
Executive Assistant
Industry:
Banking / Financial Services
Employment Period:
November 2015 to May 2020 (54 Months)
Duties and Responsibilities:
- Help executives and conduct day-to-day activities to manage operations through data management and skip tracing.
- Aided clients in recovering unclaimed funds by sourcing and verifying individual details using skip-tracing tools, social media, and specialized Australian online databases, ensuring utmost privacy protection.
Virtual Assistant
Industry:
Automobile / Automotive Ancillary / Vehicle
Employment Period:
June 2020 to July 2020 (1 Months)
Duties and Responsibilities:
- Developed a contact list of potential leads such as business name, branches, website, social media, emails, contact numbers and address within Australia for different business categories.
Digital Marketing Specialist
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
July 2020 to June 2022 (22 Months)
Duties and Responsibilities:
- Crafted diverse, SEO-optimized content including blogs, ad headlines, and product descriptions, ensuring high search engine visibility.
- Tailored content to client preferences, audience, and purpose, with keen emphasis on clarity, engagement, and effective calls-to-action.
Digital Marketing Specialist / SEO Content Writer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2022 to October 2023 (15 Months)
Duties and Responsibilities:
- Optimize website content for search engines (SEO), enhancing visibility and driving organic traffic.
- Writes and edits engaging blog posts and articles to foster audience engagement and brand authority.
- Compose compelling copies for social media marketing campaigns across platforms like Facebook and LinkedIn, targeting specific audience demographics.
- Use WordPress as an integrated CRM, expertly managing and publishing articles while overseeing the entire website. Designed dynamic landing pages, ensuring seamless functionality and optimal user experience across desktop and mobile platforms.
Education History
Field of Study:
Computer Science/Information Technology
Major:
INFORMATION TECHNOLOGY
Graduation Date:
May 1, 2007
Located In:
Philippines
License and Certification: :
- Fundamentals of Digital Marketing
- Social Media Management 101
- Yoast WordPress for Beginners
- WordPress and Marketing
Field of Study:
Computer Science/Information Technology
Major:
BSIT
Graduation Date:
September 27, 2023
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Lead Generation, Internet Research, Data Entry, Data Management, Administrative Skills, Administrative Support, Skiptrace, SEO Writing, Content Writing, Web Content Writing, Content Management, Content Editing, Keyword Research, On-page Optimization,
INTERMEDIATE ★★
-
Google Apps, Google Docs, Google Drive, Tool management, Microsoft ApplicationsCustomer ServiceCustomer SupportWordPress Theme CustomizationSEO
Work at Home Capabilities:
- Internet Bandwidth: 25 Mbps
- Working Environment: Private Room
- Speed Test Result: 50 mbps
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Asus
- Processor: AMD Ryzen 5
- Operating System: Windows 11
All-inclusive Rate: USD $7.88/hr
Jamillah
Candidate ID: 399422
ADVANCED
-
Customer Service, Customer Support, Appointment Setting, Outbound Appointment Setting...
INTERMEDIATE
-
...
Median Rate
$7.88
$8.18
if $1 = PHP52
$9.51
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 5.81 per hour or $USD 503.63 per month
Remote Staff Recruiter Comments
- Jamillah is experienced in both customer service and appointment setting roles
- She worked for a BPO company providing support to customers in the United States
- Answered inquiries from customers regarding their mobile plan as well as assist in billing concerns
- Processed payments, account changes and orders
- She also worked as an email support agent answering inquiries from clients via email
- She also has experience as an appointment setter, contacting potential clients interested to sell their property and schedule them for a meeting with the client
- She is open for part-time positions and is available to start 2-weeks after getting hired
Predictive Index Behavioral Profile - Operator
Strongest Behaviors:
- Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Jamillah Zaara has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.
Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jamillah Zaara will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
Employment History
VIRTUAL ASSISTANT
Industry:
Property / Real Estate
Employment Period:
March 2020 to November 2020 (8 Months)
Duties and Responsibilities:
- Manage client database.
- Schedule appointments.
- Respond to customer inquiries and requests
- Tools Used:
- FollowupBoss
- RealGeeks
- Zillow/Premiere Agent Inbox
- Opcity Broker Portal Mobile App
- Realtor.com
- GNIAR MLS
LEAD GENERATION MANAGER
Industry:
Property / Real Estate
Employment Period:
August 2019 to March 2021 (19 Months)
Duties and Responsibilities:
- Prospect and conduct lead generation activities for new listing appointments.
- Manage all leads in contact database system, set and complete tasks in the system, and track all client communications
- Tools used for work:
- RESIMPLI
- Smarter Contacts
- Google Suite
- Slack
COLD CALLER
Industry:
Property / Real Estate
Employment Period:
February 2019 to August 2019 (5 Months)
Duties and Responsibilities:
- Placing outbound phone calls to potential leads-
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Call potential customers by following calling list provided by supervisors.
- Answer any questions that the potential customer asks to the best of ability
- Tools used for Work:
- Zencall
- Podio
EMAIL SUPPORT
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
February 2018 to February 2019 (12 Months)
Duties and Responsibilities:
- Answered all emails received by clients and resolved their queries and complaints about a daily basis ·
- Read e-mails and sort them according to priority ·
- Ensured that all the e-mail communication activities are performed in accordance with the company policies
- Tools used for work:
- Zendesk
- Slack
- Google Suite
CUSTOMER SERVICE REPRENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2015 to January 2018 (36 Months)
Duties and Responsibilities:
- Assist and answers customer queries.
- Assist customers with their billing concerns
- Process Payments, Account Changes,
- Service Plan Changes, Upgrades, and Downgrades
- Assist customers in processing online orders, shipping and tracking of new and replacement devices
- Provide basic troubleshooting steps.
- Tools Used: CRM
Education History
Field of Study:
Dentistry
Major:
Dentistry
Graduation Date:
January 7, 2002
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
April 9, 2009
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Customer Support, Appointment Setting, Outbound Appointment Setting, Cold Calling,
INTERMEDIATE ★★
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Gigabyte
- Processor: Intel Core i5-9400
- Operating System: Windows 10
All-inclusive Rate: USD $10.98/hr
Eleanor
Candidate ID: 398665
ADVANCED
-
Financial Accounting, Financial Reports, Australian GST...
INTERMEDIATE
-
Xero Accounting, Australian Tax, Google Spreadsheet, QuickBooks...
Median Rate
$10.98
$11.51
if $1 = PHP52
$13.84
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 9.43 per hour or $USD 816.96 per month
Remote Staff Recruiter Comments
- Ellie honed her skills in accounting and taxation in 20+ years of practice. She is a Certified Public Accountant and holds certifications in QuickBooks and Xero. She had progressive roles in various industries such as banking, real estate, IT, and jewelry. In mid-2016, she decided to run her own accounting and taxation business where she catered to local and some offshore clients. She helps an Australia-based sole trader with their quarterly taxation and bookkeeping needs for more than 5 years now.
- Ellie is an expert in:
- Financial report preparation
- Accounting
- Bookkeeping
- Payroll
- GST
- BAS
- Quarterly taxation (sole trading)
- She also had the opportunity to supervise a team of 6 accounting staffs back in her employment with a jewelry boutique.
- She is an adept user of Xero, QuickBooks, Microsoft Office Apps (Word, Excel, Outlook), Google Workspace (Spreadsheets, Document), and Slack.
- She can start ASAP and prefers working the day shift in any part-time or full-time position.
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Eleanor is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Eleanor will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
In social terms, this individual is rather unobtrusive and quiet, friendly and pleasant with people they know well; they’re reserved and polite in meeting new people. Their general social behavior is governed by a strong sense of propriety and a concern for doing and saying the right thing. In familiar social and work situations in which they feel comfortable, they’re agreeable, helpful, respectful, and very conscious of their responsibilities.
Employment History
Property Accountant
Industry:
Property / Real Estate
Employment Period:
February 2004 to October 2006 (32 Months)
Duties and Responsibilities:
- Assigned as Property Accountant in Bayview International Towers Condominium Assoc, Inc. – property managed by Prospect, Inc.
- Responsible for the strict implementation of the organization’s accounting procedures, maintenance of accounting records, and preparation of financial statements and reports of the managed property
- Prepares Annual Budget and monitors its implementation and compliance
- Handles tax payments and tax returns requirements
- Coordinates with external auditors due to auditing activities
- Represents the company in the Board of Directors’ monthly meeting of the managed property
- Conceptualized board meeting reports such as President’s Report, Agenda, Secretary’s Certificate, and Minutes of the Board Meeting
General Accountant
Industry:
Repair and Maintenance Services
Employment Period:
October 2006 to October 2008 (24 Months)
Duties and Responsibilities:
- Assigned as General Accountant of Raffles Solutions & Services, Inc. – affiliate of Technopaq, Inc.
- Responsible for overseeing the maintenance of accounting records such as daily transactions, monthly/yearly statutory & governmental reports
- Prepare financial statements and other reports needed by the management
- Coordinate with external auditors due to auditing activities
- Ensure timely payment of taxes and filing of required returns to the BIR
Accounting Supervisor
Industry:
Retail / Merchandise
Employment Period:
February 2009 to July 2016 (89 Months)
Duties and Responsibilities:
- Supervising a team of six (6) accounting staff in the day to day accounting process such as revenue, disbursement, and inventory section
- Monitoring internal controls and ensuring that accounting activities are in accordance with legal, government and company policies
- Prepare financial statements, annual budget and other reports needed by the management
- Handles payroll/commission processing for 45 employees
- Finalize tax computations and ensure proper imposition of taxes
Sole Proprietor/Manager
Industry:
Accounting / Audit / Tax
Employment Period:
July 2016 to May 2020 (46 Months)
Duties and Responsibilities:
- Performs assurance services to identify whether the financial statements of my clients are established in accordance with the generally accepted financial reporting standards
- Perform full audit cycle from applying audit techniques (risk assessment, analytical review procedures, sampling approach to test process efficiency) to present the audit findings and areas for improvement effectively and confidently to the management
- Summarizes audit exceptions, areas of improvement, saving opportunities and fraud identified in the performance of the audit procedures, rules and regulations, and determining financial exposure and its impact on operations
- Prepares and compute draft annual Income Tax Return
- Bookkeeping
- Monitor and check all day-to-day accounting activities and accounting entries for all transactions and verify the accuracy and completeness of all schedules, documents and forms
- Ensure compliance with deadlines of accounting activities, financial reporting, government regulatory requirements, tax compliance
- Recommend new and enhanced work processes as well as preventive actions to avoid potential problems
- Monitor and analyze accounting data and produce financial statements and management reports
- Continuously reviews processes, procedures and recommends changes to improve or simplify work
- Taxation
- Prepares all tax returns on timely manner based on applicable BIR regulations and ensure e-tax returns are submitted and paid on time
- Prepare reconciliation of all tax returns with financial accounting records and give advice on various tax implications
- Ensure monitoring of tax updates, communicate developments and create strategies on changes of taxation
- Attend other matters in compliance with the BIR regulations such as preparation of LOA requirements
- Payroll
- Perform payroll processing and validation of all payroll inputs and payroll calculations
- Timely submission of validated reports for payment of monthly withholding taxes on compensation and monitoring of monthly government remittances to SSS, HDMF, PhilHealth
- Facilitate year-end activities related to payroll ensuring proper financial reporting as well as employee and governmental reporting accuracy and timeliness
Virtual Accountant
Industry:
Others
Employment Period:
July 2017 to July 2023 (72 Months)
Duties and Responsibilities:
- Virtual accountant using Xero and QuickBooks online for USA and Australian clients on a part time basis paid on the hours worked
- Quarterly taxation for an Australia-based sole trader
- GST and BAS preparation
Education History
Field of Study:
Commerce
Major:
Accountancy
Graduation Date:
April 6, 1998
Located In:
Philippines
License and Certification: :
Certified Public Accountant
Skills
ADVANCED ★★★
-
Financial AccountingFinancial ReportsAustralian GST
INTERMEDIATE ★★
-
Xero AccountingAustralian TaxGoogle SpreadsheetQuickBooks
Work at Home Capabilities:
- Internet Bandwidth: 10 Mbps
- Working Environment: Private Room
- Speed Test Result: Download 10Mbps Upload 20Mbps
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP Notebook
- Processor: Intel Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $7.36/hr
Florenz
Candidate ID: 398532
ADVANCED
-
Customer Service, Outbound Sales, Inbound Sales, Sales...
INTERMEDIATE
-
Adobe Photoshop, Android OS, Appointment Setting, Audacity...
Median Rate
$7.36
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 7.36 per hour or $USD 1275.83 per month
Remote Staff Recruiter Comments
- Renz has been working since 2011 and has handled roles such as Computer Software and Hardware Technician, Technical Sales Representative, Technical Case Manager, and Sales Team Leader and Sales Professional VA within BPO industries.
- He honed his skills in Customer Service, Sales, Upsell and hard-selling process, technical concerns such as computers, mobile phones, and software applications, Inbound and Outbound calls.
- He was promoted as Floorwalker and Team leader he handled 3 accounts with 5-10 agents.
- Well versed with the following software tools:
- CRM
- Dial pad
- Avaya
- MS Applications
- MS Word and Excel
- Skype
- Outlook
- Vicci Dialer
- Google Docs
- Google Sheets ( used for creating reports and entering data of successful sales)
- He can start Immediately
- Renz is an Individualist
- Strongest Behaviors
Florenz Ceasar will most strongly express the following behaviors:
- Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
- Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
- Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.
- A relatively private individual, it takes Florenz Ceasar some extra time to connect to and trust new people. Serious and reserved.
- With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
- Works at a relatively steady pace; best working with familiar processes, environments, and co-workers. Not inclined to change.
- Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
- Tolerant, easy-going, and uncritical in getting along with others. A focused listener.
- Works steadily at an even pace; most productive with fewer interruptions.
- Summary
Florenz Ceasar is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.
Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.
In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.
Dealing with people, Florenz Ceasar is frank and outspoken, communicating factually, at times bluntly, and with strong conviction. In general, interest in people is secondary to a concern for getting things done their own way and at their own pace. Patient and persevering, works at a steady, unhurried pace, at times developing new ideas which are presented in a self-assured and forthright manner.
Being more conceptual than detail-oriented, Florenz Ceasar is fairly casual in working with details which are not vital to the job. Prefers to delegate such work to other people whenever possible. What is much more interesting is a new idea, or the big picture and an analytical, critical approach to solving problems and in getting results.
Employment History
Virtual Assistant
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2019 to November 2021 (29 Months)
Duties and Responsibilities:
- Worked as a Virtual Assistant. We worked on different clinics in the U.S.A.
- Calling leads whose age are 65 and above with health insurances as qualified to have a consultation for their knee pain problem.
- We also do Lead Generation, Data Entry, Data Mining, Custome Service, and Video and Photo Editing for business promotion.
- Tools that we used are Skype and Dialpad for calling leads. NoCRM tool for lead information and data entry.
- Google Docs and Google Sheets for reports, and Engage Spark for sending SMS and Roundcube for email proposals.
Computer Instructor and Hardware Technician
Industry:
Computer / Information Technology (Hardware)
Employment Period:
May 2011 to April 2013 (23 Months)
Duties and Responsibilities:
- Computer Instructor and Hardware Technician
- I was teaching computer subjects for elementary and highschool level.
- Also, I was also responsible for the hardware and software maintainance of the school's computer laboratory.
Technical Support Representative / Sales Professional
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2013 to March 2015 (23 Months)
Duties and Responsibilities:
- We were so called "Universal Agents" because we handled technical support, billing, customer service, and sales.
- I became part of the support team on my second year with the company wherein we handled supervisor's call all the time.
- It was a stepping stone for us to be supervisors of the campaign.
- The company we support was Time Warner Cable.
- We handled customers using Cable TV, Digital Landline Phone, and Internet Service
- Part of our job is to make sure every call is a sales call. Making sure that customer will be interested on having additional services depending if its Cable TV, internet or Home Phone.
- We used tools that came from Time Warner Cable. Tools for customer information, tools for checking outages, tools for making sales as it is connected to the dispatch team for them to know updates about our sales and technician schedule of service installation.
Technical Support Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2016 to March 2017 (6 Months)
Duties and Responsibilities:
- We support customers having issues with their laptop and desktop computers.
- It includes windows operating system installation and support for software application.
- It was a complete hardcore technical assistance that we do so part of our responsibility is to make sure customer can follow the instructions being given to fix issues.
- We also handled case management at the same time wherein in we make sure that we handle customer's concerns even the issues are all fix.
- We call them to ask if the issue still occurs and of course fix the problem without them calling us again.
- We use a software tool which was owned by DELL company wherein it handles all customer information and all the steps troubleshooting. Information about DELL computer products can also be found on the DELL tool.
- We also use Dell's main website for updates on its hardware and software parts.
Sales Team Leader
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2017 to December 2018 (18 Months)
Duties and Responsibilities:
- We do pure outbound calls to produce sales everyday.
- We handled different private health insurances and Medicare.
- Using customer insurances to create orders of different medical equipments depending on their needs.
- After a year, I was promoted as a team leader where I handled 2 teams.
- I coach them, listen to calls, and train them to be more effective when it comes to sales.
- We used tools such us Vicci Dialer, Google Docs and Goodle Sheets for creating reports and entering data of successful sales.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
January 1, 2011
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
-
Customer Service, Outbound Sales, Inbound Sales, Sales, Tele Sales, Inbound Upselling, Inbound Calls, Virtual Assistant Skills,
INTERMEDIATE ★★
-
Adobe Photoshop, Android OS, Appointment Setting, Audacity, Avaya Softphone, Avaya, Citrix, Computer Repair, CRM, Data Mining, Google Docs, Google Drive, Google MapsHardware TroubleshootingLead GenerationLead MiningPhoto Editing
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16810237886
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Huawei d15
- Processor: Intel Core i5
- Operating System: Windows 11
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
5. Agriculture and Agribusiness

Australia is known to be a leading agricultural exporter for a good reason. The country’s vast landscapes produce everything from:
- Grains
- Grapes
- Beef
- Wool
This sector is a cornerstone of the Australian economy, feeding not just the nation but millions around the globe.
The strength of Australia’s agribusiness lies in its commitment to quality, sustainability, and innovation.
Australia’s agricultural export market.
Australian agricultural products are in demand due to the industry’s focus on quality and sustainability.
With a diverse range of climates and environments, Australia can produce a wide variety of goods year-round, meeting the demands of international markets.
This export-driven approach has solidified Australia’s reputation as a reliable supplier of premium agricultural products.
Discover the innovations shaping the future of the agriculture industry from farm to table. Click here to understand how agribusiness is evolving.
Outsourcing to the Philippines for agricultural research and admin support.
To maintain its competitive edge, the Australian agriculture sector is increasingly turning to outsourcing for research and administrative support.
Outsourcing to the Philippines provides access to skilled professionals in:
- Agricultural research
- Data analysis
- Admin support
This strategic move enables Australian agribusinesses to focus on their core operations while leveraging global expertise for research and development.
6. Education and Online Learning Platforms

The Education sector, including online learning platforms, represents another of Australia’s most profitable industries.
This growth is driven by Australia’s high standards of education and the increasing demand for online learning solutions.
Expansion of Australia’s education sector to global markets.
Australia’s education sector is renowned worldwide, with its universities and online courses attracting students from across the globe.
The sector’s adaptability and innovation facilitated its expansion into global markets, particularly in the development of online learning platforms.
These platforms have made Australian education more accessible than ever, opening up new revenue streams as a result.
Learn how online learning platforms are making education more accessible and effective Down Under – and the opportunities they present here.
Utilizing virtual assistants and outsourced content creation for educational content.
To support this expansion, educational institutions are employing virtual assistants and outsourcing content creation.
This approach enables the production of high-quality, engaging content that resonates with a diverse global audience.
Outsourcing these tasks allows educators to focus on teaching and curriculum development for continued excellence in the education sector.
7. Renewable Energy

In response to global environmental challenges and the push for sustainability, Australia is making significant investments in renewable energy sources.
This shift towards green energy thus opens up opportunities for economic growth and innovation.
Australia’s investment in sustainable energy sources.
Australia’s vast landscapes and abundant natural resources provide a unique advantage in the renewable energy sector.
Investments in solar, wind, and hydroelectric power projects are on the rise, driven by both government initiatives and private sector engagement.
This commitment to sustainable energy sources proves to be a lucrative move, positioning Australia as a leader in the global renewable energy market.
See how renewable energy is powering a sustainable future – and how the shift to green energy can benefit your business here.
Outsourcing project management and technical support for energy projects.
To capitalize on these opportunities, many renewable energy projects are leveraging outsourcing for project management and technical support.
Outsourcing these critical functions enables more efficient project execution and access to global expertise in renewable technologies.
This strategic approach allows Australia’s renewable energy projects to:
- Streamline operations
- Reduce costs
- Enhance overall potential
8. Real Estate and Property Management

The Real Estate and Property Management sector in Australia continues to demonstrate remarkable resilience and growth.
Trends in Australia’s property market.
Australia’s property market is experiencing dynamic changes that influence buying and leasing behaviours.
These shifts are creating new opportunities for investors and property managers alike.
Discover the trends that are redefining real estate and property management in today’s market. Click here for a more in-depth industry analysis.
Outsourcing bookkeeping and virtual tours in real estate.
To navigate this evolving market, real estate businesses are increasingly outsourcing functions like bookkeeping. It also leverages technology to conduct virtual property tours.
Outsourcing bookkeeping can lead to more efficient financial management, while virtual tours allow property sellers to reach out to more buyers.
These strategies not only promote operational efficiency but also contribute to the sector’s adaptability and ongoing success.
9. Tourism and Hospitality

The Tourism and Hospitality sector, a cornerstone of Australia’s economy, has faced unprecedented challenges in recent times.
Yet, with adversity comes innovation, and this industry is bouncing back with robust recovery strategies and a renewed focus on delivering exceptional guest experiences.
Post-pandemic recovery strategies for tourism.
As Australia emerges from the pandemic, the tourism sector is adapting innovative recovery strategies to attract both domestic and international visitors.
The industry is reinventing itself with the help of:
- Immersive virtual tours that showcase Australia’s stunning landscapes
- Flexible booking policies
- Enhanced health and safety protocols
These strategies aim not only to revive tourism but to make it more resilient and sustainable in the long run.
Find out how the tourism and hospitality industry is adapting to new challenges and opportunities. Explore the latest trends and insights here.
Outsourcing customer service and booking management to enhance guest experiences.
A key component of these recovery efforts is the strategic outsourcing of customer service and booking management.
By partnering with specialized service providers, tourism and hospitality businesses can offer seamless, 24/7 support to their guests.
This approach elevates the overall guest experience, making it easier for travellers to plan, book, and enjoy their Australian adventures.
10. E-commerce and Digital Retail

Recent global events have accelerated the shift towards online shopping. It turned E-commerce and Digital Retail into one of Australia’s most profitable industries.
This sector is characterized by its dynamism, with digital marketplaces and online stores offering everything from everyday essentials to luxury goods.
Surge in online shopping and digital marketplaces.
The surge in online shopping Down Under reveals a fundamental shift in consumer behaviour.
Digital marketplaces are thriving, offering consumers convenience, variety, and competitive pricing.
This boom in e-commerce is not only driving profitability but also fostering innovation in:
- Digital marketing
- Logistics
- Customer engagement
Delve into how e-commerce is reshaping retail and how it might affect your business strategy. Learn more about the future of digital retail here.
Leveraging outsourced accounting and customer support for e-commerce platforms.
To support this growth, many e-commerce platforms are leveraging outsourced services, particularly in accounting and customer support.
Outsourcing these critical functions allows businesses to focus on their core operations—such as product development and digital marketing.
From the technological advancements in IT services to the rich mining and natural resources, each sector showcases Australia’s ability to adapt and thrive in a global marketplace.
The power of outsourcing, technology, and global collaboration emerges as a key theme across these industries, driving efficiency, innovation, and profitability.
For entrepreneurs and investors, these sectors are all signs of a future full of economic opportunities.
As Australia continues to navigate the complexities of the global economic landscape, its most profitable industries serve as pillars of a robust, dynamic, and forward-looking economy.
Ready to Recruit and Build your
Ideal Remote Workforce?
Ready to Recruit and Build your Ideal Remote Workforce?
Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.



















